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• UPK Professional Customer Success Story: Medtronic

  - by [email protected]

  In case you missed the live event, be sure to listen to last week's UPK Customer iSeminar featuring Medtronic. This was the first iSeminar in our quarterly series to showcase UPK Professional (UPK and Knowledge Pathways). Donna Miller and Staci Gilbert gave viewers an inside look at samples of Medtronic's content as they shared their experiences, methodology and best practices for use of the solution. Here are some highlights of the call: • Medtronic initially purchased UPK Professional to support a multi-year, global SAP rollout for 9,000 end users located in 24 countries. • As time went on, they expanded their use of UPK Professional to include several of their other enterprise applications: PeopleSoft, Siebel CRM, Hyperion Financial Management, a number of SAP bolt-ons, Documentum, TrackWise, and many others. • In combination with their Saba LMS, UPK Professional has allowed Medtronic to create, deploy, track and certify consistent end user training for critical transactions and processes across their organization worldwide - essential for a company in a heavily regulated industry. • For key pieces of content or certain end user populations, some Medtronic business units localize/translate the global UPK content. Staci demonstrated examples of their SAP content which has been translated into Japanese. • In the live SAP environment, end users rely on UPK's context sensitive in-application performance support. Medtronic has found this to be very helpful post go-live, giving just-in-time support so end users are confident in a new system or when performing tasks they don't often touch (at quarter or year end). UPK also serves as Medtronic's internal Google. • Medtronic has realized savings on many fronts: reduction in support calls due to in-application performance support, elimination of their training clients, and speedier training (1.5 days rather than 5-7 days) of temporary workers by moving from ILT to a blended solution that includes UPK simulations for eLearning. Thanks again to Donna and Staci for an exceptional presentation. They offered so many great examples for anyone who's looking for ways to get more out of UPK or interested in learning about UPK Professional: Knowledge Pathways. - Karen Rihs, Oracle UPK Outbound Product Management

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• SQL SERVER – Weekly Series – Memory Lane – #049

