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• Cox Communications' Strategic Approach to Enterprise User Experience: How Change Management and Usab

  - by Applications User Experience

  Author: Anna Wichansky, Senior Director, Applications User Experience, and Chair, Oracle Usability Advisory Board As part of our work in the User Experience group, our teams often go to Customer events such as the Higher Education User Group (HEUG) conference, Alliance 2010. This year's event was held in San Antonio, Texas, and was attended by hundreds of higher education, government, and public sector users of Oracle applications. The User Assistance team used this opportunity to reach out to customers in the Educational and Government sectors to better understand how their organizations are currently approaching help, messages, and other forms of user assistance. What is User Assistance? For us, user assistance is more than the old books of users' manuals and documentation. User assistance is anything that helps users get their jobs done quickly and efficiently. Instead of expecting users to stop and look through a guide or manual, we have been developing solutions that are embedded within the interface. We know that when people are having difficulty with a task, they want to be able to search efficiently for solutions and collaborate with coworkers. We know that they want to find their answers right there, right then, so that they can get on with their work. In our interviews at Alliance, we wanted to learn what the participants could tell us about what was happening on their campuses and in their institutions. Figure 1. For Oracle User Assistance, it's not just about books any more. So what did we do? Off to Texas, we recruited 10 people from nine different government and education organizations to come to our Oracle User Experience Onsite Usability Labs. We conducted one-hour interviews with these folks and asked them all about User Assistance--what people are doing, what they would like to do, what technologies they are using, what they would like to use, and ultimately what should we as a company be planning for our future products. We used this as an opportunity also to show them some of our design concepts for Fusion User Assistance, our next generation of user assistance based on the best of our user assistance in other products. Figure 2. Interviewing a technical user at Alliance. What we learned... People are not using paper or online manuals anymore. They don't want to see a manual that is written for technical users and that doesn't make sense to the ordinary end user. They really don't want to have to flip through a manual trying to find an answer to their question. Even when the answer might be tailored to their organization, they don't want to dig through documentation. When they need an answer now, they don't have the patience to dig for something that might or might not be clearly written. What does it mean to an organization when users don't want to deal with documentation? In many cases, it means that frustrated users make phone calls to try to find the answers that they need immediately. Phone calls are expensive to an organization and frustrating to the technical support staff who have provided documentation that no one wants to read anymore. If they don't call, they email for help often, and many users are asking for the same information. The bottom line is that if they could get that help immediately in the interface, they wouldn't have to make those calls or send those emails -- and that saves time and money. Our Fusion User Assistance options to customize help and get help for the task immediately were seen as an opportunity by these technical users to build the solutions that their users need and want. Figure 3. Joyce Ohgi and Laurie Pattison of Applications UX. Chicken Fried Steak. That was huge. But then, this was Texas, where we discovered a lot of things come very big. Drinks are served in quart-size glasses and dishes like Chicken Fried Steaks are served on platters not plates. We saw three-pound cinnamon rolls that you down with tea sweet enough to curl your hair. Deep in the heart of Texas, we learned a lot, and we ate even more.

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• Application Performance: The Best of the Web

  - by Michaela Murray

  Wisdom A deep understanding and realization […] resulting in the ability to apply perceptions, judgements and actions. It is also the comprehension of what is true coupled with optimum judgment as to action. - Wikipedia We’re writing a book for ASP.NET developers, and we want you to be a part of it. We know that there’s a huge amount of web developer wisdom that never gets shared, and we want to find those golden nuggets of knowledge and experience, and make sure everyone can learn from them. Right now, we want to find out about your top tips, hard-won lessons, and sage advice for avoiding, finding, and fixing application performance problems. If you work with .NET and SQL, even better – a lot of application performance relies on the interaction with the database, so we want to hear from you! “How Do You Want Me To Be Involved?” Right! Details! We want you, our most excellent readers, to email us with the Best Advice you would give to other developers for getting the best performance out of their applications. It doesn’t matter if your advice is for newbies or veterans, .NET or SQL – so long as it’s about application performance, we want to hear from you. (And if you think that there’s developer wisdom out there that “everyone knows”, a) I’m willing to bet you could find someone who doesn’t know about it, and b) it probably bears repeating anyway!) “I’m Interested. What Can You Do For Me?” Excellent question. For starters, there’s a chance to win a Microsoft Surface (the tablet, not the table-top). Once all the ASP.NET Wisdom has been collected, tallied, and labelled, it will then be weighed and measured by a team of expert judges (whose identities are still a closely-guarded secret).  The top tip in both SQL & .NET categories will each win their author their very own MS Surface. But that’s not all! We can also give you… immortality! More details? Ok. We’ll be collecting all of the tips sent in by our readers (and we can’t wait to learn from you all,) and with the help of our Simple-Talk editors, we will publish and distribute your combined and documented knowledge as a free, community-created, professionally typeset eBook. You will naturally be credited by name / pseudonym / twitter handle / GitHub username / StackOverflow profile / Whatever, as the clearly ingenious author of hot performance tips. The Not-Very-Fine Print Here’s the breakdown: We want to bring together the best application performance knowledge from ASP.NET developers. Closing date for submissions will be 9am GMT, December 4th. Submissions should be made by email – [email protected] Submissions will be judged by a panel of expert judges (who will be revealed soon). The top submission in both the SQL & .NET categories will each win a Microsoft Surface. ALL the tips which make it through the judging process will be polished by Simple-Talk editors, and turned into a professionally typeset eBook, which will be freely available, and promoted alongside the ANTS Performance Profiler tool. Anyone whose entry makes it into the book will be clearly and profusely credited in the method of their choice (or can remain anonymous.) The really REALLY short version Share what you know about ASP.NET application performance for a chance to win a Microsoft Surface, and then get your name credited in a slick eBook with top-notch production values. For more details, see above. We can’t wait to learn from you!

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• Transform your Oracle Tutor Documents to Your Corporate Standard

  - by mary.keane

  You have all of your company's processes documented in Oracle Tutor, and now you want to get the HTML files to reflect your company's corporate look and feel. How are you going to do this without having an HTML guru to change every HTML page? The good news is you do not need to be an HTML expert to make minor changes to your documents. All Tutor HTML files are attached to a group of style sheets, so any changes you make to the style sheets will immediately be reflected in all of your HTML documents. If you want to give it a try, here's what you do (please note that these tips are applicable to release Oracle Tutor 12.2 and greater): Navigate to your Tutor HTML directory, and copy into a draft folder a representative group of HTML files (don't forget the flowchart image files that are associated with the procedures). You'll also need to copy the following files: tutor.css tutor_notabs.css tutor_scripts.js tutor_tabs.css flow_icon.gif Here's the default look to the Oracle Tutor desk manual. Let's say I want to use my company's corporate style in the HTML documents. At Oracle, we use Oracle Red (FF0000), Oracle Black (000000), and Oracle Gray (666666). So I want to incorporate those colors into the Tutor HTML files. I open tutor.css from the draft folder in a text editor. My preference is to use Notepad, but there are others. Make sure, however, that it is a text editor, and not a word processing program. I want to change the headings to Oracle Red. The desk manual title is listed as the DMPAGETITLE, so I find that in tutor.css. The style names in the style sheets are descriptive, but sometimes you may have to experiment to find the right style (this is why you're working in a draft folder). I change the color attribute to FF00000, and then I save the document. Now I look at one of the desk manuals in my draft folder. I've successfully changed the title of the desk manual, so, now that I have more confidence that I can do this, I start changing other styles. I need to make changes in the tutor_tabs.css file as well, so I open that document. Then I look at one of the procedures. Oops! All that red is distracting, and the users may not be able to follow their procedures. So I go back to the corporate style guide, and I find some shades of gray that have been approved. So I use that, and it is now more readable. It's good enough for a first draft, and I would show it to my colleagues at this point to get their input. On my next blog, I'll discuss how to change the flowchart colors to match your corporate look and feel. Have you used the cascading styles sheets to change the look of your Tutor documents? If so, let us know what you've done in your post. Mary R. Keane Senior Development Manager, Oracle Tutor & UPK Content

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• Visual Studio Little Wonders: Quick Launch / Quick Access

