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• Congratulations to 2012 Innovation Award winners in BPM category

  - by Manoj Das

  Last year many of our customers went live on BPM 11g. It is my extreme pleasure to congratulate two of them – Amadeus and Navistar – for being awarded Oracle Fusion Middleware Innovation Award at Oracle OpenWorld 2012. We invited our customers to submit their most innovative BPM implementations that have delivered substantiated value to them. This year we saw more than 20 submissions from our customers seeing significant business value from their live BPM 11g deployments. The submissions came from across the world, spanning various industry verticals including manufacturing, healthcare, logistics, Hi-Tech, Public Sector, Education and covering many process usage patterns. Award submissions were evaluated based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. Amadeus Team Receiving Innovation Award from Hasan Rizvi Congratulations to Amadeus and Navistar and their teams on being recognized from among some very strong submissions and more importantly for the business value delivered. It is an honor to be part of your success and to play a small role in the innovation you drive. Navistar is a leading truck manufacturing company which produces International® brand commercial and military trucks, MaxxForce® brand diesel engines, IC Bus™ brand school and commercial buses, and Navistar RV brands of recreational vehicles. The company also provides truck and diesel engine service parts. Amadeus is a leading transaction processor for the global travel and tourism industry, providing transaction processing power and technology solutions to both travellers and travel providers. Both Navistar and Amadeus have leveraged Oracle BPM Suite to improve visibility into their business and made their business more agile and efficient. We congratulate them again and wish them continued success in their business and future BPM initiatives.

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• Newbie tips, please [closed]

  - by eXeP

  So, I just got a new computer and I want to put Ubuntu on my old laptop. I just need few tips before installing it. 1.Programs, where to download, how to download, what is the "ending" (windows has .exe) 2. How much is command line involved? And where to get the most usual commands? 3.Few programs you recommend (graphics editing, IDE, video player, web browser) 4. Do I have to download drivers when installing new OS? I plan on getting fully rid of Windows. I have no idea of the name of my graphics card, so how do I can get to know what it is if I have to download drivers? (I don't know the name because it's not on the original box, or anywhere on the internet, believe me) 5. When installing new OS does it destroy everything else on the hard drive? 6. Anti-virus, do I need one? I'm not super paranoid, and I don't visit "shady" sites. Please note that I have never used linux, or any other OS than Windows and sorry for my bad english. If this is the wrong place to post this, then please remove this. Thank you.

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• MSDN Live 2010 &ndash; Delivered : 24 sessions (4 x 6) on Visual Studio and Team Foundation Server

  - by terje

  We (Mikael Nitell and me) got a whole track on the Norwegian MSDN Live tour this year.  We did these as a pair, and covered 4 cities over 4 days, 6 sessions per day, taking 8 hours to come through it.  The Islandic volcano made the travels a bit rough, but we managed 6 flights out of 8. The first one had to go by van instead, 7-8 hour drive each way together with other MSDN Live presenters – a memorable tour! Oslo was the absolute top point.  We had to change hall to a bigger one. People were crowding, and even the big hall was packed!  The presentations were mostly based on demos, but we had a few slides as well.  They have been uploaded to my SkyDrive.  Info to aliens – some of the text may be Norwegian. The sessions were as follows: Overview of news in Visual Studio and Team Foundation server 2010 Ensuring Quality with VS/TFS 2010 Releasing products with VS/TFS 2010 No More No Repro with VS/TFS 2010 Performance Testing and Parallel Programming with VS/TFS 2010 Migrating to VS/TFS 2010 Tips, tricks, news and some best practices with VS/TFS 2010   In the coming days, I will post up examples from the demos too, with explanations of how they are intended to work. These entries will also contain stuff we had to remove from the actual presentations due to the time constraints. We managed to create recordings of two of the sessions, which will be uploaded to Channel 9 by Microsoft, afaik.   I will update this blog with information about exact locations when that is done. Also note we’re (read:Osiris Data AS) running both Upgrade and Deep Dive courses  on VS/TFS 2010 now in May.  Please look here for more info. If you want to be informed, follow me on Twitter.  All blog entries will be announced on twitter.

