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• How to make the jump from consumer support to enterprise support?

  - by Zac Cramer

  I am currently a high level consumer break/fix technician responsible for about 300-400 repairs a month. I am good at my job, but bored, and I want to move into the enterprise side of my company, dealing with Server 2008 R2 and exchange and switches and routers that cost more than I make in a month. How do I make this transition? Whats the best thing to learn first? Is there a standard trajectory for making this leap from consumer to business? I am full time employed, so going back to school is not a great option, but I have no life, so spending my nights and weekends reading and practicing is totally within my realm. I am basically overwhelmed by the number of things to learn, and looking for any advice you may have on the best way to proceed. PS - I apologize if this is a not quite the right forum for this, I know its not a technical question exactly, but I also know the sorts of people I want to answer this question are reading this website.

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• How do I negotiate for colo space?

  - by randy melder

  I guess this isn't a technical question, but it definitely is something IT teams deal with, so here goes: I'm looking at getting a rack at a local colocation facility. I'm weighing the options versus building out in a cloud platform. We are REALLY low bandwidth and power. There's a total of six hosts for the total operation. You can assume we use <= 10 amps of power and <= 2Mbps 95th percentile. Do you have any advice for getting the best deal?

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• What has changed to make it possible to develop USB3.0

  - by RoboShop

  Like I know the transfer speeds are vastly different. But I don't understand is why they are faster. And why couldn't they have implemented USB 3.0 when they released 1.0? Like what technical breakthrough was required to get transfer speeds that fast? Was it cost? capacities of computer? like they couldn't read the data fast enough? Although USB is still well below hard drive transfer speeds engineering breakthrough? They found some new material which could transfer at a faster rate? Was this in the cable itself? In the hardware?

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• Problem using SQLDataReader with Sybase ASE

  - by John K.

  We're developing a reporting application that uses asp.net-mvc (.net 4). We connect through DDTEK.Sybase middleware to a Sybase ASE 12.5 database. We're having a problem pulling data into a datareader (from a stored procedure). The stored procedure computes values (approximately 50 columns) by doing sums, counts, and calling other stored procedures. The problem we're experiencing is... certain (maybe 5% of the columns) come back with NULL or 0. If we debug and copy the SQL statement being used for the datareader and run it inside another SQL tool we get all valid values for all columns. conn = new SybaseConnection { ConnectionString = ConfigurationManager.ConnectionStrings[ConnectStringName].ToString() }; conn.Open(); cmd = new SybaseCommand { CommandTimeout = cmdTimeout, Connection = conn, CommandText = mainSql }; reader = cmd.ExecuteReader(); // AT THIS POINT IMMEDIATELY AFTER THE EXECUTEREADER COMMAND // THE READER CONTAINS THE BAD (NULL OR 0) DATA FOR THESE COLUMNS. DataTable schemaTable = reader.GetSchemaTable(); // AT THIS POINT WE CAN VIEW THE DATATABLE FOR THE SCHEMA AND IT APPEARS CORRECT // THE COLUMNS THAT DON'T WORK HAVE SPECIFICATIONS IDENTICAL TO THE COLUMNS THAT DO WORK Has anyone had problems like this using Sybase and ADO? Thanks, John K.

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• Update saved password for basic authentication using a script

  - by Kalamane

  I have a website that uses basic authentication as described on this webpage. Each of the computers I manage have the password saved in their browser. There is only one username and password for this. After someone logs in to the site this way, they are presented with their individual username and password prompt as part of the web page. The purpose of the initial username/password is to discourage non-technical employees that aren't supposed to be using the page from even viewing it. So far, when we've had to change this password, I've manually gone to each computer and updated the saved password. I'm writing a startup script to configure other aspects of these systems so that I can maintain them easier. I'd like to be able to update the saved password via this script. The operating system running on these machines is Windows XP SP3 and the browsers they're using to access this site are IE8 and IE9. How can I update the saved basic authentication information for a website via a script?

