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  • How to end a relationship with a client without pissing them off?

    - by thesam18888
    Here's my situation: I'm a freelancing student and I was working on a software project for a client over the summer holidays of 2010. At the time I completed the application, tested it on my machine, delivered it to the client and went back to University. However the client is not completely satisfied with the product and apparently has found a couple of bugs with it. Ever since I went back to Uni, they have been chasing me up and asking me to spend some time to fix the bugs. I have explained that this is simply not possible as I am extremely busy with my Uni work and cannot afford to spare my time for anything else. The client is getting increasingly pissed off and have been chasing me by calling during lectures at evenings and even asking me if I could go over to their place over the weekend to talk about this. This is in turn pissing me off as well because they're essentially asking me to give up my education so that I could help them out by fixing bugs. I go to Uni 5 days a week, 9-6 and feel it is unreasonable for them to call me during evenings and to ask me to work over weekends etc. I would like to end my relationship with this client but would like to do it amicably without pissing them off. How can I do this? I really wish they would just find someone else but I was charging them piss-poor rates so I think they don't want to go to anyone else because they would have to pay more. EDIT The application does not seem to work perfectly on their machine. I had tested it extensively on my machine and it seemed to work fine. I am not sure what exactly is causing it to not work. I was paid a very low amount and it was on an hourly basis. e.g. I would send an invoice saying I worked on this for x amount of hours and they would pay me for it. Apart from the work itself, I have not charged them for all the time spent sending e-mails back and forth, phone calls, visits to their place etc. I would really like to end all my dealings with this client right away.

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  • What individual needs to be aware when signing a NDA with client?

    - by doNotCheckMyBlog
    I am very new to IT industry and have no prior experience. However I came into contact with a party who is gear to build a mobile application. But, they want me to sign NDA (No Disclosure Agreement). The definition seems vague, The following definitions apply in this Agreement: Confidential Information means information relating to the online and mobile application concepts discussed and that: (a) is disclosed to the Recipient by or on behalf of XYZ; (b) is acquired by the Recipient directly or indirectly from XYZ; (c) is generated by the Recipient (whether alone or with others); or (d) otherwise comes to the knowledge of the Recipient, When they say otherwise comes to the knowledge of the recipient. Does it mean if I think of any idea from my own creative mind and which is similar to their idea then it would be a breach of this agreement? and also is it okay to tell to include application name in definition as currently to me it sounds like any online of mobile application concept they think I should not disclose it to anybody. "Confidential Information means information relating to the online and mobile application concepts discussed and that:" I am more concerned about this part, Without limiting XYZ’s rights at law, the Recipient agrees to indemnify XYZ in respect of all claims, losses, liabilities, costs or expenses of any kind incurred directly or indirectly as a result of or in connection with a breach by it or any of its officers, employees, or consultants of this Agreement. Is it really common in IT industry to sign this agreement between client and developer? Any particular thing I should be concerned about?

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  • The changing shape of the Business Intelligence marketplace: Applications vs. Platforms

    - by GavinPayneUK
    I recently read the latest Gartner Magic Quadrant for Business Intelligence ( link ) which put Microsoft as a leader.  However, what was more interesting for me than Microsoft’s success was how as an industry we see BI as a single marketplace, business requirement and vision, despite in my view it now being two separate areas: BI applications and BI platforms . As this article will discuss in more depth we now have two communities with differing requirements, our IT departments and our business...(read more)

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  • How can I check myself when I'm the only one working on a project?

    - by Ricardo Altamirano
    I'm in between jobs in my field (unrelated to software development), and I recently picked up a temporary side contract writing a few applications for a firm. I'm the only person working on these specific applications. Are there ways I should be checking myself to make sure my applications are sound? I test my code, try to think of edge cases, generate sample data, use source control, etc. but since I'm the only person working on these applications, I'm worried I'll miss bugs that would easily be found in a team environment. Once I finish the application, either when I'm happy with it or when my deadline expires, the firm plans to use it in production. Any advice? Not to use a cliche, but as of now, I simply work "to the best of my ability" and hope that it's enough. Incidentally, I'm under both strict NDA's and laws about classified material, so I don't discuss the applications with friends who have actually worked in software development. (In case it's not obvious, I am not a software developer by trade, and even my experience with other aspects of information technology/computer science are limited and restrained to dabbling for the most part).

