Trobleshooting extremely slow opening times in Win7 for documents on Win2k8 server

Posted by Mazupan on Server Fault See other posts from Server Fault or by Mazupan
Published on 2010-07-06T09:39:17Z Indexed on 2011/01/09 4:55 UTC
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Hello.

It's hard even to describe my problem.

It seems there's only problem with extreme slow openings (up to 10 minutes) on Windows 7 (on XP things works fine) for files that are stored on Windows Server 2008.

And now what I discovered up till now.

  1. If I open (some files, not all, not allways) .doc and .xls files with doubleclicking it takes up to 10 minutes to finaly open the file. In that time, file seems to be locked for all other users. If I cancel opening, file remains locked for some time.

  2. Owner on that files is the one who last wrote changes in them. If I change the owner to larger group, which I am member of file gets opened super fast.

  3. When opened file can be saved normaly and fast. That file reopens fast.

  4. One other user reports that there is only problem when opening the files for the first time in a day. When he openes first file he has no problems with other files at all (or so he says). He also states that when accessing files from home via VPN he has no such problems with files.

And now: anybody has a clue where to start looking? I suppose that is misconfiguration problem. But where? File system? Permissions? DFS? VMWare network config?

My setup is as follows: Physical server: HP Prolian ML350 G6 Virtual host: VMWare ESXi 4 Guest: Windows Server 2008 Standard Files are accessed via DFS shares.

Please help me.

Thanks.

Mazupan

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