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• Click buttons on the mouse stopped working in 12.10

  - by Kushal

  everything was great for a couple weeks after the upgrade, and then all of a sudden, the click buttons on my trackpad (as well as any other USB mouse I would hook up) stopped working. The pointer moves fine, but the clicks don't work. Sometimes the left click doesn't work but right click does, and then some times, neither works. I noticed this would begin when I would accidentally drag some text in a web browser (you know how when you try to move your pointer through the trackpad, but you accidentally tap down and it starts to drag whatever text you've selected on the window), and then you're done. The clicks won't work after that. They would work upon rebooting or logging off and back on, but then after a few minutes of usage, things would go back to being broken again. It happened a LOT when I was trying to play Scrabble on Facebook. I've raised a bug for this, but I haven't heard back anything on it. Here's the bug report: https://bugs.launchpad.net/bugs/1077805 Since the system was unusable this way, I had to remove it and install another OS based on 12.04. Has anyone else faced this issue or does someone know what to do to fix it? I'd go back to vanilla Ubuntu in a heartbeat if this issue can be fixed.

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• The year ahead, 2011.

  - by andrewstopford

  When I look back at last years look at 2010 my blogging rate has not changed much (I suspect this is largely down to using Twitter a lot) but my interests this year have developed a lot further. My view on 2010 would be that Microsoft would commit more to OSS, while I wanted to see more hires from that audience and more projects on Outercurve foundation instead there has been support for JQuery and Gems (aka NuGet). I would love to see more from Microsoft on the OSS front in 2011, Outercurve could become like the Apache foundation with enough support. Staying on the Microsoft front I predict that 2011 will bring the following. C# 5.0 will go RTM (still no MOP though) The next release of VS will go alpha or early beta MS MVC 4.0 (I think by Mix time) and maybe this release will get a command line. I also suspect that Microsoft will want to target the tablet market with WP7 in 2011 (Mix 2011 maybe...). I also predict the following Java will fork with Apache\Google. Oracle will then take them to court and the whole thing will boil right through 2011 (Java have had enough court cases, come on guys). Java and the JVM will sadly not move forward at all in 2011. Android will cause Apple a serious headache, both the smartphone and tablet market will see figures cut from Apple share. By the end of 2011 the current 70% apple market share will be 40-50%. As the features, performance and price of Android devices gets ever better Apple will be left out in the open. Lastly after 7 years I intend to move this blog away from weblogs. In 2011 I will be exploring Java, Ruby\Rails and Android and such subjects don't make sense to talk about it here. See you in 2011.

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• Desktop goes un-usable after upgrade to 12.04

  - by Tom Nail

  I have multiple Ubuntu systems connected to a KVM, one of which I recently upgraded from Ubuntu 10 to 12.04. After the upgrade, this system desktop does fine until it is allowed to go to idle (i.e., I've switched to another system on the KVM and it locks it's desktop). When I come back to it, the screen is garbled and paging across at a rate seemingly determined by the mouse. Although no pointer is visible, I can get the screen to stop paging (and just be garbled) by moving the mouse left and right. The paging will slow down and come to a stop, if I can align things carefully enough. This condition persists even when I try to go to a CLI-based login (e.g., CTRL+Alt+F1) and will continue until I reboot the machine. Unfortunately, I'm not very familiar with the Unity desktop, so I don't know where to find things to troubleshoot. A restart of lightdm doesn't change anything, so I'm wondering if this might be more hardware based( although this machine hasn't given me any trouble previously in the same setup). The .xsession-errors file has some issues with compiz, nautilus and GConf listed, but I'm not sure those are actually germane to the issue. Thanks for any help, -=Tom

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• Ranking players depending on decision making during a game