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  • How do you take into account usability and user requirements for your application?

    - by voroninp
    Our team supports BackOffice application: a mix of WinForm and WPF windows. (about 80 including dialogs). Really a kind of a Swiss Army Knife. It is used by developers, tech writers, security developers, testers. The requirements for new features come quite often and sometimes we play Wizard of Oz to decide which GUI our users like the most. And it usually happens (I admit it can be just my subjective interpretation of the reality) that one tiny detail giving the flavor of good usability to our app requires a lot of time. This time is being spent on 'fighting' with GUI framework making it act like we need. And it very difficult to make estimations for this type of tasks (at least for me and most members of our team). Scrum poker is not a help either. Management often considers this usability perfectionism to be a waste of time. On the other hand an accumulated affect of features where each has some little usability flaw frustrates users. But the same users want frequent releases and instant bug fixes. Hence, no way to get the positive feedback: there is always somebody who is snuffy. I constantly feel myself as competing with ourselves: more features - more bugs/tasks/architecture. We are trying to outrun the cart we are pushing. New technologies arrive and some of them can potentially help to improve the design or decrease task implementation time but these technologies require learning, prototyping and so on. Well, that was a story. And now is the question: How do you balance between time pressure, product quality, users and management satisfaction? When and how do you decide to leave the problem with not a perfect but to some extent acceptable solution, how often do you make these decisions? How do you do with your own satisfaction? What are your priorities? P.S. Please keep in mind, we are a BackOffice team, we have neither dedicated technical writer nor GUI designer. The tester have joined us recently. We've much work to do and much freedom concerning 'how'. I like it because it fosters creativity but I don't want to become too nerdy perfectionist.

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  • Linux released memory

    - by user59088
    If My process allocates some big memory and then deallocates, would top or gnome-system-monitor show that my memory usage of that process decreased ? or kernel will still reserve that memory for that process ? What I see is I am deallocating memory. But I still see gnome-system-monitor displaying growing memory for my program. I don't find memory leak in my end. I want to know whether its not displaying released memory ? or there is really a memory leak at my end ?

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  • What are the alternatives to fixed-price or time-and-materials contracts for software development?

    - by Fortuity
    Where can I learn more about pros/cons of various pricing models for software development? Proponents of agile methodology suggest approaches such as multi-stage contracts, target cost contracts, target schedule contracts, shared benefit contracts, variable scope contracts (http://poppendieck.com/agilecontracts.htm). I'm looking for opinions, experience, case studies or informed discussion of these approaches.

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  • What are the alternatives to fixed-price or time-and-materials contracts for software development?

    - by Fortuity
    Where can I learn more about pros/cons of various pricing models for software development? Proponents of agile methodology suggest approaches such as multi-stage contracts, target cost contracts, target schedule contracts, shared benefit contracts, variable scope contracts (http://poppendieck.com/agilecontracts.htm). I'm looking for opinions, experience, case studies or informed discussion of these approaches.

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  • Looking software for making an animated cartoon to present a new application/scenario idea [closed]

    - by Skarab
    I have an idea for an application (+usage scenario) and I would like to create an animated cartoon that shows a use case for this application and its novelty. My company is a rather big so I am looking for an interesting way to get people know my idea to get feedback/get a green light to further develop it. Therefore I am looking for an application (free or commercial) that I could use to realize such an animated cartoon. I have posted this quesion before on stackoverflow, but I think this might be a better community to ask such a question.

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  • Stop myself from over-complicating applications

    - by stuartmclark
    Recently I worked on a fairly large project involving C# and MVVM. This application had around 160 projects in the solutions each seprarated into their own layers. As I have been working on this application for almost a year, building it from scratch as part of a team, I am now coming off that project and onto smaller more trivial projects. As I was beginning to develop a small in-house tool I found myself trying to mimic the larger applications structure and layering but in the end I just had a simple application with several DLLs which I know I wouldn't have done if I had not worked on that larger application before. I am just wondering if there are any techniques I can utilise to stop myself from turning a "code-behind" style trivial application into a full blown MVVM application? Or should I continue developing as I am and try to keep the unnecessary fluff out of the project?

