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  • Jquery Resize Line of text To Fit Div Width

    - by Douglas Cottrell
    I am using the following script to resize a one line string to fit properly in a div box. <script type="text/javascript"> $( '.test' ).css( 'font-size', 0 ).each(function ( i, box2 ) { var width = $( box2 ).width(), line = $( box2 ).wrapInner( '<span style="white-space:nowrap">' ).children()[ 0 ]; function changeFontSize( n ) { $( box2 ).css( 'font-size', function ( i, val ) { return parseInt( val, 10 ) + n; }); } while ( $( line ).width() < width ) { changeFontSize( 1 ); } changeFontSize( -1 ); $( box2 ).text( $( line ).text() ); }); </script> This script works perfect in FF, Chrome, and opera. However in IE if the user is in compatability mode it errors and locks up the browser. I do not know enough about the older browsers to know what I have added that is not compatible. Any help is greatly appreciated.

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  • Angular throws "Error: Invalid argument." in IE

    - by przno
    I have a directive which takes element's text and places wbr elements after every 10th character. I'm using it for example on table cells with long text (e.g. URLs), so it does not span over the table. Code of the directive: myApp.directive('myWbr', function ($interpolate) { return { restrict: 'A', link: function (scope, element, attrs) { // get the interpolated text of HTML element var expression = $interpolate(element.text()); // get new text, which has <wbr> element on every 10th position var addWbr = function (inputText) { var newText = ''; for (var i = 0; i < inputText.length; i++) { if ((i !== 0) && (i % 10 === 0)) newText += '<wbr>'; // no end tag newText += inputText[i]; } return newText; }; scope.$watch(function (scope) { // replace element's content with the new one, which contains <wbr>s element.html(addWbr(expression(scope))); }); } }; }); Works fine except in IE (I have tried IE8 and IE9), where it throws an error to the console: Error: Invalid argument. Here is jsFiddle, when clicking on the button you can see the error in console. So obvious question: why is the error there, what is the source of it, and why only in IE? (Bonus question: how can I make IE dev tools to tell me more about error, like the line from source code, because it took me some time to locate it, Error: Invalid argument. does not tell much about the origin.) P.S.: I know IE does not know the wbr at all, but that is not the issue. Edit: in my real application I have re-written the directive to not to look on element's text and modify that, but rather pass the input text via attribute, and works fine now in all browsers. But I'm still curious why the original solution was giving that error in IE, thus starting the bounty.

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  • How can i get the flash player working

    - by Selase
    Am only looking to play some flash content on my page. found this code on the web and just copied it into my codes and changed the file name. However the intellisense underlines part of the code in green and says "File 'swfobject.js' was not found" this is the code i copied below. <asp:Content ID="HeaderContent" runat="server" ContentPlaceHolderID="HeadContent"> <script type='text/javascript' src='swfobject.js'></script> <script type='text/javascript'> var s1 = new SWFObject('cmsflash.swf','player', '400', '300', '9'); s1.addParam('allowfullscreen', 'false'); s1.addParam('allowscriptaccess', 'always'); s1.addParam('flashvars', 'file=video.flv'); s1.write('preview'); </script> <style type="text/css"> and it underlines only (swfobject.js) saying file not found. the file i wish to display is named cmsflash and is in the root directory probably ~/cmsflash.swf where and what could be going wrong? the block where the flash should display is declared as follows <table class="style2" style="height: 309px; width: 76%"> <tr> <td> <p id='preview'>The player will show in this paragraph</p> </td> </tr> </table> <span class="style6"> <br /> Please Help

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  • Dealing with large number of text strings

    - by Fadrian
    My project when it is running, will collect a large number of string text block (about 20K and largest I have seen is about 200K of them) in short span of time and store them in a relational database. Each of the string text is relatively small and the average would be about 15 short lines (about 300 characters). The current implementation is in C# (VS2008), .NET 3.5 and backend DBMS is Ms. SQL Server 2005 Performance and storage are both important concern of the project, but the priority will be performance first, then storage. I am looking for answers to these: Should I compress the text before storing them in DB? or let SQL Server worry about compacting the storage? Do you know what will be the best compression algorithm/library to use for this context that gives me the best performance? Currently I just use the standard GZip in .NET framework Do you know any best practices to deal with this? I welcome outside the box suggestions as long as it is implementable in .NET framework? (it is a big project and this requirements is only a small part of it) EDITED: I will keep adding to this to clarify points raised I don't need text indexing or searching on these text. I just need to be able to retrieve them in later stage for display as a text block using its primary key. I have a working solution implemented as above and SQL Server has no issue at all handling it. This program will run quite often and need to work with large data context so you can imagine the size will grow very rapidly hence every optimization I can do will help.

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  • HTML prevent line break (between two table tags)

    - by arik-so
    Hello, I have following code: <table> <tr> <td>Table 1</td> </tr> </table> <table> <tr> <td>Table 2</td> </tr> </table> Very unfortunately, a line break is inserted between these two tables. I have tried putting them both in a single span and setting the whitespace to nowrap, but at no avail. Please, could you tell me how I can simply put these elements in a single row, without setting the float attribute in CSS and without surrounding each table with a <td> {table} </td> and then putting this in a table row. Thanks a lot in advance. I have asked Google, but it just wouldn't say anything ^^ StackOverflow remained silent so far, too

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  • XSLT apply attribute depending on position

    - by Burt
    I am using XSLT for a website based on the 960 grid css framework. I have columns of divs that span across the page if it is the first div in a row it should have a class first applied, if it is the middle one then no class and if it is the 3rd in the row it should have the class last applied. I am really scratching my head as the best way to go about this any help is appreciated. Below is the structure I want to end up with, the numbers inside the divs represent the position. <div class="container_12"> <div id="main-content" class="alpha grid_12" style="margin-bottom: 20px;"> <div class="grid_4 alpha"> 1 </div> <div class="grid_4 "> 2 </div> <div class="grid_4 omega"> 3 </div> <div class="grid_4 alpha"> 4 </div> </div> </div>

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  • Get element id on hover (or mouseover)

    - by Peter C
    Still getting to grips with jQuery and I am pleased to have got as far as I have, especially help from the posts in this forum. However, now got to a working function that does what I want, that is to create a radio group that looks like a button. It pulls data via json and loops through creating the radio buttons. I want to get the id of the radio buttons generated so that I can then parse through to the next step of the app but I can't get it to work. function FillDiv(groups, side) { var cnt = 1; var newClass = ''; var newType = ''; if (side == '#ck-button-left') { newClass = 'leftClass'; newType = 'radio' } else { newClass = 'rightClass'; newType = 'checkbox' } $.each(groups, function (index, groups) { $(side) .append( $(document.createElement('label')).attr({ id: cnt + 'lbl' }) ); $('#' + cnt + 'lbl') .append( $(document.createElement('input')).attr({ id: groups.GroupCode, type: newType, name: 'testGroup', class: newClass }) ); $('#' + groups.GroupCode).after ( $(document.createElement('span')).text(groups.GroupName).attr('class', 'leftSpan') ); $('#' + cnt + 'lbl').after($(document.createElement('br'))); cnt = cnt + 1; }); } Looking through various searched, it should work with something like... $('#leftSpan').mouseover(function () { $('#lblOutput').html(this.id); }); or, as I suspect, it is something to do with the nesting of the label/input that I need to reference the parent or child. Any pointers would be appreciated.

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  • [Zend Framework] Forms and success output

    - by rasouza
    Well, It's a beginer's question but I really don't know what is the best way. I have a basic CRUD (Create, Retrieve, Update and Delete) in my project and I'd like to output some message if succeded or not in a div inside the same page. So, basically, I have a form which action is setted to the same page and I have a div #statusDiv below this same form which I'd like to output something like Register included with success. What is the best way for doing this? Set a flag in the controller $this->view->flagStatus = 'message' then call it in the view? Just to make it more clear. It's my code: //IndexController.php indexAction() ... //Check if there's submitted data if ($this->getRequest()->isPost()) { ... $registries->insert($data); $this->view->flagStatus = 'message'; $this->_redirect('/'); } Then my view: .... <?php if ($this->flagStatus) { ?> <div id="divStatus" class="success span-5" style="display: none;"> <?php echo $this->flagStatus; ?> </div> <?php } ?> ....

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  • Optimal (Time paradigm) solution to check variable within boundary

    - by kumar_m_kiran
    Hi All, Sorry if the question is very naive. I will have to check the below condition in my code 0 < x < y i.e code similar to if(x > 0 && x < y) The basic problem at system level is - currently, for every call (Telecom domain terminology), my existing code is hit (many times). So performance is very very critical, Now, I need to add a check for boundary checking (at many location - but different boundary comparison at each location). At very normal level of coding, the above comparison would look very naive without any issue. However, when added over my statistics module (which is dipped many times), performance will go down. So I would like to know the best possible way to handle the above scenario (kind of optimal way for limits checking technique). Like for example, if bit comparison works better than normal comparison or can both the comparison be evaluation in shorter time span? Other Info x is unsigned integer (which must be checked to be greater than 0 and less than y). y is unsigned integer. y is a non-const and varies for every comparison. Here time is the constraint compared to space. Language - C++. Now, later if I need to change the attribute of y to a float/double, would there be another way to optimize the check (i.e will the suggested optimal technique for integer become non-optimal solution when y is changed to float/double). Thanks in advance for any input. PS : OS used is SUSE 10 64 bit x64_64, AIX 5.3 64 bit, HP UX 11.1 A 64.