  - by tabchas

  How would I go about a ranking system for players that play a game? Basically, looking at video games, players throughout the game make critical decisions that ultimately impact the end game result. Is there a way or how would I go about a way to translate some of those factors (leveling up certain skills, purchasing certain items, etc.) into something like a curve that can be plotted on a graph? This game that I would like to implement this is League of Legends. Example: Player is Level 1 in the beginning. Gets a kill very early in the game (he gets gold because of the kill and it increases his "power curve"), and purchases attack damage (gives him more damage which also increases his "power curve". However, the player that he killed (Player 2), buys armor (counters attack damage). This slightly increases Player 2's own power curve, and reduces Player 1's power curve. There's many factors I would like to take into account. These relative factors (example: BECAUSE Player 2 built armor, and I am mainly attack damage, it lowers my OWN power curve) seem the hardest to implement. My question is this: Is there a certain way to approach this task? Are there similar theoretical concepts behind ranking systems that I should read up on? I've seen the ELO system, but it doesn't seem what I want since it simply takes into account wins and losses.

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• VCS strategy with TeamCity and CI

  - by Luke Puplett

  I'm planning a strategy which seeks to allow automated deployment of a website codebase into QA and production on check-in. We're using the fabulous TeamCity. We want to control release to live production; i.e. not have every check-in on Trunk go live. So my plan is to use Trunk as QA. Committing to Trunk triggers deployment to QA. I will then have a Production branch which also triggers deployment on commit, to the live site. The idea is simply that Trunk represents the mainline codebase but it hasn't gone live yet. We can branch features and do daily pulls from Trunk into those feature branches as per normal and merge/re-integrate into Trunk when we're happy for it to go to QA. When the BAs give the nod, we then smash a bottle of champagne and merge Trunk to Production and out she goes. I've never seen it done like this. Other greenfield CI strategies involve hiding features and code from production via config - this codebase can't cope with that - or just having CI on QA and taking cuts and manually pushing to live. Does my plan sound alright?

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• I need some career/education advice regarding computer science [on hold]

  - by user2521987

  So I'm a senior mathematics major this fall and I have only taken three CS classes (Java I, Java II, and C++). This summer, I am participating in a mathematics REU (Research Experience for Undergraduates), and I program in C++ about 8 hours a day...and I find that I absolutely love it. I love using programming to solve math problems in my research. I think I want to pursue a career in programming. I have a few options Stay at my university an extra 1-1.5 years (beyond the 4) and do a double major in Math/CS. This will put me in up to around 7-10k in debt (currently I have no debt and am scheduled to graduate debt free). Then apply to a masters in CS. Apply directly to a masters in CS from a math undergraduate degree. I don't like this idea because I likely won't get into a good program or funded with such little background. Go to graduate school, funded, in applied mathematics and try to further my knowledge in computer science while there. Then apply to a masters in CS. I'm not sure if 1 or 3 would be better. My end goal would be to go to a top 20-30 CS graduate program and to get a cool, good job. What would you recommend?

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• Points around a circumference C#

  - by Lautaro

  Im trying to get a list of vectors that go around a circle, but i keep getting the circle to go around several times. I want one circel and the dots to be placed along its circumference. I want the first dot to start at 0 and the last dot to end just before 360. Also i need to be able to calculate the spacing by the ammount of points. List<Vector2> pointsInPath = new List<Vector2>(); private int ammountOfPoints = 5; private int blobbSize = 200; private Vector2 topLeft = new Vector2(100, 100); private Vector2 blobbCenter; private int endAngle = 50; private int angleIncrementation; public Blobb() { blobbCenter = new Vector2(blobbSize / 2, blobbSize / 2) + topLeft; angleIncrementation = endAngle / ammountOfPoints; for (int i = 0; i < ammountOfPoints; i++) { pointsInPath.Add(getPointByAngle(i * angleIncrementation, 100, blobbCenter)); // pointsInPath.Add(getPointByAngle(i * angleIncrementation, blobbSize / 2, blobbCenter)); } } private Vector2 getPointByAngle(float angle, float distance, Vector2 centre) { return new Vector2((float)(distance * Math.Cos(angle) ), (float)(distance * Math.Sin(angle))) + centre ; }