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  • How to prioritize tasks when you have multiple programming projects running in parallel?

    - by Vinko Vrsalovic
    Say you have 5 customers, you develop 2 or 3 different projects for each. Each project has Xi tasks. Each project takes from 2 to 10 man weeks. Given that there are few resources, it is desired to minimize the management overhead. Two questions in this scenario: What tools would you use to prioritize the tasks and track their completion, while tending to minimize the overhead? What criteria would you take into consideration to determine which task to assign to the next available resource given that the primary objective is to increase throughput (more projects finished per time unit, this objective conflicts with starting one project and finishing it and then moving on to the next)? Ideas, management techniques, algorithms are welcome

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  • Will Google harm my ad's rating if my display URL in adwords does not exist?

    - by Jubbat
    I have a service in a very big city, and to make my ads stand out, I display the name of the neighborhood in the display URL, although the actual URL is always the same page with my services for any neighborhood. Will google decrease my rating for this? In a different note, you can also express your ideas about if it's sensible to do this or not, ie, the client might feel I'm deceiving them. Although this will be subjective, unless there is some scientific study. Thank you!

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  • What is "egoless programming"?

    - by Bob Murphy
    I first heard this term about fifteen years ago. My understanding is similar to that described in the Wikipedia article and a TechRepublic article: you work with your colleagues in a "friendly, collegiate way in which personal feelings are put aside". It includes things like doing peer reviews with mutual respect and a desire to learn, and not feeling like you "own" code, so if somebody has a suggestion or says there's a bug or needs to change it, you don't get defensive about it. I've also thought it was largely about having an attitude that makes for good relations with other programmers with the goal of improving the code. So I haven't seen it as being incompatible with taking pride in the quality of your work or feeling regret if something you did caused your customer a problem. However, an answer to a recent question makes me think some other programmers have different understandings about "egoless programming". So what is the correct definition? And what are its implications?

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  • Quantify value for management

    - by nivlam
    We have two different legacy systems (window services in this case) that do exactly the same thing. Both of these systems have small differences for the different applications they serve. Both of these system's core functionality lies within a shared library. Most of the time, the updates occur in the shared library and we simply deploy the updated library to both of these systems. The systems themselves rarely change. Since both of these systems do essentially the same thing, our development team would like to consolidate these two systems into a single service. What can I do to convince management to allocate time for such a task? Some of the points I've noted are: Easier maintenance Decrease testing/QA time Unfortunately, this isn't enough. They would like us to provide them with hard numbers on the amount of hours this will save in the future and how this will speed up future development. Since most of the work is done in the shared library and the systems themselves never change, it's hard for us to quantify how many hours this will save. What kind of arguments can I make to justify the extra work to consolidate these systems?

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  • How Does Your Home Based Business Rank? Unlock the Mystery of Search Engine Optimization

    For many, the words "search engine optimization" (SEO) are simply confusing buzz words used by tech heads buried in the mysterious world of internet marketing. But listen up home based business owners, SEO can be a critical component of your marketing strategy, and when broken down to its basic level, SEO is merely a tool allowing you to use the various search engines such as Google or Yahoo! and others to gain visibility for your business and drive prospects to your website. SEO marketing is the process of improving the volume of traffic to a website through natural/organic (un-paid) search results. Unlike promoting your business via pay-per-click (PPC) strategies, which lists your business at the top of search engines such as Google or Yahoo! for a fee, SEO is a strategy with the goal of ensuring placement at the top without incurring expensive placement costs.

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  • List processes with their launching command line

    - by rkolm_kds
    I'm looking for a Windows feature or third-party tool that can produce a list of active processes (as in the task manager) with the command line used to start each process. e.g. if I launch "php.exe -q script.php" in a command line, during the execution of my process, I'd like to see this command in the list and not only "php.exe" Tasklist, process explorer, taskinfo... can't give this information and/or make it available in a text format. Do you know if such tools/features exist? Thanks

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  • In which fields does quality of the software product matter as much as the completion time?