  - by James Michael Hare

  Once again, in this series of posts I look at features of Visual Studio that may seem trivial, but can help improve your efficiency as a developer. The index of all my past little wonders posts can be found here. Well, my friends, this post will be a bit short because I’m in the middle of a bit of a move at the moment.  But, that said, I didn’t want to let the blog go completely silent this week, so I decided to add another Little Wonder to the list for the Visual Studio IDE. How often have you wanted to change an option or execute a command in Visual Studio, but can’t remember where the darn thing is in the menu, settings, etc.?  If so, Quick Launch in VS2012 (or Quick Access in VS2010 with the Productivity Power Tools extension) is just for you! Quick Launch / Quick Access – find a command or option quickly For those of you using Visual Studio 2012, Quick Launch is built right into the IDE at the top of the title bar, near the minimize, maximize, and close buttons: But do not despair if you are using Visual Studio 2010, you can get Quick Access from the Productivity Power Tools extension.  To do this, you can go to the extension manager: And then go to the gallery and search for Productivity Power Tools and install it.  If you don’t have VS2012 yet, then the Productivity Power Tools is the next best thing.  This extension updates VS2010 with features such as Quick Access, the Solution Navigator, searchable Add Reference Dialog, better tab wells, etc.  I highly recommend it! But back to the topic at hand!  In VS2012 Quick Launch is built into the IDE and can be accessed by clicking in the Quick Launch area of the title bar, or by pressing CTRL+Q.  If you have VS2010 with the PPT installed, though, it is called Quick Access and is accessible through View –> Quick Access: Regardless of which IDE you are using, the feature behaves mostly the same.  It allows you to search all of Visual Studio’s commands and options for a particular topic.  For example, let’s say you want to change from tabs to tabs expanded to spaces, but don’t remember where that option is buried.  You can bring up Quick Launch / Quick Access and type in “tabs”: And it brings up a list of all options on tabs, you can then choose the one appropriate to you and click on it and it will take you right there! A lot easier than diving through the options tree to find what you are looking for!  It also works on menu commands, for example if you can’t remember how to open the Output window: It shows you the menu items that will get you to the Output window, and (if applicable) the keyboard shortcuts.  Again, clicking on one of these will perform the action for you as well. There are also some tasks you can perform directly from Quick Launch / Quick Access.  For example, perhaps you are one of those people who like to have the line numbers in your editor (I do), so let’s bring up Quick Launch / Quick Access and type “line numbers”: And let’s select Turn Line Numbers On, and now our editor looks like: And Voila!  We have line numbers in VS2010.  You can do this in VS2012 too, but it takes you to the option settings instead of directly turning them off and on.  There are bound to be differences between the way the two editors organize settings and commands, but you get the point. So, as you can see, the Quick Launch / Quick Access feature in Visual Studio makes it easy to jump right to the options, commands, or tasks you are interested in without all the digging. Summary An IDE as powerful as Visual Studio has so many options and commands that it can be confusing to remember how to find and invoke them.  Quick Launch (Quick Access in VS2010 with Productivity Power Tools extension) is a quick and handy way to jump to any of these options, commands, or tasks quickly without having to remember in what menu or screen they are buried!  Technorati Tags: C#,CSharp,.NET,Little Wonders,Visual Studio,Quick Access,Quick Launch

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• Who Makes a Good Product Owner

  - by Robert May

  In general, the best product owners are those that care passionately about the customer of the product.  Note that I didn’t say about the product itself.  Actually, people that only care about the product, generally do not make good product owners.  Products only matter in relationship to their customers.  If a product doesn’t provide value to the customer, then the product has no value, no matter what a person might think of the product, and no matter what cool technologies exist inside of the product. A good product owner is also a good negotiator.  They recognize that many different priorities exist inside of a corporation, but that there can be only one list that developers work from.  A good product owner recognizes that its their job to help others around them prioritize (perhaps with a Product Council), but also understand that they alone have the final say about priorities and are willing to make the tough decisions required.  Deciding the priority between two perfectly valid stories is very difficult, especially when the stories are from two different departments! A good product owner is deeply interested in helping the team be successful.  They don’t seek to control the team, but instead seek to understand what the team can do and then work with the team to get the best product possible for the Customer.  A good product owner is never denigrating to team members, ever.  They recognize that such behavior would damage the trust that needs to be present between team members and product owners and will avoid it at all costs. In general, technical people (i.e. former or current developers) make poor product owners.  In their minds, they can’t separate implementation details from user functionality, so their stories end up sounding like implementation details.  For example, “The user enters their username on the password screen” is something that a technical product owner would write.  The proper wording for that story is “A user supplies the system with their credentials.”  Because technical people think different from the rest of the population, they are generally not a good fit. A good product owner is also a good writer.  Writing good stories demands good writing.  The art of persuasion, descriptiveness and just general good grammar are all required.  A good Product Owner must also be well spoken, since most of what will be conveyed will be conveyed with the spoken word, not just written word. A good product owner is a “People Person.”  They like talking to people and are very patient.  They don’t mind having questions repeated or fielding many questions, because they want to make sure that the ideas they’re conveying are properly understood so the customer gets the best product possible.  They are happy to answer any questions a team member may have and invite feedback and criticism of designs and stories, since they want a good product.  They really have little ego that gets in the way of building a great product. All of these qualities can be hard to find, but if you look close enough, you’ll find the right person in your organization.  Product owners can be found anywhere, not just in upper management.  Some of the best product owners are those that are very close to the customer.  In fact, check your customer support staff.  I’d bet that several great product owners are lurking there. Final note about what makes a good product owner.  You’re probably NOT going to find a good product owner in a manager, especially if they consider themselves a “Manager.”  Product owners don’t manage anything but the backlog, so be especially careful if the person you’re selecting for Product Owner is a manager. Up Next, “Messing with the Team.” Technorati Tags: Scrum,Product Owner

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• Healthcare and Distributed Data Don't Mix

  - by [email protected]

  How many times have you heard the story?  Hard disk goes missing, USB thumb drive goes missing, laptop goes missing...Not a week goes by that we don't hear about our data going missing...  Healthcare data is a big one, but we hear about credit card data, pricing info, corporate intellectual property...  When I have spoken at Security and IT conferences part of my message is "Why do you give your users data to lose in the first place?"  I don't suggest they can't have access to it...in fact I work for the company that provides the premiere data security and desktop solutions that DO provide access.  Access isn't the issue.  'Keeping the data' is the issue.We are all human - we all make mistakes... I fault no one for having their car stolen or that they dropped a USB thumb drive. (well, except the thieves - I can certainly find some fault there)  Where I find fault is in policy (or lack thereof sometimes) that allows users to carry around private, and important, data with them.  Mr. Director of IT - It is your fault, not theirs.  Ms. CSO - Look in the mirror.It isn't like one can't find a network to access the data from.  You are on a network right now.  How many Wireless ones (wifi, mifi, cellular...) are there around you, right now?  Allowing employees to remove data from the confines of (wait for it... ) THE DATA CENTER is just plain indefensible when it isn't required.  The argument that the laptop had a password and the hard disk was encrypted is ridiculous.  An encrypted drive tells thieves that before they sell the stolen unit for $75, they should crack the encryption and ascertain what the REAL value of the laptop is... credit card info, Identity info, pricing lists, banking transactions... a veritable treasure trove of info people give away on an 'encrypted disk'.What started this latest rant on lack of data control was an article in Government Health IT that was forwarded to me by Denny Olson, an Oracle Principal Sales Consultant in Minnesota.  The full article is here, but the point was that a couple laptops went missing in a couple different cases, and.. well... no one knows where the data is, and yes - they were loaded with patient info.  What were you thinking?Obviously you can't steal data form a Sun Ray appliance... since it has no data, nor any storage to keep the data on, and Secure Global Desktop allows access from Macs, Linux and Windows client devices...  but in all cases, there is no keeping the data unless you explicitly allow for it in your policy.   Since you can get at the data securely from any network, why would you want to take personal responsibility for it?  Both Sun Rays and Secure Global Desktop are widely used in Healthcare... but clearly not widely enough.We need to do a better job of getting the message out -  Healthcare (or insert your business type here) and distributed data don't mix. Then add Hot Desking and 'follow me printing' and you have something that Clinicians (and CSOs) love.Thanks for putting up my blood pressure, Denny.

