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• Dec 5th Links: ASP.NET, ASP.NET MVC, jQuery, Silverlight, Visual Studio

  - by ScottGu

  Here is the latest in my link-listing series.  Also check out my VS 2010 and .NET 4 series for another on-going blog series I’m working on. [In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu] ASP.NET ASP.NET Code Samples Collection: J.D. Meier has a great post that provides a detailed round-up of ASP.NET code samples and tutorials from a wide variety of sources.  Lots of useful pointers. Slash your ASP.NET compile/load time without any hard work: Nice article that details a bunch of optimizations you can make to speed up ASP.NET project load and compile times. You might also want to read my previous blog post on this topic here. 10 Essential Tools for Building ASP.NET Websites: Great article by Stephen Walther on 10 great (and free) tools that enable you to more easily build great ASP.NET Websites.  Highly recommended reading. Optimize Images using the ASP.NET Sprite and Image Optimization Framework: A nice article by 4GuysFromRolla that discusses how to use the open-source ASP.NET Sprite and Image Optimization Framework (one of the tools recommended by Stephen in the previous article).  You can use this to significantly improve the load-time of your pages on the client. Formatting Dates, Times and Numbers in ASP.NET: Scott Mitchell has a great article that discusses formatting dates, times and numbers in ASP.NET.  A very useful link to bookmark.  Also check out James Michael’s DateTime is Packed with Goodies blog post for other DateTime tips. Examining ASP.NET’s Membership, Roles and Profile APIs (Part 18): Everything you could possibly want to known about ASP.NET’s built-in Membership, Roles and Profile APIs must surely be in this tutorial series. Part 18 covers how to store additional user info with Membership. ASP.NET with jQuery An Introduction to jQuery Templates: Stephen Walther has written an outstanding introduction and tutorial on the new jQuery Template plugin that the ASP.NET team has contributed to the jQuery project. Composition with jQuery Templates and jQuery Templates, Composite Rendering, and Remote Loading: Dave Ward has written two nice posts that talk about composition scenarios with jQuery Templates and some cool scenarios you can enable with them. Using jQuery and ASP.NET to Build a News Ticker: Scott Mitchell has a nice tutorial that demonstrates how to build a dynamically updated “news ticker” style UI with ASP.NET and jQuery. Checking All Checkboxes in a GridView using jQuery: Scott Mitchell has a nice post that covers how to use jQuery to enable a checkbox within a GridView’s header to automatically check/uncheck all checkboxes contained within rows of it. Using jQuery to POST Form Data to an ASP.NET AJAX Web Service: Rick Strahl has a nice post that discusses how to capture form variables and post them to an ASP.NET AJAX Web Service (.asmx). ASP.NET MVC ASP.NET MVC Diagnostics Using NuGet: Phil Haack has a nice post that demonstrates how to easily install a diagnostics page (using NuGet) that can help identify and diagnose common configuration issues within your apps. ASP.NET MVC 3 JsonValueProviderFactory: James Hughes has a nice post that discusses how to take advantage of the new JsonValueProviderFactory support built into ASP.NET MVC 3.  This makes it easy to post JSON payloads to MVC action methods. Practical jQuery Mobile with ASP.NET MVC: James Hughes has another nice post that discusses how to use the new jQuery Mobile library with ASP.NET MVC to build great mobile web applications. Credit Card Validator for ASP.NET MVC 3: Benjii Me has a nice post that demonstrates how to build a [CreditCard] validator attribute that can be used to easily validate credit card numbers are in the correct format with ASP.NET MVC. Silverlight Silverlight FireStarter Keynote and Sessions: A great blog post from John Papa that contains pointers and descriptions of all the great Silverlight content we published last week at the Silverlight FireStarter.  You can watch all of the talks online.  More details on my keynote and Silverlight 5 announcements can be found here. 31 Days of Windows Phone 7: 31 great tutorials on how to build Windows Phone 7 applications (using Silverlight).  Silverlight for Windows Phone Toolkit Update: David Anson has a nice post that discusses some of the additional controls provided with the Silverlight for Windows Phone Toolkit. Visual Studio JavaScript Editor Extensions: A nice (and free) Visual Studio plugin built by the web tools team that significantly improves the JavaScript intellisense support within Visual Studio. HTML5 Intellisense for Visual Studio: Gil has a blog post that discusses a new extension my team has posted to the Visual Studio Extension Gallery that adds HTML5 schema support to Visual Studio 2008 and 2010. Team Build + Web Deployment + Web Deploy + VS 2010 = Goodness: Visual blogs about how to enable a continuous deployment system with VS 2010, TFS 2010 and the Microsoft Web Deploy framework.  Visual Studio 2010 Emacs Emulation Extension and VIM Emulation Extension: Check out these two extensions if you are fond of Emacs and VIM key bindings and want to enable them within Visual Studio 2010. Hope this helps, Scott

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• Share a Printer on Your Network from Vista or XP to Windows 7

  - by Mysticgeek

  The other day we looked at sharing a printer between Windows 7 machines, but you may only have one Windows 7 machine and the printer is connected to a Vista or XP computer. Today we show you how to share a printer from either Vista or XP to Windows 7. We previously showed you how to share files and printers between Windows 7 and XP. But what if you have a printer connected to an XP or Vista machine in another room, and you want to print to it from Windows 7? This guide will walk you through the process. Note: In these examples we’re using 32-bit versions of Windows 7, Vista, and XP on a basic home network. We are using an HP PSC 1500 printer, but keep in mind every printer is different so finding and installing the correct drivers will vary. Share a Printer from Vista To share the printer on a Vista machine click on Start and enter printers into the search box and hit Enter. Right-click on the printer you want to share and select Sharing from the context menu. Now in Printer Properties, select the Sharing tab, mark the box next to Share this printer, and give the printer a name. Make sure the name is something simple with no spaces then click Ok. Share a Printer from XP To share a printer from XP click on Start then select Printers and Faxes. In the Printers and Faxes window right-click on the printer to share and select Sharing. In the Printer Properties window select the Sharing tab and the radio button next to Share this printer and give it a short name with no spaces then click Ok. Add Printer to Windows 7 Now that we have the printer on Vista or XP set up to be shared, it’s time to add it to Windows 7. Open the Start Menu and click on Devices and Printers. In Devices and Printers click on Add a printer. Next click on Add a network, wireless or Bluetooth printer. Windows 7 will search for the printer on your network and once its been found click Next. The printer has been successfully added…click Next. Now you can set it as the default printer and send a test page to verify everything works. If everything is successful, close out of the add printer screens and you should be good to go.   Alternate Method If the method above doesn’t work, you’ll can try the following for either XP or Vista. In our example, when trying to add the printer connected to our XP machine, it wasn’t recognized automatically. If you’re search pulls up nothing then click on The printer that I want isn’t listed. In the Add Printer window under Find a printer by name or TCP/IP address click the radio button next to Select a shared printer by name. You can either type in the path to the printer or click on Browse to find it. In this instance we decided to browse to it and notice we have 5 computers found on the network. We want to be able to print to the XPMCE computer so we double-click on that. Type in the username and password for that computer… Now we see the printer and can select it. The path to the printer is put into the Select a shared printer by name field. Wait while Windows connects to the printer and installs it… It’s successfully added…click Next. Now you can set it as the default printer or not and print a test page to make sure everything works successfully. Now when we go back to Devices and Printers under Printers and Faxes, we see the HP printer on XPMCE. Conclusion Sharing a printer from one machine to another can sometimes be tricky, but the method we used here in our setup worked well. Since the printer we used is fairly new, there wasn’t a problem with locating any drivers for it. Windows 7 includes a lot of device drivers already so you may be surprised on what it’s able to install. Your results may vary depending on your type of printer, Windows version, and network setup. This should get you started configuring the machines on your network—hopefully with good results.  If you you have two Windows 7 computers, then sharing a printer or files is easy through the Homegroup feature. You can also share a printer between Windows 7 machines on the same network but not Homegroup. Similar Articles Productive Geek Tips Share a Printer Between Windows 7 Machines Not in the Same HomegroupShare Files and Printers between Windows 7 and XPHow To Share Files and Printers Between Windows 7 and VistaEnable Mapping to \HostnameC$ Share on Windows 7 or VistaUse the Homegroup Feature in Windows 7 to Share Printers and Files TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Enable Check Box Selection in Windows 7 OnlineOCR – Free OCR Service Betting on the Blind Side, a Vanity Fair article 30 Minimal Logo Designs that Say More with Less LEGO Digital Designer – Free Create a Personal Website Quickly using Flavors.me

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• Share a Printer on Your Network from Vista or XP to Windows 7

  - by Mysticgeek

  The other day we looked at sharing a printer between Windows 7 machines, but you may only have one Windows 7 machine and the printer is connected to a Vista or XP computer. Today we show you how to share a printer from either Vista or XP to Windows 7. We previously showed you how to share files and printers between Windows 7 and XP. But what if you have a printer connected to an XP or Vista machine in another room, and you want to print to it from Windows 7? This guide will walk you through the process. Note: In these examples we’re using 32-bit versions of Windows 7, Vista, and XP on a basic home network. We are using an HP PSC 1500 printer, but keep in mind every printer is different so finding and installing the correct drivers will vary. Share a Printer from Vista To share the printer on a Vista machine click on Start and enter printers into the search box and hit Enter. Right-click on the printer you want to share and select Sharing from the context menu. Now in Printer Properties, select the Sharing tab, mark the box next to Share this printer, and give the printer a name. Make sure the name is something simple with no spaces then click Ok. Share a Printer from XP To share a printer from XP click on Start then select Printers and Faxes. In the Printers and Faxes window right-click on the printer to share and select Sharing. In the Printer Properties window select the Sharing tab and the radio button next to Share this printer and give it a short name with no spaces then click Ok. Add Printer to Windows 7 Now that we have the printer on Vista or XP set up to be shared, it’s time to add it to Windows 7. Open the Start Menu and click on Devices and Printers. In Devices and Printers click on Add a printer. Next click on Add a network, wireless or Bluetooth printer. Windows 7 will search for the printer on your network and once its been found click Next. The printer has been successfully added…click Next. Now you can set it as the default printer and send a test page to verify everything works. If everything is successful, close out of the add printer screens and you should be good to go.   Alternate Method If the method above doesn’t work, you’ll can try the following for either XP or Vista. In our example, when trying to add the printer connected to our XP machine, it wasn’t recognized automatically. If you’re search pulls up nothing then click on The printer that I want isn’t listed. In the Add Printer window under Find a printer by name or TCP/IP address click the radio button next to Select a shared printer by name. You can either type in the path to the printer or click on Browse to find it. In this instance we decided to browse to it and notice we have 5 computers found on the network. We want to be able to print to the XPMCE computer so we double-click on that. Type in the username and password for that computer… Now we see the printer and can select it. The path to the printer is put into the Select a shared printer by name field. Wait while Windows connects to the printer and installs it… It’s successfully added…click Next. Now you can set it as the default printer or not and print a test page to make sure everything works successfully. Now when we go back to Devices and Printers under Printers and Faxes, we see the HP printer on XPMCE. Conclusion Sharing a printer from one machine to another can sometimes be tricky, but the method we used here in our setup worked well. Since the printer we used is fairly new, there wasn’t a problem with locating any drivers for it. Windows 7 includes a lot of device drivers already so you may be surprised on what it’s able to install. Your results may vary depending on your type of printer, Windows version, and network setup. This should get you started configuring the machines on your network—hopefully with good results.  If you you have two Windows 7 computers, then sharing a printer or files is easy through the Homegroup feature. You can also share a printer between Windows 7 machines on the same network but not Homegroup. Similar Articles Productive Geek Tips Share a Printer Between Windows 7 Machines Not in the Same HomegroupShare Files and Printers between Windows 7 and XPHow To Share Files and Printers Between Windows 7 and VistaEnable Mapping to \HostnameC$ Share on Windows 7 or VistaUse the Homegroup Feature in Windows 7 to Share Printers and Files TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Enable Check Box Selection in Windows 7 OnlineOCR – Free OCR Service Betting on the Blind Side, a Vanity Fair article 30 Minimal Logo Designs that Say More with Less LEGO Digital Designer – Free Create a Personal Website Quickly using Flavors.me

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• Social Network Updates: While You Were Busy Marketing 2