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• A quick hello to the Western Kentucky .NET User Group

  - by Muljadi Budiman

  A few days back, I got a chance to speak at the Western Kentucky .NET User Group meeting in Murray, Kentucky.  The opportunity came up because the original speaker, Jeff Blankenburg, had another obligation and was thus unable to come to this meeting.  I volunteered to deliver his presentation, which is an overview of MIX10 conference. It was a great experience for me; got to drive around and do a little bit of sight-seeing – can’t say I’ve ever been to Kentucky before, so first trip ever there.  I got to meet the user group’s current lead, Tom Turner and got to chat and discuss about all kinds of stuff with the other members.  Cheers to Matt Gawarecki and Brandon Sharp! The presentation itself mostly covers new features in Visual Studio 2010, which was recently released on April 12 – got to demonstrate Historical Debugging in IntelliTrace, Parallel Stacks, View Call Hierarchy and show some Extensions.  We also covered some of the new functionalities in Silverlight 4 (using webcams, drag & drop support among others) and I got to show off Scott Guthrie’s Windows Phone 7 Twitter app.  Altogether, it was quite a bit to cover in 70 minutes or so, but I think everyone enjoyed it. Jeff provided me with the presentation slides (which I modify a bit) and demo applications; so I’m putting it up here for those that may be interested in downloading them.  Please keep in mind that all the demos were made with VS2010 RC, so there may be slight tweaks to get it to work on the RTM version.

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• Installing 13.04 on an EFI partition - Share with Windows 8?

  - by mengelkoch

  Information I've found here suggests that for my system, I need to install 13.04 into an EFI-type partition, since it needs to boot as UEFI. I also understand it is advisable to have only ONE EFI partition on the disk; I've read here that it is OK for Ubuntu and Windows to share the same partition (please confirm). When I try to install into the existing EFI drive, I get the message "No root file system is defined. Please correct from partitioning menu." Do I change the EFI boot partition to another type? Doesn't that defeat the purpose? If I change it to Ext4 Journaling File System, I am given the opportunity to define the '/' Mount point. I haven't proceeded beyond this point for fear I am going to destroy Windows 8 by altering this partition. BTW, I created three partitions in Windows before installing, per the helpful response to my previous question. But if I try to install into the partition I created for Ubuntu, I get the "No root file system..." error again.

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• Hard time installing Ubuntu

  - by Nick

  I have a MSI GT780DXR that currently is booting windows 7. I've been trying to dual boot windows 7 and ubuntu for some time now. Here's specs that I think would make a difference Windows 7 500GB*2 RAID 0 hard drives. (Hardware RAID I'm not sure if it's a dedicated RAID card though) 7200RPM Nvidia GT570M Background: I tried to install 12.04 (64 bit) a few times but the Desktop live cd and pendrive boots with a black screen. I've tried wubi but it boots to a black screen as well. I then tried the alternative 12.04 (64 bit) and went through the installation all the way til partitioning. I let Ubuntu notice the raid setup and I setup my swap, /, and home drives, I used my free space to create the three partitions. I tried to resize the windows drive and it told me I couldn't and to be happy with my current setup. When I finally got past I got an error on installing GRUB 2 and decided to skip it and continued on to finish installation. When I tried to boot up I got an invalid partition table error. Windows recovery disc, and a GPARTED live cd couldn't find any hard drives. I ended up following advice and typed this into the recovery command prompt. bootrec /fixmbr bootrec /fixboot bootrec /rebuildBcd It worked and here I am now. The question is, how would I be able to dual boot windows 7 and Ubuntu 12.04 with this information? Thanks,

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• Oracle SOA Suite on Virtual Box

  - by sravan.sarraju(at)oracle.com

  Recently I have started my journey Oracle SOA Suite and the first big hurdle everyone warned me off is setting up Oracle SOA Suite environment in our personal machine for learning. My laziness pushed me to search for much easier way than regular all download, configuration stuff and bang..! I found in the solution oracle site itself. Oracle SOA Suite on Virtual Box. For those who are not aware of Virtual Box, it’s a virtualization software which enables u to install multiple operating systems on a virtual hard drive which in turn managed by Virtual Box. In short pack ur Operating System, Software, Files everything into a VM and carry it wherever u go. Coming to Oracle SOA Suite, Oracle is offering a prebuilt VM for download which u can mount on ur Virtual box and that all you need. Here is the link for Virtual Box image of Oracle SOA Suite. Virtual Box can be downloaded here It’s a huge download. I’m yet to try it myself. Will get back to my writer again once I’m done.