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• Android Bluetooth Cross Platform Interoperability

  - by Philipp

  Hi, I have a Bluetooth service that I programmed for .Net on a Windows machine and I would like my Android 2.1 phone to connect to it. The server is listening for the same UUID which the Android is using to connect. But the connection is failing. When I try to connect to devices that are not listening for that UUID, I get an exception with the message "Service discovery failed", but when I try to connect to the server that is listening for the right UUID a message box pops up saying: "There was a problem pairing with bluetooth device." And I get an exception with the message "Connection timed out." So it looks like the server and the Android are communicating, but there is some sort of failure during handshaking. I know that the Android requires that the server is paired with the phone and also encrypts the communication channel. Does anyone know which specifications are used to do this? I would love to get my server to respond properly to the connection attempt. Thanks!

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• Sendmail Alias for Nonlocal Email Account

  - by Mark Roddy

  I admin a server which is running a number of web applications for a software dev team (source control, bug tracking, etc). The server has sendmail running solely as a transport to the departmental email server over which I have no control. We have someone who is still in the department but no longer on the dev team so I need to configure the transport agent to redirect all outgoing email (which would be coming from these applications) to the person that has taken their place. I added an entry in /etc/aliases like such: [email protected]: [email protected] But when I run /etc/init.d/sendmail newaliases I get the following error: /etc/mail/aliases: line 32: [email protected]... cannot alias non-local names So clearly I'm doing something I shouldn't. Is there a way to get aliases to work with non-local names or alternatively is their a way to accomplish my goal of redirecting outgoing mail for this user to another one? Technical Specs if the matter: Ubuntu 6.06 sendmail 8.13 (ubuntu provided package)

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• What would you use to keep track of all the random information about your LAN/Enviroment?

  - by agnul

  Say you work in your average anarchy... no appointed IT guy, no Office-Manager whatsoever, just developers working in free-for-all mode and a couple of non technical people around for admin (non IT) stuff. What would you use to keep track of Hardware / Software inventory Backups of OS images, Drivers, and all that LAN configuration information Passwords for all the systems Currently I'm thinking of having some sort of wiki + web server on our only ''server-class'' machine, but then I fear I'd be the only one who would go through the hassle of adding information in the wiki... So, have you been through that? What would you suggest?

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• Good documentation tool that is not Latex?

  - by flpgdt

  I am far from being a expert in Latex but I'm ok to document my projects with it. Though I would seldom find people in the corporate word eager to learn latex and going along with the documentation. 99% of the cases they would just ask me the Word version of it. For technical documentation I find less resistance, but still, whenever I start a project with someone not familiar with latex, the starting up is troublesome. That said, latex is a bit of an oversize tool for my needs really. My documents hardly go further from tables, lists, few images and type styles (although I'd love to still be able to produce hyperlinked PDFs). What are other tools there, simpler and with a easier learning curve than Latex, but still PDF worthy and with minimally decent capabilities? It also has to run on windows :( Oh. yeah, MSWord is not an option ;)

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• Remove noise from a recording

  - by essamSALAH

  I used to record important technical meetings and demos using Camtasia Studio, using a Mic to capture the speaker voice. Sometimes we invite attendees by asking them to call us in the meeting, and they would call on a cell phone then we switch it to loudspeaker so we can hear and talk to them and also record the conversation on Camtasia. The problem I am having now is that playing back those recording produces the regular noise that results from the microphone being close to the mobile phone (the kind of noise you hear when your mobile phone rings and it is near a speaker). Any advice on removing this noise?

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• Connect through SSH and type in password automatically, without using a public key

  - by binary255

  A server allows SSH connections, but not using public key authentication. It's not within my power to change this at the moment (due to technical difficulties, not organizational) but I will get on it as soon as possible! What I need now is to execute commands on the server using plain old account+password authentication from a script. That is, I need to do it in a non-interactive way. Is it possible? And how do I do it? The client which will be executing the script runs Ubuntu Server 8.04. The server runs Cygwin and OpenSSH.

