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• Is there a cheaper non-express non-student, non-msdn version of Visual Studio 2010 that supports plugins in the US than the $710 Professional Edition?

  - by Justin Dearing

  I've never actually purchased a copy of Visual Studio myself. SharpDevelop and Express edition have always been good enough for my personal use, and my employers always furnished me with the IDEs I needed to serve them. However, I'm thinking of actually paying for a copy for my personal laptop. I need this mainly so I can open solutions that contain web projects. So my question is: Is there an edition cheaper than the $710 Pro edition on Amazon that will do what I need: http://www.amazon.com/Microsoft-C5E-00521-Visual-Studio-Professional/dp/B0038KTO8S/ref=sr_1_2?ie=UTF8&qid=1287456230&sr=8-2 ? What I need is defined as: Open up a solution with C#, Web App, VB.NET, and Web Projects. Install addins like resharper, testdriven.net, etc, SCM plugins, etc. Some level of db project support. At least to be able to open a dbproj. I only need that for SCM hooks. SSMS and SQLCMD are good enough for actually editing databases. Ability to install F#, IronPython, IronRuby etc. Now naturally I'm a fairly intelligent resourceful person so I realize I can get Visual Studio in a questionable manner. Thats not what I'm looking to do. I want a legal copy, I don't want a student copy, or an MSDN copy. I want a real copy, I just want to make sure I get the cheapest edition that serves my needs.

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• How can I render a semi transparent model with OpenGL correctly?

  - by phobitor

  I'm using OpenGL ES 2 and I want to render a simple model with some level of transparency. I'm just starting out with shaders, and I wrote a simple diffuse shader for the model without any issues but I don't know how to add transparency to it. I tried to set my fragment shader's output (gl_FragColor) to a non opaque alpha value but the results weren't too great. It sort of works, but it looks like certain model triangles are only rendered based on the camera position... It's really hard to describe what's wrong so please watch this short video I recorded: http://www.youtube.com/watch?v=s0JqA0rZabE I thought this was a depth testing issue so I tried playing around with enabling/disabling depth testing and back face culling. Enabling back face culling changes the output slightly but the problem in the video is still there. Enabling/disabling depth testing doesn't seem to do anything. Could anyone explain what I'm seeing and how I can add some simple transparency to my model with the shader? I'm not looking for advanced order independent transparency implementations. edit: Vertex Shader: // color varying for fragment shader varying mediump vec3 LightIntensity; varying highp vec3 VertexInModelSpace; void main() { // vec4 LightPosition = vec4(0.0, 0.0, 0.0, 1.0); vec3 LightColor = vec3(1.0, 1.0, 1.0); vec3 DiffuseColor = vec3(1.0, 0.25, 0.0); // find the vector from the given vertex to the light source vec4 vertexInWorldSpace = gl_ModelViewMatrix * vec4(gl_Vertex); vec3 normalInWorldSpace = normalize(gl_NormalMatrix * gl_Normal); vec3 lightDirn = normalize(vec3(LightPosition-vertexInWorldSpace)); // save vertexInWorldSpace VertexInModelSpace = vec3(gl_Vertex); // calculate light intensity LightIntensity = LightColor * DiffuseColor * max(dot(lightDirn,normalInWorldSpace),0.0); // calculate projected vertex position gl_Position = gl_ModelViewProjectionMatrix * gl_Vertex; } Fragment Shader: // varying to define color varying vec3 LightIntensity; varying vec3 VertexInModelSpace; void main() { gl_FragColor = vec4(LightIntensity,0.5); }

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• Caching by in-memory dictionaries. Are we doing it all wrong?

  - by user73983

  This approach is pretty much the accepted way to do anything in our company. A simple example : when a piece of data for a customer is requested from a service, we fetch all the data for that customer(relevant part to the service) and save it in a in-memory dictionary then serve it from there on following requests(we run singleton services). Any update goes to DB, then updates the in memory dictionary. It seems all simple and harmless but as we implement more complicated business rules the cache gets out of sync and we have to deal with hard to find bugs. Sometimes we defer writing to database, keeping new data in cache till then. There are cases when we store millions of rows in memory because the table has many relations to other tables and we need to show aggregate data quickly. All this cache handling is a big part of our codebase and I sense this is not the right way to do it. All of this juggling adds too much noise to the code and it makes it hard to understand the actual business logic. However I don't think we can serve data in a reasonable amount of time if we have to hit the database every time. I am unhappy about the current situation but I don't have a better alternative. My only solution would be to use NHibernate 2nd level cache but I have nearly no experience with it. I know many campanies use Redis or MemCached heavily to gain performance but I have no idea how I would integrate them into our system. I also don't know if they can perform better than in-memory data structures and queries. Are there any alternative approaches that I should look into?

