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• Master Data Management Implementation Styles

  - by david.butler(at)oracle.com

  In any Master Data Management solution deployment, one of the key decisions to be made is the choice of the MDM architecture. Gartner and other analysts describe some different Hub deployment styles, which must be supported by a best of breed MDM solution in order to guarantee the success of the deployment project.   Registry Style: In a Registry Style MDM Hub, the various source systems publish their data and a subscribing Hub stores only the source system IDs, the Foreign Keys (record IDs on source systems) and the key data values needed for matching. The Hub runs the cleansing and matching algorithms and assigns unique global identifiers to the matched records, but does not send any data back to the source systems. The Registry Style MDM Hub uses data federation capabilities to build the "virtual" golden view of the master entity from the connected systems.   Consolidation Style: The Consolidation Style MDM Hub has a physically instantiated, "golden" record stored in the central Hub. The authoring of the data remains distributed across the spoke systems and the master data can be updated based on events, but is not guaranteed to be up to date. The master data in this case is usually not used for transactions, but rather supports reporting; however, it can also be used for reference operationally.   Coexistence Style: The Coexistence Style MDM Hub involves master data that's authored and stored in numerous spoke systems, but includes a physically instantiated golden record in the central Hub and harmonized master data across the application portfolio. The golden record is constructed in the same manner as in the consolidation style, and, in the operational world, Consolidation Style MDM Hubs often evolve into the Coexistence Style. The key difference is that in this architectural style the master data stored in the central MDM system is selectively published out to the subscribing spoke systems.   Transaction Style: In this architecture, the Hub stores, enhances and maintains all the relevant (master) data attributes. It becomes the authoritative source of truth and publishes this valuable information back to the respective source systems. The Hub publishes and writes back the various data elements to the source systems after the linking, cleansing, matching and enriching algorithms have done their work. Upstream, transactional applications can read master data from the MDM Hub, and, potentially, all spoke systems subscribe to updates published from the central system in a form of harmonization. The Hub needs to support merging of master records. Security and visibility policies at the data attribute level need to be supported by the Transaction Style hub, as well.   Adaptive Transaction Style: This is similar to the Transaction Style, but additionally provides the capability to respond to diverse information and process requests across the enterprise. This style emerged most recently to address the limitations of the above approaches. With the Adaptive Transaction Style, the Hub is built as a platform for consolidating data from disparate third party and internal sources and for serving unified master entity views to operational applications, analytical systems or both. This approach delivers a real-time Hub that has a reliable, persistent foundation of master reference and relationship data, along with all the history and lineage of data changes needed for audit and compliance tracking. On top of this persistent master data foundation, the Hub can dynamically aggregate transaction data on demand from different source systems to deliver the unified golden view to downstream systems. Data can also be accessed through batch interfaces, published to a message bus or served through a real-time services layer. New data sources can be readily added in this approach by extending the data model and by configuring the new source mappings and the survivorship rules, meaning that all legacy data hubs can be leveraged to contribute their records/rules into the new transaction hub. Finally, through rich user interfaces for data stewardship, it allows exception handling by business analysts to keep it current with business rules/practices while maintaining the reliability of best-of-breed master records.   Confederation Style: In this architectural style, several Hubs are maintained at departmental and/or agency and/or territorial level, and each of them are connected to the other Hubs either directly or via a central Super-Hub. Each Domain level Hub can be implemented using any of the previously described styles, but normally the Central Super-Hub is a Registry Style one. This is particularly important for Public Sector organizations, where most of the time it is practically or legally impossible to store in a single central hub all the relevant constituent information from all departments.   Oracle MDM Solutions can be deployed according to any of the above MDM architectural styles, and have been specifically designed to fully support the Transaction and Adaptive Transaction styles. Oracle MDM Solutions provide strong data federation and integration capabilities which are key to enabling the use of the Confederated Hub as a possible architectural style approach. Don't lock yourself into a solution that cannot evolve with your needs. With Oracle's support for any type of deployment architecture, its ability to leverage the outstanding capabilities of the Oracle technology stack, and its open interfaces for non-Oracle technology stacks, Oracle MDM Solutions provide a low TCO and a quick ROI by enabling a phased implementation strategy.

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• Goto for the Java Programming Language

  - by darcy

  Work on JDK 8 is well-underway, but we thought this late-breaking JEP for another language change for the platform couldn't wait another day before being published. Title: Goto for the Java Programming Language Author: Joseph D. Darcy Organization: Oracle. Created: 2012/04/01 Type: Feature State: Funded Exposure: Open Component: core/lang Scope: SE JSR: 901 MR Discussion: compiler dash dev at openjdk dot java dot net Start: 2012/Q2 Effort: XS Duration: S Template: 1.0 Reviewed-by: Duke Endorsed-by: Edsger Dijkstra Funded-by: Blue Sun Corporation Summary Provide the benefits of the time-testing goto control structure to Java programs. The Java language has a history of adding new control structures over time, the assert statement in 1.4, the enhanced for-loop in 1.5,and try-with-resources in 7. Having support for goto is long-overdue and simple to implement since the JVM already has goto instructions. Success Metrics The goto statement will allow inefficient and verbose recursive algorithms and explicit loops to be replaced with more compact code. The effort will be a success if at least twenty five percent of the JDK's explicit loops are replaced with goto's. Coordination with IDE vendors is expected to help facilitate this goal. Motivation The goto construct offers numerous benefits to the Java platform, from increased expressiveness, to more compact code, to providing new programming paradigms to appeal to a broader demographic. In JDK 8, there is a renewed focus on using the Java platform on embedded devices with more modest resources than desktop or server environments. In such contexts, static and dynamic memory footprint is a concern. One significant component of footprint is the code attribute of class files and certain classes of important algorithms can be expressed more compactly using goto than using other constructs, saving footprint. For example, to implement state machines recursively, some parties have asked for the JVM to support tail calls, that is, to perform a complex transformation with security implications to turn a method call into a goto. Such complicated machinery should not be assumed for an embedded context. A better solution is just to expose to the programmer the desired functionality, goto. The web has familiarized users with a model of traversing links among different HTML pages in a free-form fashion with some state being maintained on the side, such as login credentials, to effect behavior. This is exactly the programming model of goto and code. While in the past this has been derided as leading to "spaghetti code," spaghetti is a tasty and nutritious meal for programmers, unlike quiche. The invokedynamic instruction added by JSR 292 exposes the JVM's linkage operation to programmers. This is a low-level operation that can be leveraged by sophisticated programmers. Likewise, goto is a also a low-level operation that should not be hidden from programmers who can use more efficient idioms. Some may object that goto was consciously excluded from the original design of Java as one of the removed feature from C and C++. However, the designers of the Java programming languages have revisited these removals before. The enum construct was also left out only to be added in JDK 5 and multiple inheritance was left out, only to be added back by the virtual extension method methods of Project Lambda. As a living language, the needs of the growing Java community today should be used to judge what features are needed in the platform tomorrow; the language should not be forever bound by the decisions of the past. Description From its initial version, the JVM has had two instructions for unconditional transfer of control within a method, goto (0xa7) and goto_w (0xc8). The goto_w instruction is used for larger jumps. All versions of the Java language have supported labeled statements; however, only the break and continue statements were able to specify a particular label as a target with the onerous restriction that the label must be lexically enclosing. The grammar addition for the goto statement is: GotoStatement: goto Identifier ; The new goto statement similar to break except that the target label can be anywhere inside the method and the identifier is mandatory. The compiler simply translates the goto statement into one of the JVM goto instructions targeting the right offset in the method. Therefore, adding the goto statement to the platform is only a small effort since existing compiler and JVM functionality is reused. Other language changes to support goto include obvious updates to definite assignment analysis, reachability analysis, and exception analysis. Possible future extensions include a computed goto as found in gcc, which would replace the identifier in the goto statement with an expression having the type of a label. Testing Since goto will be implemented using largely existing facilities, only light levels of testing are needed. Impact Compatibility: Since goto is already a keyword, there are no source compatibility implications. Performance/scalability: Performance will improve with more compact code. JVMs already need to handle irreducible flow graphs since goto is a VM instruction.

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• Configuring Oracle HTTP Server 12c for WebLogic Server Domain

  - by Emin Askerov

  Oracle HTTP Server (OHS) 12c 12.1.2 which was released in July 2013 as a part of Oracle Web Tier 12c is the web server component of Oracle Fusion Middleware. In essence this is Apache HTTP Server 2.2.22 (with critical bug fixes from higher versions) which includes modules developed specifically by Oracle. It provides a listener functionality for Oracle WebLogic Server and the framework for hosting static pages, dynamic pages, and applications over the Web. OHS can be easily managed by Weblogic Management Framework, a set of tools which provides administrative capabilities (start, stop, lifecycle operations, etc.) for Oracle Fusion Middleware products. In other words all tools which are familiar to us (Node Manager, WLST, Administration Console, Fusion Middleware Control etc.) presented as a part of Weblogic Management Framework and using for managing Java and System Components both for Weblogic Server and Standalone Domain types. You can familiarize yourself with these terms using related documentation: 1. Introduction to Oracle HTTP Server: http://docs.oracle.com/middleware/1212/webtier/index.html 2. Weblogic Management Framework: http://docs.oracle.com/middleware/1212/core/ASCON/terminology.htm#ASCON11260 In the given post I would like to cover rather simple use case how to configure OHS as web proxy in Weblogic Cluster environment. For example, we have existing Weblogic Domain where some managed servers have been joined to cluster and host business applications. We need to configure web proxy component which will act as entry point, load balancer for our cluster for user requests. Of course, we could install old good Apache HTTP Server and configure mod_wl plugin. However this solution not optimal from manageability perspective: we need to install Apache, install additional plugin then configure it by editing configuration file which is not really convenient for FMW Administrators and often increase time of performing of simple administrative task. Alternatively, we could use OHS as System Component within Weblogic Domain and use full power of Weblogic Management Framework in order to configure, manage and monitor it! I like this idea! What about you? I hope after reading this post you will agree with me. First of all it is necessary to download OHS binaries. You can use this link for downloading: http://www.oracle.com/technetwork/java/webtier/downloads/index2-303202.html As we will use Fusion Middleware Control for managing OHS instances it is necessary to extend your domain with Enterprise Manager and Oracle ADF and JRF templates. This is not topic for focusing in this post, but you could get more information from documentation or one of my previous posts: http://docs.oracle.com/middleware/1212/wls/WLDTR/fmw_templates.htm#sthref64 https://blogs.oracle.com/imc/entry/the_specifics_of_adf_12c Note: you should have properly configured Node Manager utility for managing OHS instances Let’s consider configuration process step by step: 1. Shut down all Weblogic instances of existing domain including Admin Server; 2. Install Oracle HTTP Server. You should use your Fusion Middleware Home Path (e.g. /u01/Oracle/FMW12) for Installation Location and select Colocated HTTP Server option as Installation Type. I will not focus on this topic in this post. All information related to OHS installation you could find here: http://docs.oracle.com/middleware/1212/webtier/WTINS/install_gui.htm#i1082009 3. Next we need to extend our existing domain with OHS component. In order to do this you should do the following: a. Run Fusion Middleware Configuration Wizard (ORACLE_HOME/oracle_common/common/bin/config.sh); b. On the step 1 select Update an existing domain option and point your Fusion Middleware Home Path; c. On the step 2 check Oracle HTTP Server, Oracle Enterprise Manager Plugin for WEBTIER templates; d. Go through other steps without any changes and finish configuration process. 4. Start Admin Server and all managed servers related to your cluster 5. Log in to Enterprise Manager FMW Control using http://<hostname>:<port>/em URL 6. Now we will create OHS instance within our Weblogic Domain Infrastructure. Navigate to Weblogic Domain -> Administration -> Create/Delete OHS menu item; 7. Enter to edit mode, clicking Changes -> Lock&Edit menu item; 8. Create new OHS instance clicking Create button; 9. Define Instance Name (e.g. DevOSH) and Machine parameters; 10. Now we need to define listen port. By default OHS will use 7777 port number for income HTTP requests. We could change it to any free port number we would like to use. In order to do it, right click on our created OHS instance (left hand panel) and navigate to Administration -> Port Configuration; 11. Click on record with port number 7777 and then click Edit button; 12. Change port number value (in our case this will be 8080) and then click OK button; 13. Now we need to edit mod_wl_ohs configuration in order to enable OHS to act as proxy for WebLogic Server Instances/Cluster; 14. In order to do it right click on our created OHS instance (left panel) and navigate to Administration -> mod_wl_ohs Configuration; a. In Weblogic Cluster you should enter cluster address (define <host:port> for all managed servers which participated in cluster), e.g: 192.168.56.2:7004,192.168.56.2:7005 b. Define Weblogic Port parameter at which the Oracle WebLogic Server host is listening for connection requests from the module (or from other servers); c. Check Dynamic Server List option. This will dynamically update cluster list for every request; d. In the Location table define list of endpoint locations which you would like to process. In order to do this click Add Row button and define Location, Weblogic Cluster, Path Trim and Path Prefix parameters (if required); e. Click Apply button in order to save changes. 15. Activate changes clicking Changes ? Activate Changes menu item; 16. Finally we will start configured OHS instance. Right click on OHS instance tree item under Web Tier folder, select Control -> Start Up menu item; 17. Ensure that OHS instance up and running and then test your environment. Run deployed application to your Weblogic Cluster accessing via OHS web proxy; Normal 0 false false false RU X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;}