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• Restoring files from blueprint on command

  - by Nick

  I am setting up a server. I already have rented a machine running centOS 6 but I have run into a bit of a technical problem with configuring the server software: The server will have some files that it will try to read/write to them but what I need is a way to have a blueprint of these files and everytime the server restarts the files that it used get deleted and replaced by the blueprints. I have heared of a RAM disks or Virtual File Systems but didnt quite understand how they work or how to set them up. The server software is written in java which means bash commands can be run from it. I cannot modify what happens when the server shuts down entirely what I can do is run a command before the server runs the final shutdown save

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• Positioning decorated series of div tags on screen using offset, DOM JQUERY RELATED

  - by Calibre2010

  Hi, I am using JQuery to position a series of div tags which basically use a class inside of the tag which decorates the divs as bars. So the div is a green box based on its css specifications to the glass. I have a list of STARTING postions, a list of left coordiantes- for the starting points I wish to position my DIV say 556, 560, 600 these automatically are generated as left positions in a list I have a list of ENDING postions, a list of left coordiantes- for the ending points I wish to position my DIV say 570, 590, 610 these automatically are generated as left positions in a list now for each start and end position, the bar(green box) i want to be drawn with its appropriate width as follows. so say f is the offset or position of the start and ff the offset or position of the end : Below draws the green box based on only one start and end position LEFT. if (f.left != 0) { $("#test").html($("<div>d</div>")).css({ position: 'absolute', left: (f.left) + "px", top: (f.top + 35) + "px", width: (ff.left - f.left) + 25 + "px" }).addClass("option1"); } I am looking to loop through the list of positons in the list and draw multiple green boxs based on the positions on the screen. The above code draws just one green box from the last offset position.

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• What does the 'X' in .aspx, docx, xlsx, etc... represent?

  - by Serapth

  It's one of those things you just take for granted until one day someone asks you and you realize you can't answer it. Much like for years I never questioned the use of 1033 directories in Microsoft products for years until one day, someone asked me about it. Around the release of .NET and Office 2007, Microsoft added an x to basically all of their extensions and I frankly took it as representing XML, but that simply doesn't make sense with .aspx. So, I realize this is a very non technical question, but now that the question has been asked of me and my googling hasn't given me an answer, can anyone tell me with authority what the X represents? Is it extended? Xml? Or is there no meaning behind it?

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• xf86OpenConsole: Cannot open /dev/tty0 (No such file or directory)

  - by mazgalici

  root@mazgalici:~# startx X.Org X Server 1.7.6 Release Date: 2010-03-17 X Protocol Version 11, Revision 0 Build Operating System: Linux 2.6.24-28-server i686 Ubuntu Current Operating System: Linux mazgalici 2.6.18-194.26.1.el5.028stab079.2PAE #1 SMP Fri Dec 17 19:34:22 MSK 2010 i686 Kernel command line: quiet Build Date: 10 November 2010 11:25:26AM xorg-server 2:1.7.6-2ubuntu7.4 (For technical support please see ) Current version of pixman: 0.16.4 Before reporting problems, check to make sure that you have the latest version. Markers: (--) probed, (**) from config file, (==) default setting, (++) from command line, (!!) notice, (II) informational, (WW) warning, (EE) error, (NI) not implemented, (??) unknown. (==) Log file: "/var/log/Xorg.0.log", Time: Tue Jan 11 01:28:48 2011 (==) Using config directory: "/usr/lib/X11/xorg.conf.d" Fatal server error: xf86OpenConsole: Cannot open /dev/tty0 (No such file or directory) Please consult the The X.Org Foundation support at http://wiki.x.org for help. Please also check the log file at "/var/log/Xorg.0.log" for additional information. ddxSigGiveUp: Closing log

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• How do I cast a void pointer to a struct in C?

