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• Welch's Juices-up Its Inventory Management with Oracle Supply Chain

  - by [email protected]

  Supply & Demand Chain Executive published recently a great success story about Welch's implementation of "Take Supply Chain and G.SI to work with Oracle Process Manufacturing". The company says it's been able to improve operational control, inventory accuracy, visibility and order fulfillment by automating its processes across three production/warehousing locations nationwide. Improving warehouse and inventory management operations creates efficiencies across a high-velocity nationwide supply chain Welch's production facilities were collecting more information than ever before on the flow of materials and inventory, but the company needed an effective and accurate method to organize and manage these data.   Article found at: http://www.sdcexec.com/publication/article.jsp?pubId=1&id=12256&pageNum=2     

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• Welch's Juices-up Its Inventory Management with Oracle Supply Chain

  - by [email protected]

  Supply & Demand Chain Executive published recently a great success story about Welch's implementation of "Take Supply Chain and G.SI to work with Oracle Process Manufacturing". The company says it's been able to improve operational control, inventory accuracy, visibility and order fulfillment by automating its processes across three production/warehousing locations nationwide. Improving warehouse and inventory management operations creates efficiencies across a high-velocity nationwide supply chain Welch's production facilities were collecting more information than ever before on the flow of materials and inventory, but the company needed an effective and accurate method to organize and manage these data.   Article found at: http://www.sdcexec.com/publication/article.jsp?pubId=1&id=12256&pageNum=2     

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• CISDI Cloud - Industrial Cloud Computing Platform based on Oracle Products

  - by Wenyu Duan

  In today's era, Cloud Computing is becoming integral to the vision and corporate strategy of leading organizations and is often seen as a key business driver to achieve growth and innovation. Headquartered in Chongqing, China, CISDI Engineering Co., Ltd. is a large state-owned engineering company, offering consulting, engineering design, EPC contracting, and equipment integration services to steel producers all over the world. With over 50 years of experience, CISDI offers quality services for every aspect of production for projects in the metal industry and the company has evolved into a leading international engineering service group with 18 subsidiaries providing complete lifecycle for E&C projects. CISDI group delegation led by Mr. Zhaohui Yu, CEO of CISDI Group, Mr. Zhiyou Li, CEO of CISDI Info, Mr. Qing Peng, CTO of CISDI Info and Mr. Xin Xiao, Head of CISDI Info's R&D joined Oracle OpenWorld 2012 and presented a very impressive cloud initiative case in their session titled “E&C Industry Solution in CISDI Cloud - An Industrial Cloud Computing Platform Based on Oracle Products”. CISDI group plans to expand through three phases in the construction of its cloud computing platform: first, it will relocate its existing technologies to Oracle systems, along with establishing private cloud for CISDI; secondly, it will gradually provide mixed cloud services for its subsidiaries and partners; and finally it plans to launch an industrial cloud with a highly mature, secure and scalable environment providing cloud services for customers in the engineering construction and steel industries, among others. “CISDI Cloud” will become the growth engine for the organization to expand its global reach through online services and achieving the strategic objective of being the preferred choice of E&C companies worldwide. The new cloud computing platform is designed to provide access to the shared computing resources pool in a self-service, dynamic, elastic and measurable way. It’s flexible and scalable grid structure can support elastic expansion and sustainable growth, and can bring significant benefits in speed, agility and efficiency. Further, the platform can greatly cut down deployment and maintenance costs. CISDI delegation highlighted these points as the key reasons why the group decided to have a strategic collaboration with Oracle for building this world class industrial cloud - - Oracle’s strategy: Open, Complete and Integrated - Oracle as the only company who can provide engineered system, with complete product chain of hardware and software - Exadata, Exalogic, EM 12c to provide solid foundation for "CISDI Cloud" The cloud blueprint and advanced architecture for industrial cloud computing platform presented in the session shows how Oracle products and technologies together with industrial applications from CISDI can provide end-end portfolio of E&C industry services in cloud. CISDI group was recognized for business leadership and innovative solutions and was presented with Engineering and Construction Industry Excellence Award during Oracle OpenWorld.

