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Articles indexed Thursday December 16 2010

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  • SQL SERVER – Server Side Paging in SQL Server 2011 – A Better Alternative

    - by pinaldave
    Ranking has improvement considerably from SQL Server 2000 to SQL Server 2005/2008 to SQL Server 2011. Here is the blog article where I wrote about SQL Server 2005/2008 paging method SQL SERVER – 2005 T-SQL Paging Query Technique Comparison (OVER and ROW_NUMBER()) – CTE vs. Derived Table. One can achieve this using OVER clause and ROW_NUMBER() function. Now SQL Server 2011 has come up with the new Syntax for paging. Here is how one can easily achieve it. USE AdventureWorks2008R2 GO DECLARE @RowsPerPage INT = 10, @PageNumber INT = 5 SELECT * FROM Sales.SalesOrderDetail ORDER BY SalesOrderDetailID OFFSET @PageNumber*@RowsPerPage ROWS FETCH NEXT 10 ROWS ONLY GO I consider it good enhancement in terms of T-SQL. I am sure many developers are waiting for this feature for long time. We will consider performance different in future posts. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, SQL, SQL Authority, SQL Performance, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • SQL SERVER – What the Business Says Is Not What the Business Wants

    - by pinaldave
    This blog post is written in response to T-SQL Tuesday hosted by Steve Jones. Steve raised a very interesting question; every DBA and Database Developer has already faced this situation. When I read the topic, I felt that I can write several different examples here. Today, I will cover this scenario, which seems quite amusing. Shrinking Database Earlier this year, I was working on SQL Server Performance Tuning consultancy; I had faced very interesting situation. No matter how much I attempt to reduce the fragmentation, I always end up with heavy fragmentation on the server. After careful research, I figured out that one of the jobs was continuously Shrinking the Database – which is a very bad practice. I have blogged about my experience over here SQL SERVER – SHRINKDATABASE For Every Database in the SQL Server. I removed the incorrect shrinking process right away; once it was removed, everything continued working as it should be. After a couple of days, I learned that one of their DBAs had put back the same DBCC process. I requested the Senior DBA to find out what is going on and he came up with the following reason: “Business Requirement.” I cannot believe this! Now, it was time for me to go deep into the subject. Moreover, it had become necessary to understand the need. After talking to the concerned people here, I understood what they needed. Please read the exact business need in their own language. The Shrinking “Business Need” “We shrink the database because if we take backup after shrinking the database, the size of the same is smaller. Once we take backup, we have to send it to our remote location site. Our business requirement is that we need to always make sure that the file is smallest when we transfer it to remote server.” The backup is not affected in any way if you shrink the database or not. The size of backup will be the same. After a couple of the tests, they agreed with me. Shrinking will create performance issues for the same as it will introduce heavy fragmentation in the database. The Real Solution The real business need was that they needed the smallest possible backup file. We finally implemented a quick solution which they are still using to date. The solution was compressed backup. I have written about this subject in detail few years before SQL SERVER – 2008 – Introduction to New Feature of Backup Compression. Compressed backup not only creates a small filesize but also increases the speed of the database as well. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Best Practices, Pinal Dave, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology

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  • SQL 2005 Transaction Rollback Hung–unresolved deadlock

    - by steveh99999
    Encountered an interesting issue recently with a SQL 2005 sp3 Enterprise Edition system. Every weekend, a full database reindex was being run on this system – normally this took around one and a half hours. Then, one weekend, the job ran for over 17 hours  - and had yet to complete... At this point, DBA cancelled the job. Job status is now cancelled – issue over…   However, cancelling the job had not killed the reindex transaction – DBCC OPENTRAN was still showing the transaction being open. The oldest open transaction in the database was now over 17 hours old.  Consequently, transaction log % used growing dramatically and locks still being held in the database... Further attempts to kill the transaction did nothing. ie we had a transaction which could not be killed. In sysprocesses, it was apparent the SPID was in rollback status, but the spid was not accumulating CPU or IO. Was the SPID stuck ? On examination of the SQL errorlog – shortly after the reindex had started, a whole bunch of deadlock output had been produced by trace flag 1222. Then this :- spid5s      ***Stack Dump being sent to   xxxxxxx\SQLDump0042.txt spid5s      * ******************************************************************************* spid5s      * spid5s      * BEGIN STACK DUMP: spid5s      *   12/05/10 01:04:47 spid 5 spid5s      * spid5s      * Unresolved deadlock spid5s      * spid5s      *   spid5s      * ******************************************************************************* spid5s      * ------------------------------------------------------------------------------- spid5s      * Short Stack Dump spid5s      Stack Signature for the dump is 0x000001D7 spid5s      External dump process return code 0x20000001. Unresolved deadlock – don’t think I’ve ever seen one of these before…. A quick call to Microsoft support confirmed the following bug had been hit :- http://support.microsoft.com/kb/961479 So, only option to get rid of the hung spid – to restart SQL Server… Fortunately SQL Server restarted without any issues. I was pleasantly surprised to see that recovery on this particular database was fast. However, restarting SQL Server to fix an issue is not something I would normally rush to do... Short term fix – the reindex was changed to use MAXDOP of 1. Longer term fix will be to apply the correct CU, or wait for SQL 2005 sp 4 ?? This should be released any day soon I hope..