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• Automatic syncing USB HD drive to local HD (different computers)

  - by luri

  I have a desktop PC at work, and a laptop at home.... or elsewhere. What I want to do is use a USB HD to store my documents (about 130 Gb, maybe more). That would serve as backup and also port my files to my laptop. I'd like any of both computers to automatically sync all files there with local copies, so that I can work at either of them and keep updated copies of everything in both (plus the USB drive, which would allow me to work in other computers, too, apart from being another backup). Dropbox ins't a solution for me, due to pricing and 100Gb limit. The workflow would be as follows, to clear things up: I work on PC1. Changes in files are automatically synced to USB whenever a file is modified. I go home and boot PC2. I plug the usb drive and local files are synced (if changed) with the most recent usb copies. While I work at PC2, again, changes in files spread to my USB drive. Whenever I go to PC1 again, I plug my usb and again everything synces. So the questions would be: a) Am I crazy? b) Can it be done? c) Will I have any file conflicts (provided I'm the only one that will modify the files)?

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• How To Export/Import a Website in IIS 7.x

  - by Tray Harrison

  IIS 6 had a great feature called ‘Save Configuration to a File’ which would allow you to easily export a website’s configuration, to be later used to import either on the same server or another box.  This came in handy anytime you wanted to duplicate a site in order to do some testing without impacting the existing application.  So naturally, Microsoft decided to do away with this feature in IIS 7. The process to export/import a site is still fairly simple, though not as obvious as it was in previous versions.  Here are the steps: 1. Open a command prompt and navigate to C:\Windows\System32\inetsrv and run the following command: appcmd list site /name:<sitename> /config /xml > C:\output.xml So if you were wanting to export a website named EAC, you would run the following: If you’ll be setting up another copy of the site on the same server, you’ll now need to edit the output.xml file before importing it.  This is necessary in order to avoid conflicts such as bindings, Site ID, etc.  To do this, edit the XML and change the values.  Go ahead and make a copy of the home directory, and rename it to whatever folder name you specified in the output – /EAC2 in this example.  If you decide to change the app pool, make sure you go ahead and create the new app pool as well. Once these edits have been made, we are now ready to import the site.  To do that run: appcmd add sites /in < c:\output.xml So for our example it would look like this: That’s it.  You should now see your site listed when opening up Inet Manager.  If for some reason the site fails to start, that’s probably because you forgot to create the new app pool or there is a problem with one of the other parameters you changed.  Look at the System log to identify any issues like this.

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• Is realtime validation of username good or bad?

  - by iamserious

  I have a simple form for the user to sign up to my site; with email, username and password fields. We are now trying to implement an ajax validation so the user doesn't have to post the form to find out if the username is already taken. I can do this either on keyup event or on text blur event. My question is, which of these is really the best way to do? Keyup From the user POV, it would be good if the validation is done as and when they are typing, (on key up event) - of course, I am waiting for half a second to see if the user stops typing before firing off the request, and user can make any adjustments immediately. But this means I am sending way more requests than if I validated the username on Blur event. Blur The number of requests will be much lower when the validation is done on blur event, But this means the user has to actually go away from the textbox, look at the validation result, and if necessary go back to it to make any changes and repeat the whole process until he gets it right. I had a quick look at google, tumblr, twitter and no one actually does username validations on keyup events, (heck, tubmlr waits for the form to be posted) but I can swear I have seen keyup validations in a lot of places too. So, coming back to the question, will keyup validations be too many for server, is it an unnecessary overhead? or is it worth taking these hits to give user a better experience? ps: all my regex validations etc are already done on javascript and only when it passes all these other criteria does it send a request to server to check if a username already exists. (And the server is doing a select count(1) from user where username = '' - nothing substantial, but still enough to occupy some resource) pps: I'm on asp.net, MS SQL stack., if that matters.