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• Intermittent silent failures when receiving email

  - by s t

  I’ve had a company host my website and email for the last six months or so and I’m having intermittent and silent failures where emails sent to me are not received. The sender never receives a “delivery notification failure” message. This has happened on multiple domains (@gmail.com, @microsoft.com) I’ve experienced it happening first hand when I sent a mail to myself from another account but I was unable to reproduce the error. It’s very rare (one in every 300 emails or so) The mails are not routed to my junk folder :) Obviously I’m worried about the effect this has on my business – but what can I do? I don’t believe I have enough information to diagnose the problem (neither does my hosting company when I presented them with the same information) – should I switch to another host?

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• Customer Spotlight: Land O’Lakes

  - by kellsey.ruppel

  Land O’Lakes, Inc. is one of America’s premier member-owned cooperatives, offering local cooperatives and agricultural producers across the nation an extensive line of agricultural supplies, as well as state-of-the-art production and business services. WinField Solutions, a company within Land O’Lakes, is using Oracle WebCenter to improve online experiences for their customers, partners, and employees. The company’s more than 3,000 seed customers, and its more than 300 internal and external sales force members and business partners, use Oracle WebCenter to handle all aspects of account management and order entry through a consolidated, personalized, secure user interface. Learn more about Land O’Lakes and Oracle WebCenter by reading this interview with Barry Libenson, Land O’Lakes chief information officer, or by watching this video.

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• Best development architecture for a small team of programmers ( WAMP Stack )

  - by Tio

  Hi all.. I'm in the first month of work in a new company.. and after I met the two programmer's and asked how things are organized in terms of projects inside the company, they simply shrug their shoulders, and said that nothing is organized.. I think my jaw hit the ground that same time.. ( I know some, of you think I should quit, but I'm on a privileged position, I'm the most experienced there, so there's room for me to grow inside the company, and I'm taking the high road ).. So I talked to the IT guy, and one of the programmers, and maybe this week I'm going to get a server all to myself to start organizing things. I've used various architectures in my previous work experiences, on one I was developing in a server on the network ( no source control of course ).. another experience I had was developing in my local computer, with no server on the network, just source control. And at home, I have a mix of the two, everything I code is on a server on the network, and I have those folders under source control, and I also have a no-ip account configured on that server so I can access it everywhere and I can show the clients anything. For me I think this last solution ( the one I have at home ) is the best: Network server with WAMP stack. The server as a public IP so we can access it by domain name. And use subdomains for each project. Everybody works directly on the network server. I think the problem arises, when two or more people want to work on the same project, in this case the only way to do this is by using source control and local repositories, this is great, but I think this turns development a lot more complicated. In the example I gave, to make a change to the code, I would simply need to open the file in my favorite editor, make the change, alter the database, check in the changes into source control and presto all done. Using local repositories, I would have to get the latest version, run the scripts on the local database to update it, alter the file, alter the database, check in the changes to the network server, update the database on the network server, see if everything is running well on the network server, and presto all done, to me this seems overcomplicated for a change on a simple php page. I could share the database for the local development and for the network server, that sure would help. Maybe the best way to do this is just simply: Network server with WAMP stack ( test server so to speak ), public server accessible trough the web. LAMP stack on every developer computer ( minus the database ) We develop locally, test, then check in the changes into the server test and presto. What do you think? Maybe I should start doing this at home.. Thanks and best regards... Edit: I'm sorry I made a mistake and switched WAMP with LAMP, sorry about that..

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• Converting web.config from IIS6 to IIS7 format

  - by jamesbee

  I'm a bit stuck, kinda been lumbered with a website developed over a year ago. The company that designed it and the company that own it dont now speak so I have been lumbered with trying to get it to work. Bought the web space and have loaded it on to one of our sub domains while I get it working. Problem is that the Hosting provider is running ISS7 and the web.config was designed in IIS6 so am getting an error500 cause the tags are wrong. Could anyone give me some pointers on how to migrate the current web.config file over to IIS7.