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• Dual boot on Hp Envy Ultrabook

  - by phodu_insaan

  I just bought a HP Envy ultrabook 1002TX. It comes with a Win7 Home basic and a 32GB SSD + 500GB HDD. I started to install ubuntu and in doing so went and deleted all the partitions on my HDD and recreated them the way I wanted. Then when I tried to install ubuntu it didn't recognize my HDD. To solve this i typed dmraid -E -r /dev/sdX where the 'X' was my SSD drive. After this ubuntu can install but windows for some reason does not install. Also the Intel Caching feature is lost and SSD is just sitting and doing nothing. I want to know how to solve this problem. Ideeally I would like to use the SSD for caching, either in windows or ubuntu. How do I get the SSD back to working as an Intel rapid cache? How do I get windows to install properly? It tell me that windows is unable to configure itself to my hardware, and my PC came with windows pre-installed so this is not possible. Sorry for the long question and thanks for your answers! PS: At one time when I booted I pressed Ctrl+i and went to the intel rapid cache menu. I think i screwed up something in here, because only after this the rapid cache stopped working, and each time I booted the PC thought the BIOS was my primary disk.

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• Monitoring Visual Studio 2010 Performance Problems

  - by TATWORTH

  At http://visualstudiogallery.msdn.microsoft.com/fa85b17d-3df2-49b1-bee6-71527ffef441, Microsoft have provided a tool for Visual Studio to provide reports on Visual Studio 2010 performance problems. The use of it has been discussed at http://blogs.msdn.com/b/visualstudio/archive/2011/05/02/perfwatson.aspx as follows: "Would you like Visual Studio 2010 to be even faster? Would you like any performance issue you see to be  reported automatically without any hassle? Well now you can, with the new Visual Studio PerfWatson extension! Install this extension and help us deliver a faster Visual Studio experience. We’re constantly working to improve the performance of Visual Studio and take feedback about it very seriously. Our investigations into these issues have found that there are a variety of scenarios where a long running task can cause the UI thread to hang or become unresponsive. Visual Studio PerfWatson is a low overhead telemetry system that helps us capture these instances of UI unresponsiveness and report them back to Microsoft automatically and anonymously. We then use this data to drive performance improvements that make Visual Studio faster." Now instead of complaining you too can help Microsoft locate and fix performance problems with Visual Studio 2010. The requirements are: "Following are the pre-requisites for installing Visual Studio PerfWatson: Windows Vista/2008/2008 R2/7 (Note: PerfWatson is not supported for Windows XP) Visual Studio 2010 SP1 (Professional, Premium, or Ultimate)"

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• How to uninstall Ubuntu 12.04 LTS dual booting with Windows 7?

  - by user103799

  I need to uninstall Ubuntu 12.04 LTS from my laptop. It's currently dual booting with windows 7. I've searched and found some ways to do this, but all use some kind of a CD to complete the deletion. I have neither the Ubuntu Live CD nor Windows Install CD/Recovery CD. This laptop did not come with one, and I unfortunately have no available storage device to make a recovery CD. Is there a way to completely uninstall Ubuntu 12.04 LTS dual booting without using any hardware? If there's no way, then how to uninstall using the least hardware possible? Or easy to find hardware? I've nothing against Ubuntu. I installed this as a backup/alternative to error-prone Windows 7. However, after a hardware upgrade, including extra RAMs and a new, better CPU, Windows 7 runs smoothly again. Now I'm running low on hard drive space and need the 40 gig or so of space I partitioned for Ubuntu back. Any help is appreciated, and thanks in advance!

