Communications: BNSL Unifies The Customer Experience

Posted by Michael Seback on Oracle Blogs See other posts from Oracle Blogs or by Michael Seback
Published on Wed, 13 Jun 2012 00:22:16 +0000 Indexed on 2012/06/13 4:44 UTC
Read the original article Hit count: 299

Filed under:

/Oracle/Customer Success

Hear how BNSL achieved a unified customer experience across channels. BNSL is India's number one telecommunications operator with 70M mobile customers and 20M wired customers. They consolidated 330 different districts and customer experiences into a single customer experience across the contact center, web, email and SMS. Click here to listen to their journey. Read more about Oracle Communications.

Related posts about /Oracle/Customer Success

Exclusive Webcast Series Explains How Project Success Drives Business Success

as seen on Oracle Blogs - Search for 'Oracle Blogs'
Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 … >>> More
Success Quote: A Hybrid Approach for Success

as seen on Oracle Blogs - Search for 'Oracle Blogs'
We recently received this quote from a project that successfully used OUM: “On our project, we applied a combination of the Oracle Unified Method (OUM) and the client's methodology. The project was organized by OUM's phases and a subset of OUM's processes, tasks, and templates. Using a hybrid… >>> More
Testing smart card minidriver

as seen on Stack Overflow - Search for 'Stack Overflow'
when testing smart card minidriver in windows 7, got the following errors: "cmck exec Reconnect" always show that Testing through CAPI calls Submitting CSP PIN for reader \.\DMWZ ESAFE 0\ CryptAcquireContext - CRYPT_NEWKEYSET CryptGenKey Reconnecting CryptAcquireContext - CRYPT_DELETEKEYSET CryptAcquireContext… >>> More
Customer Feature - "Test for Success"

as seen on Oracle Technology Network - Search for 'Oracle Technology Network'
To compete, companies need to deploy their applications sooner, at lower cost, and without service interruption—and the way to do that is through rigorous testing in real-world conditions. Find out how Oracle can ensure bulletproof application quality and help organizations meet their mission-critical… >>> More
Frameworks: "The Route to Success"

as seen on Oracle Technology Network - Search for 'Oracle Technology Network'
Use task flow routers for conditional navigation. >>> More

Developer IT

Communications: BNSL Unifies The Customer Experience - Developer IT

Communications: BNSL Unifies The Customer Experience

/Oracle/Customer Success

Related posts about /Oracle/Customer Success

Exclusive Webcast Series Explains How Project Success Drives Business Success

Success Quote: A Hybrid Approach for Success

Testing smart card minidriver

Customer Feature - "Test for Success"

Frameworks: "The Route to Success"

Categories cloud