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• Obsessive behaviors in sysadmins

  - by squillman

  I have been told by colleagues (mainly non-technical) that some of my admin behaviors border on / cross the line between normal and obsessive, which sometimes leads me to wonder how screwed up I really am (read "how screwed up everyone else really is"). What are your obsessive behaviors when it comes to your sysadmin tasks and job functions? What do you do religiously that would make you twitch if you didn't do it or that others just roll their eyes at? I have reasons for my actions. I want to prove to my coworkers that I'm not alone.

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• Explorer hijacked by a trojan

  - by hsdb

  I managed to catch a newish trojan that my Anti virus program wasn't able to detect. I'm usually not that bad at technical stuff regarding computers but I really don't know what to do with this one anymore. The trojan somehow managed to get my Windows to recover it every time I try to remove it by deleting it's exe (called some weird name located in Programs "asdza/saddasn.exe" (example only)). It also sets an entry in my autostart. It starts a second explorer.exe and tries to connect to some server obviously trying to steal data. (glad I still have my firewall) How can I get rid of this trojan, I really need help. It is new and probably unrecognized by all major virus scanners.

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• How to make the jump from consumer support to enterprise support?

  - by Zac Cramer

  I am currently a high level consumer break/fix technician responsible for about 300-400 repairs a month. I am good at my job, but bored, and I want to move into the enterprise side of my company, dealing with Server 2008 R2 and exchange and switches and routers that cost more than I make in a month. How do I make this transition? Whats the best thing to learn first? Is there a standard trajectory for making this leap from consumer to business? I am full time employed, so going back to school is not a great option, but I have no life, so spending my nights and weekends reading and practicing is totally within my realm. I am basically overwhelmed by the number of things to learn, and looking for any advice you may have on the best way to proceed. PS - I apologize if this is a not quite the right forum for this, I know its not a technical question exactly, but I also know the sorts of people I want to answer this question are reading this website.

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• How realistic/easy is it to host our own web servers?

  - by morpheous

  It is increasingly looking like we will need to host our own servers, because we need modems physically attached to the server machines. I (think) we will need a T1 line to our office for starters. Dont know what else is involved other than the obvious redundancy and failover requirements. My questions are: Do we really have to do it our selves or can we find a service that allows the modems to be remote as well? If we have to host the servers ourselves, what are the steps (technical and operational) required?

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• Typical Service Response Time for software verndors [closed]

  - by Miky D

  I'm trying to find out what are the standard service/tech-support response times that are expected of a software vendor. We're being asked by a customer to enter into an agreement regarding technical support for a software application that we're selling. Basically, I'm interested in the typical turn-around time (i.e. time to respond, time to resolution) based on the severity of the issue. And also, I'm interested in the financial structure of such agreements: i.e. charge/incident, bundle with unlimited incidents/customer etc. Any information or suggestions of where to find such information (even examples of other software vendors websites) would be greatly appreciated!

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• VMWare use of Gratuitous ARP REPLY

  - by trs80

  I have an ESXi cluster that hosts several Windows Server VMs and around 30 Windows workstation VMs. Packet captures show a high number of ARP replies of the form: -sender_ip: VM IP -sender_mac: VM virtual MAC -target_ip: 0.0.0.0 -target_mac: Switch interface MAC The specific addresses aren't really a concern -- they're all legitimate and we're not having any problems with communications (most of the questions surrounding GARP and VMWare have to do with ping issues, a problem we don't have). I'm looking for an explanation of the traffic pattern in an environment that functions as expected. So the question is why would I see a high number of unsolicited ARP replies? Is this a mechanism VMWare uses for some purpose? What is it? Is there an alternative? EDIT: Quick diagram: [esxi]--[switch vlan]--[inline IDS]--[fw]--(rest of network) The IDS is complaining about these unsolicited ARPs. Several IDS vendors trigger on ARP replies without a prior request, or for ARP replies that have a target IP of 0.0.0.0. The target MAC in these replies is the VLAN interface on the switch. Capture points: -The IDS grabs the offending packets -The FW can see the same ones -A VM on the ESXi host does not see these, although there is an ARP request for a specific IP on the ESXi host that has source_ip=0.0.0.0 and source_mac=[switch vlan interface]. I can't share the captures, unfortunately. Really I'm interested in finding out if this is normal for an ESXi deployment.

