The Art of Dealing with People

Posted on Simple Talk See other posts from Simple Talk
Published on 15 December 2009 Indexed on 2010/03/16 17:01 UTC
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Technical people generally don't easily adapt to being good salespeople. When a technical person takes on a customer-facing role as a support engineer, there are a whole lot of new skills required. Dr Petrova relates how the experience of a change in job gave her a new respect for the skills of sales and marketing.

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