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• What is the SharePoint Action Framework and Why do I need it ?

  - by SAF

  For those out there that are a little curious as to whether SAF is any use to your organisation, please read this FAQ.  What is SAF ? SAF is free to use. SAF is the "SharePoint Action Framework", it was built by myself and Hugo (plus a few others along the way). SAF is written entirely in C# code available from : http://saf.codeplex.com.   SAF is a way to automate SharePoint configuration changes. An Action is a command/class/task/script written in C# that performs a unit of execution against SharePoint such as "CreateWeb"  or "AddLookupColumn". A SAF Macro is collection of one or more Actions. SAF Macro can be run from Msbuild, a Feature, StsAdm or common plain old .Net code. Parameters can be passed to a Macro at run-time from a variety of sources such as "Environment Variable", "*.config", "Msbuild Properties", Feature Properties, command line args, .net code. SAF emits lots of trace statements at run-time, these can be viewed using "DebugView". One Action can pass parameters to another Action. Parameters can be set using Expression Syntax such as "DateTime.Now".  You should consider SAF is you suffer from one of the following symptoms... "Our developers write lots of code to deploy changes at release time - it's always rushed" "I don't want my developers shelling out to Powershell or Stsadm from a Feature". "We have loads of Console applications now, I have lost track of where they are, or what they do" "We seem to be writing similar scripts against SharePoint in lots of ways, testing is hard". "My scripts often have lots of errors - they are done at the last minute". "When something goes wrong - I have no idea what went wrong or how to solve it". "Our Features get stuck and bomb out half way through - there no way to roll them back". "We have tons of Features now - I can't keep track". "We deploy Features to run one-off tasks" "We have a library of reusable scripts, but, we can only run it in one way, sometimes we want to run it from MSbuild and a Feature". "I want to automate the deployment of changes to our development environment". "I would like to run a housekeeping task on a scheduled basis"   So I like the sound of SAF - what's the problems ?  Realistically, there are few things that need to be considered: Someone on your team will need to spend a day or 2 understanding SAF and deciding exactly how you want to use it. I would suggest a Tech Lead, SysAdm or SP Architect will need to download it, try out the examples, look through the unit tests. Ask us questions. Although, SAF can be downloaded and set to go in a few minutes, you will still need to address issues such as - "Do you want to execute your Macros in MsBuild or from a Feature ?" You will need to decide who is going to do your deployments - is it each developer to themself, or do you require a dedicated Build Manager ? As most environments (Dev, QA, Live etc) require different settings (e.g. Urls, Database names, accounts etc), you will more than likely want to define these and set a properties file up for each environment. (These can then be injected into Saf at run-time). There may be no Action to solve your particular problem. If this is the case, suggest it to us - we can try and write it, or write it yourself. It's very easy to write a new Action - we have an approach to easily unit test it, document it and author it. For example, I wrote one to deploy  a WSP in 2 hours the other day. Alternatively, Saf can also call Stsadm commands and Powershell scripts.   Anyway, I do hope this helps! If you still need help, or a quick start, we can also offer consultancy around SAF. If you want to know more give us a call or drop an email to [email protected]

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• How do I use setFilmSize in panda3d to achieve the correct view?

  - by lhk

  I'm working with Panda3d and recently switched my game to isometric rendering. I moved the virtual camera accordingly and set an orthographic lens. Then I implemented the classes "Map" and "Canvas". A canvas is a dynamically generated mesh: a flat quad. I'm using it to render the ingame graphics. Since the game itself is still set in a 3d coordinate system I'm planning to rely on these canvases to draw sprites. I could have named this class "Tile" but as I'd like to use it for non-tile sketches (enemies, environment) as well I thought canvas would describe it's function better. Map does exactly what it's name suggests. Its constructor receives the number of rows and columns and then creates a standard isometric map. It uses the canvas class for tiles. I'm planning to write a map importer that reads a file to create maps on the fly. Here's the canvas implementation: class Canvas: def __init__(self, texture, vertical=False, width=1,height=1): # create the mesh format=GeomVertexFormat.getV3t2() format = GeomVertexFormat.registerFormat(format) vdata=GeomVertexData("node-vertices", format, Geom.UHStatic) vertex = GeomVertexWriter(vdata, 'vertex') texcoord = GeomVertexWriter(vdata, 'texcoord') # add the vertices for a flat quad vertex.addData3f(1, 0, 0) texcoord.addData2f(1, 0) vertex.addData3f(1, 1, 0) texcoord.addData2f(1, 1) vertex.addData3f(0, 1, 0) texcoord.addData2f(0, 1) vertex.addData3f(0, 0, 0) texcoord.addData2f(0, 0) prim = GeomTriangles(Geom.UHStatic) prim.addVertices(0, 1, 2) prim.addVertices(2, 3, 0) self.geom = Geom(vdata) self.geom.addPrimitive(prim) self.node = GeomNode('node') self.node.addGeom(self.geom) # this is the handle for the canvas self.nodePath=NodePath(self.node) self.nodePath.setSx(width) self.nodePath.setSy(height) if vertical: self.nodePath.setP(90) # the most important part: "Drawing" the image self.texture=loader.loadTexture(""+texture+".png") self.nodePath.setTexture(self.texture) Now the code for the Map class class Map: def __init__(self,rows,columns,size): self.grid=[] for i in range(rows): self.grid.append([]) for j in range(columns): # create a canvas for the tile. For testing the texture is preset tile=Canvas(texture="../assets/textures/flat_concrete",width=size,height=size) x=(i-1)*size y=(j-1)*size # set the tile up for rendering tile.nodePath.reparentTo(render) tile.nodePath.setX(x) tile.nodePath.setY(y) # and store it for later access self.grid[i].append(tile) And finally the usage def loadMap(self): self.map=Map(10, 10, 1) this function is called within the constructor of the World class. The instantiation of world is the entry point to the execution. The code is pretty straightforward and runs good. Sadly the output is not as expected: Please note: The problem is not the white rectangle, it's my player object. The problem is that although the map should have equal width and height it's stretched weirdly. With orthographic rendering I expected the map to be a perfect square. What did I do wrong ? UPDATE: I've changed the viewport. This is how I set up the orthographic camera: lens = OrthographicLens() lens.setFilmSize(40, 20) base.cam.node().setLens(lens) You can change the "aspect" by modifying the parameters of setFilmSize. I don't know exactly how they are related to window size and screen resolution but after testing a little the values above seem to work for me. Now everything is rendered correctly as long as I don't resize the window. Every change of the window's size as well as switching to fullscreen destroys the correct rendering. I know that implementing a listener for resize events is not in the scope of this question. However I wonder why I need to make the Film's height two times bigger than its width. My window is quadratic ! Can you tell me how to find out correct setting for the FilmSize ? UPDATE 2: I can imagine that it's hard to envision the behaviour of the game. At first glance the obvious solution is to pass the window's width and height in pixels to setFilmSize. There are two problems with that approach. The parameters for setFilmSize are ingame units. You'll get a way to big view if you pass the pixel size For some strange reason the image is distorted if you pass equal values for width and height. Here's the output for setFilmSize(800,800) You'll have to stress your eyes but you'll see what I mean

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• Professional Developers, may I join you?

  - by Ben

  I currently work in technical support for a software/hardware company and for the most part it's a good job, but it's feeling more and more like I'm getting 'stuck' here. No raises in the 5 years I've been here, and lately there seems to be more hiring from the outside than promotion from within. The work I do is more technical than end-user support, as we deal primarily with our field technicians who have a little more technical skill than the general user base. As a result I get into much more technical support issues... often tracking down bugs in our software, finding performance bottlenecks in our database schema, etc. The work I'm most proud of are the development projects I've come up with on my own, and worked on during lunch breaks and slow periods in Support. Over the years I've written a number of useful utilities for the company. Diagnostic type applications that several departments use and appreciate. These include apps that simulate our various hardware devices, log file analysis, time-saving utilities for our work processes, etc. My best projects have been the hardware simulation programs, which are the type of thing we probably wouldn't have put a full-time developer on had anyone thought to do it, but they've ended up being popular and useful enough to be used by development, QA, R&D, and Support. They allow us to interface our software with simulated hardware, rather than clutter up our work areas with bulky, hard to acquire equipment. Since starting here my life has moved forward (married, kid, one more on the way), but it feels like my career has not. I still earn what I earned walking in the door my first day. Company budget is tight, bonuses have gone down, and no raises or cost of living / inflation adjustments either. As the sole source of income for my family I feel I need to do more, and I'd like to have a more active role in creating something at work, not just cleaning up other people's mistakes. I enjoy technical work, and I think development is the next logical step in my career. I'd like to bring some "legitimacy" to my part-time development work, and make myself a more skilled and valuable employee. Ultimately if this can help me better support my family, that would be ideal. Can I make the jump to professional developer? I have an engineering degree, but no formal education in computer science. I write WinForms apps using the .NET framework, do some freelance web development, have volunteered to write software for a nonprofit, and have started experimenting with programming microcontrollers. I enjoy learning new things in the limited free time I have available. I think I have the aptitude to take on a development role, even in an 'apprentice' capacity if such an option is possible. Have any of you moved into development like this? Do any of you developers have any advice or cautionary tales? Are there better career options I haven't thought of? I welcome any and all related comments and thank you in advance for posting them.