  - by Mike Stiles

  Since social moves at the speed of data, it’s already time for another update, as we did back in April, on the changes the various social networks have made or gone through while you were busy marketing. Facebook There’s a lot of talk Facebook’s developing a mobile product to act like Flipboard and surface news, from both users and media outlets. The biggest news was Facebook/Instagram’s introduction of 15-second videos, enhanced with with filters, to take some of Vine’s candy. You can also delete parts of videos and rerecord them, and there’s image stabilization. Facebook’s ad revenue is coming along just fine, thank you very much. 35% quarter-to-quarter growth in Q2. And it looks like new formats like Mobile App Install Ads and Unpublished Page Posts are adding to the mix. If you don’t already, you’ll soon see a little camera in comment boxes letting you insert photos right into the comments you make. The drive toward “more visual” continues. The other big news is Facebook’s adoption of our Twitter friend, the hashtag. Adding # sets apart the post topic so it can be easily found or discovered. It’s also being added to Google Plus, Tumblr, and Pinterest. Twitter Want to send someone a promoted tweet when they’re in range of your store? That could be happening by the end of this year. Some users have been seeing automatic in-stream previews of images on Twitter.com. Right now it’s images in your own tweets, but we can assume all tweets are next. Get your followers organized! Twitter raised the limit on the number of lists you can create from 20 to 1,000. They also raised the number of accounts you can have in a list from 500 to 5,000. Twitter started notifying you when someone favorites a tweet you’re mentioned in or re-tweets a tweet you re-tweeted. Anyway, it’s the first time Twitter’s notified you about indirect interactions like that. Who’s afraid of Instagram? A study shows 6-second Vine videos are being posted to Twitter at the rate of 9/second, up from 5/second 2 months ago. Vine has over 13 million users and branded Vines are 4x more likely to be shared than video ads. Google Plus Now featuring a 3-column redesigned stream, and images that take up a whole column. And photo filters Auto Highlight and Auto Awesome work to turn your photos into a real show. Google Hangouts is the workhorse for all Google messaging now, it’s not just an online chat with 9 people anymore. Google Plus Dashboard improves the connection between your company’s Google Plus business page and your Google Plus Local. Updates go out across all Google properties and you can do your managing from the dashboard. With Google Plus’ authorship system, you can build “Author Rank” based on what you write and put on the web. If your stuff is +1’ed and shared a lot, you’re the real deal and there are search result benefits. LinkedIn "Who's Viewed Your Updates" shows you what you’ve shared recently, who saw it and what they did about it in real-time. “Influencers” is, well, influential. Traffic to all LI news products has gone up 8x since it was introduced. LinkedIn is quickly figuring out how to get users to stick around awhile. You and your brand can post images and documents in status updates now. In fact, that whole “document posting” thing is making some analysts wonder if LinkedIn will drift on over to the Dropboxes and YouSendIts of the world. C’mon, admit it. Your favorite part of LinkedIn is being able to see who’s viewed your profile. Now you’ve got even more info and can see what/who you have in common. Premium users get even deeper insights about how people are finding them. If you’re a big fan of security, you’ll love that LinkedIn started offering two-factor authentication (2FA). It’s optional, but step 2 is a one-time code texted to your registered mobile. Pinterest A study showed pins have a looong shelf life compared to other social net posts. “Clicks kept coming for 30 days and beyond.” Most pins are timeless, and the infinite scroll causes people to see older pins. Is it a keeper? Pinterest jumped 82% to 54 million users in the past year. It’s valued at $2.5 billion and is one of the biggest sources of referral traffic there is. That said, CEO Ben Silbermann adds, "Right now, we don't make money." A new search feature stops you from having to endlessly scroll through your own pins looking for that waterfall picture you posted. Simply select “just my pins” in the search bar. New "Rich Pins" lets brands add info like price and availability to pins that can be updated daily via a data feed from your merchant site. Not so fast, you have to apply to Pinterest for it first. Like other social nets, Pinterest does not allow sexual content, nudity, or even partial nudity. However…some art contains nudity, and Pinterest wants to allow art. What constitutes “art” will be judged by…what we have to assume are Pinterest employees who love their job. @mikestilesPhoto: stock.xchng, Tim Marmon

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• Oracle Unveils Industry’s Broadest Cloud Strategy

  - by kellsey.ruppel

  Oracle Unveils Industry’s Broadest Cloud Strategy Adds Social Cloud and Showcases early customers Redwood Shores, Calif. – June 6, 2012 “Almost seven years of relentless engineering and innovation plus key strategic acquisitions. An investment of billions. We are now announcing the most comprehensive Cloud on the planet Earth,” said Oracle CEO, Larry Ellison. “Most cloud vendors only have niche assets. They don’t have platforms to extend. Oracle is the only vendor that offers a complete suite of modern, socially-enabled applications, all based on a standards-based platform.” News Facts In a major strategy update today, Larry Ellison announced the industry’s broadest and most advanced Cloud strategy and introduced Oracle Cloud Social Services, a broad Enterprise Social Platform offering. Oracle Cloud delivers a broad set of industry-standards based, integrated services that provide customers with subscription-based access to Oracle Platform Services, Application Services, and Social Services, all completely managed, hosted and supported by Oracle. Offering a wide range of business applications and platform services, the Oracle Cloud is the only cloud to enable customers to avoid the data and business process fragmentation that occurs when using multiple, siloed public clouds. Oracle Cloud is powered by leading enterprise-grade infrastructure, including Oracle Exadata and Oracle Exalogic, providing customers and partners with a high-performance, reliable, and secure infrastructure for running critical business applications. Oracle Cloud enables easy self-service for both business users and developers. Business users can order, configure, extend, and monitor their applications. Developers and administrators can easily develop, deploy, monitor and manage their applications. As part of the event, Oracle also showcased several early Oracle Cloud customers and partners including system integrators and independent software vendors. Oracle Cloud Platform Services Built on a common, complete, standards-based and enterprise-grade set of infrastructure components, Oracle Cloud Platform Services enable customers to speed time to market and lower costs by quickly building, deploying and managing bespoke applications. Oracle Cloud Platform Services will include: Database Services to manage data and build database applications with the Oracle Database. Java Services to develop, deploy and manage Java applications with Oracle WebLogic. Developer Services to allow application developers to collaboratively build applications. Web Services to build Web applications rapidly using PHP, Ruby, and Python. Mobile Services to allow developers to build cross-platform native and HTML5 mobile applications for leading smartphones and tablets. Documents Services to allow project teams to collaborate and share documents through online workspaces and portals. Sites Services to allow business users to develop and maintain visually engaging .com sites Analytics Services to allow business users to quickly build and share analytic dashboards and reports through the Cloud. Oracle Cloud Application Services Oracle Cloud Application Services provides customers access to the industry’s broadest range of enterprise applications available in the cloud today, with built-in business intelligence, social and mobile capabilities. Easy to setup, configure, extend, use and administer, Oracle Cloud Application Services will include: ERP Services: A complete set of Financial Accounting, Project Management, Procurement, Sourcing, and Governance, Risk & Compliance solutions. HCM Services: A complete Human Capital Management solution including Global HR, Workforce Lifecycle Management, Compensation, Benefits, Payroll and other solutions. Talent Management Services: A complete Talent Management solution including Recruiting, Sourcing, Performance Management, and Learning. Sales and Marketing Services: A complete Sales and Marketing solution including Sales Planning, Territory Management, Leads & Opportunity Management, and Forecasting. Customer Experience Services: A complete Customer Service solution including Web Self-Service, Contact Centers, Knowledge Management, Chat, and e-mail Management. Oracle Cloud Social Services Oracle Cloud Social Services provides the most broad and complete enterprise social platform available in the cloud today.  With Oracle Cloud Social Services, enterprises can engage with their customers on a range of social media properties in a comprehensive and meaningful fashion including social marketing, commerce, service and listening. The platform also provides enterprises with a rich social networking solution for their employees to collaborate effectively inside the enterprise. Oracle’s integrated social platform will include: Oracle Social Network to enable secure enterprise collaboration and purposeful social networking for business. Oracle Social Data Services to aggregate data from social networks and enterprise data sources to enrich business applications. Oracle Social Marketing and Engagement Services to enable marketers to centrally create, publish, moderate, manage, measure and report on their social marketing campaigns. Oracle Social Intelligence Services to enable marketers to analyze social media interactions and to enable customer service and sales teams to engage with customers and prospects effectively. Supporting Resources Oracle Cloud – learn more cloud.oracle.com – sign up now Webcast – watch the replay About Oracle Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NASDAQ:ORCL), visit www.oracle.com. TrademarksOracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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• Identity Management Monday at Oracle OpenWorld

  - by Tanu Sood

  What a great start to Oracle OpenWorld! Did you catch Larry Ellison’s keynote last evening? As expected, it was a packed house and the keynote received a tremendous response both from the live audience as well as the online community as evidenced by the frequent spontaneous applause in house and the twitter buzz. Here’s but a sampling of some of the tweets that flowed in: @paulvallee: I freaking love that #oracle has been born again in it's interest in core tech #oow (so good for #pythian) @rwang0: MyPOV: #oracle just leapfrogged the competition on the tech front across the board. All they need is the content delivery network #oow12 @roh1: LJE more astute & engaging this year. Nice announcements this year with 12c the MTDB sounding real good. #oow12 @brooke: Cool to see @larryellison interrupted multiple times by applause from the audience. Great speaker. #OOW And there’s lot more to come this week. Identity Management sessions kick-off today. Here’s a quick preview of what’s in store for you today for Identity Management: CON9405: Trends in Identity Management 10:45 a.m. – 11:45 a.m., Moscone West 3003 Hear directly from subject matter experts from Kaiser Permanente and SuperValu who would share the stage with Amit Jasuja, Senior Vice President, Oracle Identity Management and Security, to discuss how the latest advances in Identity Management that made it in Oracle Identity Management 11g Release 2 are helping customers address emerging requirements for securely enabling cloud, social and mobile environments. CON9492: Simplifying your Identity Management Implementation 3:15 p.m. – 4:15 p.m., Moscone West 3008 Implementation experts from British Telecom, Kaiser Permanente and UPMC participate in a panel to discuss best practices, key strategies and lessons learned based on their own experiences. Attendees will hear first-hand what they can do to streamline and simplify their identity management implementation framework for a quick return-on-investment and maximum efficiency. This session will also explore the architectural simplifications of Oracle Identity Governance 11gR2, focusing on how these enhancements simply deployments. CON9444: Modernized and Complete Access Management 4:45 p.m. – 5:45 p.m., Moscone West 3008 We have come a long way from the days of web single sign-on addressing the core business requirements. Today, as technology and business evolves, organizations are seeking new capabilities like federation, token services, fine grained authorizations, web fraud prevention and strong authentication. This session will explore the emerging requirements for access management, what a complete solution is like, complemented with real-world customer case studies from ETS, Kaiser Permanente and TURKCELL and product demonstrations. HOL10478: Complete Access Management Monday, October 1, 1:45 p.m. – 2:45 p.m., Marriott Marquis - Salon 1/2 And, get your hands on technology today. Register and attend the Hands-On-Lab session that demonstrates Oracle’s complete and scalable access management solution, which includes single sign-on, authorization, federation, and integration with social identity providers. Further, the session shows how to securely extend identity services to mobile applications and devices—all while leveraging a common set of policies and a single instance. Product Demonstrations The latest technology in Identity Management is also being showcased in the Exhibition Hall so do find some time to visit our product demonstrations there. Experts will be at hand to answer any questions. DEMOS LOCATION EXHIBITION HALL HOURS Access Management: Complete and Scalable Access Management Moscone South, Right - S-218 Monday, October 1 9:30 a.m.–6:00 p.m. 9:30 a.m.–10:45 a.m. (Dedicated Hours) Tuesday, October 2 9:45 a.m.–6:00 p.m. 2:15 p.m.–2:45 p.m. (Dedicated Hours) Wednesday, October 3 9:45 a.m.–4:00 p.m. 2:15 p.m.–3:30 p.m. (Dedicated Hours) Access Management: Federating and Leveraging Social Identities Moscone South, Right - S-220 Access Management: Mobile Access Management Moscone South, Right - S-219 Access Management: Real-Time Authorizations Moscone South, Right - S-217 Access Management: Secure SOA and Web Services Security Moscone South, Right - S-223 Identity Governance: Modern Administration and Tooling Moscone South, Right - S-210 Identity Management Monitoring with Oracle Enterprise Manager Moscone South, Right - S-212 Oracle Directory Services Plus: Performant, Cloud-Ready Moscone South, Right - S-222 Oracle Identity Management: Closed-Loop Access Certification Moscone South, Right - S-221 We recommend you keep the Focus on Identity Management document handy. And don’t forget, if you are not on site, you can catch all the keynotes LIVE from the comfort of your desk on YouTube.com/Oracle. Keep the conversation going on @oracleidm. Use #OOW and #IDM and get engaged today. Photo Courtesy: @OracleOpenWorld

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• My Tech Ed North America Preview - Content Edition