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  • Should Service Depend on Many Repositories, or Break Them Up?

    - by Josh Pollard
    I'm using a repository pattern for my data access. So I basically have a repository per table/class. My UI currently uses service classes to actually get things done, and these service classes wrap, and therefore depend on repositories. In many cases my services are only dependent upon one or two repositories, so things aren't too crazy. Unfortunately, one of my forms in the UI expects the user to enter data that will span five different tables. For this form I made a single service class that depends upon five repositories. Then the methods within the service for saving and loading the data call the appropriate methods on all of the corresponding repositories. As you can imagine, the save and load methods in this service are really big. Also, unit testing this service is getting really difficult because I have to setup so many fake repositories. Would it have been a better choice to break this single service apart into a few smaller services? It would put more code at the UI layer, but would make the services smaller and more testable.

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  • Find existence of number in a sorted list in constant time? (Interview question)

    - by Rich
    I'm studying for upcoming interviews and have encountered this question several times (written verbatim) Find or determine non existence of a number in a sorted list of N numbers where the numbers range over M, M N and N large enough to span multiple disks. Algorithm to beat O(log n); bonus points for constant time algorithm. First of all, I'm not sure if this is a question with a real solution. My colleagues and I have mused over this problem for weeks and it seems ill formed (of course, just because we can't think of a solution doesn't mean there isn't one). A few questions I would have asked the interviewer are: Are there repeats in the sorted list? What's the relationship to the number of disks and N? One approach I considered was to binary search the min/max of each disk to determine the disk that should hold that number, if it exists, then binary search on the disk itself. Of course this is only an order of magnitude speedup if the number of disks is large and you also have a sorted list of disks. I think this would yield some sort of O(log log n) time. As for the M N hint, perhaps if you know how many numbers are on a disk and what the range is, you could use the pigeonhole principle to rule out some cases some of the time, but I can't figure out an order of magnitude improvement. Also, "bonus points for constant time algorithm" makes me a bit suspicious. Any thoughts, solutions, or relevant history of this problem?

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  • how to filter selected objects then hide objects not selected.

    - by ussteele
    following up from yesterday... This portion of the code does work. $(document).ready(function(){ $('#listMenu a').click(function (selected) { var getPage = $(this).attr('id'); var getName = $(this).attr('name'); //console.log(getPage); //console.log(getName); $(function() { $("#" + getName ).show(); var getColor = $('#' + getName ).css('background-color'); $('#header' ).css('background', getColor); $('#slideshow' ).css('background', getColor); $('span').css('background', getColor); $('#menuContainer').css('background', getColor); }); $('li.listMenu ul').hide(); }); }); I am able to get what I wanted selected; based on vars getPage and getName, now I need to hide what is not selected. I have tried this: $(function() { var notSelected = $('div').filter(selected).attr('id', 'name'); $(this).hide(); console.log(notSelected); }); placed just above: $('li.listMenu ul').hide(); but it's not correct, remember I am really a newbie. what I see on screen is the new selected items on top of what should be hidden. again any help is appreciated. -sjs

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  • Blank Screen After Login on Windows 7

    - by Leigh Riffel
    When unlocking a Windows 7 computer the screen briefly (less than a second) goes blank before showing the screen. Abound once a month (but sometimes within a few days) when I unlock my computer the screen doesn't come back from this brief blackout and stays black. Sometimes after five minutes or so the display will come back. Other times it has been blank for over 20 minutes, so I give up and restart the computer. It seems to happen more often when the computer has been locked for a longer period of time - I lock my computer several times a day, but the problem most happens when I come in at the start of the day. I have updated my video card and monitor drivers. I have two monitors driven by the same graphics card. The computer is a Dell Optiplex 740. When the problem occurs both monitors have a green light on to indicate that they are receiving signal. I've tried unplugging the monitors from the video card and turning the monitors on and off. The screen saver is set to one that is not blank screen. The Windows power settings are set to never turn off the display. When the problem occurs there is no significant disk activity occurring. When the problem occurs I can connect over the network to the hard drive on my computer. When the problem occurs I can't connect over the network with a VNC connection. The VNC client doesn't give an error, but also won't show the screen. The task actually seems to hang as I can see the task, but there is no window for it. This problem occurred when I was running a pre-release version of Windows 7. The hard drive was formatted for release version and the problem still occurs. I've been stopping some of my always running programs to see if one of them may be the culprit, but given the span between failures that will take some time to find the problem if it will even help at all. Some programs I have always running include IE, Firefox, Outlook, Evernote, Kana Reminder, Ditto, Macro Express, Timesnapper, and DisplayFusion. Any ideas appreciated.

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  • PSTN Trunk TDM400P Install on Asterisk / Trixbox

    - by Jona
    Hey All, I'm trying to get a TDM400P card with FXO module to connect to our PSTN line. The card is correctly detected by Linux: [trixbox1.localdomain asterisk]# lspci 00:09.0 Communication controller: Tiger Jet Network Inc. Tiger3XX Modem/ISDN interface And asterisk can see the channel: > trixbox1*CLI> dahdi show channel 1 > Channel: 1LI> File Descriptor: 14 > Span: 11*CLI> Extension: I> Dialing: > noI> Context: from-pstn Caller ID: I> > Calling TON: 0 Caller ID name: > Mailbox: none Destroy: 0LI> InAlarm: > 1LI> Signalling Type: FXS Kewlstart > Radio: 0*CLI> Owner: <None> Real: > <None>> Callwait: <None> Threeway: > <None> Confno: -1LI> Propagated > Conference: -1 Real in conference: 0 > DSP: no1*CLI> Busy Detection: no TDD: > no1*CLI> Relax DTMF: no > Dialing/CallwaitCAS: 0/0 Default law: > ulaw Fax Handled: no Pulse phone: no > DND: no1*CLI> Echo Cancellation: > trixbox1128 taps trixbox1(unless TDM > bridged) currently OFF Actual > Confinfo: Num/0, Mode/0x0000 Actual > Confmute: No > Hookstate (FXS only): Onhook I have configured a "ZAP Trunk (DAHDI compatibility Mode)" with the ZAP identifier 1 and an outbound route, but when ever I try to make an external call via it I get the "All Circuits are busy now, please try your call again later message". The FXO module is directly connected to our phone line from BT via a BT-RJ11 cable. I'm guessing I've missed a configuration step somewhere but no idea where, any help greatly appreciated.

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  • System Requirements of a write-heavy applications serving hundreds of requests per second

    - by Rolando Cruz
    NOTE: I am a self-taught PHP developer who has little to none experience managing web and database servers. I am about to write a web-based attendance system for a very large userbase. I expect around 1000 to 1500 users logged-in at the same time making at least 1 request every 10 seconds or so for a span of 30 minutes a day, 3 times a week. So it's more or less 100 requests per second, or at the very worst 1000 requests in a second (average of 16 concurrent requests? But it could be higher given the short timeframe that users will make these requests. crosses fingers to avoid 100 concurrent requests). I expect two types of transactions, a local (not referring to a local network) and a foreign transaction. local transactions basically download userdata in their locality and cache it for 1 - 2 weeks. Attendance equests will probably be two numeric strings only: userid and eventid. foreign transactions are for attendance of those do not belong in the current locality. This will pass in the following data instead: (numeric) locality_id, (string) full_name. Both requests are done in Ajax so no HTML data included, only JSON. Both type of requests expect at the very least a single numeric response from the server. I think there will be a 50-50 split on the frequency of local and foreign transactions, but there's only a few bytes of difference anyways in the sizes of these transactions. As of this moment the userid may only reach 6 digits and eventid are 4 to 5-digit integers too. I expect my users table to have at least 400k rows, and the event table to have as many as 10k rows, a locality table with at least 1500 rows, and my main attendance table to increase by 400k rows (based on the number of users in the users table) a day for 3 days a week (1.2M rows a week). For me, this sounds big. But is this really that big? Or can this be handled by a single server (not sure about the server specs yet since I'll probably avail of a VPS from ServInt or others)? I tried to read on multiple server setups Heatbeat, DRBD, master-slave setups. But I wonder if they're really necessary. the users table will add around 500 1k rows a week. If this can't be handled by a single server, then if I am to choose a MySQL replication topology, what would be the best setup for this case? Sorry, if I sound vague or the question is too wide. I just don't know what to ask or what do you want to know at this point.

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  • How to get wireless working (properly) with Sitecom Wireless USB micro adapter 300N on Windows 7?