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• game play strategy in an arena

  - by joulesm

  I am writing a player's behavior for an arena game, and I'm wondering if you can offer some strategies. I'm writing it in Python, but I'm just interested in the high level game play. Here are the game aspects: Arena is a circle of a given size. The arena size shrinks every round to help break ties. Players are much smaller circles, can be on teams of 1 or 2 players. Players attack by colliding with other players, and based on the physics of the collision (speed of both players, angle), one could force another player out of the arena. Once a player is out of the arena, they are out of the game (for that round). The goal is to be the only team with players left in the arena. All other players have been pushed (through collisions or mistakes) out of the arena. It is possible for there to be no winner if the last two players exit the arena at the same time. Once the player has been programmed, the game just runs. There is no human intervention in the game. I'm thinking it's easiest to implement a few simple programmatic rules for my player to follow. For example, stay close to center of the arena, attack opponents from the inner side of the arena, etc. Are there any good simple game strategies? Would adding a random aspect to the game help? For example, to avoid predictability by the other team or something. Thanks in advance.

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• LDAP ACI Debugging

  - by user13332755

  If you've ever wondered which ACI in LDAP is used for a special ADD/DELETE/MODIFY/SEARCH request you need to enable ACI debugging to get details about this. Edit/Modify dse.ldifnsslapd-infolog-area: 128nsslapd-infolog-level: 1ACI Logging will be placed at 'errors' file, looks like: [22/Jun/2011:15:25:08 +0200] - INFORMATION - NSACLPlugin - conn=-1 op=-1 msgId=-1 -  Num of ALLOW Handles:15, DENY handles:0 [22/Jun/2011:15:25:08 +0200] - INFORMATION - NSACLPlugin - conn=-1 op=-1 msgId=-1 -  Processed attr:nswmExtendedUserPrefs for entry:uid=mparis,ou=people,o=vmdomain.tld,o=isp [22/Jun/2011:15:25:08 +0200] - INFORMATION - NSACLPlugin - conn=-1 op=-1 msgId=-1 -  Evaluating ALLOW aci index:33 [22/Jun/2011:15:25:08 +0200] - INFORMATION - NSACLPlugin - conn=-1 op=-1 msgId=-1 -  ALLOW:Found READ ALLOW in cache [22/Jun/2011:15:25:08 +0200] - INFORMATION - NSACLPlugin - conn=-1 op=-1 msgId=-1 -  acl_summary(main): access_allowed(read) on entry/attr(uid=mparis,ou=people,o=vmdomain.tld,o=isp, nswmExtendedUserPrefs) to (uid=msg-admin-redzone.vmdomain.tld-20100927093314,ou=people,o=vmdomain.tld,o=isp) (not proxied) (reason: result cached allow , deciding_aci  "DA anonymous access rights", index 33)

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• How do I (quickly) let people know that software I am providing for free is not abandon-ware?

  - by blueberryfields

  As an independent, individual programmer: How do I let people very quickly know that I have not abandoned the software I've written and given away for free? That I am putting in the effort required to maintain and support my software to a professional level? When software written by one or two developers is available for free, or marked as open-source, usually the default assumption is that it's abandon-ware. This is usually a safe assumption - check out the answers to this question if you doubt it: Why do programmers write applications and then make them free?. There are lots of programmers who provide free and/or open-source tools which are not abandon-ware, though. If we're talking about large companies, ie Google, there's no real problem telling the difference between supported, live tools and software, and those which are abandoned or discontinued. A lively git repository isn't quick - users will have to be savvy enough to understand the repository and know where to look for it. Consistent marketing and community management take more time and effort than I can put in on my own. Also, if my software becomes popular/successful, I assume those will grow on their own, and be supported by power users in the community.

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• TXPAUSE : polite waiting for hardware transactional memory

  - by Dave

  Classic locks are an appropriate tool to prevent potentially conflicting operations A and B, invoked by different threads, from running at the same time. In a sense the locks cause either A to run before B or vice-versa. Similarly, we can replace the locks with hardware transactional memory, or use transactional lock elision to leverage potential disjoint access parallelism between A and B. But often we want A to wait until B has run. In a Pthreads environment we'd usually use locks in conjunction with condition variables to implement our "wait until" constraint. MONITOR-MWAIT is another way to wait for a memory location to change, but it only allows us to track one cache line and it's only available on x86. There's no similar "wait until" construct for hardware transactions. At the instruction-set level a simple way to express "wait until" in transactions would be to add a new TXPAUSE instruction that could be used within an active hardware transaction. TXPAUSE would politely stall the invoking thread, possibly surrendering or yielding compute resources, while at the same time continuing to track the transaction's address-set. Once a transaction has executed TXPAUSE it can only abort. Ideally that'd happen when some other thread modifies a variable that's in the transaction's read-set or write-set. And since we're aborting all writes would be discarded. In a sense this gives us multi-location MWAIT but with much more flexibility. We could also augment the TXPAUSE with a cycle-count bound to cap the time spent stalled. I should note that we can already enter a tight spin loop in a transaction to wait for updates to address-set to cause an abort. Assuming that the implementation monitors the address-set via cache-coherence probes, by waiting in this fashion we actually communicate via the probes, and not via memory values. That is the updating thread signals the waiter via probes instead of by traditional memory values. But TXPAUSE gives us a polite way to spin.