  - by Pinal Dave

  Here is the list of selected articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2007 Two Connections Related Global Variables Explained – @@CONNECTIONS and @@MAX_CONNECTIONS @@CONNECTIONS Returns the number of attempted connections, either successful or unsuccessful since SQL Server was last started. @@MAX_CONNECTIONS Returns the maximum number of simultaneous user connections allowed on an instance of SQL Server. The number returned is not necessarily the number currently configured. Query Editor – Microsoft SQL Server Management Studio This post may be very simple for most of the users of SQL Server 2005. Earlier this year, I have received one question many times – Where is Query Analyzer in SQL Server 2005? I wrote small post about it and pointed many users to that post – SQL SERVER – 2005 Query Analyzer – Microsoft SQL SERVER Management Studio. Recently I have been receiving similar question. OUTPUT Clause Example and Explanation with INSERT, UPDATE, DELETE SQL Server 2005 has a new OUTPUT clause, which is quite useful. OUTPUT clause has access to insert and deleted tables (virtual tables) just like triggers. OUTPUT clause can be used to return values to client clause. OUTPUT clause can be used with INSERT, UPDATE, or DELETE to identify the actual rows affected by these statements. OUTPUT clause can generate a table variable, a permanent table, or temporary table. Even though, @@Identity will still work with SQL Server 2005, however I find the OUTPUT clause very easy and powerful to use. Let us understand the OUTPUT clause using an example. Find Name of The SQL Server Instance Based on database server stored procedures has to run different logic. We came up with two different solutions. 1) When database schema is very much changed, we wrote completely new stored procedure and deprecated older version once it was not needed. 2) When logic depended on Server Name we used global variable @@SERVERNAME. It was very convenient while writing migrating script which depended on the server name for the same database. Explanation of TRY…CATCH and ERROR Handling With RAISEERROR Function One of the developers at my company thought that we can not use the RAISEERROR function in new feature of SQL Server 2005 TRY… CATCH. When asked for an explanation he suggested SQL SERVER – 2005 Explanation of TRY… CATCH and ERROR Handling article as excuse suggesting that I did not give example of RAISEERROR with TRY…CATCH. We all thought it was funny. Just to keep records straight, TRY… CATCH can sure use RAISEERROR function. Different Types of Cache Objects Serveral kinds of objects can be stored in the procedure cache: Compiled Plans: When the query optimizer finishes compiling a query plan, the principal output is compiled plan. Execution contexts: While executing a compiled plan, SQL Server has to keep track of information about the state of execution. Cursors: Cursors track the execution state of server-side cursors, including the cursor’s current location within a resultset. Algebrizer trees: The Algebrizer’s job is to produce an algebrizer tree, which represents the logic structure of a query. Open SSMS From Command Prompt – sqlwb.exe Example This article is written by request and suggestion of Sr. Web Developer at my organization. Due to the nature of this article most of the content is referred from Book On-Line. sqlwbcommand prompt utility which opens SQL Server Management Studio. Squib command does not run queries from the command prompt. sqlcmd utility runs queries from command prompt, read for more information. 2008 Puzzle – Solution – Computed Columns Datatype Explanation Just a day before I wrote article SQL SERVER – Puzzle – Computed Columns Datatype Explanation which was inspired by SQL Server MVP Jacob Sebastian. I suggest that before continuing this article read the original puzzle question SQL SERVER – Puzzle – Computed Columns Datatype Explanation.The question was if the computed column was of datatype TINYINT how to create a Computed Column of datatype INT? 2008 – Find If Index is Being Used in Database It is very often I get a query that how to find if any index is being used in the database or not. If any database has many indexes and not all indexes are used it can adversely affect performance. If the number of indices are higher it reduces the INSERT / UPDATE / DELETE operation but increase the SELECT operation. It is recommended to drop any unused indexes from table to improve the performance. 2009 Interesting Observation – Execution Plan and Results of Aggregate Concatenation Queries If you want to see what’s going on here, I think you need to shift your point of view from an implementation-centric view to an ANSI point of view. ANSI does not guarantee processing the order. Figure 2 is interesting, but it will be potentially misleading if you don’t understand the ANSI rule-set SQL Server operates under in most cases. Implementation thinking can certainly be useful at times when you really need that multi-million row query to finish before the backup fire off, but in this case, it’s counterproductive to understanding what is going on. SQL Server Management Studio and Client Statistics Client Statistics are very important. Many a times, people relate queries execution plan to query cost. This is not a good comparison. Both parameters are different, and they are not always related. It is possible that the query cost of any statement is less, but the amount of the data returned is considerably larger, which is causing any query to run slow. How do we know if any query is retrieving a large amount data or very little data? 2010 I encourage all of you to go through complete series and write your own on the subject. If you write an article and send it to me, I will publish it on this blog with due credit to you. If you write on your own blog, I will update this blog post pointing to your blog post. SQL SERVER – ORDER BY Does Not Work – Limitation of the View 1 SQL SERVER – Adding Column is Expensive by Joining Table Outside View – Limitation of the View 2 SQL SERVER – Index Created on View not Used Often – Limitation of the View 3 SQL SERVER – SELECT * and Adding Column Issue in View – Limitation of the View 4 SQL SERVER – COUNT(*) Not Allowed but COUNT_BIG(*) Allowed – Limitation of the View 5 SQL SERVER – UNION Not Allowed but OR Allowed in Index View – Limitation of the View 6 SQL SERVER – Cross Database Queries Not Allowed in Indexed View – Limitation of the View 7 SQL SERVER – Outer Join Not Allowed in Indexed Views – Limitation of the View 8 SQL SERVER – SELF JOIN Not Allowed in Indexed View – Limitation of the View 9 SQL SERVER – Keywords View Definition Must Not Contain for Indexed View – Limitation of the View 10 SQL SERVER – View Over the View Not Possible with Index View – Limitations of the View 11 SQL SERVER – Get Query Running in Session I was recently looking for syntax where I needed a query running in any particular session. I always remembered the syntax and ha d actually written it down before, but somehow it was not coming to mind quickly this time. I searched online and I ended up on my own article written last year SQL SERVER – Get Last Running Query Based on SPID. I felt that I am getting old because I forgot this really simple syntax. Find Total Number of Transaction on Interval In one of my recent Performance Tuning assignments I was asked how do someone know how many transactions are happening on a server during certain interval. I had a handy script for the same. Following script displays transactions happened on the server at the interval of one minute. You can change the WAITFOR DELAY to any other interval and it should work. 2011 Here are two DMV’s which are newly introduced in SQL Server 2012 and provides vital information about SQL Server. DMV – sys.dm_os_volume_stats – Information about operating system volume DMV – sys.dm_os_windows_info – Information about Operating System SQL Backup and FTP – A Quick and Handy Tool I have used this tool extensively since 2009 at numerous occasion and found it to be very impressive. What separates it from the crowd the most – it is it’s apparent simplicity and speed. When I install SQLBackupAndFTP and configure backups – all in 1 or 2 minutes, my clients are always impressed. Quick Note about JOIN – Common Questions and Simple Answers In this blog post we are going to talk about join and lots of things related to the JOIN. I recently started office hours to answer questions and issues of the community. I receive so many questions that are related to JOIN. I will share a few of the same over here. Most of them are basic, but note that the basics are of great importance. 2012 Importance of User Without Login Question: “In recent version of SQL Server we can create user without login. What is the use of it?” Great question indeed. Let me first attempt to answer this question but after reading my answer I need your help. I want you to help him as well with adding more value to it. Preserve Leading Zero While Coping to Excel from SSMS Earlier I wrote two articles about how to efficiently copy data from SSMS to Excel. Since I wrote that post there are plenty of interest generated on this subject. There are a few questions I keep on getting over this subject. One of the question is how to get the leading zero preserved while copying the data from SSMS to Excel. Well it is almost the same way as my earlier post SQL SERVER – Excel Losing Decimal Values When Value Pasted from SSMS ResultSet. The key here is in EXCEL and not in SQL Server. Solution – 2 T-SQL Puzzles – Display Star and Shortest Code to Display 1 Earlier on this blog we had asked two puzzles. The response from all of you is nothing but Amazing. I have received 350+ responses. Many are valid and many were indeed something I had not thought about it. I strongly suggest you read all the puzzles and their answers here - trust me if you start reading the comments you will not stop till you read every single comment. Seriously trust me on it. Personally I have learned a lot from it. Identify Most Resource Intensive Queries – SQL in Sixty Seconds #028 – Video http://www.youtube.com/watch?v=TvlYy-TGaaA Importance of User Without Login – T-SQL Demo Script Earlier I wrote a blog post about SQL SERVER – Importance of User Without Login and my friend and SQL Expert Vinod Kumar has written excellent follow up blog post about Contained Databases inside SQL Server 2012. Now lots of people asked me if I can also explain the same concept again so here is the small demonstration for it. Let me show you how login without user can help. Before we continue on this subject I strongly recommend that you read my earlier blog post here. In following demo I am going to demonstrate following situation. Login using the System Admin account Create a user without login Checking Access Impersonate the user without login Checking Access Revert Impersonation Give Permission to user without login Impersonate the user without login Checking Access Revert Impersonation Clean up Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Runaway version store in tempdb