    - by Timo
    The question says it all, but more detail follows ;) I've got a new computer that runs Windows 7 64-bits (Home Edition) and I'd like to connect it to my wireless home network (Sitecom wireless gigabit router 300N wl-352 v1 002) with a Sitecom wireless USB micro adaptapter 300 wl-352 V2 001. After installing the router (i.e. connected to the modem and power) and ensuring that wireless is indeed enabled, I've installed the driver of the USB adapter on the new computer described above. After the installation (drivers and utility on CD) completes successfull I rebooted my computer and inserted the USB adapter. After discovering the right network and connecting to it using the network key, a connection is succesfully made. (Using the Sitecom 300N USB Wireless LAN utility). In the LAN utility I can see that the signal strength is approximately 50% and connection quality is approximately 80%. Judging from these numbers I assumed that all was fine and started to use the connection (reading news on nu.nl, a dutch news site), but noticed that the connection was lost several times in a very short time span, but each time the connections was resumed, resulting in the 50/80 percent numbers described above. However, the website was not loaded completely and often a timeout would be reported. When inspecting the drivers through Device Management (Windows' Apparaatbeheer in dutch) there were no errors/warnings; everything seemed to be in order. In an attempt to solve this, I downloaded the latest drivers for the USB adapter, but the problems remained. Finally I tried to connect the computer with a Siemens Gigaset USB Adapter 108. This process was a troublesome since I had to download a driver (from the site above) and tell Windows (7) to use the Windows Vista driver when installing the new hardware, since there is (was) no Windows 7 driver available. This resulted in a usable connection, although not very stable when reconfiguring the router. Which took the form of selecting a different wireless channel on the router, even using the Sitecom utility mentioned above to check if there were other networks communicating on that channel (and thus picking a channel that was not used by other networks). Again no result when changing back to the Sitecom USB adapter. Note that this means (I think) that I could use the internet connection with the Siemens adapter, meaning the problem was not in the router. So: How to get wireless working (properly) with Sitecom Wireless USB micro adapter 300N on Windows 7? PS Sorry, but should be able to post one link, while I had links in place for the USB adapter, router and the siemens adapter in place as well, but I'm not (yet) allowed to post these... (The site says I can post one link, but only when no links are present will it allow me to post the question...)

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  • Drupal views pane content not visible

    - by jwandborg
    I have a pane on my front page with one content pane and two views panes. I can't see the content of the third view ($pane->pid = "new-3" / comment: # Senaste bilder). Here's my panel <?php $page = new stdClass; $page->disabled = FALSE; /* Edit this to true to make a default page disabled initially */ $page->api_version = 1; $page->name = 'frontpage'; $page->task = 'page'; $page->admin_title = 'Startsida'; $page->admin_description = ''; $page->path = 'hem'; $page->access = array(); $page->menu = array(); $page->arguments = array(); $page->conf = array(); $page->default_handlers = array(); $handler = new stdClass; $handler->disabled = FALSE; /* Edit this to true to make a default handler disabled initially */ $handler->api_version = 1; $handler->name = 'page_frontpage_panel_context'; $handler->task = 'page'; $handler->subtask = 'frontpage'; $handler->handler = 'panel_context'; $handler->weight = 0; $handler->conf = array( 'title' => 'Panel', 'no_blocks' => FALSE, 'css_id' => '', 'css' => '', 'contexts' => array(), 'relationships' => array(), ); $display = new panels_display; $display->layout = 'onecol'; $display->layout_settings = array(); $display->panel_settings = array(); $display->cache = array(); $display->title = ''; $display->content = array(); $display->panels = array(); # Bild $pane = new stdClass; $pane->pid = 'new-1'; $pane->panel = 'middle'; $pane->type = 'custom'; $pane->subtype = 'custom'; $pane->shown = TRUE; $pane->access = array(); $pane->configuration = array( 'admin_title' => '', 'title' => '', 'body' => '<img src="/sites/all/themes/zen/ils-2010/img/graphics-start-text-v3.png" alt="Hej! Vi vet att du och dina klasskompisar har mycket att tänka på under er sista termin i gymnasiet. Därför har vi samlat några saker som vi tror kommer göra er studenttid lite roligare och lite enklare. Välkommen!" />', 'format' => '2', 'substitute' => TRUE, ); $pane->cache = array(); $pane->style = array(); $pane->css = array(); $pane->extras = array(); $pane->position = 0; $display->content['new-1'] = $pane; $display->panels['middle'][0] = 'new-1'; # Topplista $pane = new stdClass; $pane->pid = 'new-2'; $pane->panel = 'middle'; $pane->type = 'views_panes'; $pane->subtype = 'topplista_terms-panel_pane_1'; $pane->shown = TRUE; $pane->access = array(); $pane->configuration = array( 'link_to_view' => 1, 'more_link' => 0, 'use_pager' => 0, 'pager_id' => '', 'items_per_page' => '10', 'offset' => '0', 'path' => 'flaktavling/topplista/klasser', 'override_title' => 0, 'override_title_text' => '', ); $pane->cache = array(); $pane->style = array(); $pane->css = array(); $pane->extras = array(); $pane->position = 1; $display->content['new-2'] = $pane; $display->panels['middle'][1] = 'new-2'; # Senaste bilder $pane = new stdClass; $pane->pid = 'new-3'; $pane->panel = 'middle'; $pane->type = 'views_panes'; $pane->subtype = 'senaste_bilderna-panel_pane_1'; $pane->shown = TRUE; $pane->access = array(); $pane->configuration = array( 'link_to_view' => 0, 'more_link' => 0, 'use_pager' => 0, 'pager_id' => '', 'items_per_page' => '2', 'offset' => '0', 'path' => 'galleri/senaste-bilder', 'override_title' => 0, 'override_title_text' => '', ); $pane->cache = array(); $pane->style = array(); $pane->css = array( 'css_id' => 'pane-senaste-bilderna', 'css_class' => '', ); $pane->extras = array(); $pane->position = 2; $display->content['new-3'] = $pane; $display->panels['middle'][2] = 'new-3'; $display->hide_title = PANELS_TITLE_FIXED; $display->title_pane = 'new-1'; $handler->conf['display'] = $display; $page->default_handlers[$handler->name] = $handler; Here´s the view senaste_bilderna <?php $view = new view; $view->name = 'senaste_bilderna'; $view->description = ''; $view->tag = ''; $view->view_php = ''; $view->base_table = 'node'; $view->is_cacheable = FALSE; $view->api_version = 2; $view->disabled = FALSE; /* Edit this to true to make a default view disabled initially */ $handler = $view->new_display('default', 'Förvalt', 'default'); $handler->override_option('fields', array( 'field_picture_fid' => array( 'id' => 'field_picture_fid', 'table' => 'node_data_field_picture', 'field' => 'field_picture_fid', ), )); $handler->override_option('sorts', array( 'created' => array( 'order' => 'DESC', 'granularity' => 'second', 'id' => 'created', 'table' => 'node', 'field' => 'created', 'relationship' => 'none', ), )); $handler->override_option('filters', array( 'type' => array( 'operator' => 'in', 'value' => array( 'ils_picture' => 'ils_picture', ), 'group' => '0', 'exposed' => FALSE, 'expose' => array( 'operator' => FALSE, 'label' => '', ), 'id' => 'type', 'table' => 'node', 'field' => 'type', 'override' => array( 'button' => 'Åsidosätt', ), 'relationship' => 'none', ), )); $handler->override_option('access', array( 'type' => 'none', )); $handler->override_option('cache', array( 'type' => 'none', )); $handler->override_option('title', 'Senaste bilderna från galleriet'); $handler->override_option('items_per_page', 2); $handler->override_option('row_options', array( 'inline' => array( 'field_picture_fid' => 'field_picture_fid', ), 'separator' => '', 'hide_empty' => 0, )); $handler = $view->new_display('panel_pane', 'Content pane', 'panel_pane_1'); $handler->override_option('pane_title', ''); $handler->override_option('pane_description', ''); $handler->override_option('pane_category', array( 'name' => 'View panes', 'weight' => 0, )); $handler->override_option('allow', array( 'use_pager' => FALSE, 'items_per_page' => FALSE, 'offset' => FALSE, 'link_to_view' => FALSE, 'more_link' => FALSE, 'path_override' => FALSE, 'title_override' => FALSE, 'exposed_form' => FALSE, )); $handler->override_option('argument_input', array()); $handler->override_option('link_to_view', 0); $handler->override_option('inherit_panels_path', 0); $handler = $view->new_display('page', 'Sida', 'page_1'); $handler->override_option('path', 'galleri/senaste-bilderna'); $handler->override_option('menu', array( 'type' => 'none', 'title' => '', 'description' => '', 'weight' => 0, 'name' => 'navigation', )); $handler->override_option('tab_options', array( 'type' => 'none', 'title' => '', 'description' => '', 'weight' => 0, )); I have edited one views template, here's the code in the file views-view-fields--senaste-bilderna.tpl.php <?php // $Id: views-view-fields.tpl.php,v 1.6 2008/09/24 22:48:21 merlinofchaos Exp $ /** * @file views-view-fields.tpl.php * Default simple view template to all the fields as a row. * * - $view: The view in use. * - $fields: an array of $field objects. Each one contains: * - $field->content: The output of the field. * - $field->raw: The raw data for the field, if it exists. This is NOT output safe. * - $field->class: The safe class id to use. * - $field->handler: The Views field handler object controlling this field. Do not use * var_export to dump this object, as it can't handle the recursion. * - $field->inline: Whether or not the field should be inline. * - $field->inline_html: either div or span based on the above flag. * - $field->separator: an optional separator that may appear before a field. * - $row: The raw result object from the query, with all data it fetched. * * @ingroup views_templates */ ?> <?php foreach ($fields as $id => $field): ?> <?php $result = db_query('SELECT * FROM {files} WHERE fid = ' . $row->node_data_field_picture_field_picture_fid ); ?> <?php $data = db_fetch_object( $result ); ?> <div id="senaste-bilderna-first"><img src="<?= imagecache_create_url('senaste_bilderna_thumbnail', $data->filepath) ?>" alt="" /></div> <?php /* if (!empty($field->separator)): <?php print $field->separator; <?php endif; <<?php print $field->inline_html; class="views-field-<?php print $field->class; "> <?php if ($field->label): <label class="views-label-<?php print $field->class; "> <?php print $field->label; : </label> <?php endif; <?php // $field->element_type is either SPAN or DIV depending upon whether or not // the field is a 'block' element type or 'inline' element type. <<?php print $field->element_type; class="field-content"><?php print $field->content; </<?php print $field->element_type; > </<?php print $field->inline_html;> <?php*/ endforeach; ?> This is the result <div class="panel-separator"> </div> <div class="panel-pane pane-views-panes pane-senaste-bilderna-panel-pane-1" id="pane-senaste-bilderna"> <h2 class="pane-title">Senaste bilderna från galleriet </h2> <div class="pane-content"> <div class="view view-senaste-bilderna view-id-senaste_bilderna view-display-id-panel_pane_1 view-dom-id-2"> <div class="view-content"> <div class="views-row views-row-1 views-row-odd views-row-first"> </div> <div class="views-row views-row-2 views-row-even views-row-last"> </div> </div> </div> </div> </div> My Drupal version is 6.16