  - by Chris Gardner

  As I promised in my last post, I feel the need to give you a rundown on all the technical content I am looking forward to checking out at Tech Ed this year. We shall start with the content I know I'll be able to see. This would be some demo stations in the Technical Learning Center. I will DEFINITELY be checking out the Windows Phone Device Bar. I will admit that I am a bit of a phone snob, and I just want to manhandle all that sexy, sexy tech. I am also planning on talking to the Windows Phone team and the Azure team. Year after year, I end up spending more time in either the TLC or taking certification tests than anywhere else. This leads me to the one "Exam Cram" session I hope to attend. There is a session to cram for 70-599: Designing and Developing Windows Phone Applications. I know this seems odd. I'm (sort of) an XNA guru. However, I'm not that up on my Silverlight. I know enough to add Silverlight to an XNA project. Now, let's talk breakout sessions. We always need to keep track of where we're going. I know, I talk about solving problems over forcing buzz words. However, it is important to know what those buzz words before you tell people not to use them. For this, we will look to the "What's New in Visual Studio 11" and "What's New in Microsoft .NET Framework 4.5." Of course, we do talk bad about buzz words around here. For this, I'm really looking forward to "Visual C#/Visual Basic: Becoming a Guru with Existing Features." I still have .NET 2 tricks that are crucial to my internal libraries. In depth knowledge will NEVER trump shortcut libraries. There is a session in ASP.NET for phones and tablets. For those of you that have not tried to use ASP.NET on a mobile device, there is one thing you really need to understand. Mobile devices don't use scroll bars. That's right; the thing with the least screen real estate doesn't use scroll bars. Thus, I am hoping this session will give some good advice in having an ASP.NET site target both mobile and desktop. The last "business only" session "The Accidental Team Foundation Server Admin." T & W Operations is a VERY small business. As such, I am the TFS admin because I'm the developer that is also the SQL Guru. I keep my server up, but it'd be nice to know some really cool tricks for the part time guy. This leads us the the fun sessions. Coding4Fun has a Kinect session. The Twitter followers will remember that I now have a Kinect for Windows sitting on my desk at work. I have gotten pretty handy with the device, but I KNOW I'm missing some good stuff. Finally, we come to Brian Prince's session on "Making Crazy Money with Games and the Cloud." Never mind the fact that we're using Azure at work. Never mind the fact that I'm actually using the cloud in a game. Never mind the fact that the session has the terms "Crazy Money" and "Games" in the title. If you've never seen Brian Prince speak, you're missing out. In the Hands-on-Labs, we are not allowed to make our own schedule. Instead, we're asked what sessions we can't miss, and they try to schedule around those times. This was the one session I said I couldn't miss. This should complete the technical content for the conference. Coming soon, I'll dig into the certifications I hope to attain. Then, we'll talk about the social activities for the week. Here's a preview of that. I am a member of The Krewe...

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• How to get sound on macbook pro 4,1

  - by Thomas

  I have just installed Xubuntu 12.04.2. My soundcard is detected: thomas@thomas-pc:~$ sudo aplay -l **** List of PLAYBACK Hardware Devices **** Home directory /home/thomas not ours. card 0: Intel [HDA Intel], device 0: ALC889A Analog [ALC889A Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: Intel [HDA Intel], device 1: ALC889A Digital [ALC889A Digital] Subdevices: 1/1 Subdevice #0: subdevice #0 Everything is put to max in alsamixer and nothing is muted (all the sliders are on OO. My speakers do not work, but when I plug in a headphone I hear it very soft. When I connect my stereo and put the sound VERY loud (3-blocks-of-complaining-neighbours loud) I hear it on a normal level but crackling. I added options snd-hda-intel model=mbp5 amixer set IEC958 off to at the end of /etc/modprobe.d/alsa-base.conf. When it's still not working I tried everything here: https://help.ubuntu.com/community/SoundTroubleshooting 1 >>> list-sinks 1 sink(s) available. * index: 0 name: <alsa_output.pci-0000_00_1b.0.analog-stereo> driver: <module-alsa-card.c> flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY state: SUSPENDED suspend cause: IDLE priority: 9959 volume: 0: 100% 1: 100% 0: 0.00 dB 1: 0.00 dB balance 0.00 base volume: 100% 0.00 dB volume steps: 65537 muted: no current latency: 0.00 ms max request: 0 KiB max rewind: 0 KiB monitor source: 0 sample spec: s16le 2ch 44100Hz channel map: front-left,front-right Stereo used by: 0 linked by: 0 configured latency: 0.00 ms; range is 0.50 .. 371.52 ms card: 0 <alsa_card.pci-0000_00_1b.0> module: 4 properties: alsa.resolution_bits = "16" device.api = "alsa" device.class = "sound" alsa.class = "generic" alsa.subclass = "generic-mix" alsa.name = "ALC889A Analog" alsa.id = "ALC889A Analog" alsa.subdevice = "0" alsa.subdevice_name = "subdevice #0" alsa.device = "0" alsa.card = "0" alsa.card_name = "HDA Intel" alsa.long_card_name = "HDA Intel at 0x9b500000 irq 46" alsa.driver_name = "snd_hda_intel" device.bus_path = "pci-0000:00:1b.0" sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0" device.bus = "pci" device.vendor.id = "8086" device.vendor.name = "Intel Corporation" device.product.name = "82801H (ICH8 Family) HD Audio Controller" device.form_factor = "internal" device.string = "front:0" device.buffering.buffer_size = "65536" device.buffering.fragment_size = "32768" device.access_mode = "mmap+timer" device.profile.name = "analog-stereo" device.profile.description = "Analog Stereo" device.description = "Built-in Audio Analog Stereo" alsa.mixer_name = "Realtek ALC889A" alsa.components = "HDA:10ec0885,106b3a00,00100103" module-udev-detect.discovered = "1" device.icon_name = "audio-card-pci" ports: analog-output-speaker: Speakers (priority 10000, available: unknown) properties: analog-output-headphones: Headphones (priority 9000, available: no) properties: active port: <analog-output-speaker> 2 and 3: Doesn't seem an permission issue, the sound is very far away (See opening paragraph). 4 thomas@thomas-pc:~$ sudo aplay -l **** List of PLAYBACK Hardware Devices **** Home directory /home/thomas not ours. card 0: Intel [HDA Intel], device 0: ALC889A Analog [ALC889A Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: Intel [HDA Intel], device 1: ALC889A Digital [ALC889A Digital] Subdevices: 1/1 Subdevice #0: subdevice #0 5 thomas@thomas-pc:~$ find /lib/modules/`uname -r` | grep snd /lib/modules/3.2.0-48-generic/kernel/sound/core/snd-hwdep.ko /lib/modules/3.2.0-48-generic/kernel/sound/core/snd-pcm.ko [.. huge lists continues ..] /lib/modules/3.2.0-48-generic/kernel/sound/pcmcia/pdaudiocf/snd-pdaudiocf.ko /lib/modules/3.2.0-48-generic/kernel/sound/pcmcia/vx/snd-vxpocket.ko thomas@thomas-pc:~$ 6 thomas@thomas-pc:~$ lspci -v | grep -A7 -i "audio" 00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03) Subsystem: Apple Inc. Device 00a4 Flags: bus master, fast devsel, latency 0, IRQ 46 Memory at 9b500000 (64-bit, non-prefetchable) [size=16K] Capabilities: <access denied> Kernel driver in use: snd_hda_intel Kernel modules: snd-hda-intel 7 I guess it's supported. Linux mint and Xubuntu 13.04 had no trouble with sounds. Everything worked out of the box Thanks in advance Edit: alsa-info.sh output: WARNING: /etc/modprobe.d/alsa-base.conf line 45: ignoring bad line starting with 'amixer' ALSA Information Script v 0.4.62 -------------------------------- This script visits the following commands/files to collect diagnostic information about your ALSA installation and sound related hardware. dmesg lspci lsmod aplay amixer alsactl /proc/asound/ /sys/class/sound/ ~/.asoundrc (etc.) See './alsa-info.sh --help' for command line options. WARNING: /etc/modprobe.d/alsa-base.conf line 45: ignoring bad line starting with 'amixer' Automatically upload ALSA information to www.alsa-project.org? [y/N] : y Uploading information to www.alsa-project.org ... Done! Your ALSA information is located at http://www.alsa-project.org/db/?f=6cffc584284d4c0b266eb53249824ef83d6c4e3e Please inform the person helping you. thomas@thomas-pc:~$

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• Who is Jeremiah Owyang?

  - by Michael Hylton

  Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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• EHome IR receiver and Ubuntu 13 - any one have this working?

  - by squakie

  I have a "generic" USB IR receiver I purchased off of Ebay to make my life a little easier with XBMC on my Ubuntu box. I am currently running 13.10 and have never tried nor have any knowledge of IR in Ubuntu. I know of lirc, and I know a lot of it is now included in the kernel. My understanding is that lirc in basic terms maps pulses from an remote control to functions - like keyboard or mouse clicks. It is also my understanding that I might still need a driver or something for my device. lsusb shows the device as: Bus 006 Device 003: ID 147a:e016 Formosa Industrial Computing, Inc. eHome Infrared Receiver dmesg shows the following pertaining to the device: [43635.311985] usb 6-2: USB disconnect, device number 2 [43641.344387] usb 6-2: new full-speed USB device number 3 using ohci-pci [43641.543454] usb 6-2: New USB device found, idVendor=147a, idProduct=e016 [43641.543467] usb 6-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [43641.543473] usb 6-2: Product: eHome Infrared Transceiver [43641.543478] usb 6-2: Manufacturer: Formosa21 [43641.543483] usb 6-2: SerialNumber: FM000623 [43641.555736] Registered IR keymap rc-rc6-mce [43641.555968] input: Media Center Ed. eHome Infrared Remote Transceiver (147a:e016) as /devices/pci0000:00/0000:00:12.0/usb6/6-2/6-2:1.0/rc/rc2/input15 [43641.556221] rc2: Media Center Ed. eHome Infrared Remote Transceiver (147a:e016) as /devices/pci0000:00/0000:00:12.0/usb6/6-2/6-2:1.0/rc/rc2 [43641.556584] input: MCE IR Keyboard/Mouse (mceusb) as /devices/virtual/input/input16 [43641.557186] rc rc2: lirc_dev: driver ir-lirc-codec (mceusb) registered at minor = 0 [43641.731965] mceusb 6-2:1.0: Registered Formosa21 eHome Infrared Transceiver with mce emulator interface version 1 [43641.731978] mceusb 6-2:1.0: 2 tx ports (0x0 cabled) and 2 rx sensors (0x0 active) (excuse the double spacing, but I had to put in extra cr/lf using "enter" or the entire thing was just one long unreadable string). When I connect the same IR receiver to a Raspberry Pi running OpenELEC/XBMC there is no flashing led unless I press a remote button, and the device works. In Ubuntu, the led is constantly blinking, and nothing happens when I press a remote key. I tried the command line program to test but it never echoes anything back to the terminal window. I believe it must need some sort of driver or something else, but I am completely in the dark on this. If it matters I also have: - Logitech wireless keyboard/mouse USB receiver - Tenda USB wireless adapter And.....I've also noticed some errors now that show in dmesg that seem to somehow related to HDMI if that makes any sense: 46721.144731] HDMI: ELD buf size is 0, force 128 [46721.144749] HDMI: invalid ELD data byte 0 [46721.444025] HDMI: ELD buf size is 0, force 128 [46721.444061] HDMI: invalid ELD data byte 0 [46721.743375] HDMI: ELD buf size is 0, force 128 [46721.743411] HDMI: invalid ELD data byte 0 [46722.043092] HDMI: ELD buf size is 0, force 128 [46722.043118] HDMI: invalid ELD data byte 0 [46722.343086] HDMI: ELD buf size is 0, force 128 [46722.343122] HDMI: invalid ELD data byte 0 [46722.642517] HDMI: ELD buf size is 0, force 128 [46722.642574] HDMI: invalid ELD data byte 0 [46722.942459] HDMI: ELD buf size is 0, force 128 [46722.942485] HDMI: invalid ELD data byte 0 [46723.242103] HDMI: ELD buf size is 0, force 128 [46723.242129] HDMI: invalid ELD data byte 0 [46723.541877] HDMI: ELD buf size is 0, force 128 [46723.541923] HDMI: invalid ELD data byte 0 [58366.651954] HDMI: ELD buf size is 0, force 128 [58366.651980] HDMI: invalid ELD data byte 0 [58366.951523] HDMI: ELD buf size is 0, force 128 [58366.951549] HDMI: invalid ELD data byte 0 [58367.251075] HDMI: ELD buf size is 0, force 128 [58367.251121] HDMI: invalid ELD data byte 0 [58367.550517] HDMI: ELD buf size is 0, force 128 [58367.550563] HDMI: invalid ELD data byte 0 [58367.850219] HDMI: ELD buf size is 0, force 128 [58367.850256] HDMI: invalid ELD data byte 0 [58368.150160] HDMI: ELD buf size is 0, force 128 [58368.150185] HDMI: invalid ELD data byte 0 [58368.449544] HDMI: ELD buf size is 0, force 128 [58368.449570] HDMI: invalid ELD data byte 0 [58368.749583] HDMI: ELD buf size is 0, force 128 [58368.749629] HDMI: invalid ELD data byte 0 [58369.049280] HDMI: ELD buf size is 0, force 128 [58369.049326] HDMI: invalid ELD data byte 0 [58394.706273] HDMI: ELD buf size is 0, force 128 [58394.706300] HDMI: invalid ELD data byte 0 [58394.706350] HDMI: ELD buf size is 0, force 128 [58394.706367] HDMI: invalid ELD data byte 0 [58395.003032] HDMI: ELD buf size is 0, force 128 [58395.003058] HDMI: invalid ELD data byte 0 [58395.302680] HDMI: ELD buf size is 0, force 128 [58395.302705] HDMI: invalid ELD data byte 0 [58395.602442] HDMI: ELD buf size is 0, force 128 [58395.602477] HDMI: invalid ELD data byte 0 [58395.902143] HDMI: ELD buf size is 0, force 128 [58395.902179] HDMI: invalid ELD data byte 0 [58396.201839] HDMI: ELD buf size is 0, force 128 [58396.201875] HDMI: invalid ELD data byte 0 [58396.501538] HDMI: ELD buf size is 0, force 128 [58396.501574] HDMI: invalid ELD data byte 0 [58396.801232] HDMI: ELD buf size is 0, force 128 [58396.801268] HDMI: invalid ELD data byte 0 [58397.100583] HDMI: ELD buf size is 0, force 128 [58397.100627] HDMI: invalid ELD data byte 0 [63095.766042] systemd-hostnamed[8875]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname! dave@davepc:~$ EDIT: Maybe another way to look at this would be what does Ubuntu do or not do that OpenELEC does or doesn't do (on Raspberry Pi) such that it works in OpenELEC but not in Ubuntu?