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• SharePoint 2010 Hosting :: Setting Default Column Values on a Folder Programmatically

  - by mbridge

  The reason I write this post today is because my initial searches on the Internet provided me with nothing on the topic.  I was hoping to find a reference to the SDK but I didn’t have any luck.  What I want to do is set a default column value on an existing folder so that new items in that folder automatically inherit that value.  It’s actually pretty easy to do once you know what the class is called in the API.  I did some digging and discovered that class is MetadataDefaults. It can be found in Microsoft.Office.DocumentManagement.dll.  Note: if you can’t find it in the GAC, this DLL is in the 14/CONFIG/BIN folder and not the 14/ISAPI folder.  Add a reference to this DLL in your project.  In my case, I am building a console application, but you might put this in an event receiver or workflow. In my example today, I have simple custom folder and document content types.  I have one shared site column called DocumentType.  I have a document library which each of these content types registered.  In my document library, I have a folder named Test and I want to set its default column values using code.  Here is what it looks like.  Start by getting a reference to the list in question.  This assumes you already have a SPWeb object.  In my case I have created it and it is called site. SPList customDocumentLibrary = site.Lists["CustomDocuments"]; You then pass the SPList object to the MetadataDefaults constructor. MetadataDefaults columnDefaults = new MetadataDefaults(customDocumentLibrary); Now I just need to get my SPFolder object in question and pass it to the meethod SetFieldDefault.  This takes a SPFolder object, a string with the name of the SPField to set the default on, and finally the value of the default (in my case “Memo”). SPFolder testFolder = customDocumentLibrary.RootFolder.SubFolders["Test"]; columnDefaults.SetFieldDefault(testFolder, "DocumentType", "Memo"); You can set multiple defaults here.  When you’re done, you will need to call .Update(). columnDefaults.Update(); Here is what it all looks like together. using (SPSite siteCollection = new SPSite("http://sp2010/sites/ECMSource")) {     using (SPWeb site = siteCollection.OpenWeb())     {         SPList customDocumentLibrary = site.Lists["CustomDocuments"];         MetadataDefaults columnDefaults = new MetadataDefaults(customDocumentLibrary);          SPFolder testFolder = customDocumentLibrary.RootFolder.SubFolders["Test"];         columnDefaults.SetFieldDefault(testFolder, "DocumentType", "Memo");         columnDefaults.Update();     } } You can verify that your property was set correctly on the Change Default Column Values page in your list This is something that I could see used a lot on an ItemEventReceiver attached to a folder to do metadata inheritance.  Whenever, the user changed the value of the folder’s property, you could have it update the default.  Your code might look something columnDefaults.SetFieldDefault(properties.ListItem.Folder, "MyField", properties.ListItem[" This is a great way to keep the child items updated any time the value a folder’s property changes.  I’m also wondering if this can be done via CAML.  I tried saving a site template, but after importing I got an error on the default values page.  I’ll keep looking and let you know what I find out.

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• Bad Spot to Be In: Playing Catch-up with Mobile Advertising

  - by Mike Stiles

  You probably noticed, there’s a mass migration going on from online desktop/laptop usage to smartphone/tablet usage.  It’s an indicator of how we live our lives in the modern world: always on the go, with no intention of being disconnected while out there. Consequently, paid as it relates to mobile advertising is taking the social spotlight. eMarketer estimated that in 2013, US adults would spend about 2 hours, 21 minutes a day on mobile, not counting talking time. More people in the world own smartphones than own toothbrushes (bad news I suppose if you’re marketing toothpaste). They’re using those mobile devices to access social networks, consuming at least 17% of their mobile time on them. Frankly, you don’t need a deep dive into mobile usage stats to know what’s going on. Just look around you in any store, venue or coffee shop. It’s really obvious…our mobile devices are now where we “are,” so that’s where marketers can increasingly reach us. And it’s a smart place for them to do just that. Mobile devices can be viewed more and more as shopping facilitators. Usually when someone is on mobile, they are not in passive research mode. They are likely standing near a store or in front of a product, using their mobile to seek reassurance that buying that product is the right move. They are the hottest of hot prospects. Consider that 4 out of 5 consumers use smartphones to shop, 52% of Americans use mobile devices for in-store for research, 70% of mobile searches lead to online action inside of an hour, and people that find you on mobile convert at almost 3x the rate as those that find you on desktop or laptop. But what are marketers doing? Enter statistics from Mary Meeker’s latest State of the Internet report. Common sense says you buy advertising where people are spending their eyeball time, right? But while mobile is 20% of media use and rising, the ad spend there is 4%. Conversely, while print usage is at 5% and falling, ad spend there is 19%. We all love nostalgia, but come on. There are reasons marketing dollar migration to mobile has not matched user migration, including the availability of mobile ad products and the ability to measure user response to mobile ads. But interesting things are happening now. First came Facebook’s mobile ad, which let app developers pay to get potential downloads. Then their mobile ad network was announced at F8, allowing marketers to target users across non-Facebook apps while leveraging the wealth of diverse data Facebook has on those users, a big deal since Nielsen has pointed out mobile apps make up 89% of the media time spent on mobile. Twitter has a similar play in motion with their MoPub acquisition. And now mobile deeplinks have arrived, which can take users straight to sub-pages of mobile apps for a faster, more direct shopper/researcher user experience. The sooner the gratification, the smoother and faster the conversion. To be clear, growth in mobile ad spending is well underway. After posting $13.1 billion in 2013, Gartner expects global mobile ad spending to reach $18 billion this year, then go to $41.9 billion by 2017. Cheap smartphones and data plans are spreading worldwide, further fueling the shift to mobile. Mobile usage in India alone should grow 400% by 2018. And, of course, there’s the famous statistic that mobile should overtake desktop Internet usage this year. How can we as marketers mess up this opportunity? Two ways. We could position ourselves in perpetual “catch-up” mode and keep spending ad dollars where the public used to be. And we could annoy mobile users with horrid old-school marketing practices. Two-thirds of users told Forrester they think interruptive in-app ads are more annoying than TV ads. Make sure your brand’s social marketing technology platform is delivering a crystal clear picture of your social connections so the mobile touch point is highly relevant, mobile optimized, and delivering real value and satisfying experiences. Otherwise, all we’ve done is find a new way to be unwanted. @mikestiles @oraclesocialPhoto: Kate Mallatratt, freeimages.com

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• Uninstall, Disable, or Remove Windows 7 Media Center

  - by Mysticgeek

  Although Windows 7 Media Center has improved a lot over previous versions of Windows, but you might want to disable it for different reasons. Here we take a look at a couple of methods to get rid of it. There are a variety of reasons you might want to disable Windows 7 Media Center. Maybe you own a business and don’t want it to run on the machines. Or perhaps you don’t use it at all and just don’t want it around. Turn Off WMC Using Programs and Features Probably the easiest way to get rid of it on all versions of Windows 7 is to open Control Panel and select Programs and Features. This method is similar to disabling Internet Explorer 8 in Windows 7. On the left hand panel click on Turn Windows Features on or off. Scroll down to Media Features and expand the folder. Then Uncheck Windows Media Center… You’ll get a verification message making sure you want to disable it, click Yes. Then the box next to Windows Media Center will be empty…click OK. Wait while WMC is disabled… To complete the process a reboot is required. After getting back from the restart, the WMC icon will be gone and there won’t be any way to launch it. Re-enable WMC If you want to re-enable it, just go back in and recheck it. Again you’ll need to wait while it’s configured, but when it’s done, a restart is not required.   Disable Media Center Using Group Policy Note: This process uses Group Policy Editor which is not available in Home versions of Windows 7. Click on the Start menu and type gpedit.msc into the Search box and hit Enter. Now navigate to User Configuration \ Administrative Templates \ Windows Components \ Windows Media Center. Double-click on Do not allow Windows Media Center to run. Then select the radio button next to Enabled, click OK and close out of Group Policy Editor. Now if a user tries to launch WMC they will get the following message. Conclusion If you’re not a fan of Windows Media Center or want to disable it for whatever reason, the process is simple and there are a couple of ways you can do it. WMC is not included in Starter or Home Basic versions of Windows 7. If you’re new to Windows 7 Media Center, you might want to check out our guide on getting started and setting up live TV. Similar Articles Productive Geek Tips Using Netflix Watchnow in Windows Vista Media Center (Gmedia)Disable Windows Mobility Center in Windows 7 or VistaMake Outlook Faster by Disabling Unnecessary Add-InsSchedule Updates for Windows Media CenterRemove "Map Network Drive" Menu Item from Windows Vista or XP TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Find Downloads and Add-ins for Outlook Recycle ! Find That Elusive Icon with FindIcons Looking for Good Windows Media Player 12 Plug-ins? Find Out the Celebrity You Resemble With FaceDouble Whoa !