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• What information must never appear in logs?

  - by MainMa

  I'm about to write the company guidelines about what must never appear in logs (trace of an application). In fact, some developers try to include as many information as possible in trace, making it risky to store those logs, and extremely dangerous to submit them, especially when the customer doesn't know this information is stored, because she never cared about this and never read documentation and/or warning messages. For example, when dealing with files, some developers are tempted to trace the names of the files. For example before appending file name to a directory, if we trace everything on error, it will be easy to notice for example that the appended name is too long, and that the bug in the code was to forget to check for the length of the concatenated string. It is helpful, but this is sensitive data, and must never appear in logs. In the same way: Passwords, IP addresses and network information (MAC address, host name, etc.)¹, Database accesses, Direct input from user and stored business data must never appear in trace. So what other types of information must be banished from the logs? Are there any guidelines already written which I can use? ¹ Obviously, I'm not talking about things as IIS or Apache logs. What I'm talking about is the sort of information which is collected with the only intent to debug the application itself, not to trace the activity of untrusted entities. Edit: Thank you for your answers and your comments. Since my question is not too precise, I'll try to answer the questions asked in the comments: What I'm doing with the logs? The logs of the application may be stored in memory, which means either in plain on hard disk on localhost, in a database, again in plain, or in Windows Events. In every case, the concern is that those sources may not be safe enough. For example, when a customer runs an application and this application stores logs in plain text file in temp directory, anybody who has a physical access to the PC can read those logs. The logs of the application may also be sent through internet. For example, if a customer has an issue with an application, we can ask her to run this application in full-trace mode and to send us the log file. Also, some application may sent automatically the crash report to us (and even if there are warnings about sensitive data, in most cases customers don't read them). Am I talking about specific fields? No. I'm working on general business applications only, so the only sensitive data is business data. There is nothing related to health or other fields covered by specific regulations. But thank you to talk about that, I probably should take a look about those fields for some clues about what I can include in guidelines. Isn't it easier to encrypt the data? No. It would make every application much more difficult, especially if we want to use C# diagnostics and TraceSource. It would also require to manage authorizations, which is not the easiest think to do. Finally, if we are talking about the logs submitted to us from a customer, we must be able to read the logs, but without having access to sensitive data. So technically, it's easier to never include sensitive information in logs at all and to never care about how and where those logs are stored.

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• How to Mentor a Junior Developer

  - by Josh Johnson

  This title is a little broad but I may need to give a little background before I can ask my question properly. I know that similar questions have been asked here already. But in my case I'm not asking if I should be mentoring someone or if the person is a good fit for being a software developer. That is not my place to judge. I have not been asked outright, but it is apparent that myself and other fellow senior developers are to mentor the new developers that start here. I have no problem with this whatsoever and, in many cases, it lends me a fresh perspective on things and I end up learning in the process. Also, I remember how beneficial it was in the beginning of my career when someone would take some time to teach me something. When I say "new developer" they could be anywhere from fresh out of college to having a year or two of experience. Recently and in the past we've had people start here who seem to have an attitude toward development/programming which is different from mine and hard for me to reconcile; they seem to extract just enough information to get the task done but not really learn from it. I find myself going over and over the same issues with them. I understand that part of this could be a personality thing, but I feel it's my job to do my best and sort of push them out of the nest while they're under my wing, so to speak. How can I impart just enough information so that they will learn but not give so much as to solve the problem for them? Or perhaps: What's the proper response to questions that are designed to take the path of least resistance and, in essence, force them to learn instead of take the easy way out? These questions are probably more general teaching questions and don't have that much to do specifically with software development. Note: I do not get a say in what tasks they are working on. Management doles the task out and it could be anything from a very simple bug fix to starting an entire application by themselves. While this is not ideal by any means and obviously presents its own gauntlet of challenges, I feel it's a topic best left for another question. So the best I can do is help them with the problem at hand and try to help them break it down into simpler problems and also check their commit logs and point out mistakes that they made. My main objectives are to: Help them out and give them the tools they need to start becoming more self-reliant. Steer them in the right direction and break bad development habits early on. Lessen the amount of time I spend with them (the personality type described above seems to need much more one-on-one time and does not do well over IM or email. While that's generally fine, I can't always stop what I'm working on, break my stride, and help them debug an error on a moments notice; I have my own projects that need to get done).

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• Authenticating your windows domain users in the cloud

  - by cibrax

  Moving to the cloud can represent a big challenge for many organizations when it comes to reusing existing infrastructure. For applications that drive existing business processes in the organization, reusing IT assets like active directory represent good part of that challenge. For example, a new web mobile application that sales representatives can use for interacting with an existing CRM system in the organization. In the case of Windows Azure, the Access Control Service (ACS) already provides some integration with ADFS through WS-Federation. That means any organization can create a new trust relationship between the STS running in the ACS and the STS running in ADFS. As the following image illustrates, the ADFS running in the organization should be somehow exposed out of network boundaries to talk to the ACS. This is usually accomplish through an ADFS proxy running in a DMZ. This is the official story for authenticating existing domain users with the ACS.  Getting an ADFS up and running in the organization, which talks to a proxy and also trust the ACS could represent a painful experience. It basically requires  advance knowledge of ADSF and exhaustive testing to get everything right.  However, if you want to get an infrastructure ready for authenticating your domain users in the cloud in a matter of minutes, you will probably want to take a look at the sample I wrote for talking to an existing Active Directory using a regular WCF service through the Service Bus Relay Binding. You can use the WCF ability for self hosting the authentication service within a any program running in the domain (a Windows service typically). The service will not require opening any port as it is opening an outbound connection to the cloud through the Relay Service. In addition, the service will be protected from being invoked by any unauthorized party with the ACS, which will act as a firewall between any client and the service. In that way, we can get a very safe solution up and running almost immediately. To make the solution even more convenient, I implemented an STS in the cloud that internally invokes the service running on premises for authenticating the users. Any existing web application in the cloud can just establish a trust relationship with this STS, and authenticate the users via WS-Federation passive profile with regular http calls, which makes this very attractive for web mobile for example. This is how the WCF service running on premises looks like, [ServiceBehavior(Namespace = "http://agilesight.com/active_directory/agent")] public class ProxyService : IAuthenticationService { IUserFinder userFinder; IUserAuthenticator userAuthenticator;   public ProxyService() : this(new UserFinder(), new UserAuthenticator()) { }   public ProxyService(IUserFinder userFinder, IUserAuthenticator userAuthenticator) { this.userFinder = userFinder; this.userAuthenticator = userAuthenticator; }   public AuthenticationResponse Authenticate(AuthenticationRequest request) { if (userAuthenticator.Authenticate(request.Username, request.Password)) { return new AuthenticationResponse { Result = true, Attributes = this.userFinder.GetAttributes(request.Username) }; }   return new AuthenticationResponse { Result = false }; } } Two external dependencies are used by this service for authenticating users (IUserAuthenticator) and for retrieving user attributes from the user’s directory (IUserFinder). The UserAuthenticator implementation is just a wrapper around the LogonUser Win Api. The UserFinder implementation relies on Directory Services in .NET for searching the user attributes in an existing directory service like Active Directory or the local user store. public UserAttribute[] GetAttributes(string username) { var attributes = new List<UserAttribute>();   var identity = UserPrincipal.FindByIdentity(new PrincipalContext(this.contextType, this.server, this.container), IdentityType.SamAccountName, username); if (identity != null) { var groups = identity.GetGroups(); foreach(var group in groups) { attributes.Add(new UserAttribute { Name = "Group", Value = group.Name }); } if(!string.IsNullOrEmpty(identity.DisplayName)) attributes.Add(new UserAttribute { Name = "DisplayName", Value = identity.DisplayName }); if(!string.IsNullOrEmpty(identity.EmailAddress)) attributes.Add(new UserAttribute { Name = "EmailAddress", Value = identity.EmailAddress }); }   return attributes.ToArray(); } As you can see, the code is simple and uses all the existing infrastructure in Azure to simplify a problem that looks very complex at first glance with ADFS. All the source code for this sample is available to download (or change) in this GitHub repository, https://github.com/AgileSight/ActiveDirectoryForCloud

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• How the number of indexes built on a table can impact performances?