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• Set Context User Principal for Customized Authentication in SignalR

  - by Shaun

  Originally posted on: http://geekswithblogs.net/shaunxu/archive/2014/05/27/set-context-user-principal-for-customized-authentication-in-signalr.aspxCurrently I'm working on a single page application project which is built on AngularJS and ASP.NET WebAPI. When I need to implement some features that needs real-time communication and push notifications from server side I decided to use SignalR. SignalR is a project currently developed by Microsoft to build web-based, read-time communication application. You can find it here. With a lot of introductions and guides it's not a difficult task to use SignalR with ASP.NET WebAPI and AngularJS. I followed this and this even though it's based on SignalR 1. But when I tried to implement the authentication for my SignalR I was struggled 2 days and finally I got a solution by myself. This might not be the best one but it actually solved all my problem.   In many articles it's said that you don't need to worry about the authentication of SignalR since it uses the web application authentication. For example if your web application utilizes form authentication, SignalR will use the user principal your web application authentication module resolved, check if the principal exist and authenticated. But in my solution my ASP.NET WebAPI, which is hosting SignalR as well, utilizes OAuth Bearer authentication. So when the SignalR connection was established the context user principal was empty. So I need to authentication and pass the principal by myself.   Firstly I need to create a class which delivered from "AuthorizeAttribute", that will takes the responsible for authenticate when SignalR connection established and any method was invoked. 1: public class QueryStringBearerAuthorizeAttribute : AuthorizeAttribute 2: { 3: public override bool AuthorizeHubConnection(HubDescriptor hubDescriptor, IRequest request) 4: { 5: } 6:  7: public override bool AuthorizeHubMethodInvocation(IHubIncomingInvokerContext hubIncomingInvokerContext, bool appliesToMethod) 8: { 9: } 10: } The method "AuthorizeHubConnection" will be invoked when any SignalR connection was established. And here I'm going to retrieve the Bearer token from query string, try to decrypt and recover the login user's claims. 1: public override bool AuthorizeHubConnection(HubDescriptor hubDescriptor, IRequest request) 2: { 3: var dataProtectionProvider = new DpapiDataProtectionProvider(); 4: var secureDataFormat = new TicketDataFormat(dataProtectionProvider.Create()); 5: // authenticate by using bearer token in query string 6: var token = request.QueryString.Get(WebApiConfig.AuthenticationType); 7: var ticket = secureDataFormat.Unprotect(token); 8: if (ticket != null && ticket.Identity != null && ticket.Identity.IsAuthenticated) 9: { 10: // set the authenticated user principal into environment so that it can be used in the future 11: request.Environment["server.User"] = new ClaimsPrincipal(ticket.Identity); 12: return true; 13: } 14: else 15: { 16: return false; 17: } 18: } In the code above I created "TicketDataFormat" instance, which must be same as the one I used to generate the Bearer token when user logged in. Then I retrieve the token from request query string and unprotect it. If I got a valid ticket with identity and it's authenticated this means it's a valid token. Then I pass the user principal into request's environment property which can be used in nearly future. Since my website was built in AngularJS so the SignalR client was in pure JavaScript, and it's not support to set customized HTTP headers in SignalR JavaScript client, I have to pass the Bearer token through request query string. This is not a restriction of SignalR, but a restriction of WebSocket. For security reason WebSocket doesn't allow client to set customized HTTP headers from browser. Next, I need to implement the authentication logic in method "AuthorizeHubMethodInvocation" which will be invoked when any SignalR method was invoked. 1: public override bool AuthorizeHubMethodInvocation(IHubIncomingInvokerContext hubIncomingInvokerContext, bool appliesToMethod) 2: { 3: var connectionId = hubIncomingInvokerContext.Hub.Context.ConnectionId; 4: // check the authenticated user principal from environment 5: var environment = hubIncomingInvokerContext.Hub.Context.Request.Environment; 6: var principal = environment["server.User"] as ClaimsPrincipal; 7: if (principal != null && principal.Identity != null && principal.Identity.IsAuthenticated) 8: { 9: // create a new HubCallerContext instance with the principal generated from token 10: // and replace the current context so that in hubs we can retrieve current user identity 11: hubIncomingInvokerContext.Hub.Context = new HubCallerContext(new ServerRequest(environment), connectionId); 12: return true; 13: } 14: else 15: { 16: return false; 17: } 18: } Since I had passed the user principal into request environment in previous method, I can simply check if it exists and valid. If so, what I need is to pass the principal into context so that SignalR hub can use. Since the "User" property is all read-only in "hubIncomingInvokerContext", I have to create a new "ServerRequest" instance with principal assigned, and set to "hubIncomingInvokerContext.Hub.Context". After that, we can retrieve the principal in my Hubs through "Context.User" as below. 1: public class DefaultHub : Hub 2: { 3: public object Initialize(string host, string service, JObject payload) 4: { 5: var connectionId = Context.ConnectionId; 6: ... ... 7: var domain = string.Empty; 8: var identity = Context.User.Identity as ClaimsIdentity; 9: if (identity != null) 10: { 11: var claim = identity.FindFirst("Domain"); 12: if (claim != null) 13: { 14: domain = claim.Value; 15: } 16: } 17: ... ... 18: } 19: } Finally I just need to add my "QueryStringBearerAuthorizeAttribute" into the SignalR pipeline. 1: app.Map("/signalr", map => 2: { 3: // Setup the CORS middleware to run before SignalR. 4: // By default this will allow all origins. You can 5: // configure the set of origins and/or http verbs by 6: // providing a cors options with a different policy. 7: map.UseCors(CorsOptions.AllowAll); 8: var hubConfiguration = new HubConfiguration 9: { 10: // You can enable JSONP by uncommenting line below. 11: // JSONP requests are insecure but some older browsers (and some 12: // versions of IE) require JSONP to work cross domain 13: // EnableJSONP = true 14: EnableJavaScriptProxies = false 15: }; 16: // Require authentication for all hubs 17: var authorizer = new QueryStringBearerAuthorizeAttribute(); 18: var module = new AuthorizeModule(authorizer, authorizer); 19: GlobalHost.HubPipeline.AddModule(module); 20: // Run the SignalR pipeline. We're not using MapSignalR 21: // since this branch already runs under the "/signalr" path. 22: map.RunSignalR(hubConfiguration); 23: }); On the client side should pass the Bearer token through query string before I started the connection as below. 1: self.connection = $.hubConnection(signalrEndpoint); 2: self.proxy = self.connection.createHubProxy(hubName); 3: self.proxy.on(notifyEventName, function (event, payload) { 4: options.handler(event, payload); 5: }); 6: // add the authentication token to query string 7: // we cannot use http headers since web socket protocol doesn't support 8: self.connection.qs = { Bearer: AuthService.getToken() }; 9: // connection to hub 10: self.connection.start(); Hope this helps, Shaun All documents and related graphics, codes are provided "AS IS" without warranty of any kind. Copyright © Shaun Ziyan Xu. This work is licensed under the Creative Commons License.

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• Database-as-a-Service on Exadata Cloud

  - by Gagan Chawla

  Note – Oracle Enterprise Manager 12c DBaaS is platform agnostic and is designed to work on Exadata/non-Exadata, physical/virtual, Oracle/non Oracle platforms and it’s not a mandatory requirement to use Exadata as the base platform. Database-as-a-Service (DBaaS) is an important trend these days and the top business drivers motivating customers towards private database cloud model include constant pressure to reduce IT Costs and Complexity, and also to be able to improve Agility and Quality of Service. The first step many enterprises take in their journey towards cloud computing is to move to a consolidated and standardized environment and Exadata being already a proven best-in-class popular consolidation platform, we are seeing now more and more customers starting to evolve from Exadata based platform into an agile self service driven private database cloud using Oracle Enterprise Manager 12c. Together Exadata Database Machine and Enterprise Manager 12c provides industry’s most comprehensive and integrated solution to transform from a typical silo’ed environment into enterprise class database cloud with self service, rapid elasticity and pay-per-use capabilities.   In today’s post, I’ll list down the important steps to enable DBaaS on Exadata using Enterprise Manager 12c. These steps are chalked down based on a recent DBaaS implementation from a real customer engagement - Project Planning - First step involves defining the scope of implementation, mapping functional requirements and objectives to use cases, defining high availability, network, security requirements, and delivering the project plan. In a Cloud project you plan around technology, business and processes all together so ensure you engage your actual end users and stakeholders early on in the project right from the scoping and planning stage. Setup your EM 12c Cloud Control Site – Once the project plan approval and sign off from stakeholders is achieved, refer to EM 12c Install guide and these are some important tips to follow during the site setup phase - Review the new EM 12c Sizing paper before you get started with install Cloud, Chargeback and Trending, Exadata plug ins should be selected to deploy during install Refer to EM 12c Administrator’s guide for High Availability, Security, Network/Firewall best practices and options Your management and managed infrastructure should not be combined i.e. EM 12c repository should not be hosted on same Exadata where target Database Cloud is to be setup Setup Roles and Users – Cloud Administrator (EM_CLOUD_ADMINISTRATOR), Self Service Administrator (EM_SSA_ADMINISTRATOR), Self Service User (EM_SSA_USER) are the important roles required for cloud lifecycle management. Roles and users are managed by Super Administrator via Setup menu –> Security option. For Self Service/SSA users custom role(s) based on EM_SSA_USER should be created and EM_USER, PUBLIC roles should be revoked during SSA user account creation. Configure Software Library – Cloud Administrator logs in and in this step configures software library via Enterprise menu –> provisioning and patching option and the storage location is OMS shared filesystem. Software Library is the centralized repository that stores all software entities and is often termed as ‘local store’. Setup Self Update – Self Update is one of the most innovative and cool new features in EM 12c framework. Self update can be accessed via Setup -> Extensibility option by Super Administrator and is the unified delivery mechanism to get all new and updated entities (Agent software, plug ins, connectors, gold images, provisioning bundles etc) in EM 12c. Deploy Agents on all Compute nodes, and discover Exadata targets – Refer to Exadata discovery cookbook for detailed walkthrough to ensure successful discovery of Exadata targets. Configure Privilege Delegation Settings – This step involves deployment of privilege setting template on all the nodes by Super Administrator via Setup menu -> Security option with the option to define whether to use sudo or powerbroker for all provisioning and patching operations. Provision Grid Infrastructure with RAC Database on Compute Nodes – Software is provisioned in this step via a provisioning profile using EM 12c database provisioning. In case of Exadata, Grid Infrastructure and RAC Database software is already deployed on compute nodes via OneCommand from Oracle, so SSA Administrator just needs to discover Oracle Homes and Listener as EM targets. Databases will be created as and when users request for databases from cloud. Customize Create Database Deployment Procedure – the actual database creation steps are "templatized" in this step by Self Service Administrator and the newly saved deployment procedure will be used during service template creation in next step. This is an important step and make sure you have locked all the required variables marked as locked as ‘Y’ in this table. Setup Self Service Portal – This step involves setting up of zones, user quotas, service templates, chargeback plan. The SSA portal is setup by Self Service Administrator via Setup menu -> Cloud -> Database option and following guided workflow. Refer to DBaaS cookbook for details. You also have an option to customize SSA login page via steps documented in EM 12c Cloud Administrator’s guide Final Checks – Define and document process guidelines for SSA users and administrators. Get your SSA users trained on Self Service Portal features and overall DBaaS model and SSA administrators should be familiar with Self Service Portal setup pieces, EM 12c database lifecycle management capabilities and overall EM 12c monitoring framework. GO LIVE – Announce rollout of Database-as-a-Service to your SSA users. Users can login to the Self Service Portal and request/monitor/view their databases in Exadata based database cloud. Congratulations! You just delivered a successful database cloud implementation project! In future posts, we will cover these additional useful topics around database cloud – DBaaS Implementation tips and tricks – right from setup to self service to managing the cloud lifecycle ‘How to’ enable real production databases copies in DBaaS with rapid provisioning in database cloud Case study of a customer who recently achieved success with their transformational journey from traditional silo’ed environment on to Exadata based database cloud using Enterprise Manager 12c. More Information – Podcast on Database as a Service using Oracle Enterprise Manager 12c Oracle Enterprise Manager 12c Installation and Administration guide, Cloud Administration guide DBaaS Cookbook Exadata Discovery Cookbook Screenwatch: Private Database Cloud: Set Up the Cloud Self-Service Portal Screenwatch: Private Database Cloud: Use the Cloud Self-Service Portal Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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• Java EE and GlassFish Server Roadmap Update

