Search Results

Search found 28520 results on 1141 pages for 'customer information'.

Page 79/1141 | < Previous Page | 75 76 77 78 79 80 81 82 83 84 85 86  | Next Page >

  • Fortinet: Is there any equivalent of the ASA's packet-tracer command?

    - by Kedare
    I would like to know if there is not Fortigates an equivalent of the packet-tracer command that we can find on the ASA. Here is an example of execution for those who don't know it: NAT and pass : lev5505# packet-tracer input inside tcp 192.168.3.20 9876 8.8.8.8 80 Phase: 1 Type: ACCESS-LIST Subtype: Result: ALLOW Config: Implicit Rule Additional Information: MAC Access list Phase: 2 Type: ROUTE-LOOKUP Subtype: input Result: ALLOW Config: Additional Information: in 0.0.0.0 0.0.0.0 outside Phase: 3 Type: ACCESS-LIST Subtype: log Result: ALLOW Config: access-group inside-in in interface inside access-list inside-in extended permit tcp any any eq www access-list inside-in remark Allows DNS Additional Information: Phase: 4 Type: IP-OPTIONS Subtype: Result: ALLOW Config: Additional Information: Phase: 5 Type: VPN Subtype: ipsec-tunnel-flow Result: ALLOW Config: Additional Information: Phase: 6 Type: NAT Subtype: Result: ALLOW Config: object network inside-network nat (inside,outside) dynamic interface Additional Information: Dynamic translate 192.168.3.20/9876 to 81.56.15.183/9876 Phase: 7 Type: IP-OPTIONS Subtype: Result: ALLOW Config: Additional Information: Phase: 8 Type: FLOW-CREATION Subtype: Result: ALLOW Config: Additional Information: New flow created with id 94755, packet dispatched to next module Result: input-interface: inside input-status: up input-line-status: up output-interface: outside output-status: up output-line-status: up Action: allow Blocked by ACL: lev5505# packet-tracer input inside tcp 192.168.3.20 9876 8.8.8.8 81 Phase: 1 Type: ROUTE-LOOKUP Subtype: input Result: ALLOW Config: Additional Information: in 0.0.0.0 0.0.0.0 outside Phase: 2 Type: ACCESS-LIST Subtype: Result: DROP Config: Implicit Rule Additional Information: Result: input-interface: inside input-status: up input-line-status: up output-interface: outside output-status: up output-line-status: up Action: drop Drop-reason: (acl-drop) Flow is denied by configured rule Is there any equivalent on the Fortigates ?

    Read the article

  • TiVo Follow-up&hellip;Training Opportunities

    - by MightyZot
    A few posts ago I talked about my experience with TiVo Customer Service. While I didn’t receive bad service per se, I felt like the reps could have communicated better. I made the argument that it should be just as easy to leave a company as it is to engage with a company, even though my intention is to remain a TiVo fan. I worked for DataStorm Technologies in the early 90s. I pointed out to another developer that we were leaving files behind in our installations. My opinion was that, if the customer is uninstalling our application, there should be no trace of it left after uninstall except for the customer’s data. He replied with, “screw ‘em. They’re leaving us. Why do we care if we left anything behind?” Wow. Surely there is a lot of arrogance in that statement. Think about this…how often do you change your services, devices, or whatever?  Personally, I change things up about once every two or three years. If I don’t change things up, I at least think about it. So, every two or three years there is an opportunity for you (as a vendor or business) to sell me something. (That opportunity actually exists all the time, because there are many of these two or three year periods overlapping.) Likewise, you have the opportunity to win back my business every two or three years as well. Customer service on exit is just as important as customer service during engagement because, every so often, you have another chance to gain back my loyalty. If you screw that up on exit, your chances are close to zero. In addition, you need to consider all of the potential or existing customers that are part of or affected by my social organizations. “Melissa” at TiVo gave me a call last week and set up some time to talk about my experience. We talked yesterday and she gave me a few moments to pontificate about my thoughts on the importance of a complete customer experience. She had listened to my customer support calls and agreed that I had made it clear that I intended to remain a TiVo customer even though suddenLink is handling my subscription. She said that suddenLink is a very important partner for them and, of course, they want to do everything they can to support TiVo / suddenLink customers.  “Melissa” also said that they had turned this experience into a training opportunity for the reps involved. I hope that is true, because that “programmer arrogance” that I mentioned above (which was somewhat pervasive back then) may be part of the reason why that company is no longer around. Good job “Melissa”!  And, like I said, I am still a TiVo fan. In fact, we love our new TiVo and many of the great new features. In addition, if you’re one of the two people that read these posts, please remember that these are just opinions. Your experiences may be, and likely will be, completely unique to you.