  - by Davide Mauri

  We all know that putting too many indexes (I’m talking of non-clustered index only, of course) on table may produce performance problems due to the overhead that each index bring to all insert/update/delete operations on that table. But how much? I mean, we all agree – I think – that, generally speaking, having many indexes on a table is “bad”. But how bad it can be? How much the performance will degrade? And on a concurrent system how much this situation can also hurts SELECT performances? If SQL Server take more time to update a row on a table due to the amount of indexes it also has to update, this also means that locks will be held for more time, slowing down the perceived performance of all queries involved. I was quite curious to measure this, also because when teaching it’s by far more impressive and effective to show to attended a chart with the measured impact, so that they can really “feel” what it means! To do the tests, I’ve create a script that creates a table (that has a clustered index on the primary key which is an identity column) , loads 1000 rows into the table (inserting 1000 row using only one insert, instead of issuing 1000 insert of one row, in order to minimize the overhead needed to handle the transaction, that would have otherwise ), and measures the time taken to do it. The process is then repeated 16 times, each time adding a new index on the table, using columns from table in a round-robin fashion. Test are done against different row sizes, so that it’s possible to check if performance changes depending on row size. The result are interesting, although expected. This is the chart showing how much time it takes to insert 1000 on a table that has from 0 to 16 non-clustered indexes. Each test has been run 20 times in order to have an average value. The value has been cleaned from outliers value due to unpredictable performance fluctuations due to machine activity. The test shows that in a  table with a row size of 80 bytes, 1000 rows can be inserted in 9,05 msec if no indexes are present on the table, and the value grows up to 88 (!!!) msec when you have 16 indexes on it This means a impact on performance of 975%. That’s *huge*! Now, what happens if we have a bigger row size? Say that we have a table with a row size of 1520 byte. Here’s the data, from 0 to 16 indexes on that table: In this case we need near 22 msec to insert 1000 in a table with no indexes, but we need more that 500msec if the table has 16 active indexes! Now we’re talking of a 2410% impact on performance! Now we can have a tangible idea of what’s the impact of having (too?) many indexes on a table and also how the size of a row also impact performances. That’s why the golden rule of OLTP databases “few indexes, but good” is so true! (And in fact last week I saw a database with tables with 1700bytes row size and 23 (!!!) indexes on them!) This also means that a too heavy denormalization is really not a good idea (we’re always talking about OLTP systems, keep it in mind), since the performance get worse with the increase of the row size. So, be careful out there, and keep in mind the “equilibrium” is the key world of a database professional: equilibrium between read and write performance, between normalization and denormalization, between to few and too may indexes. PS Tests are done on a VMWare Workstation 7 VM with 2 CPU and 4 GB of Memory. Host machine is a Dell Precsioni M6500 with i7 Extreme X920 Quad-Core HT 2.0Ghz and 16Gb of RAM. Database is stored on a SSD Intel X-25E Drive, Simple Recovery Model, running on SQL Server 2008 R2. If you also want to to tests on your own, you can download the test script here: Open TestIndexPerformance.sql

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• How Can I Start an Incognito/Private Browsing Window from a Shortcut?

  - by Jason Fitzpatrick

  Sometimes you just want to pop the browser open for a quick web search without reloading all your saved tabs; read on as we show a fellow reader how to make a quick private-browsing shortcut. Dear How-To Geek, I came up with a solution to my problem, but I need your help implementing it. I typically have a ton of tabs open in my web browser and, when I need to free up system resources when gaming or using a resource intense application, I shut down the web browser. The problem arises when I find myself needing to do quick web search while the browser is shut down. I don’t want to open it up, load all the tabs, and waste the resources in doing so all for a quick Google search. The perfect solution, it would seem, is to open up one of Chrome’s Incognito windows: it loads separate, it won’t open up all the old tabs, and it’s perfect for a quick Google search. Is there a way to launch Chrome with a single Incognito window open without having to open the browser in the normal mode (and load the bazillion tabs I have sitting there)? Sincerely, Tab Crazy That’s a rather clever work around to your problem. Since you’ve already done the hard work of figuring out the solution you need, we’re more than happy to help you across the finish line. The magic you seek is available via what are known as “command line options” which allow you to add additional parameters and switches onto a command.   By appending the command the Chrome shortcut uses, we can easily tell it to launch in Incognito mode. (And, for other readers following along at home, we can do the same thing with other browsers like Firefox). First, let’s look at Chrome’s default shortcut: If you right click on it and select the properties menu, you’ll see where the shortcut points: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" If you run that shortcut, you’ll open up normal browsing mode in Chrome and your saved tabs will all load. What we need to do is use the command line switches available for Chrome and tell it that we want it to launch an Incognito window instead. Doing so is as simple as appending the end of the “Target” box’s command line entry with -incognito, like so: "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -incognito We’d also recommend changing the icon to it’s easy to tell the default Chrome shortcut apart from your new Incognito shortcut. When you’re done, make sure to hit OK/Apply at the button to save the changes. You can recreate the same private-browsing-shortcut effect with other major web browsers too. Repeat shortcut editing steps we highlighted above, but change out the -incognito with -private (for Firefox and Internet Explorer) and -newprivatetab (for Opera). With just a simple command line switch applied, you can now launch a lightweight single browser window for those quick web searches without having to stop your game and load up all your saved tabs. Have a pressing tech question? Email us at [email protected] and we’ll do our best to answer it.

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• Wisdom Lies in Collaborative Power and Intelligence

  - by kellsey.ruppel

  By Alakh Verma, Director, Platform Technology Solutions   In my recent blog posts, I shared insights on Predictive Analytics (Will Predictive Analytics at 'Speed of Thoughts' Help Businesses?), Real Time Decisions (How critical are Real Time decisions in business today?) and their significance in our lives in general and in businesses today. In the current business paradigm shift- with evolutionary social business, it is paramount that businesses look for wisdom in collaborative power and intelligence and equip their employees with the tools to engage with one another. There is an old time saying that 5 sticks tied together are stronger and unable to break as opposed to an individual stick. We have recently witnessed the power of ordinary people uniting together and fought collaboratively using Facebook and Twitter to topple down dictators in Tunisia, Egypt and Libya—and are threatening absolute rule in Syria. And an India one man’s (Anna Hazare) campaign against corruption went viral, bringing thousands to the streets in support. As anyone who has worked in a sizeable organization knows, there is no guarantee that the organization as a whole will perform efficiently and achieve its goals, even if each employee is individually efficient and every team has a high level of productivity. To achieve enterprise productivity, it is necessary not only for individuals and groups to “do things right” by working productively but also for the enterprise as a whole to “do the right things” - form the right teams, make the right decisions, allocate resources correctly, and effectively coordinate activities across the entire organization. Most organizations fall short of the optimal level of enterprise productivity because of one or more of these reasons, all at a great cost to the business.  They are disconnected from themselves with various parts of the organization unintentionally working at cross-purposes with each other.  Information that exists is not getting shared or reused.  Human talent is not being applied where it is most needed.  The same problems are being solved repeatedly by multiple groups. Intelligent collaboration through automated business processes has the ability to alter the course of any important business activity, with a potentially dramatic impact on the financial performance of the business. Whether it is a simple email exchange, a physical or virtual meeting, a task force, or a large-scale project, the activity is inherently collaborative.  In fact, collaboration can be defined as the work that takes place among people when a business process is not pre-determining how the work should take place. Collaboration is many things: information sharing, brainstorming, problem solving, best practice negotiation, innovation, coordination of activity, alignment of purpose, and so forth.  Collaboration is the “white space” between the business processes; it is the glue that holds an organization together, and the lubricant that allows the machinery to keep running.  Real time search and collaborative capabilities of the right people with the right content supported by defined processes will provide unparallel wisdom in the organization in the most competitive business environment today. Interestingly, technologies such as Oracle WebCenter offer these capabilities in our Web based business transactions and compliment in the overall collaborative intelligence and power to truly transform organizations to social businesses. Looking to learn more about engaging your employees to collaborate together and providing a complete user experience for your customers? You won't want to miss our webcast today! Drive Online Engagement with Intuitive Portals and Websites