  - by DavidWimbush

  Today was really a new one. I got back from a week off and found our main production server's tempdb had gone from its usual 200MB to 36GB. Ironically I spent Friday at the most excellent SQLBits VI and one of the sessions I attended was Christian Bolton talking about tempdb issues - including runaway tempdb databases. How just-in-time was that?! I looked into the file growth history and it looks like the problem started when my index maintenance job was chosen as the deadlock victim. (Funny how they almost make it sound like you've won something.) That left tempdb pretty big but for some reason it grew several more times. And since I'd left the file growth at the default 10% (aaargh!) the worse it got the worse it got. The last regrowth event was 2.6GB. Good job I've got Instant Initialization on. Since the Disk Usage report showed it was 99% unallocated I went into the Shrink Files dialogue which helpfully informed me the data file was 250MB.  I'm afraid I've got a life (allegedly) so I restarted the SQL Server service and then immediately ran a script to make the initial size bigger and change the file growth to a number of MB. The script complained that the size was smaller than the current size. Within seconds! WTF? Now I had to find out what was using so much of it. By using the DMV sys.dm_db_file_space_usage I found the problem was in the version store, and using the DMV sys.dm_db_task_space_usage and the Top Transactions by Age report I found that the culprit was a 3rd party database where I had turned on read_committed_snapshot and then not bothered to monitor things properly. Just because something has always worked before doesn't mean it will work in every future case. This application had an implicit transaction that had been running for over 2 hours.

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• Silverlight Cream for April 23, 2010 -- #845

  - by Dave Campbell

  In this Issue: Jason Allor, Bill Reiss, Mike Snow, Tim Heuer, John Papa, Jeremy Likness, and Dave Campbell. Shoutouts: You saw it at MIX10 and DevConnections... now you can give it a dance, John Papa announced eBay Simple Lister Beta Now Available Mike Snow posted some info about and a link to his new Flickr/Bing/Google High End Image Viewer and he's looking for feedback From SilverlightCream.com: Hierarchical Data Trees With A Custom DataSource Jason Allor is rounding out a series here in his new blog (bookmark it), and he's created his own custom HierarchicalDataSource class for use with the TreeView. Space Rocks game step 11: Start level logic Bill Reiss has Episode 11 up in his Space Rocks game ... working on NewGame and start level logic Silverlight Tip of the Day #3 – Mouse Right Clicks Mike Snow has Tip 3 up ... about handling right-mouse clicks in Silverlight 4 -- oh yeah, we got right mouse now ... grab Mike's project to check it out. Silverlight 4 enables Authorization header modification Tim Heuer talks about the ability to modify the Authorization header in network calls with Silverlight 4. He gives not only the quick-and-dirty of how to use it, but has some good examples, code, and code results for show and tell. WCF RIA Services - Hands On Lab John Papa built a bookstore app in roughly 10 minutes in the keynote at DevConnections. He now has a tutorial on doing just that plus all the code up. Transactions with MVVM Not strictly Silverlight (or WPF), but Jeremy Likness has an interesting article up on MVVM and transaction processing. Read the post then grab his helper class. Your First Windows Phone 7 Application As with the First Silverlight App a couple weeks ago, if you've got any WP7 experience at all, just keep going... this is for folks that have not looked at it yet, have not downloaded anything... oh, and it's by Dave Campbell Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• You Need BRM When You have EBS – and Even When You Don’t!

  - by bwalstra

  Here is a list of criteria to test your business-systems (Oracle E-Business Suite, EBS) or otherwise to support your lines of digital business - if you score low, you need Oracle Billing and Revenue Management (BRM). Functions Scalability High Availability (99.999%) Performance Extensibility (e.g. APIs, Tools) Upgradability Maintenance Security Standards Compliance Regulatory Compliance (e.g. SOX) User Experience Implementation Complexity Features Customer Management Real-Time Service Authorization Pricing/Promotions Flexibility Subscriptions Usage Rating and Pricing Real-Time Balance Mgmt. Non-Currency Resources Billing & Invoicing A/R & G/L Payments & Collections Revenue Assurance Integration with Key Enterprise Applications Reporting Business Intelligence Order & Service Mgmt (OSM) Siebel CRM E-Business Suite On-/Off-line Mediation Payment Processing Taxation Royalties & Settlements Operations Management Disaster Recovery Overall Evaluation Implementation Configuration Extensibility Maintenance Upgradability Functional Richness Feature Richness Usability OOB Integrations Operations Management Leveraging Oracle Technology Overall Fit for Purpose You need Oracle BRM: Built for high-volume transaction processing Monetizes any service or event based on any metric Supports high-volume usage rating, pricing and promotions Provides real-time charging, service authorization and balance management Supports any account structure (e.g. corporate hierarchies etc.) Scales from low volumes to extremely high volumes of transactions (e.g. billions of trxn per hour) Exposes every single function via APIs (e.g. Java, C/C++, PERL, COM, Web Services, JCA) Immediate Business Benefits of BRM: Improved business agility and performance Supports the flexibility, innovation, and customer-centricity required for current and future business models Faster time to market for new products and services Supports 360 view of the customer in real-time – products can be launched to targeted customers at a record-breaking pace Streamlined deployment and operation Productized integrations, standards-based APIs, and OOB enablement lower deployment and maintenance costs Extensible and scalable solution Minimizes risk – initial phase deployed rapidly; solution extended and scaled seamlessly per business requirements Key Considerations Productized integration with key Oracle applications Lower integration risks and cost Efficient order-to-cash process Engineered solution – certification on Exa platform Exadata tested at PayPal in the re-platforming project Optimal performance of Oracle assets on Oracle hardware Productized solution in Rapid Offer Design and Order Delivery Fast offer design and implementation Significantly shorter order cycle time Productized integration with Oracle Enterprise Manager Visibility to system operability for optimal up time