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• Storing User-uploaded Images

  - by Nyxynyx

  What is the usual practice for handling user uploaded photos and storing them on the database and server? For a user profile image: After receiving the image file from user, rename file to <image_id>_<username> Move image to /images/userprofile Add img filename to a table users containing their profile details like first_name, last_name, age, gender, birthday For a image for a review done by user: After receiving the image file from user, rename file to <image_id>_<review_id> Move image to /images/reviews Add img filename to a table reviews containing their profile details like review_id, review_content, user_id, score. Question 1: How should I go about storing the image filenames if the user can upload multiple photos for a particular review? Serialize? Question 2: Or have another table review_images with columns review_id, image_id, image_filename just for tracking images? Will doing a JOIN when retriving the image_filename from this table slow down performance noticeably? Question 3: Should all the images be stored in a single folder? Will there be a problem when we have 100K photos in the same folder? Is there a more efficient way to go about doing this?

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• Will having multiple domains improve my seo?

  - by Anonymous12345

  Lets say I have a domain already, for example www.automobile4u.com (not mine), with a website fully running and all. The title of my "Website" says: <title>Used cars - buy and sell your used cars here</title> Also, lets say I have fully SEO the website so when people searching for the term buy used cars, I end up on the second or first page. Now, I want to end up higher, so I go to the google adwords page where you can check how many searches are made on specific terms. Lets say the term "used cars" has 20 million searches each month. Here comes the question, could I just go and buy that domain with the search terms adress, in this case www.usedcars.com and make a redirect to my original page, and this way when people search for "used cars", my newly bought domain name comes up redirecting people to my original website (www.automobile4u.com)? The reason I believe this benefits me is because it seems search engines first of all check website adresses matching the search, so the query "used cars" would automatically bring www.usedcars.com to the first result right? What are the downsides for this? I already know about google spiders not liking redirects, but there are many methods of redirecting... Is this a good idea generally?

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• .NET app - Should we use SQL Server and duplicate some reference data from an external Oracle DB? Or use Oracle and have a DB link?

  - by Daventry

  We're looking to migrate some existing Excel/Access processes into a new system which will provide the users with a Silverlight frontend to run and view the reports instead of using MS Access. The initial idea was to have SQL Server 2008 as RDBMS. The problem is that we've got some static data such as country codes, counterparties, etc which live in an existing Oracle DB. Since we do not want to duplicate that data (if possible), we were thinking of having a DB link between SQL Server and Oracle, but our firm does not allow that. So the options are either duplicate the data or use Oracle as RDBMS - surprise, the firm does allow DB links between Oracle databases. The initial idea was also to use WCF RIA Services, Entity Framework, etc which we're not sure they play well with Oracle, that's why it was decided to go with SQL Server in the first place. Would you advise to go for Oracle so that we can just link the static data? Or use SQL Server 2008 and replicate it because it's "safer" to stay within the Microsoft land? To use or not to use Entity Framework and WCF RIA Services at all? Regards. UPDATE: Thanks everyone for your answers. Nothing is set in stone yet. We'll try to import the data instead of linking, as if the other DB goes down, our system can still carry on. We're likely to use SQL Server just because most developers are more experienced with it. Even if we used RIA Services, we can swap out the Data Access Layer and use other frameworks such those mentioned below.

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• How to optimize calls to multiple APIs at once and return as one set?

  - by Martin

  I have a web app that searches across 2 APIs right now. I have my own Restful web service that I call, and it does all the work on the backend to asynchronously call the 2 APIs and concatenate them into one result set for my web app to use. I want to scale this out and add as many other APIs as I can (currently looking at about 10 more). But as I add APIs, the call to my service gets (potentially) slower and more complex. How do I handle one API not responding ... and other issues that arise? What would be the best way to approach this? Should I create a service call for each API, that way each one is independent and not coupled to all the other calls? Is there a way on the backend to handle the multiple API calls without all the extra complexity it adds? If I go the route of a service call per API, now my client code gets more complex (and I have a lot of clients)? And it's more work for the client, and since I have mobile apps, it will cost the client more data usage. If I go one service call, is there a way to set up some sort of connection so I can return data as I get it, in case one service call hangs?