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• Systems of Engagement

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  Engagement Week 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} This week we’ll be looking at the ever evolving topic of systems of engagement. This topic continues generating widespread discussion around how we connect with businesses, employers, governments, and extended social communities across multiple channels spanning web, mobile and human face to face contact. Earlier in our Social Business Thought Leader Webcast Series, we had AIIM President John Mancini presenting "Moving from Records to Engagement to Insight" discussing the factors that are driving organizations to think more strategically about the intersection of content management, social technologies, and business processes. John spoke about how Content Management and Enterprise IT are being changed by social technologies and how new technologies are being used to drive innovation and transform processes along and what the implications of this transformation are for information professionals. He used these two slides below to illustrate the evolution from Systems of Record to Systems of Engagement. The AIIM White Paper is available for download from the AIIM website. Later this week (09/20), we'll have another session in our Social Business Thought Leader Webcast Series featuring  R “Ray” Wang (@rwang0) Principal Analyst & CEO from Constellation Research presenting: "Engaging Customers in the Era of Overexposure"  More info to come tomorrow on the upcoming webcast this week. ~~~~~~ In the spirit of spreading good karma - one of the first things that came to mind as I was thinking about "Engagement" was the evolution of the Marriage Proposal.  Someone sent me a link to this link a couple of months ago and it raises the bar on all proposals. I hope you'll enjoy!

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• Cellbi Silverlight Controls Giveaway (5 License to give away)

  - by mbcrump

  Cellbi recently updated their new Silverlight Controls to version 4 and to support Visual Studio 2010. I played with a couple of demos on their site and had to take a look. I headed over to their website and downloaded the controls. The first thing that I noticed was all of the special text effects and animations included. I emailed them asking if I could give away their controls in my January 2011 giveaway and they said yes. They also volunteered to give away 5 total license so the changes for you to win would increase.  I am very thankful they were willing to help the Silverlight community with this giveaway. So some quick rules below: ----------------------------------------------------------------------------------------------------------------------------------------------------------- Win a FREE developer’s license of Cellbi Silverlight Controls! (5 License to give away) Random winner will be announced on February 1st, 2011! To be entered into the contest do the following things: Subscribe to my feed. Leave a comment below with a valid email account (I WILL NOT share this info with anyone.) Retweet the following : I just entered to win free #Silverlight controls from @mbcrump and @cellbi http://mcrump.me/cscfree ! Don’t change the URL because this will allow me to track the users that Tweet this page. Don’t forget to visit Cellbi because they made this possible. ---------------------------------------------------------------------------------------------------------------------------------------------------------- Before we get started with the Silverlight Controls, here is a couple of links to bookmark: The What's new in this release page is here. You can also check out the live demos here. Don’t worry about the Samples/Help Documentation. That is installed to your local HDD during the installation process. Begin by downloading the trial version and running the program. After everything is installed then you will see the following screen: After it is installed, you may want to take a look at your Toolbox in Visual Studio 2010. After you add the controls from the “Choose Items” in Silverlight and you will see that you now have access to all of these controls. At this point, to use the controls it’s as simple as drag/drop onto your Silverlight container. It will create the proper Namespaces for you. It’s hard to show with a static screenshot just how powerful the controls actually are so I will refer you to the demo page to learn more about them. Since all of these are animations/effects it just doesn’t work with a static screenshot. It is worth noting that the Sfx pack really focuses on the following core effects: I will show you the best route to get started building a new project with them below. The best page to start is the sample browser which you can access by going to SvFx Launcher. In my case, I want to build a new Carousel. I simple navigate to the Carousel that I want to build and hit the “Cs” code at the top. This launches Visual Studio 2010 and now I can copy/paste the XAML into my project. That is all there is to it. Hopefully this post was helpful and don’t forget to leave a comment below in order to win a set of the controls!  Subscribe to my feed

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• How Do You Actually Model Data?

  Since the 1970’s Developers, Analysts and DBAs have been able to represent concepts and relations in the form of data through the use of generic symbols.  But what is data modeling?  The first time I actually heard this term I could not understand why anyone would want to display a computer on a fashion show runway. Hey, what do you expect? At that time I was a freshman in community college, and obviously this was a long time ago.  I have since had the chance to learn what data modeling truly is through using it. Data modeling is a process of breaking down information and/or requirements in to common categories called objects. Once objects start being defined then relationships start to form based on dependencies found amongst other existing objects.  Currently, there are several tools on the market that help data designer actually map out objects and their relationships through the use of symbols and lines.  These diagrams allow for designs to be review from several perspectives so that designers can ensure that they have the optimal data design for their project and that the design is flexible enough to allow for potential changes and/or extension in the future. Additionally these basic models can always be further refined to show different levels of details depending on the target audience through the use of three different types of models. Conceptual Data Model(CDM)Conceptual Data Models include all key entities and relationships giving a viewer a high level understanding of attributes. Conceptual data model are created by gathering and analyzing information from various sources pertaining to a project during the typical planning phase of a project. Logical Data Model (LDM)Logical Data Models are conceptual data models that have been expanded to include implementation details pertaining to the data that it will store. Additionally, this model typically represents an origination’s business requirements and business rules by defining various attribute data types and relationships regarding each entity. This additional information can be directly translated to the Physical Data Model which reduces the actual time need to implement it. Physical Data Model(PDMs)Physical Data Model are transformed Logical Data Models that include the necessary tables, columns, relationships, database properties for the creation of a database. This model also allows for considerations regarding performance, indexing and denormalization that are applied through database rules, data integrity. Further expanding on why we actually use models in modern application/database development can be seen in the benefits that data modeling provides for data modelers and projects themselves, Benefits of Data Modeling according to Applied Information Science Abstraction that allows data designers remove concepts and ideas form hard facts in the form of data. This gives the data designers the ability to express general concepts and/or ideas in a generic form through the use of symbols to represent data items and the relationships between the items. Transparency through the use of data models allows complex ideas to be translated in to simple symbols so that the concept can be understood by all viewpoints and limits the amount of confusion and misunderstanding. Effectiveness in regards to tuning a model for acceptable performance while maintaining affordable operational costs. In addition it allows systems to be built on a solid foundation in terms of data. I shudder at the thought of a world without data modeling, think about it? Data is everywhere in our lives. Data modeling allows for optimizing a design for performance and the reduction of duplication. If one was to design a database without data modeling then I would think that the first things to get impacted would be database performance due to poorly designed database and there would be greater chances of unnecessary data duplication that would also play in to the excessive query times because unneeded records would need to be processed. You could say that a data designer designing a database is like a box of chocolates. You will never know what kind of database you will get until after it is built.