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  • IIRF reverse proxy problem

    - by Sergei
    Hi everyone, We have a java application ( Atlassian Bamboo) running on port 8085 on Windows 2003. It is accessile as http: //bamboo:8085. I am trying to setup reverse proxy for IIS6 using IIRF so content is accessible via http: //bamboo. It seems that I set it ip correctly, and I can retrieve Status page. This is how my IIRF.ini looks like: RewriteLog c:\temp\iirf RewriteLogLevel 2 StatusUrl /iirfStatus RewriteCond %{HTTP_HOST} ^bambooi$ [I] #This setup works #ProxyPass ^/(.*)$ http://othersite/$1 #This does not ProxyPass ^/(.*)$ http://bamboo:8085/$1 However when I type in http: //bamboo in IE, I get 'page cannot be displayed ' message. FF does not return anything at all. I made Wireshark network dump, selected 'follow TCPstream' and it seems like correct page is being retrieved.Why cannot I see it then? I also noticed that I can retrieve http: //bamboo/favicon.ico so I must be very close to the solution.. This is the Wireshark output: GET / HTTP/1.1 Accept: image/gif, image/jpeg, image/pjpeg, image/pjpeg, application/x-shockwave-flash, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-ms-application, application/x-ms-xbap, application/vnd.ms-xpsdocument, application/xaml+xml, */* Accept-Language: en-gb User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) Accept-Encoding: gzip, deflate Host: bamboo Connection: Keep-Alive Cookie: JSESSIONID=wpsse0zyo4g5 HTTP/1.1 200 200 OK Date: Sat, 30 Jan 2010 09:19:46 GMT Server: Microsoft-IIS/6.0 Via: 1.1 DESTINATION_IP (IIRF 2.0) Content-Type: text/html; charset=utf-8 Transfer-Encoding: chunked <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"> <head> <title>Dashboard</title> <meta http-equiv="content-type" content="text/html; charset=UTF-8" /> <meta name="robots" content="all" /> <meta name="MSSmartTagsPreventParsing" content="true" /> <meta http-equiv="Pragma" content="no-cache" /> <meta http-equiv="Expires" content="-1" /> <link type="text/css" rel="stylesheet" href="/s/1206/1/_/scripts/yui-2.6.0/build/grids/grids.css" /> <!--<link type="text/css" rel="stylesheet" href="/s/1206/1/_/scripts/yui/build/reset-fonts-grids/reset-fonts-grids.css" />--> <link rel="stylesheet" href="/s/1206/1/_/styles/main.css" type="text/css" /> <link rel="stylesheet" href="/s/1206/1/_/styles/main2.css" type="text/css" /> <link rel="stylesheet" href="/s/1206/1/_/styles/global-static.css" type="text/css" /> <link rel="stylesheet" href="/s/1206/1/_/styles/widePlanList.css" type="text/css" /> <link rel="stylesheet" href="/s/1206/1/_/styles/forms.css" type="text/css" /> <link rel="stylesheet" href="/s/1206/1/_/styles/yui-support/yui-custom.css" type="text/css" /> <link rel="shortcut icon" href="/s/1206/1/_/images/icons/favicon.ico" type="image/x-icon"/> <link rel="icon" href="/s/1206/1/_/images/icons/favicon.png" type="image/png" /> <link rel="stylesheet" href="/s/1206/1/_/styles/bamboo-tabs.css" type="text/css" /> <!-- Core YUI--> <link rel="stylesheet" type="text/css" href="/s/1206/1/_/scripts/yui-2.6.0/build/tabview/assets/tabview-core.css"> <link rel="stylesheet" type="text/css" href="/s/1206/1/_/scripts/yui-2.6.0/build/tabview/assets/skins/sam/tabview-skin.css"> <script type="text/javascript" src="/s/1206/1/_/scripts/yui-2.6.0/build/yahoo/yahoo-min.js"></script> <script type="text/javascript" src="/s/1206/1/_/scripts/yui-2.6.0/build/event/event-min.js" ></script> <script type="text/javascript" src="/s/1206/1/_/scripts/yui-2.6.0/build/dom/dom-min.js" ></script> <!--<script type="text/javascript" src="/s/1206/1/_/scripts/yui-2.6.0/build/animation/animation.js" ></script>--> <!-- Container --> <script type="text/javascript" src="/s/1206/1/_/scripts/yui-2.6.0/build/container/container-min.js"></script> <script type="text/javascript" src="/s/1206/1/_/scripts/yui-2.6.0/build/connection/connection-min.js"></script> <link type="text/css" rel="stylesheet" href="/s/1206/1/_/scripts/yui-2.6.0/build/container/assets/container.css" /> <!-- Menu --> <script type="text/javascript" src="/s/1206/1/_/scripts/yui-2.6.0/build/menu/menu-min.js"></script> <link type="text/css" rel="stylesheet" href="/s/1206/1/_/scripts/yui-2.6.0/build/menu/assets/menu.css" /> <!-- Tab view --> <!-- JavaScript Dependencies for Tabview: --> <script type="text/javascript" src="/s/1206/1/_/scripts/yui-2.6.0/build/yahoo-dom-event/yahoo-dom-event.js"></script> <script type="text/javascript" src="/s/1206/1/_/scripts/yui-2.6.0/build/element/element-beta-min.js"></script> <!-- Needed for old versions of the YUI --> <link rel="stylesheet" href="/s/1206/1/_/styles/yui-support/tabview.css" type="text/css" /> <link rel="stylesheet" href="/s/1206/1/_/styles/yui-support/round_tabs.css" type="text/css" /> <script type="text/javascript" src="/s/1206/1/_/scripts/yui-2.6.0/build/tabview/tabview-min.js"></script> <script type="text/javascript" src="/s/1206/1/_/scripts/yui-2.6.0/build/json/json-min.js"></script> <script type="text/javascript" src="/s/1206/1/_/scripts/yui-ext/yui-ext-nogrid.js"></script> <script type="text/javascript" src="/s/1206/1/_/scripts/bamboo.js"></script> <script type="text/javascript"> YAHOO.namespace('bamboo'); YAHOO.bamboo.tooltips = new Object(); YAHOO.bamboo.contextPath = ''; YAHOO.ext.UpdateManager.defaults.loadScripts = true; YAHOO.ext.UpdateManager.defaults.indicatorText = '<div class="loading-indicator">Currently loading...</div>'; YAHOO.ext.UpdateManager.defaults.timeout = 60; addUniversalOnload(addConfirmationToLinks); </script> <link rel="alternate" type="application/rss+xml" title="Bamboo RSS feed" href="/rss/createAllBuildsRssFeed.action?feedType=rssAll" /> </head> <body> <ul id="top"> <li id="skipNav"> <a href="#menu">Skip to navigation</a> </li> <li> <a href="#content">Skip to content</a> </li> </ul> <div id="nonFooter"> <div id="hd"> <div id="header"> <div id="logo"> <a href="/start.action"><img src="/images/bamboo_header_logo.gif" alt="Atlassian Bamboo" height="36" width="118" /></a> </div> <ul id="userOptions"> <li id="loginLink"> <a id="login" href="/userlogin!default.action?os_destination=%2Fstart.action">Log in</a> </li> <li id="signupLink"> <a id="signup" href="/signupUser!default.action">Signup</a> </li> <li id="helpLink"> <a id="help" href="http://confluence.atlassian.com/display/BAMBOO">Help</a> </li> </ul> </div> <!-- END #header --> <div id="menu"> <ul> <li><a id="home" href="/start.action" title="Atlassian Bamboo" accesskey="H"> <u>H</u>ome</a></li> <li><a id="authors" href="/authors/gotoAuthorReport.action" accesskey="U">A<u>u</u>thors</a></li> <li><a id="reports" href="/reports/viewReport.action" accesskey="R"> <u>R</u>eports</a></li> </ul> </div> <!-- END #menu --> </div> <!-- END #hd --> <div id="bd"> <div id="content"> <h1>Header here</h1> <div class="topMarginned"> <div id='buildSummaryTabs' class='dashboardTab'> </div> <script type="text/javascript"> function initUI(){ var jtabs = new YAHOO.ext.TabPanel('buildSummaryTabs'); YAHOO.bamboo.tabPanel = jtabs; // Use setUrl for Ajax loading var tab3 = jtabs.addTab('allTab', "All Plans"); tab3.setUrl('/ajax/displayAllBuildSummaries.action', null, true); var tab4 = jtabs.addTab("currentTab", "Current Activity"); tab4.setUrl('/ajax/displayCurrentActivity.action', null, true); var handleTabChange = function(e, activePanel) { saveCookie('atlassian.bamboo.dashboard.tab.selected', activePanel.id, 365); }; jtabs.on('tabchange', handleTabChange); var selectedCookie = getCookieValue('atlassian.bamboo.dashboard.tab.selected'); if (jtabs.getTab(selectedCookie)) { jtabs.activate(selectedCookie); } else { jtabs.activate('allTab'); } } YAHOO.util.Event.onContentReady('buildSummaryTabs', initUI); </script> </div> <script type="text/javascript"> setTimeout( "window.location.reload()", 1800*1000 ); </script> <div class="clearer" ></div> </div> <!-- END #content --> </div> <!-- END #bd --> </div> <!-- END #nonFooter --> <div id="ft"> <div id="footer"> <p> Powered by <a href="http://www.atlassian.com/software/bamboo/">Atlassian Bamboo</a> version 2.2.1 build 1206 - <span title="15:59:44 17 Mar 2009">17 Mar 09</span> </p> <ul> <li class="first"> <a href="https://support.atlassian.com/secure/CreateIssue.jspa?pid=10060&issuetype=1">Report a problem</a> </li> <li> <a href="http://jira.atlassian.com/secure/CreateIssue.jspa?pid=11011&issuetype=4">Request a feature</a> </li> <li> <a href="http://forums.atlassian.com/forum.jspa?forumID=103">Contact Atlassian</a> </li> <li> <a href="/viewAdministrators.action">Contact Administrators</a> </li> </ul> </div> <!-- END #footer --> </div> <!-- END #ft -->