  - by John Clingan

  2013 has been a stellar year for both the Java EE and GlassFish Server communities. On June 12, Oracle and its partners announced the release of Java EE 7, which delivers on three major themes – HTML5, developer productivity, and meeting enterprise demands. The online event attracted over 10,000 views in the first two days! During the online event, Oracle also announced the availability of GlassFish Server Open Source Edition 4, the world's first Java EE 7 compatible application server. The primary role of GlassFish Server Open Source Edition has been, and continues to be, driving adoption of the latest release of the Java Platform, Enterprise Edition. Oracle also announced the Java EE 7 SDK, which bundles GlassFish Server Open Source Edition 4, as a Java EE 7 learning aid. Last, Oracle publicly announced the Java EE 7 reference implementation based on GlassFish Server Open Source Edition 4. Java EE is a popular platform, as evidenced by the 20+ Java EE 6 compatible implementations available to choose from. After the launch of Java EE 7 and GlassFish Server Open Source Edition 4, we began planning the Java EE 8 roadmap, which was covered during the JavaOne Strategy Keynote. To summarize, there is a lot of interest in improving on HTML5 support, Cloud, and investigating NoSQL support. We received a lot of great feedback from the community and customers on what they would like to see in Java EE 8. As we approached JavaOne 2013, we started planning the GlassFish Server roadmap. What we announced at JavaOne was that GlassFish Server Open Source Edition 4.1 is scheduled for 2014. Here is an update to that roadmap. GlassFish Server Open Source Edition 4.1 is scheduled for 2014 We are planning updates as needed to GlassFish Server Open Source Edition, which is commercially unsupported As we head towards Java EE 8: The trunk will eventually transition to GlassFish Server Open Source Edition 5 as a Java EE 8 implementation The Java EE 8 Reference Implementation will be derived from GlassFish Server Open Source Edition 5. This replicates what has been done in past Java EE and GlassFish Server releases. Oracle will no longer release future major releases of Oracle GlassFish Server with commercial support – specifically Oracle GlassFish Server 4.x with commercial Java EE 7 support will not be released. Commercial Java EE 7 support will be provided from WebLogic Server. Oracle GlassFish Server will not be releasing a 4.x commercial version Expanding on that last bullet, new and existing Oracle GlassFish Server 2.1.x and 3.1.x commercial customers will continue to be supported according to the Oracle Lifetime Support Policy. Oracle recommends that existing commercial Oracle GlassFish Server customers begin planning to move to Oracle WebLogic Server, which is a natural technical and license migration path forward: Applications developed to Java EE standards can be deployed to both GlassFish Server and Oracle WebLogic Server GlassFish Server and Oracle WebLogic Server have implementation-specific deployment descriptor interoperability (here and here). GlassFish Server 3.x and Oracle WebLogic Server share quite a bit of code, so there are quite a bit of configuration and (extended) feature similarities. Shared code includes JPA, JAX-RS, WebSockets (pre JSR 356 in both cases), CDI, Bean Validation, JAX-WS, JAXB, and WS-AT. Both Oracle GlassFish Server 3.x and Oracle WebLogic Server 12c support Oracle Access Manager, Oracle Coherence, Oracle Directory Server, Oracle Virtual Directory, Oracle Database, Oracle Enterprise Manager and are entitled to support for the underlying Oracle JDK. To summarize, Oracle is committed to the future of Java EE.  Java EE 7 has been released and planning for Java EE 8 has begun. GlassFish Server Open Source Edition continues to be the strategic foundation for Java EE reference implementation going forward. And for developers, updates will be delivered as needed to continue to deliver a great developer experience for GlassFish Server Open Source Edition. We are planning for GlassFish Server Open Source Edition 5 as the foundation for the Java EE 8 reference implementation, as well as bundling GlassFish Server Open Source Edition 5 in a Java EE 8 SDK, which is the most popular distribution of GlassFish. This will allow GlassFish releases to be more focused on the Java EE platform and community-driven requirements. We continue to encourage community contributions, bug reports, participation on the GlassFish forum, etc. Going forward, Oracle WebLogic Server will be the single strategic commercially supported application server from Oracle. Disclaimer: The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract.It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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• Certify August Updates

  - by Sadia2

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 We have added some release and platform certifications to MOS Certify. Applications : Oracle Demantra Demand Management 7.3.1.5, Oracle Demantra Predictive Trade Planning 7.3.1.5, Oracle Demantra Sales and Operations Planning 7.3.1.5 Database: Oracle Database Client 12.1.0.1.0 11.2.0.4.0, Oracle Clusterware 11.2.0.4.0, Oracle Database 11.2.0.4.0, Oracle Real Application Clusters 11.2.0.4.0 E-Business Suite: Oracle E-Business Suite 12.1.3, Oracle E-Business Suite 12.1.2, Oracle E-Business Suite 12.1.1, Oracle E-Business Suite 12.0.6, Oracle E-Business Suite 11.5.10.2 Edge Applications: Oracle Transportation Management 6.3.2 Enterprise Manager: Oracle Application Management Pack for Oracle E-Business Suite 12.1.0.1.0 Fusion Middleware: Discoverer Administrator 11.1.1.6.0, Discoverer Desktop 11.1.1.6.0, Forms Builder 11.1.1.6.0, Oracle Application Development Framework 11.1.1.6.0, Oracle Application Development Runtime 11.1.1.6.0, Oracle Business Intelligence Publisher 11.1.1.6.0, Oracle Directory Services Manager 11.1.1.6.0, Oracle Forms 11.1.1.6.0, Oracle GoldenGate 11.1.1.1.0, 11.1.1.1.2, 11.1.1.1.1, Oracle GoldenGate Application Adapters 11.1.1.1.1, Oracle Identity and Access Management 11.1.2.0.0, 11.1.2.1.0, Oracle Identity Federation 11.1.1.6.0, Oracle Real-Time Decision Load Generator 11.1.1.7.0, Oracle Real-Time Decision Studio 11.1.1.7.0, Oracle Real-Time Decisions 11.1.1.6.0, Oracle Reports 11.1.1.6.0, Oracle Segmentation Server 11.1.1.6.0, Oracle Virtual Directory 11.1.1.6.0, Oracle Web Cache 11.1.1.6.0, Oracle WebCenter Content Imaging 11.1.1.8.0, Oracle WebCenter Content Inbound Refinery Server 11.1.1.8.0, Oracle WebCenter Content Records 11.1.1.8.0, Oracle WebCenter Content Rights 11.1.1.8.0, Oracle WebCenter Content UI 11.1.1.8.0, Oracle WebCenter Enterprise Capture 11.1.1.8.0, Oracle WebCenter Portal 11.1.1.8.0, Oracle WebCenter Sites 11.1.1.8.0, Oracle WebCenter Sites: CIP for EMC Documentum 11.1.1.8.0, Oracle WebCenter Sites: CIP for File Systems and MS SharePoint 11.1.1.8.0, Oracle WebCenter Sites: Community-Gadgets 11.1.1.8.0, Oracle WebCenter Sites: Explorer 11.1.1.8.0, Oracle WebCenter Universal Content Management 11.1.1.8.0, Reports Builder 11.1.1.6.0, Oracle WebCenter Content Records 11.1.1.8.0, Oracle WebCenter Content Rights 11.1.1.8.0, Oracle WebCenter Content UI 11.1.1.8.0, Oracle WebCenter Sites: Developer Tools 11.1.1.8.0 FSGBU Insurance Group : Oracle Health Insurance Claims 2.13.3.0.0, 2.13.2.0.0, 2.13.1.0.0 JD Edwards EnterpriseOne: JD Edwards EnterpriseOne Tools 9.1.3.0, 9.1.2.0, 9.1.0.0 JD Edwards World: JD Edwards World Service Enablement A93SE, A931SE PeopleSoft: PeopleSoft PeopleTools 8.52 Siebel Enterprise: Siebel Application Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel CRM Desktop Client 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Database Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel HI Web Client 8.2.2.2.0, 8.1.1.9.0, Siebel Gateway Server 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Outlook Add-in Client 8.2.2.2.0, Siebel Remote Client 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Tools Client 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0, Siebel Web Server Extension 8.2.2.4.0, 8.2.2.3.0, 8.2.2.2.0, 8.1.1.11.0, 8.1.1.10.0, 8.1.1.9.0 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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• Subterranean IL: Generics and array covariance

  - by Simon Cooper

  Arrays in .NET are curious beasts. They are the only built-in collection types in the CLR, and SZ-arrays (single dimension, zero-indexed) have their own commands and IL syntax. One of their stranger properties is they have a kind of built-in covariance long before generic variance was added in .NET 4. However, this causes a subtle but important problem with generics. First of all, we need to briefly recap on array covariance. SZ-array covariance To demonstrate, I'll tweak the classes I introduced in my previous posts: public class IncrementableClass { public int Value; public virtual void Increment(int incrementBy) { Value += incrementBy; } } public class IncrementableClassx2 : IncrementableClass { public override void Increment(int incrementBy) { base.Increment(incrementBy); base.Increment(incrementBy); } } In the CLR, SZ-arrays of reference types are implicitly convertible to arrays of the element's supertypes, all the way up to object (note that this does not apply to value types). That is, an instance of IncrementableClassx2[] can be used wherever a IncrementableClass[] or object[] is required. When an SZ-array could be used in this fashion, a run-time type check is performed when you try to insert an object into the array to make sure you're not trying to insert an instance of IncrementableClass into an IncrementableClassx2[]. This check means that the following code will compile fine but will fail at run-time: IncrementableClass[] array = new IncrementableClassx2[1]; array[0] = new IncrementableClass(); // throws ArrayTypeMismatchException These checks are enforced by the various stelem* and ldelem* il instructions in such a way as to ensure you can't insert a IncrementableClass into a IncrementableClassx2[]. For the rest of this post, however, I'm going to concentrate on the ldelema instruction. ldelema This instruction pops the array index (int32) and array reference (O) off the stack, and pushes a pointer (&) to the corresponding array element. However, unlike the ldelem instruction, the instruction's type argument must match the run-time array type exactly. This is because, once you've got a managed pointer, you can use that pointer to both load and store values in that array element using the ldind* and stind* (load/store indirect) instructions. As the same pointer can be used for both input and output to the array, the type argument to ldelema must be invariant. At the time, this was a perfectly reasonable restriction, and maintained array type-safety within managed code. However, along came generics, and with it the constrained callvirt instruction. So, what happens when we combine array covariance and constrained callvirt? .method public static void CallIncrementArrayValue() { // IncrementableClassx2[] arr = new IncrementableClassx2[1] ldc.i4.1 newarr IncrementableClassx2 // arr[0] = new IncrementableClassx2(); dup newobj instance void IncrementableClassx2::.ctor() ldc.i4.0 stelem.ref // IncrementArrayValue<IncrementableClass>(arr, 0) // here, we're treating an IncrementableClassx2[] as IncrementableClass[] dup ldc.i4.0 call void IncrementArrayValue<class IncrementableClass>(!!0[],int32) // ... ret } .method public static void IncrementArrayValue<(IncrementableClass) T>( !!T[] arr, int32 index) { // arr[index].Increment(1) ldarg.0 ldarg.1 ldelema !!T ldc.i4.1 constrained. !!T callvirt instance void IIncrementable::Increment(int32) ret } And the result: Unhandled Exception: System.ArrayTypeMismatchException: Attempted to access an element as a type incompatible with the array. at IncrementArrayValue[T](T[] arr, Int32 index) at CallIncrementArrayValue() Hmm. We're instantiating the generic method as IncrementArrayValue<IncrementableClass>, but passing in an IncrementableClassx2[], hence the ldelema instruction is failing as it's expecting an IncrementableClass[]. On features and feature conflicts What we've got here is a conflict between existing behaviour (ldelema ensuring type safety on covariant arrays) and new behaviour (managed pointers to object references used for every constrained callvirt on generic type instances). And, although this is an edge case, there is no general workaround. The generic method could be hidden behind several layers of assemblies, wrappers and interfaces that make it a requirement to use array covariance when calling the generic method. Furthermore, this will only fail at runtime, whereas compile-time safety is what generics were designed for! The solution is the readonly. prefix instruction. This modifies the ldelema instruction to ignore the exact type check for arrays of reference types, and so it lets us take the address of array elements using a covariant type to the actual run-time type of the array: .method public static void IncrementArrayValue<(IncrementableClass) T>( !!T[] arr, int32 index) { // arr[index].Increment(1) ldarg.0 ldarg.1 readonly. ldelema !!T ldc.i4.1 constrained. !!T callvirt instance void IIncrementable::Increment(int32) ret } But what about type safety? In return for ignoring the type check, the resulting controlled mutability pointer can only be used in the following situations: As the object parameter to ldfld, ldflda, stfld, call and constrained callvirt instructions As the pointer parameter to ldobj or ldind* As the source parameter to cpobj In other words, the only operations allowed are those that read from the pointer; stind* and similar that alter the pointer itself are banned. This ensures that the array element we're pointing to won't be changed to anything untoward, and so type safety within the array is maintained. This is a typical example of the maxim that whenever you add a feature to a program, you have to consider how that feature interacts with every single one of the existing features. Although an edge case, the readonly. prefix instruction ensures that generics and array covariance work together and that compile-time type safety is maintained. Tune in next time for a look at the .ctor generic type constraint, and what it means.