    Read the article

  • WebCenter Marketing and Upcoming Events

    - by rituchhibber
    Events: Events: Date Event Name Location/Country October 30, 2012 ResCare Solves Content Lifecycle Challenges with Oracle WebCenter Webcast November 1, 2012 Paper Burying Your HR Processes? Dig Your Way Out With Oracle WebCenter! Webcast November 15, 2012 Social Business Thought Leader Webcast: Three Ways to Fix Your Broken Organization, featuring Christian Finn Webcast Marketing: Marketing: WebCenter Sites Sales eVite:Embrace the Base: Create an Exceptional Online Customer Experience with Oracle WebCenter Sites Directs recipients to the Connected Customer Experience Resource Center to see the latest demos, analyst reports, and customer webcasts promoting WebCenter Sites. For more information Click  here. WebCenter Social Business Thought Leaders Series: Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and TechnologyBrian Solis, Altimeter Group digital analyst and futuristDecember 13, 2012 10am PDTRegistration available soon, find other content from this speaker here. Webcast: WebCenter Sites for Applications: Disconnected Online Customer Experience? Connect it with Oracle WebCenter November 8, 2012  eVite | Registration Page WebCenter in Action Customer & Partner webcast series: Started earlier in FY13, a new webcast series featuring WebCenter customer deployments that are executed by a partner.The next webcast in the series will be November 14th:Los Angeles Department of Building & Safety Lowers Customer Service Costs with Oracle WebCenter Click here to learn more. OnDemand Webcast: ResCare Solves Content Lifecycle Challenges with Oracle WebCenterComplex documents must be created, assembled, reviewed, and tracked. To avoid fragmented, chaotic information processes, organizations must adopt an integrated set of strategies, standards, best practices, and technologies for managing information. Attend this webcast to learn how Oracle WebCenter has allowed ResCare to: solve content lifecycle challenges, reduce compliance and business risks and increase adoption of intranet as primary business communication tool. On-Demand Assets Date Event Name Location/Country On Demand Avoid Social Media Fatigue - Learn the 9 C’s of Customer Engagement, featuring Ray Wang, Principal Analyst and CEO, Constellation Research Webcast On Demand WebCenter in Action Series: Hitachi Data Systems Improves Global Web Experience with Oracle WebCenter, presented by Hitachi Data Systems and Lingotek. Webcast On Demand Managing Social Relationships for the Enterprise, featuring Jeremiah Owyang, Industry Analyst, Altimeter Group and Reggie Bradford, Vice President, Oracle Webcast On Demand Oracle’s Vision for the Social-Enabled Enterprise, presented by Mark Hurd, Thomas Kurian and Reggie Bradford Webcast On Demand WebCenter in Action Series: Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter, presented by Qualcomm and Keste. Webcast On Demand Social Business Thought Leaders Series: 6 Counterintuitive Best Practices for Social Collaboration Adoption, featuring John Brunswick, Oracle. Webcast On Demand Oracle WebCenter Connects Patients and Researchers in Cancer Control Mission, presented by Canadian Partnership Against Cancer and App-Systems Webcast On Demand Oracle WebCenter: Modernize, Aggregate and Extend Your Portals Webcast On Demand Top 10 Technology Trends Driving Business Innovation, featuring Andy Mulholland, CTO, Capgemini Webcast On Demand Ancestry.com Helps Families Uncover History with Oracl e WebCenter Webcast On Demand Organic Business Networks: Doing Business in a Hyper-Connected World, featuring Mike Fauscette, GVP, IDC Webcast On Demand Social Business and Innovation, featuring John Mancini, President, AIIM Webcast On Demand Do More with Oracle WebCenter: Expand Beyond Web Experience Management Webcast On Demand Race Against the Machine, featuring Andrew McAfee, author and principal scientist at MIT Webcast On Demand Introducing Oracle WebCenter Sites 11gR1: Transforming the Online Experience Webcast On Demand Mobile is the New Face of Engagement, featuring Ted Schadler, Vice President & Principal Analyst, Forrester Research Inc Webcast Analyst Report: IDC Research: Oracle Debuts New Release of Oracle WebCenter Sites.

    Read the article

  • Siebel CRM: Alive and Jamming at OpenWorld

    - by Tony Berk
    Yes, a rock 'n roll reference in a CRM/Customer Experience blog entry! Sorry, but we are getting excited about OpenWorld and all of the great CRM and Customer Experience sessions we've been planning for the past 6 months (yes, we really do start planning in March!). I also heard that some band named Pearl Jam is making an appearance. Who's tried the Rock Band guitar solo for Alive? Way too difficult for an amateur like me. Anyhow, we are supposed to be highlighting Siebel CRM at OpenWorld. Yes, Siebel will once again have a major presence at OpenWorld and there is a lot of new things to tell you about. If you search the OpenWorld Content Catalog with the tag "siebel", you'll find over 75 sessions. That's over 75 hours of opportunity to hear from Siebel customers, product managers, and implementers. While I invite you to read through the descriptions of all 75+ sessions or check out the OpenWorld Focus On Siebel document, I'd like to try and help with some highlights. The roadmap and strategy session was mentioned in my previous post, but it is important enough to mention again. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. This session was FULL last year, so I strongly suggest you pre-register via the OpenWorld Schedule Builder. Every year, my favorites are the customer panels, where you get hear 2, 3 or even 4 customers talk about their implementations and often share best practices and lessons learned. Customer Panel: Business Benefits of Deploying Siebel CRM (Session ID: CON9717) - Oct 1, 10:45AM featuring GlaxoSmithKline, PNC Bank and Southwest Airlines. Maximizing User Adoption Rates for Siebel Sales and Siebel Partner Relationship Management (CON9690) Oct 1, 12:15PM featuring CSL Behring, Intuit and McKesson. Best Practices for Upgrading Your Siebel CRM Implementations: Customer Successes (CON9715) - Oct 1, 3:15PM featuring Citrix, Sunlife Financial and Oracle experts. Driving Great Customer Experiences with Siebel Service Applications (CON9604) - Oct 1, 4:45 featuring Farmers Insurance, US Department of Homeland Security and Waste Management There are also a number of customer case study sessions including: Lowe's (CON9740), American Red Cross (CON6535), Ontario Lottery & Gaming's Siebel Marketing and Loyalty (CON4114), and LexisNexis (CON9551). Also, an interesting session on optimizing Siebel on Oracle with ACCOR (CON4289). Have you heard about the new Open UI for Siebel? If you haven't, you should! There are sessions focused on introducing you to the new functionality and how you can unleash the power of the new user interface: User Interface Innovations with the New Siebel “Open UI” (CON9703) Oct 2, 10:15AM and Unleash the Power of “Open UI” (CON9705) - Oct 3, 11:45AM. Other Siebel-related topics you might want to check out: Knowledge Management: Increasing Return on Your CRM Investments with Knowledge (CON9779) - Oct 1, 3:15PM Mobile: Mobile Solutions for Siebel CRM (CON9697) - Oct 2, 5:00PM Siebel Loyalty: Best Practices for Maximizing the Success of Your Loyalty Program with Siebel Loyalty (CON9588) - Oct 2, 5:00PM  Siebel Marketing: Next-Generation Cross-Channel Insight-Driven Customer Dialogue with Siebel Marketing (CON9600) - Oct 3, 10:15AM Integrating with Oracle Commerce: Administer Once and Deploy Everywhere: Integrating the Siebel, ATG, and Endeca Platforms (CON9761) - Oct 2 5:00PM Finally, don't forget the Oracle Applications User Group (OAUG) Special Interest Group for Siebel on Sunday, September 30 at 2:15PM. And of course, the Demogrounds in Moscone West will be full of Oracle and partner demos and information on new solutions. Wow! I told you there was a lot! Good luck finding the best sessions for you and have a great time at OpenWorld. Don't forget to sing along with Pearl Jam!

