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• SQLAuthority News – Great Time Spent at Great Indian Developers Summit 2014

  - by Pinal Dave

  The Great Indian Developer Conference (GIDS) is one of the most popular annual event held in Bangalore. This year GIDS is scheduled on April 22, 25. I will be presented total four sessions at this event and each session is very different from each other. Here are the details of four of my sessions, which I presented there. Pluralsight Shades This event was a great event and I had fantastic fun presenting a technology over here. I was indeed very excited that along with me, I had many of my friends presenting at the event as well. I want to thank all of you to attend my session and having standing room every single time. I have already sent resources in my newsletter. You can sign up for the newsletter over here. Indexing is an Art I was amazed with the crowd present in the sessions at GIDS. There was a great interest in the subject of SQL Server and Performance Tuning. Audience at GIDS I believe event like such provides a great platform to meet and share knowledge. Pinal at Pluralsight Booth Here are the abstract of the sessions which I had presented. They were recorded so at some point in time they will be available, but if you want the content of all the courses immediately, I suggest you check out my video courses on the same subject on Pluralsight. Indexes, the Unsung Hero Relevant Pluralsight Course Slow Running Queries are the most common problem that developers face while working with SQL Server. While it is easy to blame SQL Server for unsatisfactory performance, the issue often persists with the way queries have been written, and how Indexes has been set up. The session will focus on the ways of identifying problems that slow down SQL Server, and Indexing tricks to fix them. Developers will walk out with scripts and knowledge that can be applied to their servers, immediately post the session. Indexes are the most crucial objects of the database. They are the first stop for any DBA and Developer when it is about performance tuning. There is a good side as well evil side to indexes. To master the art of performance tuning one has to understand the fundamentals of indexes and the best practices associated with the same. We will cover various aspects of Indexing such as Duplicate Index, Redundant Index, Missing Index as well as best practices around Indexes. SQL Server Performance Troubleshooting: Ancient Problems and Modern Solutions Relevant Pluralsight Course Many believe Performance Tuning and Troubleshooting is an art which has been lost in time. However, truth is that art has evolved with time and there are more tools and techniques to overcome ancient troublesome scenarios. There are three major resources that when bottlenecked creates performance problems: CPU, IO, and Memory. In this session we will focus on High CPU scenarios detection and their resolutions. If time permits we will cover other performance related tips and tricks. At the end of this session, attendees will have a clear idea as well as action items regarding what to do when facing any of the above resource intensive scenarios. Developers will walk out with scripts and knowledge that can be applied to their servers, immediately post the session. To master the art of performance tuning one has to understand the fundamentals of performance, tuning and the best practices associated with the same. We will discuss about performance tuning in this session with the help of Demos. Pinal Dave at GIDS MySQL Performance Tuning – Unexplored Territory Relevant Pluralsight Course Performance is one of the most essential aspects of any application. Everyone wants their server to perform optimally and at the best efficiency. However, not many people talk about MySQL and Performance Tuning as it is an extremely unexplored territory. In this session, we will talk about how we can tune MySQL Performance. We will also try and cover other performance related tips and tricks. At the end of this session, attendees will not only have a clear idea, but also carry home action items regarding what to do when facing any of the above resource intensive scenarios. Developers will walk out with scripts and knowledge that can be applied to their servers, immediately post the session. To master the art of performance tuning one has to understand the fundamentals of performance, tuning and the best practices associated with the same. You will also witness some impressive performance tuning demos in this session. Hidden Secrets and Gems of SQL Server We Bet You Never Knew Relevant Pluralsight Course SQL Trio Session! It really amazes us every time when someone says SQL Server is an easy tool to handle and work with. Microsoft has done an amazing work in making working with complex relational database a breeze for developers and administrators alike. Though it looks like child’s play for some, the realities are far away from this notion. The basics and fundamentals though are simple and uniform across databases, the behavior and understanding the nuts and bolts of SQL Server is something we need to master over a period of time. With a collective experience of more than 30+ years amongst the speakers on databases, we will try to take a unique tour of various aspects of SQL Server and bring to you life lessons learnt from working with SQL Server. We will share some of the trade secrets of performance, configuration, new features, tuning, behaviors, T-SQL practices, common pitfalls, productivity tips on tools and more. This is a highly demo filled session for practical use if you are a SQL Server developer or an Administrator. The speakers will be able to stump you and give you answers on almost everything inside the Relational database called SQL Server. I personally attended the session of Vinod Kumar, Balmukund Lakhani, Abhishek Kumar and my favorite Govind Kanshi. Summary If you have missed this event here are two action items 1) Sign up for Resource Newsletter 2) Watch my video courses on Pluralsight Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: MySQL, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, SQLAuthority News, T SQL Tagged: GIDS

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• Adventures in Scrum: Lesson 1 &ndash; The failed Sprint

  - by Martin Hinshelwood

  I recently had a conversation with a product owner that wanted to have the Scrum team broken up into smaller units so that less time was wasted on the Scrum Ceremonies! Their complaint was around the need in Scrum to have the entire “Team” (7+-2) involved in the sizing of the work during the “Sprint Planning Meeting”.  The standard flippant answer of all Scrum professionals, “Well that's not Scrum”, does not get you any brownie points in these situations. The response could be “Well we are not doing Scrum then” which in turn leads to “We are doing Scrum…But, we have split the scrum team into units of 2/3 so that they can concentrate on a specific area of work”. While this may work, it is not Scrum and should not be called so… It is just a form of Agile. Don’t get me wrong at this stage, there is nothing wrong with Agile, just don’t call it Scrum. The reason that the Product Owner wants to do this is that, in effect, through a number of miscommunications and failings in our implementation of Scrum, there was NO unit of potentially Shippable software at the end of the first sprint. It does not matter to them that most Scrum teams will fail the first Sprint, even those that are high performing teams. Remember it is the product owners their money! We should NOT break up scrum teams into smaller units for the purpose of having less people tied up in the Scrum Ceremonies. The amount of backlog the Team selects is solely up to the Team… Only the Team can assess what it can accomplish over the upcoming Sprint. - Scrum Guide, Scrum.org The entire team must accept the work and in order to understand what they can accept they must be free to size it as a team. This both encourages common understanding and increases visibility on why team members think a task is of a particular size. This has the benefit of increasing the knowledge of the entire team in the problem domain. A new Team often first realizes that it will either sink or swim as a Team, not individually, in this meeting. The Team realizes that it must rely on itself. As it realizes this, it starts to self-organize to take on the characteristics and behaviour of a real Team. - Scrum Guide, Scrum.org This paragraph goes to the why of having the whole team at the meeting; The goal of Scrum it to produce a unit of potentially shippable software at the end of every Sprint. In order to achieve this we need high performing teams and this is what Scrum as a framework has been optimised to produce. I think that our Product Owner is understandably upset over loosing two weeks work and is losing sight the end goal of Scrum in the failures of the moment. As the man spending the money, I completely understand his perspective and I think that we should not have started Scrum on an internal project, but selected a customer  that is open to the ideas and complications of Scrum. So, what should we have NOT done on our first Scrum project: Should not have had 3 interns as the only on site resource – This lead to bad practices as the experienced guys were not there helping and correcting as they usually would. Should not have had the only experienced guys offsite – With both the experienced technical guys in completely different time zones it was difficult to get time for questions. Helping the guys on site was just plain impossible. Should not have used a part time ScrumMaster – Although the ScrumMaster attended all of the Ceremonies, because they are only in 2 full days of the week it makes it difficult for the team to raise impediments as they go. Should not have used a proxy product owner. – This was probably the worst decision that was made. Mainly because the proxy product owner did not have the same vision as the product owner. While Scrum does not explicitly reject the idea of a Proxy Product Owner, I do not think it works very well in practice. The “single wringable neck” needs to contain both the Money and the Vision as well as attending the required meetings. I will be brining all of these things up at the Sprint Retrospective and we will learn from our mistakes and move on. Do, Inspect then Adapt…   Technorati Tags: Scrum,Sprint Planing,Sprint Retrospective,Scrum.org,Scrum Guide,Scrum Ceremonies,Scrummaster,Product Owner Need Help? Professional Scrum Developer Training SSW has six Professional Scrum Developer Trainers who specialise in training your developers in implementing Scrum with Microsoft's Visual Studio ALM tools.

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• Interview with Geoff Bones, developer on SQL Storage Compress

  - by red(at)work

  How did you come to be working at Red Gate? I've been working at Red Gate for nine months; before that I had been at a multinational engineering company. A number of my colleagues had left to work at Red Gate and spoke very highly of it, but I was happy in my role and thought, 'It can't be that great there, surely? They'll be back!' Then one day I visited to catch up them over lunch in the Red Gate canteen. I was so impressed with what I found there, that, three days later, I'd applied for a role as a developer. And how did you get into software development? My first job out of university was working as a systems programmer on IBM mainframes. This was quite a while ago: there was a lot of assembler and loading programs from tape drives and that kind of stuff. I learned a lot about how computers work, and this stood me in good stead when I moved over the development in the 90s. What's the best thing about working as a developer at Red Gate? Where should I start? One of the great things as a developer at Red Gate is the useful feedback and close contact we have with the people who use our products, either directly at trade shows and other events or through information coming through the product managers. The company's whole ethos is built around assisting the user, and this is in big contrast to my previous development roles. We aim to produce tools that people really want to use, that they enjoy using, and, as a developer, this is a great thing to aim for and a great feeling when we get it right. At Red Gate we also try to cut out the things that distract and stop us doing our jobs. As a developer, this means that I can focus on the code and the product I'm working on, knowing that others are doing a first-class job of making sure that the builds are running smoothly and that I'm getting great feedback from the testers. We keep our process light and effective, as we want to produce great software more than we want to produce great audit trails. Tell us a bit about the products you are currently working on. You mean HyperBac? First let me explain a bit about what HyperBac is. At heart it's a compression and encryption technology, but with a few added features that open up a wealth of really exciting possibilities. Right now we have the HyperBac technology in just three products: SQL HyperBac, SQL Virtual Restore and SQL Storage Compress, but we're only starting to develop what it can do. My personal favourite is SQL Virtual Restore; for example, I love the way you can use it to run independent test databases that are all backed by a single compressed backup. I don't think the market yet realises the kind of things you do once you are using these products. On the other hand, the benefits of SQL Storage Compress are straightforward: run your databases but use only 20% of the disk space. Databases are getting larger and larger, and, as they do, so does your ROI. What's a typical day for you? My days are pretty varied. We have our daily team stand-up meeting and then sometimes I will work alone on a current issue, or I'll be pair programming with one of my colleagues. From time to time we give half a day up to future planning with the team, when we look at the long and short term aims for the product and working out the development priorities. I also get to go to conferences and events, which is unusual for a development role and gives me the chance to meet and talk to our customers directly. Have you noticed anything different about developing tools for DBAs rather than other IT kinds of user? It seems to me that DBAs are quite independent minded; they know exactly what the problem they are facing is, and often have a solution in mind before they begin to look for what's on the market. This means that they're likely to cherry-pick tools from a range of vendors, picking the ones that are the best fit for them and that disrupt their environments the least. When I've met with DBAs, I've often been very impressed at their ability to summarise their set up, the issues, the obstacles they face when implementing a tool and their plans for their environment. It's easier to develop products for this audience as they give such a detailed overview of their needs, and I feel I understand their problems.

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• Is it Hard to Write a Blog?