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• New Dell Vostro 3550 will not boot into Live CD

  - by rich97

  I've been trying to install Ubuntu and/or it's derivatives on my new Dell Vostro 3550 but I'm finding it impossible to boot into the live CD environment. Here are the things I've already tried: Booting from multiple versions of multiple distributions (Ubuntu 10.10, Ubuntu 11.04, Mint 11, Mint 10) Booting from a Live USB created with unetbootin, the Linux Mint startup disk creator, the universal USB creator and dd of=linuxmint.***.iso if if=/dev/sdx. Burning a CD and booting from the internal CD drive. In the case of the USB keys with the latest versions of Ubuntu it gets to the page where I can select a boot option, but after selecting an option the screen goes black, even the back light turns off. With the older distributions the screen stays on but it starts loading and then just hangs. The CDs don't even try to boot. It starts spinning but then falls back to the default Windows install. The only way I've got it to work so far is with Wubi, but that's hardly ideal. I'd like to have two separate physical partitions with a /home and /. Any help is appreciated. Thank you.

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• Weird system freeze. Nothing works keyboard/mouse/reset button - Ubuntu 12.04 64bits [closed]

  - by Simon

  I have fresh PC: i5 3570K with Intel 4000 onboard ASrock Z77 Extreme4-m 8GG RAM - Adata 1333Mhz... 1TB Seagate drive 7200rpm I've also fresh systems - Ubuntu/Win7 and today there was something strange. Ubuntu twice just freezed. Everything stopped, even keyboard and mouse wasn't responding. Even RESET button didn't work. Right now memtest is running, but I'd like to know, where else can i look for cause. Can it be software fault if even reset isn't working? Only long reset pressing rebooted PC... I'm a bit confused. Or should I test components - CPU, motherboard, disk. Which logs in Ubuntu should I check to diagnose cause? EHm I had few adventures with this PC already. Shipped motherboard was broken (ASrock Z68 Extreme3) and had old bios, so I had to contact with reseller, replace it and at the end decided on Z77, but everything took 3 weeks, so I have bad feelings... Edit: Both freezes were during editing something in gedit (it can be coincidence) and after few updates today - when memtest is end I'll check what was updated

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• CodeStock 2012 Review: Eric Landes( @ericlandes ) - Automated Tests in to automated Builds! How to put the right type of automated tests in to the right automated builds.

  Automated Tests in to automated Builds! How to put the right type of automated tests in to the right automated builds.Speaker: Eric LandesTwitter: @ericlandesBlog: http://ericlandes.com/ This was one of the first sessions I attended during CodeStock 2012. Eric’s talk focused mostly on unit testing, and that the lack of proper unit testing can be compared to stealing from an employer. His point was that if you’re not doing proper unit testing then all of the time wasted on fixing issues that could have been detected with unit tests is like stealing money from employer. He makes the assumption that that time spent on fixing these issues could have been better spent developing new features that drive the business. To a point I can agree with Eric’s argument regarding unit testing and stealing from a company’s perspective. I can see how he relates resources being shifted from new development to bug fixes as stealing based on the fact that the resources used to fix bugs are directly taken from other projects. He also states that Boring/Redundant and Build/Test tasks should be automated because it reduces the changes of errors and frees up developer to do what they do best, DEVELOP! When he refers to testing, he breaks testing down in to four distinct types. Unit Test Acceptance Test (This also includes Integration Tests) Performance Test UI Test With this he also recommends that developers should not go buck wild striving for 100% code coverage because some test my not provide a great return on investment. In his experience he recommends that 70% test coverage was a very acceptable rate.

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• Horse Drawn Fiber Optics Bring Broadband to Remote Areas

  - by Jason Fitzpatrick

  When you think of fiber optics and high speed internet the last thing you likely think of is… horses. Yet horses have been put to use rolling out fiber optics to remote rural locations. In Vermont a Belgium draft horse named Fred, seen in the photo above being tended by his handler Claude, is a distinctly 19th century solution to a 21st century problem; how to run fiber optic cable through remote areas where trucks cannot easily pass. The man and animal are indispensable to cable and phone-service provider FairPoint Communications because they easily can access hard-to-reach job sites along country roads, which bulky utility trucks often cannot. “It just saves so much work – it would take probably 15 guys to do what Fred and Claude can do,” said Paul Clancy, foreman of a line crew from FairPoint. “They can pull 5,000 feet of cable with no sweat.” You can read more about the use of draft horses to draw lines and the roll out of broadband to rural Vermont at the link below. Vermont Uses Draft Horse to Lay Cables for Internet Access [Reuters] How To Encrypt Your Cloud-Based Drive with BoxcryptorHTG Explains: Photography with Film-Based CamerasHow to Clean Your Dirty Smartphone (Without Breaking Something)

