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• Bluetooth Headset drivers on Windows 7

  - by Tom Ribbens

  I have a Dell Precision with integrated bluetooth from work. I wanted to connect either one of my two bluetooth headsets (Plantronics UC Voyager Pro v2 and Sennheiser MM450X) in order to make calls with it using our Cisco IP Communicator. In both cases, the bluetooth pairs ok. Then Windows tries to install drivers, and fails, leaving the device useless. The devices work perfectly with my phone and tablet (both android). What can I do to get it to work? I can't seem to find drivers on either the Plantronics or the Sennheiser site. I am using the Plantronics without the USB dongle they provide, because that is temporarily misplaced :).

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• Monitor turns off about 1 second after turning it on

  - by r0ca

  Hi all! I have a hardware issue with some of the LCD monitors we have in our office. My problems is not related to video cards or anything else with the computer itself. I have 2 Dell 17" LCD screens that goes off (blank) after 1 or 2 seconds. The light remains green so it's not idling or sleeping. Just this morning, I had to replace one that goes off on 2 workstations and also on my laptop. Nothing to do with it. I tried the VGA and DVI connection w/out luck. I strongly think that this is something with a capacitor or something inside the screen but I can't figure out what it is... Is anybody heard of that kind of issue before? Regards, David.

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• Alerting when a RAID Array disk fails locally on VMWare ESX or ESXi System

  - by Tim K

  With ESX and ESXi, we recently had two systems where that the boot partition became degraded due to a failed disk. The only alert we managed to capture was the visual alert on the Dell servers. We failed to received any electronic alerts regarding the failed or degraded array. Does anyone have any experience with monitoring for these types of failures? In both cases, the servers were running in a RAID 5 SCSI configuration (5 disks on one system, 3 disks on another) which if we were running a Windows Server OS, we would have had an alert created in the Eventviewer. Where would I begin to look for this solution. Can it be configured in VCenter or vFoglight?

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• One NIC going to sleep on Centos system

  - by sbleon

  I have two Dell boxes with two ethernet ports a piece. I have a cable directly connecting two of these ports, creating a tiny LAN with 10.3.3.x addresses. The other port on each box is hooked up to a switch and has a DHCP-supplied address to talk to the outside world. I've noticed that when scp'ing large files from one box to the other over the private LAN, the transfers sometimes stall. It appears that any other network activity on either box will cause the transfer to resume. Wake-on-LAN is disabled on all interfaces according to ethtool. What else could be causing these stalled transfers?

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• How to charge an iPhone on a Windows PC without Installing iTunes

  - by Martin Hollingsworth

  I want to be able to charge my iPhone on my work computer, which is running Windows Server 2008 SP1 64-Bit. When I plug the iPhone in with the USB cable, it will not charge. Windows attempts to locate a driver for the device but only comes up with a generic Camera device and even if I allow that to be installed, the iPhone still does not charge. I have checked the computer's BIOS settings and did not find anything relating to power on the USB devices. I also tried this on ports at the back of the computer in addition to those on the front. The PC is a Dell Optiplex 780. As far as I can tell USB devices do not charge unless Windows has installed an appropriate driver. Since it is a work computer I do not want to install iTunes which does include a driver. I have a workaround that I will post as an answer for reference.

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• Unable to diagnose Windows 7 lockup

  - by Delyan

  Basic info: Laptop Dell Studio XPS 13 (Intel P9600, 4GB RAM, NVidia 9400M card, 256G Samsung PM800 SSD) Windows 7 Ultimate, as well as Fedora 14 Here's the deal - Windows would just lock up out of nowhere, no log entries, no dumps, no BSOD, it just freezes. This happens mostly when idle (but it happened when I was using it too) and does not follow a concrete time frame. No input is accepted - only solution is to hold the power button. Although this sounds like a clean cut hardware issue, the reason I'm willing to rule this out is that my primary OS is Fedora 14. It's been working fine for the past 2 years and I've been stress testing the hardware (intentionally or not) every once in a while with no issues. I would like to ask if there's any way to get a diagnostic output from Windows in a situation such as this. The next step in my testing is to leave it in Safe Mode overnight and see if it locks up but even if I do that, I still need to figure out what component freezes it up during normal operation.

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• Why would http & https be blocked, even in safe mode with firewall disabled?