    - by Nav
    Someone told me that if the software product meets clients expectations, it is good quality. But I've worked with Interaction Designers (the same kind of people who made Gmail's interface and usability so cool!), and I've loved working with them because even though they came up with hundreds of changes in requirements, and emphasised on many many subtle details, when the software was complete, I could look at the product and say WOW! The current place I work, the only thing that matters is completing the project on time. As long as it works and as long as the client says it's ok, nobody bothers to improve it. I'm not talking about gold-plating, but I believe that for a programmer to enjoy his (well, maybe her too ;) ) job, they should be able to proudly say that "Hey, I made that software" and that comes only when the product is of good quality. Apart from your opinions on this, I'd also like to know which fields (Eg. Aerospace, Finance etc.) could I find companies (or you could mention the company name) where the quality of a product is as important as completing the project on time?

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  • Who should get a developer certificate from Apple if client want their company name to show up in App Store

    - by doNotCheckMyBlog
    I am about start my first project with client, However I will work as a consultant. So do I need to get developer certificate and post my client's app in app store? Or I should ask my client to get the license and then I help them deploying the app on their name? They don't want company name to be my organisation but they want their company name to show up in App Store. However the developer of app is my organisation not them. How to deal with this situation?

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  • What Version of Java JRE Are You Running with Oracle E-Business Suite?

    - by LuciaC
     Take a look at the latest Java JRE certified details listed here: Java JRE 1.6.0_65 is Certified with Oracle E-Business SuiteThe latest Java Runtime Environment 1.6.0_65 (a.k.a. JRE 6u65-b14) and later updates on the JRE 6 codeline are now certified with Oracle E-Business Suite Release 11i and 12 for Windows-based desktop clients.   Java JRE 1.7.0_45 Certified with Oracle E-Business SuiteThe latest Java Runtime Environment 7u245 (a.k.a. JRE 7u45-b18) and later updates on the JRE 7 codeline are now certified with Oracle E-Business Suite Release 11i, 12.0, 12.1 and 12.2 for Windows-based desktop clients.

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  • A new number one

    - by nospam(at)example.com (Joerg Moellenkamp)
    The Top500 supercomputer list has a new number one: The K Computer, built by Fujitsu, currently combines 68544 SPARC64 VIIIfx CPUs, each with eight cores, for a total of 548,352 cores?almost twice as many as any other system in the TOP500. The K Computer is also more powerful than the next five systems on the list combined.Interestingly this system runs under Linux. And it uses tofu as its interconnect

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  • How "commercially savvy" should software developers be? [closed]

    - by mattnz
    I have been watching answers to many questions on this site, and have come to the conclusion that commercial pragmatism does not factor into many software development discussions. As a result, I seriously wonder at the commercial skills within the industry, specifically the ability to deliver projects on time and to a budget. I see no indication from the site that commercially successful project delivery is a serious concern, yet the industry has a reputation for poor performance in this. Rarely, if ever, does the cost of time factor into discussions. I have never seen concepts such as opportunity cost, time to market, competitive advantage or cash flow mentioned, let alone discussed in technical answers to questions. How can you answer virtually any question without understanding the commercial background on which it is asked? Even Open source projects have a need to operate efficiently and deploy their limited resources to providing the most value for effort. Typically small start-ups have cash flow issues that outweigh longevity concerns, yet they are typically still advised to build for a future they probably won’t have if they do. Is it fair to say that these problems are solely the Managers and Project managers to solve, or are we, as developers, also responsible for ensuring successful on time, within budget delivery of projects, even if those budgets do not allow use to achieve engineering excellence?

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  • In a team practicing Domain Driven Design, should the whole team participate in Stakeholder meetings?