  - by Joe Mayo

  Responding to a tweet I received, asking if I found it hard to write a blog and keep it interesting. This is one of the situations where a 140 character response doesn’t do a question justice. There’s a lot to think about between the subjects of writing, subject matter, and entertainment.  Here’s my take on each of these three topics: There’s all types of writing you can do with various degrees of difficulty. If you’re writing a book and you have a gazillion editors bleeding over your every utterance, then the task becomes harder because you’re second-guessing yourself, not knowing whose opinion will be violated. However, if you’re communicating in a public forum, not too many people care about the grammar as much as whether what you have to say is correct.  For a blog, I would say it’s somewhere in-between.  Right now, I’m using Windows Live Writer, which gives me a few advantages to just typing into the blog editor, such as spelling correction and the ability to save my work and resume later.  Overall, writing is one of those things that you just need to get used to.  It’s an essential skill for developers because you need to document your work, depending on what your definition of proper documentation is, and communicate with other developers via various communications mediums. Not begin good (or not thinking that you’re good) shouldn’t hold you back.  Like most things in life, practice will improve your skill.  So, push away that inner voice that keeps you from moving forward and just do it. A good grasp on the subject matter you’re writing about helps.  However, don’t let a lack of knowledge stop you from writing about something. I recall reading something a while back by a developer who didn’t know a technology but wrote about their experience in learning it. They ended up learning more by expressing their thoughts in writing. If you look around out many blogs today, there are many items written by developers learning what they’re writing about.  So, whether you are sure or unsure, you can still write – just be honest with yourself and your readers about what you’re writing. Also, don’t be afraid to have a different opinion or worry if someone will disagree.  I’ll freely admit that it took a while for me to become accustomed to being criticized. Take the good with the bad and use the bad to make yourself better. Guaranteed, someone will disagree with one or more parts of what I’ve written here or think they have a better approach. No problem, more power to them, and whatever constructive comments they have will be a benefit to me in the future; Otherwise, to h*ll with them. :)  Every time you get knocked down, get right back up, dust the dirt off your backside, and keep moving forward.  You’ll learn in time how to align a subject with your own presentation of the material. Entertainment could be hard or could be natural, depending on the personality of yourself and your target audience. It’s even more challenging because you can say something you think is funny and someone will be offended. In fact, there are a lot of things that you shouldn’t say in the name of a joke, but I won’t mention any of them here for want of not offending anyone. Of course, I probably offended someone by saying that and there is probably an organization somewhere in the world out to get me now. I’m probably not the best person to be giving you advice on entertaining an audience.  I mean, every time I try to tell a joke on Twitter 10 people unfriend me. Okay, maybe 15, but you get my point. One thing you might be interested in knowing is that it’s not too hard for one technical person to entertain other technical people, especially when the subject is of interest.  It’s the excitement in each sentence and passion in each paragraph that will keep another developer entertained and interested in what you have to say. Not everyone will like what you’ve written, but the important part is to find your own voice and it’s likely that there is one person in some corner of the world that likes what you have to say, even if it’s your mom and she doesn’t understand a single word you write. :)   If I could leave you with one final thought; Just do it and don’t let anyone or anything hold you back.   Joe

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• Do you know your ADF "grace period?"

  - by Chris Muir

  What does the term "support" mean to you in context of vendors such as Oracle giving your organization support with our products? Over the last few weeks I'm taken a straw poll to discuss this very question with customers, and I've received a wide array of answers much to my surprise (which I've paraphrased): "Support means my staff can access dedicated resources to assist them solve problems" "Support means I can call Oracle at anytime to request assistance" "Support means we can expect fixes and patches to bugs in Oracle software" The last expectation is the one I'd like to focus on in this post, keep it in mind while reading this blog. From Oracle's perspective as we're in the business of support, we in fact offer numerous services which are captured on the table in the following page. As the text under the table indicates, you should consult the relevant Oracle Lifetime Support brochures to understand the length of time Oracle will support Oracle products. As I'm a product manager for ADF that sits under the FMW tree of Oracle products, let's consider ADF in particular. The FMW brochure is found here. On page 8 and 9 you'll see the current "Application Development Framework 11gR1 (11.1.1.x)" and "Application Development Framework 11gR2 (11.1.2)" releases are supported out to 2017 for Extended Support. This timeframe is pretty standard for Oracle's current released products, though as new releases roll in we should see those dates extended. On page 8 of the PDF note the comment at the end of this page that refers to the Oracle Support document 209768.1: For more-detailed information on bug fix and patch release policies, please refer to the “Error Correction Support Policy” on MyOracle Support. This policy document is important as it introduces Oracle's Error Correction Support Policy which addresses "patches and fixes". You can find it attached the previous Oracle Support document 209768.1. Broadly speaking while Oracle does provide "generalized support" up to 2017 for ADF, the Error Correction Support Policy dictates when Oracle will provide "patches and fixes" for Oracle software, and this is where the concept of the "grace period" comes in. As Oracle releases different versions of Oracle software, say 11.1.1.4.0, you are fully supported for patches and fixes for that specific version. However when we release the next version, say 11.1.1.5.0, Oracle provides at minimum of 3 months to a maximum of 1 year "grace period" where we'll continue to provide patches and fixes for the previous version. This gives you time to move from 11.1.1.4.0 to 11.1.1.5.0 without being unsupported for patches and fixes. The last paragraph does generalize as I've attempted to highlight the concept of the grace period rather than the specific dates for any version. For specific ADF and FMW versions and their respective grace periods and when they terminated you must visit Oracle Support Note 1290894.1. I'd like to include a screenshot here of the relevant table from that Oracle Support Note but as it is will be frequently updated it's better I force you to visit that note. Be careful to heed the comment in the note: According to policy, the Grace Period has passed because a newer Patch Set has been released for more than a year. Its important to note that the Lifetime Support Policy and Error Correction Support Policy documents are the single source of truth, subject to change, and will provide exceptions when required. This My Oracle Support document is providing a summary of the Grace Period dates and time lines for planning purposes. So remember to return to the policy document for all definitions, note 1290894.1 is a summary only and not guaranteed to be up to date or correct. A last point from Oracle's perspective. Why doesn't Oracle provide patches and fixes for all releases as long as they're supported? Amongst other reasons, it's a matter of practicality. Consider JDeveloper 10.1.3 released in 2005. JDeveloper 10.1.3 is still currently supported to 2017, but since that version was released there has been just under 20 newer releases of JDeveloper. Now multiply that across all Oracle's products and imagine the number of releases Oracle would have to provide fixes and patches for, and maintain environments to test them, build them, staff to write them and more, it's simple beyond the capabilities of even a large software vendor like Oracle. So the "grace period" restricts that patches and fixes window to something manageable. In conclusion does the concept of the "grace period" matter to you? If you define support as "getting assistance from Oracle" then maybe not. But if patches and fixes are important to you, then you need to understand the "grace period" and operate within the bounds of Oracle's Error Correction Support Policy. Disclaimer: this blog post was written July 2012. Oracle Support policies do change from time to time so the emphasis is on you to double check the facts presented in this blog.

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• Java EE and GlassFish Server Roadmap Update

  - by John Clingan

  2013 has been a stellar year for both the Java EE and GlassFish Server communities. On June 12, Oracle and its partners announced the release of Java EE 7, which delivers on three major themes – HTML5, developer productivity, and meeting enterprise demands. The online event attracted over 10,000 views in the first two days! During the online event, Oracle also announced the availability of GlassFish Server Open Source Edition 4, the world's first Java EE 7 compatible application server. The primary role of GlassFish Server Open Source Edition has been, and continues to be, driving adoption of the latest release of the Java Platform, Enterprise Edition. Oracle also announced the Java EE 7 SDK, which bundles GlassFish Server Open Source Edition 4, as a Java EE 7 learning aid. Last, Oracle publicly announced the Java EE 7 reference implementation based on GlassFish Server Open Source Edition 4. Java EE is a popular platform, as evidenced by the 20+ Java EE 6 compatible implementations available to choose from. After the launch of Java EE 7 and GlassFish Server Open Source Edition 4, we began planning the Java EE 8 roadmap, which was covered during the JavaOne Strategy Keynote. To summarize, there is a lot of interest in improving on HTML5 support, Cloud, and investigating NoSQL support. We received a lot of great feedback from the community and customers on what they would like to see in Java EE 8. As we approached JavaOne 2013, we started planning the GlassFish Server roadmap. What we announced at JavaOne was that GlassFish Server Open Source Edition 4.1 is scheduled for 2014. Here is an update to that roadmap. GlassFish Server Open Source Edition 4.1 is scheduled for 2014 We are planning updates as needed to GlassFish Server Open Source Edition, which is commercially unsupported As we head towards Java EE 8: The trunk will eventually transition to GlassFish Server Open Source Edition 5 as a Java EE 8 implementation The Java EE 8 Reference Implementation will be derived from GlassFish Server Open Source Edition 5. This replicates what has been done in past Java EE and GlassFish Server releases. Oracle will no longer release future major releases of Oracle GlassFish Server with commercial support – specifically Oracle GlassFish Server 4.x with commercial Java EE 7 support will not be released. Commercial Java EE 7 support will be provided from WebLogic Server. Oracle GlassFish Server will not be releasing a 4.x commercial version Expanding on that last bullet, new and existing Oracle GlassFish Server 2.1.x and 3.1.x commercial customers will continue to be supported according to the Oracle Lifetime Support Policy. Oracle recommends that existing commercial Oracle GlassFish Server customers begin planning to move to Oracle WebLogic Server, which is a natural technical and license migration path forward: Applications developed to Java EE standards can be deployed to both GlassFish Server and Oracle WebLogic Server GlassFish Server and Oracle WebLogic Server have implementation-specific deployment descriptor interoperability (here and here). GlassFish Server 3.x and Oracle WebLogic Server share quite a bit of code, so there are quite a bit of configuration and (extended) feature similarities. Shared code includes JPA, JAX-RS, WebSockets (pre JSR 356 in both cases), CDI, Bean Validation, JAX-WS, JAXB, and WS-AT. Both Oracle GlassFish Server 3.x and Oracle WebLogic Server 12c support Oracle Access Manager, Oracle Coherence, Oracle Directory Server, Oracle Virtual Directory, Oracle Database, Oracle Enterprise Manager and are entitled to support for the underlying Oracle JDK. To summarize, Oracle is committed to the future of Java EE.  Java EE 7 has been released and planning for Java EE 8 has begun. GlassFish Server Open Source Edition continues to be the strategic foundation for Java EE reference implementation going forward. And for developers, updates will be delivered as needed to continue to deliver a great developer experience for GlassFish Server Open Source Edition. We are planning for GlassFish Server Open Source Edition 5 as the foundation for the Java EE 8 reference implementation, as well as bundling GlassFish Server Open Source Edition 5 in a Java EE 8 SDK, which is the most popular distribution of GlassFish. This will allow GlassFish releases to be more focused on the Java EE platform and community-driven requirements. We continue to encourage community contributions, bug reports, participation on the GlassFish forum, etc. Going forward, Oracle WebLogic Server will be the single strategic commercially supported application server from Oracle. Disclaimer: The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract.It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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• I, Android

