Sharepoint alerts not working when multiple people are in an item

Posted by csm8118 on Stack Overflow See other posts from Stack Overflow or by csm8118
Published on 2010-04-15T16:36:37Z Indexed on 2010/04/16 10:23 UTC
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We use Sharepoint Services 3.0 as a project tracking tool. We have a list set up that contains your basic information (description, etc.) plus we have a "assigned person" column that is of type Person or Group that we use to associate list items with individuals. This column supports multiple selections.

We would like to set up alerts such that each person gets an alert email only if they are assigned to a list item. The approach we have taken is to set up a view on this list that is filtered to show list items where the assigned person equals [Me], and then to create an alert on this list that is set to send an email when someone changes an items that appears in the view.

This works well when there is only one person in the assigned person column. It does not work when there is more than one person in the assigned person column.

Does anybody know why this wouldn't work, or what I can do to troubleshoot? Is there a better way to achieve the end result? We could make several "assigned person" columns and not allow multiple selections, but that seems kind of kludgy.

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