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• How to shutdown Windows 8 PC without using mouse?

  - by Gopinath

  Windows 8 sports a re-imagined desktop and tablet user interface with touch friendly Metro looks. One of the major changes in Windows 8 for a common users  is the lack of start menu, with which we got friended for more than a decade. On Windows 8 we would be missing it. As there is no start menu in Windows 8, the way you shutdown a Windows 8 computer is a bit different. To shutdown using Mouse, you need to hover on the top right edge of the screen to open the hidden menu,  go to "Settings"  tab -> "Power" -> Then choose for "Shut down", "Sleep" or "Restart".  That’s a lot of Mouse movement work and if you are a power user then you may not like to do that. How about shutting down the PC using Keyboard? Here are the two ways to shutdown the PC using keyboard Keyboard shortcuts With the help of keyboard shortcuts you can navigate to Power options of Windows 8. Press Win + C to bring the Settings Charm and use Arrows and Enter keys to navigate to access Shutdown menu. This is one of the easiest way to shutdown the PC without using Mouse. Run Command If you don’t like to go through the Setting menu, you can use the traditional Run commands. Press Win + R to open Run dialog and enter the command shutdown -s -t 0 to immediately shutdown the PC.

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• Tumblr custom domain not redirecting properly

  - by Manic

  I decided to host my blog at Tumblr, using their custom domain setup (http://blog.smokingfishgames.com/ instead of http://smokingfishgames.tumblr.com). However, it's been 72 hours and I'm still getting spotty redirection. It works some of the time--I go and see the page and blog, and it's all fine. However, it occasionally just stops working and redirects back to my web host, which is a directory with nothing but a single file called BUGGER.html (which I stuck in to make sure that it was my web host and not some Tumblr empty directory). Clearing the Chrome DNS cache makes the problem go away--for a while. After a few minutes, or an hour, or however long, I'll start seeing BUGGER.html again. I clear the cache, and poof, the blog shows up. The thing that's curious to me is that when I clear the cache and get BUGGER.html again (which happens occasionally), I can look at my Chrome DNS cache and see assets.tumblr.com UNSPECIFIED blog.smokingfishgames.com UNSPECIFIED www.tumblr.com UNSPECIFIED IP addresses and expiration times omitted for brevity's sake--if they're important I'm sure I can replicate the issue. This implies, to me anyway, that my browser is reaching Tumblr but getting bounced back to my web host. Any reason why this would be happening, or is this a normal symptom of DNS propagation? If it is a problem, should I be bothering Tumblr or my host with it, or is this something I can fix myself?

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• Ubuntu 12.04 Network Manager: unable to save manual setting to set up a static ip

  - by Andy

  I am fairly familiar with setting up servers, and ubuntu is generally my flavor of choice, but I just installed 12.04 desktop and I am seeing some behavior in network manager that is really puzzling. The network connection works fine if I leave it set on dhcp, but I would like a static IP address for my new web server. When I go into network manager and edit the connection for the one and only NIC I can select MANUAL from the dropdown menu but as soon as I do the Save button becomes greyed out. Even after filling out all fields for the connection it is still grey and I am unable to save the static IP connection information. Any thoughts would be greatly appreciated. I'm hoping there is just some new setting that I am unaware of.... On another note, if I stop the network manager and go edit the interfaces file (and the appropriate hosts/routes/dns files), I do get a static ip address assigned and I can contact my server from the outside, however, the server cannot find the internet. Can't ping even its own ip... I can ping the loopback interface though. I'm really confused on this one. Hoping someone can offer some help.

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• Being rocked...