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• Very slow KVM in Ubuntu 12.04

  - by Guy Fawkes

  I use Ubuntu 12.04 64-bit and KVM, my CPU is Core i5 3.3 GHz and I have 8 GB of DDR3 RAM. I run Windows 7 in KVM and it's extremely slow. My co-worker use Debian on the same PC configuration and can run Windows 7 extremely fast! Where can be my problem? sudo cat /etc/libvirt/qemu/windows.xml <!-- WARNING: THIS IS AN AUTO-GENERATED FILE. CHANGES TO IT ARE LIKELY TO BE OVERWRITTEN AND LOST. Changes to this xml configuration should be made using: virsh edit windows or other application using the libvirt API. --> <domain type='kvm'> <name>windows</name> <uuid>5c685175-baea-0ca6-591f-8269d923ffb8</uuid> <memory>2097152</memory> <currentMemory>2097152</currentMemory> <vcpu>1</vcpu> <os> <type arch='x86_64' machine='pc-1.0'>hvm</type> <boot dev='hd'/> </os> <features> <acpi/> <apic/> <pae/> </features> <clock offset='localtime'/> <on_poweroff>destroy</on_poweroff> <on_reboot>restart</on_reboot> <on_crash>restart</on_crash> <devices> <emulator>/usr/bin/kvm</emulator> <disk type='file' device='disk'> <driver name='qemu' type='raw'/> <source file='/var/lib/libvirt/images/windows.img'/> <target dev='hda' bus='ide'/> <address type='drive' controller='0' bus='0' unit='0'/> </disk> <controller type='ide' index='0'> <address type='pci' domain='0x0000' bus='0x00' slot='0x01' function='0x1'/> </controller> <interface type='network'> <mac address='52:54:00:94:63:91'/> <source network='default'/> <address type='pci' domain='0x0000' bus='0x00' slot='0x03' function='0x0'/> </interface> <serial type='pty'> <target port='0'/> </serial> <console type='pty'> <target type='serial' port='0'/> </console> <input type='tablet' bus='usb'/> <input type='mouse' bus='ps2'/> <graphics type='vnc' port='-1' autoport='yes'/> <sound model='ich6'> <address type='pci' domain='0x0000' bus='0x00' slot='0x04' function='0x0'/> </sound> <video> <model type='vga' vram='262144' heads='1'/> <address type='pci' domain='0x0000' bus='0x00' slot='0x02' function='0x0'/> </video> <memballoon model='virtio'> <address type='pci' domain='0x0000' bus='0x00' slot='0x05' function='0x0'/> </memballoon> </devices> </domain>

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• 10 Steps to access Oracle stored procedures from Crystal Reports

  Requirements to access Oracle stored procedures from CR The following requirements must be met in order for CR to access an Oracle stored procedure: 1. You must create a package that defines the REF CURSOR. This REF CURSOR must be strongly bound to a static pre-defined structure (see Strongly Bound REF CURSORs vs Weakly Bound REF CURSORs). This package must be created separately and before the creation of the stored procedure. NOTE Crystal Reports 9 native connections will support Oracle stored procedures created within packages as well as Oracle stored procedures referencing weakly bound REF CURSORs. Crystal Reports 8.5 native connections will support Oracle stored procedures referencing weakly bound REF CURSORs. 2. The procedure must have a parameter that is a REF CURSOR type. This is because CR uses this parameter to access and define the result set that the stored procedure returns. 3. The REF CURSOR parameter must be defined as IN OUT (read/write mode). After the procedure has opened and assigned a query to the REF CURSOR, CR will perform a FETCH call for every row from the query's result. This is why the parameter must be defined as IN OUT. 4. Parameters can only be input (IN) parameters. CR is not designed to work with OUT parameters. 5. The REF CURSOR variable must be opened and assigned its query within the procedure. 6. The stored procedure can only return one record set. The structure of this record set must not change, based on parameters. 7. The stored procedure cannot call another stored procedure. 8. If using an ODBC driver, it must be the CR Oracle ODBC driver (installed by CR). Other Oracle ODBC drivers (installed by Microsoft or Oracle) may not function correctly. 9. If you are using the CR ODBC driver, you must ensure that in the ODBC Driver Configuration setup, under the Advanced Tab, the option 'Procedure Return Results' is checked ON. 10. If you are using the native Oracle driver and using hard-coded date selection within the procedure, the date selection must use either a string representation format of 'YYYY-DD-MM' (i.e. WHERE DATEFIELD = '1999-01-01') or the TO_DATE function with the same format specified (i.e. WHERE DATEFIELD = TO_DATE ('1999-01-01','YYYY-MM-DD'). For more information, refer to kbase article C2008023. 11. Most importantly, this stored procedure must execute successfully in Oracle's SQL*Plus utility. If all of these conditions are met, you must next ensure you are using the appropriate database driver. Please refer to the sections in this white paper for a list of acceptable database drivers. span.fullpost {display:none;}

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• How to prepare for a programming competition? Graphs, Stacks, Trees, oh my! [closed]

  - by Simucal

  Last semester I attended ACM's (Association for Computing Machinery) bi-annual programming competition at a local University. My University sent 2 teams of 3 people and we competed amongst other schools in the mid-west. We got our butts kicked. You are given a packet with about 11 problems (1 problem per page) and you have 4 hours to solve as many as you can. They'll run your program you submit against a set of data and your output must match theirs exactly. In fact, the judging is automated for the most part. In any case.. I went there fairly confident in my programming skills and I left there feeling drained and weak. It was a terribly humbling experience. In 4 hours my team of 3 people completed only one of the problems. The top team completed 4 of them and took 1st place. The problems they asked were like no problems I have ever had to answer before. I later learned that in order to solve them some of them effectively you have to use graphs/graph algorithms, trees, stacks. Some of them were simply "greedy" algo's. My question is, how can I better prepare for this semesters programming competition so I don't leave there feeling like a complete moron? What tips do you have for me to be able to answer these problems that involve graphs, trees, various "well known" algorithms? How can I easily identify the algorithm we should implement for a given problem? I have yet to take Algorithm Design in school so I just feel a little out of my element. Here are some examples of the questions asked at the competitions: ACM Problem Sets Update: Just wanted to update this since the latest competition is over. My team placed 1st for our small region (about 6-7 universities with between 1-5 teams each school) and ~15th for the midwest! So, it is a marked improvement over last years performance for sure. We also had no graduate students on our team and after reviewing the rules we found out that many teams had several! So, that would be a pretty big advantage in my own opinion. Problems this semester ranged from about 1-2 "easy" problems (ie bit manipulation, string manipulation) to hard (graph problems involving fairly complex math and network flow problems). We were able to solve 4 problems in our 5 hours. Just wanted to thank everyone for the resources they provided here, we used them for our weekly team practices and it definitely helped! Some quick tips that I have that aren't suggested below: When you are seated at your computer before the competition starts, quickly type out various data structures that you might need that you won't have access to in your languages libraries. I typed out a Graph data-structure complete with floyd-warshall and dijkstra's algorithm before the competition began. We ended up using it in our 2nd problem that we solved and this is the main reason why we solved this problem before anyone else in the midwest. We had it ready to go from the beginning. Similarly, type out the code to read in a file since this will be required for every problem. Save this answer "template" someplace so you can quickly copy/paste it to your IDE at the beginning of each problem. There are no rules on programming anything before the competition starts so get any boilerplate code out the way. We found it useful to have one person who is on permanent whiteboard duty. This is usually the person who is best at math and at working out solutions to get a head start on future problems you will be doing. One person is on permanent programming duty. Your fastest/most skilled "programmer" (most familiar with the language). This will save debugging time also. The last person has several roles between assessing the packet of problems for the next "easiest" problem, helping the person on the whiteboard work out solutions and helping the person programming work out bugs/issues. This person needs to be flexible and be able to switch between roles easily.

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• How would I handle input with a Game Component?

  - by Aufziehvogel

  I am currently having problems from finding my way into the component-oriented XNA design. I read an overview over the general design pattern and googled a lot of XNA examples. However, they seem to be right on the opposite site. In the general design pattern, an object (my current player) is passed to InputComponent::update(Player). This means the class will know what to do and how this will affect the game (e.g. move person vs. scroll text in a menu). Yet, in XNA GameComponent::update(GameTime) is called automatically without a reference to the current player. The only XNA examples I found built some sort of higher-level Keyboard engine into the game component like this: class InputComponent: GameComponent { public void keyReleased(Keys); public void keyPressed(Keys); public bool keyDown(Keys); public void override update(GameTime gameTime) { // compare previous state with current state and // determine if released, pressed, down or nothing } } Some others went a bit further making it possible to use a Service Locator by a design like this: interface IInputComponent { public void downwardsMovement(Keys); public void upwardsMovement(Keys); public bool pausedGame(Keys); // determine which keys pressed and what that means // can be done for different inputs in different implementations public void override update(GameTime); } Yet, then I am wondering if it is possible to design an input class to resolve all possible situations. Like in a menu a mouse click can mean "click that button", but in game play it can mean "shoot that weapon". So if I am using such a modular design with game components for input, how much logic is to be put into the InputComponent / KeyboardComponent / GamepadComponent and where is the rest handled? What I had in mind, when I heard about Game Components and Service Locator in XNA was something like this: use Game Components to run the InputHandler automatically in the loop use Service Locator to be able to switch input at runtime (i.e. let player choose if he wants to use a gamepad or a keyboard; or which shall be player 1 and which player 2). However, now I cannot see how this can be done. First code example does not seem flexible enough, as on a game pad you could require some combination of buttons for something that is possible on keyboard with only one button or with the mouse) The second code example seems really hard to implement, because the InputComponent has to know in which context we are currently. Moreover, you could imagine your application to be multi-layered and let the key-stroke go through all layers to the bottom-layer which requires a different behaviour than the InputComponent would have guessed from the top-layer. The general design pattern with passing the Player to update() does not have a representation in XNA and I also cannot see how and where to decide which class should be passed to update(). At most time of course the player, but sometimes there could be menu items you have to or can click I see that the question in general is already dealt with here, but probably from a more elobate point-of-view. At least, I am not smart enough in game development to understand it. I am searching for a rather code-based example directly for XNA. And the answer there leaves (a noob like) me still alone in how the object that should receive the detected event is chosen. Like if I have a key-up event, should it go to the text box or to the player?