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• accessing files on a shared folder via IIS

  - by Darkcat Studios

  Im not sure if this suits stackexchange, serverfault or here... so i'll go with here for a start. I'm having issues setting up a network share to be accessed by IIS, all I need to do is read/write files on the Other server. We have 2 servers set up (Both 2008 R2 & IIS 7.5), one is the WEB server, which is externally accessible and NOT part of the domain. We also have an Intranet server which has no internet connectivity and is part of the domain. These 2 servers can talk to each other happily, I have the SQL server on the WEB server shared across to the intranet server so that the web content is editable from the intranet. I can share a folder on the web server (say, wwwroot/Images/) and connect to it from the intranet server, even have it as a mapped drive (but i know thats not going to work for IIS to access it), So there seems not to be a connectivity issue. I can also set up a Virtual folder in IIS on the Intranet server - this is where it gets annoying - I cant connect using pass-through authentication because there is no suitable user on the web server (which is not on the domain). If i set up a user on the web server, eg Intranet_USR, and give it appropriate rights to the folder, files and share, i can connect, but only view folder contents in IIS, not read, although that user has read privileges!! Any help much appreciated!

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• Create option to load Ubuntu or Windows 7 at start-up

  - by AXK

  We have a new Dell Optiplex 790 desktop with Windows 7 and just installed Ubuntu 12.04 on it using a USB stick that was configured as a boot drive. We created a new partition for Ubuntu during installation using the partition editor that comes up during installation. Everything seems to have gone fine with the installation except that, unexpectedly, there is no option to boot up Ubuntu when the computer is started. We just start the computer and Windows starts up with no option to ever start Ubuntu. The only way we have gotten Ubuntu to start is by putting the USB stick used for installation back into the computer and having the computer boot from it. Then GRUB shows up and the Ubuntu OS that we installed starts up (rather than the live-CD version on the USB stick). Previous times we have installed Ubuntu, GRUB shows up when we start the computer and we can choose among the various OSes installed. Can anyone suggest what to do? We want to have the option to launch either Windows 7 or Ubuntu 12.04 when we start the computer, with the default being Windows 7. Right now there is no option and Windows 7 just starts the way it did before we installed Ubuntu. Note that if we hit F1 soon after starting the computer, we get some sort of Windows bootloader (not sure of exact name) but there is no option for Ubuntu; just Windows 7. Also note that if we hit the shift key soon after starting the computer, as some help pages have suggested, nothing happens (Windows 7 is loaded as usual). Thanks in advance!

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• Data recovery on Ubuntu 11.10?! (after crashing with Seagate 320GB)

  - by Sam

  Just installed 11.10 last week and decided to transfer iTunes music (from Windows dual boot) to my Seagate 320GB. I left it in, restarted, clicked Ubuntu at the boot screen, and then it froze after a few lines of code! I think I got to 3.7086 or something before I pressed CTRL+ALT+DEL and the system restarted after another few lines of code. I am completely new to Ubuntu so after Googling, I made a live CD with 10.04, the most stable release I've heard, and I'm typing this from there now. However, when I go to mount my partition, only the Windows Vista partition (308GB) is there! It has all my Windows files but my Ubuntu 11.10 ones are nowhere to be found. I need to restore these pictures I transferred from my camera using Shotwell the other day... any help is appreciated! p.s. 11.10 has never crashed on me in my trial week, so I'm guessing it's the Seagate hard drive's fault. However, now I'm running it on 10.04 and it works fine.

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• Why does 12.04 try but fail to hibernate, even after I enabled hibernation?