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• ORACLE is WEB 2.0

  - by anca.rosu

  You never know what to expect in life, where it can take you and what kind of fulfillment it can offer you. It’s just like an amazing lottery with millions of winning tickets. My name is Paula, I am an Online Marketing Specialist at Oracle University and this is my story. Having graduated from a technical profile college, it seemed almost normal to follow the same career path. But I said no. I wanted to try something else, so I took an Advertising Masters Program and I really became in love with this entire industry. Advertising and the new impact of the Internet through social networking is my current fascination. I knew I had to work to incorporate both my skills intro one dream job. I want to believe that I have come to work at Oracle as part of a great plan that life has for me. It’s not the most glamorous job in advertising or in the fashion industry, but it’s everything you need to start investing in your development and to build relationships. A normal day at work begins at 9.30 at our Oracle Office in Bucharest. After a short chit-chat, coffee and some conference calls, marketing gets to work! Some of the members of my team are working besides me but others are based all over Europe. This is extremely useful when coordinating the EMEA Marketing for Oracle University, because this way it’s easier to keep an eye on these various locations. Even though it’s a team play, you need to speak up and make your mark. I am the kind of person that never stands-by and waits to be given directions, I am curious and intuitive. This makes things easier. In Oracle you really need to find your own way and to discover how to organize your time and how to get involved with people. People to people, this is the focus. But everything is up to you and it strongly depends on the type of personality that you have. I try to get involved in various activities, participate in Oracle Days Events, interact and meet all kinds of people. For those who are newly graduates or interns, Oracle has lots of trainings and webcasts you can attend to help you develop your career shape and to understand better the way the business works. You can also be awarded for ideas and setting the trends so that makes it worth it. What I like most about my job is the fact that I can come with ideas and bring them to life. For example Oracle University has a special seminar program called “Celebrity Seminars” where top industry speakers teach 1-day or 2-day condensed seminars. We thought of creating something exclusive and a video was the best idea. So my colleague and I became reporters for a day and interviewed this well-known speaker regarding his seminar. I think this is a good way to market this business. Live footage is a very good marketing tool so we are planning to use the video to target our online audiences via Facebook, Twitter or LinkedIn. This can even go in the newsletters that marketing sends regarding the Celebrity Seminars. This is what I meant when I said Oracle is a free spirited organization and you can surely find your place here among us. The best way to describe my job is WEB 2.0. The modern online approach comes to life while we are trying to sell our business. We need to be out there and we are responsible of spreading the buzz regarding our training offerings and our official courseware materials. There are so many new ways to interact with the target audience nowadays and I am so eager to discover the best online techniques! If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com Technorati Tags: WEB 2.0,Online Marketing,Oracle University,Bucharest,events,graduates,interns,training,webcast,seminar,newsletters,business,Facebook,Twitter,LinkedIn

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• Moving the Oracle User Experience Forward with the New Release 7 Simplified UI for Oracle Sales Cloud

  - by mvaughan

  By Kathy Miedema, Oracle Applications User ExperienceIn September 2013, Release 7 for Oracle Cloud Applications became generally available for Oracle Sales Cloud and HCM Cloud. This significant release allowed the Oracle Applications User Experience (UX) team to finally talk freely about Simplified UI, a user experience project in the works since Oracle OpenWorld 2012. Simplified UI represents the direction that the Oracle user experience – for all of its enterprise applications – is heading. Oracle’s Apps UX team began by building a Simplified UI for sales representatives. You can find that today in Release 7, and it was demoed extensively during OpenWorld 2013 in San Francisco. This screenshot shows how Opportunities appear in the new Simplified UI for Oracle Sales Cloud, a user interface built for sales reps.Analyst Rebecca Wettemann, vice president of Nucleus Research, saw Simplified UI at Oracle Openworld 2013 and talked about it with CRM Buyer in “Oracle Revs Its Cloud Engines for a Better Customer Experience.” Wettemann said there are distinct themes to the latest release: "One is usability. Oracle Sales Cloud, for example, is designed to have zero training for onboarding sales reps, which it does," she explained. "It is quite impressive, actually -- the intuitive nature of the application and the design work they have done with this goal in mind."The software uses as few buttons and fields as possible, she pointed out. "The sales rep doesn't have to ask, 'what is the next step?' because she can see what it is."In fact, there are three themes driving the usability that Wettemann noted. They are simplicity, mobility, and extensibility, and we write more about them on the Usable Apps web site. These three themes embody the strategy for Oracle’s cloud applications user experiences.  Simplified UI for Oracle Sales CloudIn developing a Simplified UI for Oracle Sales Cloud, Oracle’s UX team concentrated on the tasks that sales reps need to do most frequently, and are most important. “Knowing that the majority of their work lives are spent on the road and on the go, they need to be able to quickly get in and qualify and convert their leads, monitor and progress their opportunities, update their customer and contact information, and manage their schedule,” Jeremy Ashley, Vice President of the Applications UX team, said.Ashley said the Apps UX team has a good reason for creating a Simplified UI that focuses on self-service. “Sales people spend the day selling stuff,” he said. “The only reason they use software is because the company wants to track what they’re doing.” Traditional systems of tracking that information include filling in a spreadsheet of leads or sales. Oracle wants to automate this process for the salesperson, and enable that person to keep everyone who needs to know up-to-date easily and quickly. Simplified UI addresses that problem by providing light-touch input.  “It has to be useful to the salesperson,” Ashley said about the Sales Cloud user experience. Simplified UI can tell sales reps about key opportunities, or provide information about a contact in just a click or two. Customer information is accessible quickly and easily with Simplified UI for the Oracle Sales Cloud.Simplified UI for Sales Cloud can also be extended easily, Ashley said. Users usually just need to add various business fields or create and modify analytical reports. The way that Simplified UI is constructed allows extensibility to happen by hiding or showing a few necessary fields. The Settings user interface, starting in release 7, allows for the simple configuration of the most important visual elements. “With Sales cloud, we identified a need to make the application useful and very simple,” Ashley said. Simplified UI meets that need. Where can you find out more?To find out more about the simplified UI and Oracle’s ongoing investment in applications user experience innovations, come to one of our sessions at a user group conference near you. Stay tuned to the Voice of User Experience (VoX) blog – the next post will be about Simplified UI and HCM Cloud.

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• Conference networking for the socially awkward

  - by Melanie Townsend

  Do you approach a room full of strangers with excitement at all the new people you’re going to chat to over coffee and a muffin as you swap tales of how you convinced your manager to give you the day “off”? Or, do you find rooms full of strangers intimidating and begin by scouting out a place you can stand quietly and not be in someone’s way until the next session begins? If you’re on the train to extrovert city, that’s great, well done, move along. If, on the other hand, a room full of strangers who all seem to inexplicably know each other already is more challenge than opportunity, then making those connections with other professionals can be more difficult. So, here’s some advice, some gleaned from other things I’ve read online when trying to overcome my own discomfort in large groups (hopefully minus the infuriating condescension), others are just things I’ve found helpful over the years. Start small Smaller groups are less intimidating, and, now that you’ve taken the plunge to show up, it’s harder to remain inconspicuous. I find it’s easier to speak to new people once the option NOT to has been taken away. You’re there now, smile through the awkward and you’ll be forever grateful when the three people you’ve met and gotten to know here are also at that gigantic conference later on (ideally, introducing you to other people). Smile, or at the very least, stop scowling You probably don’t even know you’re doing it. If your resting face doesn’t come across as manically happy, tinge that with some social anxiety and you become one great ball of unapproachable. Normally, I wouldn’t suggest this as a problem that needs fixing, I have personally honed this face to use while travelling alone all the time. However, if you are indeed hoping to meet some useful people and get the most out of this conference, you may need to remind yourself to smile. Prepare some ice breakers This is going to sound stupid, like “no one does this right?” stupid, but, just, trust me a minute. It’s okay to prepare. You don’t need to write word-for-word questions to ask people and practice them in a mirror – that would be strange. I’m suggesting to just have an arsenal of questions to ask people if you get stuck, what session has been your favorite, which ones are you most looking forward to, have you heard X presenter speak before, what did you think of them? Even just thinking about these things in advance can help, and, as a bonus, while the other person is answering it gives you a moment to tamp down that panic, I mean breathe, I mean get to know them. You’re not alone (in the least creepy way possible) See that person in the corner clutching their phone with a mild deer in the headlights look?  That is potentially your new conference buddy. Starting with something along the lines of: I don’t know about you, the sessions here are great but I find the crowds a little tough to deal with. Mind if I park here for a second? is a decent opener. Just walking around and looking at exhibitors (if applicable) is fine, but it’s a little too easy to wander about and not actually speak to anyone if that’s all you’re doing. If joining a group of people talking is too much to start with, one-on-one can be easier. Have goals Are there people in particular you wanted to speak to? Did you have a personal goal of speaking to at least “x” new people? Are you trying to get a contact in a specific company because you want to work with them on something? Does the business have vague goals as well that you may or may not be judged on later? Making specific goals you can accomplish lets you know whether you’ve actually succeeded in your “networking pursuits” or what you need to work on more for next time. Everyone’s got their own coping technique. Some people are able to remind themselves that “humans are fundamentally social creatures” and somehow that helps them, others drink which is not really something I recommend for professional conferences but to each their own, and some focus on the fact that networking can play a big role in their career path. Just do what works for you, and if there’re any tricks you’ve found helpful over the years, please share em.