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  • How to get my list of rows from database to show while using Zend-Paginator

    - by Matto
    I'm fairly new to the world of Zend-Framework, and have taken over a site that is in zend-framework. There is a bug on one of the pages right now and I can not figure it out. I think it has something to do with Zend Paginator, but not sure. This is the code in the controller for the section I am having a problem with: $currentPage = $this->_getParam('page'); $numWebsitesFullOnline = $websites->getWebsitesFullOnline(); $select = $websites->select(); $select->setIntegrityCheck(false); $select->from(array('w' => 'websites'), array('id', 'online', 'kw_adjective', 'kw_name', 'kw_location', 'url', 'email', 'address', 'ftp_server', 'ftp_username', 'ftp_password', 'ftp_folder', 'phone_number', 'indexed', 'youtube_position', 'twitter_user', 'facebook_id', 'video_made', 'image1_id', 'image2_id', 'image3_id', 'bg_color', 'dark_color', 'light_color', 'links_color', 'text_color', 'google_account', 'ganalytics', 'gmaps_status', 'google_position', 'gmap_position', 'hp1', 'hp2', 'hp3', 'hp4', 'hp5', 'hp6', 'hp7', 'hp8', 'hp9', 'hp10', 'about1_id', 'about2_id', 'about3_id', 'tip1_id', 'tip2_id', 'tip3_id', 'contact_texts_id', 'quote_texts_id', 'demographics_id')) ->join(array('d' => 'demographics'), 'w.demographics_id = d.id', array('total_population')) ->order(array('total_population DESC', 'kw_location')); $paginator = new Zend_Paginator(new Zend_Paginator_Adapter_DbSelect($select)); $paginator->setItemCountPerPage(50); $paginator->setCurrentPageNumber($currentPage); $paginator->setPageRange(($paginator->getTotalItemCount() / 50) + 1); $this->view->paginator = $paginator; $numWebsitesOnline = $websites->getWebsitesOnline(); On the php page I have this code to call the websites that are in the database to a list: <p class="red"> Websites online: <?php echo $this->numOnline; ?> </p> <?php print_r(count($this->paginator)); ?> <?php if(count($this->paginator)): ?> <table class="table-list"> <?php foreach($this->paginator as $item): ?> <tr> <?php if($this->userIsAllowedAction('websites', 'reload')): ?> <td class="center noborder w30"> <img class="hidden" src="<?php echo $this->baseUrl() . '/images/loader.gif' ?>" alt="Loading..."/><a class="reload" title="refresh" href="<?php echo $this->baseUrl(); ?>/utils/ui/refresh-website.php" rel="<?php echo urlencode('http://' . $item['url'] . '/install.php'); ?>,<?php echo urlencode($item['ftp_server']); ?>,<?php echo $item['ftp_username']; ?>,<?php echo $item['ftp_password']; ?>,<?php echo $item['ftp_folder']; ?>,<?php echo $this->baseUrl(); ?>,<?php echo $item['id']; ?>"><img src="<?php echo $this->baseUrl(); ?>/images/icon-refresh.png" alt="Refresh"/></a> </td> <?php endif; ?> <td class="center noborder w30"> <?php if($this->userIsAllowedAction('websites', 'edit')): ?><a title="Edit" href="<?php echo $this->url(array('controller' => 'websites', 'action' => 'edit', 'id' => $item['id'])); ?>"><img src="<?php echo $this->baseUrl(); ?>/images/icon-edit.png" alt="Edit"/></a><?php endif; ?> </td> <td class="center noborder w30"> <?php if($this->userIsAllowedAction('websites', 'remove')): ?><a title="Remove" href="<?php echo $this->url(array('controller' => 'websites', 'action' => 'remove', 'id' => $item['id'])); ?>"><img src="<?php echo $this->baseUrl(); ?>/images/icon-delete.png" alt="Remove"/></a><?php endif; ?> </td> <td> <?php if($item['online']): ?> <span class="hidden"><?php echo trim($this->escape($item['kw_adjective'] . $item['kw_name'])); ?></span><a class="goto-website" href="http://<?php echo $item['url']; ?>" target="_blank"><?php echo $this->escape($item['kw_location']); ?></a> <?php else: ?> <?php echo $this->escape($item['kw_location']); ?> <?php endif; ?> </td> <td class="center population"> <?php if($item['total_population'] >= 0) echo $item['total_population']; ?> </td> <td class="center"> <?php if(!empty($item['url'])): ?><img src="<?php echo $this->baseUrl(); ?>/images/check_mark.png" alt="DONE"/><?php endif; ?> </td> <td class="center"> <?php if(!empty($item['email'])): ?><img src="<?php echo $this->baseUrl(); ?>/images/check_mark.png" alt="DONE"/><?php endif; ?> </td> <td class="center"> <?php if($item['demographics_id']): ?><img src="<?php echo $this->baseUrl(); ?>/images/check_mark.png" alt="DONE"/><?php endif; ?> </td> <td class="center"> <?php if($item['hp1'] && $item['hp2'] && $item['hp3'] && $item['hp4'] && $item['hp5'] && $item['hp6'] && $item['hp7'] && $item['hp8'] && $item['hp9'] && $item['hp10'] && $item['about1_id'] && $item['about2_id'] && $item['about3_id'] && $item['tip1_id'] && $item['tip2_id'] && $item['tip3_id'] && $item['contact_texts_id'] && $item['quote_texts_id']): ?><img src="<?php echo $this->baseUrl(); ?>/images/check_mark.png" alt="DONE"/><?php endif; ?> </td> <td class="center"> <?php if(file_exists($_SERVER['DOCUMENT_ROOT'] . $this->baseUrl() . Zend_Registry::get('assets_base_path') . '/' . $item['id'] . '/header.jpg')): ?><img src="<?php echo $this->baseUrl(); ?>/images/check_mark.png" alt="DONE"/><?php endif; ?> </td> <td class="center"> <?php if(($item['bg_color'] != '' && $item['bg_color'] != 'e6e6e6') || ($item['dark_color'] != '' && $item['dark_color'] != '003e75') || ($item['light_color'] != '' && $item['light_color'] != '3073ad') || ($item['links_color'] != '' && $item['links_color'] != '255593') || ($item['text_color'] != '' && $item['text_color'] != '4f4f4f')): ?> <img src="<?php echo $this->baseUrl(); ?>/images/check_mark.png" alt="DONE"/> <?php endif; ?> </td> <td class="center"> <?php if($item['image1_id'] && $item['image2_id'] && $item['image3_id']): ?><img src="<?php echo $this->baseUrl(); ?>/images/check_mark.png" alt="DONE"/><?php endif; ?> </td> <td class="center"> <?php if(!empty($item['twitter_user'])): ?><img src="<?php echo $this->baseUrl(); ?>/images/check_mark.png" alt="DONE"/><?php endif; ?> </td> <td class="center"> <?php if(!empty($item['facebook_id'])): ?><img src="<?php echo $this->baseUrl(); ?>/images/check_mark.png" alt="DONE"/><?php endif; ?> </td> <td class="center"> <?php if(!empty($item['phone_number'])): ?><img src="<?php echo $this->baseUrl(); ?>/images/check_mark.png" alt="DONE"/><?php endif; ?> </td> <td class="center"> <?php if($item['google_account']): ?><img src="<?php echo $this->baseUrl(); ?>/images/check_mark.png" alt="DONE"/><?php endif; ?> </td> <td class="center"> <?php if($item['video_made']): ?><img src="<?php echo $this->baseUrl(); ?>/images/check_mark.png" alt="DONE"/><?php endif; ?> </td> <td class="center"> <?php if($item['youtube_position']) { echo $item['youtube_position']; }; ?> </td> <td class="center"> <?php if(!empty($item['address'])): ?><img src="<?php echo $this->baseUrl(); ?>/images/check_mark.png" alt="DONE"/><?php endif; ?> </td> <td class="center"> <?php if($item['gmaps_status'] == 1): ?><img src="<?php echo $this->baseUrl(); ?>/images/icon-gmapspending.png" alt="Pending"/><?php elseif($item['gmaps_status'] == 2): ?><img src="<?php echo $this->baseUrl(); ?>/images/check_mark.png" alt="DONE"/><?php endif; ?> </td> <td class="center"> <?php if(!empty($item['ganalytics'])): ?><img src="<?php echo $this->baseUrl(); ?>/images/check_mark.png" alt="DONE"/><?php endif; ?> </td> <td class="center"> <?php if($item['online']): ?><img src="<?php echo $this->baseUrl(); ?>/images/check_mark_red.png" alt="Online!"/><?php endif; ?> </td> <td class="center"> <?php if($item['indexed']): ?><img src="<?php echo $this->baseUrl(); ?>/images/check_mark_red.png" alt="Online!"/><?php endif; ?> </td> <td class="center"> <?php if($item['gmap_position']) { echo $item['gmap_position']; }; ?> </td> <td class="center"> <?php if($item['google_position']) { echo $item['google_position']; }; ?> </td> </tr> <?php endforeach; ?> </table> <?php endif; ?> The print_r(count($this-paginator)); line is returning "0", and the $this-numOnline; line is returning 1. So it sees that there is one row in the websites table of the database, but it is not returning anything to page and listing out the rows in the websites table. Not sure if this is the paginator that is causing this cause it is returning 0 or something else I don't know about.