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• EMC Sets Its Sights on Automated Data Management

  EMC wants to be enterprises' one-stop shop for data management, but the company's vision doesn't end with storage.

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• SQLAuthority News – A Quick Note on @Pluralsight Video – Call Me Maybe Developer Way

  - by pinaldave

  I write a lot about how important learning and training is.  Any of my readers will know that I think the key to success is staying current with your education and taking very opportunity to increase your “tool kit” of skills.  I hope that I have not made the impression that it is all in the employees hands to make sure they are happy and satisfied at their jobs. I also firmly believe that a good boss will make good employees.  A boss who is good at communicating,  and leading, who knows how to nip problem in the bud and allocate resources wisely will have a well-oiled machine.  This means happy employees and a great work environment. It is important to have a healthy work environment because you will not succeed without one.  Successful business will always have the type of environment that fosters creativity and has efficient employees.  A healthy environment doesn’t force employees to produce results, but allows them to progress and create the results themselves. The result of a healthy work environment is that employees will enjoy their work and then work harder.  This can bring the company more revenue, and hopefully the employees will see the result of their hard work in bonuses and raises.  However, money is important but it is certainly secondary – the important part is the dedication of the employees to their work and to their company.  This is the true key to success. Any employee who recognizes this description as their working environment should consider themselves fortunate.  They are allowed to grow and do better, and employees being treated fairly can be a rarity in this world.  One company that I believe adheres to this principle is Pluralsight – as evidenced by this fun video. I have blogged about it earlier. (check out my cameo at 0:37). It was great fun to work with the employees at Pluralsight while making this video.  They are a great bunch and clearly have a great work environment – we wouldn’t have had this much fun if not!  I have to tell you a little bit about making this video.  My wife shot it with her mobile phone, which was certainly a different but exciting experience!  It was hard to get the look of the video right, since I was trying to portray a body builder – this was a little outside of my own personal experience.  I have what I like to call a “healthy” body type, so trying to look extremely fit like some of the other “actors” in this video was a challenge – but I do hope that you all think I succeeded.  All in all, it was great fun to participate in this video and I hope to see my friends at Pluralsight again soon. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology, Video

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• Should I avoid SharePoint Development in Visual Studio?

  - by SaphuA

  Hello, Not long ago I started an internship at a company that supplies SharePoint consultancy, hosting and development. While their consultancy seems to be pretty good and solid, I feel their development department lacks direction. The reason for this, most likely, is that they stopped outsourcing not too long ago. One thing that I've frequently bumped my head into is the following: My supervisor strongly insists that everything that can be done natively in SharePoint (somehow this includes editing xslt files in Designer) should be done in SharePoint. Even if this results in longer development time (at least when they make me write XSLT) and reduced usability. Her main arguments for this are: Better maintainability Editing the functionality doesn't require programming knowledge I feel the company is a little biassed and I am unable to get a decent discussion going. This is why I am looking for other places to get some responses on the subject (and not only on the arguments of my supervisor, but more on the subject in general). Kind regards

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• Oracle + Sun Product Strategy Webcast Series

  - by Paulo Folgado

  The Oracle + Sun Product Strategy Webcast series is composed of informative, on-demand sessions that offer strategies for Sun's major product lines related to the company combination, explain how Oracle will deliver more innovation to our customers, and outline our approach to protecting customers' investments. Ranging from 5 to 27 minutes each, the Webcasts cover the strategies for hardware, systems, software, solutions, and partners.In addition, Judson Althoff, SVP, Worldwide Alliances and Channels, Oracle, followed up the Webcast series with a video FAQ to help answer the following top partner questions about the Oracle + Sun combination and the OPN Specialized program: What is the impact the overall combined company will have on the partners?What are Oracle's plans for selling direct and what is the impact to partners?How will Sun partners integrate into OPN Specialized?As a Sun partner, am I automatically migrated into OPN Specialized?Will Oracle continue to partner with other hardware vendors?How will Oracle map existing Sun investments and certifications into OPN Specialized?As a Sun partner new to Oracle, where should I be placing my focus?What can partners expect to see relative to Exadata V2?How do content delivery platforms (CDPs) fit into the Oracle framework?How do existing Sun Partners place orders?

