Backup Exec backup-to-disk folder creation - Access denied

Posted by ewwhite on Server Fault See other posts from Server Fault or by ewwhite
Published on 2010-12-30T20:26:09Z Indexed on 2010/12/30 20:56 UTC
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I'm having a difficult time creating a backup-to-disk folder in Symantec Backup Exec 12.5 and Backup Exec 2010. The backend storage is a Nexenta/ZFS-based NAS filer sharing the volume via CIFS. I've also seen the issue on other *nix-based NAS devices.

I've attempted mapping the drive, providing the full paths to the folder, etc. I can browse to the share just fine from within Windows, but Backup Exec fails to create the B2D folder with different variants of a Unable to create new backup folder. Access denied error.

I've attempted creating service accounts in Backup Exec to handle the authentication, but nothing seems to work. What's the key to making this work?

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