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  • Passing variables to shopping cart with Javascript

    - by albatross
    This question is an extension of this one: http://stackoverflow.com/questions/2359238/calculate-order-price-by-date-selection-value I'm trying to make a conference registration page based off the previous page, which passes the variables(name, email, price) to my organization's outdated shopping cart using javascript. I'm also using Seminar Registration by CSSTricks (http://css-tricks.com/examples/SeminarRegTutorial/) Currently, my proceed to payment button produces an 'element is undefined' error on line 298(same thing on unresolved previous question, linked above^): switch (document.Information.amount.value) { Any help would be greatly appreciated. I'm at my wits end with this. Here is the page: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" /> <title>Seminar Registration Form with jQuery</title> <link rel="stylesheet" type="text/css" href="css/style.css" media="screen" /> <script src="js/jquery-1.2.6.js" type="text/javascript" charset="utf-8"></script> <script src="js/form-fun.jquery.js" type="text/javascript" charset="utf-8"></script> <!--[if IE]> <style type="text/css"> legend { position: relative; top: -30px; } fieldset { margin: 30px 10px 0 0; } </style> <script type="text/javascript"> $(function(){ $("#step_2 legend").css({ opacity: 0.5 }); $("#step_3 legend").css({ opacity: 0.5 }); }); </script> <![endif]--> </head> <body> <div id="page-wrap"> <h1>Conference <span>Registration</span></h1> <form action="#" method="post"> <fieldset id="step_1"> <legend>Step 1</legend> <label for="num_attendees"> How cool are you? </label> <select id="amount"> <option id="0" value="0">Please Choose</option> <option id="prof" value="90.00">Professional</option> <option id="grad" value="55.00">Graduate Student</option> </select> <br /> <div id="attendee_1_wrap" class="name_wrap push"> <h3>Who are you?</h3> <p> <label for="FirstName"> First Name: </label> <input type="text" id="FirstName" class="name_input"></input> </p> <p> <label for="LastName"> Last Name: </label> <input type="text" id="LastName" class="name_input"></input> </p> <p> <label for="OfficialTitle"> Official Title: </label> <input type="text" id="OfficialTitle" class="name_input"></input> </p> <h3>How do we find you?</h3> <label for="email">Email: </label> <input id="email" name="email" class="required email" /> </p> <p> <label for="Address">Street Address: </label><input name="Address" id="Address" type="text" size="20" maxlength="75" /> </p> <p> <label for="City">City: </label><input name="City" id="City" /> </p> <p> <label for="State">State: </label><select name="State" id="State"> <option selected value="IL">IL</option> <option value="AL">AL</option> <option value="AK">AK</option> <option value="AZ">AZ</option> <option value="AR">AR</option> <option value="CA">CA</option> <option value="CO">CO</option> <option value="CT">CT</option> <option value="DE">DE</option> <option value="DC">DC</option> <option value="FL">FL</option> <option value="GA">GA</option> <option value="HI">HI</option> <option value="ID">ID</option> <option value="IN">IN</option> <option value="IA">IA</option> <option value="KS">KS</option> <option value="KY">KY</option> <option value="LA">LA</option> <option value="ME">ME</option> <option value="MD">MD</option> <option value="MA">MA</option> <option value="MI">MI</option> <option value="MN">MN</option> <option value="MS">MS</option> <option value="MO">MO</option> <option value="MT">MT</option> <option value="NE">NE</option> <option value="NV">NV</option> <option value="NH">NH</option> <option value="NJ">NJ</option> <option value="NM">NM</option> <option value="NY">NY</option> <option value="NC">NC</option> <option value="ND">ND</option> <option value="OH">OH</option> <option value="OK">OK</option> <option value="OR">OR</option> <option value="PA">PA</option> <option value="RI">RI</option> <option value="SC">SC</option> <option value="SD">SD</option> <option value="TN">TN</option> <option value="TX">TX</option> <option value="UT">UT</option> <option value="VT">VT</option> <option value="VA">VA</option> <option value="WA">WA</option> <option value="WV">WV</option> <option value="WI">WI</option> <option value="WY">WY</option> </select> </p> <p> <label for="Zip">Zip Code: </label><input name="Zip" id="Zip" type="text" value="" size="5" maxlength="10" /> </p> <p> <label for="Phone">Telephone: </label><input name="Phone" id="Phone" type="text" value="" size="10" maxlength="13" /> </p> </div> </fieldset> <fieldset id="step_2"> <legend>Step 2</legend> <p> Do you work in Higher Education? </p> <input type="radio" id="company_name_toggle_on" name="company_name_toggle_group"></input> <label for="company_name_toggle_on">Yes</label> &emsp; <input type="radio" id="company_name_toggle_off" name="company_name_toggle_group"></input> <label for="company_name_toggle_off">No</label> <div id="company_name_wrap"> <label for="company_name"> Which School? </label> <input type="text" id="company_name"></input> </div> <div class="push"> <p> Will anyone in your group require special accommodations? </p> <input type="radio" id="special_accommodations_toggle_on" name="special_accommodations_toggle"></input> <label for="special_accommodations_toggle_on">Yes</label> &emsp; <input type="radio" id="special_accommodations_toggle_off" name="special_accommodations_toggle"></input> <label for="special_accommodations_toggle_off">No</label> </div> <div id="special_accommodations_wrap"> <label for="special_accomodations_text"> Please explain below: </label> <textarea rows="10" cols="10" id="special_accomodations_text"></textarea> </div> </fieldset> <fieldset id="step_3"> <legend>Step 3</legend> <label for="rock"> Are you ready to rock? </label> <input type="checkbox" id="rock"></input> <p> <INPUT onclick="javascript:PaymentButtonClick()" type=button value="Proceed to payment" name=PaymentButton> <img src="images/visa1.gif" /> <img src="images/mastercard1.gif" /> </p> </fieldset> </form> </div> <FORM name="emailForm" action="mailform.asp" method=post"> <INPUT type="hidden" value="Conference Registration" name="mf_subject"> <INPUT type="hidden" value="Yes" name="mf_email_results"> <INPUT type="hidden" title="" style="BACKGROUND-COLOR: #ffffa0" size="20" name="num_attendees"> <INPUT type="hidden" title="" style="BACKGROUND-COLOR: #ffffa0" size="17" name="FirstName"> <INPUT type="hidden" title="" style="BACKGROUND-COLOR: #ffffa0" size="22" name="LastName"> <INPUT type="hidden" title="" style="BACKGROUND-COLOR: #ffffff" size="64" name="OfficialTitle"> <INPUT type="hidden" title="" style="BACKGROUND-COLOR: #ffffff" size="40" name="email"> <INPUT type="hidden" title="" style="BACKGROUND-COLOR: #ffffff" size="48" name="Address"> <INPUT type="hidden" title="" style="BACKGROUND-COLOR: #ffffa0" size="17" name="City"> <INPUT type="hidden" title="" style="BACKGROUND-COLOR: #ffffa0" size="17" name="State"> <INPUT type="hidden" title="" style="BACKGROUND-COLOR: #ffffa0" size="17" name="Zip"> <INPUT type="hidden" title="" style="BACKGROUND-COLOR: #ffffa0" size="17" name="Phone"> <INPUT type="hidden" title="" style="BACKGROUND-COLOR: #ffffa0" size="17" name="company_name"> <INPUT type="hidden" title="" style="BACKGROUND-COLOR: #ffffff" size="20" name="special_accomodations_text"> <INPUT type="hidden" value="[email protected]" name="mf_from"> <INPUT type="hidden" value="[email protected]" name="mf_to"> </FORM> <FORM name="addform" action="https://webcluster.niu.edu/CreditCard/servlet/Shopping_Cart_Add_Item_Servlet" method="post"> <INPUT type="hidden" value="orient" name="Dept_ID"> <INPUT type="hidden" value="Orientation" name="Product_Name"> <INPUT type="hidden" value="z000000" name="Product_Code"> <INPUT type="hidden" value="" name="amount"> <INPUT type="hidden" value="/orientation/index.shtml" name="return_link"> <INPUT type="hidden" value="http://www.niu.edu" name="return_server"> <INPUT type="hidden" value="1" name="quantity"> <INPUT type="hidden" value="0" name="tax"> <INPUT type="hidden" value="0" name="ship"> <INPUT type="hidden" value="DQ83225" name="sale_id"> <INPUT type="hidden" value="XXXXXX" name="sale_acct"> </FORM> <SCRIPT language="Javascript"> function PaymentButtonClick() { switch (document.Information.amount.value) { case 'prof': document.Information.amount.value = 90.00; break; case 'grad': document.Information.amount.value = 55.00; break; } document.addform.Product_Name.value = document.Information.FirstName.value + ","+ document.Information.LastName.value+","+ document.Information.OfficialTitle.value+","+ document.Information.email.name+","+","+ document.Information.Address.value+ "," + document.Information.City.value+ "," + document.Information.State.value+ "," + document.Information.Zip.value+ "," + document.Information.Phone.value+ "," + document.Information.company_name.value+ "," + document.Information.special_accomodations_text.value; document.addform.Product_Code.value = document.Information.LastName.value; if ((document.Information.UCheck.checked==true) && (document.Information.altDate1.value != "") && (document.Information.altDate1.value != "x")) { if (document.Information.StudentLastName.value != "" || document.Information.StudentFirstName.value != "" || document.Information.StudentID.value != "" ) { document.addform.submit(); } else { alert("Please enter missing information"); } } } </SCRIPT> </body> </html>