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• The Red Gate and .NET Reflector Debacle

  - by Rick Strahl

  About a month ago Red Gate – the company who owns the NET Reflector tool most .NET devs use at one point or another – decided to change their business model for Reflector and take the product from free to a fully paid for license model. As a bit of history: .NET Reflector was originally created by Lutz Roeder as a free community tool to inspect .NET assemblies. Using Reflector you can examine the types in an assembly, drill into type signatures and quickly disassemble code to see how a particular method works.  In case you’ve been living under a rock and you’ve never looked at Reflector, here’s what it looks like drilled into an assembly from disk with some disassembled source code showing: Note that you get tons of information about each element in the tree, and almost all related types and members are clickable both in the list and source view so it’s extremely easy to navigate and follow the code flow even in this static assembly only view. For many year’s Lutz kept the the tool up to date and added more features gradually improving an already amazing tool and making it better. Then about two and a half years ago Red Gate bought the tool from Lutz. A lot of ruckus and noise ensued in the community back then about what would happen with the tool and… for the most part very little did. Other than the incessant update notices with prominent Red Gate promo on them life with Reflector went on. The product didn’t die and and it didn’t go commercial or to a charge model. When .NET 4.0 came out it still continued to work mostly because the .NET feature set doesn’t drastically change how types behave.  Then a month back Red Gate started making noise about a new Version Version 7 which would be commercial. No more free version - and a shit storm broke out in the community. Now normally I’m not one to be critical of companies trying to make money from a product, much less for a product that’s as incredibly useful as Reflector. There isn’t day in .NET development that goes by for me where I don’t fire up Reflector. Whether it’s for examining the innards of the .NET Framework, checking out third party code, or verifying some of my own code and resources. Even more so recently I’ve been doing a lot of Interop work with a non-.NET application that needs to access .NET components and Reflector has been immensely valuable to me (and my clients) if figuring out exact type signatures required to calling .NET components in assemblies. In short Reflector is an invaluable tool to me. Ok, so what’s the problem? Why all the fuss? Certainly the $39 Red Gate is trying to charge isn’t going to kill any developer. If there’s any tool in .NET that’s worth $39 it’s Reflector, right? Right, but that’s not the problem here. The problem is how Red Gate went about moving the product to commercial which borders on the downright bizarre. It’s almost as if somebody in management wrote a slogan: “How can we piss off the .NET community in the most painful way we can?” And that it seems Red Gate has a utterly succeeded. People are rabid, and for once I think that this outrage isn’t exactly misplaced. Take a look at the message thread that Red Gate dedicated from a link off the download page. Not only is Version 7 going to be a paid commercial tool, but the older versions of Reflector won’t be available any longer. Not only that but older versions that are already in use also will continually try to update themselves to the new paid version – which when installed will then expire unless registered properly. There have also been reports of Version 6 installs shutting themselves down and failing to work if the update is refused (I haven’t seen that myself so not sure if that’s true). In other words Red Gate is trying to make damn sure they’re getting your money if you attempt to use Reflector. There’s a lot of temptation there. Think about the millions of .NET developers out there and all of them possibly upgrading – that’s a nice chunk of change that Red Gate’s sitting on. Even with all the community backlash these guys are probably making some bank right now just because people need to get life to move on. Red Gate also put up a Feedback link on the download page – which not surprisingly is chock full with hate mail condemning the move. Oddly there’s not a single response to any of those messages by the Red Gate folks except when it concerns license questions for the full version. It puzzles me what that link serves for other yet than another complete example of failure to understand how to handle customer relations. There’s no doubt that that all of this has caused some serious outrage in the community. The sad part though is that this could have been handled so much less arrogantly and without pissing off the entire community and causing so much ill-will. People are pissed off and I have no doubt that this negative publicity will show up in the sales numbers for their other products. I certainly hope so. Stupidity ought to be painful! Why do Companies do boneheaded stuff like this? Red Gate’s original decision to buy Reflector was hotly debated but at that the time most of what would happen was mostly speculation. But I thought it was a smart move for any company that is in need of spreading its marketing message and corporate image as a vendor in the .NET space. Where else do you get to flash your corporate logo to hordes of .NET developers on a regular basis?  