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• How to send from my Z88 to my PC

  - by Bevan

  I've got a Cambridge Z88 that I want to get working with my PC. Around 6 years ago - in 2004 - I made heavy use of my Z88 to do a whole bunch of writing on the train while commuting to and from work. The Z88 is solid state, lightweight and has a full size silent keyboard, so it works very well as a writing instrument. I still have the serial cable I soldered up back then and used successfully in 2004. It has these connections: Z88 9 pin ----- ------- 2 TxD ------> RxD 2 3 RxD <------ TxD 3 7 GND <-----> GND 5 4 RTS ------> CTS 8 5 CTS <-+ RTS 7 8 DCD <-+---- DTR 4 9 DTR ----+-> DCD 1 +-> DSR 6 Unfortunately, I haven't been able to find my notes from 2004 that describe how I got it to work back then. I've spent several hours trying to Google a result, but to no avail. I'm pretty sure the cable is fine - after all, it's what I used successfully six years ago, and I've checked it out with a multimeter - so I'm focusing on the PC end of things, which is where I'd like some assistance. Q1: In my recent attempts, I've been using both Hyperterminal (as built into Windows XP) and the command line (copy com2: con:), but with no success. What's a good (better!) serial communications application to use? Is there one that allows me to see as deep as the signalling that's occurring on the wire? Q2: If you have a Z88 that works correctly with your PC, what software do you use on the PC end, and what's the pinout of your cable? I'm pretty sure that the Z88 itself is working properly: When using the built in Import/Export tool to send a file, I see different behaviour when my serial cable is connected compared to disconnected. When disconnected, the transmission appears to work, with a progress meter counting up and then finishing; when connected, nothing happens 'cept a timeout if I wait long enough.

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• Remove noise from a recording

  - by essamSALAH

  I used to record important technical meetings and demos using Camtasia Studio, using a Mic to capture the speaker voice. Sometimes we invite attendees by asking them to call us in the meeting, and they would call on a cell phone then we switch it to loudspeaker so we can hear and talk to them and also record the conversation on Camtasia. The problem I am having now is that playing back those recording produces the regular noise that results from the microphone being close to the mobile phone (the kind of noise you hear when your mobile phone rings and it is near a speaker). Any advice on removing this noise?

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• Did bittorrent sync take advantage of multiple peers

  - by NachoChip

  I am currently testing BT sync, and really like it. However, I cannot find much of the technical detail regarding to how it works. I wonder did anyone know that is the program take advantage of multiple peers connection? For example, if I have a File A(FA), which exist in Computer 1 (C1) and Computer 2 (C2). If I set up a sync from C1 and C2 to a folder in Computer 3 (C3), will I get a better sync up time because I can get FA from 2 sources at the same time (of course, assume I have enough downstream)?

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• Audio input problem in Ubuntu 9.10

  - by Andrea Ambu

  My audio input is a mix of my mic output and my sound card output. I'd like it to be just my mic output. I was able to do so in Ubuntu 9.04 but the interface is 9.10 is totally changed and I tried every my creativity was able to think. It's really annoying when talking to other people over the internet because they keep hearing their voice back. I'm not sure I explained it in clear way so I'll give you an example: What I do: I put an mp3 on play or a video on youtube then open a recorder and start to talk on my mic. What happens: both my voice and audio from mp3/youtube get reordered, even if I put headphones volume to 0 (via hardware). What I'd like to happen: Only my voice should be recorded. I'm sure I'm missing some technical term, but that's the problem and I'd like to solve it in Ubuntu 9.10, any idea?

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• Primary monitor keeps reverting back to the laptop display

  - by Celeritas

  A Macbook Pro running VMware Fusion has a guest operating system of Windows 7. The user often connects an external monitor to the laptop through an HDMI cable. For the display settings "extend the desktop" is selected and I keep setting the primary monitor as the external one but for some annoying reason it keeps changing back. So after Windows starts the taskbar and icons are on the laptop screen which we don't want. I know how to change it but it keeps changing back (and the computer user is non-technical).

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• Connect through SSH and type in password automatically, without using a public key

  - by binary255

  A server allows SSH connections, but not using public key authentication. It's not within my power to change this at the moment (due to technical difficulties, not organizational) but I will get on it as soon as possible! What I need now is to execute commands on the server using plain old account+password authentication from a script. That is, I need to do it in a non-interactive way. Is it possible? And how do I do it? The client which will be executing the script runs Ubuntu Server 8.04. The server runs Cygwin and OpenSSH.

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• Sendmail Alias for Nonlocal Email Account

  - by Mark Roddy

  I admin a server which is running a number of web applications for a software dev team (source control, bug tracking, etc). The server has sendmail running solely as a transport to the departmental email server over which I have no control. We have someone who is still in the department but no longer on the dev team so I need to configure the transport agent to redirect all outgoing email (which would be coming from these applications) to the person that has taken their place. I added an entry in /etc/aliases like such: [email protected]: [email protected] But when I run /etc/init.d/sendmail newaliases I get the following error: /etc/mail/aliases: line 32: [email protected]... cannot alias non-local names So clearly I'm doing something I shouldn't. Is there a way to get aliases to work with non-local names or alternatively is their a way to accomplish my goal of redirecting outgoing mail for this user to another one? Technical Specs if the matter: Ubuntu 6.06 sendmail 8.13 (ubuntu provided package)