  - by andrewbrust

  I’m just back from the 2011 Consumer Electronics Show (CES).  I go to CES to get a sense of what Microsoft is doing in the consumer space, and how people are reacting to it.  When I first went to CES 2 years ago, Steve Ballmer announced the beta of Windows 7 at his keynote address, and the crowd went wild.  When I went again last year, everyone was hoping for a Windows tablet announcement at the Ballmer keynote.  Although they didn’t get one (unless you count the unreleased HP Slate running Windows 7), people continued to show anticipation around Project Natal (which became Xbox 360 Kinect) and around Windows Phone 7.  On the show floor last year, there were machines everywhere running Windows 7, including lots of netbooks.  Microsoft had a serious influence at the show both years. But this year, one brand, one product, one operating system evidenced itself over and over again: Android.  Whether in the multitude of tablet devices that were shown across the show, or the burgeoning number of smartphones shown (including all four forthcoming 4G-LTE handsets at Verizon Wireless’ booth) or the Google TV set top box from Logitech and the embedded implementation in new Sony TV models, Android was was there. There was excitement in the ubiquity of Android 2.2 (Froyo) and the emergence of Android 2.3 (Gingerbread).  There was anticipation around the tablet-optimized Android 3.0 (Honeycomb).  There were highly customized skins.  There was even an official CES Android app for navigating the exhibit halls and planning events.  Android was so ubiquitous, in fact, that it became surprising to find a device that was running anything else.  It was as if Android had become the de facto Original Equipment Manufacturing (OEM) operating system. Motorola’s booth was nothing less than an Android showcase.  And it was large, and it was packed.  Clearly Moto’s fortunes have improved dramatically in the last year and change.  The fact that the company morphed from being a core Windows Mobile OEM to an Android poster child seems non-coincidental to their improved fortunes. Even erstwhile WinMo OEMs who now do produce Windows Phone 7 devices were not pushing them.  Perhaps I missed them, but I couldn’t find WP7 handsets at Samsung’s booth, nor at LG’s.  And since the only carrier exhibiting at the show was Verizon Wireless, which doesn’t yet have WP7 devices, this left Microsoft’s booth as the only place to see the phones. Why is Android so popular with consumer electronics manufacturers in Japan, South Korea, China and Taiwan?  Yes, it’s free, but there’s more to it than that.  Android seems to have succeeded as an OEM OS because it’s directed at OEMs who are permitted to personalize it and extend it, and it provides enough base usability and touch-friendliness that OEMs want it.  In the process, it has become a de facto standard (which makes OEMs want it even more), and has done so in a remarkably short time: the OS was launched on a single phone in the US just 2 1/4 years ago. Despite its success and popularity, Apple’s iOS would never be used by OEMs, because it’s not meant to be embedded and customized, but rather to provide a fully finished experience.  Ironically, Windows Phone 7 is likewise disqualified from such embedded use.  Windows Mobile (6.x and earlier) may have been a candidate had it not atrophied so much in its final 5 years of life. What can Microsoft do?  It could start by developing a true touch-centric OS for tablets, whether that be within Windows 8, or derived from Windows Phone 7.  It would then need to deconstruct that finished product into components, via a new or altered version of Windows Embedded or Windows Embedded Compact.  And if Microsoft went that far, it would only make sense to work with its OEMs and mobile carriers to make certain they showcase their products using the OS at CES, and other consumer electronics venues, prominently. Mostly though, Microsoft would need to decide if it were really committed to putting sustained time, effort and money into a commodity product, especially given the far greater financial return that it now derives from its core Windows and Office franchises. Microsoft would need to see an OEM OS for what it is: a loss leader that helps build brand and platform momentum for up-level products.  Is that enough to make the investment worthwhile?  One thing is certain: if that question is not acknowledged and answered honestly, then any investment will be squandered.

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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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• Declarative Architectures in Infrastructure as a Service (IaaS)

  - by BuckWoody

  I deal with computing architectures by first laying out requirements, and then laying in any constraints for it's success. Only then do I bring in computing elements to apply to the system. As an example, a requirement might be "world-side availability" and a constraint might be "with less than 80ms response time and full HA" or something similar. Then I can choose from the best fit of technologies which range from full-up on-premises computing to IaaS, PaaS or SaaS. I also deal in abstraction layers - on-premises systems are fully under your control, in IaaS the hardware is abstracted (but not the OS, scale, runtimes and so on), in PaaS the hardware and the OS is abstracted and you focus on code and data only, and in SaaS everything is abstracted - you merely purchase the function you want (like an e-mail server or some such) and simply use it. When you think about solutions this way, the architecture moves to the primary factor in your decision. It's problem-first architecting, and then laying in whatever technology or vendor best fixes the problem. To that end, most architects design a solution using a graphical tool (I use Visio) and then creating documents that  let the rest of the team (and business) know what is required. It's the template, or recipe, for the solution. This is extremely easy to do for SaaS - you merely point out what the needs are, research the vendor and present the findings (and bill) to the business. IT might not even be involved there. In PaaS it's not much more complicated - you use the same Application Lifecycle Management and design tools you always have for code, such as Visual Studio or some other process and toolset, and you can "stamp out" the application in multiple locations, update it and so on. IaaS is another story. Here you have multiple machines, operating systems, patches, virus scanning, run-times, scale-patterns and tools and much more that you have to deal with, since essentially it's just an in-house system being hosted by someone else. You can certainly automate builds of servers - we do this as technical professionals every day. From Windows to Linux, it's simple enough to create a "build script" that makes a system just like the one we made yesterday. What is more problematic is being able to tie those systems together in a coherent way (as a solution) and then stamp that out repeatedly, especially when you might want to deploy that solution on-premises, or in one cloud vendor or another. Lately I've been working with a company called RightScale that does exactly this. I'll point you to their site for more info, but the general idea is that you document out your intent for a set of servers, and it will deploy them to on-premises clouds, Windows Azure, and other cloud providers all from the same script. In other words, it doesn't contain the images or anything like that - it contains the scripts to build them on-premises or on a cloud vendor like Microsoft. Using a tool like this, you combine the steps of designing a system (all the way down to passwords and accounts if you wish) and then the document drives the distribution and implementation of that intent. As time goes on and more and more companies implement solutions on various providers (perhaps for HA and DR) then this becomes a compelling investigation. The RightScale information is here, if you want to investigate it further. Yes, there are other methods I've found, but most are tied to a single kind of cloud, and I'm not into vendor lock-in. Poppa Bear Level - Hands-on EvaluateRightScale at no cost.  Just bring your Windows Azurecredentials and follow the these tutorials: Sign Up for Windows Azure Add     Windows Azure to a RightScale Account Windows Azure Virtual Machines     3-tier Deployment Momma Bear Level - Just the Right level... ;0)  WindowsAzure Evaluation Guide - if you are new toWindows Azure Virtual Machines and new to RightScale, we recommend that youread the entire evaluation guide to gain a more complete understanding of theWindows Azure + RightScale solution.    WindowsAzure Support Page @ support.rightscale.com - FAQ's, tutorials,etc. for  Windows Azure Virtual Machines (Work in Progress) Baby Bear Level - Marketing WindowsAzure Page @ www.rightscale.com - find overview informationincluding solution briefs and presentation & demonstration videos   Scale     and Automate Applications on Windows Azure  Solution Brief     - how RightScale makes Windows Azure Virtual Machine even better SQL     Server on Windows Azure  Solution Brief   -       Run Highly Available SQL Server on Windows Azure Virtual Machines

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• Is this how dynamic language copes with dynamic requirement?

  - by Amumu

  The question is in the title. I want to have my thinking verified by experienced people. You can add more or disregard my opinion, but give me a reason. Here is an example requirement: Suppose you are required to implement a fighting game. Initially, the game only includes fighters, who can attack each other. Each fighter can punch, kick or block incoming attacks. Fighters can have various fighting styles: Karate, Judo, Kung Fu... That's it for the simple universe of the game. In an OO like Java, it can be implemented similar to this way: abstract class Fighter { int hp, attack; void punch(Fighter otherFighter); void kick(Fighter otherFighter); void block(Figther otherFighter); }; class KarateFighter extends Fighter { //...implementation...}; class JudoFighter extends Fighter { //...implementation... }; class KungFuFighter extends Fighter { //...implementation ... }; This is fine if the game stays like this forever. But, somehow the game designers decide to change the theme of the game: instead of a simple fighting game, the game evolves to become a RPG, in which characters can not only fight but perform other activities, i.e. the character can be a priest, an accountant, a scientist etc... At this point, to make it more generic, we have to change the structure of our original design: Fighter is not used to refer to a person anymore; it refers to a profession. The specialized classes of Fighter (KaraterFighter, JudoFighter, KungFuFighter) . Now we have to create a generic class named Person. However, to adapt this change, I have to change the method signatures of the original operations: class Person { int hp, attack; List<Profession> skillSet; }; abstract class Profession {}; class Fighter extends Profession { void punch(Person otherFighter); void kick(Person otherFighter); void block(Person otherFighter); }; class KarateFighter extends Fighter { //...implementation...}; class JudoFighter extends Fighter { //...implementation... }; class KungFuFighter extends Fighter { //...implementation ... }; class Accountant extends Profession { void calculateTax(Person p) { //...implementation...}; void calculateTax(Company c) { //...implementation...}; }; //... more professions... Here are the problems: To adapt to the method changes, I have to fix the places where the changed methods are called (refactoring). Every time a new requirement is introduced, the current structural design has to be broken to adapt the changes. This leads to the first problem. Rigid structure makes it hard for code reuse. A function can only accept the predefined types, but it cannot accept future unknown types. A written function is bound to its current universe and has no way to accommodate to the new types, without modifications or rewrite from scratch. I see Java has a lot of deprecated methods. OO is an extreme case because it has inheritance to add up the complexity, but in general for statically typed language, types are very strict. In contrast, a dynamic language can handle the above case as follow: ;;fighter1 punch fighter2 (defun perform-punch (fighter1 fighter2) ...implementation... ) ;;fighter1 kick fighter2 (defun perform-kick (fighter1 fighter2) ...implementation... ) ;;fighter1 blocks attacks from fighter2 (defun perform-block (fighter1 fighter2) ...implementation... ) fighter1 and fighter2 can be anything as long as it has the required data for calculation; or methods (duck typing). You don't have to change from the type Fighter to Person. In the case of Lisp, because Lisp only has a single data structure: list, it's even easier to adapt to changes. However, other dynamic languages can have similar behaviors as well. I work primarily with static languages (mainly C and Java, but working with Java was a long time ago). I started learning Lisp and some other dynamic languages this year. I can see how it helps improving my productivity.

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• Alternative Grid Layout for Silverlight suggestion

  - by brainbox

  I've proposed a suggestion to create alternative grid layout for Silverlight. Please vote for it if also faced the same problems. As i write before current Silverlight Grid Layout breakes best practices of HTML and Adobe Flex Grid layouts. Current defention based approach have following disadvantages that makes xaml coding very hard: 1. It is very hard to create new row. In that case you should rewriteall Grid.Row and Grid.Columns for all rows inserted below.2. Defenitions are static by their nature and because of it, it isimpossible to use grid for dynamic forms. Currently even in toolkit DataFormMicrosoft is using StackPanel. But StackPanel is not designed for multicolumn layout that have dataform. Here is a sample code of AdobeFlex datagrid, which incorporates bestpractices of HTML. <mx:Grid id="myGrid">        <!-- Define Row 1. -->       <mx:GridRow id="row1">           <!-- Define the first cell of Row 1. -->           <mx:GridItem>               <mx:Button label="Button 1"/>           </mx:GridItem>           <!-- Define the second cell of Row 1. -->           <mx:GridItem>               <mx:Button label="2"/>           </mx:GridItem>           <!-- Define the third cell of Row 1. -->           <mx:GridItem>               <mx:Button label="Button 3"/>           </mx:GridItem>       </mx:GridRow>        <!-- Define Row 2. -->       <mx:GridRow id="row2">           <!-- Define a single cell to span three columns of Row 2. -->           <mx:GridItem colSpan="3" horizontalAlign="center">               <mx:Button label="Long-Named Button 4"/>           </mx:GridItem>       </mx:GridRow>        <!-- Define Row 3. -->       <mx:GridRow id="row3">           <!-- Define an empty first cell of Row 3. -->           <mx:GridItem/>           <!-- Define a cell to span columns 2 and 3 of Row 3. -->           <mx:GridItem colSpan="2" horizontalAlign="center">               <mx:Button label="Button 5"/>           </mx:GridItem>       </mx:GridRow>    </mx:Grid>

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• Financial Management: Why Move to the Cloud?