Exploiting that marketing with some goodwill of providing a free tool breeds positive feedback that hopefully has a good effect on the company’s visibility and the products it sells. Instead Red Gate seems to have taken exactly the opposite tack of corporate bullying to try to make a quick buck – and in the process ruined any community goodwill that might have come from providing a service community for free while still getting valuable marketing. What’s so puzzling about this boneheaded escapade is that the company doesn’t need to resort to underhanded tactics like what they are trying with Reflector 7. The tools the company makes are very good. I personally use SQL Compare, Sql Data Compare and ANTS Profiler on a regular basis and all of these tools are essential in my toolbox. They certainly work much better than the tools that are in the box with Visual Studio. Chances are that if Reflector 7 added useful features I would have been more than happy to shell out my $39 to upgrade when the time is right. It’s Expensive to give away stuff for Free At the same time, this episode shows some of the big problems that come with ‘free’ tools. A lot of organizations are realizing that giving stuff away for free is actually quite expensive and the pay back is often very intangible if any at all. Those that rely on donations or other voluntary compensation find that they amount contributed is absolutely miniscule as to not matter at all. Yet at the same time I bet most of those clamouring the loudest on that Red Gate Reflector feedback page that Reflector won’t be free anymore probably have NEVER made a donation to any open source project or free tool ever. The expectation of Free these days is just too great – which is a shame I think. There’s a lot to be said for paid software and having somebody to hold to responsible to because you gave them some money. There’s an incentive –> payback –> responsibility model that seems to be missing from free software (not all of it, but a lot of it). While there certainly are plenty of bad apples in paid software as well, money tends to be a good motivator for people to continue working and improving products. Reasons for giving away stuff are many but often it’s a naïve desire to share things when things are simple. At first it might be no problem to volunteer time and effort but as products mature the fun goes out of it, and as the reality of product maintenance kicks in developers want to get something back for the time and effort they’re putting in doing non-glamorous work. It’s then when products die or languish and this is painful for all to watch. For Red Gate however, I think there was always a pretty good payback from the Reflector acquisition in terms of marketing: Visibility and possible positioning of their products although they seemed to have mostly ignored that option. On the other hand they started this off pretty badly even 2 and a half years back when they aquired Reflector from Lutz with the same arrogant attitude that is evident in the latest episode. You really gotta wonder what folks are thinking in management – the sad part is from advance emails that were circulating, they were fully aware of the shit storm they were inciting with this and I suspect they are banking on the sheer numbers of .NET developers to still make them a tidy chunk of change from upgrades… Alternatives are coming For me personally the single license isn’t a problem, but I actually have a tool that I sell (an interop Web Service proxy generation tool) to customers and one of the things I recommend to use with has been Reflector to view assembly information and to find which Interop classes to instantiate from the non-.NET environment. It’s been nice to use Reflector for this with its small footprint and zero-configuration installation. But now with V7 becoming a paid tool that option is not going to be available anymore. Luckily it looks like the .NET community is jumping to it and trying to fill the void. Amidst the Red Gate outrage a new library called ILSpy has sprung up and providing at least some of the core functionality of Reflector with an open source library. It looks promising going forward and I suspect there will be a lot more support and interest to support this project now that Reflector has gone over to the ‘dark side’…© Rick Strahl, West Wind Technologies, 2005-2011