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• Integrating Windows Form Click Once Application into SharePoint 2007 &ndash; Part 2 of 4

  - by Kelly Jones

  In my last post, I explained why we decided to use a Click Once application to solve our business problem. To quickly review, we needed a way for our business users to upload documents to a SharePoint 2007 document library in mass, set the meta data, set the permissions per document, and to do so easily. Let’s look at the pieces that make up our solution.  First, we have the Windows Form application.  This app is deployed using Click Once and calls SharePoint web services in order to upload files and then calls web services to set the meta data (SharePoint columns and permissions).  Second, we have a custom action.  The custom action is responsible for providing our users a link that will launch the Windows app, as well as passing values to it via the query string.  And lastly, we have the web services that the Windows Form application calls.  For our solution, we used both out of the box web services and a custom web service in order to set the column values in the document library as well as the permissions on the documents. Now, let’s look at the technical details of each of these pieces.  (All of the code is downloadable from here: )   Windows Form application deployed via Click Once The Windows Form application, called “Custom Upload”, has just a few classes in it: Custom Upload -- the form FileList.xsd -- the dataset used to track the names of the files and their meta data values SharePointUpload -- this class handles uploading the file SharePointUpload uses an HttpWebRequest to transfer the file to the web server. We had to change this code from a WebClient object to the HttpWebRequest object, because we needed to be able to set the time out value.  public bool UploadDocument(string localFilename, string remoteFilename) { bool result = true; //Need to use an HttpWebRequest object instead of a WebClient object // so we can set the timeout (WebClient doesn't allow you to set the timeout!) HttpWebRequest req = (HttpWebRequest)WebRequest.Create(remoteFilename); try { req.Method = "PUT"; req.Timeout = 60 * 1000; //convert seconds to milliseconds req.AllowWriteStreamBuffering = true; req.Credentials = System.Net.CredentialCache.DefaultCredentials; req.SendChunked = false; req.KeepAlive = true; Stream reqStream = req.GetRequestStream(); FileStream rdr = new FileStream(localFilename, FileMode.Open, FileAccess.Read); byte[] inData = new byte[4096]; int bytesRead = rdr.Read(inData, 0, inData.Length); while (bytesRead > 0) { reqStream.Write(inData, 0, bytesRead); bytesRead = rdr.Read(inData, 0, inData.Length); } reqStream.Close(); rdr.Close(); System.Net.HttpWebResponse response = (HttpWebResponse)req.GetResponse(); if (response.StatusCode != HttpStatusCode.OK && response.StatusCode != HttpStatusCode.Created) { String msg = String.Format("An error occurred while uploading this file: {0}\n\nError response code: {1}", System.IO.Path.GetFileName(localFilename), response.StatusCode.ToString()); LogWarning(msg, "2ACFFCCA-59BA-40c8-A9AB-05FA3331D223"); result = false; } } catch (Exception ex) { LogException(ex, "{E9D62A93-D298-470d-A6BA-19AAB237978A}"); result = false; } return result; } The class also contains the LogException() and LogWarning() methods. When the application is launched, it parses the query string for some initial values.  The query string looks like this: string queryString = "Srv=clickonce&Sec=N&Doc=DMI&SiteName=&Speed=128000&Max=50"; This Srv is the path to the server (my Virtual Machine is name “clickonce”), the Sec is short for security – meaning HTTPS or HTTP, the Doc is the shortcut for which document library to use, and SiteName is the name of the SharePoint site.  Speed is used to calculate an estimate for download speed for each file.  We added this so our users uploading documents would realize how long it might take for clients in remote locations (using slow WAN connections) to download the documents. The last value, Max, is the maximum size that the SharePoint site will allow documents to be.  This allowed us to give users a warning that a file is too large before we even attempt to upload it. Another critical piece is the meta data collection.  We organized our site using SharePoint content types, so when the app loads, it gets a list of the document library’s content types.  The user then select one of the content types from the drop down list, and then we query SharePoint to get a list of the fields that make up that content type.  We used both an out of the box web service, and one that we custom built, in order to get these values. Once we have the content type fields, we then add controls to the form.  Which type of control we add depends on the data type of the field.  (DateTime pickers for date/time fields, etc)  We didn’t write code to cover every data type, since we were working with a limited set of content types and field data types. Here’s a screen shot of the Form, before and after someone has selected the content types and our code has added the custom controls:     The other piece of meta data we collect is the in the upper right corner of the app, “Users with access”.  This box lists the different SharePoint Groups that we have set up and by checking the boxes, the user can set the permissions on the uploaded documents. All of this meta data is collected and submitted to our custom web service, which then sets the values on the documents on the list.  We’ll look at these web services in a future post. In the next post, we’ll walk through the Custom Action we built.

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• Moving from Tortoise to TFS

  - by MarkPearl

  The Past A few years ago my small software company made the jump from storing code on a shared folder to source code control. At the time we had evaluated a few of the options and settled on Tortoise SVN. The main motivation for going the SVN route was that we found a great plugin for Visual Studio that allowed us to avoid the command prompt for uploading changes (like I said we are windows programmers… command prompt bad!! ) and it was free. Up to now we have been pretty happy with SVN as it removed many of the worries that I had about how safe my code was on a shared folder and also gave us the opportunity to safely have several developers work on the same project at the same time. The only times when we have been unhappy has been when we have had SVN hell days – which pretty much occur when you are doing something out of the norm and suddenly SVN just won’t resolve conflicts or something along those lines. This happens once every 4 or 5 months and is not necessarily a problem caused directly by SVN – but a problem augmented by SVN. When you have SVN hell days you want to curse SVN! With that in mind I recently have been relooking at our source code control. I have explored using GIT and was very impressed by it and have also looked at TFS. From a source code control perspective I don’t want to get into a heated discussion on which one is better – but I do want to mention that I wear two hats in my organization – software developer & manager, and with the manager hat on I tend to sway the TFS route. So when I was given a coupon to test DiscountASP.Net Team Foundation Server Service for a year, I thought it was the perfect opportunity to try TFS in a distributed environment and also make the first step towards having an integrated development management system. Some of the things that appeal to me about DiscountASP’s offering are the following… Basic management / planning facilities like to do lists inside Visual Studio Daily backup of data on the server – we are developers, not IT managers and so the more of this I could outsource the better Distributed solution – all of us work remotely and so this was a big one as well. Registering and Setting Up with DiscountASP.NET The whole registration process was simple and intuitive. The web interface is not the most visually impressive one, but it is functional and a few seconds after I clicked the last submit button a email was sitting in my inbox giving me my control panel username and suggesting that I read the “Getting Started” article. The getting started article was easy to read and understand so no complaints there either. Next to set my dev environment to work. With a few references to the getting started article I had completed the whole setup process in a matter of minutes. Ten minutes after initiating the whole thing I was logged into VS2010 and creating my first TFS project. With the service that I signed up for, I have access for 5 users – which is sufficient for my internal needs. So from what I can tell, to set the rest of us up on the system I just need to supply them with their user credentials and url. My Concerns Resolved 1) Security So, a few concerns I had about the service. First and foremost – is it secure? I would hate for someone to get access to our code and the whole idea of putting it up on the internet is a concern for me. Turning to the Knowledge Base on the DiscountASP website this is one of the first question I can see answered. According to them it is secure. I have extracted their comment below regarding this. Our TFS hosting service is secure. We only accept HTTPS connections ensuring that any client-server data transmission is encrypted. At the network level, all of our systems are protected by multiple Juniper firewalls, Tipping Point's Intrusion Detection System (see Tipping Point's case study of our use here), and we also employ DDoS mitigation to add extra layers of security. Additionally, physical access to the servers is tightly restricted. Please see the security section of this Knowledge Base article for further details. 2) Web Portal Access The other big concern I have is regarding web portal access. In the ideal world I would like to be able to give my end users access to a web portal for reporting bugs etc. When I initially read through the FAQ of the site it mentioned that there was web portal access – but from what I can see this is just for “users”. Since I am limited to 5 users for the account, it would not be practical to set up external users that we could get feedback from on bugs etc. I would be interested if this is possible – and if so if someone could post it in the comments it would be much appreciated. If this isn’t possible, it is a slight let down as we rely heavily on end user feedback to get feedback and it would have been ideal to have gotten this within the service. Other than those two items, I didn’t have any real concerns that were unresolved. So where do I go from here? So time passed by from the initial writing of this post and as work whirred in and out of my inbox I have still not had a proper opportunity to give the service a test run. Recently though things have began to slow down and then surprise surprise I had another SVN Hell day. With that experience I had a new found resolve to get our team on TFS and so today we are going to start to use the service as a team. I am hoping that I do not have TFS hell days – but if I do, I will be sure to write about them. In short - the verdict is still out on whether this service is going to be invaluable to my business or whether it will create more headaches than it is worth BUT I am hopping it will be an invaluable service. I will only really be able to determine that in a few months… till then!

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• Making your ASP.NET/HTML Websites Indic aware &ndash; accepting Tamil, Telugu, Kannada, Hindi and ot

  - by Harish Ranganathan

  Its been a month since I wrote my last post.  Much of work has been happening around planning for Tech Ed India, the upcoming Virtual TechDays this week as well as our Developer content at the Great Indian Developer Summit 2010.  Its going to be one exciting period starting this week and I am glad I would be able to meet a lot of folks who have written to me personally that they would like to catch up at Tech Ed India. For now, I had a chance to meet the Microsoft India Development Centre team that worked on the Microsoft Indic Language Input Tool (erstwhile Akshara). The team updated me that they have also released the scripts  so that the Indic input feature can be encapsulated into your own websites.  For example, if you are having a web page where you collect user information, you can pretty much make your site indic aware i.e. accept inputs in Tamil, Telugu, Kannada, Hindi etc.,  All you would need to include would be a bunch of scripts onto your web pages and you are ready to make it, like I said, “indic aware” I have built a sample web page that accepts First Name, Last Name, Address and an additional field.  When it comes to accepting indic, sometimes, you may want to avoid the indic input in certain fields and accept it in English.  You can specify the MicrosoftILITWebAttach="false" attribute to the Text Boxes and Text Areas (TextMode=”Multiline” in ASP.NET) so that the particular field automatically switches over to English input.  Similarly, the moment you specify that the TextMode=”Password” to make it as a password field, it automatically ignores all indic recognition and shows the masked dots for the words entered. Note that, this is, when we are going for the Opt-out mode, where we are specifying that by default all the input controls would need indic awareness and we would specify for those controls where it is not required.  The other mode is Opt-in mode where you would need to add a different property to the script definition i.e. attachMode=”optin” .  When we do this, we need to explicitly add the MicrosoftILITWebAttach="true" attribute for every control where we need indic input. I have created a sample web page which accepts First Name, Last Name, Address and an additional input field to demonstrate the “Opt-out”.   You can copy paste this into any of your web pages to check it <form id="form1" runat="server">     <!-- Microsoft Indic Language Input Tool embed code --> <input type="hidden" id="MicrosoftILITWebEmbedInfo" attachMode="optout" value="" /> <script type="text/javascript" src="http://ilit.microsoft.com/bookmarklet/script/Tamil.js" defer="defer"></script>     <div>     <h2>         Welcome to the Registration Page     </h2>     <p>         First Name: <asp:TextBox runat="server" ID="txtFirstName" />         <br />         <br />         Last Name: <asp:TextBox runat="server" ID="txtLastName" />         <br />         <br />         Password:         <asp:TextBox runat="server" ID="txtPassword" TextMode="Password" />         <br />         <br />         Address: <asp:TextBox runat="server" ID="txtAddress" TextMode="MultiLine" Height="100" Width="200" />         <br />         <br />         English Text: <asp:TextBox ID="txtEnglishText" runat="server" MicrosoftILITWebAttach="false" />     </p>     <p>         <!-- Microsoft Indic Language Input Tool attribution image link --> <a style="text-decoration: none" href="http://go.microsoft.com/fwlink/?LinkID=184205&clcid=0x409"><img style="border: 0px" alt="Transliteration by Microsoft" src="http://ilit.microsoft.com/bookmarklet/images/attribution.png"></a>     </p>     </div>     </form> If you note the code snippet above, I have included the scripts in the top with the attachMode set to “optout” and for the last TextBox, I have mentioned the MicrosoftILITWebAttach="false” attribute to make it accept English input.   Additionally, you also need to add the “Microsoft Indic Language Input Tool attribution image” to your web page as a courtesy to the team that developed this feature.  It would basically add a image saying “Transliteration by Microsoft” similar to a Copy Right image.  You can see the screen shot below where I have typed it in Tamil.  In that you will notice that the password field behaves as expected and the last field accepts English Text.  You can also notice the icon that comes in the first textbox that indicates that, the field is going to accept indic text.   This sample is using Tamil, but you can pretty much do it for Hindi, Telugu, Kannada, Marathi, Bengali etc.,   The website for getting the Indic script and other instructions is http://specials.msn.co.in/ilit/WebEmbed.aspx?language=Tamil You can replace the querystring value “Tamil” to other languages as mentioned above to get the respective script. This also works for plain HTML based websites and doesn’t necessarily need you to use ASP.NET to achieve the functionality. Note that, this form is not completely localized.  This is transliterated.  You can add label controls for FirstName, LastName indication etc., and use the Visual Studio tools to localize and get those values from resource files.  In the resource files, you can enter the text in different languages to make this a truly localized page.  If you just want to download the Indic Tool Desktop version (that can be used for typing in Word, Excel, pretty much any input area), you can download it from http://specials.msn.co.in/ilit/  In the same page, there is also a web version where you can type and get text then and there if you dont want to install the desktop version. So, go ahead, download / use them in your websites and enjoy the power of Indic. Cheers !!!