  - by Rowhawn

  In a project I'm writing code for, I have a void pointer, "implementation", which is a member of a "Hash_map" struct, and points to an "Array_hash_map" struct. The concepts behind this project are not very realistic, but bear with me. The specifications of the project ask that I cast the void pointer "implementation" to an "Array_hash_map" before I can use it in any functions. My question, specifically is, what do I do in the functions to cast the void pointers to the desired struct? Is there one statement at the top of each function that casts them or do I make the cast every time I use "implementation"? Here are the typedefs the structs of a Hash_map and Array_hash_map as well as a couple functions making use of them. typedef struct { Key_compare_fn key_compare_fn; Key_delete_fn key_delete_fn; Data_compare_fn data_compare_fn; Data_delete_fn data_delete_fn; void *implementation; } Hash_map; typedef struct Array_hash_map{ struct Unit *array; int size; int capacity; } Array_hash_map; typedef struct Unit{ Key key; Data data; } Unit; functions: /* Sets the value parameter to the value associated with the key parameter in the Hash_map. */ int get(Hash_map *map, Key key, Data *value){ int i; if (map == NULL || value == NULL) return 0; for (i = 0; i < map->implementation->size; i++){ if (map->key_compare_fn(map->implementation->array[i].key, key) == 0){ *value = map->implementation->array[i].data; return 1; } } return 0; } /* Returns the number of values that can be stored in the Hash_map, since it is represented by an array. */ int current_capacity(Hash_map map){ return map.implementation->capacity; }

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• Black screen during startup

  - by Juanillo

  Hello, I've got a friend with a weird problem. When he starts his computer the screen is completely black untile the computer is completely started. So the screen is black until it suddenly shows the windows desktop. He said that this is happening since a technical service repaired his computer, but that repairment is not now in warranty. Recently the computer stopped working, but as the screen is black he cannot access to Bios or to secure start-up (by pressing F8). When he inserts the Windows Vista DVD the system doesn't boot from DVD (it musn't be configured in this way in the Bios.) Maybe there´s a problem with the hardware (maybe the graphic card). Can anyone explain a reason why the screen is black during start-up? Any idea of what to do with the computer to restore it? Thanks.

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• Is it safe to expect Sun Java 6 to supported for the life of RHEL 6?

  - by Ophidian

  I'm in the planning stages of a java application that we're targeting for Red Hat Enterprise Linux 6. Unfortunately, we're stuck at RHEL 6.1 which does not ship the java-1.7.0-oracle package set (they were added in 6.3) and I don't really have any control over when we will be upgraded to the more recent version. I don't have any specific technical requirements to use Java 7, but Java 6 is going to hit public EOL in February 2013. Am I safe to assume that since Red Hat (and subsequently Oracle with its Oracle Unbreakable Linux) has shipped a copy of Java 6 in the java-1.6.0-sun package, it will support it for the entire 10 year support life of RHEL6?

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• object / class methods serialized as well?

  - by Mat90

  I know that data members are saved to disk but I was wondering whether object's/class' methods are saved in binary format as well? Because I found some contradictionary info, for example: Ivor Horton: "Class objects contain function members as well as data members, and all the members, both data and functions, have access specifiers; therefore, to record objects in an external file, the information written to the file must contain complete specifications of all the class structures involved." and: Are methods also serialized along with the data members in .NET? Thus: are method's assembly instructions (opcodes and operands) stored to disk as well? Just like a precompiled LIB or DLL? During the DOS ages I used assembly so now and then. As far as I remember from Delphi and the following site (answer by dan04): Are methods also serialized along with the data members in .NET? sizeof(<OBJECT or CLASS>) will give the size of all data members together (no methods/procedures). Also a nice C example is given there with data and members declared in one class/struct but at runtime these methods are separate procedures acting on a struct of data. However, I think that later class/object implementations like Pascal's VMT may be different in memory.

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• linux ftp server with virtual users

  - by kjertil

  i know there are already similar questions for this matter but the answers doesn't really make much sense to anyone who is not really technically comfortable in Linux. I've already tried articles like these for example: http://howto.gumph.org/content/setup-virtual-users-and-directories-in-vsftpd/ with the result of accidently breaking the whole system. The problem is that, while there are several technical possibilities to set up virtual users with a FTP server, it is not as easy as managing for instance a Filezilla server on Windows. I've seen some Web based GUI's but most of them seems to be out of date. The different flavours of Linux and the large amount of different popular FTP servers also seems to make the matter more complicated. I guess my question is, is there a way, to set up virtual FTP users on Linux without the hastle of having to manually edit PAM, MYSQL and config files?