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• Hey Retailers, Are You Ready For The Holiday Season?

  - by Jeri Kelley

  With online holiday spending reaching $35.3 billion in 2011 and American shoppers spending just under $750 on average on their holiday purchases this year, how ready is your business for the 2012 holiday season?   ?? Today’s shoppers do not take their purchases lightly.  They are more connected, interact with more resources to make decisions, diligently compare products and services, seek out the best deals, and ask for input from friends and family.   This holiday season, as consumers browse for apparel, tablets, toys, and much more, they will be bombarded with retailer communication - from emails and commercials to countless search engine results and social recommendations.  With a flurry of activity coming at consumers from every channel and competitor, your success this year will rely on communicating a consistent, personalized message no matter where your customers are shopping.  Here are a few ideas to help with your commerce strategy this holiday season: CONSISTENCY COUNTS FOR MULTICHANNEL SHOPPERS??According to a November 2011 study commissioned by Oracle, “Channel Commerce 2011: The Consumer View,” 54% of consumers in the U.S. and Canada regularly employ two or more channels before they make a purchase.  While each channel has its own unique benefit, user profile, and purpose, it’s critical that your shoppers have a consistent core experience wherever they’re looking for information or making a purchase.  Be sure consumers can consistently search and browse the same product information and receive the same promotions online, on their mobile devices, and in-store.? USE YOUR CUSTOMER’S CONTEXT TO SURFACE RELEVANT CONTENTYour Web site is likely the hub of your holiday activity.  According to a Monetate infographic, 39% of shoppers will visit your Web site directly to find out about the best holiday deals.   Use everything you know about your customers from past purchase data to browsing history to provide a relevant experience at every click, and assemble content in a context that entices shoppers to buy online, or influences an offline purchase.? TAKE ADVANTAGE OF MOBILE BEHAVIOR?Having a mobile program is no longer a choice.   Armed with smartphones and tablets, consumers now have access to more and more product information and can compare products and prices from anywhere.  In fact, approximately 52% of smartphone users will use their device to research products, redeem coupons and use apps to assist in their holiday gift purchase.  At a minimum, be sure your mobile environment has store information, consistent pricing and promotions, and simple checkout capabilities. ARM IN-STORE ASSOCIATES WITH TABLETS?According to RISNews.com, 31% of retailers plan to begin testing tablets in stores in 2012, 22% have already begun such testing and 6% had fully deployed tablets within stores.   Take advantage of this compelling sales tool to get shoppers interacting with videos, user reviews, how-to guides, side-by-side product comparisons, and specs.  Automatically trigger upsell and cross sell suggestions for store associates to recommend for each product or category, build in alerts for promotions, and allow associates to place orders and check inventory from their tablet.  ? WISDOM OF THE CROWDS IS GOOD, BUT WISDOM FROM FRIENDS IS BETTER?Shoppers who grapple with options are looking for recommendations; they’d rather get advice from friends, and they’re more likely to spend more while doing so.    In fact, according to an infographic by Mr. Youth, 66% of social media users made a purchase on Black Friday or Cyber Monday as a direct result of social media interactions with brands or family.   This holiday season, be sure you are leveraging your social channels from Facebook to Pinterest to drive consistent promotions and help your brand to become part of the conversation. So, are you ready for the holidays this year?  

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• SQL SERVER – Importance of User Without Login

  - by pinaldave

  Some questions are very open ended and it is very hard to come up with exact requirements. Here is one question I was asked in recent User Group Meeting. Question: “In recent version of SQL Server we can create user without login. What is the use of it?” Great question indeed. Let me first attempt to answer this question but after reading my answer I need your help. I want you to help him as well with adding more value to it. Answer: Let us visualize a scenario. An application has lots of different operations and many of them are very sensitive operations. The common practice was to do give application specific role which has more permissions and access level. When a regular user login (not system admin), he/she might have very restrictive permissions. The application itself had a user name and password which means applications can directly login into the database and perform the operation. Developers were well aware of the username and password as it was embedded in the application. When developer leaves the organization or when the password was changed, the part of the application had to be changed where the same username and passwords were used. Additionally, developers were able to use the same username and password and login directly to the same application. In earlier version of SQL Server there were application roles. The same is later on replaced by “User without Login”. Now let us recreate the above scenario using this new “User without Login”. In this case, User will have to login using their own credentials into SQL Server. This means that the user who is logged in will have his/her own username and password. Once the login is done in SQL Server, the user will be able to use the application. Now the database should have another User without Login which has all the necessary permissions and rights to execute various operations. Now, Application will be able to execute the script by impersonating “user without login – with more permissions”. Here there is assumed that user login does not have enough permissions and another user (without login) there are more rights. If a user knows how the application is using the database and their various operations, he can switch the context to user without login making him enable for doing further modification. Make sure to explicitly DENY view definition permission on the database. This will make things further difficult for user as he will have to know exact details to get additional permissions. If a user is System Admin all the details which I just mentioned in above three paragraphs does not apply as admin always have access to everything. Additionally, the method describes above is just one of the architecture and if someone is attempting to damage the system, they will still be able to figure out a workaround. You will have to put further auditing and policy based management to prevent such incidents and accidents. I guess this is my answer. I read it multiple times but I still feel that I am missing something. There should be more to this concept than what I have just described. I have merely described one scenario but there will be many more scenarios where this situation will be useful. Now is your turn to help – please leave a comment with the additional suggestion where exactly “User without Login” will be useful as well did I miss anything when I described above scenario. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Security, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Handling "related" work within a single agile work item

  - by Tesserex

  I'm on a project team of 4 devs, myself included. We've been having a long discussion on how to handle extra work that comes up in the course of a single work item. This extra work is usually things that are slightly related to the task, but not always necessary to accomplish the goal of the item (that may be an opinion). Examples include but are not limited to: refactoring of the code changed by the work item refactoring code neighboring the code changed by the item re-architecting the larger code area around the ticket. For example if an item has you changing a single function, you realize the entire class now could be redone to better accommodate this change. improving the UI on a form you just modified When this extra work is small we don't mind. The problem is when this extra work causes a substantial extension of the item beyond the original feature point estimation. Sometimes a 5 point item will actually take 13 points of time. In one case we had a 13 point item that in retrospect could have been 80 points or more. There are two options going around in our discussion for how to handle this. We can accept the extra work in the same work item, and write it off as a mis-estimation. Arguments for this have included: We plan for "padding" at the end of the sprint to account for this sort of thing. Always leave the code in better shape than you found it. Don't check in half-assed work. If we leave refactoring for later, it's hard to schedule and may never get done. You are in the best mental "context" to handle this work now, since you're waist deep in the code already. Better to get it out of the way now and be more efficient than to lose that context when you come back later. We draw a line for the current work item, and say that the extra work goes into a separate ticket. Arguments include: Having a separate ticket allows for a new estimation, so we aren't lying to ourselves about how many points things really are, or having to admit that all of our estimations are terrible. The sprint "padding" is meant for unexpected technical challenges that are direct barriers to completing the ticket requirements. It is not intended for side items that are just "nice-to-haves". If you want to schedule refactoring, just put it at the top of the backlog. There is no way for us to properly account for this stuff in an estimation, since it seems somewhat arbitrary when it comes up. A code reviewer might say "those UI controls (which you actually didn't modify in this work item) are a bit confusing, can you fix that too?" which is like an hour, but they might say "Well if this control now inherits from the same base class as the others, why don't you move all of this (hundreds of lines of) code into the base and rewire all this stuff, the cascading changes, etc.?" And that takes a week. It "contaminates the crime scene" by adding unrelated work into the ticket, making our original feature point estimates meaningless. In some cases, the extra work postpones a check-in, causing blocking between devs. Some of us are now saying that we should decide some cut off, like if the additional stuff is less than 2 FP, it goes in the same ticket, if it's more, make it a new ticket. Since we're only a few months into using Agile, what's the opinion of all the more seasoned Agile veterans around here on how to handle this?