    Read the article

  • SQL SERVER – Puzzle #1 – Querying Pattern Ranges and Wild Cards

    - by Pinal Dave
    Note: Read at the end of the blog post how you can get five Joes 2 Pros Book #1 and a surprise gift. I have been blogging for almost 7 years and every other day I receive questions about Querying Pattern Ranges. The most common way to solve the problem is to use Wild Cards. However, not everyone knows how to use wild card properly. SQL Queries 2012 Joes 2 Pros Volume 1 – The SQL Queries 2012 Hands-On Tutorial for Beginners Book On Amazon | Book On Flipkart Learn SQL Server get all the five parts combo kit Kit on Amazon | Kit on Flipkart Many people know wildcards are great for finding patterns in character data. There are also some special sequences with wildcards that can give you even more power. This series from SQL Queries 2012 Joes 2 Pros® Volume 1 will show you some of these cool tricks. All supporting files are available with a free download from the www.Joes2Pros.com web site. This example is from the SQL 2012 series Volume 1 in the file SQLQueries2012Vol1Chapter2.2Setup.sql. If you need help setting up then look in the “Free Videos” section on Joes2Pros under “Getting Started” called “How to install your labs” Querying Pattern Ranges The % wildcard character represents any number of characters of any length. Let’s find all first names that end in the letter ‘A’. By using the percentage ‘%’ sign with the letter ‘A’, we achieve this goal using the code sample below: SELECT * FROM Employee WHERE FirstName LIKE '%A' To find all FirstName values beginning with the letters ‘A’ or ‘B’ we can use two predicates in our WHERE clause, by separating them with the OR statement. Finding names beginning with an ‘A’ or ‘B’ is easy and this works fine until we want a larger range of letters as in the example below for ‘A’ thru ‘K’: SELECT * FROM Employee WHERE FirstName LIKE 'A%' OR FirstName LIKE 'B%' OR FirstName LIKE 'C%' OR FirstName LIKE 'D%' OR FirstName LIKE 'E%' OR FirstName LIKE 'F%' OR FirstName LIKE 'G%' OR FirstName LIKE 'H%' OR FirstName LIKE 'I%' OR FirstName LIKE 'J%' OR FirstName LIKE 'K%' The previous query does find FirstName values beginning with the letters ‘A’ thru ‘K’. However, when a query requires a large range of letters, the LIKE operator has an even better option. Since the first letter of the FirstName field can be ‘A’, ‘B’, ‘C’, ‘D’, ‘E’, ‘F’, ‘G’, ‘H’, ‘I’, ‘J’ or ‘K’, simply list all these choices inside a set of square brackets followed by the ‘%’ wildcard, as in the example below: SELECT * FROM Employee WHERE FirstName LIKE '[ABCDEFGHIJK]%' A more elegant example of this technique recognizes that all these letters are in a continuous range, so we really only need to list the first and last letter of the range inside the square brackets, followed by the ‘%’ wildcard allowing for any number of characters after the first letter in the range. Note: A predicate that uses a range will not work with the ‘=’ operator (equals sign). It will neither raise an error, nor produce a result set. --Bad query (will not error or return any records) SELECT * FROM Employee WHERE FirstName = '[A-K]%' Question: You want to find all first names that start with the letters A-M in your Customer table and end with the letter Z. Which SQL code would you use? a. SELECT * FROM Customer WHERE FirstName LIKE 'm%z' b. SELECT * FROM Customer WHERE FirstName LIKE 'a-m%z' c. SELECT * FROM Customer WHERE FirstName LIKE 'a-m%z' d. SELECT * FROM Customer WHERE FirstName LIKE '[a-m]%z' e. SELECT * FROM Customer WHERE FirstName LIKE '[a-m]z%' f. SELECT * FROM Customer WHERE FirstName LIKE '[a-m]%z' g. SELECT * FROM Customer WHERE FirstName LIKE '[a-m]z%' Contest Leave a valid answer before June 18, 2013 in the comment section. 5 winners will be selected from all the valid answers and will receive Joes 2 Pros Book #1. 1 Lucky person will get a surprise gift from Joes 2 Pros. The contest is open for all the countries where Amazon ships the book (USA, UK, Canada, India and many others). Special Note: Read all the options before you provide valid answer as there is a small trick hidden in answers. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Joes 2 Pros, PostADay, SQL, SQL Authority, SQL Puzzle, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

    Read the article

  • how does a computer know which IP address will route information to the internet? [closed]

    - by JohnMerlino
    Possible Duplicate: How does IPv4 Subnetting Work? For example, I have a computer with a Network Inteface Card (NIC) which is an Ethernet card that is connected by Ethernet cables to a router. There is also another computer with a cable that is connected in another port of the router. This is a Belkin router operating over an Ethernet in the LAN. When I connect to serverfault.com, it maps to an IP address. My computer now has a task of connecting to that IP address. But my computer itself cannot connect to the serverfault IP address. Only the router can. So the task of my computer is to find the IP address associated with the node that will do the routing to the public internet. How does my computer know that a particular IP address in the local network belongs to the router, and is not another computer connected to the network? Is this information configured manually in the operating system itself? Somehow my computer must know that it must send ethernet frames to the router with the expectation that the router will then send the packet to a public IP. How does it know to send it to the router? Is the router's ip address stored in my computer like a key/value pair e.g. "router"="192.168.2.6", so that when I put a public ip address, my computer first knows to connect to 192.168.2.6?