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• Looking for ballpark pricing on an affordable a Cisco VOIP solution for our office

  - by guytech

  We have about 8 incoming PSTN lines that are currently on an old and antiquated Nortel Meridian ICS system. This system has been giving us some grief. We're looking for a new VOIP solution. I've been looking at a Cisco solution and it does seem pricey but I'm sure effective. Unfortunately, we probably can't afford a Cisco Unified Communications 520 which seems to be the ideal solution. We have about 15 people who need an extension and voicemail. We really don't have any need for a fancy system just an auto attendant of some sort when people call us. It looks like we'll have to get an older router and an addon card for what we're looking for to get best value pricing. However, I don't know a a lot about Cisco voice products so I'm a bit lost as to what to get. The only thing I am sure on is the pricing on VOIP phones which we expect to be about ~$100-200. However, I'm not sure what pieces of VOIP infrastructure to get. Any advice? I am familiar with Asterisk but right now I'm looking on pricing concerning a Cisco solution.

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• How SmartDNS Works

  - by Emad

  If you travel outside the US you'll notice that most of the streaming services like Netflix, Pandora, hulu etc are blocked, usually by the service providers themselves. To get around that, people use VPN services. They basically tunnel your traffic through a US server so your requests seem like they are originating in the US. These VPN services fix this blocking problem, but make your connection slower than the normal unVPNed connection. Recently however I've come across something called SmartDNS provided by overplay.net. You pay $5 a month and you get access to their DNS servers. After you change to their DNS you get access to the blocked streaming sites, without slowing down your normal traffic like email and browsing. What I'd like to know is the technical details of how this SmartDNS works. I've done some quick research but that didn't turn up anything of substance. Anybody out there knows?

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• How best to integrate PPA into Debian?

  - by eicos

  I'm working with ZFS on Linux, on my Debian squeeze server. I've found a useful package in an Ubuntu PPA, apparently by one of the ZoL developers, and I would like to integrate it into my package system. However, I am really having a terrible time doing this. It seems like it would be possible if I upgraded my system to the testing branch, but I'd prefer not to do this for obvious reasons. So, what is the One True Way to do this? Or, what is a passable way to do this, i.e. one that does not involve an ice nine-like assimilation of my entire system to testing branch? Edit: Silly question. I clicked the little green "technical information about this package" on launchpad and all was revealed.

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• What does the 'X' in .aspx, docx, xlsx, etc... represent?

  - by Serapth

  It's one of those things you just take for granted until one day someone asks you and you realize you can't answer it. Much like for years I never questioned the use of 1033 directories in Microsoft products for years until one day, someone asked me about it. Around the release of .NET and Office 2007, Microsoft added an x to basically all of their extensions and I frankly took it as representing XML, but that simply doesn't make sense with .aspx. So, I realize this is a very non technical question, but now that the question has been asked of me and my googling hasn't given me an answer, can anyone tell me with authority what the X represents? Is it extended? Xml? Or is there no meaning behind it?

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• xf86OpenConsole: Cannot open /dev/tty0 (No such file or directory)

  - by mazgalici

  root@mazgalici:~# startx X.Org X Server 1.7.6 Release Date: 2010-03-17 X Protocol Version 11, Revision 0 Build Operating System: Linux 2.6.24-28-server i686 Ubuntu Current Operating System: Linux mazgalici 2.6.18-194.26.1.el5.028stab079.2PAE #1 SMP Fri Dec 17 19:34:22 MSK 2010 i686 Kernel command line: quiet Build Date: 10 November 2010 11:25:26AM xorg-server 2:1.7.6-2ubuntu7.4 (For technical support please see ) Current version of pixman: 0.16.4 Before reporting problems, check to make sure that you have the latest version. Markers: (--) probed, (**) from config file, (==) default setting, (++) from command line, (!!) notice, (II) informational, (WW) warning, (EE) error, (NI) not implemented, (??) unknown. (==) Log file: "/var/log/Xorg.0.log", Time: Tue Jan 11 01:28:48 2011 (==) Using config directory: "/usr/lib/X11/xorg.conf.d" Fatal server error: xf86OpenConsole: Cannot open /dev/tty0 (No such file or directory) Please consult the The X.Org Foundation support at http://wiki.x.org for help. Please also check the log file at "/var/log/Xorg.0.log" for additional information. ddxSigGiveUp: Closing log

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• Google Apps bounces bulk emails

  - by znq

  I've an [email protected] email address which receives emails from clients and delivers it to various people within my company. However, since today I get the following bounce error message when sending an email to this address: Delivery to the following recipient failed permanently: [email protected] Technical details of permanent failure: Message rejected by Google Groups. Please visit http://mail.google.com/support/bin/answer.py?hl=en&answer=188131 to review our Bulk Email Senders Guidelines. The Bulk Senders Guidelines describe how to send out bulk emails. However, in my case I only receive one email and distribute it to a couple of people within my company. Same problem applies to the [email protected] email address which we use internally. Does anyone know how to resolve this issue? UPDATE: I just realized that emails coming from the outside and being sent to this address still work. It just seems to be emails coming from my domain. I found a solution and posted it below.

