What did I do wrong when buying my domain through Google Apps?

Posted by Michael on Pro Webmasters See other posts from Pro Webmasters or by Michael
Published on 2012-09-03T22:39:56Z Indexed on 2012/09/04 3:49 UTC
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google-apps

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registrar

Several times in the past I've bought a domain through Google Apps, and every year Google automatically renews the domain for $10.

Somehow when I did this today, I ended up additionally being signed up for an annual Google Apps for Business plan at $12/license/yr. I don't need this; I'm only one user.

I'd like to cancel this $12/yr Google Apps plan without cancelling the automatical $10/yr domain renewal. However, there is no "cancel" or "downgrade" link, apparently (according to the help docs) because I have an annual pre-paid account. If I choose not to auto-renew my annual account, it also declines auto-renewal of my domain.

How can I make this domain just like my others -- auto-renewed at $10/yr, with a free Google Apps account in front of it?

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