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• My Tech Ed North America Preview - Certification Edition

  - by Chris Gardner

  In my previous TechEd North America Preview, I addressed all the content I wanted to see at the show. This time, we shall turn our attention to the certifications I might try to pick up. If you have never been to TechEd North America before, one of the greatest things about the event is an on-site certification center. If you have a couple hours to spare, you can walk up to a test. The first test on my agenda is 70-5231. I took this update test once, but did not do well on the MVC portion2. A few practice tests later, and I think I'm ready to fake that section. After that, I need to complete my road to being a master. The good folks here at work have been having a real love / hate relationship with the idea of me become an MCM in SQL Server3. Of course, before I do that, I need to finally take the SQL Administration tests. Thus, we shall add 70-4324 and 70-4505 to the list. Speaking of MCM, TechEd North America will have a special on test 88-9706. This test is normally $500, and you have to find a place to take it7. However, there is a special 50% off rate for people who take it on location. With those kind of prices, I may just take it as a form of study guide. As a final push, I may take some Windows Phone exams. I mentioned in my previous post that I may attend the 70-5998 Exam Cram session. Unfortunately, I will be staffing the Hands-On-Lab at that time. As we know, this has never stopped me from taking a test. This may lead to fits of 70-5069, but after we've come this far... That should complete my list. Do I really think I'll find time to take 6 tests at TechEd North America? Probably not. I have done it at TechEd North America before, but that was before I was TechEd North America staff. I also had a co-worker pass 9 in one year, but he basically did nothing but travel to Orlando in 2007 to take tests. And what's the point of attending a HUGE conference if you don't network? Of course, networking will have to wait for Friday's post... 1 Upgrade: Transition Your MCPD .NET Framework 3.5 Web Developer Skills to MCPD .NET Framework 4 Web Developer 2Because I never have used, nor do I really think I ever will use, MVC... 3By that, I mean they love the idea, and they hate the price 4Microsoft SQL Server 2008, Implementation and Maintenance 5PRO: Designing, Optimizing and Maintaining a Database Administrative Solution Using Microsoft SQL Server 2008 6SQL Server 2008 Microsoft Certified Master: Knowledge Exam 7Which isn't nearly as expensive as the Lab Exam, nor as difficult to find a location. However, it is not offered at every testing facility. 8PRO: Designing and Developing Windows Phone Applications 9TS: Silverlight 4, Development

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• Eclipse no longer useful

  - by dgood1

  When I got my Eclipse from the Ubuntu Software Center, it was good and worked fine. I could work on Java projects fine. This week I was required to add ADT and tried the ADT-bundle, assuming it had everthing I needed, seeing that the SDK had more steps. So now, I can create Android apps using the ADT-bundle. I tried to work on my java projects again and I now discovered: I can't run my java projects: "The selection cannot be launched. And there are no recent launches." error. I also believe Eclipse doesn't know it's a java program because it all in black and white. Not the usual green/blue/red/black things when making comments, variables and Strings. I can't make new projects of ANYTHING unless I use the adt-bundle. New project only offers CVS (whatever that is) My perspectives seem limited. I remembered more choices and now I'm limited to [Java], Resource, CVS Repository, debug, Team Sync. I was told to be able to use perspectives to swap between Android and Java developing. Even after the ADT installation using "Install new Software",nothing. I can't uninstall/purge/remove Eclipse via the terminal. I tried removing it then reinstalling it via the Ubuntu Software Cetner. No results other than it's temporary removal. (Possibly unrelated) A large number of repositories are not found when updating Eclipse. (See Step 8 in Summary of what I did...) Although, on checking the versions and installation history, I confirmed Android and Java are installed. It probably just doesn't know it's there. Eclipse Indigo: Version: 3.7.2 Build id: I20110613-1736 Summary of what I did before and during the problem: Downloaded adt-bundle. Attempted instructions from teacher. (Install new Software) (Failed but other than an annoying "can't find repository" during each update, no damage to report) (Fixed) Ran "eclipse" executable from the adt-bundle. Updated Eclipse. (After restart, I noticed the problem) NOTE: other than window arrangement, I had no customizations. Played around with the Windowspreferences and Projectpropertied. Restored to default settings after no results. Tried "apt-get purge eclipse". Couldn't find Eclipse so, nothing happened. Used Software center. No results. Tried swapping workspaces. I tried different folder, deeper folder, renaming. All return the same problem. Deleted adt-bundle (browsed folders then delete). Got Adt-sdk only. Installed. Can't find any changes other than some disk space usage. Of course, I can't make Android apps until I unzip the bundle again. WindowsPreferencesInstall/UpdateAvailable Software Sites, Checked as many repositories as possible, then updated. Still nothing. I'm about to get a second try on uninstalling it, because I think my last action will just be taking up space. But I'll wait for tomorrow, in case the answer will help. Any thoughts?

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• The SmartAssembly Rearchitecture

  - by Simon Cooper

  You may have noticed that not a lot has happened to SmartAssembly in the past few months. However, the team has been very busy behind the scenes working on an entirely new version of SmartAssembly. SmartAssembly 6.5 Over the past few releases of SmartAssembly, the team had come to the realisation that the current 'architecture' - grown organically, way before RedGate bought it, from a simple name obfuscator over the years into a full-featured obfuscator and assembly instrumentation tool - was simply not up to the task. Not for what we wanted to do with it at the time, and not what we have planned for the future. Not only was it not up to what we wanted it to do, but it was severely limiting our development capabilities; long-standing bugs in the root architecture that couldn't be fixed, some rather...interesting...design decisions, and convoluted logic that increased the complexity of any bugfix or new feature tenfold. So, we set out to fix this. Earlier this year, a new engine was written on which SmartAssembly would be based. Over the following few months, each feature was ported over to the new engine and extensively tested by our existing unit and integration tests. The engine was linked into the existing UI (no easy task, due to the tight coupling between the UI and old engine), and existing RedGate products were tested on the new SmartAssembly to ensure the new engine acted in the same way. The result is SmartAssembly 6.5. The risks of a rearchitecture Are there risks to rearchitecting a product like SmartAssembly? Of course. There was a lot of undocumented behaviour in the old engine, and as part of the rearchitecture we had to find this behaviour, define it, and document it. In the process we found some behaviour of the old engine that simply did not make sense; hence the changes in pruning & obfuscation behaviour in the release notes. All the special edge cases we had to find, document, and re-implement. There was a chance that these special cases would not be found until near the end of the project, when everything is functionally complete and interacting together. By that stage, it would be hard to go back and change anything without a whole lot of extra work, delaying the release by months. We always knew this was a possibility; our initial estimate of the time required was '4 months, ± 4 months'. And that was including various mitigation strategies to reduce the likelihood of these issues being found right at the end. Fortunately, this worst-case did not happen. However, the rearchitecture did produce some benefits. As well as numerous bug fixes that we could not fix any other way, we've also added logging that lets you find out exactly why a particular field or property wasn't pruned or obfuscated. There's a new command line interface, we've tested it with WP7.1 and Silverlight 5, and we've added a new option to error reporting to improve the performance of instrumented apps by ~10%, at the cost of inaccurate line numbers in reports. So? What differences will I see? Largely none. SmartAssembly 6.5 produces the same output as SmartAssembly 6.2. The performance of 6.5 will be much faster for some users, and generally the same as 6.2 for the remaining. If you've encountered a bug with previous versions of SmartAssembly, I encourage you to try 6.5, as it has most likely been fixed in the rearchitecture. If you encounter a bug with 6.5, please do tell us; we'll be doing another release quite soon, so we'll aim to fix any issues caused by 6.5 in that release. Most importantly, the new architecture finally allows us to implement some Big Things with SmartAssembly we've been planning for many months; these will fundamentally change how you build, release and monitor your application. Stay tuned for further updates!