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• Renault under threat from industrial espionage, intellectual property the target

  - by Simon Thorpe

  Last year we saw news of both General Motors and Ford losing a significant amount of valuable information to competitors overseas. Within weeks of the turn of 2011 we see the European car manufacturer, Renault, also suffering. In a recent news report, French Industry Minister Eric Besson warned the country was facing "economic war" and referenced a serious case of espionage which concerns information pertaining to the development of electric cars. Renault senior vice president Christian Husson told the AFP news agency that the people concerned were in a "particularly strategic position" in the company. An investigation had uncovered a "body of evidence which shows that the actions of these three colleagues were contrary to the ethics of Renault and knowingly and deliberately placed at risk the company's assets", Mr Husson said. A source told Reuters on Wednesday the company is worried its flagship electric vehicle program, in which Renault with its partner Nissan is investing 4 billion euros ($5.3 billion), might be threatened. This casts a shadow over the estimated losses of Ford ($50 million) and General Motors ($40 million). One executive in the corporate intelligence-gathering industry, who spoke on condition of anonymity, said: "It's really difficult to say it's a case of corporate espionage ... It can be carelessness." He cited a hypothetical example of an enthusiastic employee giving away too much information about his job on an online forum. While information has always been passed and leaked, inadvertently or on purpose, the rise of the Internet and social media means corporate spies or careless employees are now more likely to be found out, he added. We are seeing more and more examples of where companies like these need to invest in technologies such as Oracle IRM to ensure such important information can be kept under control. It isn't just the recent release of information into the public domain via the Wikileaks website that is of concern, but also the increasing threats of industrial espionage in cases such as these. Information rights management doesn't totally remove the threat, but abilities to control documents no matter where they exist certainly increases the capabilities significantly. Every single time someone opens a sealed document the IRM system audits the activity. This makes identifying a potential source for a leak much easier when you have an absolute record of every person who's had access to the documents. Oracle IRM can also help with accidental or careless loss. Often people use very sensitive information all the time and forget the importance of handling it correctly. With the ability to protect the information from screen shots and prevent people copy and pasting document information into social networks and other, unsecured documents, Oracle IRM brings a totally new level of information security that would have a significant impact on reducing the risk these organizations face of losing their most valuable information.

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• Strategies for browser compatibility on web applications in a corporate environment

  - by TiagoBrenck

  With the new CSS 3 and HTML 5 technology, web applications have gained a lot of new tools for a better UI (user interface) interaction, beautiful templates and even responsive layout to fit into tablets and smartphones. Within a corporate environment, those new technologies are required so the company can "follow" the IT evolution and their concurrent, but they also want that those new web applications supports old browsers. How should I deal with this situation? By one side we are asked to follow the the evolution of technology, create responsive layouts and use a lot of cool jQuery plugins. On the other hand, we are asked to support old browsers that do not support those new responsive features, plugins or components. I would like advice and strategies on how to create "modern" web applications that are also supported on old browsers. How does your company deal with this situation? Is it possible to have the same web application run well and beautifully on old browsers, and be responsive and interactive on newer browsers?

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• EMC Unveils Tool for IT Configuration Visibility

  EMC's latest move into IT management involves configuration management and data center mapping, and the company also discusses its SSD roadmap.

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• New SQL Code Deployment Book and Damn I Need to Blog More