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• Typical Service Response Time for software verndors [closed]

  - by Miky D

  I'm trying to find out what are the standard service/tech-support response times that are expected of a software vendor. We're being asked by a customer to enter into an agreement regarding technical support for a software application that we're selling. Basically, I'm interested in the typical turn-around time (i.e. time to respond, time to resolution) based on the severity of the issue. And also, I'm interested in the financial structure of such agreements: i.e. charge/incident, bundle with unlimited incidents/customer etc. Any information or suggestions of where to find such information (even examples of other software vendors websites) would be greatly appreciated!

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• What good open source programs exist for fuzzing popular image file types?

  - by JohnnySoftware

  I am looking for a free, open source, portable fuzzing tool for popular image file types that is written in either Java, Python, or Jython. Ideally, it would accept specifications for the fuzzable fields using some kind of declarative constraints. Non-procedural grammar for specifying constraints are greatly preferred. Otherwise, might as well write them all in Python or whatever. Just specifying ranges of valid values or expressions for them. Ideally, it would support some kind of generative programming to export the fuzzer into various programming languages to suit cases where more customization was required. If it supported a direct-manipulation GUI for controlling parameter values and ranges, that would be nice too. The file formats that should be supported are: GIF JPEG PNG So basically, it should be sort of a toolkit consisting of ready-to-run utility, a framework or library, and be capable of generating the fuzzed files directly as well as from programs it generates. It needs to be simple so that test images can be created quickly. It should have a batch capability for creating a series of images. Creating just one at a time would be too painful. I do not want a hacking tool, just a QA tool. Basically, I just want to address concerns that it is taking too long to get commonplace image rendering/parsing libraries stable and trustworthy.

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• Google Apps bounces bulk emails

  - by znq

  I've an [email protected] email address which receives emails from clients and delivers it to various people within my company. However, since today I get the following bounce error message when sending an email to this address: Delivery to the following recipient failed permanently: [email protected] Technical details of permanent failure: Message rejected by Google Groups. Please visit http://mail.google.com/support/bin/answer.py?hl=en&answer=188131 to review our Bulk Email Senders Guidelines. The Bulk Senders Guidelines describe how to send out bulk emails. However, in my case I only receive one email and distribute it to a couple of people within my company. Same problem applies to the [email protected] email address which we use internally. Does anyone know how to resolve this issue? UPDATE: I just realized that emails coming from the outside and being sent to this address still work. It just seems to be emails coming from my domain. I found a solution and posted it below.

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• Audio input problem in Ubuntu 9.10

  - by Andrea Ambu

  My audio input is a mix of my mic output and my sound card output. I'd like it to be just my mic output. I was able to do so in Ubuntu 9.04 but the interface is 9.10 is totally changed and I tried every my creativity was able to think. It's really annoying when talking to other people over the internet because they keep hearing their voice back. I'm not sure I explained it in clear way so I'll give you an example: What I do: I put an mp3 on play or a video on youtube then open a recorder and start to talk on my mic. What happens: both my voice and audio from mp3/youtube get reordered, even if I put headphones volume to 0 (via hardware). What I'd like to happen: Only my voice should be recorded. I'm sure I'm missing some technical term, but that's the problem and I'd like to solve it in Ubuntu 9.10, any idea?

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• How best to integrate PPA into Debian?

  - by eicos

  I'm working with ZFS on Linux, on my Debian squeeze server. I've found a useful package in an Ubuntu PPA, apparently by one of the ZoL developers, and I would like to integrate it into my package system. However, I am really having a terrible time doing this. It seems like it would be possible if I upgraded my system to the testing branch, but I'd prefer not to do this for obvious reasons. So, what is the One True Way to do this? Or, what is a passable way to do this, i.e. one that does not involve an ice nine-like assimilation of my entire system to testing branch? Edit: Silly question. I clicked the little green "technical information about this package" on launchpad and all was revealed.

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