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• Google Analytics cookie across SagePay checkout

  - by AlexCambridgeUK

  We use SagePay's Server integration for our online payments. We use Google Analytics to track activity on our website and Google Ecommerce tracking to log transactions. In Google Analytics, under the Ecommerce view, it shows direct/none for source/medium, as the 1st party cookie is lost when visiting the external SagePay checkout pages before the customer is redirected to my confirmation page which tracks the transaction. In all the answers I have viewed when searching for a solution, the suggestion is to alter the tracking code to read _gaq.push(['_setDomainName', 'none']); _gaq.push(['_setAllowLinker', true]); but this needs to be implemented on all pages, including 3rd party domains (SagePay). As SagePay don't allow javascript in their template customisation, what can I do? Is there another way? Edit: I just found this code: var pageTracker = _gat._getTracker('UA-XXXXX-X'); pageTracker._setCampNameKey('ga_campaign'); // name pageTracker._setCampMediumKey('ga_medium'); // medium pageTracker._setCampSourceKey('ga_source'); // source pageTracker._setCampNOKey('ga_nooverride'); // don't override pageTracker._trackPageview(); Could I store pre-checkout values for source/campaign/medium to a cookie and the retrieve it post-checkout into the code above, or would this start a new tracking session?

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• MSDN Subscriber Benefits

  - by kaleidoscope

  Windows Azure Platform offer Introductory MSDN Premium offer Ongoing MSDN Subscription Benefits Windows Azure Compute hours per month 750 hours 250 100 50 Storage 10 GB 7.5 GB 5 GB 3 GB Transactions per month 1,000,000 750,000 500,000 300,000 AppFabric Service bus messages per month 1,000,000 1,000,000 500,000 300,000 SQL Azure Web Edition (1GB databases) 3 3 2 1 Data Transfers per month Europe and North America 7 GB in / 14 GB out 5 GB in / 10 GB out 3 GB in / 6 GB out 2 GB in / 4 GB out Asia Pacific 2.5 GB in / 5 GB out 2 GB in / 4 GB out 1 GB in / 2 GB out .5 GB in / 1 GB out Available for sign-up January 4, 2010* After completion of your 8 month introductory Windows Azure benefit Duration of benefit 8 months While MSDN Subscription remains active Subscription levels receiving benefit** MSDN Premium & BizSpark Visual Studio Ultimate with MSDN & BizSpark Visual Studio Premium with MSDN Visual Studio Professional with MSDN Estimated Retail Value: $1038 (8 months) $812/year $436/year $223/year This introductory offer will last for 8 months from the time you sign up. After that, you'll cancel your introductory account and sign up for the ongoing MSDN benefit based on your subscription level. The easiest way to cancel your introductory account is to set it to not "auto-renew". Think of "compute" as an instance of your application running in the cloud. So with 750 hours per month, you can keep a single instance running non-stop all month long. Or run 2 compute instances for two weeks a month. Or 4 for a week a piece. Lokesh, M

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• Defense Manpower Data Center Wins Award for Excellence in the Workforce

  - by Peggy Chen

  The Defense Manpower Data Center milConnect website recently won the 2012 Excellence.gov Award for Excellence in the Workforce. Defense Manpower Data Center milConnect is a centralized, online resource that provides military service members (active and retired) and their families (over 42 million in total) quick access to their profile, health care enrollments, benefits, and other military-related topics. An easy to use, safe and secure website, milConnect also provides service members with convenient access their personnel and service-related information. The self-service website allow users to quickly and easily find and, where applicable, update their information in the Defense Eligibility Reporting System (DEERS) and milConnect transmits information to and from one reliable source safely and securely.  The Defense Manpower Data Center (DMDC) maintains the largest, most comprehensive central repository of personnel, manpower, casualty, pay, entitlement, personnel security, person identity and attributes, survey, testing, training, and financial data in the Department of Defense (DoD).  This is one of the largest systems of record in the world. milConnect had the challenge of modernizing the user experience for over 42 million users. With records in over 22 applications and 25 interfaces in hundreds of existing systems, milConnect needed to reduce the complexity of multiple authentication sources as well as consolidating access to existing systems with sensitive information. It accomplished this using a service-orientated architecture, enterprise security and access and identity management for self-service access on a massive scale. By providing 24x7x365 secure access and handling over 5 million transactions daily, not only has milConnect, built on Oracle WebCenter, streamlined and improved the customer experience for military personnel and families. it has also done so while cutting costs, allowing self-service access, and promoting electronic government. Congrats to Defense Manpower Data Center and milConnect! 

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• Case Study: Polystar Improves Telecom Networks Performance with Embedded MySQL

  - by Bertrand Matthelié

  Polystar delivers and supports systems that increase the quality, revenue and customer satisfaction of telecommunication services. Headquarted in Sweden, Polystar helps operators worldwide including Telia, Tele2, Telekom Malysia and T-Mobile to monitor their network performance and improve service levels. Challenges Deliver complete turnkey solutions to customers integrating a database ensuring high performance at scale, while being very easy to use, manage and optimize. Enable the implementation of distributed architectures including one database per server while maintaining a low Total Cost of Ownership (TCO). Avoid growing database complexity as the volume of mobile data to monitor and analyze drastically increases. Solution Evaluation of several databases and selection of MySQL based on its high performance, manageability, and low TCO. The MySQL databases implemented within the Polystar solutions handle on average 3,000 to 5,000 transactions per second. Up to 50 million records are inserted every day in each database. Typical installations include between 50 and 100 MySQL databases, up to 300 for the largest ones. Data is then periodically aggregated, with the original records being overwritten, as the need for detailed information becomes unnecessary to operators after a few weeks. The exponential growth in mobile data traffic driven by the proliferation of smartphones and usage of social media requires ever more powerful solutions to monitor, analyze and turn network data into actionable business intelligence. With MySQL, Polystar can deliver powerful, yet easy to manage, solutions to its customers. MySQL-based Polystar solutions enable operators to monitor, manage and improve the service levels of their telecom networks in over a dozen countries from a single location. The new and innovative MySQL features constantly delivered by Oracle help ensure Polystar that it will be able to meet its customer’s needs as they evolve. “MySQL has been a great embedded database choice for us. It delivers the high performance we need while remaining very easy to use, manage and tune. Power and simplicity at its best.” Mats Söderlindh, COO at Polystar.