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• Models, collections...and then what? Processes?

  - by Dan

  I'm a LAMP-stack dev who's been more on the JavaScript side the last few years and really enjoying the Model + Collection approach to data entities that BackboneJS, etc. uses. It's helped me organize my code in such a way that it is extremely portable, keeping all my properties and methods in the scope (model, collection, etc.) in which they apply. One thing that keeps bugging me though is how to organize the next level up, the 'process layer' as you might call it, that can potentially operate on instances of either models or collections or whatever else. Where should methods like find() (which returns a collection) and create() (which returns a model) reside? I know some people would put a create() in the Collection prototype, but while a collection operates on models I don't think it's exactly right to create them. And while a find() would return a collection I don't think it correct to have that action within the collection prototype itself (it should be a layer up). Can anyone offer some examples of any patterns that employ some kind of OOP-friendly 'process' layer? I'm sorry if this is a fairly well-known discussion but I'm afraid I can't seem to find the terminology to search for.

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• What is the best way to exploit multicores when making multithread games?

  - by Keeper

  Many people suggest to write a program, and then start optimizing it. But I think that when it's coming to multithreading with multicore, a little think ahead is required. I've read about using threads, and experienced it myself during some courses at the university (still a student). The big question is simple, but a bit abstract: What thread related steps in game design do I need to take, before implementation? Now trying to be more specific. Let's say, as an example, that I'm making a small board game (like Monopoly) that I want to be multithreaded. My goal Is that this multithreaded game will exploit the best of the multicore system, lets say 4-6 cores (like in i7 processors). My answer to this question at the moment is, one thread for each of these four basic components: GUI User Input / Output AI (computer rival) Other game related calculations (like shortest path from A to B, or level up status change) I'm not an expert (yet!), and I'm sure there are better answers out there. Any suggestion, answer, different approach will be helpful. Some thoughts: Maybe splitting the main database is a good way.. (or total disaster.. )

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• Am I programming too slow?

  - by Jonn

  I've only been a year in the industry and I've had some problems making estimates for specific tasks. Before you close this, yes, I've already read this: http://programmers.stackexchange.com/questions/648/how-to-respond-when-you-are-asked-for-an-estimate and that's about the same problem I'm having. But I'm looking for a more specific gauge of experiences, something quantifiable or probably other programmer's average performances which I should aim for and base my estimates. The answers range from weeks, and I was looking more for an answer on the level of a task assigned for a day or so. (Note that this doesn't include submitting for QA or documentations, just the actual development time from writing tests if I used TDD, to making the page, before having it submitted to testing) My current rate right now is as follows (on ASP.NET webforms): Right now, I'm able to develop a simple data entry page with a grid listing (no complex logic, just Creating and Reading) on an already built architecture, given one full day's (8 hours) time. Adding complex functionality, and Update and Delete pages add another full day to the task. If I have to start the page from scratch (no solution, no existing website) it takes me another full day. (Not always) but if I encounter something new or haven't done yet it takes me another full day. Whenever I make an estimate that's longer than the expected I feel that others think that I'm lagging a lot behind everyone else. I'm just concerned as there have been expectations that when it's just one page it should take me no more than a full day. Yes, there definitely is more room for improvement. There always is. I have a lot to learn. But I would like to know if my current rate is way too slow, just average, or average for someone no longer than a year in the industry.

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• New Write Flash SSDs and more disk trays

  - by Steve Tunstall

  In case you haven't heard, the Write SSDs the ZFSSA have been updated. Much faster now for the same price. Sweet. The new write-flash SSDs have a new part number of 7105026 , so make sure you order the right ones. It's important to note that you MUST be on code level 2011.1.4.0 or higher to use these. They have increased in IOPS from 6,000 to 11,000, and increased throughput from 200MB/s to 350MB/s.    Also, you can now add six SAS HBAs (up from 4) to the 7420, allowing one to have three SAS channels with 12 disk trays each, for a new total of 36 disk trays. With 3TB drives, that's 2.5 Petabytes. Is that enough for you? Make sure you add new cards to the correct slots. I've talked about this before, but here is the handy-dandy matrix again so you don't have to go find it. Remember the rules: You can have 6 of any one kind of card (like six 10GigE cards), but you only really get 8 slots, since you have two SAS cards no matter what. If you want more than 12 disk trays, you need two more SAS cards, so think about expansion later, too. In fact, if you are going to have two different speeds of drives, in other words you want to mix 15K speed and 7,200 speed drives in the same system, I would highly recommend two different SAS channels. So I would want four SAS cards in that system, no matter how many trays you have. 

