Oracle Policy Automation at OpenWorld 2012

Posted by jeffrey.waterman on Oracle Blogs See other posts from Oracle Blogs or by jeffrey.waterman
Published on Thu, 20 Sep 2012 16:42:40 +0000 Indexed on 2012/09/20 21:47 UTC
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Oracle Policy Automation (OPA)
at
OpenWorld 2012

Oracle Policy Automation (OPA), the breakthrough policy automation platform, enables organizations to deliver:

  • Consistent policy-based decision making throughout the organization across all channels
  • Agile response to policy changes and analysis
  • Transparency and auditability

This year there will be:

  • 8 sessions – combination of customer panels & product strategy sessions
  • Standalone OPA DEMOpod – Moscone Center WEST, W044

Key highlights

  • Hear Davin Fifield discuss the Product Roadmap for OPA (including OPA + RightNow) he will also be joined by Sean Haynes from Stewart Title who will share the success they are having with OPA.
  • OPA Public Sector Customer Panel - This year the OPA panel consists of some of OPA’s most successful & largest customers, speakers include:
  • Department Works & Pension (UK)
  • Toll – Department of Defence (AU)
  • Municipality of Sao Paulo (Brazil)

SCHEDULE HIGHLIGHTS

Monday October 1, 2012

SESSION ID

TIME

TITLE

LOCATION

CON9655

12:15 pm  1:15 pm PST (Pacific Standard Time)

Oracle Policy Automation Roadmap: Supercharging the Customer Experience
Davin Fifield, VP OPA Development, Oracle
Sean Haynes, VP Stewart Title

Westin San Francisco - Metropolitan I

CON9700

12:15 m – 1:15 pm PST (Pacific Standard Time)

Siebel CRM Overview, Strategy, and Roadmap
George Jacob - Group Vice President, CRM Applications / XML, Oracle
Uma Welingkar - Director, Product Management, Oracle

Moscone West - 2009

Wednesday October 3, 2012

SESSION ID

TIME

TITLE

LOCATION

CON8840

5.00pm – 6.00pm PST (Pacific Standard Time)

Achieving Agility Through Closed-Loop Policy Automation
Customer Panel

Facilitator – Surend Dayal, Oracle

  • Dept. Works & Pension (UK) – Haydn Leary
  • Municipality of Sao Paulo (Brazil) - Luiz Cesar Michielin Kiel
  • Toll (AU) – Nigel Maloney  

Westin San Francisco - Franciscan I

CON8952

5.00pm – 6.00pm PST (Pacific Standard Time)

BPM: An Extension Strategy for Enterprise Applications
Harish Gaur -  Oracle
Srikant Subramaniam - Oracle

Moscone West - 3003

Thursday October 4, 2012

SESSION ID

TIME

TITLE

LOCATION

CON11515

2:15 pm – 3:15 pm PST (Pacific Standard Time)

Oracle Policy Automation + RightNow: Agile self-service and agent experiences
Davin Fifield, VP OPA Development, Oracle

Westin San Francisco - City

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