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• Cluster Nodes as RAID Drives

  - by BuckWoody

  I'm unable to sleep tonight so I thought I would push this post out VERY early. When you don't sleep your mind takes interesting turns, which can be a good thing. I was watching a briefing today by a couple of friends as they were talking about various ways to arrange a Windows Server Cluster for SQL Server. I often see an "active" node of a cluster with a "passive" node backing it up. That means one node is working and accepting transactions, and the other is not doing any work but simply "standing by" waiting for the first to fail over. The configuration in the demonstration I saw was a bit different. In this example, there were three nodes that were actively working, and a fourth standing by for all three. I've put configurations like this one into place before, but as I was looking at their architecture diagram, it looked familar - it looked like a RAID drive setup! And that's not a bad way to think about your cluster arrangements. The same concerns you might think about for a particular RAID configuration provides a good way to think about protecting your systems in general. So even if you're not staying awake all night thinking about SQL Server clusters, take this post as an opportunity for "lateral thinking" - a way of combining in your mind the concepts from one piece of knowledge to another. You might find a new way of making your technical environment a little better. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• PeopleSoft Mobile Expenses and Mobile Approvals now available in FSCM 9.1

  - by Howard Shaw

  Oracle is pleased to announce the release of two new applications, PeopleSoft Mobile Expenses and PeopleSoft Mobile Approvals, which are now generally available in PeopleSoft FSCM 9.1. These are the first two of many upcoming applications designed and built to cater directly to the mobile workforce by providing user-friendly access to key business functions on a smartphone or tablet. Enter and Submit Expenses Anytime, Anywhere PeopleSoft Mobile Expenses provides the ability to enter employee expense reports quickly and easily, for busy travelers on the go. The contemporary, streamlined user interface is optimized for mobile devices (that support HTML 5), such as tablets or smartphones, and provides a simple-to-use tool for capturing expenses as they are being incurred, submitting expense reports while waiting at the airport, approving your employees’ expense reports, and more. And since it is part of the PeopleSoft Mobile Applications suite, you don’t have to wait until you return home or to the office, which can lead to improved efficiencies. The user interface and gesture actions (for example, swipe, touch, and so on) will be immediately familiar to mobile device users, and is specifically targeted to keep the experience as streamlined as possible for just the tasks you need to get to while on the go. In addition, PeopleSoft Mobile Expenses leverages all of the powerful expense policy compliance tools delivered by PeopleSoft Expenses, contributing to reduced spend and increased efficiency throughout your organization. PeopleSoft Mobile Expenses is integrated directly with PeopleSoft Mobile Approvals, so managers can quickly approve submitted expense reports in addition to entering or reviewing their own expenses. Manage Approvals Anytime, Anywhere PeopleSoft Mobile Approvals improves productivity and keeps business moving forward when your users are on the go without comprising business imperatives and operational policies. This innovative solution is delivered using the latest HTML 5 technology to allow customers to manage their critical tasks anytime through any device. PeopleSoft Approvals enables your users to approve transactions through the desktop, smart phones or tablet devices. This will speed up the approval process thus avoiding potential late payment penalties and supports early payment discounts for invoices. For more information, please watch the Video Feature Overviews (VFO) available on YouTube (links below) or contact your application sales representative. PeopleSoft Mobile ExpensesPeopleSoft Mobile Approvals The PeopleSoft Mobile Applications 9.1 documentation update for Bundle 23 is available under MOS Document ID 1495035.1.

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• Social Analytics in your current data

  - by Dan McGrath

  By now everyone is aware of the massive boom in social-networking (Twitter, Facebook, LinkedIn) and obviously a big part of its business model revolves around being able to mine this data to create information that can be used to make money for someone. Gartner has identified 'Social Analytics' as one of the top 10 strategic technologies for 2011. Has anyone looked at their existing data structures to determine if they could extract a social graph and then perform further data mining against this? How does it fit in with your other strategic development strategies? What information are you trying to extract from the data? Take for example, a bank. They could conceivably determine a social graph through account relationships and transactions. Obviously there would be open edges on the graph where funds enter/leave the institute, but that shouldn't detract from the usefulness of the data. I'm looking for actual examples with the answers, as well as why/how they did it. References to other sites will be greatly appreciated. Note: I'm not at all referring to mining data out of actual social networks.

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• Want to book hotel stay using Bitcoin? Book using Expedia.com

  - by Gopinath

  The online travel booking leader Expedia announced that it started accepting Bitcoins for booking hotels on its website. For those who are new to Bitcoin, it is a digital currency in which transactions can be performed without the need for a central bank – its more like internet of currency. At the moment Expedia is accepting Bitcoin payments only for hotel bookings and in the future it may allow flights and vacation packages bookings. When Expedia customers wants to pay for a hotel using Bitcoin then they are transferred to Coinbase, a third party bit coin processor, for accepting the payments and then they are redirected back to Expedia.com to complete booking. This simple process would definitely drive mainstream adoption of Bitcoin – a win-win situation for digital currency users as well as for the travel company as they save a lot on card processing fees. Online retailers pay around 3% of transaction amount as fees for credit card processing companies like Visa & Master when they accept cards, but Coinbase charges a fee of just 1 percent for processing Bitcoins. Irrespective of customers adoption to Bitcoin based payments on Expedia as well as the savings on transaction fees, this move would give bragging rights to Expedia being the first e-commerce giant to accept digital currency! Image credit: Jonathan Caves

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• Entity Framework with large systems - how to divide models?