  - by Kathryn Perry

  A guest post by Terrance Wampler, Vice President, Financials Product Strategy, Oracle I’ve spent my career designing and developing financial management systems, most of it at Oracle. Every single day I either meet with our customers or talk to them on the phone. The time is usually spent discussing various business challenges facing CFOs and Controllers, who are running Oracle’s Financials. Lately, we’ve been talking a lot about cloud computing and whether it makes sense for finance to go to the cloud. Here are some pros and cons that might help you make that decision. Let’s start with the benefits of cloud solutions. The first is savings. With cloud services, you pay only for those commodities that you use. That makes you feel like you're getting better value for your money. Plus, you can preserve your cash for your core business and you can get a better matching of expenses and revenues. So, at the top of the list is lower total cost of ownership. The second point has to do with optimization. With cloud services, you’ll need less IT infrastructure so you can optimize your IT resources for better-value, higher-end projects. This also leads to greater financial visibility, where there's a clear cost for the set of services or features replaced by cloud services. And, the last benefit is what I call acceleration. You can save money by speeding up the initialization and deployment of the project. You don't have to deal with IT infrastructure and you can start implementing right away. We did a quick survey of about 70 CFOs at the CFO Summit last month in New York City. We asked them why they were looking at cloud services, and not necessarily just for financials. The No. 1 response was perceived lower cost of ownership. But of course there are risks to consider. The first thing most people think about in the cloud is security and ownership of data. So, will your data really be safe? Can you meet your own privacy policy requirements? Do you really want your private financial data exposed? Do you trust the provider? Is what you see really your data? Do you own it or is it managed by someone else? Security is a big concern that comes with an emotional component. The next thing in the risk category is reliability. Is the provider proven? You’re taking what you have control over – for example, standards and policies and internal service level agreements – away from your IT department and giving it to someone else. Will you still be able to adapt to shifts in your business? Will the provider be able to grow with your business effectively? Reliability means having a provider that can give you the service infrastructure that you need. And then there’s performance, which has two components in terms of risk. Going forward, will the provider be able to scale the infrastructure or service level if you have new employees or new businesses? And second, will the price you negotiate and the rate you lock in cover additional costs and rising service fees? Another piece is cost. What happens if you don't get the service level you want? What if you end the service? What happens, if after a few years, you send the service out for bid and change service? Can you move your data? Can you move the applications? Do the integrations work? These are cost components people don’t always take into account. And, the final piece is the business case. The perception is that you can get started really quickly with cloud. It has a perceived lower cost of total ownership and it feels cool because it's cloud. But do you have a good business case for moving to the cloud? Your total cost of ownership is over three years; then you’ll renew it, so your TCO is six years. Have you compared that to other internal services that you’re offering? You might already have product that you can run this new business or division on. In that same survey at the CFO Summit, the execs thought the biggest perceived risks were security of data, ability to move data back, and the ability to create a business case to actually justify the risks. So that’s the list of pros and cons. Not to leave you hanging, I will do another post on how to balance these pros and cons and make the right decision for your business.

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• Simple Project Templates

  - by Geertjan

  The NetBeans sources include a module named "simple.project.templates": In the module sources, Tim Boudreau turns out to be the author of the code, so I asked him what it was all about, and if he could provide some usage code. His response, from approximately this time last year because it's been sitting in my inbox for a while, is below. Sure - though I think the javadoc in it is fairly complete.  I wrote it because I needed to create a bunch of project templates for Javacard, and all of the ways that is usually done were grotesque and complicated.  I figured we already have the ability to create files from templates, and we already have the ability to do substitutions in templates, so why not have a single file that defines the project as a list of file templates to create (with substitutions in the names) and some definitions of what should be in project properties. You can also add files to the project programmatically if you want.Basically, a template for an entire project is a .properties file.  Any line which doesn't have the prefix 'pp.' or 'pvp.' is treated as the definition of one file which should be created in the new project.  Any such line where the key ends in * means that file should be opened once the new project is created.  So, for example, in the nodejs module, the definition looks like: {{projectName}}.js*=Templates/javascript/HelloWorld.js .npmignore=node_hidden_templates/npmignore So, the first line means:  - Create a file with the same name as the project, using the HelloWorld template    - I.e. the left side of the line is the relative path of the file to create, and the right side is the path in the system filesystem for the template to use       - If the template is not one you normally want users to see, just register it in the system filesystem somewhere other than Templates/ (but remember to set the attribute that marks it as a template)  - Include that file in the set of files which should be opened in the editor once the new project is created. To actually create a project, first you just create a new ProjectCreator: ProjectCreator gen = new ProjectCreator( parentFolderOfNewProject ); Now, if you want to programmatically generate any files, in addition to those defined in the template, you can: gen.add (new FileCreator("nbproject", "project.xml", false) {     public DataObject create (FileObject project, Map<String,String> substitutions) throws IOException {          ...     } }); Then pass the FileObject for the project template (the properties file) to the ProjectCreator's createProject method (hmm, maybe it should be the string path to the project template instead, to save the caller trouble looking up the FileObject for the template).  That method looks like this: public final GeneratedProject createProject(final ProgressHandle handle, final String name, final FileObject template, final Map<String, String> substitutions) throws IOException { The name parameter should be the directory name for the new project;  the map is the strings you gathered in the wizard which should be used for substitutions.  createProject should be called on a background thread (i.e. use a ProgressInstantiatingIterator for the wizard iterator and just pass in the ProgressHandle you are given). The return value is a GeneratedProject object, which is just a holder for the created project directory and the set of DataObjects which should be opened when the wizard finishes. I'd love to see simple.project.templates moved out of the javacard cluster, as it is really useful and much simpler than any of the stuff currently done for generating projects.  It would also be possible to do much richer tools for creating projects in apisupport - i.e. choose (or create in the wizard) the templates you want to use, generate a skeleton wizard with a UI for all the properties you'd like to substitute, etc. Here is a partial project template from Javacard - for example usage, see org.netbeans.modules.javacard.wizard.ProjectWizardIterator in javacard.project (or the much simpler one in contrib/nodejs). #This properties file describes what to create when a project template is#instantiated.  The keys are paths on disk relative to the project root. #The values are paths to the templates to use for those files in the system#filesystem.  Any string inside {{ and }}'s will be substituted using properties#gathered in the template wizard.#Special key prefixes are #  pp. - indicates an entry for nbproject/project.properties#  pvp. - indicates an entry for nbproject/private/private.properties #File templates, in format [path-in-project=path-to-template]META-INF/javacard.xml=org-netbeans-modules-javacard/templates/javacard.xmlMETA-INF/MANIFEST.MF=org-netbeans-modules-javacard/templates/EAP_MANIFEST.MF APPLET-INF/applet.xml=org-netbeans-modules-javacard/templates/applet.xmlscripts/{{classnamelowercase}}.scr=org-netbeans-modules-javacard/templates/test.scrsrc/{{packagepath}}/{{classname}}.java*=Templates/javacard/ExtendedApplet.java nbproject/deployment.xml=org-netbeans-modules-javacard/templates/deployment.xml#project.properties contentspp.display.name={{projectname}}pp.platform.active={{activeplatform}} pp.active.device={{activedevice}}pp.includes=**pp.excludes= I will be using the above info in an upcoming blog entry and provide step by step instructions showing how to use them. However, anyone else out there should have enough info from the above to get started yourself!

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• obj-c classes and sub classes (Cocos2d) conversion

  - by Lewis

  Hi I'm using this version of cocos2d: https://github.com/krzysztofzablocki/CCNode-SFGestureRecognizers Which supports the UIGestureRecognizer within a CCLayer in a cocos2d scene like so: @interface HelloWorldLayer : CCLayer <UIGestureRecognizerDelegate> { } Now I want to make this custom gesture work within the scene, attaching it to a sprite in cocos2d: #import <Foundation/Foundation.h> #import <UIKit/UIGestureRecognizerSubclass.h> @protocol OneFingerRotationGestureRecognizerDelegate <NSObject> @optional - (void) rotation: (CGFloat) angle; - (void) finalAngle: (CGFloat) angle; @end @interface OneFingerRotationGestureRecognizer : UIGestureRecognizer { CGPoint midPoint; CGFloat innerRadius; CGFloat outerRadius; CGFloat cumulatedAngle; id <OneFingerRotationGestureRecognizerDelegate> target; } - (id) initWithMidPoint: (CGPoint) midPoint innerRadius: (CGFloat) innerRadius outerRadius: (CGFloat) outerRadius target: (id) target; - (void)reset; - (void)touchesBegan:(NSSet *)touches withEvent:(UIEvent *)event; - (void)touchesMoved:(NSSet *)touches withEvent:(UIEvent *)event; - (void)touchesEnded:(NSSet *)touches withEvent:(UIEvent *)event; - (void)touchesCancelled:(NSSet *)touches withEvent:(UIEvent *)event; @end #include <math.h> #import "OneFingerRotationGestureRecognizer.h" @implementation OneFingerRotationGestureRecognizer // private helper functions CGFloat distanceBetweenPoints(CGPoint point1, CGPoint point2); CGFloat angleBetweenLinesInDegrees(CGPoint beginLineA, CGPoint endLineA, CGPoint beginLineB, CGPoint endLineB); - (id) initWithMidPoint: (CGPoint) _midPoint innerRadius: (CGFloat) _innerRadius outerRadius: (CGFloat) _outerRadius target: (id <OneFingerRotationGestureRecognizerDelegate>) _target { if ((self = [super initWithTarget: _target action: nil])) { midPoint = _midPoint; innerRadius = _innerRadius; outerRadius = _outerRadius; target = _target; } return self; } /** Calculates the distance between point1 and point 2. */ CGFloat distanceBetweenPoints(CGPoint point1, CGPoint point2) { CGFloat dx = point1.x - point2.x; CGFloat dy = point1.y - point2.y; return sqrt(dx*dx + dy*dy); } CGFloat angleBetweenLinesInDegrees(CGPoint beginLineA, CGPoint endLineA, CGPoint beginLineB, CGPoint endLineB) { CGFloat a = endLineA.x - beginLineA.x; CGFloat b = endLineA.y - beginLineA.y; CGFloat c = endLineB.x - beginLineB.x; CGFloat d = endLineB.y - beginLineB.y; CGFloat atanA = atan2(a, b); CGFloat atanB = atan2(c, d); // convert radiants to degrees return (atanA - atanB) * 180 / M_PI; } #pragma mark - UIGestureRecognizer implementation - (void)reset { [super reset]; cumulatedAngle = 0; } - (void)touchesBegan:(NSSet *)touches withEvent:(UIEvent *)event { [super touchesBegan:touches withEvent:event]; if ([touches count] != 1) { self.state = UIGestureRecognizerStateFailed; return; } } - (void)touchesMoved:(NSSet *)touches withEvent:(UIEvent *)event { [super touchesMoved:touches withEvent:event]; if (self.state == UIGestureRecognizerStateFailed) return; CGPoint nowPoint = [[touches anyObject] locationInView: self.view]; CGPoint prevPoint = [[touches anyObject] previousLocationInView: self.view]; // make sure the new point is within the area CGFloat distance = distanceBetweenPoints(midPoint, nowPoint); if ( innerRadius <= distance && distance <= outerRadius) { // calculate rotation angle between two points CGFloat angle = angleBetweenLinesInDegrees(midPoint, prevPoint, midPoint, nowPoint); // fix value, if the 12 o'clock position is between prevPoint and nowPoint if (angle > 180) { angle -= 360; } else if (angle < -180) { angle += 360; } // sum up single steps cumulatedAngle += angle; // call delegate if ([target respondsToSelector: @selector(rotation:)]) { [target rotation:angle]; } } else { // finger moved outside the area self.state = UIGestureRecognizerStateFailed; } } - (void)touchesEnded:(NSSet *)touches withEvent:(UIEvent *)event { [super touchesEnded:touches withEvent:event]; if (self.state == UIGestureRecognizerStatePossible) { self.state = UIGestureRecognizerStateRecognized; if ([target respondsToSelector: @selector(finalAngle:)]) { [target finalAngle:cumulatedAngle]; } } else { self.state = UIGestureRecognizerStateFailed; } cumulatedAngle = 0; } - (void)touchesCancelled:(NSSet *)touches withEvent:(UIEvent *)event { [super touchesCancelled:touches withEvent:event]; self.state = UIGestureRecognizerStateFailed; cumulatedAngle = 0; } @end Header file for view controller: #import "OneFingerRotationGestureRecognizer.h" @interface OneFingerRotationGestureViewController : UIViewController <OneFingerRotationGestureRecognizerDelegate> @property (nonatomic, strong) IBOutlet UIImageView *image; @property (nonatomic, strong) IBOutlet UITextField *textDisplay; @end then this is in the .m file: gestureRecognizer = [[OneFingerRotationGestureRecognizer alloc] initWithMidPoint: midPoint innerRadius: outRadius / 3 outerRadius: outRadius target: self]; [self.view addGestureRecognizer: gestureRecognizer]; Now my question is, is it possible to add this custom gesture into the cocos2d project found on that github, and if so, what do I need to change in the OneFingerRotationGestureRecognizerDelegate to get it to work within cocos2d. Because at the minute it is setup in a standard iOS project and not a cocos2d project and I do not know enough about UIViews and classing/ sub classing in obj-c to get this to work. Also it seems to inherit from a UIView where cocos2d uses CCLayer. Kind regards, Lewis. I also realise I may have not included enough code from the custom gesture project for readers to interpret it fully, so the full project can be found here: https://github.com/melle/OneFingerRotationGestureDemo