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• Dark Sun Dispatch 001

  - by Chris Williams

  If you aren't into tabletop (aka pen & paper) RPGs, you might as well click to the next post now... Still here? Awesome. I've recently started running a new D&D 4.0 Dark Sun campaign. If you don't know anything about Dark Sun, here's a quick intro: The campaign take place on the world of Athas, formerly a lush green world that is now a desert wasteland. Forests are rare in the extreme, as is water and metal. Coins are made of ceramic and weapons are often made of hardened wood, bone or obsidian. The green age of Athas was centuries ago and the current state was brought about through the reckless use of sorcerous magic. (In this world, you can augment spells by drawing on the life force of the world & people around you. This is called defiling. Preserving magic draws upon the casters life force and does not damage the surrounding world, but it isn't as powerful.) Humans are pretty much unchanged, but the traditional fantasy races have changed quite a bit. Elves don't live in the forest, they are shifty and untrustworthy desert traders known for their ability to run long distances through the wastes. Halflings are not short, fat, pleasant little riverside people. Instead they are bloodthirsty feral cannibals that roam the few remaining forests and ride reptilians beasts akin to raptors. Gnomes are extinct, as are orcs. Dwarves are mostly farmers and gladiators, and live out in the sun instead of staying under the mountains. Goliaths are half-giants, not known for their intellect. Muls are a Dwarf & Human crossbreed that displays the best traits of both races (human height and dwarven stoutness.) Thri-Kreen are sentient mantis people that are extremely fast. Most of the same character classes are available, with a few new twists. There are no divine characters (such as Priests, Paladins, etc) because the gods are gone. Nobody alive today can remember a time when they were still around. Instead, some folks worship the elemental forces (although they don't give out spells.) The cities are all ruled by Sorcerer King tyrants (except one city: Tyr) who are hundreds of years old and still practice defiling magic whenever they please. Serving the Sorcerer Kings are the Templars, who are also defilers and psionicists. Crossing them is as bad, in many cases, as crossing the Kings themselves. Between the cities you have small towns and trading outposts, and mostly barren desert with sometimes 4-5 days on foot between towns and the nearest oasis. Being caught out in the desert without adequate supplies and protection from the elements is pretty much a death sentence for even the toughest heroes. When you add in the natural (and unnatural) predators that roam the wastes, often in packs, most people don't last long alone. In this campaign, the adventure begins in the (small) trading fortress of Altaruk, a couple weeks walking distance from the newly freed city of Tyr. A caravan carrying trade goods from Altaruk has not made it to Tyr and the local merchant house has dispatched the heroes to find out what happened and to retrieve the goods (and drivers) if possible. The unlikely heroes consist of a human shaman, a thri-kreen monk, a human wizard, a kenku assassin and a (void aspect) genasi swordmage. Gathering up supplies and a little liquid courage, they set out into the desert and manage to find the northbound tracks of the wagon. Shortly after finding the tracks, they are ambushed by a pack of silt-runners (small lizard people with very large teeth and poisoned pointy spears.) The party makes short work of the creatures, taking a few minor wounds in the process. Proceeding onward without resting, they find the remains of the wagon and manage to sneak up on a pack of Kruthiks picking through the rubble and spilled goods. Unfortunately, they failed to take advantage of the opportunity and had a hard fight ahead of them. The party defeated the kruthiks, but took heavy damage (and almost lost a couple of their own) in the process. Once the kruthiks were dispatched, they followed a set of tracks further north to a ruined tower...

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• How to Waste Your Marketing Budget

  - by Mike Stiles

  Philosophers have long said if you find out where a man’s money is, you’ll know where his heart is. Find out where money in a marketing budget is allocated, and you’ll know how adaptive and ready that company is for the near future. Marketing spends are an investment. Not unlike buying stock, the money is placed in areas the marketer feels will yield the highest return. Good stock pickers know the lay of the land, the sectors, the companies, and trends. Likewise, good marketers should know the media available to them, their audience, what they like & want, what they want their marketing to achieve…and trends. So what are they doing? And how are they doing? A recent eTail report shows nearly half of retailers planned on focusing on SEO, SEM, and site research technologies in the coming months. On the surface, that’s smart. You want people to find you. And you’re willing to let the SEO tail wag the dog and dictate the quality (or lack thereof) of your content such as blogs to make that happen. So search is prioritized well ahead of social, multi-channel initiatives, email, even mobile - despite the undisputed explosive growth and adoption of it by the public. 13% of retailers plan to focus on online video in the next 3 months. 29% said they’d look at it in 6 months. Buying SEO trickery is easy. Attracting and holding an audience with wanted, relevant content…that’s the hard part. So marketers continue to kick the content can down the road. Pretty risky since content can draw and bind customers to you. Asked to look a year ahead, retailers started thinking about CRM systems, customer segmentation, and loyalty, (again well ahead of online video, social and site personalization). What these investors are missing is social is spreading across every function of the enterprise and will be a part of CRM, personalization, loyalty programs, etc. They’re using social for engagement but not for PR, customer service, and sales. Mistake. Allocations are being made seemingly blind to the trends. Even more peculiar are the results of an analysis Mary Meeker of Kleiner Perkins made. She looked at how much time people spend with media types and how marketers are investing in those media. 26% of media consumption is online, marketers spend 22% of their ad budgets there. 10% of media time is spent with mobile, but marketers are spending 1% of their ad budgets there. 7% of media time is spent with print, but (get this) marketers spend 25% of their ad budgets there. It’s like being on Superman’s Bizarro World. Mary adds that of the online spending, most goes to search while spends on content, even ad content, stayed flat. Stock pickers know to buy low and sell high. It means peering with info in hand into the likely future of a stock and making the investment in it before it peaks. Either marketers aren’t believing the data and trends they’re seeing, or they can’t convince higher-ups to acknowledge change and adjust their portfolios accordingly. Follow @mikestilesImage via stock.xchng

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• Enterprise Integration: Can Companies Afford It?

  - by Ralph Wheaton

  Each year, my company holds a global sales conference where employees and partners from around the world some together to collaborate, share knowledge and ideas and learn about future plans.  As a member of the professional services division, several of us had been asked to make a presentation, an elevator pitch in 3 minutes or less that relates to a success we have worked on or directly relates to our tag (that is, our primary technology focus).  Mine happens to be Enterprise Integration as it relates Business Intelligence.  I found it rather difficult to present that pitch in a short amount of time and had to pare it down.  At any rate, in just a little over 3 minutes, this is the presentation I submitted.  Here is a link to the full presentation video in WMV format.   Many companies today subscribe to a buy versus build mentality in an attempt to drive down costs and improve time to implementation. Sometimes this makes sense, especially as it relates to specialized software or software that performs a small number of tasks extremely well. However, if not carefully considered or planned out, this oftentimes leads to multiple disparate systems with silos of data or multiple versions of the same data. For instance, client data (contact information, addresses, phone numbers, opportunities, sales) stored in your CRM system may not play well with Accounts Receivables. Employee data may be stored across multiple systems such as HR, Time Entry and Payroll. Other data (such as member data) may not originate internally, but be provided by multiple outside sources in multiple formats. And to top it all off, some data may have to be manually entered into multiple systems to keep it all synchronized. When left to grow out of control like this, overall performance is lacking, stability is questionable and maintenance is frequent and costly. Worse yet, in many cases, this topology, this hodgepodge of data creates a reporting nightmare. Decision makers are forced to try to put together pieces of the puzzle attempting to find the information they need, wading through multiple systems to find what they think is the single version of the truth. More often than not, they find they are missing pieces, pieces that may be crucial to growing the business rather than closing the business. across applications. Master data owners are defined to establish single sources of data (such as the CRM system owns client data). Other systems subscribe to the master data and changes are replicated to subscribers as they are made. This can be one way (no changes are allowed on the subscriber systems) or bi-directional. But at all times, the master data owner is current or up to date. And all data, whether internal or external, use the same processes and methods to move data from one place to another, leveraging the same validations, lookups and transformations enterprise wide, eliminating inconsistencies and siloed data. Once implemented, an enterprise integration solution improves performance and stability by reducing the number of moving parts and eliminating inconsistent data. Overall maintenance costs are mitigated by reducing touch points or the number of places that require modification when a business rule is changed or another data element is added. Most importantly, however, now decision makers can easily extract and piece together the information they need to grow their business, improve customer satisfaction and so on. So, in implementing an enterprise integration solution, companies can position themselves for the future, allowing for easy transition to data marts, data warehousing and, ultimately, business intelligence. Along this path, companies can achieve growth in size, intelligence and complexity. Truly, the question is not can companies afford to implement an enterprise integration solution, but can they afford not to.   Ralph Wheaton Microsoft Certified Technology Specialist Microsoft Certified Professional Developer Microsoft VTS-P BizTalk, .Net

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• Hello, T4MVC &ndash; Goodbye, ASP.NET MVC &ldquo;magic strings&rdquo;