    Read the article

  • Let's introduce the Oracle Enterprise Data Quality family!

    - by Sarah Zanchetti
    The Oracle Enterprise Data Quality family of products helps you to achieve maximum value from their business applications by delivering fit-­for-­purpose data. OEDQ is a state-of-the-art collaborative data quality profiling, analysis, parsing, standardization, matching and merging product, designed to help you understand, improve, protect and govern the quality of the information your business uses, all from a single integrated environment. Oracle Enterprise Data Quality products are: Oracle Enterprise Data Quality Profile and Audit Oracle Enterprise Data Quality Parsing and Standardization Oracle Enterprise Data Quality Match and Merge Oracle Enterprise Data Quality Address Verification Server Oracle Enterprise Data Quality Product Data Parsing and Standardization Oracle Enterprise Data Quality Product Data Match and Merge Also, the following are some of the key features of OEDQ: Integrated data profiling, auditing, cleansing and matching Browser-based client access Ability to handle all types of data – for example customer, product, asset, financial, operational Connection to any JDBC-compliant data sources and targets Multi-user project support (role-based access, issue tracking, process annotation, and version control) Services Oriented Architecture (SOA) - support for designing processes that may be exposed to external applications as a service Designed to process large data volumes A single repository to hold data along with gathered statistics and project tracking information, with shared access Intuitive graphical user interface designed to help you solve real-world information quality issues quickly Easy, data-led creation and extension of validation and transformation rules Fully extensible architecture allowing the insertion of any required custom processing  If you need to learn more about EDQ, or get assistance for any kind of issue, the Oracle Technology Network offers a huge range of resources on Oracle software. Discuss technical problems and solutions on the Discussion Forums. Get hands-on step-by-step tutorials with Oracle By Example. Download Sample Code. Get the latest news and information on any Oracle product. You can also get further help and information with Oracle software from: My Oracle Support Oracle Support Services An Information Center is available, where you can find technical information and fast solutions to the most common already solved issues: Information Center: Oracle Enterprise Data Quality [ID 1555073.2]

    Read the article

  • Why is the wrong name server information at crsnic.net & gtld-servers.net ?

    - by danorton
    Did I screw this up? I don’t even know how this might have happened, so I’d like to learn. I’m trying out HostGator’s reseller service and I bought a domain name through it, but I didn’t want the default name servers and so I changed them during the registration. After registration the domain name record is correct everywhere except at whois-servers.net and whois.crsnic.net and it looks like the DNS network is using that same information. $ whois -h whois.enom.com. example.com ... Name Servers: dns1.name-services.com dns2.name-services.com dns3.name-services.com dns4.name-services.com dns5.name-services.com ... $ whois -h whois.crsnic.net. example.com Domain Name: EXAMPLE.COM Registrar: ENOM, INC. Whois Server: whois.enom.com Referral URL: http://www.enom.com Name Server: NS1.HOSTGATOR.COM Name Server: NS2.HOSTGATOR.COM Status: clientTransferProhibited Updated Date: 01-jun-2010 Creation Date: 31-may-2010 Expiration Date: 31-may-2011 >>> Last update of whois database: Tue, 01 Jun 2010 19:20:47 UTC <<< ... $ dig +norecurse @b.gtld-servers.net. example.com. NS ... ;; AUTHORITY SECTION: example.com. 172763 IN NS ns2.hostgator.com. example.com. 172763 IN NS ns1.hostgator.com. ... My next step is to let HostGator have a look, but first I want to better understand how this happened. Thanks.

    Read the article

  • OpenWorld: Our (Road) Maps are Looking Good!

    - by Tony Berk
    Wow, only one (or two) days down at Oracle OpenWorld! Are you on overload yet? I'm still trying to figure out how to be in 3 sessions at the same time... I guess everyone needs to prioritize! There was a lot to see in Monday's sessions, especially some great forward-looking roadmap sessions. In case you aren't here or you decided to go to other sessions, this is my quick summary of what I could capture from a couple of the roadmaps: In the Fusion CRM Strategy and Roadmap session, Anthony Lye provided an overview of the Fusion CRM strategy including the key design principles of 3 E's: Easy, Effective and Efficient. After an overview of how Oracle has deployed Fusion CRM internally to 25,000 users worldwide, Anthony discussed the features coming in the next release, the releases in the next 12 months and beyond. I can't detail too much since you haven't read Oracle's Safe Harbor statement, but check out Fusion Tap and look for new features and added functionality for sales prediction, marketing, social and integration with a number of the key Customer Experience products.  In the Oracle RightNow CX Cloud Service Vision and Roadmap session, Chris Hamilton presented the focus areas for the RightNow product. As a result of the large increase in development resources after the acquisition, the RightNow CX team is planning a lot of enhancements to the functionality, infrastructure and integrations. As a key piece of the Oracle Customer Experience (CX) strategy, RightNow will be integrated with Oracle Social Network, Oracle Commerce (ATG and Endeca), Oracle Knowledge, Oracle Policy Automation and, of course, further integration with Fusion Sales and Marketing. Look forward to seeing more on the Virtual Assistant, Smart Interaction Hub and Mobility. In addition to the roadmaps, I was looking forward to hearing from Oracle CRM customers. So, I sat in on two great Siebel customer panels: The Maximizing User Adoption Rates for Siebel Sales and Siebel Partner Relationship Management panel consisted of speakers from CSL Behring, McKesson and Intuit. It was great to get an overview of implementations for both B2B and B2C companies. It was great hearing that all of these companies have more than 1,000 sales users (Intuit has 4,000) and how the 360 degree view of the customer in Siebel is helping these customers improve their customers' experience (CX). They are all great examples of centralized implementations which have standardized processes across the globe and across business units.  Waste Management, Farmers Insurance and the US Citizenship & Immigration Services presented in the Driving Great Customer Experiences with Siebel Service Applications session. Talk about serving large customer bases! Is it possible that Farmers with only 10 million households is the smallest of these 3? All of them provided great examples of how they are improving the customer experience (CX) including 60-70% improvements in efficiency or reducing the number of applications the customer service reps (CSRs) need to use from 10 to 1 (Waste Management) and context aware call transfers to avoid the caller explaining their issue 3 times (USCIS). So that's my wrap up of only 4 sessions from Monday. In between sessions, I stopped by the Oracle DEMOgrounds and CRM Pavilion to visit with a group of great partners and see the products and partner integrations in action. Don't miss a recap of Mark Hurd's Keynote. I can't believe there were another 40+ sessions covering CRM, Fusion, Cloud, etc. that I missed today! Anyone else see any great sessions?

