How to react when the client's response is negative on delivery?

Posted by ZiG on Stack Overflow See other posts from Stack Overflow or by ZiG
Published on 2008-11-24T19:06:32Z Indexed on 2010/04/17 9:43 UTC
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Filed under:

client

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delivery

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feedback

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project-management

I am a junior programmer. Since my supervisor told me to sit in with the client, I joined. I saw the unsatisfied face of the client despite the successful (from my programmer's perspective) delivery of the project!

Client: You could have included this!
Us: Was not in the specification!
Client: Common Sense!

As a programmer, how do you respond in this situation?

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