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  • How to get useful feedback/bug reports from users

    - by Mikael Eliasson
    I'm sure most webmasters have recived a mail like this: Creating [insert item here] is not working! When you check it out there is no general problem with the function but rather the user has discovered an edge case. Almost every mail I get is like this and in the long run it gets a bit annoying to always have to ask the user for more information. Is there anything I can do to get my users provide more useful feedback? Right now I have a mailto: for the webmaster mail in the page footer. I was thinking of changing this so that they have to report through a form on the site. Anyone got any experience with this? Do you get better/more reports by having a feedback form instead of giving the users the email?

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  • Optimizing data downloaded via 'link' media queries and asynchronous loading

    - by adam-asdf
    I have a website that tries to make sensible use of media queries and avoid 'expensive' CSS for users of mobile devices. My eventual goal is to make it 'mobile-first' but for now, since it is based on Twitter Bootstrap it isn't. I included some background images (Base64 encoded) and styles that would only apply to "full-size" browsers in a separate stylesheet loaded asynchronously via modernizr.load. In Firefox (but not webkit browsers) it makes it so that if you navigate away from the homepage and then return, the content (specifically, all those extras) 'blinks' when it finishes loading...or maybe I should say reloading. If, instead of using modernizr.load, I include that stylesheet via a link... in the head with a media query attribute will it prevent the data from being downloaded by non-matching browsers (mobile, based on screensize) that it is inapplicable to?

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  • Cannot access personal website from home IP. More details inside.

    - by GX67
    This is a recent problem I've been having. My site can be accessed from almost everywhere else except from my home IP, where I do most of my editing/updating, etc. I've tested my connection from my school's network, a friend's connection from out of state (multiple states), and through a tethered connection with my friend's Android. It works in all those cases, both viewing, accessing the cPanel, and using FTP. Here's the problem that happens to me when I try to view it from my home IP: The page times out in Firefox, IE, and Chrome. Using the cmd, I ran tracert and ping, both as failed attempts. Log here. downforeveryoneorjustme.com says my site is up. So do the other site checkers. I can't access my cPanel or FTP accounts. I can't access the host site. (I use perfectz.info for hosting, and I can't access their site either.) System settings: No firewall enabled. Ports are seemingly properly forwarded. (e.g. The ports are open in the router settings, and are open everywhere else.) I have an email forwarder set up from the cPanel that works just fine. (i.e. I can receive emails sent to that address. If any other information is needed, I'll do my best to provide it. UPDATE @ilhan: I use two things: 1) The site cPanel from in-browser. 2) Dreamweaver CS5 FTP. @Matthias: I tested both, and it passes the dual stack with a 10/10. What should I do then?

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  • Grapeshot crawler ignoring robots.txt

    - by QF_Developer
    Has anyone come across a crawler called Grapeshot? They are hammering the same page repeatedly on our website. I believe they are looking for ad related keywords, based on previous content ad campaigns. The odd thing is we never ran any such campaigns on the page they are so interested in. We do have only a few pages running AdSense, is this what has attracted Grapeshot? I've added the following declaration to my robots.txt, but they don't seem to be honouring it? User-agent: grapeshot Disallow: / Any ideas on how to block this nuisance crawler? I'm starting to think the best way is by setting up IP rules in IIS?

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  • What is happening to a domain with status PENDING DELETE as well as AUTORENEWPERIOD?

    - by Alex Angas
    A domain I once registered but gave away: Expiration Date:13-Mar-2013 14:39:45 UTC Sponsoring Registrar:Directi Internet Solutions Pvt. Ltd. dba PublicDomainRegistry.com (R159-LRMS) Status:PENDING DELETE RESTORABLE Status:HOLD Status:AUTORENEWPERIOD Status:REDEMPTIONPERIOD Registrant ID:DI_7838158 Registrant Name:scherhag Registrant Organization:Locafroid europe sa I'd like to get this domain back and I'm hoping that PENDING DELETE means it might soon be released to the market. However I'm not sure, as there is also a status that says AUTORENEWPERIOD?

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  • What is this chargeback scam from eBooks bought on my website?

    - by Dan Friedman
    We have a scammer that is buying our e-Books and then performing chargebacks. Our e-Books don't have DRM, so if they wanted to resell them, they would only need to buy each book once. But instead, they keep buying the same books over and over again and then performing hundreds of chargebacks. We have created some additional rules in our fraud protection tools to block certain aspects, even though all the info looks legit, and are hopeful this will slow them down. But my question is: What is the scam? If they aren't getting any product and they only get chargebacks for something they already purchased, then they can't get additional money from the credit card company, so then what's their motivation?

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  • How to prevent Google from finding my admin index page?