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• The Start of a Blog

  - by dbradley

  So, here's my new blog up and running, who am I and what am I planning to write here?First off - here's a little about me:I'm a recent graduate from university (coming up to a year ago since I finished) studying Software Engineering on a four year course where the third year was an industrial placement. During the industrial placement I went to work for a company called Adfero in a "Technical Consultant" role as well as a junior "Information Systems Developer". Once I completed my placement I went back to complete my final year but also continued in my developer role 2/3 days a week with the company.Working part time while at uni always seems like a great idea until you get half way through the year. For me the problem was not so much having a lack of time, but rather a lack of interest in the course content having got a chance at working on real projects in a live environment. Most people who have been graduated a little while also find this - when looking back at uni work, it seem to be much more trivial from a problem solving point of view which I found to be true and I found key to uni work to actually be your ability to prove though how you talk about something that you comprehensively understand the basics.After completing uni I then returned full time to Adfero purely in the developer role which is where I've now been for almost a year and have now also taken on the title of "Information Systems Architect" where I'm working on some of the more high level design problems within the products.What I'm wanting to share on this blog is some of the interesting things I've learnt myself over the last year, the things they don't teach you in uni and pretty much anything else I find interesting! My personal favorite areas are text indexing, search and particularly good software engineering design - good design combined with good code makes the first step towards a well-written, maintainable piece of software.Hopefully I'll also be able to share a few of the products I've worked on, the mistake I've made and the software problems I've inherited from previous developers and had to heavily re-factor.

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• MOS Community rewards Ram Kasthuri w/ FREE OOW Pass!

  - by cwarticki

  Congratulations Ram Kasthuri on Receiving a Free Full Conference Pass to Oracle OpenWorld!  Thank you for helping other members through your participation in My Oracle Support Community My Oracle Support Community member Ram Kasthuri received a free Oracle OpenWorld Pass from the My Oracle Support Community in appreciation for his work in answering questions posted by other Community members. Ram, an independent consultant, is an Application Solution Architect with Canon. He has been a valued Oracle customer for over 13 years. Ram is an active member in several of the Oracle EBS communities. He has achieved the Expert Level of recognition through his active participation.   Ram described the value he receives from My Oracle Support Community when he said what “I like best about the communities is the vicarious learning from real business scenarios posted by other Community members. The questions are real opportunities to learn all things Oracle, and EBS especially.” Ram is one of those member's who answers more questions than he posts, so he must get a lot of that vicarious learning. Oracle Premier Support customers can get answers and learn from both peers who have faced similar situations and Oracle experts. Join us in My Oracle Support Community. Look for Ram this week at Oracle OpenWorld and join him in My Oracle Support Community when you return to work. And while you’re at Oracle OpenWorld, Oracle Customer Support Services invites you to expand your knowledge by meeting with Oracle Support experts. Learn more about our sessions and network opportunities today!

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• What is the best way to store meshes or 3d models in a class

  - by Robse

  I am wondering, how I should store my mesh into memory after loading it from whatever file. I have Questions floating in my head: Should a mesh could have sub meshes or does the 3d model just store a list of meshes all on the same level Is there one material assigned to one mesh 1:1? What do I have to consider, if I want to store skeletal animations? Btw it's a OpenGL|ES2 iOS game using GLKit. I came up with some basic struct types: (But I think they are way to simple and I need to add padding or change the vector3 to vector4.) typedef union _N3DShortVector2 { struct { short x, y; }; struct { short s, t; }; short v[2]; } N3DShortVector2; typedef union _N3DShortVector3 { struct { short x, y, z; }; struct { short r, g, b; }; struct { short s, t, p; }; short v[3]; } N3DShortVector3; typedef GLKVector3 N3DFloatVector3; typedef struct _N3DMeshRecordSV3 { N3DShortVector3 v1, v2, v3; } N3DMeshRecordSV3; typedef struct _N3DMeshRecordSV3FN3ST2 { N3DShortVector3 v1, v2, v3; N3DFloatVector3 n1, n2, n3; N3DShortVector2 t1, t2, t3; } N3DMeshRecordSV3FN3ST2;

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• Brightness going up to 100% on loading certain websites in Chrome