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• Convert a PDF eBook to ePub Format

  - by Matthew Guay

  Would you like to read a PDF eBook on an eReader or mobile device, but aren’t happy with the performance? Here’s how you can convert your PDFs to the popular ePub format so you can easily read them on any device. PDFs are a popular format for eBooks since they render the same on any device and can preserve the exact layout of the print book.  However, this benefit is their major disadvantage on mobile devices, as you often have to zoom and pan back and forth to see everything on the page.  ePub files, on the other hand, are an increasingly popular option. They can reflow to fill your screen instead of sticking to a strict layout style.  With the free Calibre program, you can quickly convert your PDF eBooks to ePub format. Getting Started Download the Calibre installer (link below) for your operating system, and install as normal.  Calibre works on recent versions of Windows, OS X, and Linux.  The Calibre installer is very streamlined, so the install process was quite quick. Calibre is a great application for organizing your eBooks.  It can automatically sort your books by their metadata, and even display their covers in a Coverflow-style viewer. To add an eBook to your library, simply drag-and-drop the file into the Calibre window, or click Add books at the top.  Here you can choose to add all the books from a folder and more. Calibre will then add the book(s) to your library, import the associated metadata, and organize them in the catalog. Convert your Books Once you’ve imported your books into Calibre, it’s time to convert them to the format you want.  Select the book or books you want to convert, and click Convert E-books.  Select whether you want to convert them individually or bulk convert them. The convertor window has lots of options, so you can get your ePub book exactly like you want.  You can simply click Ok and go with the defaults, or you can tweak the settings. Do note that the conversion will only work successfully with PDFs that contain actual text.  Some PDFs are actually images scanned in from the original books; these will appear just like the PDF after the conversion, and won’t be any easier to read. On the first tab, you’ll notice that Calibri will repopulate most of the metadata fields with info from your PDF.  It will also use the first page of the PDF as the cover.  Edit any of the information that may be incorrect, and add any additional information you want associated with the book. If you want to convert your eBook to a different format other than ePub, Calibri’s got you covered, too.  On the top right, you can choose to output the converted eBook into a many different file formats, including the Kindle-friendly MOBI format. One other important settings page is the Structure Detection tab.  Here you can choose to have it remove headers and footers in the converted book, as well as automatically detect chapter breaks. Click Ok when you’ve finished choosing your settings and Calibre will convert the book.  This may take a few minutes, depending on the size of the PDF.  If the conversion seems to be taking too long, you can click Show job details for more information on the progress.   The conversion usually works good, but we did have one job freeze on us.  When we checked the job details, it indicated that the PDF was copy-protected.  Most PDF eBooks, however, worked fine. Now, back in the main Calibri window, select your book and save it to disk.  You can choose to save only the EPUB format, or you can select Save to disk to save all formats of the book to your computer. You can also view the ePub file directly in Calibri’s built-in eBook viewer.  This is the PDF book we converted, and it looks fairly good in the converted format.  It does have some odd line breaks and some misplaced numbers, but on the whole, the converted book is much easier to read, especially on small mobile devices.   Even images get included inline, so you shouldn’t be missing anything from the original eBook. Conclusion Calibri makes it simple to read your eBooks in any format you need. It is a project that is in constant development, and updates regularly adding better stability and features.  Whether you want to ready your PDF eBooks on a Sony Reader, Kindle, netbook or Smartphone, your books will now be more accessible than ever.  And with thousands of free PDF eBooks out there, you’ll be sure to always have something to read. If you’d like some Geeky PDF eBooks, Microsoft Press is offering a number of free PDF eBooks right now.  Check them out at this link (Account Required). Download the Calibre eBook program Similar Articles Productive Geek Tips Format a String as Currency in C#Convert Older Excel Documents to Excel 2007 FormatShare OneNote 2010 Notebooks with OneNote 2007Install an RPM Package on Ubuntu LinuxConvert PDF Files to Word Documents and Other Formats TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Nice Websites To Watch TV Shows Online 24 Million Sites Windows Media Player Glass Icons (icons we like) How to Forecast Weather, without Gadgets Outlook Tools, one stop tweaking for any Outlook version Zoofs, find the most popular tweeted YouTube videos

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• Cloud Computing Architecture Patterns: Don’t Focus on the Client

  - by BuckWoody

  Normally I try to put topics in the positive in other words "Do this" not "Don't do that". Sometimes its clearer to focus on what *not* to do. Popular development processes often start with screen mockups, or user input descriptions. In a scale-out pattern like Cloud Computing on Windows Azure, that's the wrong place to start. Start with the Data    Instead, I recommend that you start with the data that a process requires. That data might be temporary or persisted, but starting with the data and its requirements helps to define not only the storage engine you need but also drives everything from security to the integrity of the application. For instance, assume the requirements show that the user must enter their phone number, and that this datum is used in a contact management system further down the application chain. For that datum, you can determine what data type you need (U.S. only or International?) the security requirements, whether it needs ACID compliance, how it will be searched, indexed and so on. From one small data point you can extrapolate out your options for storing and processing the data. Here's the interesting part, which begins to break the patterns that we've used for decades: all of the data doesn't have the same requirements. The phone number might be best suited for a list, or an element, or a string, with either BASE or ACID requirements, based on how it is used. That means we don't have to dump everything into XML, an RDBMS, a NoSQL engine, or a flat file exclusively. In fact, one record might use all of those depending on the use-case requirements. Next Is Data Management  With the data defined, we can move on to how to store the data. Again, the requirements now dictate whether we need a full relational calculus or set-based operations, or we can choose another method based on the requirements for the data. And breaking another pattern its OK to store in more than once, in more than one location. We do this all the time for reporting systems and Business Intelligence systems, so this is a pattern we need to think about even for OLTP data. Move to Data Transport How does the data get around? We can use a connection-based method, sending the data along a transport to the storage engine, but in some cases we may want to use a cache, a queue, the Service Bus, or Complex Event Processing. Finally, Data Processing Most RDBMS engines, NoSQL, and certainly Big Data engines not only store data, but can process and manipulate it as well. Its doubtful that you'll calculate that phone number right? Well, if you're the phone company, you most certainly will. And so we see that even once we've chosen the data type, storage and engine, the same element can have different computing requirements based on how it is used. Sure, We Need A Front-End At Some Point Not all data is entered by human hands in fact most data isn't. We don't really need a Graphical User Interface (GUI) we need some way for a GUI to get data into and out of the systems listed earlier.   But when we do need to allow users to enter or examine data, that should be left to the GUI that best fits the device the user has. Ever tried to use an application designed for a web browser on a phone? Or one designed for a tablet on a phone? Its usually quite painful. The siren song of "We'll just write one interface for all devices" is strong, and has beguiled many an unsuspecting architect. But they just don't work out.   Instead, focus on the data, its transport and processing. Create API calls or a message system that allows for resilient transport to the device or interface, and let it do what it does best. References Microsoft Architecture Journal:   http://msdn.microsoft.com/en-us/architecture/bb410935.aspx Patterns and Practices:   http://msdn.microsoft.com/en-us/library/ff921345.aspx Windows Azure iOS, Android, Windows 8 Mobile Devices SDK: http://www.windowsazure.com/en-us/develop/mobile/tutorials/get-started-ios/ Windows Azure Facebook SDK: http://ntotten.com/2013/03/14/using-windows-azure-mobile-services-with-the-facebook-sdk-for-windows-phone/

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• Find only physical network adapters with WMI Win32_NetworkAdapter class

  - by Mladen Prajdic

  WMI is Windows Management Instrumentation infrastructure for managing data and machines. We can access it by using WQL (WMI querying language or SQL for WMI). One thing to remember from the WQL link is that it doesn't support ORDER BY. This means that when you do SELECT * FROM wmiObject, the returned order of the objects is not guaranteed. It can return adapters in different order based on logged-in user, permissions of that user, etc… This is not documented anywhere that I've looked and is derived just from my observations. To get network adapters we have to query the Win32_NetworkAdapter class. This returns us all network adapters that windows detect, real and virtual ones, however it only supplies IPv4 data. I've tried various methods of combining properties that are common on all systems since Windows XP. The first thing to do to remove all virtual adapters (like tunneling, WAN miniports, etc…) created by Microsoft. We do this by adding WHERE Manufacturer!='Microsoft' to our WMI query. This greatly narrows the number of adapters we have to work with. Just on my machine it went from 20 adapters to 5. What was left were one real physical Realtek LAN adapter, 2 virtual adapters installed by VMware and 2 virtual adapters installed by VirtualBox. If you read the Win32_NetworkAdapter help page you'd notice that there's an AdapterType that enumerates various adapter types like LAN or Wireless and AdapterTypeID that gives you the same information as AdapterType only in integer form. The dirty little secret is that these 2 properties don't work. They are both hardcoded, AdapterTypeID to "0" and AdapterType to "Ethernet 802.3". The only exceptions I've seen so far are adapters that have no values at all for the two properties, "RAS Async Adapter" that has values of AdapterType = "Wide Area Network" and AdapterTypeID = "3" and various tunneling adapters that have values of AdapterType = "Tunnel" and AdapterTypeID = "15". In the help docs there isn't even a value for 15. So this property was of no help. Next property to give hope is NetConnectionId. This is the name of the network connection as it appears in the Control Panel -> Network Connections. Problem is this value is also localized into various languages and can have different names for different connection. So both of these properties don't help and we haven't even started talking about eliminating virtual adapters. Same as the previous one this property was also of no help. Next two properties I checked were ConfigManagerErrorCode and NetConnectionStatus in hopes of finding disabled and disconnected adapters. If an adapter is enabled but disconnected the ConfigManagerErrorCode = 0 with different NetConnectionStatus. If the adapter is disabled it reports ConfigManagerErrorCode = 22. This looked like a win by using (ConfigManagerErrorCode=0 or ConfigManagerErrorCode=22) in our condition. This way we get enabled (connected and disconnected adapters). Problem with all of the above properties is that none of them filter out the virtual adapters installed by virtualization software like VMware and VirtualBox. The last property to give hope is PNPDeviceID. There's an interesting observation about physical and virtual adapters with this property. Every virtual adapter PNPDeviceID starts with "ROOT\". Even VMware and VirtualBox ones. There were some really, really old physical adapters that had PNPDeviceID starting with "ROOT\" but those were in pre win XP era AFAIK. Since my minimum system to check was Windows XP SP2 I didn't have to worry about those. The only virtual adapter I've seen to not have PNPDeviceID start with "ROOT\" is the RAS Async Adapter for Wide Area Network. But because it is made by Microsoft we've eliminated it with the first condition for the manufacturer. Using the PNPDeviceID has so far proven to be really effective and I've tested it on over 20 different computers of various configurations from Windows XP laptops with wireless and bluetooth cards to virtualized Windows 2008 R2 servers. So far it always worked as expected. I will appreciate you letting me know if you find a configuration where it doesn't work. Let's see some C# code how to do this: ManagementObjectSearcher mos = null;// WHERE Manufacturer!='Microsoft' removes all of the // Microsoft provided virtual adapters like tunneling, miniports, and Wide Area Network adapters.mos = new ManagementObjectSearcher(@"SELECT * FROM Win32_NetworkAdapter WHERE Manufacturer != 'Microsoft'");// Trying the ConfigManagerErrorCode and NetConnectionStatus variations // proved to still not be enough and it returns adapters installed by // the virtualization software like VMWare and VirtualBox// ConfigManagerErrorCode = 0 -> Device is working properly. This covers enabled and/or disconnected devices// ConfigManagerErrorCode = 22 AND NetConnectionStatus = 0 -> Device is disabled and Disconnected. // Some virtual devices report ConfigManagerErrorCode = 22 (disabled) and some other NetConnectionStatus than 0mos = new ManagementObjectSearcher(@"SELECT * FROM Win32_NetworkAdapter WHERE Manufacturer != 'Microsoft' AND (ConfigManagerErrorCode = 0 OR (ConfigManagerErrorCode = 22 AND NetConnectionStatus = 0))");// Final solution with filtering on the Manufacturer and PNPDeviceID not starting with "ROOT\"// Physical devices have PNPDeviceID starting with "PCI\" or something else besides "ROOT\"mos = new ManagementObjectSearcher(@"SELECT * FROM Win32_NetworkAdapter WHERE Manufacturer != 'Microsoft' AND NOT PNPDeviceID LIKE 'ROOT\\%'");// Get the physical adapters and sort them by their index. // This is needed because they're not sorted by defaultIList<ManagementObject> managementObjectList = mos.Get() .Cast<ManagementObject>() .OrderBy(p => Convert.ToUInt32(p.Properties["Index"].Value)) .ToList();// Let's just show all the properties for all physical adapters.foreach (ManagementObject mo in managementObjectList){ foreach (PropertyData pd in mo.Properties) Console.WriteLine(pd.Name + ": " + (pd.Value ?? "N/A"));}   That's it. Hope this helps you in some way.