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• Why is there no service-oriented language?

  - by Wolfgang

  Edit: To avoid further confusion: I am not talking about web services and such. I am talking about structuring applications internally, it's not about how computers communicate. It's about programming languages, compilers and how the imperative programming paradigm is extended. Original: In the imperative programming field, we saw two paradigms in the past 20 years (or more): object-oriented (OO), and service-oriented (SO) aka. component-based (CB). Both paradigms extend the imperative programming paradigm by introducing their own notion of modules. OO calls them objects (and classes) and lets them encapsulates both data (fields) and procedures (methods) together. SO, in contrast, separates data (records, beans, ...) from code (components, services). However, only OO has programming languages which natively support its paradigm: Smalltalk, C++, Java and all other JVM-compatibles, C# and all other .NET-compatibles, Python etc. SO has no such native language. It only comes into existence on top of procedural languages or OO languages: COM/DCOM (binary, C, C++), CORBA, EJB, Spring, Guice (all Java), ... These SO frameworks clearly suffer from the missing native language support of their concepts. They start using OO classes to represent services and records. This leads to designs where there is a clear distinction between classes that have methods only (services) and those that have fields only (records). Inheritance between services or records is then simulated by inheritance of classes. Technically, its not kept so strictly but in general programmers are adviced to make classes to play only one of the two roles. They use additional, external languages to represent the missing parts: IDL's, XML configurations, Annotations in Java code, or even embedded DSL like in Guice. This is especially needed, but not limited to, since the composition of services is not part of the service code itself. In OO, objects create other objects so there is no need for such facilities but for SO there is because services don't instantiate or configure other services. They establish an inner-platform effect on top of OO (early EJB, CORBA) where the programmer has to write all the code that is needed to "drive" SO. Classes represent only a part of the nature of a service and lots of classes have to be written to form a service together. All that boiler plate is necessary because there is no SO compiler which would do it for the programmer. This is just like some people did it in C for OO when there was no C++. You just pass the record which holds the data of the object as a first parameter to the procedure which is the method. In a OO language this parameter is implicit and the compiler produces all the code that we need for virtual functions etc. For SO, this is clearly missing. Especially the newer frameworks extensively use AOP or introspection to add the missing parts to a OO language. This doesn't bring the necessary language expressiveness but avoids the boiler platform code described in the previous point. Some frameworks use code generation to produce the boiler plate code. Configuration files in XML or annotations in OO code is the source of information for this. Not all of the phenomena that I mentioned above can be attributed to SO but I hope it clearly shows that there is a need for a SO language. Since this paradigm is so popular: why isn't there one? Or maybe there are some academic ones but at least the industry doesn't use one.

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• Why don't we just fix Javascript?

  - by Jan Meyer

  Javascript sucks because of a few fatalities well pointed out by Douglas Crockford. We talk a lot about it. But the point here is, why we don't fix it? Coffeescript of course does that and a lot more. But the question here is another: if we provide a webservice that can convert one version of Javascript to the next, and so on, we can keep the language up to date. Such a conversion allows old code to run, albeit with an ever-increasing startup delay, as newer browsers convert old code to the new syntax. To avoid that delay, the site only needs to take the output of the code-transform and paste it in! The effort has immediate benefits for those businesses interested in the results. The rest can sleep tight: their code will continue to run. If we provide backward code-transformation also, then elder browsers can also run ANY new code! Migration scripts should be created by those that make changes to a language. Today they don't, which is in itself a fundamental omission! It should be am obvious part of their job to provide them, as their job isn't really done without them. The onus of making it work should be on them. With this system Any site will be able to run in Any browser, but new code will run best on the newest browsers. This way we reap the benefit of an up-to-date and productive development environment, where today we suffer, supposedly because of yesterday. This is a misconception. We are all trapped in committee-thinking, and we drag along things that only worsen our performance over time! We cause an ever increasing complexity that is hard to underestimate. Javascript is easily fixed. The fact is we don't. As an example, I have seen Patrick Michaud tackle the migration problem in PmWiki. It included forward migration scripts. Whenever syntax changes were made, a migration script was added to transform pages to the new syntax. As far as I know, ALL migrations have worked flawlessly. In other words, we don't tackle the migration problem, we just drag it along. We are incompetent! And why is that? Because technically incompetent people feel they must decide for us. Because they are incompetent, fear rules them. They are obnoxiously conservative, and we suffer the consequence of bad leadership. But the competent don't need to play by the same rules. They can (and must) change them. They are the path forward. It is about time to leave the past behind, and pursue the leanest meanest, no, eternal functionality. That would in and of itself revolutionize programming. So, why don't we stop whining and fix programming? Begin with Javascript and change the world. Even if the browser doesn't hook into this system, coders could. So language updaters should take it upon them to provide migration scripts. Once they exist, browsers may take advantage of them.

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• Are Chief Digital Officers the Result of CMO/CIO Refusal to Change?

  - by Mike Stiles

  Apparently CDO no longer just stands for “Collateralized Debt Obligations.”  It stands for Chief Digital Officer. And they’re the ones who are supposed to answer the bat signal CEO’s are throwing into the sky, swoop in and POW! drive the transition of the enterprise to integrated digital systems. So imagine being a CMO or a CIO at such an enterprise and realizing it’s been determined that you are not the answer that’s needed. In fact, IntelligentHQ author Ashley Friedlein points out the very rise of the CDO is an admission of C-Suite failure to become savvy enough, quickly enough in modern technology. Is that fair? Despite the repeated drumbeat that CMO’s and CIO’s must enter a new era of cooperation and collaboration to enact the social-enabled enterprise, the verdict seems to be that if it’s happening at all, it’s not happening fast enough. Therefore, someone else is needed with the authority to make things happen. So who is this relatively new beast? Gartner VP David Willis says, “The Chief Digital Officer plays in the place where the enterprise meets the customer, where the revenue is generated, and the mission accomplished.” In other words, where the rubber meets the road. They aren’t just another “C” heading up a unit. They’re the CEO’s personal SWAT team, able to call the shots necessary across all units to affect what has become job one…customer experience. And what are the CMO’s and CIO’s doing while this is going on? Playing corporate games. Accenture reports 38% of CMOs say IT deliberately keeps them out of the loop, with 35% saying marketing’s needs aren’t a very high priority. 31% of CIOs say marketers don’t understand tech and regularly go around them for solutions. Fun! Meanwhile the CEO feels the need to bring in a parental figure to pull it all together. Gartner thinks 25% of all orgs will have a CDO by 2015 as CMO’s and particularly CIO’s (Peter Hinssen points out many CDO’s are coming “from anywhere but IT”) let the opportunity to be the agent of change their company needs slip away. Perhaps most interestingly, these CDO’s seem to be entering the picture already on the fast track. One consultancy counted 7 instances of a CDO moving into the CEO role, which, as this Wired article points out, is pretty astounding since nobody ever heard of the job a few years ago. And vendors are quickly figuring out that this is the person they need to be talking to inside the brand. The position isn’t without its critics. Forrester’s Martin Gill says the reaction from executives at some traditional companies to someone being brought in to be in charge of digital might be to wash their own hands of responsibility for all things digital – a risky maneuver given the pervasiveness of digital in business. They might not even be called Chief Digital Officers. They might be the Chief Customer Officer, Chief Experience Officer, etc. You can call them Twinkletoes if you want to, but essentially anyone who has the mandate direct from the CEO to enact modern technology changes not currently being championed by the CMO or CIO can be regarded as “boss.” @mikestiles @oraclesocialPhoto: freedigitalphotos.net

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• Clever memory usage through the years