  - by picheto

  I'm using Google Chrome version 21.0.1180.89 on Ubuntu 12.04 and my laptop is a Sony VAIO VPCCW15FL (spec sheet). My video driver is the propietary "NVIDIA accelerated graphics driver (post-release updates)(version-current updates)". After installing Ubuntu, I discovered that neither the brightness control buttons (hardware) or the brightness slider (software) worked, and found out I could get the hardware buttons to work by installing the nvidiabl.deb package and oBacklight script. I'm using nvidiabl-dkms 0.77 and oBacklight 0.3.8. Still, the slider on the Ubuntu "Settings" does not work, but I don't care. There is an annoying thing happening when loading certain pages in Google Chrome: the brightness goes up to 100% when loading the webpage or when leaving it (closing the tab or typing a different URL on the omnibox). However, the "brightness tooltip" (that default brightness notification) remembers the position it was set to, so if I adjust the brightness with the HW buttons, the level gets adjusted relative to the value it was set to before "going 100%". I disabled the flash PPAPI plugin, but left the NPAPI plugin enabled, and the problem went away for pages with flash content. Still, the same thing happens when viewing HTML5 video, or when loading, for example, the Chrome Web Store or using the Scratchpad extension. I suppose it has to do with the rendering of certain elements using the GPU, but this is just a guess. This brightness thing does not happen when using Firefox 15.0 or any other application I have used yet. Does anybody know why this may be happening and what could I do to fix this without changing browser? Thanks a lot.

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• Start building websites using Java

  - by Alex coady

  I'm a web developer and I've used PHP, along with MySQL, Javascript, jQuery etc; all of which I'm very confident with and can use on a professional level. What I'm wanting to do however, is to start using Java instead of PHP as I'm creating sites that need to be scalable. I really need a starting point. I can program in Java, I understand the language but have never used it for the web. Links, tutorials, examples would be a great help. I have also considered using Scala (the language Twitter is written in).. but don't really understand the benefits. Please no jargon; I need clear information that essentially takes me through the process of creating a very simple website using Java; I'm more than capable of building the site once that's done.. I think. I've previously used Eclipse so if assume I can. Thanks in advance!

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• Strategies for managing use of types in Python

  - by dave

  I'm a long time programmer in C# but have been coding in Python for the past year. One of the big hurdles for me was the lack of type definitions for variables and parameters. Whereas I totally get the idea of duck typing, I do find it frustrating that I can't tell the type of a variable just by looking at it. This is an issue when you look at someone else's code where they've used ambiguous names for method parameters (see edit below). In a few cases, I've added asserts to ensure parameters comply with an expected type but this goes against the whole duck typing thing. On some methods, I'll document the expected type of parameters (eg: list of user objects), but even this seems to go against the idea of just using an object and let the runtime deal with exceptions. What strategies do you use to avoid typing problems in Python? Edit: Example of the parameter naming issues: If our code base we have a task object (ORM object) and a task_obj object (higher level object that embeds a task). Needless to say, many methods accept a parameter named 'task'. The method might expect a task or a task_obj or some other construct such as a dictionary of task properties - it is not clear. It is them up to be to look at how that parameter is used in order to work out what the method expects.

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• Employee Engagement: Drive Business Value

  - by Kellsey Ruppel

  As we’ve been discussing this week, employee engagement is extremely important and you’ve probably realized that effectively engaging your employees is essential to driving business value. Your employees are the ones responsible for executing on the business’ objectives. Your employees (in the sales & service departments) are the ones interacting with your customers the most, so delivering on customer expectations and attaining high levels of customer engagement are simply not possible without successfully empowering these this stakeholder group. High employee and partner engagement can have many benefits including: Higher levels of employee productivity Longer employee retention Stronger, more enduring and more successful relationships Serving as ambassadors for an organization’s brand More likely to deliver excellent customer service Referring others for hire Recommending the organization’s products and services Sharing feedback with their colleagues In a way, engagement is a measure of employee investment in an organization’s mission and brand. And then you have the enablement piece of this as well.  It’s hard to imagine a high level of engagement existing among employees who don’t feel that they’ve been enabled to do their jobs very efficiently or effectively. You’re just not going to find high engagement among people if the everyday processes and technologies  they work with make it a challenge for them to access, share and manage the information  they need do their jobs or if they’re unable to effectively collaborate around the projects they’re working on. How does your organization measure on the employee engagement spectrum? We’ve got a number of different resources to help you get started! Portal Resource Center Video: Got a minute? WebCenter in Action Webcast Series Portal Engagement Webcast 

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• To PHP or Not to PHP? [closed]

  - by Vad

  Should I learn PHP in depth for my smaller projects or not? My main knowledge is Java/JavaScript for the web. My old small projects were written in classic ASP. However, ASP had its days. Now I am looking into going deeper with another scripting language which I can use for small website projects. Though I know PHP on a basic level I never liked PHP. But I have to admit it is so widely used that I better start liking it. And all hosting services offer mostly PHP solutions. However, there is quite a number of issues with PHP when I google for it. Developers seem to not like it a lot. I wish I would use server-side JavaScript for all my needs, but hosting is an issue plus many small businesses already want to improve their existing PHP sites. And lastly, say I want to create a web app for distribution. PHP sounds like the best bet. Or am I wrong?