    Read the article

  • Get More Value From Your Oracle Premier Support Investment

    - by Get Proactive Customer Adoption Team
    Untitled Document The Return on Investment in Support Training I’m a typical software user. I’ve been using spreadsheets almost daily for the past 10 years or so. I know how to enter simple formulas, format cells, import files, and I can sort and filter. Sometimes I even use a pivot table. I never attended training. I learnt everything I know on the fly. Sometimes it was intuitive and easy, other times I had to spend minutes and even hours searching for a solution. Yet when I see what some other people can do with their spreadsheets, I know I’m utilizing maybe 15% of the functionality. Pity, one day I really have to sign up for training. Why haven’t I done it yet? Ah, you know, I’m a busy person, I have work to do. And if I need to use a feature that I am unfamiliar with, I’ll spend time on it only when I really need it. Now wait. When I recall how much time I spent trying to figure how things work compared to time I spent doing the productive work, I realize it was not insignificant. I’m unable to sum up all the time I spent ‘learning’ on the fly, but I’m sure it’s been days or even weeks. And after all this time, I’ve mastered 15% of its features. If only I had attended training years ago. That investment would have paid back 10 times! Working with My Oracle Support is no different. Our customers typically use simple search, create service requests, and download patches. They think they know how to use My Oracle Support. And they’re right. They know something but often they’re utilizing only a fragment of My Oracle Support’s potential. For the investment that has been made, using only a small subset of the capabilities offered in My Oracle Support leaves value on the table. There is much more available in My Oracle Support. Dozens of diagnostic tools and proactive health checks will keep verifying your Oracle environments against best practices that Oracle gathers every day thanks to our comprehensive knowledge management process. Automated patch recommendations will help prevent known issues, and upgrade planning and more is included in My Oracle Support. Why are you not utilizing all of these best practices, capabilities and tools? Is it because you don’t have time to invest 2-3 hours of your time to learn about the features? Simply because you think you can learn on the fly like I thought I could? Does learning on the fly how to properly use the Service Request escalation process when you already have critical issue sound like a good idea? My advice is: Invest your time now to learn how My Oracle Support can help you prevent issues on your systems. Learn how to find answers faster and resolve problems more efficiently. Understand how to properly complete a service request. Invest in Support training, offered at no additional cost to Oracle Premier Support customers. It will pay back quicker than you think. It will bring you more value than you think. Discover your advantage with Oracle Premier Support's Proactive Portfolio.

    Read the article

  • VBA: Parse preceding numbers from string

    - by buttonsrtoys
    I need to parse into two substrings a string that always starts with numeric text followed by alphnumeric text. The strings can vary a bit, but not too much. Below are examples of incoming format and the strings I need: "00 10 50 Information to Bidders" ==> "00 10 50", "Information to Bidders" "001050 Information to Bidders" ==> "001050", "Information to Bidders" "00 10 50 - Information to Bidders" ==> "00 10 50", "Information to Bidders" "001050 -- Information to Bidders" ==> "001050", "Information to Bidders" I was hoping it would only be a half dozen lines of VBA, but my code is turning into a loop where I'm testing every character in the string to see where the changeover from numeric-only to non-numeric, then parsing the string based on the changeover location. Not a big deal, but messier than I was hoping for. Are there VBA functions that would eliminate the need to iterate through each string character?

    Read the article

  • When buying hardware, what sites do you trust for information? [closed]

    - by Matt Dawdy
    I won't ask "what laptop should I buy" since the information is likely to change very quickly. However, I am about to buy a laptop, and I honestly don't know where to begin researching this based on my needs. I am hoping that asking about specific sites that do reviews/recommendations that this will still be on topic. I read the 6 guidelines for subjective questions and believe that this question scores favorably. I'm starting a new job in a few weeks, and they want to know what specific laptop to purchase. I'd like to get the most for their money and get a machine that will not need to be replaced in a year. When looking at a site like Dell, it's hard to get a full picture of the performance of a laptop. Does it work with a docking station, and if so, what kinds of video outs are on it? Will it work well when compiling several large projects in .Net? Has anyone had any issues with the machine getting flaky when dragging it from work to home and back all the time? etc. So, if people would enter in their preferred sites they use when researching hardware, and why they prefer that site (x is great for laptop comparisons, y is great for gaming machine reviews, etc) the I hope that this can be a question with valuable answers to others than just myself.

    Read the article

  • Invoice & Invoice lines: How do you store customer address information?

    - by elviejo
    Hi I'm developing an invoicing application. So the general idea is to have two tables: Invoice (ID, Date, CustomerAddress, CustomerState, CustomerCountry, VAT, Total); InvoiceLine (Invoice_ID, ID, Concept, Units, PricePerUnit, Total); As you can see this basic design leads to a lot of repetiton of records where the client will have the same addrres, state and country. So the alternative is to have an address table and then make a relationship Address<-Invoice. However I think that an invoice is immutable document and should be stored just the way it was first made. Sometimes customers change their addresses, or states and if it was coming from an Address catalog that will change all the previously made invoices. So What is your experience? How is the customer address stored in an invoice? In the Invoice table? an Address Table? or something else? Can you provide pointers to a book, article or document where this is discussed in further detail?