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• Top Reasons You Need A User Engagement Platform

  - by Michael Snow

  Guest post by: Amit Sircar, Senior Sales Consultant, Oracle Deliver complex enterprise functionality through a simple intuitive and unified User Interface (UI) The modern enterprise contains a wide range of applications that are used to manage the business and drive competitive advantages. Organizations respond by creating a complex structure that results in a functional and management grouping of users. Each of these groups of users requires access to multiple applications and information sources in order to perform their job functions. This leads to the lack of a unified view of enterprise information, inconsistent user interfaces and disjointed security. To be effective, portals must be designed from the end-user perspective, enabling the user to accomplish as many tasks as possible while visiting the fewest number of portals. This requires rethinking the way that portals are built, moving from a functional business unit perspective to a user-focused, process-oriented point of view. Oracle WebCenter provides the Common User Experience Architecture that allows organizations to seamlessly present a unified view of enterprise information tailored to a particular user’s role and preferences. This architecture provides the best practices, design patterns and delivery mechanism for myriad services, applications, and data sources.  In order to serve as a primary system of access, Oracle WebCenter also provides access to unstructured content and to other users via integrated search, service-oriented artifacts, content management, and collaboration tools. Provide a modern and engaging experience without modifying the core business application Web 2.0 technologies such as blogs, wikis, forums or social media sites are having a profound impact in the public internet.  These technologies can be leveraged by enterprises to add significant value to the business. Organizations need to integrate these technologies directly into their business applications while continuing to meet their security and governance needs. To deliver richer connections and become a more agile and intelligent business, WebCenter provides an enterprise portal platform that contains pre-integrated, standards-based Enterprise 2.0 services. These Enterprise 2.0 services can be easily accessed, integrated and utilized by users. By giving users the ability to use and integrate Enterprise 2.0 services such as tags, links, wikis, activities, blogs or social networking directly with their portals and applications, they are empowered to make richer connections, optimize their productivity, and ultimately increase the value of their applications. Foster a collaborative experience The organizational workplace has undergone a major change in the last decade. With increasing globalization and a distributed workforce, project teams may be physically separated by large distances. Online collaboration technologies are becoming a critical resource to enable virtual teams to share information and work together effectively. Oracle WebCenter delivers dynamic business communities with rich Services to empower teams to quickly and efficiently manage their information, applications, projects, and people without requiring IT assistance. It brings together the latest technology around Enterprise 2.0 and social computing, communities, personal productivity, and ad-hoc team interactions without any development effort. It enables the sharing and collaboration on team content, focusing an organization’s valuable resources on solving business problems, tapping into new ideas, and reducing time-to-market. Mobile Support The traditional workplace dynamics that required employees to access their work applications from their desktops have undergone a fundamental shift. Employees were used to primarily working from company offices and utilized an IT-issued computer for performing their job functions. With the introduction of flexible work hours and the growth of remote workers, more and more employees need the ability to remain productive even when they do not have access to a computer via the use of tablets and smartphones.  In addition, customers and citizens have come to expect 24x7 access to resources and websites from wherever they are located. Tablets and smartphones have empowered everyone to quickly access services they need anytime and from any place.  WebCenter provides out of the box capabilities to deliver the mobile experience in a seamless manner. Seeded device profiles and toolkits within WebCenter can be used to render the same web pages into multiple target devices such iPads, iPhones and android devices. Web designers can preview the portal using the built in simulator, make necessary updates and then deploy their UI design for the targeted device. Conclusion The competitive economy and resource constraints facing organizations today require them to find ways to make their applications, portals and Web sites more agile and intelligent and their knowledge workers more productive no matter where they are located. Organizations need to provide faster access to relevant information and resources, enhance existing applications and business processes with rich Enterprise 2.0 services, and seamlessly deliver content to mobile platforms. Oracle WebCenter successfully meets these challenges by providing the modern user experience platform for the enterprise and the Web.

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• Wireless Problem on Acer Aspire 5610z

  - by Ugur Can Yalaki

  I installed ubuntu 12.04 on my machine, but I can't get wireless connection to work. My computer is Acer Aspire 5610z. I found that some other people that have same computer, face the same problem. Here is some information about it: ****** info trace ****** * uname -a * Linux ucy-Aspire-5610Z 3.8.0-32-generic #47~precise1-Ubuntu SMP Wed Oct 2 16:22:28 UTC 2013 i686 i686 i386 GNU/Linux * lsb_release * Distributor ID: Ubuntu Description: Ubuntu 12.04.3 LTS Release: 12.04 Codename: precise * lspci * 05:00.0 Network controller [0280]: Broadcom Corporation BCM4311 802.11b/g WLAN [14e4:4311] (rev 01) Subsystem: AMBIT Microsystem Corp. Device [1468:0422] Kernel driver in use: b43-pci-bridge 06:01.0 Ethernet controller [0200]: Broadcom Corporation BCM4401-B0 100Base-TX [14e4:170c] (rev 02) Subsystem: Acer Incorporated [ALI] Device [1025:0090] Kernel driver in use: b44 * lsusb * Bus 001 Device 004: ID 04e8:6863 Samsung Electronics Co., Ltd Bus 001 Device 002: ID 5986:0100 Acer, Inc Orbicam Bus 002 Device 002: ID 046d:c52f Logitech, Inc. Wireless Mouse M305 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub * PCMCIA Card Info * PRODID_1="" PRODID_2="" PRODID_3="" PRODID_4="" MANFID=0000,0000 FUNCID=255 * iwconfig * * rfkill * 0: acer-wireless: Wireless LAN Soft blocked: no Hard blocked: no * lsmod * ssb_hcd 12781 0 ssb 51554 2 ssb_hcd,b44 * nm-tool * NetworkManager Tool State: connected (global) Device: usb0 [Wired connection 2] ------------------------------------------- Type: Wired Driver: rndis_host State: connected Default: yes HW Address: Capabilities: Carrier Detect: yes Wired Properties Carrier: on IPv4 Settings: Address: 192.168.42.7 Prefix: 24 (255.255.255.0) Gateway: 192.168.42.129 DNS: 192.168.42.129 IPv6 Settings: Address: ::a05d:a1ff:fea4:1738 Prefix: 64 Gateway: fe80::504d:76ff:fe86:db04 Address: fe80::a05d:a1ff:fea4:1738 Prefix: 64 Gateway: fe80::504d:76ff:fe86:db04 DNS: fe80::504d:76ff:fe86:db04 Device: eth2 ----------------------------------------------------------------- Type: Wired Driver: b44 State: unavailable Default: no HW Address: Capabilities: Carrier Detect: yes Wired Properties Carrier: off * NetworkManager.state * [main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true WimaxEnabled=true * NetworkManager.conf * [main] plugins=ifupdown,keyfile dns=dnsmasq [ifupdown] managed=false * interfaces * auto lo iface lo inet loopback * iwlist * * resolv.conf * nameserver 127.0.0.1 * blacklist * [/etc/modprobe.d/blacklist-ath_pci.conf] blacklist ath_pci [/etc/modprobe.d/blacklist-bcm43.conf] blacklist b43 blacklist b43legacy blacklist ssb blacklist bcm43xx blacklist brcm80211 blacklist brcmfmac blacklist brcmsmac blacklist bcma [/etc/modprobe.d/blacklist.conf] blacklist evbug blacklist usbmouse blacklist usbkbd blacklist eepro100 blacklist de4x5 blacklist eth1394 blacklist snd_intel8x0m blacklist snd_aw2 blacklist i2c_i801 blacklist prism54 blacklist bcm43xx blacklist garmin_gps blacklist asus_acpi blacklist snd_pcsp blacklist pcspkr blacklist amd76x_edac * modinfo * filename: /lib/modules/3.8.0-32-generic/kernel/drivers/usb/host/ssb-hcd.ko license: GPL description: Common USB driver for SSB Bus author: Hauke Mehrtens srcversion: E127A51EDC8F44D2C2A8F15 alias: ssb:v4243id0819rev* alias: ssb:v4243id0817rev* alias: ssb:v4243id0808rev* depends: ssb intree: Y vermagic: 3.8.0-32-generic SMP mod_unload modversions 686 filename: /lib/modules/3.8.0-32-generic/kernel/drivers/ssb/ssb.ko license: GPL description: Sonics Silicon Backplane driver srcversion: 14621F6EC014F731244437C alias: pci:v000014E4d00004350sv*sd*bc*sc*i* alias: pci:v000014E4d0000432Csv*sd*bc*sc*i* alias: pci:v000014E4d0000432Bsv*sd*bc*sc*i* alias: pci:v000014E4d00004329sv*sd*bc*sc*i* alias: pci:v000014E4d00004328sv*sd*bc*sc*i* alias: pci:v000014E4d00004325sv*sd*bc*sc*i* alias: pci:v000014E4d00004324sv*sd*bc*sc*i* alias: pci:v000014E4d0000A8D6sv*sd*bc*sc*i* alias: pci:v000014E4d00004322sv*sd*bc*sc*i* alias: pci:v000014E4d00004321sv*sd*bc*sc*i* alias: pci:v000014E4d00004320sv*sd*bc*sc*i* alias: pci:v000014E4d00004319sv*sd*bc*sc*i* alias: pci:v000014A4d00004318sv*sd*bc*sc*i* alias: pci:v000014E4d00004318sv*sd*bc*sc*i* alias: pci:v000014E4d00004315sv*sd*bc*sc*i* alias: pci:v000014E4d00004312sv*sd*bc*sc*i* alias: pci:v000014E4d00004311sv*sd*bc*sc*i* alias: pci:v000014E4d00004307sv*sd*bc*sc*i* alias: pci:v000014E4d00004306sv*sd*bc*sc*i* alias: pci:v000014E4d00004301sv*sd*bc*sc*i* depends: intree: Y vermagic: 3.8.0-32-generic SMP mod_unload modversions 686 * udev rules * PCI device 0x14e4:/sys/devices/pci0000:00/0000:00:1e.0/0000:06:01.0/ssb1:0 (b44) SUBSYSTEM=="net", ACTION=="add", DRIVERS=="?*", ATTR{address}=="", ATTR{dev_id}=="0x0", ATTR{type}=="1", KERNEL=="eth*", NAME="eth0" PCI device 0x14e4:/sys/devices/pci0000:00/0000:00:1e.0/0000:06:01.0/ssb2:0 (b44) SUBSYSTEM=="net", ACTION=="add", DRIVERS=="?*", ATTR{address}=="", ATTR{dev_id}=="0x0", ATTR{type}=="1", KERNEL=="eth*", NAME="eth1" PCI device 0x14e4:/sys/devices/pci0000:00/0000:00:1e.0/0000:06:01.0/ssb3:0 (b44) SUBSYSTEM=="net", ACTION=="add", DRIVERS=="?*", ATTR{address}=="", ATTR{dev_id}=="0x0", ATTR{type}=="1", KERNEL=="eth*", NAME="eth2" * dmesg * [ 2.385241] ssb: Found chip with id 0x4311, rev 0x01 and package 0x00 [ 2.385256] ssb: Core 0 found: ChipCommon (cc 0x800, rev 0x11, vendor 0x4243) [ 2.385266] ssb: Core 1 found: IEEE 802.11 (cc 0x812, rev 0x0A, vendor 0x4243) [ 2.385276] ssb: Core 2 found: USB 1.1 Host (cc 0x817, rev 0x03, vendor 0x4243) [ 2.385286] ssb: Core 3 found: PCI-E (cc 0x820, rev 0x01, vendor 0x4243) [ 2.448147] ssb: Sonics Silicon Backplane found on PCI device 0000:05:00.0 [ 2.468112] ssb: Found chip with id 0x4401, rev 0x02 and package 0x00 [ 2.468124] ssb: Core 0 found: Fast Ethernet (cc 0x806, rev 0x07, vendor 0x4243) [ 2.468132] ssb: Core 1 found: V90 (cc 0x807, rev 0x03, vendor 0x4243) [ 2.468140] ssb: Core 2 found: PCI (cc 0x804, rev 0x0A, vendor 0x4243) [ 2.508230] ssb: Sonics Silicon Backplane found on PCI device 0000:06:01.0 [ 2.528620] b44 ssb1:0 eth0: Broadcom 44xx/47xx 10/100 PCI ethernet driver ******** done ******** Thank you already for your help.