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• Thought Oracle Usability Advisory Board Was Stuffy? Wrong. Justification for Attending OUAB: ROI

  - by ultan o'broin

  Looking for reasons tell your boss why your organization needs to join the Oracle Usability Advisory Board or why you need approval to attend one of its meetings (see the requirements)? Try phrases such as "Continued Return on Investment (ROI)", "Increased Productivity" or "Happy Workers". With OUAB your participation is about realizing and sustaining ROI across the entire applications life-cycle from input to designs to implementation choices and integration, usage and performance and on measuring and improving the onboarding and support experience. If you think this is a boring meeting of middle-aged people sitting around moaning about customizing desktop forms and why the BlackBerry is here to stay, think again! How about this for a rich agenda, all designed to engage the audience in a thought-provoking and feedback-illiciting day of swirling interactions, contextual usage, global delivery, mobility, consumerizationm, gamification and tailoring your implementation to reflect real users doing real work in real environments.  Foldable, rollable ereader devices provide a newspaper-like UK for electronic news. Or a way to wrap silicon chips, perhaps. Explored at the OUAB Europe Meeting (photograph from Terrace Restaurant in TVP. Nom.) At the 7 December 2012 OUAB Europe meeting in Oracle Thames Valley Park, UK, Oracle partners and customers stepped up to the mic and PPT decks with a range of facts and examples to astound any UX conference C-level sceptic. Over the course of the day we covered much ground, but it was all related in a contextual, flexibile, simplication, engagement way aout delivering results for business: that means solving problems. This means being about the user and their tasks and how to make design and technology transforms work into a productive activity that users and bean counters will be excited by. The sessions really gelled for me: 1. Mobile design patterns and the powerful propositions for customers and partners offered by using the design guidance with Oracle ADF Mobile. Customers' and partners' developers existing ADF developers are now productive, efficient ADF Mobile developers applying proven UX guidance using ADF Mobile components and other Oracle Fusion Middleware in the development toolkit. You can find the Mobile UX Design Patterns and Guidance on Building Mobile Apps on OTN. 2. Oracle Voice and Apps. How this medium offers so much potentual in the enterprise and offers a window in Fusion Apps cloud webservices, Oracle RightNow NLP and Nuance technology. Exciting stuff, demoed live on a mobile phone. Stay tuned for more features and modalities and how you can tailor your own apps experience.  3. Oracle RightNow Natural Language Processing (NLP) Virtual Assistant technology (Ella): how contextual intervention and learning from users sessions delivers a great personalized UX for users interacting with Ella, a fifth generation VA to solve problems and seek knowledge. 4. BYOD Keynote: A balanced keynote address contrasting Fujitsu's explaining of the conceprt, challenges, and trends and setting the expectation that BYOD must be embraced in a flexible way,  with the resolute, crafted high security enterprise requirements that nuancing the BYOD concept and proposals with the realities of their world of water tight information and device sharing policies. Fascinating stuff, as well providing anecdotes to make us thing about out own DYOD Deployments. One size does not fit all. 5. Icon Cultural Surveys Results and Insights Arising: Ever wondered about the cultural appropriateness of icons used in software UIs and how these icons assessed for global use? Or considered that social media "Like" icons might be  unacceptable hand gestures in culture or enterprise? Or do the old world icons like Save floppy disk icons still find acceptable? Well the survey results told you. Challenges must be tested, over time, and context of use is critical now, including external factors such as the internet and social media adoption. Indeed the fears about global rejection of the face and hand icons was not borne out, and some of the more anachronistic icons (checkbooks, microphones, real-to-real tape decks, 3.5" floppies for "save") have become accepted metaphors for current actions. More importantly the findings brought into focus the reason for OUAB - engage with and illicit feedback though working groups before we build anything. 6. EReaders and Oracle iBook: What is the uptake and trends of ereaders? And how about a demo of an iBook with enterprise apps content?  Well received by the audience, the session included a live running poll of ereader usage. 7. Gamification Design Jam: Fun, hands on event for teams of Oracle staff, partners and customers, actually building gamified flows, a practice that can be applied right away by customers and partners.  8. UX Direct: A new offering of usability best practices, coming to an external website for you in 2013. FInd a real user, observe their tasks, design and approve, build and measure. Simple stuff to improve apps implications no end. 9. FUSE (an internal term only, basically Fusion Simplified Experience): demo of the new Face of Fusion Applications: inherently mobile, simple to use, social, personalizable and FAST, three great demos from the HCM, CRM and ICT world on how these UX designs can be used in different ways. So, a powerful breadth and depth of UX solutions and opporunities for customers and partners to engage with and explore how they can make their users happy and benefit their business reaping continued ROI from those apps investments. Find out more about the OUAB and how to get involved here ... 

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• java.util.zip.ZipException: Error opening file When Deploying an Application to Weblogic Server

  - by lmestre

  The latest weeks we had a hard time trying to solve a deployment issue.* WebLogic Server 10.3.6* Target: WLS Cluster<21-10-2013 05:29:40 PM CLST> <Error> <Console> <BEA-240003> <Console encountered the following error weblogic.management.DeploymentException:        at weblogic.servlet.internal.WarDeploymentFactory.findOrCreateComponentMBeans(WarDeploymentFactory.java:69)        at weblogic.application.internal.MBeanFactoryImpl.findOrCreateComponentMBeans(MBeanFactoryImpl.java:48)        at weblogic.application.internal.MBeanFactoryImpl.createComponentMBeans(MBeanFactoryImpl.java:110)        at weblogic.application.internal.MBeanFactoryImpl.initializeMBeans(MBeanFactoryImpl.java:76)        at weblogic.management.deploy.internal.MBeanConverter.createApplicationMBean(MBeanConverter.java:89)        at weblogic.management.deploy.internal.MBeanConverter.createApplicationForAppDeployment(MBeanConverter.java:67)        at weblogic.management.deploy.internal.MBeanConverter.setupNew81MBean(MBeanConverter.java:315)        at weblogic.deploy.internal.targetserver.operations.ActivateOperation.compatibilityProcessor(ActivateOperation.java:81)        at weblogic.deploy.internal.targetserver.operations.AbstractOperation.setupPrepare(AbstractOperation.java:295)        at weblogic.deploy.internal.targetserver.operations.ActivateOperation.doPrepare(ActivateOperation.java:97)        at weblogic.deploy.internal.targetserver.operations.AbstractOperation.prepare(AbstractOperation.java:217)        at weblogic.deploy.internal.targetserver.DeploymentManager.handleDeploymentPrepare(DeploymentManager.java:747)        at weblogic.deploy.internal.targetserver.DeploymentManager.prepareDeploymentList(DeploymentManager.java:1216)        at weblogic.deploy.internal.targetserver.DeploymentManager.handlePrepare(DeploymentManager.java:250)        at weblogic.deploy.internal.targetserver.DeploymentServiceDispatcher.prepare(DeploymentServiceDispatcher.java:159)        at weblogic.deploy.service.internal.targetserver.DeploymentReceiverCallbackDeliverer.doPrepareCallback(DeploymentReceiverCallbackDeliverer.java:171)        at weblogic.deploy.service.internal.targetserver.DeploymentReceiverCallbackDeliverer.access$000(DeploymentReceiverCallbackDeliverer.java:13)        at weblogic.deploy.service.internal.targetserver.DeploymentReceiverCallbackDeliverer$1.run(DeploymentReceiverCallbackDeliverer.java:46)        at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:545)        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)        at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)Caused by: java.util.zip.ZipException: Error opening file - C:\Oracle\Middleware\user_projects\domains\MyDomain\servers\MyServer\stage\myapp\myapp.war Message - error in opening zip file        at weblogic.servlet.utils.WarUtils.existsInWar(WarUtils.java:87)        at weblogic.servlet.utils.WarUtils.isWebServices(WarUtils.java:76)        at weblogic.servlet.internal.WarDeploymentFactory.findOrCreateComponentMBeans(WarDeploymentFactory.java:61) So the first idea you have with that error is that the war file is corrupted or has incorrect privileges.        We tried:1. Unzipping the  war file, the file was perfect.2. Checking the size, same size as in other environments.3. Checking the ownership of the file, same as in other environments.4. Checking the permissions of the file, same as other applications.Then we accepted the file was fine, so we tried enabling some deployment debugs, but no clues.We also tried:1. Delete all contents of <MyDomain/servers/<MyServer>/tmp> a and <MyDomain/servers/<MyServer>/cache> folders, the issue persisted.2. When renaming the application the deployment was sucessful3. When targeting to the Admin Server, deployment was also working.4. Using 'Copy this application onto every target for me' didn't help either.Finally, my friend 'Test Case' solved the issue again.I saw this name in the config.xml<jdbc-system-resource>    <name>myapp</name>    <target></target>    <descriptor-file-name>jdbc/myapp-jdbc.xml</descriptor-file-name>  </jdbc-system-resource> So, it turned out that customer had created a DataSource with the same name as the application 'myapp' in the above example.By deleting the datasource and created another exact DataSource with a different name the issue was solved.At this point, Do you know Why 'java.util.zip.ZipException: Error opening file' was occurring?Because all names is WebLogic Server need to be unique.References: http://docs.oracle.com/cd/E23943_01/web.1111/e13709/setup.htm"Assigning Names to WebLogic Server ResourcesMake sure that each configurable resource in your WebLogic Server environment has a unique name. Each, domain, server, machine, cluster, JDBC data source, virtual host, or other resource must have a unique name." Enjoy!

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• 24 Hours of PASS – first reflections

  - by Rob Farley

  A few days after the end of 24HOP, I find myself reflecting on it. I’m still waiting on most of the information. I want to be able to discover things like where the countries represented on each of the sessions, and things like that. So far, I have the feedback scores and the numbers of attendees. The data was provided in a PDF, so while I wait for it to appear in a more flexible format, I’ve pushed the 24 attendee numbers into Excel. This chart shows the numbers by time. Remember that we started at midnight GMT, which was 10:30am in my part of the world and 8pm in New York. It’s probably no surprise that numbers drooped a bit at the start, stayed comparatively low, and then grew as the larger populations of the English-speaking world woke up. I remember last time 24HOP ran for 24 hours straight, there were quite a few sessions with less than 100 attendees. None this time though. We got close, but even when it was 4am in New York, 8am in London and 7pm in Sydney (which would have to be the worst slot for attracting people), we still had over 100 people tuning in. As expected numbers grew as the UK woke up, and even more so as the US did, with numbers peaking at 755 for the “3pm in New York” session on SQL Server Data Tools. Kendra Little almost reached those numbers too, and certainly contributed the biggest ‘spike’ on the chart with her session five hours earlier. Of all the sessions, Kendra had the highest proportion of ‘Excellent’s for the “Overall Evaluation of the session” question, and those of you who saw her probably won’t be surprised by that. Kendra had one of the best ranked sessions from the 24HOP event this time last year (narrowly missing out on being top 3), and she has produced a lot of good video content since then. The reports indicate that there were nearly 8.5 thousand attendees across the 24 sessions, averaging over 350 at each one. I’m looking forward to seeing how many different people that was, although I do know that Wil Sisney managed to attend every single one (if you did too, please let me know). Wil even moderated one of the sessions, which made his feat even greater. Thanks Wil. I also want to send massive thanks to Dave Dustin. Dave probably would have attended all of the sessions, if it weren’t for a power outage that forced him to take a break. He was also a moderator, and it was during this session that he earned special praise. Part way into the session he was moderating, the speaker lost connectivity and couldn’t get back for about fifteen minutes. That’s an incredibly long time when you’re in a live presentation. There were over 200 people tuned in at the time, and I’m sure Dave was as stressed as I was to have a speaker disappear. I started chasing down a phone number for the speaker, while Dave spoke to the audience. And he did brilliantly. He started answering questions, and kept doing that until the speaker came back. Bear in mind that Dave hadn’t expected to give a presentation on that topic (or any other), and was simply drawing on his SQL expertise to get him through. Also consider that this was between midnight at 1am in Dave’s part of the world (Auckland, NZ). I would’ve been expecting just to welcome people, monitor questions, probably read some out, and in general, help make things run smoothly. He went far beyond the call of duty, and if I had a medal to give him, he’d definitely be getting one. On the whole, I think this 24HOP was a success. We tried a different platform, and I think for the most part it was a popular move. We didn’t ask the question “Was this better than LiveMeeting?”, but we did get a number of people telling us that they thought the platform was very good. Some people have told me I get a chance to put my feet up now that this is over. As I’m also co-ordinating a tour of SQLSaturday events across the Australia/New Zealand region, I don’t quite get to take that much of a break (plus, there’s the little thing of squeezing in seven SQL 2012 exams over the next 2.5 weeks). But I am pleased to be reflecting on this event rather than anticipating it. There were a number of factors that could have gone badly, but on the whole I’m pleased about how it went. A massive thanks to everyone involved. If you’re reading this and thinking you wish you could’ve tuned in more, don’t worry – they were all recorded and you’ll be able to watch them on demand very soon. But as well as that, PASS has a stream of content produced by the Virtual Chapters, so you can keep learning from the comfort of your desk all year round. More info on them at sqlpass.org, of course.