    - by thirdy
    In my experience, a Software Development Team that comprises: 1 Project Manager 1 Tech Lead 1 - 2 Senior Dev 2 - 3 Junior Dev (Fresh grad) Only the Tech Lead & PM (and/or Senor Dev/s) will participate in a meeting with Clients, Domain Experts, Client's technical resource. I can think of the ff potential pitfalls: Important info gets lost Human error (TL/PM might forgot to disseminate info due to pressure or plain human error) Non-verbal info (maybe a presentation using a diagram presented by Domain Expert) Maintaining Ubiquitous language is harder to build since not all team members get to hear the non-dev persons Potential of creative minds are not fully realized (Personally, I am more motivated to think/explore when I am involved with these important meetings) Advantages of this approach: Only one point of contact Less time spent on meetings? Honestly, I am biased & against this approach. I would like to hear your opinions. Is this how you do it in your team? Thanks in advance!

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  • Why do exclusively outsourcing projects as a company?

    - by user19833
    A prospective employer told me they took a company level decision to only do outsourcing projects. I do not understand why did they take such a decision and the guy I talked to did not elaborate. He further said only that "their intention is to build software components". Since they are growing quite fast and reached around 300 employees, shouldn't they be at least open to the possibility of having a project of their own, maybe? All other companies I've had contact with were at least open to have one in the future.. I talked to a few of their employees and some are working in parallel on more than 2 outsourced projects (dividing time something like 4 + 4 hours / day). It seemed like a lot of projects with a period of a few months, maybe half an year come and go... Why would a company choose to provide only outsourcing services like that? How does it work to keep hundreds of people on outsourced projects with a seemingly high project turnover rate?

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  • Ad-hoc reporting similar to Microstrategy/Pentaho - is OLAP really the only choice (is OLAP even sufficient)?

    - by TheBeefMightBeTough
    So I'm getting ready to develop an API in Java that will provide all dimensions, metrics, hierarchies, etc to a user such that they can pick and choose what they want (say, e.g., dimensions of Location (a store) and Weekly, and the metric Product Sales $), provide their choices to the api, and have it spit out an object that contains the answer to their question (the object would probably be a set of cells). I don't even believe there will be much drill up/down. The data warehouse the APIwill interface with is in a standard form (FACT tables, dimensions, star schema format). My question is, is an OLAP framework such as Mondrian the only way to achieve something akin to ad-hoc reporting? I can envisage a really large Cube (or VirtualCube) that contains most of the dimensions and metrics the user could ever want, which would give the illusion of ad-hoc reporting. The problem is that there is a ton of setup to do (so much XML) to get the framework to work with the data. Further it requires specific knowledge, such as MDX, and even moreso learning the framework peculiars (Mondrian API). Finally, I am not positive it will scale much better than simply making queries against a SQL database. OLAP to me feels like very old technology. Is performance really an issue anymore? The alternative I can think of would be dynamic SQL. If the existing tables in the data warehouse conform to a naming scheme (FACT_, DIM_, etc), or if a very simple config file/ database table containing config information existed that stored which tables are fact tables, which are dimensions, and what metrics are available, then couldn't the api read from that and assembly the appropriate sql query? Would this necessarily be harder than learning MDX, Mondrian (or another OLAP framework), and creating all the cubes? In general, I feel that OLAP is at the same time too powerful (supports drill up/down, complex functions) and outdated and am reluctant to base my architecture on it. However, I am unsure if the alternative(s), such as rolling my own ad-hoc reporting framework using dynamic SQL would remove any complexity while still fulfilling requirements, both functional and non-functional (e.g., scalability; some FACT tables have many millions of rows). I also wonder about other techniques (e.g., hive). Has anyone here tried to do ad-hoc reporting? Any advice? I expect this project to take a pretty long time (3 months min, but probably longer), so I just do not want to commit to an architecture without being absolutely sure of its pros and cons. Thanks so much.

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  • What's a good model for continuous manager <-> programmer feedback?

    - by MebAlone
    Is it important for managers to give devs regular feedback on how they're doing and vice versa? I say vice versa because I consider employees to be responsible to their manager, and managers to be responsible to their employees. Everyone seems to think this is a good idea but in practice I rarely see it happen because so many shops are "agile" now and that usually means a daily standup plus a weekly kickoff, etc. So one-on-ones just don't happen. In my last position I had my first one-on-one w/ my manager 6 months after I'd been w/ the company. It turned out there was lots of misunderstanding, misalignment and confusion built up and snowballed. Not really surprising when there's no direct personal communication for that long.

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