Advanced Customer Services(ACS) is the specialist group within Oracle which has helped countless customers become successful with Enterprise Manager as a System Management Product of their choice. ACS has a dedicated "Center of Excellence for Enterprise Manager" with a charter to make customers successful with Enterprise Manager. ACS helps customers right from setting up Enterprise Manager Grid Control to manage enterprise class highly available application deployments, to on-going housekeeping, to evaluation and adoption of new features and solutions, migration and upgrades,  to customizations and extensions of Enterprise Manager and more.

'Emacs' is possibly the best title for this yet another blog on Enterprise Manager. Emacs is going to talk about the real life experiences that Oracle ACS and Oracle Pre-sales team has with Oracle Enterprise Manager in real customer environments from different industry verticals like Banking, Telecom, Defence, Manufacturing, Public Utlities, etc. It discusses best practices, common blue-prints, links to interesting collateral, ACS authored tools and utlitlies. Feel free to ask questions influencing business/architectural decisions to something which is very technical in nature and very specific to the tool.

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