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• WebLogic JDBC Use of Oracle Wallet for SSL

  - by Steve Felts

  Introduction Secure Sockets Layer (SSL) can be used to secure the connection between the middle tier “client”, WebLogic Server (WLS) in this case, and the Oracle database server.  Data between WLS and database can be encrypted.  The server can be authenticated so you have proof that the database can be trusted by validating a certificate from the server.  The client can be authenticated so that the database only accepts connections from clients that it trusts. Similar to the discussion in an earlier article about using the Oracle wallet for database credentials, the Oracle wallet can also be used with SSL to store the keys and certificates.  By using it correctly, clear text passwords can be eliminated from the JDBC configuration and client/server configuration can be simplified by sharing the wallet across multiple datasources. There is a very good Oracle Technical White Paper on using SSL with the Oracle thin driver at http://www.oracle.com/technetwork/database/enterprise-edition/wp-oracle-jdbc-thin-ssl-130128.pdf [LINK1].  The link http://www.oracle.com/technetwork/middleware/weblogic/index-087556.html [LINK2] describes how to use WebLogic Server with Oracle JDBC Driver SSL. The information in this article is a guide on what steps need to be taken in the variety of available options; use the links above for details. SSL from the driver to the database server is basically turned on by specifying a protocol of “tcps” in the URL.  However, there is a fair amount of setup needed.  Also remember that there is an overhead in performance. Creating the wallets The common use cases are 1. “data encryption and server-only authentication”, requiring just a trust store, or 2. “data encryption and authentication of both tiers” (client and server), requiring a trust store and a key store. It is recommended to use the auto-login wallet type so that clear text passwords are not needed in the datasource configuration to open the wallet.  The store type for an auto-login wallet is “SSO” (Single Sign On), not “JKS” or “PKCS12” as in [LINK2].  The file name is “cwallet.sso”. Wallets are created using the orapki tool.  They need to be created based on the usage (encryption and/or authentication).  This is discussed in detail in [LINK1] in Appendix B or in the Advanced Security Administrator’s Guide of the Database documentation. Database Server Configuration It is necessary to update the sqlnet.ora and listener.ora files with the directory location of the wallet using WALLET_LOCATION.  These files also indicate whether or not SSL_CLIENT_AUTHENTICATION is being used (true or false). The Oracle Listener must also be configured to use the TCPS protocol.  The recommended port is 2484. LISTENER = (ADDRESS_LIST= (ADDRESS=(PROTOCOL=tcps)(HOST=servername)(PORT=2484))) WebLogic Server Classpath The WebLogic Server CLASSPATH must have three additional security files. The files that need to be added to the WLS CLASSPATH are $MW_HOME/modules/com.oracle.osdt_cert_1.0.0.0.jar $MW_HOME/modules/com.oracle.osdt_core_1.0.0.0.jar $MW_HOME/modules/com.oracle.oraclepki_1.0.0.0.jar One way to do this is to add them to PRE_CLASSPATH environment variable for use with the standard WebLogic scripts. Setting the Oracle Security Provider It’s necessary to enable the Oracle PKI provider on the client side.  This can either be done statically by updating the java.security file under the JRE or dynamically by setting it in a WLS startup class using java.security.Security.insertProviderAt(new oracle.security.pki.OraclePKIProvider (), 3); See the full example of the startup class in [LINK2]. Datasource Configuration When creating a WLS datasource, set the PROTOCOL in the URL to tcps as in the following. jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS=(PROTOCOL=tcps)(HOST=host)(PORT=port))(CONNECT_DATA=(SERVICE_NAME=myservice))) For encryption and server authentication, use the datasource connection properties: - javax.net.ssl.trustStore=location of wallet file on the client - javax.net.ssl.trustStoreType=”SSO” For client authentication, use the datasource connection properties: - javax.net.ssl.keyStore=location of wallet file on the client - javax.net.ssl.keyStoreType=”SSO” Note that the driver connection properties for the wallet require a file name, not a directory name. Active GridLink ONS over SSL For completeness, there is another SSL usage for WLS datasources.  The communication with the Oracle Notification Service (ONS) for load balancing information and node up/down events can use SSL also. Create an auto-login wallet and use the wallet on the client and server.  The following is a sample sequence to create a test wallet for use with ONS. orapki wallet create -wallet ons -auto_login -pwd ONS_Wallet orapki wallet add -wallet ons -dn "CN=ons_test,C=US" -keysize 1024 -self_signed -validity 9999 -pwd ONS_Wallet orapki wallet export -wallet ons -dn "CN=ons_test,C=US" -cert ons/cert.txt -pwd ONS_Wallet On the database server side, it’s necessary to define the walletfile directory in the file $CRS_HOME/opmn/conf/ons.config and run onsctl stop/start. When configuring an Active GridLink datasource, the connection to the ONS must be defined.  In addition to the host and port, the wallet file directory must be specified.  By not giving a password, a SSO wallet is assumed. Summary To use SSL with the Oracle thin driver without any clear text passwords, use an SSO Oracle Wallet.  SSL support in the Oracle thin driver is available starting in 10g Release 2.

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• Organization &amp; Architecture UNISA Studies &ndash; Chap 5

  - by MarkPearl

  Learning Outcomes Describe the operation of a memory cell Explain the difference between DRAM and SRAM Discuss the different types of ROM Explain the concepts of a hard failure and a soft error respectively Describe SDRAM organization Semiconductor Main Memory The two traditional forms of RAM used in computers are DRAM and SRAM DRAM (Dynamic RAM) Divided into two technologies… Dynamic Static Dynamic RAM is made with cells that store data as charge on capacitors. The presence or absence of charge in a capacitor is interpreted as a binary 1 or 0. Because capacitors have natural tendency to discharge, dynamic RAM requires periodic charge refreshing to maintain data storage. The term dynamic refers to the tendency of the stored charge to leak away, even with power continuously applied. Although the DRAM cell is used to store a single bit (0 or 1), it is essentially an analogue device. The capacitor can store any charge value within a range, a threshold value determines whether the charge is interpreted as a 1 or 0. SRAM (Static RAM) SRAM is a digital device that uses the same logic elements used in the processor. In SRAM, binary values are stored using traditional flip flop logic configurations. SRAM will hold its data as along as power is supplied to it. Unlike DRAM, no refresh is required to retain data. SRAM vs. DRAM DRAM is simpler and smaller than SRAM. Thus it is more dense and less expensive than SRAM. The cost of the refreshing circuitry for DRAM needs to be considered, but if the machine requires a large amount of memory, DRAM turns out to be cheaper than SRAM. SRAMS are somewhat faster than DRAM, thus SRAM is generally used for cache memory and DRAM is used for main memory. Types of ROM Read Only Memory (ROM) contains a permanent pattern of data that cannot be changed. ROM is non volatile meaning no power source is required to maintain the bit values in memory. While it is possible to read a ROM, it is not possible to write new data into it. An important application of ROM is microprogramming, other applications include library subroutines for frequently wanted functions, System programs, Function tables. A ROM is created like any other integrated circuit chip, with the data actually wired into the chip as part of the fabrication process. To reduce costs of fabrication, we have PROMS. PROMS are… Written only once Non-volatile Written after fabrication Another variation of ROM is the read-mostly memory, which is useful for applications in which read operations are far more frequent than write operations, but for which non volatile storage is required. There are three common forms of read-mostly memory, namely… EPROM EEPROM Flash memory Error Correction Semiconductor memory is subject to errors, which can be classed into two categories… Hard failure – Permanent physical defect so that the memory cell or cells cannot reliably store data Soft failure – Random error that alters the contents of one or more memory cells without damaging the memory (common cause includes power supply issues, etc.) Most modern main memory systems include logic for both detecting and correcting errors. Error detection works as follows… When data is to be read into memory, a calculation is performed on the data to produce a code Both the code and the data are stored When the previously stored word is read out, the code is used to detect and possibly correct errors The error checking provides one of 3 possible results… No errors are detected – the fetched data bits are sent out An error is detected, and it is possible to correct the error. The data bits plus error correction bits are fed into a corrector, which produces a corrected set of bits to be sent out An error is detected, but it is not possible to correct it. This condition is reported Hamming Code See wiki for detailed explanation. We will probably need to know how to do a hemming code – refer to the textbook (pg. 188 – 189) Advanced DRAM organization One of the most critical system bottlenecks when using high-performance processors is the interface to main memory. This interface is the most important pathway in the entire computer system. The basic building block of main memory remains the DRAM chip. In recent years a number of enhancements to the basic DRAM architecture have been explored, and some of these are now on the market including… SDRAM (Synchronous DRAM) DDR-DRAM RDRAM SDRAM (Synchronous DRAM) SDRAM exchanges data with the processor synchronized to an external clock signal and running at the full speed of the processor/memory bus without imposing wait states. SDRAM employs a burst mode to eliminate the address setup time and row and column line precharge time after the first access In burst mode a series of data bits can be clocked out rapidly after the first bit has been accessed SDRAM has a multiple bank internal architecture that improves opportunities for on chip parallelism SDRAM performs best when it is transferring large blocks of data serially There is now an enhanced version of SDRAM known as double data rate SDRAM or DDR-SDRAM that overcomes the once-per-cycle limitation of SDRAM

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• Best way to store a large amount of game objects and update the ones onscreen

