Q&A: How do I cancel my Windows Azure Platform Introductory Special? (or any Subscription)

Posted by Eric Nelson on Geeks with Blogs See other posts from Geeks with Blogs or by Eric Nelson
Published on Wed, 09 Jun 2010 13:14:14 GMT Indexed on 2010/06/09 14:32 UTC
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Short answer: Don’t! Just kidding :-)

Long answer:

I believe it is the same process as for other Microsoft Online Services – but I have never tried it. Hence please post a comment if you follow this successfully or not and I will amend.

From http://www.microsoft.com/online/help/en-us/mocp/, search for “cancel” and you get:

image

What I am not clear about is whether an Introductory Special is classed as a trial. Either way, the answer is to contact support and ask to cancel. I would suggest you are fully armed with details of your subscription which you can get from signing in to https://mocp.microsoftonline.com.

You can contact support via a online web form at https://mocp-support.custhelp.com/

Or

You can call them.

The details are again on the support page http://www.microsoft.com/online/help/en-us/mocp/ 

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In the UK you can call 0800 731 8457 or (0) 20 3027 6039 Monday – Friday 09:00 – 17:00 GMT (UTC).

I hope that helps.

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