  - by ZacHarlan

  After almost four and half years, I finally escaped from the world of telemarketing.     I'm now at a place that writes really good code, values testing, does routine code reviews, collaborates with each other so continuously and effectively somebody should make a documentary about it!   Today alone, I had two really smart and well respected developers go line by line through my code and show me how to make it better.  Seriously, people pay really good money for something like this and they don't get near the quality of feedback as I got!     +1 for me finally getting to a point in my career where i get to work with some of the best of the best in the software world!   I've been rocked by the fact that places like this actually exist.     I've been Rocked by the sheer size, complexity and simplicity of our website.     Most importantly I've been ROCKED by the fact that this many smart people check their egos at the door, gel together and look for ways to make software better than how they found it.  This is how to grow a business with tech... hire great people and watch them go!   Seriously, bravo.

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• How to Create tree type CVL in Content server(UCM)

  - by rajeev.y.ranjan-oracle

  Steps to create tree choice list:1)Create a table "tblStates" with column "stateID" and "stateName". Click on "ADD Recommended".2) Create another table "tblCities with columns "cityID", "stateID" and "cityName".3)Then create two views on these tables namely "tblstateview" and "tblcityview".3)In "StateView" added two rows with values as JH and MH in stateID column.Jharkhand and Maharastra in stateName.4)Similarly in tblcityview added two rows with values as:BO and RA in cityID column.JH and MH in stateID columnBokaro and Mumbai in cityname column.5)Created relationship with Parentinfo "tblStates" and stateID and  childinfo with tblCities and stateID.6)Created metadata by name "Newtest"Enable option list,go to the configure ,Select use tree,Click on go edit definition 7)Tree Definition at level 1: a)Choose" tblstateView"b)Choose relation "newstatecity"At Level2:a)Choose cityView.Log out of the NativeUI and ContentUI and test the tree created by name "Newtest".

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• How to make a text search template?

  - by Flipper

  I am not really sure what to call this, but I am looking for a way to have a "template" for my code to go by when searching for text. I am working on a project where a summary for a piece of text is supplied to the user. I want to allow the user to select a piece of text on the page so that the next time they come across a similar page I can find the text. For instance, lets say somebody goes to foxnews.com and selects the article like in the image below. Then whenever they go to any other foxnews.com article I would be able to identify the text for the article and summarize it for them. But an issue I see with this is for a site like Stack Exchange where you have multiple comments to be selected (like below) which means that I would have to be able to recursively search for all separate pieces of text. Requirements Be able to keep pieces of text separate from each other. Possible Issues DIV's may not contain ids, classes, or names. A piece of text may span across multiple DIVs How to recognize where an old piece of text ends and a new begins. How to store this information for later searching?

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• creative & complex vs simple and readable

  - by Shirish11

  Which is a better option? Its not always that when you have something creative your code is going to look ugly. But at times it does go a bit ugly. e.g. if ( (object1(0)==object2(0) && (object1(1)==object2(1) && (object1(2)==object2(2) && (object1(3)==object2(3)){ retval = true; else retval = false; is simple and readable bool retValue = (object1(0)==object2(0)) && (object1(1)==object2(1)) && (object1(2)==object2(2)) && (object1(3)==object2(3)); but having something like this will make some newbies scratch their heads. So what do I go for? including simple code everywhere might sometime hamper my performance. what I could think of was commenting wherever necessary but at times u get too curious to know what is actually happening. Any suggestions are welcome.

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• What are some ways to separate game logic from animations and the draw loop?

  - by TMV

  I have only previously made flash games, using MovieClips and such to separate out my animations from my game logic. Now I am getting into trying my hand at making a game for Android, but the game programming theory around separating these things still confuses me. I come from a background of developing non game web applications so I am versed in more MVC like patterns and am stuck in that mindset as I approach game programming. I want to do things like abstract my game by having, for example, a game board class that contains the data for a grid of tiles with instances of a tile class that each contain properties. I can give my draw loop access to this and have it draw the game board based on the properties of each tile on the game board, but I don't understand where exactly animation should go. As far as I can tell, animation sort of sits between the abstracted game logic (model) and the draw loop (view). With my MVC mindset, it's frustrating trying to decide where animation is actually supposed to go. It would have quite a bit of data associated with it like a model, but seemingly needs to be very closely coupled with the draw loop in order to have things like frame independent animation. How can I break out of this mindset and start thinking about patterns that make more sense for games?