  - by Brian Schroer

  I’m working on my first ASP.NET MVC project, and I really, really like MVC. I hate all of the “magic strings”, though: <div id="logindisplay"> <% Html.RenderPartial("LogOnUserControl"); %> </div> <div id="menucontainer"> <ul id="menu"> <li><%=Html.ActionLink("Find Dinner", "Index", "Dinners")%></li> <li><%=Html.ActionLink("Host Dinner", "Create", "Dinners")%></li> <li><%=Html.ActionLink("About", "About", "Home")%></li> </ul> </div> They’re prone to misspelling (causing errors that won’t be caught until runtime), there’s duplication, there’s no Intellisense, and they’re not friendly to refactoring tools.   I had started down the path of creating static classes with constants for the strings, e.g.: <li><%=Html.ActionLink("Find Dinner", DinnerControllerActions.Index, Controllers.Dinner)%></li> …but that was pretty tedious.   Then I discovered T4MVC (http://mvccontrib.codeplex.com/wikipage?title=T4MVC). Just add its T4MVC.tt and T4MVC.settings.t4 files to the root of your MVC application, and it magically (and this time, it’s good magic) generates code that allows you to replace the first code sample above with this: <div id="logindisplay"> <% Html.RenderPartial(MVC.Shared.Views.LogOnUserControl); %> </div> <div id="menucontainer"> <ul id="menu"> <li><%=Html.ActionLink("Find Dinner", MVC.Dinners.Index())%></li> <li><%=Html.ActionLink("Host Dinner", MVC.Dinners.Create())%></li> <li><%=Html.ActionLink("About", MVC.Home.About())%></li> </ul> </div> It gives you a strongly-typed alternative to magic strings for all of these scenarios: Html.Action Html.ActionLink Html.RenderAction Html.RenderPartial Html.BeginForm Url.Action Ajax.ActionLink view names inside controllers But wait, there’s more! It even gives you static helpers for image and script links, e.g.: <img src="<%= Links.Content.nerd_jpg %>" />   <script src="<%= Links.Scripts.Map_js %>" type="text/javascript"></script> …instead of: <img src="/Content/nerd.jpg" />   <script src="/Scripts/Map.js" type="text/javascript"></script>   Thanks to David Ebbo for creating this great tool. You can watch an eight and a half minute video about T4MVC on Channel 9 via this link: http://channel9.msdn.com/posts/jongalloway/Jon-Takes-Five-with-David-Ebbo-on-T4MVC/. You can download T4MVC from its CodePlex page: http://mvccontrib.codeplex.com/wikipage?title=T4MVC.

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• Things I've noticed with DVCS

  - by Wes McClure

  Things I encourage: Frequent local commits This way you don't have to be bothered by changes others are making to the central repository while working on a handful of related tasks.  It's a good idea to try to work on one task at a time and commit all changes at partitioned stopping points.  A local commit doesn't have to build, just FYI, so a stopping point doesn't mean a build point nor a point that you can push centrally.  There should be several of these in any given day.  2 hours is a good indicator that you might not be leveraging the power of frequent local commits.  Once you have verified a set of changes works, save them away, otherwise run the risk of introducing bugs into it when working on the next task.  The notion of a task By task I mean a related set of changes that can be completed in a few hours or less.  In the same token don’t make your tasks so small that critically related changes aren’t grouped together.  Use your intuition and the rest of these principles and I think you will find what is comfortable for you. Partial commits Sometimes one task explodes or unknowingly encompasses other tasks, at this point, try to get to a stopping point on part of the work you are doing and commit it so you can get that out of the way to focus on the remainder.  This will often entail committing part of the work and continuing on the rest. Outstanding changes as a guide If you don't commit often it might mean you are not leveraging your version control history to help guide your work.  It's a great way to see what has changed and might be causing problems.  The longer you wait, the more that has changed and the harder it is to test/debug what your changes are doing! This is a reason why I am so picky about my VCS tools on the client side and why I talk a lot about the quality of a diff tool and the ability to integrate that with a simple view of everything that has changed.  This is why I love using TortoiseHg and SmartGit: they show changed files, a diff (or two way diff with SmartGit) of the current selected file and a commit message all in one window that I keep maximized on one monitor at all times. Throw away / stash commits There is extreme value in being able to throw away a commit (or stash it) that is getting out of hand.  If you do not commit often you will have to isolate the work you want to commit from the work you want to throw away, which is wasted productivity and highly prone to errors.  I find myself doing this about once a week, especially when doing exploratory re-factoring.  It's much easier if I can just revert all outstanding changes. Sync with the central repository daily The rest of us depend on your changes.  Don't let them sit on your computer longer than they have to.  Waiting increases the chances of merge conflict which just decreases productivity.  It also prohibits us from doing deploys when people say they are done but have not merged centrally.  This should be done daily!  Find a way to partition the work you are doing so that you can sync at least once daily. Things I discourage: Lots of partial commits right at the end of a series of changes If you notice lots of partial commits at the end of a set of changes, it's likely because you weren't frequently committing, nor were you watching for the size of the task expanding beyond a single commit.  Chances are this cost you productivity if you use your outstanding changes as a guide, since you would have an ever growing list of changes. Committing single files Committing single files means you waited too long and no longer understand all the changes involved.  It may mean there were overlapping changes in single files that cannot be isolated.  In either case, go back to the suggestions above to avoid this.  Committing frequently does not mean committing frequently right at the end of a day's work. It should be spaced out over the course of several tasks, not all at the end in a 5 minute window.

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• Is Oracle Policy Automation a Fit for My Agency? I'll bet it is.

  - by jeffrey.waterman

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Recently, I stumbled upon a new(-ish) whitepaper now posted on the Oracle Technology Network around Oracle Policy Automation (OPA). This paper is certain to become a must read for any customer interested in rules automation. What is OPA?  If you are not sitting in your favorite Greek restaurant waiting for that order of Saganaki to appear, OPA is Oracle’s solution for automated streamlining, standardizing, and the maintenance of policy. It is a specialized rules platform that simplifies the automation of rules and policies, putting the analysis in the hands of the analysts, not the IT organization. In other words, OPA allows the organization to be more efficient by eliminating (or at a minimum, reducing the engagement of) the middle man from the process. The whitepaper I mention above is titled, “Is Oracle Policy Automation a Good Fit for My Business?”. This short document walks the reader through use cases and advice for the reader to consider when deciding if OPA is right for their agency. The paper outlines many different scenarios, different uses of OPA in production today and, where OPA may not be a good fit. Many of the use case examples revolve around end user questionnaires or analyst research. What is often overlooked is OPA’s ability to act as a rules engine behind the scenes. That is, take inputs from one source (e.g., personnel data), process that data in OPA and send the output (e.g., pay data with benefits deductions) to a second source. The rules have been automated, no necessary human intervention to perform analysis. A few of my customers have used the embedded OPA solution to improve transaction processing and reduce the time spent analyzing exceptions. I suggest any reader whose organization is reliant on or deals with high complexity, volume or volatility in rules that are based on documentation – or which need to be documented – take a look at Oracle Policy Automation. You can find the white paper on Oracle Technology Network. You can find the white paper in the Oracle Policy Automation of the OTN. You can find more information around OPA on oracle.com. Finally, you can send me a question any time at [email protected] Thank you for reading. If you have any topics around Oracle Applications in the Federal or Public Sector industries you would like to see addressed in this blog, please leave suggestions in the comments section and I will do my best to address in a future post.

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• Types of semantic bugs, logic errors [closed]

  - by C-Otto

  I am a PhD student and currently focus on automatically finding instances of new types of bugs in (Java) programs that cannot be found by existing tools like FindBugs. The existing tool currently is used to prove/disprove termination of (Java) programs. I have some ideas (see below), but I could need more input from you (experienced programmers, potential users of my tool). What kind of bugs do you wish to find? What types of bugs exist and might be suitable for my analysis? One strength of the approach I use is detailled information about the heap. So in contrast to FindBugs, I can work with knowledge of the form "variable x and variable y are disjoint on the heap" or "variable z is not cyclic". It is also possible to see if a method might have side effects (and if so, which variables may/may not be affected by it). Example 1: Vacuous call: Graph graphOne = createGraph(); Graph graphTwo = createGraph(); Node source = graphTwo.getRootNode(); for (Node n : graphOne.getNodes()) { if (areConnected(source, n)) { graphTwo.addNode(n); } } Imagine createGraph() creates a fresh graph, so that graphOne and graphTwo are disjoint on the heap. Then, because source is taken from graphTwo instead of graphOne, the call to areConnected always returns false. In this situation I could find out that the call areConnected is useless (because it does not have any side effect and the return value always is false) which helps finding the real bug (taking source from the wrong graph). For this the information that x and y are disjoint (because graphOne and graphTwo are disjoint) is crucial. This bug is related to calling x.equals(y) where x and y are objects of different classes. In this scenario, most implementations of equals() always return false, which most likely is not the intended result. FindBugs already finds this bug (hardcoded to equals(), semantics of implementation is not checked). Example 2: Useless code: someCode(); while (something()) { yetMoreSomething(); } moreCode(); In the case that the loop (so the code in something() and yetMoreSomething()) does not modify anything visible outside the loop, it does not make sense to run this code - the program has the same behaviour as someCode(); moreCode() (i.e., without the loop). To find this out, one needs detailled information about the side effects of the (possibly useless) code. If I can prove that the code does not have any side effect that can be observed afterwards (in the example: in moreCode() or later), then the code indeed is useless. Of course, here Input/Output of any form must be seen as a side effect, so that a System.out.println(...) is not considered useless. Example 3: Ignored return value: Instead of x = foo(); and making use of x, the method is called without storing the result: foo();. If the method does not have any side effect, its invocation is useless and can be dropped. Most likely, the bug here is that the returned value should have been used. Here, too, detailled information about side effects are needed. Can you think of similar types of bugs that might be detected (only) with detailled information about the heap, side effects, semantics of called methods, ...? Did you encounter bugs related to the ones shown below in "real life"? By the way, the tool is AProVE and Java related publications can be found on my homepage. Thanks a lot, Carsten