  - by Roger Davis

  Regarding the below (-----) info from another post, my system will try (as is said below) to hibernate, but it won't get all the way there. Hard drive activity stops, but it does not shut down. If I turn the power off, then back on, it will start, but I have to "restore previous session" in the browser and other open apps don't restart, with the accompanying hassle. So because it tries, will the suggested fix then cause it to work correctly, or is the literal "try" not really what he means?!? PLEASE NOTE - this is a desktop system, not a laptop. Before enabling hibernation, please try to test whether it works correctly by running pm-hibernate in a terminal. The system will try to hibernate. If you are able to start the system again then you are more or less safe to add an override. To do so, start editing sudo nano /etc/polkit-1/localauthority/50-local.d/com.ubuntu.enable-hibernate.pkla Fill it with this [Re-enable hibernate by default] Identity=unix-user:* Action=org.freedesktop.upower.hibernate ResultActive=yes Save by pressing Ctrl-O and exit nano by pressing Ctrl-X Restart and hibernation is back!

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• Partition Alignment Confusion

  - by user170757

  I have a new Samsung 840 250GB SSD on the way, and I want to make sure that everything is running optimally after install. I've spent many frustrating hours on the internet trying to understand how I should align the partitions of the SSD when it arrives (and even how to partition everything; my other drive is a 1TB HDD with files already on it). I'd like to know a foolproof way of setting everything up. Now, the only place I could find the erase block size of the 840 is here: http://thessdreview.com/Forums/ssd-beginners-guide-discussion/3630.htm I simply can't understand why such information isn't made freely accessible by manufacturers! But, anyway, this would suggest the EBS is 1536kb, which seems odd to me. It is to my understanding that you should now align by MiB (usually set at 1MiB). I assume that the figure above should actually be 1536k B=1.5MiB? This seems to suggest the partition alignment will be somewhat non-standard. So my question is: How do I align my partitions given this information? Please bear in mind that I have never used linux before; I'm doing my best to get everything set up so that I can begin to learn but am finding this process incredibly opaque and time consuming. If possible, a step by step guide through GParted would be great; at the moment I'm considering an NTFS partition ~20GB for Windows (playing games), an EXT4 ~20GB for ubuntu (for doing everything else) and a shared documents+games partition for everything else in NTFS file format. I'm not going to have any swap partition and use swap files instead.

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• How do I remove a malformed line from my sources.list?

  - by eminencejae

  I have unistalled and reinstalled the Ubuntu Software Center as per info I found in a similar thread and I got the same response about line 91 or something like that. I just tried to upload a screen shot but since I'm new it won't allow me to. I also can not figure out how to cut and paste anything so I have to hand type what the error screen says, both when I attempt to open the software center and nothing happens, when I try to enter commands into the terminal to uninstall, reinstall, whatever I get the same following: COULD NOT INTITIALIZE THE PACKAGE INFORMATION An unresolvable problem occured while initializing the package information Please report t:his bug against the 'update-manager' package and include the following error message: 'E: Malformed line 91 in source list/etc/apt/sources.list (dist parse) E: The list of sources could not be read., E: The package list of status file could not be parsed or opened. How do I report bugs? What can be done about this. I have searched and everything everyone says to do leads me back to the same line error message. So, I don't know how to get to line 91 in the source list; to tell you what it says. Sorry, I'm really new to this. That is what I need is to find out how to get there and fix what it says. I would really like to NOT have to re partition my hard drive and start from scratch, so I'm really looking forward to getting this problem solved. I need to be able to install new software.

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• How do I fix a terrible system error on ubuntu 12.04

  - by Anonymous

  I don't know what happened, but one day my computer had some sort of a system error and could no longer update itself. The software center will not open, it will begin to initialize and then a message pops up saying theres a system error and needs to shut down the software center. Then another box pops up after I go to report it saying it was unable to identify source or package name. I also can't extract a zipped folder to anything, or reinstall Ubuntu from a USB boot drive anymore, it keeps telling me my my computer isn't compatible when I know for a fact it is, because thats how I got Ubuntu on here in the first place. the only thing I know about this error is that a message popped up after I went to check for updates saying to report the problem and include this message in the report: 'E:malformed line 56 in source list /etc/apt/sources.list (dist parse)' it also called it a bug. I just want to know how to either get rid of the bug completely or find some way to be able to reinstall Ubuntu again. I know it's not a lot of information, but It's all I can give. Sorry.