  - by Rodney

  Select datediff(d,'02/19/2009',getdate()) This value returned from the above SELECT statement  is 398 and that is the number of days since my last blog post.  As I was formulating my apology for this hiatus from blogging, it dawned on me that I also do not twitter (sorry tweet) and as apologies beget apologies, I then realized that instead of catching up on the backlog of blogs, I should write a book about what I have been most focused on in the past year, one month and 3 days.  That focus is my day job, which of course, most of us have. And that day job we share is why most of us read blogs, tweets, articles and even books in the first place. So my focus for the past year has been SQL code deployments and all of that entails. I am fortunate that Redgate has agreed to entertain my crazy notion of writing an entire book about this subject, which I have tentatively titled, "The Sound and the Fury". Wait..that is not right. Oh yes, a title more befiting a techical tome but with as much profundity, "Standardizing SQL Server Code Deployements - A Redgate Guide". The great American novel must wait a few more years. As I begin this journey, I am inviting you to assist me in the discovery process and even be interviewed and included in the book itself. How do you do deployments in your company? Do you have a documented process or no process? Do you do code review or cross your fingers? Do you work for a small company or a Fortune 100 company? Government regulations or  garage? It does not  matter to me. I am not here to judge. I worked for both companies myself and have seen many things that you can relate to.  If you would like to participate and are one of the 3 people still reading this blog after 398 days, please fill out my survey and let's get started.  http://www.surveymonkey.com/s/RRG86RH  

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• Smartphones Most Popular Mobile Device by 2011

  The Nielsen Company projects that smartphone sales will outpace those of standard feature mobile phones within a year.

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• Create Your CRM Style

  - by Ruth

  Company branding can create a sense of spirit, belonging, familiarity, and fun. CRM On Demand has long offered company branding options, but now, with Release 17, those options have become quicker, easier, and more flexible. Themes (also known as Skins) allow you to customize the appearance of the CRM On Demand application for your entire company, or for individual roles. Users may also select the theme that works best for them. You can create a new theme in 5 minutes or less, but if you're anything like me, you may enjoy tinkering with it for a while longer. Before you begin tinkering, I recommend spending a few moments coming up with a design plan. If you have specific colors or logos you want for your theme, gather those first...that will move the process along much faster. If you want to match the color of an existing Web site or application, you can use tools, like Pixie, to match the HEX/HTML color values. Logos must be in a JPEG, JPG, PNG, or GIF file format. Header logos must be approximately 70 pixels high by 1680 pixels wide. Footer logos must be no more than 200 pixels wide. And, of course, you must have permission to use the images that you upload for your theme. Creating the theme itself is the simple part. Here are a few simple steps. Note: You must have the Manage Themes privilege to create custom themes. Click the Admin global link. Navigate to Application Customization Themes. Click New. Note: You may also choose to copy and edit and existing theme. Enter information for the following fields: Theme Name - Enter a name for your new theme. Show Default Help Link - Online help holds valuable information for all users, so I recommend selecting this check box. Show Default Training and Support Link - The Training and Support Center holds valuable information for all users, so I recommend selecting this check box. Description - Enter a description for your new theme. Click Save. Once you click Save, the Theme Detail page opens. From there, you can design your theme. The preview shows the Home, Detail, and List pages, with the new theme applied. For more detailed information about themes, click the Help link from any page in CRM On Demand Release 17, then search or browse to find the Creating New Themes page (Administering CRM On Demand Application Customization Creating New Themes). Click the Show Me link on that Help page to access the Creating Custom Themes quick guide. This quick guide shows how each of the page elements are defined.

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• What do I change in my domain name's DNS if I get a new Internet provider?

  - by johnny

  My company is about to get a new physical connection to the Internet, replacing the old provider. They, of course, are giving us the allotted IPs, Gateway, and DNS servers. My domain name is registered with a provider like Bluehost, GoDaddy, etc. When this new connection goes in, what do I change in the domain name providers DNS? I know to change what Host point to. That is my new IP address. But what about the name servers? I am confused because the company gave me IP addresses for the name servers, but at the provider is has a DNS server name like ns1.somedomain.com. Also, How do I update the Internet's DNS servers? Thanks.