    - by krish
    I am running a website but for some days i stopped it and put the under-construction page because the Index of admin page is visible to the outside world through the Google search. One of my friend told me that your websites index is visible and its one step away to access the password file and he shows me that very simply using the Google search. How can i prevent this and i am hosting my site with a hosting company and i report about this to them but they simply replied to me still its secure so you no need to worry... am i really don need to worry and continue my site with the visible index of admin page?

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  • why the difference in google search result using script for search and using a browser for search

    - by Jayapal Chandran
    I wrote a code to find the position in google search result for a search keyword. I also did the same with the browser. Both the results are different. Let me explain in detail here. I have a website and i wanted to know on which page number my domain appears for a search string. Like when i search for 'code snippets' i wanted to find in google search on which page number a certain domain appears. I wrote a php code to search page by page starting from page 1 to page n. I did the same task using a browser. The script returned page 4 and when browsed i can see the domain appearing in second page. here is the search string i use in my code. /search?hl=en&output=search&sclient=psy-ab&q=code+snippets&start=0&btnG= and for each request i change the start=0 to start=1, start=2, etc... and in the response i will check whether my domain appears in it. any idea for this different in search results?

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  • How to find out if my hosting's speed is good enough?

    - by Mert Nuhoglu
    There are lots of different online performance tests: Google PageSpeed Insights iWebTool Speed Test AlertFox Page Load Time WebPageTest Also there are several desktop/client software such as: ping tool YSlow Firebug's Net console Fiddler Http Watch I just want to decide if my hosting provider has a good enough performance or if I need to switch my hosting to another provider. So, which tool should I use to compare my hosting provider with other hosting providers?

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  • Is there a way to hide text from descriptions in Google

    - by Linda H
    The first line of text on all of our client's product pages is "Download hi-res images", which of course isn't what we'd want in the description when people search for their products. Is there any way to hide this text/link so that Google and the others just ignore it and go on into the text description below? I suppose we could use a meta-description, but the client isn't very good at computers and it's such a small site it seems silly.

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  • "X-Robots-Tag: noindex" on an HTTP 301 response

    - by Peter O.
    I understand that a resource with X-Robots-Tag: noindex forces some search engines, including Google, not to index the resource further. I also understand that an HTTP 301 response causes search engines to use the redirected URL instead of the original URL to refer to the resource. But what happens if both "X-Robots-Tag: noindex" and status code 301 occur on the same response? It's likely that the original URL will no longer be indexed, but will that cause the redirected URL to no longer be indexed too? This possibility is not mentioned in the X-Robots-Tag specification.

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  • Does anyone know any good resources for learning how to market a web app?

    - by Jack Kinsella
    I'm a developer first and foremost. I write web apps but have a hard time generating traffic and converting potential users once I've released my product into the wild. I know I need to learn more about marketing but I don't know where to start as I've no baseline to judge the quality of the materials I stumble across. Does anyone know any websites, blogs, e-books or other resources for learning how to market effectively?

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  • How to prevent a 404 Error when installing a subdomain using a wordpress multi-site installation

    - by Chris
    I have installed a multi-site instillation of WordPress onto my domain. I then added the necessary code to the wp-config.php file and .htaccess as instructed by WordPress. I also installed a plugin called Quick Page/Post Redirect Plugin which allowed me to place a 301 redirect onto the main domain as I only want to use the sub domain and not the main domain. Then I also added the following line of code to the wp-config.php file to redirect the main domain define( 'NOBLOGREDIRECT', 'URL Redirect Address' ); The site works fine with a redirect on the main domain and my subdomain runs fine when you type in subdomain.domain.com or http://subdomain.domain.com. However when I enter www.subdomain.domain.com or http://www.subdomain.domain.com the following error message is returned: Not Found The requested URL / was not found on this server. Apache/2.4.9 (Unix) Server at www.subdomain.domain.com Port 80 Any help with this would be much appreciated.

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  • Cropping images & SEO

    - by user1181950
    So I have a page with a bunch of images with largely varying sizes. Also the layout of the page is such that the images are all in the shape of square tiles, so just resizing will cause distorted images. What I've been doing previously is when users upload images, I resize and crop them appropriately and display the new image as the thumbnail and load full image when user clicks on it. However, I just realized this is an issue with SEO as google will crawl the thumbnails and stick the thumbnails on Google Images instead of the full images. Is there any way to show a cropped/resized image but have Google Image show the full image? I can do something with css using an enclosing div and overflow:hidden, but I'd imagine the performance on that would be pretty bad. Any suggestions? Thanks! PS. I saw this (Make google index the actual image not the thumbnail), but in my case I have users continuously uploading images, and the database of images is always changing and pretty big (thousands), so sitemap will be pretty unwieldy..

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  • How to Remove Extensions From, and Force the Trailing Slash at the End of URLs?

