Reminder: Premier Support for EBS 11i ends November 2010

Posted by Steven Chan on Oracle Blogs See other posts from Oracle Blogs or by Steven Chan
Published on Tue, 25 May 2010 12:07:04 -0800 Indexed on 2010/05/25 22:03 UTC
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Apps sysadmins are going to have a busy year.  If you're still running your E-Business Suite environment on the 10gR2 database, I hope that you're aware that Premier Support for 10.2 ends in July 2010.  But if you're still on Oracle E-Business Suite Release 11i version 11.5.10, the impending end of Premier Support this year on November 30, 2010 is even more important. 

Support windows for Oracle E-Business Suite are listed here:
Premier Support runs for five years from a product's first release.  In the case of Oracle E-Business Suite Release 11.5.10, that window was increased to six years in recognition of the challenges that some of you face in justifying major upgrades in today's economy.

Here's a graphical summary of the EBS 11.5.10's support stages:

Graphical summary of E-Business Suite 11i support stages Premier Extended SustainingFirst year of Extended Support fees for EBS 11.5.10 waived

Regular readers may recall that fees for the first year of Extended Support for EBS 11.5.10 are waived.  There is nothing that customers need to do to remain fully supported other than keep your support contracts current.  Higher fees for Extended Support will start December 1, 2011 for most platforms.  This is formally documented here:

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