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• I, Android

  - by andrewbrust

  I’m just back from the 2011 Consumer Electronics Show (CES).  I go to CES to get a sense of what Microsoft is doing in the consumer space, and how people are reacting to it.  When I first went to CES 2 years ago, Steve Ballmer announced the beta of Windows 7 at his keynote address, and the crowd went wild.  When I went again last year, everyone was hoping for a Windows tablet announcement at the Ballmer keynote.  Although they didn’t get one (unless you count the unreleased HP Slate running Windows 7), people continued to show anticipation around Project Natal (which became Xbox 360 Kinect) and around Windows Phone 7.  On the show floor last year, there were machines everywhere running Windows 7, including lots of netbooks.  Microsoft had a serious influence at the show both years. But this year, one brand, one product, one operating system evidenced itself over and over again: Android.  Whether in the multitude of tablet devices that were shown across the show, or the burgeoning number of smartphones shown (including all four forthcoming 4G-LTE handsets at Verizon Wireless’ booth) or the Google TV set top box from Logitech and the embedded implementation in new Sony TV models, Android was was there. There was excitement in the ubiquity of Android 2.2 (Froyo) and the emergence of Android 2.3 (Gingerbread).  There was anticipation around the tablet-optimized Android 3.0 (Honeycomb).  There were highly customized skins.  There was even an official CES Android app for navigating the exhibit halls and planning events.  Android was so ubiquitous, in fact, that it became surprising to find a device that was running anything else.  It was as if Android had become the de facto Original Equipment Manufacturing (OEM) operating system. Motorola’s booth was nothing less than an Android showcase.  And it was large, and it was packed.  Clearly Moto’s fortunes have improved dramatically in the last year and change.  The fact that the company morphed from being a core Windows Mobile OEM to an Android poster child seems non-coincidental to their improved fortunes. Even erstwhile WinMo OEMs who now do produce Windows Phone 7 devices were not pushing them.  Perhaps I missed them, but I couldn’t find WP7 handsets at Samsung’s booth, nor at LG’s.  And since the only carrier exhibiting at the show was Verizon Wireless, which doesn’t yet have WP7 devices, this left Microsoft’s booth as the only place to see the phones. Why is Android so popular with consumer electronics manufacturers in Japan, South Korea, China and Taiwan?  Yes, it’s free, but there’s more to it than that.  Android seems to have succeeded as an OEM OS because it’s directed at OEMs who are permitted to personalize it and extend it, and it provides enough base usability and touch-friendliness that OEMs want it.  In the process, it has become a de facto standard (which makes OEMs want it even more), and has done so in a remarkably short time: the OS was launched on a single phone in the US just 2 1/4 years ago. Despite its success and popularity, Apple’s iOS would never be used by OEMs, because it’s not meant to be embedded and customized, but rather to provide a fully finished experience.  Ironically, Windows Phone 7 is likewise disqualified from such embedded use.  Windows Mobile (6.x and earlier) may have been a candidate had it not atrophied so much in its final 5 years of life. What can Microsoft do?  It could start by developing a true touch-centric OS for tablets, whether that be within Windows 8, or derived from Windows Phone 7.  It would then need to deconstruct that finished product into components, via a new or altered version of Windows Embedded or Windows Embedded Compact.  And if Microsoft went that far, it would only make sense to work with its OEMs and mobile carriers to make certain they showcase their products using the OS at CES, and other consumer electronics venues, prominently. Mostly though, Microsoft would need to decide if it were really committed to putting sustained time, effort and money into a commodity product, especially given the far greater financial return that it now derives from its core Windows and Office franchises. Microsoft would need to see an OEM OS for what it is: a loss leader that helps build brand and platform momentum for up-level products.  Is that enough to make the investment worthwhile?  One thing is certain: if that question is not acknowledged and answered honestly, then any investment will be squandered.

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• A tale of two dev accounts

  - by TechTwaddle

  Note: I am currently in the process of relocating my blog from http://www.geekswithblogs.net/techtwaddle to my new address at http://www.techtwaddle.net I suggest you point your feed readers to the new address as I slowly transition to my new shared-hosted, ad-free wordpress blog :)   You probably remember my rant from a while back about my windows mobile developer account having problems with the new AppHub, well, there have been few developments and I thought I should share it with you. First up, the issue isn’t fixed yet. I still cannot login to AppHub using my windows mobile 6.x developer account and can’t view details of my Minesweeper app. Who knows how many copies its sold. I had numerous exchanges with Microsoft’s support team on the AppHub forums and via email as well (support ticket), but somehow we never managed to get to the root of it. In fact, the support team itself grew so tired of the problem that they suggested I create a new dev account. I grew impatient, and it was really frustrating to have an app ready for submission but not being able to do anything with it. Eventually, the frustration had to show somewhere, and it was on this forum thread Prabhu Kumar in reply to Nick Nick, I feel for you and totally understand the frustration. Since day one I have been getting the XBOX profile linking error, We encountered an issue connecting your App Hub account with your Xbox Live Profile. Please visit Xbox.com and update your contact information. After you have updated your contact information, please return to the App Hub (https://users.create.msdn.com/Register) to continue. I have an app published on the Windows Mobile 6.x marketplace since Aug, now I can't view the details of this app. I completed work on my WP7 application 1.5 months ago and the first version is ready for submission to marketplace, only if I can login. You can imagine how frustrating all this can be, the issue has taken far too long to be fixed, this has drained all my motivation. I have exchanged numerous mails with Microsoft support team on this issue, and from the looks of it they really are trying their best, unfortunately, their best is not good enough for some of us. During the first week of December I was told that there would be an update happening to AppHub around mid of December. I was hoping that the issue would be fixed but it wasn't. After the update the only change I notice is that the xbox.com link on the error page now takes me to the correct link. Previously, this link used to take me to the 404 page you mentioned above. Out of desperation, I am now considering creating another developer account on AppHub with a new live id, even this I am not 100% sure will work. I asked the support team when the next update to AppHub was planned and got this reply, "We do not have  release date to announce for the next App Hub update at this time. In regards to the login issue you are experiencing at this point the only solution would be to create a new account with a different live ID but make sure to go to xbox.com before hand to get all the information in order on that side." I know it's an extra $99, and not that I can't afford it but it doesn't feel right and I shouldn't have to be doing it in the first place. I have lost all hope of this issue being resolved. I went ahead and created a new dev account, the id verification was in progress when Shaun Taulbee of Microsoft, who has been really helpful in the forums, replied saying, If you find it necessary to pay again to create a new account due to a Microsoft problem, send in a support request asking for a refund and we'll review it (and likely approve it given the circumstances). The thought of refund made me happy, but I had my doubts. So once my second account was verified by Geotrust I applied for a refund through the developer dashboard, by creating a support ticket. Couple of days later I got an email from Microsoft saying that the refund had been approved! yay! Few days and the refund showed up on my bill, Well, thank you Microsoft, it means a lot. I am glad it’s over now. The new account works flawlessly. I would still like to get my first account working again and look at my app numbers for Win Mo 6.x, and probably transfer the credits to the new account somehow, but I’ll save it for another day. If you’ve had similar problems with the AppHub, and had to create a new account to submit your app, I suggest you contact the support team and get your dollars refunded!

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• The Customer Experience Imperative: A Game Changer for Brands

  - by Jeri Kelley

  By Anthony Lye, SVP, Cloud Applications Strategy, Oracle We know that customer experience has emerged as a primary differentiator for businesses today.  I’ve talked a lot about the new age of the empowered consumer. At Oracle we’ve spent a lot of time developing technologies and practices that our customers can implement to greatly improve their customer experience strategies. Of course I’m biased, but I think that we have created a portfolio of the best solutions on the planet to help organizations deal with the challenges of providing great customer experiences. We’ve done this because we started to witness some trends over the last few years. As the average person began to utilize social and mobile technologies more frequently and products commoditized, customer experience truly remained the only sustainable differentiator for businesses.In fact, we have seen that customer experience is often driving the success or the failure of a product or a brand. And as end customers have become more vocal about their experiences with companies on social and mobile channels, they now have the power to decide which brands will win and which brands will lose. To address this customer experience imperative, I believe that business today must do three things really well:Connect with your customers. You have to connect with customers whenever, wherever and however they want. Organizations must provide a great experience on their existing channels— the call center, the brick and mortar store, the field sales organizations, the websites and social properties. Businesses must also be great at managing and delivering journeys on these channels, while quickly adapting to embrace the new channels that emerge. You have to understand mobile. You have to understand social. You have to understand kiosks. These are all new routes to market, new channels where your customers may or may not show up. You have to interact with them where they are. You have to present information in a way that's meaningful to them. As well as providing what we would call a multichannel experience. We have to recognize that customers may start their experience on one channel, but end it on a different channel. It’s important that an organization’s technology solutions enable, not just a multichannel strategy, but a strategy that can power new channels and create customer journeys that cross these channels.Get to know your customers. Next, companies need to get to know the customer as intimately as the customer will allow. Today most customer interactions are anonymous, but it’s important for brands to know which customers drive value. Customers want to provide feedback. They want to share their opinions, but they want to know that those opinions are being heard and acted upon. For this to occur, we need to know much more about the customer and then reward them for their loyalty and for their advocacy.Enable connections. The last thing is to enable people to connect or transact with your brand. We've got to make it really, really simple for customers to do business with us. We can't make them repeat the steps; we can't make them tell us their identity for the fifth time as they move between organizations. These silos can no longer sustain or deliver a good customer experience. It's extremely important that companies be where customers want them to be—that we create profitable journeys for us and for them.Organizations have to make sure that there is a single source of truth that defines the customer. We have to make sure that the technology applications that we rely on understand not just the dimensions of multichannel, but of cross-channel too. We have to enable social at the very core of the overall architecture. We have to use historical analytics, real-time decisioning as well as predictive analytics to help personalize and drive an experience. And these are all technologies that IT needs, that IT is familiar with, but needs to enable for the line of business that in turn can enable for the end customer.  This means that we've got to make our solutions available to the customers in the cloud.In this new age of the empowered consumer, businesses have to focus on delivery mechanisms that reduce the overall TCO, while driving a rapid rate of innovation and a more rapid rate of deployment. At the Oracle Customer Experience Summit @ OpenWorld, I’ll discuss these issues and more. I hope that you can join us for what promises to be an unforgettable experience.

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• How to Apply a Business Card Template to a Contact and Customize it in Outlook 2013

  - by Lori Kaufman

  If you want to add a business card template to an existing contact in Outlook, you can do so without having to enter all of the information again. We will also show you how to customize the layout and format of the text on the card. Microsoft provides a couple of business card templates you can use. We will use their Blue Sky template as an example. To open the archive file for the template you downloaded, double-click on the .cab file. NOTE: You can also use a tool like 7-Zip to open the archive. A new Extract tab becomes available under Compressed Folder Tools and the files in the archive are listed. Select the .vcf file in the list of files. This automatically activates the Extract tab. Click Extract To and select a location or select Choose location if the desired location is not on the drop-down menu. Select a folder in which you want to save the .vcf file on the Copy Items dialog box and click Copy. NOTE: Use the Make New Folder button to create a new folder for the location, if desired. Double-click on the .vcf file that you copied out of the .cab archive file. By default, .vcf files are associated with Outlook so, when you double-click on a .vcf file, it automatically opens in a Contact window in Outlook. Change the Full Name to match the existing contact to which you want to apply this template. Delete the other contact info from the template. If you want to add any additional information not in the existing contact, enter it. Click Save & Close to save the contact with the new template. The Duplicate Contact Detected dialog box displays. To update the existing contact, select the Update information of selected Contact option. Click Update. NOTE: If you want to create a new contact from this template, select the Add new contact option. With the Contacts folder open (the People link on the Navigation Bar), click Business Card in the Current View section of the Home tab. You may notice that not all the fields from your contact display on the business card you just updated. Double-click on the contact to update the contact and the business card. On the Contact window, right-click on the image of the business card and select Edit Business Card from the popup menu. The Edit Business Card dialog box displays. You can change the design of the card, including changing he background color or image. The Fields box allows you to specify which fields display on the business card and in what order. Notice, in our example, that Company is listed below the Full Name, but no text displays on the business card below the name. That’s because we did not enter any information for Company in the Contact. We have information in Job Title. So, we select Company and click Remove to remove that field. Now, we want to add Job Title. First, select the field below which you want to add the new field. We select Full Name to add the Job Title below that. Then, we click Add and select Organization | Job Title from the popup menu to insert the Job Title. To make the Job Title white like the name, we select Job Title in the list of Fields and click the Font Color button in the Edit section. On the Color dialog box, select the color you want to use for the text in the selected field. Click OK. You can also make text bold, italic, or underlined. We chose to make the Job Title bold and the Full Name bold and italic. We also need to remove the Business Phone because this contact only has a mobile phone number. So, we add a Mobile Phone from the Phone submenu. Then, we need to remove enough blank lines so the Mobile Phone is visible on the card. We also added a website and email address and removed more blank lines so they are visible. You can also move text to the right side of the card or make it centered on the card. We also changed the color of the bottom three lines to blue. Click OK to accept your changes and close the dialog box. Your new business card design displays on the Contact window. Click Save & Close to save the changes you made to the business card for this contact and close the Contact window. The final design of the business card displays in the Business Card view on the People screen. If you have a signature that contains the business card for the contact you just updated, you will also need to update the signature by removing the business card and adding it again using the Business Card button in the Signature editor. You can also add the updated Business Card to a signature without the image or without the vCard (.vcf) file.     