  - by Cogwheel

  I have a windows 7 machine (dell studio xps). Everything on it seems to be in working order. The network device says it has internet connectivity, and indeed I can ping websites, transfer files via ftp, connect to vpns and remote desktop, but the web won't work. I've disabled the windows firewall and still no go. There are no other firewalls installed. The computer came with a trial of norton 360 so I also used the norton removal tool (which solved a similar problem on another computer for me previously). Any thoughts?

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• SCSI driver installation trouble

  - by Vicky

  I tried to install the driver of Adaptec 39320A-Ultra 320 SCSI card in Win2003 Server R2 SP2 in a DELL PowerEdge 2950 Server. I selected the driver from the list of drivers present in windows. But it says that the device could not be started(Code 10). I tried to put the card in a system that already had the driver installed. It worked fine. So there is no problem with the hardware. I even tried downloading the driver from the manufacturer website. When I try to select install from path and install that driver, it tell no matching driver found. When I install the default driver from windows, it shows the card in SCSI group of device manager, but with an ! symbol. Also the device ID in driver details was different from that of the one present in other system where it insalled fine. Any suggessions to solve it?

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• How can I fix an inconsistent NTFS file system without Windows?

  - by Demetri

  I have a Dell laptop that came with Windows from the factory. Since then, I have installed Linux and replaced the hard drive with an SSD. The NTFS partition is inconsistent (a result of bad sectors on the HDD) and needs to be fixed, but I cannot boot into Windows to run chkdsk. How do I fix this problem? Until I do, I cannot move my NTFS partition to expand space on my root filesystem, which is critically low. EDIT: All of my partitions were cloned from my dying HDD to my SSD via Clonezilla. There are no bad sectors on the SSD, but the NTFS partition is still in an inconsistent state.

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• Why am I seeing excessive disk activity when installing applications?

  - by Kev

  I'm running Windows 7 Ultimate 64 bit on a Dell Vostro 1720 with 8GB of RAM, 7200RPM Disk, 2.53 GHz Core2Duo (Windows 7 64 bit is a supported option and the laptop came with the OS pre-installed). I'm noticing some fairly excessive disk activity when running installers. For example the Visual Studio 2010 RC installer constantly accessed the disk for ~10 minutes. It was so excessive that I was unable to use the machine until this ceased. Today I installed Trillian Astra 4.1 for Windows (latest build from the website). Again when I ran the installer I was pretty much locked out of the machine until the disk activity calmed down. In both cases when I eventually managed to launch task manager I could see that the CPU was sitting at around 5% to 7% utilisation whilst this was going on. All other disk related activity is fine, the machine is snappy and applications launch without delay. It's just when I run an installer I see this odd behaviour. Why would this be?

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• Logitech bluetooth audio receiver quality

  - by lietus

  I bought a Logitech Bluetooth Audio receiver, and have run into a problem: When playing audio, it contains short hisses/clicks on higher tones or vocal+heavy instrumental music (Sound quality appears to be unclean). I'm not sure what could be the reason, but this only happens when I play from certain devices. My laptops (a Dell XPS Win7, and an Asus Eee seashell Win7) and my phone (Samsung Player 5) both have the problem. However, when I tried using a Samsung S2 phone, the audio was crystal clear. Seems that this could be something with Bluetooth transiting device.. Has anyone encountered a similar problem?

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• Windows 8 gives "system thread exception not handled" after update

  - by Shobhit

  I have a 64-bit dell laptop which I recently upgraded from Windows 7 to Windows 8. Since then, it's creating a havoc in my life. The metro apps are not working; the system crashes once in a while and none of my games are running because I don't have the correct drivers for my graphics card (ATI 5000 series). Some days back, Windows downloaded an update and prompted me to restart. After that day, whenever I log in and fire up my desktop, I get all kinds of blue screen errors. The most common one looks something like this: - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. Please help me with how I can fix this, optionally how to go back to windows 7. Thanks.

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• What is the pixel clock setting on my monitor actually doing?

  - by codecowboy

  I am experiencing display interference on a dell 24" flat panel monitor.I find that if I adjust the pixel clock settings up or down in the monitor's on-screen menus, the interference goes away for a while. The monitor is attached to a Macbook Pro using a mini display to VGA adapter. I have found that in a different house, I get the interference problem less so it might be related to electricity supply or possibly even ethernet powerline (total guess). What does the pixel clock setting actually do and does this behaviour point to a likely cause of the interference?