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• Looking for a better Factory pattern (Java)

  - by Sam Goldberg

  After doing a rough sketch of a high level object model, I am doing iterative TDD, and letting the other objects emerge as a refactoring of the code (as it increases in complexity). (That whole approach may be a discussion/argument for another day.) In any case, I am at the point where I am looking to refactor code blocks currently in an if-else blocks into separate objects. This is because there is another another value combination which creates new set of logical sub-branches. To be more specific, this is a trading system feature, where buy orders have different behavior than sell orders. Responses to the orders have a numeric indicator field which describes some event that occurred (e.g. fill, cancel). The combination of this numeric indicator field plus whether it is a buy or sell, require different processing buy the code. Creating a family of objects to separate the code for the unique handling each of the combinations of the 2 fields seems like a good choice at this point. The way I would normally do this, is to create some Factory object which when called with the 2 relevant parameters (indicator, buysell), would return the correct subclass of the object. Some times I do this pattern with a map, which allows to look up a live instance (or constructor to use via reflection), and sometimes I just hard code the cases in the Factory class. So - for some reason this feels like not good design (e.g. one object which knows all the subclasses of an interface or parent object), and a bit clumsy. Is there a better pattern for solving this kind of problem? And if this factory method approach makes sense, can anyone suggest a nicer design?

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• The Boston Globe Delivers Higher Satisfaction and Efficiency with Omni-Channel Support

  - by Tony Berk

  Unify customer interactions. Improve customer satisfaction. Increase agent efficiency. Better informed business decisions. These sound like a good set of goals for any business. Actually implementing processes to affect all of these is not necessarily easy for every business. On top of the normal challenges, throw in a rapidly changing industry and the challenge sounds daunting. But that's exactly what The Boston Globe took on, and customers are benefiting from a much improved experience. “We feel like we hit the bull’s eye with finding the right solution to support the growing digital environment,” said Robert Saurer, The Boston Globe's director of customer care and marketing.Oracle's RightNow CX solutions helped The Boston Globe to manage approximately 60,000 calls each month and respond to 5,000 monthly e-mails. More importantly, Web self-service rates are exploding and the online subscriber's most preferred support channel is chat. And what about social? The Boston Globe customer support team offers the same great level of support on their Facebook page and is monitoring Twitter and YouTube too! Read the full Customer Experience success story on The Boston Globe here.

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• Learning curve webdevelopment

  - by refro

  At the moment our team has a huge challenge, we're being asked to deliver a new GUI for an embedded controller. De deadline is very tight and is set on april 2013. Our team is very diverse some people are on the level of functional programming (mostly C), others (including myself) also master object oriented programming (C++, C#). We build a prototype with android, although it has its quirks it is mostly just OO. For the future there is a wish to support multiple platforms (Windows, Android, iOS). In my opinion a HTML5 app with a native app shell is the way to go. When gathering more information on the frameworks to use etc it becomes obvious to me a paradigm shift is needed. None of us have a web background so we need to learn from the ground up. The shift from functional to oo took us about 6 months to become productive (and some of the early subsystems were rewritten because they were a total mess) . Can we expect the learning curve to be similar? Can this be pulled off with a webapp? (My feeling says it will already be hard to pull off as a native app which is at the edge of our comfort zone)

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• Getting started on Large Projects

  - by Mercfh

  So I just graduated from my College with a B.S. in Comp. Science (although it was a good school, we're the only accredited CS department in our state.....for w/e that means lol) I feel like im a decent programmer, not amazing....but not terrible. Anyways I got my first job about 2 weeks ago, it's a pretty entry level job: firmware development/tester (I know I know people look down on testers...but I gotta start somewhere). Anyways there isn't a whole lot of coding to be had right now (mostly simple stuff) but here soon I have the option of helping out with development (which is what I want to do) Thing is....I have NEVER worked on a huge project. I mean in school sure we had "group" projects but nothing really big. So I'm not super familiar with HUGE classes and such (main language was C++)....Is this something I'll just get used to with time? Some fellow students were used to that with internships and such...but I never got that chance. My job was mostly a "one man job" kinda thing. Mostly little things. Plus in class we never did huge projects anyways. So how do you guys I guess "plan" out these things? Do you use a whiteboard and plan out classes and such....or what. Also...another worry of mine is that I have to use google......ALOT for examples of code, because sometimes I just don't get how something works. Is this normal? It makes me feel sorta.....stupid I guess. I mean "technically" i've had 4-5 years coding experience......but it really only feels like I had 2 years of REAL experience. If that makes any sense? Thanks

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• CodePlex Daily Summary for Sunday, October 28, 2012