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• CD/DVD drive not mounted when inserted with Disc of any kind

  - by Cisco Sán

  I just noticed that if a insert a CD or a DVD of any kind, the Drive will start spinning but it will not show the mounted disc. Before it used to ask me what to do with the media inserted. Now it doesn't even do that. I ran in the terminal this code: eject -n and it displays this: " eject: device is `/dev/sr0'" what can I do to get the functionality back on my drive. also ran this command: sudo mount -o ro,unhide,uid=1000 /dev/cdrom /mnt/cdrom but in return i get this: " mount: mount point /mnt/cdrom does not exist" Running Ubuntu 11.10 HERE IS THE HISTORY UNTIL NOW thanks Waltinator: I ran the 'dmesg' but don't know what I'm looking for. Im a newbie on this. The same thing with the 'ls -rlt /var/log' command. Should I create the directory for the mount? at this point really don't know what to do. – Cisco Sán 7 hours ago Here are 3 lines from my dmesg after I successfully inserted a CD: [ 4804.416018] wlan0: no IPv6 routers present [ 8214.125450] ISdit ISO 9660 Extensions: Microsoft Joliet Level 3 [ 8214.136556] ISO 9660 Extensions: RRIP_1991A The first line is a previous event, my wireless going online. The next 2 lines are a good result. The number in square brackets is "seconds since boot", the rest of the line is usually helpful. And no, you should NOT create the mount point. Let's try to get the automatic mounting to work. – waltinator 7 hours ago ok this are my last 3 lines on the 'dmesg' [ 18.130819] init: plymouth-stop pre-start process (1396) terminated with status 1 [ 28.780011] wlan0: no IPv6 routers present [ 505.632119] CE: hpet increased min_delta_ns to 20113 nsec – Cisco Sán 6 hours ago It looks like your CD/DVD drive is not connected to the data bus, and not causing an interrupt when you insert a platter. – waltinator 6 hours ago Try dmesg | grep -A8 CD-ROM which should show you what the system thought was available when it came up. – waltinator 6 hours ago here is my printout [0.774351] scsi 0:0:0:0: CD-ROM HL-DT-ST DVD+-RW GSA-T40N A100 PQ: 0 ANSI: 5 [0.778117] sr0: scsi3-mmc drive: 24x/24x writer dvd-ram cd/rw xa/form2 cdda tray [0.778122] cdrom: Uniform CD-ROM driver Revision: 3.20 [0.778282] sr 0:0:0:0: Attached scsi CD-ROM sr0 [0.778340] sr 0:0:0:0: Attached scsi generic sg0 type 5 [0.780416] Freeing unused kernel memory: 984k freed [0.780732] Write protecting the kernel read-only data: 10240k [0.780986] Freeing unused kernel memory: 20k freed [0.786331] Freeing unused kernel memory: 1400k freed [0.804912] udevd[90]: starting version 173 [0.874178] r8169 Gigabit Ethernet driver 2.3LK-NAPI loaded [0.874208] r8169 0000:02:00.0: PCI INT A - GSI 16 (level, low) - IRQ 16 OK, your system sees the drive. Can you open and close the tray with eject and eject -t? Run udevadm monitor while you insert a CD (type ^C when done) and see if you get "change" and "add" messages. – waltinator 6 hours ago ok, "eject" works perfectly "eject -t" does nothing. this is the message for "udevadm monitor": KERNEL[13771.009267] change /devices/pci0000:00/0000:00:1f.1/host0/target0:0:0/0:0:0:0/block/sr0 (block) UDEV [13773.878887] change /devices/pci0000:00/0000:00:1f.1/host0/target0:0:0/0:0:0 /block/sr0 (block) – Cisco Sán 6 hours ago sudo hwinfo --cdrom (the hwinfo package is installable through Software Center) describes my CD-ROM, try it. – waltinator 4 hours ago My read out from the "sudo hwinfo --cdrom" are the following: hal.1: read hal dataprocess 2753: arguments to dbus_move_error() were incorrect, assertion "(dest) == NULL || !dbus_error_is_set ((dest))" failed in file ../../dbus/dbus-errors.c line 280. This is normally a bug in some application using the D-Bus library. libhal.c 3483 : Error unsubscribing to signals, error=The name org.freedesktop.Hal was not provided by any .service files 22: SCSI 00.0: 10602 CD-ROM (DVD) [Created at block.247] Unique ID: KD9E.JgkxTS4hgl2 Parent ID: 3p2J.gdUMCD83e+E SysFS ID: /class/block/sr0 SysFS BusID: 0:0:0:0 SysFS Device Link: /devices/pci0000:00/0000:00:1f.1/host0/target0:0:0/0:0:0:0 Hardware Class: cdrom Model: "HL-DT-ST DVD+-RW GSA-T40N" Vendor: "HL-DT-ST" Device: "DVD+-RW GSA-T40N" Revision: "A100" Driver: "ata_piix", "sr" Driver Modules: "ata_piix" Device File: /dev/sr0 (/dev/sg0) Device Files: /dev/sr0, /dev/scd0, /dev/disk/by-id/ata-HL-DT-ST_DVD+_-RW_GSA-T40N_K048BJ74257, /dev/disk/by-path/pci-0000:00:1f.1-scsi-0:0:0:0, /dev/cdrom, /dev/cdrw, /dev/dvd, /dev/dvdrw Device Number: block 11:0 (char 21:0) Features: DVD Config Status: cfg=new, avail=yes, need=no, active=unknown Attached to: #17 (IDE interface) Drive Speed: 31 Volume ID: "Movie" Publisher: "INTERVIDEO" Creation date: "20050424162207000" Thanks for the help. To Castro, hope this is what you meant and sorry for the comments..

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• Intel Centrino Wireless-N 1000 Again ! Ubuntu 13.04 x64

  - by vafa

  First I have to say that I tried everything written about this concept. The problem is that it stops working randomly in 3 main forms : 1 - sometimes it disconnect from wireless network and reconnect automatically 2 - sometimes it disconnect and wont connect no matter what (needs reboot) 3 - some times it's still connected but cannot ping or surf or whatever. I already tried disabling N mod using these commands : sudo modprobe -r iwlwifi modprobe iwlwifi 11n_disable=1 (or 0, whatever) it didn't help . these are the results of lspci, sudo lshw -C network, ifconfig, iwconfig, rfkill list when it disconnected and didn't connect till reboot : ifconfig : eth0 Link encap:Ethernet HWaddr c8:0a:a9:34:65:77 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:1563213476557380 errors:9379306629148050 dropped:3126435543049350 overruns:1563217771524675 frame:7816088857623375 TX packets:1563217771524675 errors:6252871086098700 dropped:0 overruns:1563217771524675 carrier:3126435543049350 collisions:7816088857623375 txqueuelen:1000 RX bytes:1563217771524675 (1.5 PB) TX bytes:1563217771524675 (1.5 PB) ham0 Link encap:Ethernet HWaddr 7a:79:19:a5:e4:93 inet addr:25.165.228.147 Bcast:25.255.255.255 Mask:255.0.0.0 inet6 addr: fe80::7879:19ff:fea5:e493/64 Scope:Link inet6 addr: 2620:9b::19a5:e493/96 Scope:Global UP BROADCAST RUNNING MULTICAST MTU:1404 Metric:1 RX packets:7743 errors:0 dropped:0 overruns:0 frame:0 TX packets:1250 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:500 RX bytes:665642 (665.6 KB) TX bytes:204056 (204.0 KB) lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:65536 Metric:1 RX packets:41138 errors:0 dropped:0 overruns:0 frame:0 TX packets:41138 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:6420962 (6.4 MB) TX bytes:6420962 (6.4 MB) wlan0 Link encap:Ethernet HWaddr 00:1e:64:45:fb:70 inet6 addr: fe80::21e:64ff:fe45:fb70/64 Scope:Link UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:286999 errors:0 dropped:0 overruns:0 frame:0 TX packets:226966 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:324386887 (324.3 MB) TX bytes:30674804 (30.6 MB) iwconfig : ham0 no wireless extensions. eth0 no wireless extensions. lo no wireless extensions. wlan0 IEEE 802.11bg ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=14 dBm Retry long limit:7 RTS thr:off Fragment thr:off Power Management:off sudo lshw -C network: *-network description: Wireless interface product: Centrino Wireless-N 1000 [Condor Peak] vendor: Intel Corporation physical id: 0 bus info: pci@0000:07:00.0 logical name: wlan0 version: 00 serial: 00:1e:64:45:fb:70 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=iwlwifi driverversion=3.8.0-30-generic firmware=39.31.5.1 build 35138 latency=0 link=no multicast=yes wireless=IEEE 802.11bg resources: irq:46 memory:c0400000-c0401fff *-network description: Ethernet interface product: AR8131 Gigabit Ethernet vendor: Qualcomm Atheros physical id: 0 bus info: pci@0000:09:00.0 logical name: eth0 version: c0 serial: c8:0a:a9:34:65:77 capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress vpd cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=atl1c driverversion=1.0.1.1-NAPI latency=0 link=no multicast=yes port=twisted pair resources: irq:47 memory:c0900000-c093ffff ioport:5000(size=128) *-network description: Ethernet interface physical id: 2 logical name: ham0 serial: 7a:79:19:a5:e4:93 size: 10Mbit/s capabilities: ethernet physical configuration: autonegotiation=off broadcast=yes driver=tun driverversion=1.6 duplex=full ip=25.165.228.147 link=yes multicast=yes port=twisted pair speed=10Mbit/s lspci: 00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub (rev 07) 00:01.0 PCI bridge: Intel Corporation Mobile 4 Series Chipset PCI Express Graphics Port (rev 07) 00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03) 00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03) 00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03) 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03) 00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03) 00:1c.3 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 (rev 03) 00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 (rev 03) 00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03) 00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03) 00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03) 00:1d.3 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03) 00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93) 00:1f.0 ISA bridge: Intel Corporation ICH9M LPC Interface Controller (rev 03) 00:1f.2 SATA controller: Intel Corporation 82801IBM/IEM (ICH9M/ICH9M-E) 4 port SATA Controller [AHCI mode] (rev 03) 00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03) 01:00.0 VGA compatible controller: NVIDIA Corporation G98M [GeForce G 105M] (rev a1) 07:00.0 Network controller: Intel Corporation Centrino Wireless-N 1000 [Condor Peak] 09:00.0 Ethernet controller: Qualcomm Atheros AR8131 Gigabit Ethernet (rev c0) rfkill list : 1: acer-wireless: Wireless LAN Soft blocked: no Hard blocked: no 2: acer-bluetooth: Bluetooth Soft blocked: yes Hard blocked: no 9: phy0: Wireless LAN Soft blocked: no Hard blocked: no any help will be REALLLYYYY appreciated

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• Siemens AG, Sector Healthcare, Increases Transparency and Improves Customer Loyalty with Web Portal Solution