  - by jkohlhepp

  I'm working with a SQL Server database with 1000+ tables, another few hundred views, and several thousand stored procedures. We are looking to start using Entity Framework for our newer projects, and we are working on our strategy for doing so. The thing I'm hung up on is how best to split the tables into different models (EDMX or DbContext if we go code first). I can think of a few strategies right off the bat: Split by schema We have our tables split across probably a dozen schemas. We could do one model per schema. This isn't perfect, though, because dbo still ends up being very large, with 500+ tables / views. Another problem is that certain units of work will end up having to do transactions that span multiple models, which adds to complexity, although I assume EF makes this fairly straightforward. Split by intent Instead of worrying about schemas, split the models by intent. So we'll have different models for each application, or project, or module, or screen, depending on how granular we want to get. The problem I see with this is that there are certain tables that inevitably have to be used in every case, such as User or AuditHistory. Do we add those to every model (violates DRY I think), or are those in a separate model that is used by every project? Don't split at all - one giant model This is obviously simple from a development perspective but from my research and my intuition this seems like it could perform terribly, both at design time, compile time, and possibly run time. What is the best practice for using EF against such a large database? Specifically what strategies do people use in designing models against this volume of DB objects? Are there options that I'm not thinking of that work better than what I have above? Also, is this a problem in other ORMs such as NHibernate? If so have they come up with any better solutions than EF?

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• The PATRIOT Act and how it relates to the Internet

  The subject of the Internet and anonymity is a very sticky situation for me because I primarily develop web applications for a living.  As a part of my job I have to track users as they enter, navigate and leave specific applications. The level of tracking depends on where the user goes within a website.  The basic information that I capture includes the user’s IP address, browser type, operating system, the date/time they entered the site and the URL from which the user was referred to the website. In addition to the custom logging that is placed on the website, web servers also have methods of logging built-in as well. Web server logging allows companies to have a central repository to store all user activity across the entire server. Not to mention that they can also create a central repository that allows multiple servers to store log files in one location. This allows users to be tracked across multiple servers as they browse website located on a specific collection of servers that host multiple websites. All this being said there are methods to attempt to protect your privacy by using proxy servers and increasing your browser security levels, but that will only limit the amount of logging not eliminate it. I have to agree with Traynor when he states that the PATRIOT Act eviscerates the constitutional protections of anonymous communication on the Internet. Therefore, given the recent passage and implementation of the PATRIOT Act, the constitutional guarantees of the right to anonymity have been severely compromised. I think that the PATRIOT Act is a direct violation of our first amendment rights because it allows for the government to directly monitor any and all activity on the internet including communications, usage, and transactions that can occur.  This opens the door to scrutiny and persecution of individuals who are not in line with the government’s beliefs and actions. If England had this type of monitoring capabilities during the revolutionary war, I believe it would have been almost impossible to succeed from England.

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• How atomic is a SELECT INTO?

  - by leo.pasta

  Last week I got an interesting situation that prompted me to challenge a long standing assumption. I always thought that a SELECT INTO was an atomic statement, i.e. it would either complete successfully or the table would not be created. So I got very surprised when, after a “select into” query was chosen as a deadlock victim, the next execution (as the app would handle the deadlock and retry) would fail with: Msg 2714, Level 16, State 6, Line 1 There is already an object named '#test' in the database. The only hypothesis we could come up was that the “create table” part of the statement was committed independently from the actual “insert”. We can confirm that by capturing the “Transaction Log” event on Profiler (filtering by SPID0). The result is that when we run: SELECT * INTO #results FROM master.sys.objects we get the following output on Profiler: It is easy to see the two independent transactions. Although this behaviour was a surprise to me, it is very easy to workaround it if you feel the need (as we did in this case). You can either change it into independent “CREATE TABLE / INSERT SELECT” or you can enclose the SELECT INTO in an explicit transaction: SET XACT_ABORT ON BEGIN TRANSACTION SELECT * INTO #results FROM master.sys.objects COMMIT

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• multi user web game with scheduled processing?

  - by Rooq

  I have an idea for a game which I am in the process of designing, but I am struggling to establish if the way I plan to implement it is possible. The game is a text based sports management simulation. This will require players to take certain actions through a web browser which will interact with a database - adding/updating and selecting. Most of the code required to be executed at this point will be fairly straightforward. The main processing will take place by applications which are scheduled to run on the server at certain times. These apps will process transactions added by the players and also perform some automatic processing based on the game date. My plan was to use an SQL server database (at last count I require about 20 tables) and VB.net for all the coding (coming from a mainframe programming background this language is the simplist for me to get to grips with). I will also need a scheduling tool on the server. Can anyone tell me if what I am planning is feasible before I dive into the actual coding stage of my project?