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• Using .htaccess, can you hide the true URL?

  - by Richard Muthwill

  So I have a web hotel with 1 main website http://www.myrootsite.com/ and a few websites in subdirectories, in a folder called projects. I have domain names pointing to the subdirectories, but when holding the mouse over a link in those websites the URLs are shown as: http://www.myrootsite.com/projects/mysubsite/contact.html When I'm on mysubsite.com I want them to be shown as: http://www.mysubsite.com/contact.html I spoke to support for the web hotel and the guy said try using .htaccess, but I'm not sure exactly how to do this. Thank you very much for your time! Edit: For more information My website is: http://www.example1.com/ and I also own http://www.example2.com/. All of example2.com's files are in: example1.com/projects/example2/. When you visit example2.com, you'll notice all of the URL's point towards: example1.com/projects/example2/ but I want them to point towards: example2.com/ Can this be done? I hope this is enough info for you to go on :). Edit: For w3d I go to the url mysubsite.com and the browser shows the url mysubsite.com. The services I'm using create an iframe around myrootsite.com and use the url mysubsite.com I just hate that in Firefox and Internet Explorer, holding the mouse over link show that the destination url is: myrootsite.com/projects/mysubsite/...

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• Finding a job: feedback on my current prodicument and my relentless efforts [closed]

  - by Michael

  I am a very well rounded IT guy, with a passion for programming in particular. I have been through a BS program less the internship as I refuse to go lower than minimum wage (i.e. free) and/or such opportunities find the institution lacking. Since then, the catalog for my degree has changed, so I am making peace without it. I go up for job interviews and get myself no farther than a submitted resume. I have even changed my strategy and made this website: http://goo.gl/qqpN8 to showcase my highlights (but not at all exhaustive) for specific areas in the US and paid for classified ads. The 'internship' is notable as I am just trying to get my foot in the door. Because IT is so vast, with programming and engineering in particular, I spend my time researching the requirements for the job I am applying for. This has made me that well rounded guy I spoke of earlier, but has made me a victim of being a jack-of-all-trades; unfortunately being a master of none. I embrace my gung-ho attitude and find it to be a trait that has powered my career before. But I am starting to lose steam. I want it straight. What is not appealing about everything I am doing? What are the technologies that I need to focus on that are in great demand at the moment?

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• Item missing/damaged from Amazon order? Steps to quickly contact support to get replacements

  - by Gopinath

  I ordered few items from Amazon.com last week and when the package is delivered I found an item is missing. I reached out to Amazon Customer care and they resolved the issue by resending the missing item. Amazon’s customer care is awesome! They just asked me few questions regarding the order, person who accepted the delivery and without any further delay they provided details on when I’ll get the replacement item. Best part is Amazon customer care support is available through email, chat & telephone. I chose support through a chat session and resolved the issue. If you also missed an item or found a damaged item then here are the steps to be followed to get a replacement item Step 1 -  Go to amazon.com/contact Step 2 -  Click on Contact Us button available in General Support section, you may have to provide authentication details Step 3 – Contact Us screen displays your recent order. If your query is related to the displayed order then proceed go to next step otherwise select your order by clicking on Choose Different Order button Step 4 – Select the missing/damaged items from the list of items displayed from your order Step 5 – Choose the issue with your order. In case if an item is missing you may want to choose “Problem with an order”, “Missing item or parts” and “Entire item missing from shipment”. You may want to choose the options that are close to the issue you are facing with your order Step 6 – Choose how you want to support. You can choose either “E-Mail”, “Phone” or “Chat”. Based on the selected Support mode, proceed and communicate to them about the issue.  Rest assured. They will resolve your issue quickly.

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