E-commerce application how is this robustness criteria implemented?

Posted by Akshar Prabhu Desai on Stack Overflow See other posts from Stack Overflow or by Akshar Prabhu Desai
Published on 2010-03-24T09:00:08Z Indexed on 2010/03/24 9:03 UTC
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Consider the following use case 1. User selects a product to purchase on seller's site 2. Clicks on net-banking option and redirected to his bank website 3. Successfully makes the payment. 4. But before the payment gateway redirects him back to seller site the browser crashes. 5. Seller site reports that payment is not recived but the bank reports that payment has been made.

What are the best practices to handle such cases?

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