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• Customer Centricity: It's Not Easy, But Worth It

  - by tony.berk

  Defining customer centricity is relatively easy: focusing on the customer and their experiences and interactions with your company. Implementing a customer centric strategy is not so easy. We've highlighted customers who have focused on their customers and experienced great success including SJ, the Swedish rail operator, and Vopak, the world's largest provider of conditioned storage facilities for bulk liquids. In this interview with Stuart Lennie, President, Volvo IT, North America and VP, Volvo's Global Sales to Order Solutions Unit, we get the opportunity to learn from another company that is not just talking about the customer, but actually implementing the significant strategic shifts required to become customer centric. Volvo has developed a vision, a strategy and a methodology to keep existing customers by understanding what is important to them. To see other customer success stories, visit Siebel CRM Success. Click here, to learn more about Oracle's CRM products.

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• How to handle geo sitemaps?

  - by Floran

  I have a site with company profiles. I already have a sitemap.xml However, now I'm reading on KML geo sitemaps: http://www.seomoz.org/blog/understand-and-rock-the-google-venice-update I wondered how that may apply to a site with company profiles. Do I place 1 large KML file showing all the locations of businesses in the KML format? Or do I need to make that more specific? locatins-in-LA.kml for example? And what is the relationship between a kml file and a sitemap.xml? It seems that I need to have a reference to the kml files that should be included in the sitemap.xml, but if that is the case, I don't know how. Help! :)

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• Build an AJAX-Enabled CMS with Visual WebGUI: Adding Menu Components (II)

  If full-featured CMSs don't meet your company's needs, find out how to build your own.

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• Build an AJAX-Enabled CMS with Visual WebGUI: Adding Menu Components (II)

  If full-featured CMSs don't meet your company's needs, find out how to build your own.

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• 8x8 Expands into Unified Communications

  The company has introduced its Virtual Office Pro unified communication solution, along with a new online portal, a mobile application, and a Facebook app.

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• Merck Serono Gains Deep Understanding of Product Portfolio Value-Drivers, Risks, and Sales Expectations Through Forecasting Solution

  - by Melissa Centurio Lopes

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Merck Serono S.A. is the biopharmaceutical division of Merck KGaA. It offers leading brands in 150 countries to help patients with cancer, multiple sclerosis, infertility, endocrine and metabolic disorders, as well as cardiovascular diseases. Challenges: Establish a better decision-making framework for its complex, development portfolio of pharmaceutical products, where single-point estimates or expected averages of portfolio values, portfolio risks, and sales forecasts are insufficient and can be misleading Enable the company to be aware at all times of the range of possible outcomes of technical and market risks and uncertainties, such as the technical uncertainty of whether a product will produce the desired clinical outcomes, or the market-related uncertainty of whether a product will be outperformed by its competitors Solutions to Overcome the Challenges: Used Oracle Crystal Ball to devise a Monte-Carlo-based approach to better analyze and define the values and risks of the company’s development portfolio, laying the groundwork for optimized decision-making Enabled a better understanding of the range of potential values and risks to improve portfolio planning Enabled detailed analysis of the likelihood of favorable or unfavorable outcomes, such as the likelihood of whether Merck Serono can meet its sales targets planned for the next ten years with its existing product portfolio Gained the ability to take into account correlative risks, synergies and project interactions, enabling Merck Serono to better forecast what the company may achieve—for example, that there is a 70% probability of a particular sales target being met Established Monte-Carlo-based analysis using Oracle Crystal Ball as a useful element in decision-making at the board level, as the approach provides a better analysis of values and risks associated with the company’s product portfolio “Oracle Crystal Ball enables us to make Monte Carlo simulations of the potential value and sales of our development portfolio. It is a very powerful tool for gaining a thorough understanding and improved awareness of value drivers, uncertainties, and risks, along with associated probabilities.” – Riccardo Lampariello, Associate Director, Merck Serono S.A Why Oracle “We chose Oracle Crystal Ball to enable us to perform Monte Carlo analysis, which gives us a deeper understanding and improved awareness of the value drivers, uncertainties and risks of our portfolio of development projects,” said Kimber Hardy, head of valuation and analysis, Merck Serono S.A. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Click here to read the full version of the customer success story Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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