    Read the article

  • Unexpected advantage of Engineered Systems

    - by user12244672
    It's not surprising that Engineered Systems accelerate the debugging and resolution of customer issues. But what has surprised me is just how much faster issue resolution is with Engineered Systems such as SPARC SuperCluster. These are powerful, complex, systems used by customers wanting extreme database performance, app performance, and cost saving server consolidation. A SPARC SuperCluster consists or 2 or 4 powerful T4-4 compute nodes, 3 or 6 extreme performance Exadata Storage Cells, a ZFS Storage Appliance 7320 for general purpose storage, and ultra fast Infiniband switches.  Each with its own firmware. It runs Solaris 11, Solaris 10, 11gR2, LDoms virtualization, and Zones virtualization on the T4-4 compute nodes, a modified version of Solaris 11 in the ZFS Storage Appliance, a modified and highly tuned version of Oracle Linux running Exadata software on the Storage Cells, another Linux derivative in the Infiniband switches, etc. It has an Infiniband data network between the components, a 10Gb data network to the outside world, and a 1Gb management network. And customers can run whatever middleware and apps they want on it, clustered in whatever way they want. In one word, powerful.  In another, complex. The system is highly Engineered.  But it's designed to run general purpose applications. That is, the physical components, configuration, cabling, virtualization technologies, switches, firmware, Operating System versions, network protocols, tunables, etc. are all preset for optimum performance and robustness. That improves the customer experience as what the customer runs leverages our technical know-how and best practices and is what we've tested intensely within Oracle. It should also make debugging easier by fixing a large number of variables which would otherwise be in play if a customer or Systems Integrator had assembled such a complex system themselves from the constituent components.  For example, there's myriad network protocols which could be used with Infiniband.  Myriad ways the components could be interconnected, myriad tunable settings, etc. But what has really surprised me - and I've been working in this area for 15 years now - is just how much easier and faster Engineered Systems have made debugging and issue resolution. All those error opportunities for sub-optimal cabling, unusual network protocols, sub-optimal deployment of virtualization technologies, issues with 3rd party storage, issues with 3rd party multi-pathing products, etc., are simply taken out of the equation. All those error opportunities for making an issue unique to a particular set-up, the "why aren't we seeing this on any other system ?" type questions, the doubts, just go away when we or a customer discover an issue on an Engineered System. It enables a really honed response, getting to the root cause much, much faster than would otherwise be the case. Here's a couple of examples from the last month, one found in-house by my team, one found by a customer: Example 1: We found a node eviction issue running 11gR2 with Solaris 11 SRU 12 under extreme load on what we call our ExaLego test system (mimics an Exadata / SuperCluster 11gR2 Exadata Storage Cell set-up).  We quickly established that an enhancement in SRU12 enabled an 11gR2 process to query Infiniband's Subnet Manager, replacing a fallback mechanism it had used previously.  Under abnormally heavy load, the query could return results which were misinterpreted resulting in node eviction.  In several daily joint debugging sessions between the Solaris, Infiniband, and 11gR2 teams, the issue was fully root caused, evaluated, and a fix agreed upon.  That fix went back into all Solaris releases the following Monday.  From initial issue discovery to the fix being put back into all Solaris releases was just 10 days. Example 2: A customer reported sporadic performance degradation.  The reasons were unclear and the information sparse.  The SPARC SuperCluster Engineered Systems support teams which comprises both SPARC/Solaris and Database/Exadata experts worked to root cause the issue.  A number of contributing factors were discovered, including tunable parameters.  An intense collaborative investigation between the engineering teams identified the root cause to a CPU bound networking thread which was being starved of CPU cycles under extreme load.  Workarounds were identified.  Modifications have been put back into 11gR2 to alleviate the issue and a development project already underway within Solaris has been sped up to provide the final resolution on the Solaris side.  The fixed SPARC SuperCluster configuration greatly aided issue reproduction and dramatically sped up root cause analysis, allowing the correct workarounds and fixes to be identified, prioritized, and implemented.  The customer is now extremely happy with performance and robustness.  Since the configuration is common to other customers, the lessons learned are being proactively rolled out to other customers and incorporated into the installation procedures for future customers.  This effectively acts as a turbo-boost to performance and reliability for all SPARC SuperCluster customers.  If this had occurred in a "home grown" system of this complexity, I expect it would have taken at least 6 months to get to the bottom of the issue.  But because it was an Engineered System, known, understood, and qualified by both the Solaris and Database teams, we were able to collaborate closely to identify cause and effect and expedite a solution for the customer.  That is a key advantage of Engineered Systems which should not be underestimated.  Indeed, the initial issue mitigation on the Database side followed by final fix on the Solaris side, highlights the high degree of collaboration and excellent teamwork between the Oracle engineering teams.  It's a compelling advantage of the integrated Oracle Red Stack in general and Engineered Systems in particular.

    Read the article

  • WPF DATAGRID CELL CONTENTS ALIGNMENT

    - by Ulhas Tuscano
    Hi, I have a WPF DataGrid control I am binding the objects of class Customer to DataGrid Rows using ObservableCollection at run time. I have set MinRowHeight="100" & I want the rows of DataGrid should be HorizontallyAligned at Center & Vertically at Left. Setting DataGrid properties VerticalContentAlignment="Center" HorizontalContentAlignment="Center" doesn't help. Code :--- System.Collections.ObjectModel.ObservableCollection cust1 = new System.Collections.ObjectModel.ObservableCollection { new Customer{FirstName="Ulhas",LastName="TUSCANO",IsMember = true ,Email="[email protected]",Status=OrderStatus.Processing }, new Customer{FirstName="Neville",LastName="TUSCANO",IsMember = true ,Email="[email protected]",Status=OrderStatus.Received }, new Customer{FirstName="Pascoal",LastName="TUSCANO",IsMember = true ,Email="[email protected]",Status=OrderStatus.None }, new Customer{FirstName="Mary",LastName="TUSCANO",IsMember = true ,Email="[email protected]",Status=OrderStatus.Received }, new Customer{FirstName="Mary",LastName="TUSCANO",IsMember = true ,Email="[email protected]",Status=OrderStatus.Received }, new Customer{FirstName="Mary",LastName="TUSCANO",IsMember = true ,Email="[email protected]",Status=OrderStatus.Received }, }; dataGrid1.ItemsSource = cust1; public class Customer { public string FirstName{get;set;} public string LastName { get; set; } public string Email { get; set; } public bool IsMember { get; set; } public OrderStatus Status { get; set; } } Any help will be greatly appreciated, Thanx