  CodePlex Daily Summary for Sunday, October 28, 2012Popular ReleasesPlayer Framework by Microsoft: Player Framework for Windows 8 (Preview 7): This release is compatible with the version of the Smooth Streaming SDK released today (10/26). Release 1 of the player framework is expected to be available next week. IMPROVEMENTS & FIXESIMPORTANT: List of breaking changes from preview 6 Support for the latest smooth streaming SDK. Xaml only: Support for moving any of the UI elements outside the MediaPlayer (e.g. into the appbar). Note: Equivelent changes to the JS version due in coming week. Support for localizing all text used in t...Send multiple SMS via Way2SMS C#: SMS 1.1: Added support for 160by2Quick Launch: Quick Launch 1.0: A Lightweight and Fast Way to Manage and Launch Thousands of Tools and ApplicationsPress Win+Q and start to search and run. http://www.codeplex.com/Download?ProjectName=quicklaunch&DownloadId=523536Orchard Project: Orchard 1.6: Please read our release notes for Orchard 1.6: http://docs.orchardproject.net/Documentation/Orchard-1-6-Release-Notes Please do not post questions as reviews. Questions should be posted in the Discussions tab, where they will usually get promptly responded to. If you post a question as a review, you will pollute the rating, and you won't get an answer.ZXMAK2: Version 2.6.7.0: - small performance improvements - fix & improvements for Direct3D renderer (thanks to zebest for testing)Media Companion: Media Companion 3.507b: Once again, it has been some time since our release, and there have been a number changes since then. It is hoped that these changes will address some of the issues users have been experiencing, and of course, work continues! New Features: Added support for adding Home Movies. Option to sort Movies by votes. Added 'selectedBrowser' preference used when opening links in an external browser. Added option to fallback to getting runtime from the movie file if not available on IMDB. Added new Big...MSBuild Extension Pack: October 2012: Release Blog Post The MSBuild Extension Pack October 2012 release provides a collection of over 475 MSBuild tasks. A high level summary of what the tasks currently cover includes the following: System Items: Active Directory, Certificates, COM+, Console, Date and Time, Drives, Environment Variables, Event Logs, Files and Folders, FTP, GAC, Network, Performance Counters, Registry, Services, Sound Code: Assemblies, AsyncExec, CAB Files, Code Signing, DynamicExecute, File Detokenisation, GUI...NAudio: NAudio 1.6: Release notes at http://mark-dot-net.blogspot.co.uk/2012/10/naudio-16-release-notes-10th.htmlPowerShell Community Extensions: 2.1 Production: PowerShell Community Extensions 2.1 Release NotesOct 25, 2012 This version of PSCX supports both Windows PowerShell 2.0 and 3.0. See the ReleaseNotes.txt download above for more information.Umbraco CMS: Umbraco 4.9.1: Umbraco 4.9.1 is a bugfix release to fix major issues in 4.9.0 BugfixesThe full list of fixes can be found in the issue tracker's filtered results. A summary: Split buttons work again, you can now also scroll easier when the list is too long for the screen Media and Content pickers have information of the full path of the picked item Fixed: Publish status may not be accurate on nodes with large doctypes Fixed: 2 media folders and recycle bins after upgrade to 4.9 The template/code ...AcDown????? - AcDown Downloader Framework: AcDown????? v4.2.2: ??●AcDown??????????、??、??、???????。????，????，?????????????????????????。???????????Acfun、????(Bilibili)、??、??、YouTube、??、???、??????、SF????、????????????。 ●??????AcPlay?????，??????、????????????????。 ● AcDown??????????????????，????????????????????????????。 ● AcDown???????C#??，????.NET Framework 2.0??。?????"Acfun?????"。 ????32??64? Windows XP/Vista/7/8 ???? 32??64? ???Linux ????(1)????????Windows XP???，????????.NET Framework 2.0???(x86)，?????"?????????"??? (2)???????????Linux???，????????Mono?? ??2...Rawr: Rawr 5.0.2: This is the Downloadable WPF version of Rawr!For web-based version see http://elitistjerks.com/rawr.php You can find the version notes at: http://rawr.codeplex.com/wikipage?title=VersionNotes Rawr Addon (NOT UPDATED YET FOR MOP)We now have a Rawr Official Addon for in-game exporting and importing of character data hosted on Curse. The Addon does not perform calculations like Rawr, it simply shows your exported Rawr data in wow tooltips and lets you export your character to Rawr (including ba...MCEBuddy 2.x: MCEBuddy 2.3.5: Changelog for 2.3.5 (32bit and 64bit) 1. Fixed a bug causing MCEBuddy to crash during or after installation on Windows XP 2. Bugfix for resource leak with UPnP which would lead to a failure after many days 3. Increased the UPnP discovery re-scan interval from 10 minutes to 30 minutes 4. Added support for specifying TVDB and IMDB id’s in the conversion task page (forcing the internet lookup for metadata)CRM 2011 Visual Ribbon Editor: Visual Ribbon Editor (1.3.1025.5): [NEW] Support for connecting to CRM Online via Office 365 (OSDP) [NEW] Current connection information