Google Analytics goal funnel does not recognize virtual page views

Posted by Webber Smith on Pro Webmasters See other posts from Pro Webmasters or by Webber Smith
Published on 2012-02-01T15:00:35Z Indexed on 2012/04/08 5:47 UTC
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I have a setup wizard with 3 steps. Since I'm using AJAX each step uses a virtual pageview with an appropriate URL for each step (see below). The pageviews are being recorded in the Content section of Google Analytics but the Goal Funnel still shows zero for each step.

I've tried advise on other forums such as...

  • Make sure Goal URL is set to Exact match
  • Make sure no steps or the Goal URL are a parent directory of any other steps. For example, don't track /wizard/ as a Goal/step and track /wizard/step2/. Not sure why this would be a problem since it is an exact match, but it shouldn't hurt so I tried it...
  • Require (or don't require - tried both) the first step in the funnel

...but none of these seem to work. Thoughts?


Goal Settings

Exact match : "/wizard/setup-complete/"

Funnel
Step 1 : "/wizard/step1/"
Step 2 : "/wizard/step2/"
Step 3 : "/wizard/step3/"

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