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• Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter

  - by Kellsey Ruppel

  Register Now for this Webcast. Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter Los Angeles Department of Building & Safety (LADBS) is one of the largest construction permitting departments in the country, serving over 350,000 walk-in and 530,000 phone customers, and issuing over 110,000 permits worth $3 Billion every year. LADBS needed a way to migrate walk-in and phone transactions to customer self-service, so they turned to Oracle WebCenter and teamed with Oracle Partner 3Di to deliver a customer self-service portal to lower their cost of customer service operation, while increasing customer satisfaction. Attend this Webcast to learn how Oracle WebCenter has allowed Los Angeles Department of Building & Safety to: Deliver a state of the art customer self-service portal Reduce traffic on high cost, low satisfaction customer service channels Integrate business workflows and legacy applications Register Now for this Webcast. REGISTER NOW Register now for this exclusive event. Wednesday, November 14, 2012 10 a.m. PT / 1 p.m. ET Presented by: Giovani DacumosDirector of Systems, Los Angeles Department of Building & Safety Jing ReyesApplications Development Group Manager, Los Angeles Department of Building & Safety Rajiv Desai CEO, 3Di Sheetal ParanjpyeProject Manager, 3Di Presented by: Copyright © 2012, Oracle. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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• Internship in License Contract Management

  - by cristian.condurache(at)oracle.com

  Hi Everyone, My name is Luca. I am an intern in the License Contract Management team in Italy. I have studied Economics and Business in Pescara and finished my Master’s Degree in July 2009. After a short work experience near my home town I decided to look for a job in an International Company. I got in touch with Oracle in January 2010. I had a telephone interview and then a face-to-face interview. On a cold and grey morning, I arrived in Milan....my first impression was fantastic....a big modern building with wide TVs everywhere. I was a little nervous but very excited. I understood this could be a great opportunity... The interview went well and I started to work in March. After a training period I was quickly involved in the closing of the last quarter of the fiscal year - of which May is the last month at Oracle. Working as a License Contract Manager is a real challenge for a fresh graduate. It involves thoroughly understanding the Oracle Policies and Practices with regards to License Contracts. In my experience, especially in May, I learnt to work under high pressure, within time constrains, and to keep up with constant changes. In this period I also had the opportunity to be involved in different negotiations, being directly in contact with the customers. This helped me to develop my relational skills during complex transactions. Looking back at the nine months at Oracle I can say I have a better understanding of the IT world. It is a complex environment that changes continously, offering new challenges to learn from everytime. If you have any questions related to this article feel free to contact [email protected]. You can find our job opportunities via http://campus.oracle.com. Technorati Tags: License Contract Management,oppotunity,Oracle Policies,internship

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• how to troubleshoot sql server issues

  - by joe

  i have an ASP .net application with sql server database, and i am wondering if you can give your ideas on how to troubleshoot the following issue: i can insert / update / delete from any table, but i have one page that uses transactions to insert into different tables. the c# code is correct and very simple, but it fails. i used the sql profiler to see how my app interacts with the DB, especially that the app is using stored procedures, i can catch the exec procedure statement and run it manually from SSMS and it works fine, but the same stored procedure fails from the application!!! which lead me to think that issue is coming from the user account and settings, i am no expert in sql server and wondering if anyone can explain how to verify the required settings for user account. thanks EDIT: in web.config here is how i reference my connection <connectionStrings> <add name="Conn" connectionString="Data Source=localhost;Initial Catalog=myDB;Persist Security Info=True;User ID=DbUser;Password=password1254_3" providerName="System.Data.SqlClient"> </connectionstring> EDIT: i will try to describe the process here: 1- i begin a transaction 2- i call a stored proc to insert (which succeeds) and return the scope identity ( that will be used in the next step) 3- i call another stored procedure to insert some more info + scope identity from step 2, which is a foreign key here 4- i get error, foreign key violation 5- transaction rolled back, now tables empty again... thanks

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• PCI compliance when using third-party processing

  - by Moses

  My company is outsourcing the development of our new e-commerce site to a third party web development company. The way they set up our site to handle transactions is by having the user enter the necessary payment info, then passing that data to a third party merchant that processes the payment, then completing the transaction if everything is good. When the issue of PCI/DSS compliance was raised, they said: You wont need PCI certification because the clients browser will send the sensitive information directly to the third party merchant when the transaction is processed. However, the process will be transparent to the user because all interface and displays are controlled by us. The only server required to be compliant is the third party merchant's because no sensitive card data ever touches your server or web app. Even though I very much so trust and respect the knowledge of our web developers, what they are saying is raising some serious red flags for me. The way the site is described, I am sure we will not be using a hosted payment page like PayPal or Google Checkout offers (how could we maintain control over UI if we were?) And while my knowledge of e-commerce is laughable at best, it seems like the only other option for us would be to use XML direct to communicate with our third party merchant for processing. My two questions are as follows: Based off everything you've read, is "XML Direct" the only option they could conceivably be using, or is there another method I don't know of which they could be implementing? Most importantly, is it true our site does not need PCI certification? As I understand it, using the XML direct method means that we do have to be PCI/DSS certified, and the only way around getting certified is through a payment hosted page (i.e. PayPal).

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• Message Driven Bean JMS integration

  - by Anthony Shorten

  In Oracle Utilities Application Framework V4.1 and above the product introduced the concept of real time JMS integration within the Framework for interfacing. Customer familiar with older versions of the Framework will recall that we used a component called the Multi-purpose Listener (MPL) which was a very light service bus for calling interface channels (including JMS). The MPL is not supplied with all products and customers prefer to use Oracle SOA Suite and native methods rather then MPL. In Oracle Utilities Application Framework V4.1 (and for Oracle Utilities Application Framework V2.2 via Patches 9454971, 9256359, 9672027 and 9838219) we introduced real time JMS integration natively for outbound JMS integration and using Message Driven Beans (MDB) for incoming integration. The outbound integration has not changed a lot between releases where you create an Outbound Message Type to indicate the record types to send out, create a JMS sender (though now you use the Real Time Sender) and then create an External System definition to complete the configuration. When an outbound message appears in the table of the type and external system configured (via a business event such as an algorithm or plug-in script) the Oracle Utilities Application Framework will place the message on the configured Queue linked to the JMS Sender. The inbound integration has changed. In the past you created XAI Receivers and specified configuration about what types of transactions to process. This is now all configuration file driven. The configuration files for the Business Application Server (ejb-jar.xml and weblogic-ejb-jar.xml) define Message Driven Beans and the queues to monitor. When a message appears on the queue, the MDB processes it through our web services interface. Configuration of the MDB can be native (via editing the configuration files) or through the new user exit capabilities (which is aimed at maintaining custom configuration across upgrades). The latter is better as you build fragments of configuration to make it easier to maintain. In the next few weeks a number of new whitepaper will be released to illustrate the features of the Oracle WebLogic JMS and Oracle SOA Suite integration capabilities.