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• What would you use to keep track of all the random information about your LAN/Enviroment?

  - by agnul

  Say you work in your average anarchy... no appointed IT guy, no Office-Manager whatsoever, just developers working in free-for-all mode and a couple of non technical people around for admin (non IT) stuff. What would you use to keep track of Hardware / Software inventory Backups of OS images, Drivers, and all that LAN configuration information Passwords for all the systems Currently I'm thinking of having some sort of wiki + web server on our only ''server-class'' machine, but then I fear I'd be the only one who would go through the hassle of adding information in the wiki... So, have you been through that? What would you suggest?

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• Monitor has yellow tint when used with the graphics card

  - by artknish

  I have an nVIDIA graphics card when used produces an yellow tint on my monitor's display. I tried with another monitor and it had the same issue. I then switched back to my motherboard's inbuilt graphics output (not sure what the technical term is), and the display seems fine, except I can't get the optimal resolution of 1440x900 to work. So is my graphics card's life over? Or can I get it repaired? Any self remedies without calling a hardware guy? Should I try with a DVI cable? I've been using the VGA cable from my graphics card to the monitor so far. Thanks for your suggestions!

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• Wireless driver activation issue in Compaq c700 in Ubuntu 9.04

  - by Fazil

  I am using Ubuntu 9.04, I cant access my wireless driver, I activate the madwifi in administrationhardware drivers, but I could'nt activated the wireless too. when I type lspci I get the following message, ################################################## # 00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 03) 00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03) 00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (rev 03) 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 04) 00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 04) 00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 04) 00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 04) 00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 04) 00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 04) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f4) 00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller (rev 04) 00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 04) 00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller (rev 04) 00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 04) 01:00.0 Ethernet controller: Atheros Communications Inc. AR242x 802.11abg Wireless PCI Express Adapter (rev 01) 02:01.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10) ################################################## but when I tried in Windows I found that the driver for my laptop is ################################################ atheros AR5007 802.11b/g WiFi Adapter ################################################ so what can I do for solving this problem.

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• HTTP Live Streaming Broadcast

  - by user761389

  I'm designing an app for streaming video from a device (e.g. iPhone) via a server to one or more devices and have been researching Apples HTTP Live Streaming protocol. One thing that isn't clear is whether it is possible to stream live video (with audio) to the server and then have it streamed simultaneously in real time to the client devices. From reading the documentation and technical notes from Apple it seems like the index file needs to be created before the segmented video files can be served to a client. Is this right? If so maybe HTTP Live Streaming isn't suitable in this case, what other technologies or software should I consider? Thanks

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• Black screen during startup

  - by Juanillo

  Hello, I've got a friend with a weird problem. When he starts his computer the screen is completely black untile the computer is completely started. So the screen is black until it suddenly shows the windows desktop. He said that this is happening since a technical service repaired his computer, but that repairment is not now in warranty. Recently the computer stopped working, but as the screen is black he cannot access to Bios or to secure start-up (by pressing F8). When he inserts the Windows Vista DVD the system doesn't boot from DVD (it musn't be configured in this way in the Bios.) Maybe there´s a problem with the hardware (maybe the graphic card). Can anyone explain a reason why the screen is black during start-up? Any idea of what to do with the computer to restore it? Thanks.

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• Deploying multiple identical copies of a virtual machine for compute tasks

  - by Reid

  I have a compute task which has a large number of library dependencies. I would like to deploy it on some of my company's large Linux clusters, where I do not have root. I could probably track down, compile, and install the right versions of all the libraries, but this looks to be quite tedious and would have to be repeated if I deployed it again somewhere else. On the other hand, it's pretty easy to install on current Ubuntu. This led me to wonder about a virtual machine approach. Could I put together a virtual machine which booted up, ran the computation (with parameters from and results to the host), and then shut down? In other words, I'd like a command like this that I could run on the host: $ ./run-vm --ram N --task /path/on/host/foo.sh --results /another/host/dir/ This would boot the VM, run foo.sh, and put the (relatively small) results of the computation in /another/host/dir/. It's important to start up many instances of the VM simultaneously, both on a single node and multiple nodes of the cluster. So it would be nice if I didn't have to make many copies of the VM virtual disk and metadata. As the task instances are completely independent, the VMs would not need any network support once deployed, or any outside communications beyond reading and writing the host filesystem. Is this possible, and if so, how might I go about doing it? Are there assumptions I've made above which are bogus?

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