  - by user3002473

  Good afternoon guys! I'm a young beginner game developer working on my first large scale game project and I've run into a situation where I'm not quite sure what the best solution may be (if there is a lone solution). The question may be vague (if anyone can think of a better title after having read the question, please edit it) or broad but I'm not quite sure what to do and I thought it would help just to discuss the problem with people more educated in the field. Before we get started, here are some of the questions I've looked at for help in the past: Best way to keep track of game objects Elegant way to simulate large amounts of entities within a game world What is the most efficient container to store dynamic game objects in? I've also read articles about different data structures commonly used in games to store game objects such as this one about slot maps, but none of them are really what I'm looking for. Also, if it helps at all I'm using Python 3 to design the game. It has to be Python 3, if I could I would use C++ or Unityscript or something else, but I'm restricted to having to use Python 3. My game will be a form of side scroller shooter game. In said game the player will traverse large rooms with large amounts of enemies and other game objects to update (think some of the larger areas in Cave Story or Iji). The player obviously can't see the entire room all at once, so there is a viewport that follows the player around and renders only a selection of the room and the game objects that it contains. This is not a foreign concept. The part that's getting me confused has to do with how certain game objects are updated. Some of them are to be updated constantly, regardless of whether or not they can be seen. Other objects however are only to be updated when they are onscreen (for example, an enemy would only be updated to react to the player when it is onscreen or when it is in a certain range of the screen). Another problem is that game objects have to be easily referable by other game objects; something that happens in the player's update() method may affect another object in the world. Collision detection in games is always a serious problem. I need a way of containing the game objects such that it minimizes the number of cases when testing for collisions against one another. The final problem is that of creating and destroying game objects. I think this problem is pretty self explanatory. To store the game objects then I've considered a number of different methods. The original method I had was to simply store all the objects in a hash table by an id. This method was simple, and decently fast as it allows all the objects to be looked up in O(1) complexity, and also allows them to be deleted fairly easily. Hash collisions would not be a major problem; I wasn't originally planning on using computer generated ids to store the game objects I was going to rely on them all using ids given to them by the game designer (such names would be strings like 'Player' or 'EnemyWeapon4'), and even if I did use computer generated ids, if I used a decent hashing algorithm then the chances of collisions would be around 1 in 4 billion. The problem with using a hash table however is that it is inefficient in checking to see what objects are in range of the viewport. Considering the fact that certain game objects move (as well as the viewport itself), the only solution I could think of in order to only update objects that are in the viewport would be to iterate through every object in the hash table and check if it is in the viewport or not, updating only the ones that are in the valid area. This would be incredibly slow in scenarios where the amount of game objects exceeds 500, or even 200. The second solution was to store everything in a 2-d list. The world is partitioned up into cells (a tilemap essentially), where each cell or tile is the same size and is square. Each cell would contain a list of the game objects that are currently occupying it (each game object would be inserted into a cell depending on the center of the object's collision mask). A 2-d list would allow me to take the top-left and bottom-right corners of the viewport and easily grab a rectangular area of the grid containing only the cells containing entities that are in valid range to be updated. This method also solves the problem of collision detection; when I take an entity I can find the cell that it is currently in, then check only against entities in it's cell and the 8 cells around it. One problem with this system however is that it prohibits easy lookup of game objects. One solution I had would be to simultaneously keep a hash table that would contain all the positions of the objects in the 2-d list indexed by the id of said object. The major problem with a 2-d list is that it would need to be rebuilt every single game frame (along with the hash table of object positions), which may be a serious detriment to game speed. Both systems have ups and downs and seem to solve some of each other's problems, however using them both together doesn't seem like the best solution either. If anyone has any thoughts, ideas, suggestions, comments, opinions or solutions on new data structures or better implementations of the existing data structures I have in mind, please post, any and all criticism and help is welcome. Thanks in advance! EDIT: Please don't close the question because it has a bad title, I'm just bad with names!

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• My Codemash 2011 Retrospective

  - by Greg Malcolm

  I just got back from Codemash yesterday, and still on an adrenaline buzz. Here's my take on this years encounter: The Awesome Nearly everybody in one place Codemash is the ultimate place to catch up with community friends. This is my 3rd year visiting and I've got to know a great number of very cool people through various conferences, Give Camps and other community events. I'm finding more and more that Codemash is the best place to catch up with everybody regardless of technology interest or location. Of course I always make a whole bunch more friends while I'm there! Yay! Open Spaced I found the open spaces didn't work so well last year. This year things went a lot smoother and the topics were engaging and fresh. While I miss Alan Steven's approach of running it like an agile project, it was very cool to see that it evolving. Laptops were often cracked open, not just once but frequently! For example: Jasmine - Paired on a javascript kata using the Jasmine javascript test runner J - Sat in on a J demo from local J enthusiast, Tracy Harms Watir - More pairing, this time using Ruby with the watir-webdriver through cucumber. I'd mostly forgotten that Cucumber runs just fine without Rails. It made a change to do without. The other spaces were engaging too, but I think that's enough for that topic. Javascript Shenanigans I've already mentioned that I attended a Jasmine kata session. Jasmine is close to my heart right now every since I discovered it while on the hunt for a decent Javascript testing framework for a javascript koans project earlier this year. Well, it also got covered in the Java Precompiler and Pillar's vendor session, which was great to see. Node.js was also a reoccurring theme. Node.js in a nutshell? It's an extremely scalable Event based I/O server which runs on Javascript. I'd already encountered through a Startup Weekend project and have been noticing increasing interest of late. After encountering more node.js driven excitement from my peers at codemash I absolutely had to attend the open space on it. At least 20 people turned up and by the end we had some answers, a whole ton of new questions and an impromptu user group in the form of a twitter channel (#nodemash). I have no idea where this is going to go or how big it is going to become, but if it can cross the chasm into the enterprise it could become huge... Scala Koans I'm a bit of a Koans addict, and I really need more exposure to functional languages so I gave the Scala Koans precompiler a try. Great fun! I'm really glad I attended because I found I had a whole ton of questions. Currently the koans are available here, and the answers are here. Opportunities While we're on the subject can we change the subject now? Hai Gregory, You really need to keep the drinking for later in the day. I mean seriously, you're 34 and you still do this every single time! Sure, you made it to Chad Fowler keynote ok, but you looking a rather pale weren't you? Also might have been nice to attend 'Netflicks in the Cloud' instead of 'Sleeping It Off For People Who Should Know Better'. Kthxbye PS: Stop talking to yourself Not that I entirely regret it, I've had some of my greatest insights through late night drunken conversations at the CodeMash bar. Just might be nice to reign it in a little and get something out of the next morning too. Diversity This is something that is in the back of my mind because of conversations at Codemash as well as throughout the year; I'm realizing more and more how discouraging the IT profession is for women. I notice in the community there has been a lot of attention paid to stamping out harrasment, which is good, but there also seems to be a massive PR issue. I really don't have any solutions, but I figure it can't hurt to pay more attention to whats going on... And in Other News I now have a picture of Chad Fowler giving me more cowbell! Sadly I managed to lose the cowbell later on. Hopefully it's gone to a Better Place. The Womack Family Band joined in with the musicians jam this year. There's my cowbell again! Why must you hide from me? I also finally went in the water for the first time in all the I've been coming to codemash. Why did I wait so long?!?

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• Taking a Flying Leap

  - by Lance Shaw

  Yesterday, I went skydiving with three of my children.  It was thrilling, scary, invigorating and exciting. While there is obvious risk involved, the reward and feeling of success was well worth it. You might already be wondering what skydiving would have to with WebCenter, so let me explain. Implementing a skydiving program and becoming an instructor does not happen overnight.  It does not happen with the purchase of the needed technology. Not one of us would go out, buy a parachute, the harnesses, helmet and all the gear and be able to convince anyone that we are now ready to be a skydiving instructor. The fact is that obtaining the technology is merely a small piece of the overall process and so is the case with managing content in your company. You don't just buy the right software (Oracle WebCenter Content) and go to your boss and declare information management success. There is planning, research and effort that goes into deploying software of any kind and especially when it is as mission-critical to the success of your business as Enterprise Content Management. To become a certified skydiving instructor takes at least 3 years of commitment and often longer. In the United States, candidates must complete over 500 solo jumps of their own over a minimum of 36 months and then must complete additional rigorous training under observation.  When you consider the amount of time and effort involved, it's not unlike getting a college degree and anyone that has trusted their lives to one of these instructors will no doubt appreciate their dedication to the curriculum.  Implementing an ECM system won't take that long, but it certainly requires commitment, analysis and consideration. But guess what?  Humans are involved and that means that mistakes can happen and that rules change.  This struck me while reading an excellent post on darkreading.com by Glenn S. Phillips entitled "Mission Impossible: 4 Reasons Compliance is Impossible".  His over-arching point was that with information management and security, environments change and people are involved meaning the work is never done.  He stated that you can never claim your compliance efforts are complete because of the following reasons. People are involved.  And lets face it, some are more trustworthy than others. Change is Constant. There is always some new technology coming along that is disruptive. Consumer grade cloud file sharing and sync tools come to mind here. Compliance is interpreted, not defined.  Laws and the judges that read them are always on the move. Technology is a tool, not a complete solution. There is no magic pill. The skydiving analogy holds true here as well.  Ultimately, a single person packs your parachute.  For obvious reasons, you prefer that this person be trustworthy but there are no absolute guarantees of a 100% error-free scenario.  Weather and wind conditions are never a constant and the best-laid plans for a great day of skydiving are easily disrupted by forces outside of your control.  Rules and regulations vary by location and may be updated at any time and as I mentioned early on, even the best technology on its own will only get you started. The good news is that, like skydiving, with the right technology, the right planning, the right team and a proper understanding of the rules and regulations that govern your industry, your ECM deployment can be a great success.  Failure to plan for any of the 4 factors that Glenn outlined in his article will certainly put your deployment and maybe even your company at risk, so consider them carefully. As a final aside, for those of you who consider skydiving an incredibly dangerous and risky pastime, consider this comparative statistic.  In 2012, the U.S. Parachute Association recorded 19 fatal skydiving accidents in the U.S. out of roughly 3.1 million jumps.  That’s 0.006 fatalities per 1,000 jumps. By comparison, the U.S. National Highway Traffic Safety Administration reports that there were 34,080 deaths due to car accidents in 2012.  Based on the percentages, one could argue that it is safer to jump out of a plane than to drive to the airport where the skydiving will take place. While the way you manage, secure, classify, control, retain and dispose of company files may not carry as much risk as driving or skydiving, it certainly carries risk for the organization when not planned and deployed appropriately.  Consider all the factors involved in your organization as you make your content management plans.  For additional areas of consideration, be sure to download our free whitepaper on the topic entitled "The Top 10 Criteria for Choosing an ECM System" which is available for download here.