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• ODEE Green Field (Windows) Part 4 - Documaker

  - by AndyL-Oracle

  Welcome back! We're about nearing completion of our installation of Oracle Documaker Enterprise Edition ("ODEE") in a green field. In my previous post, I covered the installation of SOA Suite for WebLogic. Before that, I covered the installation of WebLogic, and Oracle 11g database - all of which constitute the prerequisites for installing ODEE. Naturally, if your environment already has a WebLogic server and Oracle database, then you can skip all those components and go straight for the heart of the installation of ODEE. The ODEE installation is comprised of two procedures, the first covers the installation, which is running the installer and answering some questions. This will lay down the files necessary to install into the tiers (e.g. database schemas, WebLogic domains, etcetera). The second procedure is to deploy the configuration files into the various components (e.g. deploy the database schemas, WebLogic domains, SOA composites, etcetera). I will segment my posts accordingly! Let's get started, shall we? Unpack the installation files into a temporary directory location. This should extract a zip file. Extract that zip file into the temporary directory location. Navigate to and execute the installer in Disk1/setup.exe. You may have to allow the program to run if User Account Control is enabled. Once the dialog below is displayed, click Next. Select your ODEE Home - inside this directory is where all the files will be deployed. For ease of support, I recommend using the default, however you can put this wherever you want. Click Next. Select the database type, database connection type – note that the database name should match the value used for the connection type (e.g. if using SID, then the name should be IDMAKER; if using ServiceName, the name should be “idmaker.us.oracle.com”). Verify whether or not you want to enable advanced compression. Note: if you are not licensed for Oracle 11g Advanced Compression option do not use this option! Terrible, terrible calamities will befall you if you do! Click Next. Enter the Documaker Admin user name (default "dmkr_admin" is recommended for support purposes) and set the password. Update the System name and ID (must be unique) if you want/need to - since this is a green field install you should be able to use the default System ID. The only time you'd change this is if you were, for some reason, installing a new ODEE system into an existing schema that already had a system. Click Next. Enter the Assembly Line user name (default "dmkr_asline" is recommended) and set the password. Update the Assembly Line name and ID (must be unique) if you want/need to - it's quite possible that at some point you will create another assembly line, in which case you have several methods of doing so. One is to re-run the installer, and in this case you would pick a different assembly line ID and name. Click Next. Note: you can set the DB folder if needed (typically you don’t – see ODEE Installation Guide for specifics. Select the appropriate Application Server type - in this case, our green field install is going to use WebLogic - set the username to weblogic (this is required) and specify your chosen password. This credential will be used to access the application server console/control panel. Keep in mind that there are specific criteria on password choices that are required by WebLogic, but are not enforced by the installer (e.g. must contain a number, must be of a certain length, etcetera). Choose a strong password. Set the connection information for the JMS server. Note that for the 12.3.x version, the installer creates a separate JVM (WebLogic managed server) that hosts the JMS server, whereas prior editions place the JMS server on the AdminServer.  You may also specify a separate URL to the JMS server in case you intend to move the JMS resources to a separate/different server (e.g. back to AdminServer). You'll need to provide a login principal and credentials - for simplicity I usually make this the same as the WebLogic domain user, however this is not a secure practice! Make your JMS principal different from the WebLogic principal and choose a strong password, then click Next. Specify the Hot Folder(s) (comma-delimited if more than one) - this is the directory/directories that is/are monitored by ODEE for jobs to process. Click Next. If you will be setting up an SMTP server for ODEE to send emails, you may configure the connection details here. The details required are simple: hostname, port, user/password, and the sender's address (e.g. emails will appear to be sent by the address shown here so if the recipient clicks "reply", this is where it will go). Click Next. If you will be using Oracle WebCenter:Content (formerly known as Oracle UCM) you can enable this option and set the endpoints/credentials here. If you aren't sure, select False - you can always go back and enable this later. I'm almost 76% certain there will be a post sometime in the future that details how to configure ODEE + WCC:C! Click Next. If you will be using Oracle UMS for sending MMS/text messages, you can enable and set the endpoints/credentials here. As with UCM, if you're not sure, don't enable it - you can always set it later. Click Next. On this screen you can change the endpoints for the Documaker Web Service (DWS), and the endpoints for approval processing in Documaker Interactive. The deployment process for ODEE will create 3 managed WebLogic servers for hosting various Documaker components (JMS, Interactive, DWS, Dashboard, Documaker Administrator, etcetera) and it will set the ports used for each of these services. In this screen you can change these values if you know how you want to deploy these managed servers - but for now we'll just accept the defaults. Click Next. Verify the installation details and click Install. You can save the installation into a response file if you need to (which might be useful if you want to rerun this installation in an unattended fashion). Allow the installation to progress... Click Next. You can save the response file if needed (e.g. in case you forgot to save it earlier!) Click Finish. That's it, you're done with the initial installation. Have a look around the ODEE_HOME that you just installed (remember we selected c:\oracle\odee_1?) and look at the files that are laid down. Don't change anything just yet! Stay tuned for the next segment where we complete and verify the installation. 

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• The Enterprise is a Curmudgeon

  - by John K. Hines

  Working in an enterprise environment is a unique challenge.  There's a lot more to software development than developing software.  A project lead or Scrum Master has to manage personalities and intra-team politics, has to manage accomplishing the task at hand while creating the opportunities and a reputation for handling desirable future work, has to create a competent, happy team that actually delivers while being careful not to burn bridges or hurt feelings outside the team.  Which makes me feel surprised to read advice like: " The enterprise should figure out what is likely to work best for itself and try to use it." - Ken Schwaber, The Enterprise and Scrum. The enterprises I have experience with are fundamentally unable to be self-reflective.  It's like asking a Roman gladiator if he'd like to carve out a little space in the arena for some silent meditation.  I'm currently wondering how compatible Scrum is with the top-down hierarchy of life in a large organization.  Specifically, manufacturing-mindset, fixed-release, harmony-valuing large organizations.  Now I understand why Agile can be a better fit for companies without much organizational inertia. Recently I've talked with nearly two dozen software professionals and their managers about Scrum and Agile.  I've become convinced that a developer, team, organization, or enterprise can be Agile without using Scrum.  But I'm not sure about what process would be the best fit, in general, for an enterprise that wants to become Agile.  It's possible I should read more than just the introduction to Ken's book. I do feel prepared to answer some of the questions I had asked in a previous post: How can Agile practices (including but not limited to Scrum) be adopted in situations where the highest-placed managers in a company demand software within extremely aggressive deadlines? Answer: In a very limited capacity at the individual level.  The situation here is that the senior management of this company values any software release more than it values developer well-being, end-user experience, or software quality.  Only if the developing organization is given an immediate refactoring opportunity does this sort of development make sense to a person who values sustainable software.   How can Agile practices be adopted by teams that do not perform a continuous cycle of new development, such as those whose sole purpose is to reproduce and debug customer issues? Answer: It depends.  For Scrum in particular, I don't believe Scrum is meant to manage unpredictable work.  While you can easily adopt XP practices for bug fixing, the project-management aspects of Scrum require some predictability.  My question here was meant toward those who want to apply Scrum to non-development teams.  In some cases it works, in others it does not. How can a team measure if its development efforts are both Agile and employ sound engineering practices? Answer: I'm currently leaning toward measuring these independently.  The Agile Principles are a terrific way to measure if a software team is agile.  Sound engineering practices are those practices which help developers meet the principles.  I think Scrum is being mistakenly applied as an engineering practice when it is essentially a project management practice.  In my opinion, XP and Lean are examples of good engineering practices. How can Agile be explained in an accurate way that describes its benefits to sceptical developers and/or revenue-focused non-developers? Answer: Agile techniques will result in higher-quality, lower-cost software development.  This comes primarily from finding defects earlier in the development cycle.  If there are individual developers who do not want to collaborate, write unit tests, or refactor, then these are simply developers who are either working in an area where adding these techniques will not add value (i.e. they are an expert) or they are a developer who is satisfied with the status quo.  In the first case they should be left alone.  In the second case, the results of Agile should be demonstrated by other developers who are willing to receive recognition for their efforts.  It all comes down to individuals, doesn't it?  If you're working in an organization whose Agile adoption consists exclusively of Scrum, consider ways to form individual Agile teams to demonstrate its benefits.  These can even be virtual teams that span people across org-chart boundaries.  Once you can measure real value, whether it's Scrum, Lean, or something else, people will follow.  Even the curmudgeons.

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• Identity Globe Trotters (Sep Edition): The Social Customer

  - by Tanu Sood

  Welcome to the inaugural edition of our monthly series - Identity Globe Trotters. Starting today, the last Friday of every month, we will explore regional commentary on Identity Management. We will invite guest contributors from around the world to share their opinions and experiences around Identity Management and highlight regional nuances, specific drivers, solutions and more. Today's feature is contributed by Michael Krebs, Head of Business Development at esentri consulting GmbH, a (SOA) specialized Oracle Gold Partner based in Ettlingen, Germany. In his current role, Krebs is dealing with the latest developments in Enterprise Social Networking and the Integration of Social Media within business processes.  By Michael Krebs The relevance of "easy sign-on" in the age of the "Social Customer" With the growth of Social Networks, the time people spend within those closed "eco-systems" is growing year by year. With social networks looking to integrate search engines, like Facebook announced some weeks ago, their relevance will continue to grow in contrast to the more conventional search engines. This is one of the reasons why social network accounts of the users are getting more and more like a virtual fingerprint. With the growing relevance of social networks the importance of a simple way for customers to get in touch with say, customer care or contract departments, will be crucial for sales processes in critical markets. Customers want to have one single point of contact and also an easy "login-method" with no dedicated usernames, passwords or proprietary accounts. The golden rule in the future social media driven markets will be: The lower the complexity of the initial contact, the better a company can profit from social networks. If you, for example, can generate a smart way of how an existing customer can use self-service portals, the cost in providing phone support can be lowered significantly. Recruiting and Hiring of "Digital Natives" Another particular example is "social" recruiting processes. The so called "digital natives" don´t want to type in their profile facts and CV´s in proprietary systems. Why not use the actual LinkedIn profile? In German speaking region, the market in the area of professional social networks is dominated by XING, the equivalent to LinkedIn. A few weeks back, this network also opened up their interfaces for integrating social sign-ons or the usage of profile data for recruiting-purposes. In the European (and especially the German) employment market, where the number of young candidates is shrinking because of the low birth rate in the region, it will become essential to use social-media supported hiring processes to find and on-board the rare talents. In fact, you will see traditional recruiting websites integrated with social hiring to attract the best talents in the market, where the pool of potential candidates has decreased dramatically over the years. Identity Management as a key factor in the Customer Experience process To create the biggest value for customers and also future employees, companies need to connect their HCM or CRM-systems with powerful Identity management solutions. With the highly efficient Oracle (social & mobile enabling) Identity Management solution, enterprises can combine easy sign on with secure connections to the backend infrastructure. This combination enables a "one-stop" service with personalized content for customers and talents. In addition, companies can collect valuable data for the enrichment of their CRM-data. The goal is to enrich the so called "Customer Experience" via all available customer channels and contact points. Those systems have already gained importance in the B2C-markets and will gradually spread out to B2B-channels in the near future. Conclusion: Central and "Social" Identity management is key to Customer Experience Management and Talent Management For a seamless delivery of "Customer Experience Management" and a modern way of recruiting the best talent, companies need to integrate Social Sign-on capabilities with modern CX - and Talent management infrastructure. This lowers the barrier for existing and future customers or employees to get in touch with sales, support or human resources. Identity management is the technology enabler and backbone for a modern Customer Experience Infrastructure. Oracle Identity management solutions provide the opportunity to secure Social Applications and connect them with modern CX-solutions. At the end, companies benefit from "best of breed" processes and solutions for enriching customer experience without compromising security. About esentri: esentri is a provider of enterprise social networking and brings the benefits of social network communication into business environments. As one key strength, esentri uses Oracle Identity Management solutions for delivering Social and Mobile access for Oracle’s CRM- and HCM-solutions. …..End Guest Post…. With new and enhanced features optimized to secure the new digital experience, the recently announced Oracle Identity Management 11g Release 2 enables organizations to securely embrace cloud, mobile and social infrastructures and reach new user communities to help further expand and develop their businesses. Additional Resources: Oracle Identity Management 11gR2 release Oracle Identity Management website Datasheet: Mobile and Social Access (pdf) IDM at OOW: Focus on Identity Management Facebook: OracleIDM Twitter: OracleIDM We look forward to your feedback on this post and welcome your suggestions for topics to cover in Identity Globe Trotters. Last Friday, every month!