  - by Kellsey Ruppel

  Siemens AG, Sector Healthcare, Increases Transparency and Improves Customer Loyalty with Web Portal Solution CUSTOMER AND PARTNER INFORMATION Customer Name – Siemens AG, Sector Healthcare Customer Revenue – 73,515 Billion Euro (2011, Siemens AG total) Customer Quote – “The realization of our complex requirements within a very short amount of time was enabled through the competent implementation partner Sapient, who fully used the  very broad scope of standard functionality provided in the Oracle WebCenter Portal, and the management of customer services, who continuously supported the project setup. ” – Joerg Modlmayr, Project Manager, Healthcare Customer Service Portal, Siemens AG The Siemens Healthcare Sector is one of the world's largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics, medical information technology and hearing aids. Siemens offers its customers products and solutions for the entire range of patient care from a single source – from prevention and early detection to diagnosis, and on to treatment and aftercare. By optimizing clinical workflows for the most common diseases, Siemens also makes healthcare faster, better and more cost-effective. To ensure greater transparency, increased efficiency, higher user acceptance, and additional services, Siemens AG, Sector Healthcare, replaced several existing legacy portal solutions that could not meet the company’s future needs with Oracle WebCenter Portal. Various existing portal solutions that cannot meet future demands will be successively replaced by the new central service portal, which will also allow for the efficient and intuitive implementation of new service concepts.  With Oracle, doctors and hospitals using Siemens medical solutions now have access to a central information portal that provides important information and services at just the push of a button.  Customer Name – Siemens AG, Sector Healthcare Customer URL – www.siemens.com Customer Headquarters – Erlangen, Germany Industry – Industrial Manufacturing Employees – 360,000  Challenges – Replace disparate medical service portals to meet future demands and eliminate an  unnecessarily high level of administrative work caused by heterogeneous installations Ensure portals meet current user demands to improve user-acceptance rates and increase number of total users Enable changes and expansion through standard functionality to eliminate the need for reliance on IT and reduce administrative efforts and associated high costs Ensure efficient and intuitive implementation of new service concepts for all devices and systems Ensure hospitals and clinics to transparently monitor and measure services rendered for the various medical devices and systems  Increase electronic interaction and expand services to achieve a higher level of customer loyalty Solution –  Deployed Oracle WebCenter Portal to ensure greater transparency, and as a result, a higher level of customer loyalty  Provided a centralized platform for doctors and hospitals using Siemens’ medical technology solutions that provides important information and services at the push of a button Reduced significantly the administrative workload by centralizing the solution in the new customer service portal Secured positive feedback from customers involved in the pilot program developed by design experts from Oracle partner Sapient. The interfaces were created with customer needs in mind. The first survey taken shortly after implementation came back with 2.4 points on a scale of 0-3 in the category “customer service portal intuitiveness level” Met all requirements including alignment with the Siemens Style Guide without extensive programming Implemented additional services via the portal such as benchmarking options to ensure the optimal use of the Customer Device Park Provided option for documentation of all services rendered in conjunction with the medical technology systems to ensure that the value of the services are transparent for the decision makers in the hospitals  Saved and stored all machine data from approximately 100,000 remote systems in the central service and information platform Provided the option to register errors online and follow the call status in real-time on the portal Made  available at the push of a button all information on the medical technology devices used in hospitals or clinics—from security checks and maintenance activities to current device statuses Provided PDF format Service Performance Reports that summarize information from periods of time ranging from previous weeks up to one year, meeting medical product law requirements  Why Oracle – Siemens AG favored Oracle for many reasons, however, the company ultimately decided to go with Oracle due to the enormous range of functionality the solutions offered for the healthcare sector.“We are not programmers; we are service providers in the medical technology segment and focus on the contents of the portal. All the functionality necessary for internet-based customer interaction is already standard in Oracle WebCenter Portal, which is a huge plus for us. Having Oracle as our technology partner ensures that the product will continually evolve, providing a strong technology platform for our customer service portal well into the future,” said Joerg Modlmayr project manager, Healthcare Customer Service Portal, Siemens AG. Partner Involvement – Siemens AG selected Oracle Partner Sapient because the company offered a service portfolio that perfectly met Siemens’ requirements and had a wealth of experience implementing Oracle WebCenter Portal. Additionally, Sapient had designers with a very high level of expertise in usability—an aspect that Siemens considered to be of vast importance for the project.  “The Sapient team completely met all our expectations. Our tightly timed project was completed on schedule, and the positive feedback from our users proves that we set the right measures in terms of usability—all thanks to the folks at Sapient,” Modlmayr said.  Partner Name – Sapient GmbH Deutschland Partner URL – www.sapient.com

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• boot issues - long delay, then "gave up waiting for root device"

  - by chazomaticus

  I've had this issue on and off for about two years now. I noticed it on a new (custom built) machine running 10.04 when that first came out, but then it went away until a few months ago. I've gone through a number of hard drive changes but I can't say specifically what if anything I changed hardware-wise to make it stop or start happening. I had assumed upgrading to a modern Ubuntu version would fix the issue, so I installed 12.04 beta on a spare partition last night, but it's still happening. Here's the issue. After grub loads and I select a kernel to boot, the screen goes blank save for a blinking cursor. It sits in this state for many long minutes before it finally gives up and gives me an initramfs shell with the message gave up waiting for root device (and lists the /dev/disk/by-uuid/... path it was waiting for) but no other specific diagnostic information. Now, here's the tricky part. For one, the problem is intermittent - sometimes it progresses from the blinking cursor to the Ubuntu splash boot screen in a few seconds, and once it gets that far it always continues booting fine. The really bizarre thing is that I can "force" it to "find" the root device by repeatedly pressing the space bar and hitting the machine's power button. If I tap those enough, eventually I will notice the hard drive light coming on, at which point it will always continue the boot process after a few seconds. Interestingly, if I wait slightly too long before pressing the power button (30s?), as soon as I press it I get the gave up waiting message and the initramfs shell. I've tried setting up /etc/fstab (and the grub menu.lst or whatever it's called nowadays) to use device names (e.g. /dev/sda1) instead of UUIDs, but I get the same effect just with the device name, not UUID, in the error message. I should also mention that when I boot to Windows 7, there is no issue. It boots slowly all the time just by virtue of being Windows, but it never hangs indefinitely. This would seem to indicate it's a problem in Ubuntu, not the hardware. It's pretty annoying to have to babysit the computer every time it boots. Any ideas? I'm at a loss. Not even sure how to diagnose the issue. Thanks! EDIT: Here's some dmesg output from 10.04. The 15 second gap is where it was doing nothing. I pressed the power button and space bar a few times, and the stuff at 16 seconds happened. Not sure what any of it means. [ 1.320250] scsi18 : ahci [ 1.320294] scsi19 : ahci [ 1.320320] ata19: SATA max UDMA/133 abar m8192@0xfd4fe000 port 0xfd4fe100 ir q 18 [ 1.320323] ata20: SATA max UDMA/133 abar m8192@0xfd4fe000 port 0xfd4fe180 ir q 18 [ 1.403886] usb 2-4: new high speed USB device using ehci_hcd and address 4 [ 1.562558] usb 2-4: configuration #1 chosen from 1 choice [ 16.477824] ata16: SATA link down (SStatus 0 SControl 300) [ 16.477843] ata19: SATA link down (SStatus 0 SControl 300) [ 16.477857] ata3: SATA link down (SStatus 0 SControl 300) [ 16.477895] ata15: SATA link down (SStatus 0 SControl 300) [ 16.477906] ata20: SATA link down (SStatus 0 SControl 300) [ 16.477977] ata17: SATA link down (SStatus 0 SControl 300) [ 16.478003] ata12: SATA link down (SStatus 0 SControl 300) [ 16.478046] ata13: SATA link down (SStatus 0 SControl 300) [ 16.478063] ata14: SATA link down (SStatus 0 SControl 300) [ 16.478108] ata11: SATA link down (SStatus 0 SControl 300) [ 16.478123] ata18: SATA link up 1.5 Gbps (SStatus 113 SControl 300) [ 16.478127] ata6: SATA link down (SStatus 0 SControl 300) [ 16.478157] ata5: SATA link down (SStatus 0 SControl 300) [ 16.478193] ata18.00: ATAPI: MARVELL VIRTUALL, 1.09, max UDMA/66 After that, it took its sweet time, and I had to keep hitting space bar to coax it along. Here's some more dmesg output from a little later in the boot process: [ 17.982291] input: BTC USB Multimedia Keyboard as /devices/pci0000:00/0000:00 :13.0/usb5/5-2/5-2:1.0/input/input4 [ 17.982335] generic-usb 0003:046E:5506.0002: input,hidraw1: USB HID v1.10 Key board [BTC USB Multimedia Keyboard] on usb-0000:00:13.0-2/input0 [ 18.005211] input: BTC USB Multimedia Keyboard as /devices/pci0000:00/0000:00 :13.0/usb5/5-2/5-2:1.1/input/input5 [ 18.005274] generic-usb 0003:046E:5506.0003: input,hiddev96,hidraw2: USB HID v1.10 Device [BTC USB Multimedia Keyboard] on usb-0000:00:13.0-2/input1 [ 22.484906] EXT4-fs (sda6): INFO: recovery required on readonly filesystem [ 22.484910] EXT4-fs (sda6): write access will be enabled during recovery [ 22.548542] EXT4-fs (sda6): recovery complete [ 22.549074] EXT4-fs (sda6): mounted filesystem with ordered data mode [ 32.516772] Adding 20482832k swap on /dev/sda5. Priority:-1 extents:1 across:20482832k [ 32.742540] udev: starting version 151 [ 33.002004] Bluetooth: Atheros AR30xx firmware driver ver 1.0 [ 33.008135] parport_pc 00:09: reported by Plug and Play ACPI [ 33.008186] parport0: PC-style at 0x378, irq 7 [PCSPP,TRISTATE] [ 33.012076] lp: driver loaded but no devices found [ 33.037271] ppdev: user-space parallel port driver [ 33.090256] lp0: using parport0 (interrupt-driven). Any clues in there?

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• Multiple Audio Issues

  - by Lerp

  I am having issues with my audio on Ubuntu 12.04, I will try and give as much detail as possible so sorry if there's too much detail. The Problem Audio plays from both speakers and headphone regardless of what connector I choose and regardless of the profile I use. The microphone is constantly being played through headphones & speakers. The headphone audio is extremely quiet but plays from both ears when I select "Headphones" for the connector in Sound Settings. The headphone audio only plays from one ear and is quiet (but not as quiet as above) when I select "Analogue Output" for the connector in Sound Settings. I can only select "Headphones" as the connector in Sound Settings if I set the profile to either "Analogue Stereo Output/Duplex", all others only allow me to choose "Analogue Output" for the connector. Despite the headphone sound issues, the speaker sound is fine apart from the fact that I am not able to select which output is used, they just both play. My headphone and microphone are plugged into the front and my speakers are plugged into the back. What I have tried I have put everything in alsamixer to 100 apart from "Front Mic Boost" which I have set to 0. Command Output aplay -l **** List of PLAYBACK Hardware Devices **** card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog] Subdevices: 0/1 Subdevice #0: subdevice #0 card 0: Intel [HDA Intel], device 1: AD198x Digital [AD198x Digital] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: Intel [HDA Intel], device 2: AD198x Headphone [AD198x Headphone] Subdevices: 1/1 Subdevice #0: subdevice #0 arecord -l **** List of CAPTURE Hardware Devices **** card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog] Subdevices: 2/3 Subdevice #0: subdevice #0 Subdevice #1: subdevice #1 Subdevice #2: subdevice #2 cat /proc/asound/cards 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0xf7ff8000 irq 70 cat /proc/asound/modules 0 snd_hda_intel cat /proc/asound/card*/codec* | grep "Codec" Codec: Analog Devices AD1989B cat /etc/modprobe.d/alsa-base.conf # autoloader aliases install sound-slot-0 /sbin/modprobe snd-card-0 install sound-slot-1 /sbin/modprobe snd-card-1 install sound-slot-2 /sbin/modprobe snd-card-2 install sound-slot-3 /sbin/modprobe snd-card-3 install sound-slot-4 /sbin/modprobe snd-card-4 install sound-slot-5 /sbin/modprobe snd-card-5 install sound-slot-6 /sbin/modprobe snd-card-6 install sound-slot-7 /sbin/modprobe snd-card-7 # Cause optional modules to be loaded above generic modules install snd /sbin/modprobe --ignore-install snd $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-ioctl32 ; /sbin/modprobe --quiet --use-blacklist snd-seq ; } # # Workaround at bug #499695 (reverted in Ubuntu see LP #319505) install snd-pcm /sbin/modprobe --ignore-install snd-pcm $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-pcm-oss ; : ; } install snd-mixer /sbin/modprobe --ignore-install snd-mixer $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-mixer-oss ; : ; } install snd-seq /sbin/modprobe --ignore-install snd-seq $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; /sbin/modprobe --quiet --use-blacklist snd-seq-oss ; : ; } # install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; } # Cause optional modules to be loaded above sound card driver modules install snd-emu10k1 /sbin/modprobe --ignore-install snd-emu10k1 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-emu10k1-synth ; } install snd-via82xx /sbin/modprobe --ignore-install snd-via82xx $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq ; } # Load saa7134-alsa instead of saa7134 (which gets dragged in by it anyway) install saa7134 /sbin/modprobe --ignore-install saa7134 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist saa7134-alsa ; : ; } # Prevent abnormal drivers from grabbing index 0 options bt87x index=-2 options cx88_alsa index=-2 options saa7134-alsa index=-2 options snd-atiixp-modem index=-2 options snd-intel8x0m index=-2 options snd-via82xx-modem index=-2 options snd-usb-audio index=-2 options snd-usb-caiaq index=-2 options snd-usb-ua101 index=-2 options snd-usb-us122l index=-2 options snd-usb-usx2y index=-2 # Ubuntu #62691, enable MPU for snd-cmipci options snd-cmipci mpu_port=0x330 fm_port=0x388 # Keep snd-pcsp from being loaded as first soundcard options snd-pcsp index=-2 # Keep snd-usb-audio from beeing loaded as first soundcard options snd-usb-audio index=-2 Hopefully I have provided enough information, I will happily provide anymore information needed. Thank you. Update Reinstalling alsa-base and pulseaudio fixed the headphone issues I was having.

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• Finding it Hard to Deliver Right Customer Experience: Think BPM!

  - by Ajay Khanna

  Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey.  They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time.     Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social)  is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

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