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• Computer Networks UNISA - Chap 14 &ndash; Insuring Integrity &amp; Availability

  - by MarkPearl

  After reading this section you should be able to Identify the characteristics of a network that keep data safe from loss or damage Protect an enterprise-wide network from viruses Explain network and system level fault tolerance techniques Discuss issues related to network backup and recovery strategies Describe the components of a useful disaster recovery plan and the options for disaster contingencies What are integrity and availability? Integrity – the soundness of a networks programs, data, services, devices, and connections Availability – How consistently and reliably a file or system can be accessed by authorized personnel A number of phenomena can compromise both integrity and availability including… security breaches natural disasters malicious intruders power flaws human error users etc Although you cannot predict every type of vulnerability, you can take measures to guard against the most damaging events. The following are some guidelines… Allow only network administrators to create or modify NOS and application system users. Monitor the network for unauthorized access or changes Record authorized system changes in a change management system’ Install redundant components Perform regular health checks on the network Check system performance, error logs, and the system log book regularly Keep backups Implement and enforce security and disaster recovery policies These are just some of the basics… Malware Malware refers to any program or piece of code designed to intrude upon or harm a system or its resources. Types of Malware… Boot sector viruses Macro viruses File infector viruses Worms Trojan Horse Network Viruses Bots Malware characteristics Some common characteristics of Malware include… Encryption Stealth Polymorphism Time dependence Malware Protection There are various tools available to protect you from malware called anti-malware software. These monitor your system for indications that a program is performing potential malware operations. A number of techniques are used to detect malware including… Signature Scanning Integrity Checking Monitoring unexpected file changes or virus like behaviours It is important to decide where anti-malware tools will be installed and find a balance between performance and protection. There are several general purpose malware policies that can be implemented to protect your network including… Every compute in an organization should be equipped with malware detection and cleaning software that regularly runs Users should not be allowed to alter or disable the anti-malware software Users should know what to do in case the anti-malware program detects a malware virus Users should be prohibited from installing any unauthorized software on their systems System wide alerts should be issued to network users notifying them if a serious malware virus has been detected. Fault Tolerance Besides guarding against malware, another key factor in maintaining the availability and integrity of data is fault tolerance. Fault tolerance is the ability for a system to continue performing despite an unexpected hardware or software malfunction. Fault tolerance can be realized in varying degrees, the optimal level of fault tolerance for a system depends on how critical its services and files are to productivity. Generally the more fault tolerant the system, the more expensive it is. The following describe some of the areas that need to be considered for fault tolerance. Environment (Temperature and humidity) Power Topology and Connectivity Servers Storage Power Typical power flaws include Surges – a brief increase in voltage due to lightening strikes, solar flares or some idiot at City Power Noise – Fluctuation in voltage levels caused by other devices on the network or electromagnetic interference Brownout – A sag in voltage for just a moment Blackout – A complete power loss The are various alternate power sources to consider including UPS’s and Generators. UPS’s are found in two categories… Standby UPS – provides continuous power when mains goes down (brief period of switching over) Online UPS – is online all the time and the device receives power from the UPS all the time (the UPS is charged continuously) Servers There are various techniques for fault tolerance with servers. Server mirroring is an option where one device or component duplicates the activities of another. It is generally an expensive process. Clustering is a fault tolerance technique that links multiple servers together to appear as a single server. They share processing and storage responsibilities and if one unit in the cluster goes down, another unit can be brought in to replace it. Storage There are various techniques available including the following… RAID Arrays NAS (Storage (Network Attached Storage) SANs (Storage Area Networks) Data Backup A backup is a copy of data or program files created for archiving or safekeeping. Many different options for backups exist with various media including… These vary in cost and speed. Optical Media Tape Backup External Disk Drives Network Backups Backup Strategy After selecting the appropriate tool for performing your servers backup, devise a backup strategy to guide you through performing reliable backups that provide maximum data protection. Questions that should be answered include… What data must be backed up At what time of day or night will the backups occur How will you verify the accuracy of the backups Where and for how long will backup media be stored Who will take responsibility for ensuring that backups occurred How long will you save backups Where will backup and recovery documentation be stored Different backup methods provide varying levels of certainty and corresponding labour cost. There are also different ways to determine which files should be backed up including… Full backup – all data on all servers is copied to storage media Incremental backup – Only data that has changed since the last full or incremental backup is copied to a storage medium Differential backup – Only data that has changed since the last backup is coped to a storage medium Disaster Recovery Disaster recovery is the process of restoring your critical functionality and data after an enterprise wide outage has occurred. A disaster recovery plan is for extreme scenarios (i.e. fire, line fault, etc). A cold site is a place were the computers, devices, and connectivity necessary to rebuild a network exist but they are not appropriately configured. A warm site is a place where the computers, devices, and connectivity necessary to rebuild a network exists with some appropriately configured devices. A hot site is a place where the computers, devices, and connectivity necessary to rebuild a network exists and all are appropriately configured.

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• RDA Health Checks for SOA

  - by ShawnBailey

  What is a health check in RDA? A health check evaluates something in your environment to determine whether a change needs to be considered in order to avoid a problem or optimize fuctionality. Examples of what this 'something' might be are: Configuration Parameters JVM Options Runtime Statistics What have we done for SOA? In the latest release of RDA, 4.30, we have added a Rule Set for SOA called 'Oracle SOA 11g (11.1.1) Post Installation (Generic)'. This Rule Set contains 14 SOA related health checks. These checks were all derived from common issues / solutions we see in support of the SOA product. Many of the recommendations come from the product documentation while others are covered in the SOA Knowledge Base. Our goal is that you will be able to easily identify the areas of concern and understand the guidance available from the output of the Rule Set. Running the health checks for SOA The rules that the checks use are installed with RDA and bundled by product or functional area into what are called 'Rule Sets'. To view the available Rule Sets simply run the command from the RDA home location: rda.cmd (or .sh) -dT hcve This will bring up a list of the available HCVE (Health Check / Verification Engine) Rule Sets. Each Rule Set contains a group of related rules that are used for evalutation and display of results. A rule can be considered synonymous with a single health check and they are assigned an ID, Name and Description that can be seen when they are executed. The Rule Set for SOA is option number 11 and you just enter this selection at the prompt. The Rule Set will then execute to completion. After running an HCVE Rule Set the tool will write the output to the RDA_HOME/output folder. The simplest way to view the output is to drag the .htm file to a browser but of course it can also be uploaded to a Service Request for evaluation by Oracle Support. Many of the Rule Sets will prompt you for information before they can execute their rules but the SOA Rule Set will identify the SOA domains configured in your RDA setup.cfg file. This means that you don't need to answer all of the questions again about where stuff is but it also means that you must have configured RDA for SOA. To run the Rule Set: Download the latest version of RDA from MOS Doc ID 314422.1 Configure RDA for your SOA domains. Detailed steps can be found here In it's simplest form the command is 'rda.cmd (.sh) -S SOA' Go to the RDA home location and enter the command 'rda.cmd (or .sh) -dT hcve' Select option '11' It should be noted that this our first release of a SOA Rule Set so there will probably be some things we need to clean up or fix. None of these rules will actually modify anything on your system as they are read only and do the evaluations internally. Please let us know if you have any issues with the rules or ideas for new ones so we can make them as useful as possible. The Checks Here is a list of the SOA health checks by ID, Name and Description. ID Name Description A00100 SOA Domain Homes Lists the SOA domains that were indentified from the RDA setup.cfg file A00200 Coherence Protocol Conflict Checks to see if you have both Unicast and Multicast configured in the same domain. Checks both the setDomainEnv and config.xml entries (if it exists). We recommend Unicast with fully qualified host names or IP addresses. A00210 Coherence Fully Qualified Host Checks that the host names are fully qualified or that IP addresses are used. Will fail if unqualified host names are detected. A00220 Unicast Local Host Checks that the Coherence localhost is specified for use with Unicast A00300 JTA Timeout Checks that the JTA timeout is configured for the domain and lists the value. The bundled rule will only list the current values of the JTA timeout for each SOA Domain. In the future the rule with fail with a warning if the value is 300 seconds or lower. It is recommended that timeouts follow the pattern 'syncMaxWaitTime' < EJB Timeouts < JTA Timeout. The 300 second value is important because the EJB Timeouts default to 300 seconds. Additional information can be found in MOS Doc ID 880313.1. A00310 XA Max Time Checks that the JTA Maximum XA call time is set for the domain. Fails if it is not explicitly set or if the value is less than or equal to the default of 12000 ms. A00320 XA Timeout Checks that the XA timeout is enabled and that the value is '0' for the SOA Data Source (SOADataSource-jdbc.xml) A00330 JDBC Statement Timeout Checks that the Statement Timeout is set for all SOA Data Sources. Fails if the value is not set or if it is set to the default of -1. A00400 XA Driver Checks that the SOA Data Source is configured to use an XA driver. Fails if it is not. A00410 JDBC Capacity Settings Checks that the minimum and maximum capacity are equal for all SOA Data Sources. Fails if they are not and lists specifically which data sources failed. A00500 SOA Roles Checks that the default SOA roles 'SOAAdmin' and 'SOAOperator' are configured for the soa-infra application in the file sytem-jazn-data.xml. Fails if they are not. A00700 SOA-INFRA Deployment Checks that the soa-infra application is deployed to either a cluster, all members of a cluster or a stand alone server. A00710 SOA Deployments Checks that the SOA related applications are deployed to the same domain members as soa-infra. A00720 SOA Library Deployments Checks that the SOA related libraries are deployed to the same domain members as soa-infra. A00730 Data Source Deployments Checks that the SOA Data Sources are all targeted to the same domain members as soa-infra

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• Memento with optional state?

  - by Korey Hinton

  EDIT: As pointed out by Steve Evers and pdr, I am not correctly implementing the Memento pattern, my design is actually State pattern. Menu Program I built a console-based menu program with multiple levels that selects a particular test to run. Each level more precisely describes the operation. At any level you can type back to go back one level (memento). Level 1: Server Type? [1] Server A [2] Server B Level 2: Server environment? [1] test [2] production Level 3: Test type? [1] load [2] unit Level 4: Data Collection? [1] Legal docs [2] Corporate docs Level 4.5 (optional): Load Test Type [2] Multi TIF [2] Single PDF Level 5: Command Type? [1] Move [2] Copy [3] Remove [4] Custom Level 6: Enter a keyword [setup, cleanup, run] Design States PROBLEM: Right now the STATES enum is the determining factor as to what state is BACK and what state is NEXT yet it knows nothing about what the current memento state is. Has anyone experienced a similar issue and found an effective way to handle mementos with optional state? static enum STATES { SERVER, ENVIRONMENT, TEST_TYPE, COLLECTION, COMMAND_TYPE, KEYWORD, FINISHED } Possible Solution (Not-flexible) In reference to my code below, every case statement in the Menu class could check the state of currentMemo and then set the STATE (enum) accordingly to pass to the Builder. However, this doesn't seem flexible very flexible to change and I'm struggling to see an effective way refactor the design. class Menu extends StateConscious { private State state; private Scanner reader; private ServerUtils utility; Menu() { state = new State(); reader = new Scanner(System.in); utility = new ServerUtils(); } // Recurring menu logic public void startPromptingLoop() { List<State> states = new ArrayList<>(); states.add(new State()); boolean redoInput = false; boolean userIsDone = false; while (true) { // get Memento from last loop Memento currentMemento = states.get(states.size() - 1) .saveMemento(); if (currentMemento == null) currentMemento = new Memento.Builder(0).build(); if (!redoInput) System.out.println(currentMemento.prompt); redoInput = false; // prepare Memento for next loop Memento nextMemento = null; STATES state = STATES.values()[states.size() - 1]; // get user input String selection = reader.nextLine(); switch (selection) { case "exit": reader.close(); return; // only escape case "quit": nextMemento = new Memento.Builder(first(), currentMemento, selection).build(); states.clear(); break; case "back": nextMemento = new Memento.Builder(previous(state), currentMemento, selection).build(); if (states.size() <= 1) { states.remove(0); } else { states.remove(states.size() - 1); states.remove(states.size() - 1); } break; case "1": nextMemento = new Memento.Builder(next(state), currentMemento, selection).build(); break; case "2": nextMemento = new Memento.Builder(next(state), currentMemento, selection).build(); break; case "3": nextMemento = new Memento.Builder(next(state), currentMemento, selection).build(); break; case "4": nextMemento = new Memento.Builder(next(state), currentMemento, selection).build(); break; default: if (state.equals(STATES.CATEGORY)) { String command = selection; System.out.println("Executing " + command + " command on: " + currentMemento.type + " " + currentMemento.environment); utility.executeCommand(currentMemento.nickname, command); userIsDone = true; states.clear(); nextMemento = new Memento.Builder(first(), currentMemento, selection).build(); } else if (state.equals(STATES.KEYWORD)) { nextMemento = new Memento.Builder(next(state), currentMemento, selection).build(); states.clear(); nextMemento = new Memento.Builder(first(), currentMemento, selection).build(); } else { redoInput = true; System.out.println("give it another try"); continue; } break; } if (userIsDone) { // start the recurring menu over from the beginning for (int i = 0; i < states.size(); i++) { if (i != 0) { states.remove(i); // remove all except first } } reader = new Scanner(System.in); this.state = new State(); userIsDone = false; } if (!redoInput) { this.state.restoreMemento(nextMemento); states.add(this.state); } } } }