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• RAM module randomly stopped working

  - by nhinkle

  My laptop is a Dell Inspiron e1505. It came with 2x512 MB of RAM installed, and about a year and a half ago I decided to upgrade it to 2x1 GB. I bought two 1GB memory modules from newegg and installed them, and all worked fine. Just last night my laptop was working fine; this morning I booted up and there was a BIOS warning saying "amount of system memory has changed". I tried reseating the modules, but that didn't fix it. Then I removed each one individually, and determined that one of the sticks appears to no longer be working. This happened very abruptly - I hadn't noticed any problems which might have been indicative of impending failure. Does anybody have any clue what may have caused this, and if there's any hope of making it work again? The memory only had a 30 day warranty, so I can't RMA it.

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• Connecting server to more than one switch.

  - by Jake

  I have 3 switches, one NEATGEAR GS748T and two JGS524. Initially I wanted to connect them in a triangle loop, but later suspect that the JG524 does not have spanning tree support. Now I have a Dell R710 with 2 NIC at the back. If I connect the server in between the two JGS524, which both in turn connect to the GS748T, will that consitute a loop? According to my limited understanding, with 2 NICs there will be 2 IPs for the server. Will the file server even work or not? Theoretically speaking, will this configuration increase the access speeds for clients? Thanks.

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• Intel hybrid graphics stuck in power save mode

  - by OZZIE

  I have an Asus UL30V with Intel hybrid graphics. When I bought it it used to switch to turn of the better graphics card to save power and run on a more power effecient one. When I connected the laptop to a power source again I could go to the intel graphics icon on the task bar and click on "switch to enhanced performance mode" or something similar. But like 2-3 months ago it suddenly vanished. I cannot switch modes anymore, it's gotten stuck in power save mode. I can change the windows power setting but that doesn't enable the better graphics card :( What should I do? I've tried restarting the computer and that does not work. I really hope I don't have to reinstall the drivers! It seems like other people have had the same issue: http://en.community.dell.com/support-forums/laptop/f/3518/p/19422695/19994601.aspx , he hasn't even got the same computer as me. I have windows 7 Home Premium x64 Any ideas?

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• Locking down firmware to keep stolen laptop from being formatted?

  - by Matt Ridge

  On the Mac laptops there are ways through the terminal to lock down the computer so that if someone tries to format the computer they won't be able to do it without the password. This way locks down the firmware. Is there a universal way to do the same thing on a PC? I know there are brands out there such as Samsung, Dell, etc that utilize different fimware types, and in turn will mean that their firmware will be locked down differently. That being said is there a "command code" that will allow you to lock the firmware to keep theives from formatting the hard drive and wiping out your data? I know a person who has time, and knowledge can get any password, and hopefully the person is smart enough to use another password to lock down the firmware, but that's not what I'm asking. I'm asking if it's possible, and if so how? Does the standard PC user require a 3rd party app, or can it be done through the command line? Or Terminal if you are on Linux?

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• Do I need to run a verfication on LTO tape backups even though the drives themselves perform verification as they write?

  - by ObligatoryMoniker

  We have an LTO-3 Tape drive in a Dell media library that we use for our tape backups. The article about LTO on Wikipedia states that: LTO uses an automatic verify-after-write technology to immediately check the data as it is being written, but some backup systems explicitly perform a completely separate tape reading operation to verify the tape was written correctly. This separate verify operation doubles the number of end-to-end passes for each scheduled backup, and reduces the tape life by half. What I would like to know is, do I need my backup software (Backup Exec in this case) to perform a verify on these tapes or is the verify-after-write technology inherent in LTO drives sufficient? I would also be curious if Backup Exec understands the verify-after-write technology enough to alert me if that technology couldn't veryify the data or will it just ignore it making it useless anyway since even if the drive detecs a problem I would never know about it.

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• how to design network for connectivity between private and corporate LANs?

  - by maruti

  there is a bunch of servers connected to shared storage in a private LAN (10.x.x.x). this privateLAN is managed by a windows server (DHCP, DNS and directory services) these hosts need to be from outside of the datacenter Eg. Remote desktop. can the NIC2 on each of the hosts be connected to the other public LAN (compromising speed or security? what are improtant considerations: additional hardware? like switches? routing&DNS software? currently available hardware : Dell Powerconnect 6224 switch .... planning this for storage network. software: windows 2003 server for DHCP, DNS, A/D ? would it be more flexible to use Linux distributions like IPCOP, Untangle etc? all that I am looking for is good isolation between private and other networks, avoid DHCP, DNS, AD clashes.