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• Gemalto Mobile Payment Platform on Oracle T4

  - by user938730

  Gemalto is the world leader in digital security, at the heart of our rapidly evolving digital society. Billions of people worldwide increasingly want the freedom to communicate, travel, shop, bank, entertain and work – anytime, everywhere – in ways that are convenient, enjoyable and secure. Gemalto delivers on their expanding needs for personal mobile services, payment security, identity protection, authenticated online services, cloud computing access, eHealthcare and eGovernment services, modern transportation solutions, and M2M communication. Gemalto’s solutions for Mobile Financial Services are deployed at over 70 customers worldwide, transforming the way people shop, pay and manage personal finance. In developing markets, Gemalto Mobile Money solutions are helping to remove the barriers to financial access for the unbanked and under-served, by turning any mobile device into a payment and banking instrument. In recent benchmarks by our Oracle ISVe Labs, the Gemalto Mobile Payment Platform demonstrated outstanding performance and scalability using the new T4-based Oracle Sun machines running Solaris 11. Using a clustered environment on a mid-range 2x2.85GHz T4-2 Server (16 cores total, 128GB memory) for the application tier, and an additional dedicated Intel-based (2x3.2GHz Intel-Xeon X4200) Oracle database server, the platform processed more than 1,000 transactions per second, limited only by database capacity --higher performance was easily achievable with a stronger database server. Near linear scalability was observed by increasing the number of application software components in the cluster. These results show an increase of nearly 300% in processing power and capacity on the new T4-based servers relative to the previous generation of Oracle Sun CMT servers, and for a comparable price. In the fast-evolving Mobile Payment market, it is crucial that the underlying technology seamlessly supports Service Providers as the customer-base ramps up, use cases evolve and new services are launched. These benchmark results demonstrate that the Gemalto Mobile Payment Platform is designed to meet the needs of any deployment scale, whether targeting 5 or 100 million subscribers. Oracle Solaris 11 DTrace technology helped to pinpoint performance issues and tune the system accordingly to achieve optimal computation resources utilization.

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• Mobile App Notifications in the Enterprise Space: UX Considerations

  - by ultan o'broin

  Here is a really super website of UX patterns for Android: Android Patterns. I was particularly interested in the event-driven notification patterns (aka status bar notifications to developers). Android - unlike iOS (i.e., the iPhone) - offers a superior centralized notifications system for users.   (Figure copyright Android Patterns)   Research in the enterprise applications space shows how users on-the-go, prefer this approach, as: Users can manage their notification alerts centrally, across all media, apps and for device activity, and decide the order in which to deal with them, and when. Notifications, unlike messages in a dialog or information message in the UI, do not block a task flow (and we need to keep task completion to under three minutes). See the Anti-Patterns slideshare presentation on this blocking point too. These notifications must never interrupt a task flow by launching an activity from the background. Instead, the user can launch an activity from the notification. What users do need is the ability to filter this centralized approach, and to personalize the experience of which notifications are added, what the reminder is, ability to turn off, and so on. A related point concerning notifications is when used to provide users with a record of actions then you can lighten up on lengthy confirmation messages that pop up (toasts in the Android world) used when transactions or actions are sent for processing or into a workflow. Pretty much all the confirmation needs to say is the action is successful along with key data such as dollar amount, customer name, or whatever. I am a user of Android (Nexus S), BlackBerry (Curve), and iOS devices (iPhone 3GS and 4). In my opinion, the best notifications user experience for the enterprise user is offered by Android. Blackberry is good, but not as polished and way clunkier than Android’s. What you get on the iPhone, out of the box, is useless in the enterprise. Technorati Tags: Android,iPhone,Blackerry,messages,usablility,user assistance,userexperience,Oracle,patterns,notifications,alerts

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• Oracle Database Appliance and Remarketers - A Whole New Opportunity

  - by Martin Morganti

  We have recently had another exciting announcement for the remarketer initiative. The Oracle Database Appliance is now available for resale through your authorized Value Added Distributor. This means that with no fees, no barriers and no upfront commitments, a remarketer can identify and close transactions for the Oracle Database Appliance without having to sign an Oracle contract. In addition, the remarketer is now authorized to sell the Oracle Database Appliance with Oracle Database 11G Enterprise Edition, RAC or RAC One Node software included in the transaction. The availability of the Oracle Database Appliance for remarketers means that a broad base of customers through remarketers can now start engaging with Oracle by taking advantage of this engineered system technology; basically Oracle Hardware and Software Engineered to Work Together to drive incremental revenue. The Oracle Database Appliance is a simple, reliable and affordable way to rapidly deploy a database cluster by plugging in the power; the network and pushing the one button install for the Appliance Manager software. Find out more about the Oracle Database Appliance, including a webinar by Oracle President Mark Hurd, as well as other material to help you better understand the opportunity available to you as remarketers. If you want Oracle to keep you informed about developments in Remarketer complete the free registration, or talk to your local Oracle Remarketer Authorized value added distributors. (Complete list available on the Oracle Remarketer page).

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