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• Exalogic 2.0.1 Tea Break Snippets - Modifying the Default Shipped Template

  - by The Old Toxophilist

  Having installed your Exalogic Virtual environment by default you have a single template which can be used to create your vServers. Although this template is suitable for creating simple test or development vServers it is recommended that you look at creating your own custom vServers that match the environment you wish to build and deploy. Therefore this Tea Time Snippet will take you through the simple process of modifying the standard template. Before You Start To edit the template you will need the Oracle ModifyJeos Utility which can be downloaded from the eDelivery Site. Once the ModifyJeos Utility has been downloaded we can install the rpms onto either an existing vServer or one of the Control vServers. rpm -ivh ovm-modify-jeos-1.0.1-10.el5.noarch.rpm rpm -ivh ovm-template-config-1.0.1-5.el5.noarch.rpm Alternatively you can install the modify jeos packages on a none Exalogic OEL installation or a VirtualBox image. If you are doing this, assuming OEL 5u8, you will need the following rpms. rpm -ivh ovm-modify-jeos-1.0.1-10.el5.noarch.rpm rpm -ivh ovm-el5u2-xvm-jeos-1.0.1-5.el5.i386.rpm rpm -ivh ovm-template-config-1.0.1-5.el5.noarch.rpm Base Template If you have installed the modify onto a vServer running on the Exalogic then simply mount the /export/common/images from the ZFS storage and you will be able to find the el_x2-2_base_linux_guest_vm_template_2.0.1.1.0_64.tgz (or similar depending which version you have) template file. Alternatively the latest can be downloaded from the eDelivery Site. Now we have the Template tgz we will need the extract it as follows: tar -zxvf  el_x2-2_base_linux_guest_vm_template_2.0.1.1.0_64.tgz This will create a directory called BASE which will contain the System.img (VServer image) and vm.cfg (VServer Config information). This directory should be renamed to something more meaning full that indicates what we have done to the template and then the Simple name / name in the vm.cfg editted for the same reason. Modifying the Template Resizing Root File System By default the shipped template has a root size of 4 GB which will leave a vServer created from it running at 90% full on the root disk. We can simply resize the template by executing the following: modifyjeos -f System.img -T <New Size MB>) For example to imcrease the default 4 GB to 40 GB we would execute: modifyjeos -f System.img -T 40960) Resizing Swap We can modify the size of the swap space within a template by executing the following: modifyjeos -f System.img -S <New Size MB>) For example to increase the swap from the default 512 MB to 4 GB we would execute: modifyjeos -f System.img -S 4096) Changing RPMs Adding RPMs To add RPMs using modifyjeos, complete the following steps: Add the names of the new RPMs in a list file, such as addrpms.lst. In this file, you should list each new RPM in a separate line. Ensure that all of the new RPMs are in a single directory, such as rpms. Run the following command to add the new RPMs: modifyjeos -f System.img -a <path_to_addrpms.lst> -m <path_to_rpms> -nogpg Where <path_to_addrpms.lst> is the path to the location of the addrpms.lst file, and <path_to_rpms> is the path to the directory that contains the RPMs. The -nogpg option eliminates signature check on the RPMs. Removing RPMs To remove RPM s using modifyjeos, complete the following steps: Add the names of the RPMs (the ones you want to remove) in a list file, such as removerpms.lst. In this file, you should list each RPM in a separate line. The Oracle Exalogic Elastic Cloud Administrator's Guide provides a list of all RPMs that must not be removed from the vServer. Run the following command to remove the RPMs: modifyjeos -f System.img -e <path_to_removerpms.lst> Where <path_to_removerpms.lst> is the path to the location of the removerpms.lst file. Mounting the System.img For all other modifications that are not supported by the modifyjeos command (adding you custom yum repositories, pre configuring NTP, modify default NFSv4 Nobody functionality, etc) we can mount the System.img and access it directly. To facititate quick and easy mounting/unmounting of the System.img I have put together the simple scripts below. MountSystemImg.sh #!/bin/sh # The script assumes it's being run from the directory containing the System.img # Export for later i.e. during unmount export LOOP=`losetup -f` export SYSTEMIMG=/mnt/elsystem # Make Temp Mount Directory mkdir -p $SYSTEMIMG # Create Loop for the System Image losetup $LOOP System.img kpartx -a $LOOP mount /dev/mapper/`basename $LOOP`p2 $SYSTEMIMG #Change Dir into mounted Image cd $SYSTEMIMG UnmountSystemImg.sh #!/bin/sh # The script assumes it's being run from the directory containing the System.img # Assume the $LOOP & $SYSTEMIMG exist from a previous run on the MountSystemImg.sh umount $SYSTEMIMG kpartx -d $LOOP losetup -d $LOOP Packaging the Template Once you have finished modifying the template it can be simply repackaged and then imported into EMOC as described in "Exalogic 2.0.1 Tea Break Snippets - Importing Public Server Template". To do this we will simply cd to the directory above that containing the modified files and execute the following: tar -zcvf <New Template Directory> <New Template Name>.tgz The resulting.tgz file can be copied to the images directory on the ZFS and uploadd using the IB network. This entry was originally posted on the The Old Toxophilist Site.

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• Secure Your Wireless Router: 8 Things You Can Do Right Now

  - by Chris Hoffman

  A security researcher recently discovered a backdoor in many D-Link routers, allowing anyone to access the router without knowing the username or password. This isn’t the first router security issue and won’t be the last. To protect yourself, you should ensure that your router is configured securely. This is about more than just enabling Wi-Fi encryption and not hosting an open Wi-Fi network. Disable Remote Access Routers offer a web interface, allowing you to configure them through a browser. The router runs a web server and makes this web page available when you’re on the router’s local network. However, most routers offer a “remote access” feature that allows you to access this web interface from anywhere in the world. Even if you set a username and password, if you have a D-Link router affected by this vulnerability, anyone would be able to log in without any credentials. If you have remote access disabled, you’d be safe from people remotely accessing your router and tampering with it. To do this, open your router’s web interface and look for the “Remote Access,” “Remote Administration,” or “Remote Management” feature. Ensure it’s disabled — it should be disabled by default on most routers, but it’s good to check. Update the Firmware Like our operating systems, web browsers, and every other piece of software we use, router software isn’t perfect. The router’s firmware — essentially the software running on the router — may have security flaws. Router manufacturers may release firmware updates that fix such security holes, although they quickly discontinue support for most routers and move on to the next models. Unfortunately, most routers don’t have an auto-update feature like Windows and our web browsers do — you have to check your router manufacturer’s website for a firmware update and install it manually via the router’s web interface. Check to be sure your router has the latest available firmware installed. Change Default Login Credentials Many routers have default login credentials that are fairly obvious, such as the password “admin”. If someone gained access to your router’s web interface through some sort of vulnerability or just by logging onto your Wi-Fi network, it would be easy to log in and tamper with the router’s settings. To avoid this, change the router’s password to a non-default password that an attacker couldn’t easily guess. Some routers even allow you to change the username you use to log into your router. Lock Down Wi-Fi Access If someone gains access to your Wi-Fi network, they could attempt to tamper with your router — or just do other bad things like snoop on your local file shares or use your connection to downloaded copyrighted content and get you in trouble. Running an open Wi-Fi network can be dangerous. To prevent this, ensure your router’s Wi-Fi is secure. This is pretty simple: Set it to use WPA2 encryption and use a reasonably secure passphrase. Don’t use the weaker WEP encryption or set an obvious passphrase like “password”. Disable UPnP A variety of UPnP flaws have been found in consumer routers. Tens of millions of consumer routers respond to UPnP requests from the Internet, allowing attackers on the Internet to remotely configure your router. Flash applets in your browser could use UPnP to open ports, making your computer more vulnerable. UPnP is fairly insecure for a variety of reasons. To avoid UPnP-based problems, disable UPnP on your router via its web interface. If you use software that needs ports forwarded — such as a BitTorrent client, game server, or communications program — you’ll have to forward ports on your router without relying on UPnP. Log Out of the Router’s Web Interface When You’re Done Configuring It Cross site scripting (XSS) flaws have been found in some routers. A router with such an XSS flaw could be controlled by a malicious web page, allowing the web page to configure settings while you’re logged in. If your router is using its default username and password, it would be easy for the malicious web page to gain access. Even if you changed your router’s password, it would be theoretically possible for a website to use your logged-in session to access your router and modify its settings. To prevent this, just log out of your router when you’re done configuring it — if you can’t do that, you may want to clear your browser cookies. This isn’t something to be too paranoid about, but logging out of your router when you’re done using it is a quick and easy thing to do. Change the Router’s Local IP Address If you’re really paranoid, you may be able to change your router’s local IP address. For example, if its default address is 192.168.0.1, you could change it to 192.168.0.150. If the router itself were vulnerable and some sort of malicious script in your web browser attempted to exploit a cross site scripting vulnerability, accessing known-vulnerable routers at their local IP address and tampering with them, the attack would fail. This step isn’t completely necessary, especially since it wouldn’t protect against local attackers — if someone were on your network or software was running on your PC, they’d be able to determine your router’s IP address and connect to it. Install Third-Party Firmwares If you’re really worried about security, you could also install a third-party firmware such as DD-WRT or OpenWRT. You won’t find obscure back doors added by the router’s manufacturer in these alternative firmwares. Consumer routers are shaping up to be a perfect storm of security problems — they’re not automatically updated with new security patches, they’re connected directly to the Internet, manufacturers quickly stop supporting them, and many consumer routers seem to be full of bad code that leads to UPnP exploits and easy-to-exploit backdoors. It’s smart to take some basic precautions. Image Credit: Nuscreen on Flickr     

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• 7-Eleven Improves the Digital Guest Experience With 10-Minute Application Provisioning

  - by MichaelM-Oracle

  By Vishal Mehra - Director, Cloud Computing, Oracle Consulting Making the Cloud Journey Matter There’s much more to cloud computing than cutting costs and closing data centers. In fact, cloud computing is fast becoming the engine for innovation and productivity in the digital age. Oracle Consulting Services contributes to our customers’ cloud journey by accelerating application provisioning and rapidly deploying enterprise solutions. By blending flexibility with standardization, our Middleware as a Service (MWaaS) offering is ensuring the success of many cloud initiatives. 10-Minute Application Provisioning Times at 7-Eleven As a case in point, 7-Eleven recently highlighted the scope, scale, and results of a cloud-powered environment. The world’s largest convenience store chain is rolling out a Digital Guest Experience (DGE) program across 8,500 stores in the U.S. and Canada. Everyday, 7-Eleven connects with tens of millions of customers through point-of-sale terminals, web sites, and mobile apps. Promoting customer loyalty, targeting promotions, downloading digital coupons, and accepting digital payments are all part of the roadmap for a comprehensive and rewarding customer experience. And what about the time required for deploying successive versions of this mission-critical solution? Ron Clanton, 7-Eleven's DGE Program Manager, Information Technology reported at Oracle Open World, " We are now able to provision new environments in less than 10 minutes. This includes the complete SOA Suite on Exalogic, and Enterprise Manager managing both the SOA Suite, Exalogic, and our Exadata databases ." OCS understands the complex nature of innovative solutions and has processes and expertise to help clients like 7-Eleven rapidly develop technology that enhances the customer experience with little more than the click of a button. OCS understood that the 7-Eleven roadmap required careful planning, agile development, and a cloud-capable environment to move fast and perform at enterprise scale. Business Agility Today’s business-savvy technology leaders face competing priorities as they confront the digital disruptions of the mobile revolution and next-generation enterprise applications. To support an innovation agenda, IT is required to balance competing priorities between development and operations groups. Standardization and consolidation of computing resources are the keys to success. With our operational and technical expertise promoting business agility, Oracle Consulting's deep Middleware as a Service experience can make a significant difference to our clients by empowering enterprise IT organizations with the computing environment they seek to keep up with the pace of change that digitally driven business units expect. Depending on the needs of the organization, this environment runs within a private, public, or hybrid cloud infrastructure. Through on-demand access to a shared pool of configurable computing resources, IT delivers the standard tools and methods for developing, integrating, deploying, and scaling next-generation applications. Gold profiles of predefined configurations eliminate the version mismatches among databases, application servers, and SOA suite components, delivered both by Oracle and other enterprise ISVs. These computing resources are well defined in business terms, enabling users to select what they need from a service catalog. Striking the Balance between Development and Operations As a result, development groups have the flexibility to choose among a menu of available services with descriptions of standard business functions, service level guarantees, and costs. Faced with the consumerization of enterprise IT, they can deliver the innovative customer experiences that seamlessly integrate with underlying enterprise applications and services. This cloud-powered development and testing environment accelerates release cycles to ensure agile development and rapid deployments. At the same time, the operations group is relying on certified stacks and frameworks, tuned to predefined environments and patterns. Operators can maintain a high level of security, and continue best practices for applications/systems monitoring and management. Moreover, faced with the challenges of delivering on service level agreements (SLAs) with the business units, operators can ensure performance, scalability, and reliability of the infrastructure. The elasticity of a cloud-computing environment – the ability to rapidly add virtual machines and storage in response to computing demands -- makes a difference for hardware utilization and efficiency. Contending with Continuous Change What does it take to succeed on the promise of the cloud? As the engine for innovation and productivity in the digital age, IT must face not only the technical transformations but also the organizational challenges of the cloud. Standardizing key technologies, resources, and services through cloud computing is only one part of the cloud journey. Managing relationships among multiple department and projects over time – developing the management, governance, and monitoring capabilities within IT – is an often unmentioned but all too important second part. In fact, IT must have the organizational agility to contend with continuous change. This is where a skilled consulting services partner can play a pivotal role as a trusted advisor in the successful adoption of cloud solutions. With a lifecycle services approach to delivering innovative business solutions, Oracle Consulting Services has expertise and a portfolio of services to help enterprise customers succeed on their cloud journeys as well as other converging mega trends .