and loaded ribbon name are displayed in the status bar [IMPROVED] Connect dialog minor improvements and error message descriptions [IMPROVED] Connecting to a CRM server will close currently loaded ribbon upon confirmation (if another ribbon was loaded previously) [FIX] Fixed bug in Open Ribbon dialog which would not allow to refresh entity list more than onceReadable Passphrase Generator: KeePass Plugin 0.8.0: Changes: Interrogative phrases (questions) like why did the statesman burgle amidst lucid sunlamps Support transitive / intransitive verbs (whether a verb needs a subject or not). Change adverbs to be either before or after the verb, at random. Add an "equal" version of each strength, where each possibility is equally likely (for password purists). 3401 words in the default dictionary (~400 more than previous release) Fixed bugs when choosing verb tenseseWay payment gateway provider for NB_Store: NB_Store_Gateway_eWay: Install package for eWAY gateway for NB_Store.fastJSON: v2.0.9: - added support for root level DataSet and DataTable deserialize (you have to do ToObject<DataSet>(...) ) - added dataset testsMicrosoft Ajax Minifier: Microsoft Ajax Minifier 4.72: Fix for Issue #18819 - bad optimization of return/assign operator.WPF Application Framework (WAF): WPF Application Framework (WAF) 2.5.0.390: Version 2.5.0.390 (Release Candidate): This release contains the source code of the WPF Application Framework (WAF) and the sample applications. Requirements .NET Framework 4.0 (The package contains a solution file for Visual Studio 2010) The unit test projects require Visual Studio 2010 Professional Changelog Legend: [B] Breaking change; [O] Marked member as obsolete WAF: Fix recent file list remove issue. WAF: Minor code improvements. BookLibrary: Fix Blend design time support o...Fiskalizacija za developere: FiskalizacijaDev 1.1: Ovo je prva nadogradnja ovog projekta nakon inicijalnog predstavljanja - dodali smo nekoliko feature-a, bilo zato što smo sami primijetili da bi ih bilo dobro dodati, bilo na osnovu vaših sugestija - hvala svima koji su se ukljucili :) Ovo su stvari riješene u v1.1.: 1. Bilo bi dobro da se XML dokument koji se šalje u CIS može snimiti u datoteku (http://fiskalizacija.codeplex.com/workitem/612) 2. Podrška za COM DLL (VB6) (http://fiskalizacija.codeplex.com/workitem/613) 3. Podrška za DOS (unu...New ProjectsAnalytics for Windows 8: SIlverlight / WPF User control integrated in WPF / SILVERLIGHT / WINDOWS PHONE Apps in order to collect user data ( Action , Timespan etc ) . bGui - User Interfaces in Batch: A small project for allowing basic user interface creation in batch. Still under strict development, see documentation for current functionality.Blog Projects: Projects wich i use in my blog postsCloud Sync Service: This Windows Service lets you sync your files across other machines by using Cloud File Storage as gateway. Amazon S3 and Windows Azure supported.CocoaVP8: CocoaVP8 is a dual-licensed commercial/GPL native library which allows Mac and iOS applications to easily use the VP8 video codec.DarkSky Orchard Microdata: Microdata is an Orchard module that exposes a MicrodataPart that will render microdata for your content items.Gerenciador Paroquial: Um conjunto de ferramentas desenvolvido para auxiliar a administração de comunidades eclesiásticas episcopais.Quick Launch: Quick Launch - a New Lightweight and Fast Way to Manage and Launch Thousands of Tools and ApplicationsRDI Alef: RDI ALEF (ALef Entities Framework) é uma biblioteca desenvolvida em C# para persistência de objetos em um banco de dados. Encapsula um manipulador SQL e o funciSend multiple SMS via Way2SMS C#: Way2SMS, 160BY2, SMS, INDIATrending: Trending program; calculates the highest and lowest changes in frequency of specific words in two files.

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• "The protocol 'net.msmq' is not supported."

  - by Randolpho St. John

  OMG, a new lesson! Will wonders never cease? So I ran into an interesting issue setting up a WCF service to consume an MSMQ queue. I won't bother you with the details of how to actually build a WCF/MSMQ service; there are plenty of tutorials on the subject. I want to share with you an interesting error that I ran into and the surprisingly simple fix. The error occurs when attempting to generate a Service Reference or even simply browsing to the WSDL of your WCF/MSMQ service in the form of a YSOD with the following error: "The protocol 'net.msmq' is not supported." After a lot of Googling on the subject turning up plenty of questions with the same error but no answers. So I went digging into some application level config files on a server that already had a WCF/MSMQ service successfully set up by the network admin, and the answer was amazingly simple: If you are hosting an MSMQ/WCF service in IIS, you have to tell IIS to allow net.msmq protocol. It's in the advanced settings for the application or site in which you are hosting the service. .... aaaand, that's it.

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