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  • Top 20 Daily Deal Sites In India

    - by Damodhar
    If you have never heard of Groupon recently, you probably are not working in the tech industry because it is all over the blogosphere. After all, growing from zero to US$1.35 billion valuation in 18 months is pretty AMAZING. Inspired by this, the following bunch of Groupon clone’s are already rising in India. Definitely this business model is emerging and changes the way online shopping happens in India. SnapDeal SnapDeal features a Best deals Coupons at an unbeatable price on the best stuff to do, see, eat, and buy in our city. It provides vouchers and discounts in all the major cities like Delhi, Mumbai, Chennai and Bangalore. KhojGuru Exclusive Discount coupons from hundreds of brands and retailers. These discounts can be easily downloaded as an SMS on to the mobile phone or their print out can be taken. MyDala A platform which gets us great deals in our city.Leveraging the “power of group buying”. Group buying happens when like minded people come together to get deals that we can never get on our own as individuals. SoSasta Great place which would not only tell us about the hidden treasures of our city — but also made them affordable to us at the end of the month. DealsAndYou Deals and You is a group buying portal that features a daily deal on the best stuff in some of India’s leading cities. AajKaCatch Its concept is to provide you the most unique, useful and qualitative product at a very low price. So you can now shop without the hassles of clustered products. BindassBargain Bindaas Bargain offers a new deal every day! Great stuff ranging from cool gadgets, home theatres, luxury watches, smash games. MasthiDeals It get you a great deal on a great stuff to do, eat, buy or see in your city. They have a team of about 25 wonderful people working in Chennai office working side by side with folks in MasthiDeal’s other cities. Koovs Founded by a team of IIT alumni who have brought in their expertise from the internet industry. Koovs is a Bangalore based start up and one point solution for all your desires. Taggle It brings you a variety of offers from some of the most respected brands in the country.This website uses collective buying to create a win-win for local businesses and their customers. BuzzInTown Buzzintown.com is a portal owned by Wortal Inc. There are a US headquartered company, with a presence pan-India through their India subsidiary, managed by a vastly experienced set of global leaders from the media, entertainment and technology industries. BuyThePrice It lines up the best win – win deals for both consumers and vendors and also ensures that each of the orders are dispatched in the shortest time possible. 24HoursLoot 24hoursLoot is an online store for selling a new t-shirt (sometime other products) everyday at deep discounted price in limited quantity/stock. DealMagic Customers get exposure to the best their city has to offer, at unbeatable prices (50-90% off).  We never feature more than one business on our website on any given day, so we have to be very very selective on who gets featured. Dealivore ICUMI Technologies Pvt Ltd is the company operating the Dealivore service. Founded in December 2009, ICUMI is privately owned and funded. LootMore An online store that exclusively focuses on selling cool quality stuff at cheap prices. Here you’ll always find the latest and greatest brands at prices you can afford. Foodome The deals features the best coupons at an unbeatable price on restaurants, fine dining on where to spend your birthday party.They provide coupon only in Chennai as of now. Top Online Shopping Sites- Nation Wide ebay.in eBay is The World’s Online Marketplace, enabling trade on a local, national and international basis. With a diverse and passionate community of individuals and small businesses, eBay offers an online platform where millions of items are traded each day. FutureBazzar Future Group, led by its founder and Group CEO, Mr. Kishore Biyani, is one of India’s leading business houses with multiple businesses spanning across the consumption space. TradeUs Launched in July 2009 and in a short span of time it has turned into one of India’s foremost shopping portals setting the Indian e-commerce abode aflame. BigShoeBazzar (BSB) is the largest online authorized shoe store in South Asia. Croma Promoted by Infiniti Retail Ltd, a 100% subsidiary of Tata Sons.One of the world’s leading retailers, ensuring that you buy nothing but the best. This article titled,Top 20 Daily Deal Sites In India, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • Gartner PCC Follow-up: Interview with Chaeny Emanavin, Usability Lead - Office of Information Develo

    - by [email protected]
    Last week at the Gartner Portals, Content and Collaboration conference in Baltimore, Chaeny and I co-presented on Oracle Enterprise 2.0 and BIA's Citizen Portal. Chaeny's presentation about the BIA solution was very well received and I wanted to do a follow-up interview with Chaeny to discuss more details about their solution and its Enterprise 2.0 features. Ajay: What were the main objectives for the BIA Citizen Portal? Chaeny: The BIA Citizen Portal is designed to provide all the services of the Bureau of Indian Affairs to the community of 564 federally recognized tribes that include over 1.9 million American Indians and Alaska Natives. The BIA provides the same breadth of services that the entire U.S. Federal Government provides in one small Bureau. So, we needed a solution that was flexible enough to handle content ranging from law enforcement to housing to education. Key objectives for external users was to use the Web as a communications channel and keep them informed on what services are available. We also wanted to build an internal web presence and community for BIA's 5000 employees to ensure that they update their content, leverage internal experts and create single sources of truth for key policy documents. Ajay: How is the project being implemented? Chaeny: We are using a phased approach. In phases 1 & 2, interim internal and external sites were built to ensure usability and functional requirements are being met. In Phases 3 & 4, we built out a modern internal and external presence using Oracle WebCenter Suite and Oracle Universal Content Management (UCM), including enabling delegated content management for our internal business units. Phase 4 was completed in January 2010. Phase 5 will add deeper Enterprise 2.0 collaboration capabilities to the solution. Ajay: Are you integrating any existing sites into the new solution? Chaeny: Yes, we have a SharePoint implementation that we are using for document management. We needed more precise functionality however. We found that SharePoint would let individual administrators of a SharePoint site actually create new sites. In a 3 months span, we had over 200 new sites created and most were not being used. So, we had an enormous sprawl problem. Our requirements mandated increased governance and more granular control over the creation of sites and flexible user access to content. In SharePoint this required custom code and was very time-intensive which was unfeasible given our tight deadlines. We are piloting Oracle WebCenter Spaces as our collaboration solution to mitigate these issues. However, we must integrate our existing SharePoint investment which we can do easily by using the SharePoint connectors available in Oracle WebCenter and UCM. Ajay: What were the key design parameters for your solution? Chaeny: We wanted everything driven by standards and policies. We created a cross-functional steering group called the Indian Affairs Web Council to codify policies that were baked into the system. Other key design areas were focused on security/governance, self-service content management, ease of use, integration with legacy applications and seamless single sign-on. We are using Dublin Core as our metadata standard. We also are using Java, APEX, and ADF as our development standards. Ajay: Why was it important to standardize on a platform? Chaeny: We initially looked at best-of-breed solutions, but we faced a lot of issues getting the different solutions to work together. Going with an integrated solution was more economical, easier to learn and faster to deliver the solution. Ajay: What type of legacy applications are you integrating into the portal? Chaeny: Initially we are starting with administrative apps such as people directory and user admin and then we will integrate HR and Financial applications among others. Ajay: Can you describe some of the E20 collaboration features you are putting into the solution? Chaeny: We are adding Enterprise 2.0 using Oracle WebCenter Spaces to deliver different collaboration tools such as wikis, blogs and discussion forums. Wikis to create rapid, ad hoc monthly roll-up reports; discussion forums to provide context-specific help; blogs to capture tacit organization knowledge from experts, identify gurus and turn tacit knowledge into explicit knowledge. Ajay: Are you doing anything specifically to spur adoption and usage? Chaeny: Yes, we did several things that I think helped us ramp quickly. First, we met our commitments for the new system launch date and also provided extra resources for a customer support "hotline" during the launch period. Prior to launch, we did exhaustive usability studies to capture user requirements around functionality, navigation and other key interaction areas. We also created extensive training programs so that the content managers in each business unit were comfortable using the content management tools and knew the best practices for usage. Finally, to launch the Enterprise 2.0 collaboration capabilities, we are working with a pilot group from the Division of Forestry and Wildland Fire Management of BIA. This group of people in the past have been willing early adopters and they have a strong business need to collaborate with many agencies both internal and external across State, County and other Federal jurisdictions. Their feedback is key to helping us launch Enterprise 2.0 successfully in our broader organization. Ajay: What were the biggest benefits to internal BIA employees and to the external community of users? Chaeny: For our employees, the new Enterprise 2.0-based solution will make it easier to find information; enhance employee productivity by embedding standard business processes into the system and create more of a community by creating connections with experts via social collaboration to ultimately provide better services more quickly. For the external American Indian and Alaska Native communities, we have a better relationship with the users and the new site has improved BIA's perception as a more responsive and customer-centric organization.