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• Add an entry for Ubuntu on Windows 8 boot loader

  - by John

  I have installed Ubuntu 12.10 by creating free space in Windows 8 and then using that space to create 3 partitions, one for SWAP, one for GRUB (mounting point is /boot) and one for the actual OS. I did this so the Windows 8 boot loader wouldn't be overwritten in case I ever wanted to remove Ubuntu. I can still boot into Ubuntu if I select the boot loader from the BIOS. I want to add Ubuntu to the Windows 8 boot loader and I've been told to use EasyBCD. The issue with that is it doesn't actually direct Windows to the GRUB file, but rather to something like autogrub0.mri. I have found another programme called Visual BCD which will allow me to actually set the bootloader paths and drives. From here, I don't quite know what to do. I believe I have it set to the correct drive but I don't know if I'm directing to the right file. I think it's /boot/grub/x86_64-efi/grub.efi. I don't know if that's the right file, if I need to remove /boot or if the / need to be \ as that's what Windows uses. Sorry for such a lengthy post, please help!

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• 12.10 install overwrote my windows partition

  - by Niall C

  Recently decided to switch back to Ubuntu. I have a 3TB drive which was running win7. I had 3 partitions. c: for windows d: data e: data Have installed ubuntu before so 'thought' I knew what I was doing. I using netbootin I installed from a usb stick. I didn't choose the default options but I didn't choose the 'manual install' either. I can't remember what option I took but I figured at some stage it would tell me how it was going to partition the disk and at that stage I would see if it had recognised the NTFS partitions and I would be able to abort if it didn't. Unfortunately, it didn't and just went ahead and installed Ubuntu and made up it's own mind on how it was going to partition the disk. Usual story, the two NTFS data partitions weren't backed up. Is there anything I can do to retrieve the ntfs data? I'm currently trying out testdisk and I know I can use photodisk to retrieve certain file types but all the filenames will be lost and it's going to take a hell of a lot of time to rename them all. Any help or assistance would be more than gratefully accepted. Thanks in advance, Niall

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• Mapping Your Customer Experience Journey

  - by Michael Hylton

  For those who attended today’s Oracle Customer Experience Summit keynote you heard from Brian Curran talk about the strategies and best practices to implement customer experience (CX) in your organization.  He spoke about how this evolving journey begins by understanding six steps to transform your business and put your customers front and center.  Here are those key six steps: What are the strategic business objectives in your company? What are your operational objectives and KPIs necessary to measure a CX project? Build an income statement and create “what if” scenarios and see how changes impact your business’ bottom line.  Explore what keeps you from getting to your own goals for your business. Define the business objectives and opportunities you want to meet? Understand the trends and accelerators in the market?  What factors are going on in the market affect that impact your business?  Social?  Mobile?  Cloud?  Just to name a few.  Many of these trends may signal a change in the way people think about your business. What approach will you take to solve these issues?  Understand who your customer is.  How do you need to adapt your business to build relevant, personalized customer experiences. What technologies can you implement to address CX?  Does technology help you solve your problem? A great way to begin your customer experience journey is a concept called journey mapping, one of the most powerful and deceptively simple tools for unlocking CX innovation at your organization. Here is where you can learn more about how you can bring this concept into your business to drive great customer experiences.

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• User Switching in XFCE 12.04 with LightDM and dumping unneeccesary Gnome libs

  - by user111120

  I'm an elder non-techie Mac-to-Linux convert trying to play the linux tech game by ear, so please be gentle! :) I am running XFCE Ubuntu 12.04 totally on a 8-gig flash drive and it's fantastic. I am starting to run into potential space issues (down to 1.0 gig free from 1.9 gigs since being installed last summer), most likely because of growing Thunderbird mail files, and this prompted my question. I just installed lightDM on my system because I want the ability to switch users in XFCE if I follow instructions on another blog. They advised using LightDM instead of GDM because LightDM doesn't download Gnome libraries. That's great since I need the space, but my question is how can I tell whether I don't already have Gnome libraries installed from other updates and such? And can I minimize having any Gnome libraries? The method for me to switch users entails creating a "fast-user-switch" file in /usr/local/bin; is there any easier way? One last thing so I din't have topen another needless thread; while experimenting I somehow lost the share folder in one of my accounts. Is there any way to get a share folder back? Thanks for any tips! Jim in NYC

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