  - by Ben Emmett

  A friend and I were recently talking about the really clever tricks people have used to get the most out of memory. I thought I’d share my favorites, and would love to hear yours too! Interleaving on drum memory Back in the ye olde days before I’d been born (we’re talking the 50s / 60s here), working memory commonly took the form of rotating magnetic drums. These would spin at a constant speed, and a fixed head would read from memory when the correct part of the drum passed it by, a bit like a primitive platter disk. Because each revolution took a few milliseconds, programmers took to manually arranging information non-sequentially on the drum, timing when an instruction or memory address would need to be accessed, then spacing information accordingly around the edge of the drum, thus reducing the access delay. Similar techniques were still used on hard disks and floppy disks into the 90s, but have become irrelevant with modern disk technologies. The Hashlife algorithm Conway’s Game of Life has attracted numerous implementations over the years, but Bill Gosper’s Hashlife algorithm is particularly impressive. Taking advantage of the repetitive nature of many cellular automata, it uses a quadtree structure to store the hashes of pieces of the overall grid. Over time there are fewer and fewer new structures which need to be evaluated, so it starts to run faster with larger grids, drastically outperforming other algorithms both in terms of speed and the size of grid which can be simulated. The actual amount of memory used is huge, but it’s used in a clever way, so makes the list . Elite’s procedural generation Ok, so this isn’t exactly a memory optimization – more a storage optimization – but it gets an honorable mention anyway. When writing Elite, David Braben and Ian Bell wanted to build a rich world which gamers could explore, but their 22K memory was something of a limitation (for comparison that’s about the size of my avatar picture at the top of this page). They procedurally generated all the characteristics of the 2048 planets in their virtual universe, including the names, which were stitched together using a lookup table of parts of names. In fact the original plans were for 2^52 planets, but it was decided that that was probably too many. Oh, and they did that all in assembly language. Other games of the time used similar techniques too – The Sentinel’s landscape generation algorithm being another example. Modern Garbage Collectors Garbage collection in managed languages like Java and .NET ensures that most of the time, developers stop needing to care about how they use and clean up memory as the garbage collector handles it automatically. Achieving this without killing performance is a near-miraculous feet of software engineering. Much like when learning chemistry, you find that every time you think you understand how the garbage collector works, it turns out to be a mere simplification; that there are yet more complexities and heuristics to help it run efficiently. Of course introducing memory problems is still possible (and there are tools like our memory profiler to help if that happens to you) but they’re much, much rarer. A cautionary note In the examples above, there were good and well understood reasons for the optimizations, but cunningly optimized code has usually had to trade away readability and maintainability to achieve its gains. Trying to optimize memory usage without being pretty confident that there’s actually a problem is doing it wrong. So what have I missed? Tell me about the ingenious (or stupid) tricks you’ve seen people use. Ben

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• The Evolution of Oracle Direct EMEA by John McGann

  - by user769227

  John is expanding his Dublin based team and is currently recruiting a Director with marketing and sales leadership experience: http://bit.ly/O8PyDF Should you wish to apply, please send your CV to [email protected] Hi, my name is John McGann and I am part of the Oracle Direct management team, based in Dublin.   Today I’m writing from the Oracle London City office, right in the heart of the financial district and up to very recently at the centre of a fantastic Olympic Games. The Olympics saw individuals and teams from across the globe competing to decide who is Citius, Altius, Fortius - “Faster, Higher, Stronger" There are lots of obvious parallels between the competitive world of the Olympics and the Business environments that many of us operate in, but there are also some interesting differences – especially in my area of responsibility within Oracle. We are of course constantly striving to be the best - the best solution on offer for our clients, bringing simplicity to their management, consumption and application of information technology, and the best provider when compared with our many niche competitors.   In Oracle and especially in Oracle Direct, a key aspect of how we achieve this is what sets us apart from the Olympians.  We have long ago eliminated geographic boundaries as a limitation to what we can achieve. We assemble the strongest individuals across multiple countries and bring them together in teams focussed on a single goal. One such team is the Oracle Direct Sales Programs team. In case you don’t know, Oracle Direct EMEA (Europe Middle East and Africa) is the inside sales division in Oracle and it is where I started my Oracle career.  I remember that my first role involved putting direct mail in envelopes.... things have moved on a bit since then – for me, for Oracle Direct and in how we interact with our customers. Today, the team of over 1000 people is located in the different Oracle Direct offices around Europe – the main ones are Malaga, Berlin, Prague and Dubai plus the headquarters in Dublin. We work in over 20 languages and are in constant contact with current and future Oracle customers, using the latest internet and telephone technologies to effectively communicate and collaborate with each other, our customers and prospects. One of my areas of responsibility within Oracle Direct is the Sales Programs team. This team of 25 people manages the planning and execution of demand generation, leading the process of finding new and incremental revenue within Oracle Direct. The Sales Programs Managers or ‘SPMs’ are embedded within each of the Oracle Direct sales teams, focussed on distinct geographies or product groups. The SPMs are virtual members of the regional sales management teams, and work closely with the sales and marketing teams to define and deliver demand generation activities. The customer contact elements of these activities are executed via the Oracle Direct Sales and Business Development/Lead Generation teams, to deliver the pipeline required to meet our revenue goals. Activities can range from pan-EMEA joint sales and marketing campaigns, to very localised niche campaigns. The campaigns might focus on particular segments of our existing customers, introducing elements of our evolving solution portfolio which customers may not be familiar with. The Sales Programs team also manages ‘Nurture’ activities to ensure that we develop potential business opportunities with contacts and organisations that do not have immediate requirements. Looking ahead, it is really important that we continue to evolve our ability to add value to our clients and reduce the physical limitations of our distance from them through the innovative application of technology. This enables us to enhance the customer buying experience and to enable the Inside Sales teams to manage ever more complex sales cycles from start to finish.  One of my expectations of my team is to actively drive innovation in how we leverage data to better understand our customers, and exploit emerging technologies to better communicate with them.   With the rate of innovation and acquisition within Oracle, we need to ensure that existing and potential customers are aware of all we have to offer that relates to their business goals.   We need to achieve this via a coherent communication and sales strategy to effectively target the right people using the most effective medium. This is another area where the Sales Programs team plays a key role.

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• 10 Steps to access Oracle stored procedures from Crystal Reports

  Requirements to access Oracle stored procedures from CR The following requirements must be met in order for CR to access an Oracle stored procedure: 1. You must create a package that defines the REF CURSOR. This REF CURSOR must be strongly bound to a static pre-defined structure (see Strongly Bound REF CURSORs vs Weakly Bound REF CURSORs). This package must be created separately and before the creation of the stored procedure. NOTE Crystal Reports 9 native connections will support Oracle stored procedures created within packages as well as Oracle stored procedures referencing weakly bound REF CURSORs. Crystal Reports 8.5 native connections will support Oracle stored procedures referencing weakly bound REF CURSORs. 2. The procedure must have a parameter that is a REF CURSOR type. This is because CR uses this parameter to access and define the result set that the stored procedure returns. 3. The REF CURSOR parameter must be defined as IN OUT (read/write mode). After the procedure has opened and assigned a query to the REF CURSOR, CR will perform a FETCH call for every row from the query's result. This is why the parameter must be defined as IN OUT. 4. Parameters can only be input (IN) parameters. CR is not designed to work with OUT parameters. 5. The REF CURSOR variable must be opened and assigned its query within the procedure. 6. The stored procedure can only return one record set. The structure of this record set must not change, based on parameters. 7. The stored procedure cannot call another stored procedure. 8. If using an ODBC driver, it must be the CR Oracle ODBC driver (installed by CR). Other Oracle ODBC drivers (installed by Microsoft or Oracle) may not function correctly. 9. If you are using the CR ODBC driver, you must ensure that in the ODBC Driver Configuration setup, under the Advanced Tab, the option 'Procedure Return Results' is checked ON. 10. If you are using the native Oracle driver and using hard-coded date selection within the procedure, the date selection must use either a string representation format of 'YYYY-DD-MM' (i.e. WHERE DATEFIELD = '1999-01-01') or the TO_DATE function with the same format specified (i.e. WHERE DATEFIELD = TO_DATE ('1999-01-01','YYYY-MM-DD'). For more information, refer to kbase article C2008023. 11. Most importantly, this stored procedure must execute successfully in Oracle's SQL*Plus utility. If all of these conditions are met, you must next ensure you are using the appropriate database driver. Please refer to the sections in this white paper for a list of acceptable database drivers. span.fullpost {display:none;}

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