Getting OTRS to work with XAMPP

Posted by JMeterX on Server Fault See other posts from Server Fault or by JMeterX
Published on 2012-07-05T18:44:18Z Indexed on 2012/07/05 21:18 UTC
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Setting up a testing environment on a RHEL5 server to test out OTRS ticketing system. I installed XAMPP for the ease of use factor for testing but can't seem to get the ticketing system to start with XAMPP at all.

I am new to OTRS and learning on the fly. The documentation says to go to localhost/otrs/installer.pl. First, this file does not exist anywhere in the directory except in /opt/otrs/cgi-bin & fcgi-bin. And when I attempted to start OTRS in general I get

" --> Please start the web server first! (service httpd start) <--"

So do I need to edit the startup script to force it to use XAMPP? Or am I better off just installing HTTPD & MySQL myself?

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