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• Deep in the Heart of Texas

  - by Applications User Experience

  Author: Erika Webb, Manager, Fusion Applications UX User Assistance When I was first working in the usability field, the only way I could consider conducting a usability study was to bring a potential user to a lab environment where I could show them whatever I was interested in learning more about and ask them questions. While I hate to reveal just how long I have been working in this field, let's just say that pads of paper and a stopwatch were key tools for any test I conducted. Over the years, I have worked in simple labs with basic video taping equipment and not much else, and I have worked in corporate environments with sophisticated usability labs and state-of-the-art equipment. Years ago, we conducted all usability studies at the location of the user. If we wanted to see if there were any differences between users in New York, Chicago, and Los Angeles, we went to those places to run the test. A lab environment is very useful for many test situations. However, there has always been a debate in the usability field about whether bringing someone into a lab environment, however friendly we make it, somehow intrinsically changes the behavior of the user as compared to having them work in their own environment, at their own desk, and on their own computer. We developed systems to create a portable usability lab, so that we could go to the users that we needed to test.  Do lab environments change user behavior patterns? Then 9/11 hit. You may not remember, but no planes flew for weeks afterwards. Companies all over the world couldn't fly-in employees for meetings. Suddenly, traveling to the location of the users had an additional difficulty. The company I was working for at the time had usability specialists stuck in New York for days before they could finally rent a car and drive home to Colorado. This changed the world pretty suddenly, and technology jumped on the change. Companies offering Internet meeting tools were strugglinguntil no one could travel. The Internet boomed with collaboration tools that enabled people to work together wherever they happened to be. This change in technology has made a huge difference in my world. We use collaborative tools to bring our product concepts and ideas to the user across the Internet. As a global company, we benefit from having users from all over the world inform our designs. We now run usability studies with users all over the world in a single day, a feat we couldn't have accomplished 10 years ago by plane! Other technology companies have started to do more of this type of usability testing, since the tools have improved so dramatically. Plus, in our busy world, it's not always easy to find users who can take the time away from their jobs to come to our labs. reaching users where it is convenient for them greatly improves the odds that people do participate. I manage a team of usability specialists who live in India and California, whlie I live in Colorado. We have wonderful labs that we bring users into to show them our products. But very often, we run our studies remotely. We used to take the lab to the users now we use the labs, but we let the users stay where they are. We gain users who might not have been able to leave work to come to our labs, and they get to use the system they are familiar with. And we gain users nearly anywhere that we can set up an Internet connection, as long as the users have a phone, a broadband connection, and a compatible Web browser (with no pop-up blockers). After we recruit participants in a traditional manner, we send them an invitation to participate through the use of a telephone conference call and Web conferencing tool. At Oracle, we use Oracle Web Conference part of Oracle Collaboration Suite, which enables us to give the user control of the mouse, while we present a prototype or wireframe pictures. We can record the sessions over the Web and phone conference. We send the users instructions, plus tips to ensure that we won't have problems sharing screens. In some cases, when time is tight, we even run a five-minute "test session" with users a day in advance to be sure that we can connect. Prior to the test, we send users a participant script that contains information about the study, including any questionnaires. This is exactly the same script we give to participants who come to the labs. We ask users to print this before the beginning of the session. We generally run these studies by having a usability engineer in our usability labs, so that we can record the session as though the user were in the lab with us. Roughly 80% of our application software usability testing at Oracle is performed using remote methods. The probability of getting a   remote test participant decreases the higher up the person is in the target organization. We have a methodology checklist available to help our usability engineers work through the remote processes.

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• The Customer Experience Imperative: A Game Changer for Brands

  - by Jeri Kelley

  By Anthony Lye, SVP, Cloud Applications Strategy, Oracle We know that customer experience has emerged as a primary differentiator for businesses today.  I’ve talked a lot about the new age of the empowered consumer. At Oracle we’ve spent a lot of time developing technologies and practices that our customers can implement to greatly improve their customer experience strategies. Of course I’m biased, but I think that we have created a portfolio of the best solutions on the planet to help organizations deal with the challenges of providing great customer experiences. We’ve done this because we started to witness some trends over the last few years. As the average person began to utilize social and mobile technologies more frequently and products commoditized, customer experience truly remained the only sustainable differentiator for businesses.In fact, we have seen that customer experience is often driving the success or the failure of a product or a brand. And as end customers have become more vocal about their experiences with companies on social and mobile channels, they now have the power to decide which brands will win and which brands will lose. To address this customer experience imperative, I believe that business today must do three things really well:Connect with your customers. You have to connect with customers whenever, wherever and however they want. Organizations must provide a great experience on their existing channels— the call center, the brick and mortar store, the field sales organizations, the websites and social properties. Businesses must also be great at managing and delivering journeys on these channels, while quickly adapting to embrace the new channels that emerge. You have to understand mobile. You have to understand social. You have to understand kiosks. These are all new routes to market, new channels where your customers may or may not show up. You have to interact with them where they are. You have to present information in a way that's meaningful to them. As well as providing what we would call a multichannel experience. We have to recognize that customers may start their experience on one channel, but end it on a different channel. It’s important that an organization’s technology solutions enable, not just a multichannel strategy, but a strategy that can power new channels and create customer journeys that cross these channels.Get to know your customers. Next, companies need to get to know the customer as intimately as the customer will allow. Today most customer interactions are anonymous, but it’s important for brands to know which customers drive value. Customers want to provide feedback. They want to share their opinions, but they want to know that those opinions are being heard and acted upon. For this to occur, we need to know much more about the customer and then reward them for their loyalty and for their advocacy.Enable connections. The last thing is to enable people to connect or transact with your brand. We've got to make it really, really simple for customers to do business with us. We can't make them repeat the steps; we can't make them tell us their identity for the fifth time as they move between organizations. These silos can no longer sustain or deliver a good customer experience. It's extremely important that companies be where customers want them to be—that we create profitable journeys for us and for them.Organizations have to make sure that there is a single source of truth that defines the customer. We have to make sure that the technology applications that we rely on understand not just the dimensions of multichannel, but of cross-channel too. We have to enable social at the very core of the overall architecture. We have to use historical analytics, real-time decisioning as well as predictive analytics to help personalize and drive an experience. And these are all technologies that IT needs, that IT is familiar with, but needs to enable for the line of business that in turn can enable for the end customer.  This means that we've got to make our solutions available to the customers in the cloud.In this new age of the empowered consumer, businesses have to focus on delivery mechanisms that reduce the overall TCO, while driving a rapid rate of innovation and a more rapid rate of deployment. At the Oracle Customer Experience Summit @ OpenWorld, I’ll discuss these issues and more. I hope that you can join us for what promises to be an unforgettable experience.

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• SQL Table stored as a Heap - the dangers within

  - by MikeD

  Nearly all of the time I create a table, I include a primary key, and often that PK is implemented as a clustered index. Those two don't always have to go together, but in my world they almost always do. On a recent project, I was working on a data warehouse and a set of SSIS packages to import data from an OLTP database into my data warehouse. The data I was importing from the business database into the warehouse was mostly new rows, sometimes updates to existing rows, and sometimes deletes. I decided to use the MERGE statement to implement the insert, update or delete in the data warehouse, I found it quite performant to have a stored procedure that extracted all the new, updated, and deleted rows from the source database and dump it into a working table in my data warehouse, then run a stored proc in the warehouse that was the MERGE statement that took the rows from the working table and updated the real fact table. Use Warehouse CREATE TABLE Integration.MergePolicy (PolicyId int, PolicyTypeKey int, Premium money, Deductible money, EffectiveDate date, Operation varchar(5)) CREATE TABLE fact.Policy (PolicyKey int identity primary key, PolicyId int, PolicyTypeKey int, Premium money, Deductible money, EffectiveDate date) CREATE PROC Integration.MergePolicy as begin begin tran Merge fact.Policy as tgtUsing Integration.MergePolicy as SrcOn (tgt.PolicyId = Src.PolicyId) When not matched by Target then Insert (PolicyId, PolicyTypeKey, Premium, Deductible, EffectiveDate)values (src.PolicyId, src.PolicyTypeKey, src.Premium, src.Deductible, src.EffectiveDate) When matched and src.Operation = 'U' then Update set PolicyTypeKey = src.PolicyTypeKey,Premium = src.Premium,Deductible = src.Deductible,EffectiveDate = src.EffectiveDate When matched and src.Operation = 'D' then Delete ;delete from Integration.WorkPolicy commit end Notice that my worktable (Integration.MergePolicy) doesn't have any primary key or clustered index. I didn't think this would be a problem, since it was relatively small table and was empty after each time I ran the stored proc. For one of the work tables, during the initial loads of the warehouse, it was getting about 1.5 million rows inserted, processed, then deleted. Also, because of a bug in the extraction process, the same 1.5 million rows (plus a few hundred more each time) was getting inserted, processed, and deleted. This was being sone on a fairly hefty server that was otherwise unused, and no one was paying any attention to the time it was taking. This week I received a backup of this database and loaded it on my laptop to troubleshoot the problem, and of course it took a good ten minutes or more to run the process. However, what seemed strange to me was that after I fixed the problem and happened to run the merge sproc when the work table was completely empty, it still took almost ten minutes to complete. I immediately looked back at the MERGE statement to see if I had some sort of outer join that meant it would be scanning the target table (which had about 2 million rows in it), then turned on the execution plan output to see what was happening under the hood. Running the stored procedure again took a long time, and the plan output didn't show me much - 55% on the MERGE statement, and 45% on the DELETE statement, and table scans on the work table in both places. I was surprised at the relative cost of the DELETE statement, because there were really 0 rows to delete, but I was expecting to see the table scans. (I was beginning now to suspect that my problem was because the work table was being stored as a heap.) Then I turned on STATS_IO and ran the sproc again. The output was quite interesting.Table 'Worktable'. Scan count 0, logical reads 0, physical reads 0, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0.Table 'Policy'. Scan count 0, logical reads 0, physical reads 0, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0.Table 'MergePolicy'. Scan count 1, logical reads 433276, physical reads 60, read-ahead reads 0, lob logical reads 0, lob physical reads 0, lob read-ahead reads 0. I've reproduced the above from memory, the details aren't exact, but the essential bit was the very high number of logical reads on the table stored as a heap. Even just doing a SELECT Count(*) from Integration.MergePolicy incurred that sort of output, even though the result was always 0. I suppose I should research more on the allocation and deallocation of pages to tables stored as a heap, but I haven't, and my original assumption that a table stored as a heap with no rows would only need to read one page to answer any query was definitely proven wrong. It's likely that some sort of physical defragmentation of the table may have cleaned that up, but it seemed that the easiest answer was to put a clustered index on the table. After doing so, the execution plan showed a cluster index scan, and the IO stats showed only a single page read. (I aborted my first attempt at adding a clustered index on the table because it was taking too long - instead I ran TRUNCATE TABLE Integration.MergePolicy first and added the clustered index, both of which took very little time). I suspect I may not have noticed this if I had used TRUNCATE TABLE Integration.MergePolicy instead of DELETE FROM Integration.MergePolicy, since I'm guessing that the truncate operation does some rather quick releasing of pages allocated to the heap table. In the future, I will likely be much more careful to have a clustered index on every table I use, even the working tables. Mike  

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