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  • Shallow Copy vs DeepCopy in C#.NET

    Hope below example helps to understand the difference. Please drop a comment if any doubts. using System; using System.IO; using System.Runtime.Serialization.Formatters.Binary; namespace ShallowCopyVsDeepCopy {     class Program     {         static void Main(string[] args)         {             var e1 = new Emp { EmpNo = 10, EmpName = "Smith", Department = new Dep { DeptNo = 100, DeptName = "Finance" } };             var e2 = e1.ShallowClone();             e1.Department.DeptName = "Accounts";             Console.WriteLine(e2.Department.DeptName);             var e3 = new Emp { EmpNo = 10, EmpName = "Smith", Department = new Dep { DeptNo = 100, DeptName = "Finance" } };             var e4 = e3.DeepClone();             e3.Department.DeptName = "Accounts";             Console.WriteLine(e4.Department.DeptName);         }     }     [Serializable]     class Dep     {         public int DeptNo { get; set; }         public String DeptName { get; set; }     }     [Serializable]     class Emp     {         public int EmpNo { get; set; }         public String EmpName { get; set; }         public Dep Department { get; set; }         public Emp ShallowClone()         {             return (Emp)this.MemberwiseClone();         }         public Emp DeepClone()         {             MemoryStream ms = new MemoryStream();             BinaryFormatter bf = new BinaryFormatter();             bf.Serialize(ms, this);             ms.Seek(0, SeekOrigin.Begin);             object copy = bf.Deserialize(ms);             ms.Close();             return copy as Emp;         }     } } span.fullpost {display:none;}

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  • Event Logging in LINQ C# .NET

    The first thing you'll want to do before using this code is to create a table in your database called TableHistory: CREATE TABLE [dbo].[TableHistory] (     [TableHistoryID] [int] IDENTITY NOT NULL ,     [TableName] [varchar] (50) NOT NULL ,     [Key1] [varchar] (50) NOT NULL ,     [Key2] [varchar] (50) NULL ,     [Key3] [varchar] (50) NULL ,     [Key4] [varchar] (50) NULL ,     [Key5] [varchar] (50) NULL ,     [Key6] [varchar] (50)NULL ,     [ActionType] [varchar] (50) NULL ,     [Property] [varchar] (50) NULL ,     [OldValue] [varchar] (8000) NULL ,     [NewValue] [varchar] (8000) NULL ,     [ActionUserName] [varchar] (50) NOT NULL ,     [ActionDateTime] [datetime] NOT NULL ) Once you have created the table, you'll need to add it to your custom LINQ class (which I will refer to as DboDataContext), thus creating the TableHistory class. Then, you'll need to add the History.cs file to your project. You'll also want to add the following code to your project to get the system date: public partial class DboDataContext{ [Function(Name = "GetDate", IsComposable = true)] public DateTime GetSystemDate() { MethodInfo mi = MethodBase.GetCurrentMethod() as MethodInfo; return (DateTime)this.ExecuteMethodCall(this, mi, new object[] { }).ReturnValue; }}private static Dictionary<type,> _cachedIL = new Dictionary<type,>();public static T CloneObjectWithIL<t>(T myObject){ Delegate myExec = null; if (!_cachedIL.TryGetValue(typeof(T), out myExec)) { // Create ILGenerator DynamicMethod dymMethod = new DynamicMethod("DoClone", typeof(T), new Type[] { typeof(T) }, true); ConstructorInfo cInfo = myObject.GetType().GetConstructor(new Type[] { }); ILGenerator generator = dymMethod.GetILGenerator(); LocalBuilder lbf = generator.DeclareLocal(typeof(T)); //lbf.SetLocalSymInfo("_temp"); generator.Emit(OpCodes.Newobj, cInfo); generator.Emit(OpCodes.Stloc_0); foreach (FieldInfo field in myObject.GetType().GetFields( System.Reflection.BindingFlags.Instance | System.Reflection.BindingFlags.Public | System.Reflection.BindingFlags.NonPublic)) { // Load the new object on the eval stack... (currently 1 item on eval stack) generator.Emit(OpCodes.Ldloc_0); // Load initial object (parameter) (currently 2 items on eval stack) generator.Emit(OpCodes.Ldarg_0); // Replace value by field value (still currently 2 items on eval stack) generator.Emit(OpCodes.Ldfld, field); // Store the value of the top on the eval stack into // the object underneath that value on the value stack. // (0 items on eval stack) generator.Emit(OpCodes.Stfld, field); } // Load new constructed obj on eval stack -> 1 item on stack generator.Emit(OpCodes.Ldloc_0); // Return constructed object. --> 0 items on stack generator.Emit(OpCodes.Ret); myExec = dymMethod.CreateDelegate(typeof(Func<t,>)); _cachedIL.Add(typeof(T), myExec); } return ((Func<t,>)myExec)(myObject);}I got both of the above methods off of the net somewhere (maybe even from CodeProject), but it's been long enough that I can't recall where I got them.Explanation of the History ClassThe History class records changes by creating a TableHistory record, inserting the values for the primary key for the table being modified into the Key1, Key2, ..., Key6 columns (if you have more than 6 values that make up a primary key on any table, you'll want to modify this), setting the type of change being made in the ActionType column (INSERT, UPDATE, or DELETE), old value and new value if it happens to be an update action, and the date and Windows identity of the user who made the change.Let's examine what happens when a call is made to the RecordLinqInsert method:public static void RecordLinqInsert(DboDataContext dbo, IIdentity user, object obj){ TableHistory hist = NewHistoryRecord(obj); hist.ActionType = "INSERT"; hist.ActionUserName = user.Name; hist.ActionDateTime = dbo.GetSystemDate(); dbo.TableHistories.InsertOnSubmit(hist);}private static TableHistory NewHistoryRecord(object obj){ TableHistory hist = new TableHistory(); Type type = obj.GetType(); PropertyInfo[] keys; if (historyRecordExceptions.ContainsKey(type)) { keys = historyRecordExceptions[type].ToArray(); } else { keys = type.GetProperties().Where(o => AttrIsPrimaryKey(o)).ToArray(); } if (keys.Length > KeyMax) throw new HistoryException("object has more than " + KeyMax.ToString() + " keys."); for (int i = 1; i <= keys.Length; i++) { typeof(TableHistory) .GetProperty("Key" + i.ToString()) .SetValue(hist, keys[i - 1].GetValue(obj, null).ToString(), null); } hist.TableName = type.Name; return hist;}protected static bool AttrIsPrimaryKey(PropertyInfo pi){ var attrs = from attr in pi.GetCustomAttributes(typeof(ColumnAttribute), true) where ((ColumnAttribute)attr).IsPrimaryKey select attr; if (attrs != null && attrs.Count() > 0) return true; else return false;}RecordLinqInsert takes as input a data context which it will use to write to the database, the user, and the LINQ object to be recorded (a single object, for instance, a Customer or Order object if you're using AdventureWorks). It then calls the NewHistoryRecord method, which uses LINQ to Objects in conjunction with the AttrIsPrimaryKey method to pull all the primary key properties, set the Key1-KeyN properties of the TableHistory object, and return the new TableHistory object. The code would be called in an application, like so: Continue span.fullpost {display:none;}

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  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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