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• High Availability for IaaS, PaaS and SaaS in the Cloud

  - by BuckWoody

  Outages, natural disasters and unforeseen events have proved that even in a distributed architecture, you need to plan for High Availability (HA). In this entry I'll explain a few considerations for HA within Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS). In a separate post I'll talk more about Disaster Recovery (DR), since each paradigm has a different way to handle that. Planning for HA in IaaS IaaS involves Virtual Machines - so in effect, an HA strategy here takes on many of the same characteristics as it would on-premises. The primary difference is that the vendor controls the hardware, so you need to verify what they do for things like local redundancy and so on from the hardware perspective. As far as what you can control and plan for, the primary factors fall into three areas: multiple instances, geographical dispersion and task-switching. In almost every cloud vendor I've studied, to ensure your application will be protected by any level of HA, you need to have at least two of the Instances (VM's) running. This makes sense, but you might assume that the vendor just takes care of that for you - they don't. If a single VM goes down (for whatever reason) then the access to it is lost. Depending on multiple factors, you might be able to recover the data, but you should assume that you can't. You should keep a sync to another location (perhaps the vendor's storage system in another geographic datacenter or to a local location) to ensure you can continue to serve your clients. You'll also need to host the same VM's in another geographical location. Everything from a vendor outage to a network path problem could prevent your users from reaching the system, so you need to have multiple locations to handle this. This means that you'll have to figure out how to manage state between the geo's. If the system goes down in the middle of a transaction, you need to figure out what part of the process the system was in, and then re-create or transfer that state to the second set of systems. If you didn't write the software yourself, this is non-trivial. You'll also need a manual or automatic process to detect the failure and re-route the traffic to your secondary location. You could flip a DNS entry (if your application can tolerate that) or invoke another process to alias the first system to the second, such as load-balancing and so on. There are many options, but all of them involve coding the state into the application layer. If you've simply moved a state-ful application to VM's, you may not be able to easily implement an HA solution. Planning for HA in PaaS Implementing HA in PaaS is a bit simpler, since it's built on the concept of stateless applications deployment. Once again, you need at least two copies of each element in the solution (web roles, worker roles, etc.) to remain available in a single datacenter. Also, you need to deploy the application again in a separate geo, but the advantage here is that you could work out a "shared storage" model such that state is auto-balanced across the world. In fact, you don't have to maintain a "DR" site, the alternate location can be live and serving clients, and only take on extra load if the other site is not available. In Windows Azure, you can use the Traffic Manager service top route the requests as a type of auto balancer. Even with these benefits, I recommend a second backup of storage in another geographic location. Storage is inexpensive; and that second copy can be used for not only HA but DR. Planning for HA in SaaS In Software-as-a-Service (such as Office 365, or Hadoop in Windows Azure) You have far less control over the HA solution, although you still maintain the responsibility to ensure you have it. Since each SaaS is different, check with the vendor on the solution for HA - and make sure you understand what they do and what you are responsible for. They may have no HA for that solution, or pin it to a particular geo, or perhaps they have a massive HA built in with automatic load balancing (which is often the case).   All of these options (with the exception of SaaS) involve higher costs for the design. Do not sacrifice reliability for cost - that will always cost you more in the end. Build in the redundancy and HA at the very outset of the project - if you try to tack it on later in the process the business will push back and potentially not implement HA. References: http://www.bing.com/search?q=windows+azure+High+Availability  (each type of implementation is different, so I'm routing you to a search on the topic - look for the "Patterns and Practices" results for the area in Azure you're interested in)

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• What's My Problem? What's Your Problem?

  - by Jacek Ziabicki

  Software installers are not made for building demo environments. I can say this much after 12 years (on and off) of supporting my fellow sales consultants with environments for software demonstrations. When we release software, we include installation programs and procedures that are designed for use by our clients – to build a production environment and a limited number of testing, training and development environments. Different Objectives Your priorities when building an environment for client use vs. building a demo environment are very different. In a production environment, security, stability, and performance concerns are paramount. These environments are built on a specific server and rarely, if ever, moved to a different server or different network address. There is typically just one application running on a particular server (physical or virtual). Once built, the environment will be used for months or years at a time. Because of security considerations, the installation program wants to make these environments very specific to the organization using the software and the use case, encoding a fully qualified name of the server, or even the IP address on the network, in the configuration. So you either go through the installation procedure for each environment, or learn how to clone and reconfigure the software as a separate instance to build all your non-production environments. This may not matter much if the installation is as simple as clicking on the Setup program. But for enterprise applications, you have a number of configuration settings that you need to get just right – so whether you are installing from scratch or reconfiguring an existing installation, this requires both time and expertise in the particular piece of software. If you need a setup of several applications that are integrated to talk to one another, it is a whole new level of complexity. Now you need the expertise in all of the applications involved (plus the supporting technology products), and in addition to making each application work, you also have to configure the integration endpoints. Each application needs the URLs and credentials to call the integration layer, and the integration must be able to call each application. Then you have to make sure that each app has the right data so a business process initiated in one application can continue in the next. And, you will need to check that each application has the correct version and patch level for the integration to work. When building demo environments, your #1 concern is agility. If you can get away with a small number of long-running environments, you are lucky. More likely, you may get a request for a dedicated environment for a demonstration that is two weeks away: how quickly can you make this available so we still have the time to build the client-specific data? We are running a hands-on workshop next month, and we’ll need 15 instances of application X environment so each student can have a separate server for the exercises. We cannot connect to our data center from the client site, the client’s security policy won’t allow our VPN to go through – so we need a portable environment that we can bring with us. Our consultants need to be able to work at the hotel, airport, and the airplane, so we really want an environment that can run on a laptop. The client will need two playpen environments running in the cloud, accessible from their network, for a series of workshops that start two weeks from now. We have seen all of these scenarios and more. Here you would be much better served by a generic installation that would be easy to clone. Welcome to the Wonder Machine The reason I started this blog is to share a particular design of a demo environment, a special way to install software, that can address the above requirements, even for integrated setups. This design was created by a team at Oracle Utilities Global Business Unit, and we are using this setup for most of our demo environments. In a bout of modesty we called it the Wonder Machine. Over the next few posts – think of it as a novel in parts – I will tell you about the big idea, how it was implemented and what you can do with it. After we have laid down the groundwork, I would like to share some tips and tricks for users of our Wonder Machine implementation, as well as things I am learning about building portable, cloneable environments. The Wonder Machine is by no means a closed specification, it is under active development! I am hoping this blog will be of interest to two groups of readers – the users of the Wonder Machine we have built at Oracle Utilities, who want to get the most out of their demo environments and be able to reconfigure it to their needs – and to people who need to build environments for demonstration, testing, training, development and would like to make them cloneable and portable to maximize the reuse of their effort. Surely we are not the only ones facing this problem? If you can think of a better way to solve it, or if you can help us improve on our concept, I will appreciate your comments!

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• Performance triage

  - by Dave

  Folks often ask me how to approach a suspected performance issue. My personal strategy is informed by the fact that I work on concurrency issues. (When you have a hammer everything looks like a nail, but I'll try to keep this general). A good starting point is to ask yourself if the observed performance matches your expectations. Expectations might be derived from known system performance limits, prototypes, and other software or environments that are comparable to your particular system-under-test. Some simple comparisons and microbenchmarks can be useful at this stage. It's also useful to write some very simple programs to validate some of the reported or expected system limits. Can that disk controller really tolerate and sustain 500 reads per second? To reduce the number of confounding factors it's better to try to answer that question with a very simple targeted program. And finally, nothing beats having familiarity with the technologies that underlying your particular layer. On the topic of confounding factors, as our technology stacks become deeper and less transparent, we often find our own technology working against us in some unexpected way to choke performance rather than simply running into some fundamental system limit. A good example is the warm-up time needed by just-in-time compilers in Java Virtual Machines. I won't delve too far into that particular hole except to say that it's rare to find good benchmarks and methodology for java code. Another example is power management on x86. Power management is great, but it can take a while for the CPUs to throttle up from low(er) frequencies to full throttle. And while I love "turbo" mode, it makes benchmarking applications with multiple threads a chore as you have to remember to turn it off and then back on otherwise short single-threaded runs may look abnormally fast compared to runs with higher thread counts. In general for performance characterization I disable turbo mode and fix the power governor at "performance" state. Another source of complexity is the scheduler, which I've discussed in prior blog entries. Lets say I have a running application and I want to better understand its behavior and performance. We'll presume it's warmed up, is under load, and is an execution mode representative of what we think the norm would be. It should be in steady-state, if a steady-state mode even exists. On Solaris the very first thing I'll do is take a set of "pstack" samples. Pstack briefly stops the process and walks each of the stacks, reporting symbolic information (if available) for each frame. For Java, pstack has been augmented to understand java frames, and even report inlining. A few pstack samples can provide powerful insight into what's actually going on inside the program. You'll be able to see calling patterns, which threads are blocked on what system calls or synchronization constructs, memory allocation, etc. If your code is CPU-bound then you'll get a good sense where the cycles are being spent. (I should caution that normal C/C++ inlining can diffuse an otherwise "hot" method into other methods. This is a rare instance where pstack sampling might not immediately point to the key problem). At this point you'll need to reconcile what you're seeing with pstack and your mental model of what you think the program should be doing. They're often rather different. And generally if there's a key performance issue, you'll spot it with a moderate number of samples. I'll also use OS-level observability tools to lock for the existence of bottlenecks where threads contend for locks; other situations where threads are blocked; and the distribution of threads over the system. On Solaris some good tools are mpstat and too a lesser degree, vmstat. Try running "mpstat -a 5" in one window while the application program runs concurrently. One key measure is the voluntary context switch rate "vctx" or "csw" which reflects threads descheduling themselves. It's also good to look at the user; system; and idle CPU percentages. This can give a broad but useful understanding if your threads are mostly parked or mostly running. For instance if your program makes heavy use of malloc/free, then it might be the case you're contending on the central malloc lock in the default allocator. In that case you'd see malloc calling lock in the stack traces, observe a high csw/vctx rate as threads block for the malloc lock, and your "usr" time would be less than expected. Solaris dtrace is a wonderful and invaluable performance tool as well, but in a sense you have to frame and articulate a meaningful and specific question to get a useful answer, so I tend not to use it for first-order screening of problems. It's also most effective for OS and software-level performance issues as opposed to HW-level issues. For that reason I recommend mpstat & pstack as my the 1st step in performance triage. If some other OS-level issue is evident then it's good to switch to dtrace to drill more deeply into the problem. Only after I've ruled out OS-level issues do I switch to using hardware performance counters to look for architectural impediments.

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• WEBLOGIC 12C HANDS-ON BOOTCAMP

  - by agallego

    Oracle PartnerNetwork | Account | Feedback   JOIN THE ORACLE WEBLOGIC PARTNER COMMUNITY AND ATTEND A WEBLOGIC 12C HANDS-ON BOOTCAMP Dear partner As a valued partner we would like to invite you for the WebLogic Partner Community and our WebLogic 12c hands-on Bootcamps – free of charge! Please first login at http://partner.oracle.com and then visit: WebLogic Partner Community. (If you need support with your account please contact the Oracle Partner Business Center). The goal of the WebLogic Partner Community is to provide you with the latest information on Oracle's offerings and to facilitate the exchange of experience within community members. Register Now FREE Assessment vouchers to become certified and WebLogic Server 12c 200 new Features and Training Connect and Network   WebLogic Blogs   WebLogic on Facebook   WebLogic on LinkedIn   WebLogic on Twitter   WebLogic on Oracle Mix WebLogic 12c hands-on Workshops We offer free3 days hands-on WebLogic 12c workshops for Oracle partners who want to become Application Grid Specialized: Register Here! Country Date Location Registration   Germany  3-5 April 2012 Oracle Düsseldorf Click here   France  24-26 April 2012 Oracle Colombes Click here   Spain 08-10 May 2012  Oracle Madrid  Click here   Netherlands  22-24 May 2012  Oracle Amsterdam  Click here   United Kingdom  06-08 June 2012  Oracle Reading  Click here   Italy  19-21 June 2012  Oracle Cinisello Balsamo  Click here   Portugal  10-12 July 2012  Oracle Lisbon  Click here Skill requirements Attendees need to have the following skills as this is required by the product-set and to make sure they get the most out of the training: Basic knowledge in Java and JavaEE Understanding the Application Server concept Basic knowledge in older releases of WebLogic Server would be beneficial Member of WebLogic Partner Community for registration please vist http://www.oracle.com/partners/goto/wls-emea Hardware requirements Every participant works on his own notebook. The minimal hardware requirements are: 4Gb physical RAM (we will boot the image with 2Gb RAM)  dual core CPU 15 GB HD Software requirements Please install Oracle VM VirtualBox 4.1.8 Follow-up and certification  With the workshop registration you agree to the following next steps Follow-up training attend and pass the Oracle Application Grid Certified Implementation Specialist Registration For details and registration please visit Register Here Free WebLogic Certification (Free assessment voucher to become certified) For all WebLogic experts, we offer free vouchers worth $195 for the Oracle Application Grid Certified Implementation Specialist assessment. To demonstrate your WebLogic knowledge you first have to pass the free online assessment Oracle Application Grid PreSales Specialist. For free vouchers, please send an e-mail with the screenshot of your Oracle Application Grid PreSales certirficate to [email protected] including your Name, Company, E-mail and Country. Note: This offer is limited to partners from Europe Middle East and Africa. Partners from other countries please contact your Oracle partner manager. WebLogic Specialization To become specialized in Application Grid, please make sure that you access the: Application Grid Specialization Guide Application Grid Specialization Checklist If you have any questions please contact the Oracle Partner Business Center. Oracle WebLogic Server 12c Key New Capabilities Java EE 6 and Developer Productivity Simplified Deployment and Management with Virtualization Integrated Traffic Management Enhanced High Availability and Disaster Recovery Much Higher Performance For more information please visit: Presentation from the WebLogic 12c launch Technical Presentation from the WebLogic 12c launch WebLogic OTN Website WebLogic 12c Virtual Conference Environment WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea (OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Best regards, Jürgen Kress WebLogic Partner Adoption EMEA Tel. +49 89 1430 1479 E-Mail: [email protected]   Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact PBC | Legal Notices and Terms of Use | Privacy Statement Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States Your privacy is important to us. You can login to your account to update your e-mail subscriptions or you can opt-out of all Oracle Marketing e-mails at any time. Please note that opting-out of Marketing communications does not affect your receipt of important business communications related to your current relationship with Oracle such as Security Updates, Event Registration notices, Account Management and Support/Service communications.

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