    Read the article

  • How can/could/might you bind WPF DataGrid to a List of objects each with some values in a Dictionary

    - by panamack
    major edit of a tumbleweed, may remain a tumbleweed... If I have a list of Customers and the data for each Customer is contained in a Dictionary how can I bind the list to the DataGrid so that each string key is a column? Edit: N.B. I know it's not a nice way to design a Customer class. e.g. public class Customer{ public int Id{get;set;} private Dictionary<string,string> values; public Dictionary<string,string> Values{get {return values;}} public Customer(int id){ this.Id = id; values["Name"] = "Peter"; values["Age"] = 129.ToString(); values["HairColour"] = "See through!"; } } ... later that day... var Customers = new List<Customer>(){ new Customer(1), new Customer(2), new Customer(3) }; ... and then... <DataGrid ItemsSource={Binding Path=Customers}/> ... desired result. Id | Name | Age | HairColour ________________________ 1 | Peter| 129 | See through! ________________________ 2 | Peter| 129 | See through! ________________________ 3 | Peter| 129 | See through! ________________________

    Read the article

  • How to restrict access to a class's data based on state?

    - by Marcus Swope
    In an ETL application I am working on, we have three basic processes: Validate and parse an XML file of customer information from a third party Match values received in the file to values in our system Load customer data in our system The issue here is that we may need to display the customer information from any or all of the above states to an internal user and there is data in our customer class that will never be populated before the values have been matched in our system (step 2). For this reason, I would like to have the values not even be available to be accessed when the customer is in this state, and I would like to have to avoid some repeated logic everywhere like: if (customer.IsMatched) DisplayTextOnWeb(customer.SomeMatchedValue); My first thought for this was to add a couple interfaces on top of Customer that would only expose the properties and behaviors of the current state, and then only deal with those interfaces. The problem with this approach is that there seems to be no good way to move from an ICustomerWithNoMatchedValues to an ICustomerWithMatchedValues without doing direct casts, etc... (or at least I can't find one). I can't be the first to have come across this, how do you normally approach this? As a last caveat, I would like for this solution to play nice with FluentNHibernate :) Thanks in advance...

    Read the article

  • Subscription website architecture questions + SQL Server & .NET

    - by chopps
    Hey Guys, I have a few questions about the architecture of a subscription service I am about to embark on and I am looking for some feedback on how best to set it up. I won’t have a large amount of customers as Basecamp, maybe a few hundred and was wondering what would be a solid architecture for setting up the customer sites. I’m running SQL Server and .NET on a dedicated machine. Should create a new database for each customer as to have control and isolation of data or keep them all in one database? I am also thinking of creating a sub-domain for each customer as well so modifications can be made to each site as needed. The customer URLs would look like this: https://customer1.foobar.com https://customer2.foobar.com I am going to have the ability to ‘plug-in’ reports that will be uploaded to the site so each customer can customize as needed. Off the top of my head this necessitates having each sub domain on its own code-base for the uploading of these reports. So on the main site the customer would sign up for their new subscription and I would programmatically create a new directory for the customer from the main code base and then create a sub domain pointing to the new directory for the customer and then finally their database. Does this sound about right? Am I on the right track? How do other such sites accomplish the same thing? Thanks for letting me bend your ear for a bit on this.

    Read the article

  • How to create instances of related models in Django

    - by sevennineteen
    I'm working on a CMSy app for which I've implemented a set of models which allow for creation of custom Template instances, made up of a number of Fields and tied to a specific Customer. The end-goal is that one or more templates with a set of custom fields can be defined through the Admin interface and associated to a customer, so that customer can then create content objects in the format prescribed by the template. I seem to have gotten this hooked up such that I can create any number of Template objects, but I'm struggling with how to create instances - actual content objects - in those templates. For example, I can define a template "Basic Page" for customer "Acme" which has the fields "Title" and "Body", but I haven't figured out how to create Basic Page instances where these fields can be filled in. Here are my (somewhat elided) models... class Customer(models.Model): ... class Field(models.Model): ... class Template(models.Model): label = models.CharField(max_length=255) clients = models.ManyToManyField(Customer, blank=True) fields = models.ManyToManyField(Field, blank=True) class ContentObject(models.Model): label = models.CharField(max_length=255) template = models.ForeignKey(Template) author = models.ForeignKey(User) customer = models.ForeignKey(Customer) mod_date = models.DateTimeField('Modified Date', editable=False) def __unicode__(self): return '%s (%s)' % (self.label, self.template) def save(self): self.mod_date = datetime.datetime.now() super(ContentObject, self).save() Thanks in advance for any advice!

    Read the article

  • ModelState always valid

    - by Jaimal Chohan
    I've got something seemingly very simple not working. I have got a model public class Name: Entity { [StringLength(10), Required] public virtual string Title { get; set; } } public class Customer: Entity { public virtual Name Name { get; set; } } a view model public class CustomerViweModel { public Customer Customer { get; set; } } a view <% using(Html.BeginForm()) { %> <%= Html.LabelFor(m => m.Customer.Name.Title)%> <button type="submit">Submit</button> <% } %> and a controller [HttpPost] public ActionResult Index([Bind(Prefix = "Customer")] Customer customer) { if(ModelState.IsValid) Save else return View(); } No matter what I enter as the title (null, or a string 10 chars), ModelState.IsValid is always true. The Title field in the Customer object has a value, so the data is being passed around, but not being validated? Any clues?

    Read the article

  • what is a RoR best practice? match by id or different column?