    - by Kronbernkzion
    Example of current file structure: example.com/foo.php example.com/bar.html example.com/directory/ example.com/directory/foo.php example.com/directory/bar.html example.com/cgi-bin/directory/foo.cgi I would like to remove HTML, PHP and CGI extensions from, and then force the trailing slash at the end of URLs. So, it could look like this: example.com/foo/ example.com/bar/ example.com/directory/ example.com/directory/foo/ example.com/directory/bar/ example.com/cgi-bin/directory/foo/ I am very frustrated because I've searched for 17 hours straight for solution and visited more than a few hundred pages on various blogs and forums. I'm not joking. So I think I've done my research. Here is the code that sits in my .htaccess file right now: RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_FILENAME}\.html -f RewriteRule ^(([^/]+/)*[^./]+)/$ $1.html RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_URI} !(\.[a-zA-Z0-9]|/)$ RewriteRule (.*)$ /$1/ [R=301,L] As you can see, this code only removes .html (and I'm not very happy with it because I think it could be done a lot simpler). I can remove the extension from PHP files when I rename them to .html through .htaccess, but that's not what I want. I want to remove it straight. This is the first thing I don't know how to do. The second thing is actually very annoying. My .htaccess file with code above, adds .html/ to every string entered after example.com/directory/foo/. So if I enter example.com/directory/foo/bar (obviously /bar doesn't exist since foo is a file), instead of just displaying message that page is not found, it converts it to example.com/directory/foo/bar.html/, then searches for a file for a few seconds and then displays the not found message. This, of course, is bad behavior. So, once again, I need the code in .htaccess to do the following things: Remove .html extension Remove .php extension Remove .cgi extension Force the trailing slash at the end of URLs Requests should behave correctly (no adding trailing slashes or extensions to strings if file or directory doesn't exist on server) Code should be as simple as possible I would very much appreciate any help. And to first person that gives me the solution, I'll send two $50 iTunes Store gift cards for US store. If this offends anyone, I am truly sorry and I apologize. Thanks in advance.

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  • How to Figure AdSense PPC with AdWords CPC of $0.05

    - by Melanie
    Often when I am using the Adwords Keyword tool I find keywords with a CPC of $0.05... I mean VERY often. Is this like base level when it comes to PPC or is this a possible error? For example, with a few keywords I have targetted with a 0.05 CPC, I often find a PPC of 0.25 or more. Obviously, this is because my content is triggering other keywords, although it is centered around a 0.05 keyword. I have found several keywords that have over 200,000 searches using the [exact] search parameter but have a CPC of $0.05. I plan on writing content to cover these keywords, but I am trying to figure the approximate value of these keywords. 0.05 leads me to believe there are no advertisers so IF someone were to advertise and use this keyword, it would cost them ~0.05. But since there is obviously no demand for these keywords and thus they aren't getting bids, other ads MUST be shown. How can I predict the value of ads with a CPC of $0.05? Strange question I know, but I'm just trying to understand this a bit more.

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  • Transferring local site to shared hosting

    - by Pete
    I'm looking to setup a simple online text processing tool similar to the Clang demo. The processing program itself is a C++ program which I can modify to provide the desired output I need. Since I use Linux+Perl daily and have used Apache in the past, I'd like to get this working locally first. My two questions are: Is it possible to do this with only Apache and Perl? I've looked into frameworks for doing this and quickly ran into The Paradox Of Choice. Will I be able to easily transfer a working local site to a shared hosting service? I want to administer as little as possible. My understanding is since this needs to run a C++ program that CGI is a requirement and thus I need to administer the httpd server. Hopefully this doesn't mean a VPS. Thanks

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  • Jquery Carousel - Need A Script Hack to Customize

    - by Leah
    I hope someone can help me out here. I am coding a site for a client using the carouFredsel. I am using this because it allows for variable widths with in the slideshow as seen here: http://2938.sandbox.i3dthemes.net/index-old.html. My problems are as follows: to use the built in auto center script the scrolling changes the white space in between images during the transition to fit the width of the wrapper. I need a hack to keep the white space during transition the same, like this: http://2938.sandbox.i3dthemes.net/index.html. Also, I can't figure out how to put this snippet into my code and make it work scroll: { onAfter: function() { if ( $(this).triggerHandler( "currentPosition" ) == 0 ) { $(this).trigger( "pause" ); } } }

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  • Load a part of the page without AJAX [migrated]

    - by nachovall
    I'm developing a web site where I want the left menu to stay fix, while the content of the clicked option is loaded. Actually, what I do is that each menu link using AJAX it return the requested content. Everything works fine but I would like to avoid it because then statistics are difficult to follow (among some other things like Google boots). How can I do the same affect/similar (http://www.foundcrelamps.com/) without javascript?