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• Sweet and Sour Source Control

  - by Tony Davis

  Most database developers don't use Source Control. A recent anonymous poll on SQL Server Central asked its readers "Which Version Control system do you currently use to store you database scripts?" The winner, with almost 30% of the vote was...none: "We don't use source control for database scripts". In second place with almost 28% of the vote was Microsoft's VSS. VSS? Given its reputation for being buggy, unstable and lacking most of the basic features required of a proper source control system, answering VSS is really just another way of saying "I don't use Source Control". At first glance, it's a surprising thought. You wonder how database developers can work in a team and find out what changed, when the system worked before but is now broken; to work out what happened to their changes that now seem to have vanished; to roll-back a mistake quickly so that the rest of the team have a functioning build; to find instantly whether a suspect change has been deployed to production. Unfortunately, the survey didn't ask about the scale of the database development, and correlate the two questions. If there is only one database developer within a schema, who has an automated approach to regular generation of build scripts, then the need for a formal source control system is questionable. After all, a database stores far more about its metadata than a traditional compiled application. However, what is meat for a small development is poison for a team-based development. Here, we need a form of Source Control that can reconcile simultaneous changes, store the history of changes, derive versions and builds and that can cope with forks and merges. The problem comes when one borrows a solution that was designed for conventional programming. A database is not thought of as a "file", but a vast, interdependent and intricate matrix of tables, indexes, constraints, triggers, enumerations, static data and so on, all subtly interconnected. It is an awkward fit. Subversion with its support for merges and forks, and the tolerance of different work practices, can be made to work well, if used carefully. It has a standards-based architecture that allows it to be used on all platforms such as Windows Mac, and Linux. In the words of Erland Sommerskog, developers should "just do it". What's in a database is akin to a "binary file", and the developer must work only from the file. You check out the file, edit it, and save it to disk to compile it. Dependencies are validated at this point and if you've broken anything (e.g. you renamed a column and broke all the objects that reference the column), you'll find out about it right away, and you'll be forced to fix it. Nevertheless, for many this is an alien way of working with SQL Server. Subversion is the powerhouse, not the GUI. It doesn't work seamlessly with your existing IDE, and that usually means SSMS. So the question then becomes more subtle. Would developers be less reluctant to use a fully-featured source (revision) control system for a team database development if they had a turn-key, reliable system that fitted in with their existing work-practices? I'd love to hear what you think. Cheers, Tony.

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• Lessons Building KeyRef (a .NET developer learning Rails)

  - by Liam McLennan

  Just because I like to build things, and I like to learn, I have been working on a keyboard shortcut reference site. I am using this as an opportunity to improve my ruby and rails skills. The first few days were frustrating. Perhaps the learning curve of all the fun new toys was a bit excessive. Finally tonight things have really started to come together. I still don’t understand the rails built-in testing support but I will get there. Interesting Things I Learned Tonight RubyMine IDE Tonight I switched to RubyMine instead of my usual Notepad++. I suspect RubyMine is a powerful tool if you know how to use it – but I don’t. At the moment it gives me errors about some gems not being activated. This is another one of those things that I will get to. I have also noticed that the editor functions significantly differently to the editors I am used to. For example, in visual studio and notepad++ if you place the cursor at the start of a line and press left arrow the cursor is sent to the end of the previous line. In RubyMine nothing happens. Haml Haml is my favourite view engine. For my .NET work I have been using its non-union Mexican CLR equivalent – nHaml. Multiple CSS Classes To define a div with more than one css class haml lets you chain them together with a ‘.’, such as: .span-6.search_result contents of the div go here Indent Consistency I also learnt tonight that both haml and nhaml complain if you are not consistent about indenting. As a consequence of the move from notepad++ to RubyMine my haml views ended up with some tab indenting and some space indenting. For the view to render all of the indents within a view must be consistent. Sorting Arrays I guessed that ruby would be able to sort an array alphabetically by a property of the elements so my first attempt was: Application.all.sort {|app| app.name} which does not work. You have to supply a comparer (much like .NET). The correct sort is: Application.all.sort {|a,b| a.name.downcase <=> b.name.downcase} MongoMapper Find by Id Since document databases are just fancy key-value stores it is essential to be able to easily search for a document by its id. This functionality is so intrinsic that it seems that the MongoMapper author did not bother to document it. To search by id simply pass the id to the find method: Application.find(‘4c19e8facfbfb01794000002’) Rails And CoffeeScript I am a big fan of CoffeeScript so integrating it into this application is high on my priorities. My first thought was to copy Dr Nic’s strategy. Unfortunately, I did not get past step 1. Install Node.js. I am doing my development on Windows and node is unix only. I looked around for a solution but eventually had to concede defeat… for now. Quicksearch The front page of the application I am building displays a list of applications. When the user types in the search box I want to reduce the list of applications to match their search. A quick googlebing turned up quicksearch, a jquery plugin. You simply tell quicksearch where to get its input (the search textbox) and the list of items to filter (the divs containing the names of applications) and it just works. Here is the code: $('#app_search').quicksearch('.search_result'); Summary I have had a productive evening. The app now displays a list of applications, allows them to be sorted and links through to an application page when an application is selected. Next on the list is to display the set of keyboard shortcuts for an application.

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• AccelerometerInput XNA GameComponent

  - by Michael B. McLaughlin

  Bad accelerometer controls kill otherwise good games. I decided to try to do something about it. So I create an XNA GameComponent called AccelerometerInput. It’s still a beta project but you are welcome to try it, use it, modify it, etc. I’m releasing under the terms of the Microsoft Public License. Important info: First, it only supports tilt-style controls currently. I have not implemented motion-style controls yet (and make no promises as to when I might find time to do so). Second, I commented it heavily so that you can (hopefully) understand what it is doing. Please read the comments and examine the sample game for a usage overview. There are configurable parameters which I encourage you to make use of (both by modifying the default values where your testing shows it to be appropriate and also by implementing a calibration mechanism in your game that lets the user adjust those configurable values based on his or her own circumstances). Third, even with this code, accelerometer controls are still a fairly advanced topic area; you will likely find nothing but disappointment if you simply plunk this into some project without testing it on a device (or preferably on several devices). Fourth, if you do try this code and find that something doesn’t work as expected on your phone, please let me know as I want to improve it and can only do so with your help. Let me know what phone model it is, what you tried doing, what you expected, and what result you had instead. I may or may not be able to incorporate it into the code, but I can let others know at the very least so that they can make appropriate modifications to their games (I’m hopeful that all phones are reasonably similar in their workings and require, at most, a slight calibration change, but I simply don’t know). Fifth, although I’ll do my best to answer any questions you may have about it, I’m very busy with a number of things currently so it might take a little while. Please look through the code and examine the comments and sample game first before asking any questions. It’s likely that the answer is in there. If not, or if you just aren’t really sure, ask away. Sixth, there are differences between a portrait-mode game and a landscape mode game (specifically in the appropriate default tilt adjustment for toward the user/away from the user calculations). This is documented and the default is set for landscape. If you use this for a portrait game, make the appropriate change (look for the TODO: comment in AccelerometerInput.cs). Seventh, no provision whatsoever is made for disabling screen locking. It is up to you to implement that and to take appropriate measures to detect when the user has been idle for too long and timeout the game. That code is very game-specific. If you have questions about such matters, consult the relevant MSDN documentation and, if you still have questions, visit the App Hub forums and ask there. I answer questions there a lot and so I may even stumble across your question and answer it. But that’s a much better forum than the comments section here for questions of that sort so I would appreciate it if you asked idle detection-related questions there (or on some other suitable site that you may be more familiar and comfortable with). Eighth, this is an XNA GameComponent intended for XNA-based games on WP7. A sufficiently knowledgeable Silverlight developer should have no problem adapting it for use in a Silverlight game or app. I may create a Silverlight version at some point myself. Right now I do not have the time, unfortunately. Ok. Without further ado: http://www.bobtacoindustries.com/developers/utils/AccelerometerInput.zip Have a great St. Patrick’s Day!

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