    - by Omnipresent
    I had a terrible morning. Lots of emails floating around about why things don't work. Upon investigating I found that there is a data mismatch which is causing errors. Scenario Customer and Address are two tables. Customer contains class Customer < ActiveRecord::Base has_one :address, :foreign_key => "id" end Address Contains class Address < ActiveRecord::Base belongs_to :customer, :foreign_key => "cid" end So the two tables match on id which is the default and that column is auto incremented. Problem on the edit Page we have some code like this. params[:line1] = @customer.first.address.line1 It fails because no matching record is found for a customer in the address table. I don't know why this is happening. It seems that over time a lot of records did not get added to Address table. Now problem is that when a new Customer is added (say with id 500) the Address will be added with some other id (say 425) ...now you don't know which address belongs to which customer. Question Being new to Rails, I am asking whether it is always considered good to create an extra column for joining of the records, rather than depending on the column that is automatically incremented? If I had a seperate column in Address table where I would manually insert the recently added customers id then this issue would not have come up.

    Read the article

  • Awkward looking uses of Contract.ValueAtReturn()

    - by devoured elysium
    I am designing a method that will add an element to an internal list. The structure of the class is something along the lines of: class MyCustomerDatabase { private IList<Customer> _customers = new List<Customer>(); public int NumberOfCustomers { get { return _customers; } } public void AddCustomer(Customer customer) { _customers.Add(customer); } } Now, I was thinking of adding a Contract.Ensures() about the size of the _customers growing by 1 with this call. The problem is that I end up with some weird looking code: public void AddCustomer(Customer customer) { int numberOfCustomersAtReturn; Contract.Ensures(Contract.ValueAtReturn<int>(out numberOfCustomersAtReturn) == Contract.OldValue<int>(NumberOfCustomers) + 1); _customers.Add(customer); numberOfCustomersAtReturn = NumberOfCustomers; } The main problem is that properties are in fact methods, so you can't just reference them direcly when using Contract.ValueAtReturn() as its only parameter accepts variables as out. The situation gets even odder if I want to achieve the same but this time with a method that should return a value: public int MyReturningMethod() { ... return abc(); //abc will add by one the number of customers in list } //gets converted to public int MyReturningMethod() { int numberOfCustomersAtReturn; Contract.Ensures(Contract.ValueAtReturn<int>(out numberOfCustomersAtReturn) == Contract.OldValue<int>(NumberOfCustomers) + 1); int returnValue = abc(); numberOfCustomersAtReturn = NumberOfCustomers; return returnValue; } This seems pretty clumsy :( Code Contracts should aim to get things clearer and this seems right the opposite. Am I doing something wrong? Thanks

    Read the article

  • Wicket: How to implement an IDataProvider/LoadableDetachableModel for indexed lists

    - by cretzel
    What's the best way to implement an IDataProvider and a LoadableDetachable in Wicket for an indexed list? Suppose I have a Customer who has a list of Adresses. class Customer { List adresses; } Now I want to implement a data provider/ldm for the adresses of a customer. I suppose the usual way is an IDataProvider as an inner class which refers to the customer model of the component, like: class AdressDataProvider implements IDataProvider { public Iterator iterator() { Customer c = (Customer)Component.this.getModel(); // somehow get the customer model return c.getAdresses().iterator(); } public IModel model(Object o) { Adress a = (Adress) o; // Return an LDM which loads the adress by id. return new AdressLoadableDetachableModel(a.getId()); } } Question: How would I implement this, when the adress does not have an ID (e.g. it's a Hibernate Embeddable/CollectionOfElements) but can only be identified by its index in the customer.adresses list? How do I keep reference to the owning entity and the index? In fact, I know a solution, but I wonder if there's a common pattern to do this.

    Read the article

  • Good data structure for efficient insert/querying on arbitrary properties

    - by Juliet
    I'm working on a project where Arrays are the default data structure for everything, and every query is a linear search in the form of: Need a customer with a particular name? customer.Find(x => x.Name == name) Need a customer with a particular unique id? customer.Find(x => x.Id == id) Need a customer of a particular type and age? customer.Find(x => x is PreferredCustomer && x.Age >= age) Need a customer of a particular name and age? customer.Find(x => x.Name == name && x.Age == age) In almost all instances, the criteria for lookups is well-defined. For example, we only search for customers by one or more of the properties Id, Type, Name, or Age. We rarely search by anything else. Is a good data structure to support arbitrary queries of these types with lookup better than O(n)? Any out-of-the-box implementations for .NET?

    Read the article

  • Entity framework generates values for NOT NULL columns which has default defined in db.

    - by Muhammad Kashif Nadeem
    Hi I have a table Customer. One of the columns in table is DateCreated. This column is NOT NULL but default values is defined for this column in db. When I add new Customer using EF4 from my code. var customer = new Customer(); customer.CustomerName = "Hello"; customer.Email = "[email protected]"; // Watch out commented out. //customer.DateCreated = DateTime.Now; context.AddToCustomers(customer); context.SaveChanges(); Above code generates following query. exec sp_executesql N'insert [dbo].[Customers]([CustomerName], [Email], [Phone], [DateCreated], [DateUpdated]) values (@0, @1, null, @2, null) select [CustomerId] from [dbo].[Customers] where @@ROWCOUNT > 0 and [CustomerId] = scope_identity() ',N'@0 varchar(100),@1 varchar(100),@2 datetime2(7) ',@0='Hello',@1='[email protected]',@2='0001-01-01 00:00:00' And throws following error The conversion of a datetime2 data type to a datetime data type resulted in an out-of-range value. The statement has been terminated. Can you please tell me how NOT NULL columns which has default values at db level should not have values generated by EF? DB: DateCreated DATETIME NOT NULL DateCreated Properties in EF: Nullable: False Getter/Setter: public Type: DateTime DefaultValue: None Thanks.

    Read the article

< Previous Page | 75 76 77 78 79 80 81 82 83 84 85 86  | Next Page >