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  • How to discredit hacked links pointing at my company's website

    - by Dan Gayle
    The competition of one of my company's websites has started a really dirty campaign of acquiring hack links. One of their ingenious tactics has been to seed in links to OUR site withing their hack bot, making US look like we might be responsible for it or using us to cover their tail. These are .gov and .edu sites. Is there any way possible to discredit these links? To disavow them at all? EDIT: Penguin has really effected this question, IMO. Does anyone know if there is a revised opinion on disavowing backlinks to your site?

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  • starting up with VPS or cloud hosting? [closed]

    - by FlyOn
    Possible Duplicate: How to find web hosting that meets my requirements? Summary: I want to start hosting my product. I'd like to register domains (at some point). I'm a linux beginner. Thinking about scalability and price, I'm thinking am I better off on a VPN to get started or would some form of cloud hosting be better (not being familiar with either). Full question: I'm creating a product where people can create their own 3D representations of whatever data / info they have, and (re)organise that data. The product is coming along beautifully on my local environment, but it's about time I start getting some form of hosting ready, and I could really use some advice where / how to get started: I'd like people to be able to move/register their own domains on my server. I could start without this just to demo the product, but it would be the very first on the todo list. I'd like to automatically copy some files / install databases etc for each domain. I probably want to see if I can let users manage their own subdomains at some points, but for now: I'd like start as simple as possible. I've always on a windows machine, so my linux experience is quite basic. I really don't mind getting into it, but I'm thinking it's better to get my product out first of all and see where to go from there. Although... I'd like things to be scalable. If I set up some reseller VPN now which only scales to 100 domains or so, which means I have to set up something else / move again when I pass that level, or which means that I'm in trouble if I suddenly get lots of new customers... hmm. Finally, I need to start cheap. I'm putting all I have into starting this company, and live on very little. So before I have any customers, 50 dollars a month is a fair bit and 100 dollars a month may be too much. If anyone has some tips to help get me started I'd be really grateful.

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  • How can I assign id to subject input box in simple machines forum?

    - by Mahesh Bhat
    I have installed the simple machines forum. For my requirement I need to change the subject input box. Presently the subject input box has the following code <input type="text" class="input_text" maxlength="80" size="80" tabindex="1" name="subject"> I want this to be changed like <input type="text" id="subject" class="input_text" maxlength="80" size="80" tabindex="1" name="subject"> How can I do this? I browsed through many files in simple machines forum and couldn't find out. Anyone one simple machines forum please help me

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  • website attack form submission triggering emails related questions

    - by IberoMedia
    We are experiencing website attacks that trigger the submission of a form, and send alert emails. Normal process of form submission is to fill up a couple of text fields, and when the user is redirected, the next page processes $_POST. If $_POST exists, then the email to intended form recipients is triggered. What is happening right now, we are receiving the email of the form submission, three emails at a time with same information. The information per email is the same, but not all of the spam emails contain the same information, each batch of triggered emails has unique information. The form has no captcha, and if possible we would like to keep it this way. The website has worked fine and had no spamming problems until today. We have monitoring software for the website, but whoever is submitting this form over and over is not being recorded by the tracking software WHY IS THIS? IS THE PERSON ACTUALLY VISITING THE WEBSITE? The only suspicious visit tracked was on November 10th, and this record ALSO shows three forms submitted (this is how I identified possible first visit by attacker). Then no incidents until today. WHAT IS THE GOAL of the spam attack? Is the attacker expecting us to respond to the bogus emails? What can they achieve with repeated submission of form Why are three emails triggered in the row? Is this indicative that they may be using a script? This is a PHP website. Is there a way for a client to view the PHP code of a page? Thank you

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  • how search engines see reciprical links

    - by sam
    reciprical links cancel each other out from a search engines point of view but what counts as a recpirical link .. Do reciprical links work on a site level or an individual page level ? If you where to say get an in bound link from site-a.com to mysite.com and then linked back from blog.yoursite.com would that be reciprical. Im aware google sees subdomains as different domains all together but in this instance is that the same ?

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  • local install of wp site brought down from host - home page is ok but other pages redirect to wamp config page

    - by jeff
    local install of wp site brought down from host - home page is ok but other pages redirect to wamp config page. I got all local files from host to www dir under local wamp. I got database from host and loaded to new local db and used this tool to adjust site_on_web.com to "localhost/site_on_local" now the home page works great and can login to admin page but when click on reservations page and others of site then site just goes to the wamp server config page even though the url shows correctly as localhost/site_on_local/reservations my htaccess file is this # BEGIN WordPress <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> # END WordPress and rewrite-module is checked in the php-apache-apache modules setting. now when I uncheck the rewrite-module is checked in the php-apache-apache modules setting or I clear out the whole htaccess file then the pages just goto Not Found The requested URL /ritas041214/about-ritas/ was not found on this server. Please help as I am unsure now about my process to move local site up and down and be able to make it work and without this I am lost...

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