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• Is there an application that can automatically set Graphics Properties when docking?

  - by Ken Liu

  I have a dual display setup with my laptop (Dell, with integrated graphics, WinXP). The problem is that whenever I hook up the laptop to the monitor I have to go to Graphics Properties (Intel Graphics Media Driver for Mobile) and set the display resolution, window position, etc. Note that this screen is different than the built-in one you usually see in WinXP. 1) Is there an app that can save display settings properly so they will come back when I dock again? 2) Barring this, run a script or a macro to automatically set up the display the way I want it. 3) Or, can I write a .Net program that does this for me? Extra points if there is an Open source app that can do this.

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• Is HDCP working for ATI/AMD cards on windows 8?

  - by Joel Barsotti

  I have an AMD 6950 and am running windows 8 RTM. I've tried the Catalyst 12.8 drivers and the 12.9 beta drivers. With either drive HDCP seems to be non operational. I've got two dell monitors, one a u2410 and the other a 2408wfp. Both were previously identified as supporting HDCP in windows 7 with the same hardware. I've tested the monitors individual on both DVI and display port, and neither one works. I'm using cyberlinks BD-Advisor to test. My end goal is getting the DirecTv2PC app working again, which is by cyberlink for DirecTV, and requires HDCP. Currently it shuts off when you start playing a recording.

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• No Sound from headphone jack

  - by Tural Teyyuboglu

  I have DELL Inspiron N5110 laptop. Using windows 8. Recently I got an issue: The problem is, when I insert headphones and microphone into laptop, I get only microphone inserted notification. Laptop detects microphone But no headphones. In fact, It mutes sound from it's speakers. But no sound from headphones too: I tested headphones separately: they're working well. I also, reinstalled windows default sound drivers and IDT High Definition Audio drivers several times. No success! The final decision is: There is no sound from headphone jack in laptop. Any suggestions?

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• Deleted entire harddisk. Now my laptop won't boot anything and stuck at grub rescue

  - by Jahan

  My laptop is Dell Inspiron N4030. I used to use Ubuntu 12.04 and it was on the entire hard drive. I tried to install windows 7 but my laptop couldn't install it. So, I decided to delete the entire hard drive and do a fresh install of Windows 7. But after deletion I immediately removed the gparted live usb which I was using to delete the partitions of my hard drive. And then tried booting from windows 7 cd, didn't work, tried ubuntu live cd, didn't work, tried hiren's boot cd, didn't work, tried super grub disk, didn't work. Probably I'm not doing it right. Help needed badly.

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• Lenovo Thinkpad SL500 and Keyboard Flex problem.

  - by nitbuntu

  I was testing a Thinkpad SL500 system at a local store and found the flexing of the keyboard to be quite a deal breaker for me; it was flexing quite prominently with very little pressure applied. I find it hard to believe that a business grade laptop should have this problem as a consumer grade laptop that I own (Dell Inspiron 1526) has very little keyboard flex and one needs to apply a lot of pressure to notice it. Is this a common issue with the SL500 or SL510 models of Thinkpad laptops? What about the Thinkpad R500, does this also suffer from similar issues?

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• Why is my wireless so slow compared to my wired download speed?

  - by Shawn

  I just used speedtest.net (using Firefox) to compare my wired connection speed with my wireless connection speed. With my current contract (with Videotron), I'm supposed to get Download speed: 8Mbps Upload speed: 1Mbps Here are the results of the speedtest.net test: Wired Ping: 14ms Download speed: 8.41Mbps Upload speed: 1.04Mbps Wireless Ping: 16ms Download speed: 0.18Mbps Upload speed: 0.98Mbps The difference in download speeds seems staggering to me since I did the test 1 meter aways from my router. Any clue as to why my wireless download speed is so low compared to my wired download speed? using Ubuntu 11.04 on an Acer Aspire 5536-5519 Oh and it might be worth mentioning that my girlfriend has no trouble at all with her wireless connection. No slowness at all. (She uses Firefox on Windows 7 on a Dell) Here's the results for the same test on her system: Ping: 22ms Download speed; 8.44Mbps Upload speed: 1.02Mbps

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