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  • Outlying DBAs

    - by steveh99999
    Read an interesting book recently, ‘Outliers – the story of success’ by Malcolm Gladwell. There’s a good synopsis of the book here on wikipedia. I don’t want to write in detailed review of the book, but it’s well worth a read. There were a couple of sections which I thought were possibly relevant to IT professionals and DBAs in particular. Firstly, ‘the 10,000 hour rule’, in this section Gladwell asserts that to be a real ‘elite performer’ takes 10,000 hours of practice. ‘Practice isn’t the thing you do once you’re good, it’s the thing you do that makes you good’.  He gives many interesting examples – the Beatles, Bill Gates etc – but I was wondering could this be applied to DBAs ? If it takes 10,000 hours to be a really elite DBA – how long does that really take ? 8 hours a day makes 1250 days. If we assume that most DBAs work around 230 days a year – then it takes around 5 and a half years to become an elite DBA.   But how much time per day does a DBA spend actually doing DBA work ? Certainly it’s my experience that the more experienced I get as a DBA, the less time I seem to spend actually doing DBA work – ie meetings, change-control meetings, project planning, liasing with other teams, appraisals etc.  Is it more accurate to assume that a DBA spends half their time actually doing ‘real’ DBA work – or is that just my bad luck ?   So, in reality, I’d argue it can take at least 5 1/2 and more likely closer to 10 years to become an elite DBA. Why do I keep receiving CVs for senior DBAs with 2-4 years actual DBA experience ? In the second section I found particularly interesting, Gladwell writes about analysis of plane crashes and the importance of in-cockpit communications. He describes a couple of crashes involving Korean Airlines – where co-pilots were often deferrential to pilots, and unwilling to openly criticise their more senior colleagues or point out errors when things were going badly wrong… There’s a better summary of Gladwell’s concepts on mitigation  here – but to apply this to a DBA role… If you are a DBA and you do not agree with  a decision of one of your superiors, then it’s your duty as a DBA to say what you think is wrong, before it’s too late…  Obviously there’s a fine line between constructive criticism and moaning, but a good senior DBA or manager should be able to take well-researched criticism\debate from a more junior DBA.   Is this really possible ?

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  • The internal storage of a DATETIME2 value

    - by Peter Larsson
    Today I went for investigating the internal storage of DATETIME2 datatype. What I found out was that for a datetime2 value with precision 0 (seconds only), SQL Server need 6 bytes to represent the value, but stores 7 bytes. This is because SQL Server add one byte that holds the precision for the datetime2 value. Start with this very simple repro declare @now datetime2(7) = '2010-12-15 21:04:03.6934231'   select  cast(cast(@now as datetime2(0)) as binary(7)),         cast(cast(@now as datetime2(1)) as binary(7)),         cast(cast(@now as datetime2(2)) as binary(7)),         cast(cast(@now as datetime2(3)) as binary(8)),         cast(cast(@now as datetime2(4)) as binary(8)),         cast(cast(@now as datetime2(5)) as binary(9)),         cast(cast(@now as datetime2(6)) as binary(9)),         cast(cast(@now as datetime2(7)) as binary(9)) Now we are going to copy and paste these binary values and investigate which value is representing what time part. Prefix  Ticks       Ticks         Days    Days    Original value ------  ----------  ------------  ------  ------  -------------------- 0x  00  442801             75844  A8330B  734120  0x00442801A8330B 0x  01  A5920B            758437  A8330B  734120  0x01A5920BA8330B  0x  02  71BA73           7584369  A8330B  734120  0x0271BA73A8330B 0x  03  6D488504        75843693  A8330B  734120  0x036D488504A8330B 0x  04  46D4342D       758436934  A8330B  734120  0x0446D4342DA8330B 0x  05  BE4A10C401    7584369342  A8330B  734120  0x05BE4A10C401A8330B 0x  06  6FEBA2A811   75843693423  A8330B  734120  0x066FEBA2A811A8330B 0x  07  57325D96B0  758436934231  A8330B  734120  0x0757325D96B0A8330B Let us use the following color schema Red - Prefix Green - Time part Blue - Day part What you can see is that the date part is equal in all cases, which makes sense since the precision doesm't affect the datepart. What would have been fun, is datetime2(negative) just like round accepts a negative value. -1 would mean rounding to 10 second, -2 rounding to minute, -3 rounding to 10 minutes, -4 rounding to hour and finally -5 rounding to 10 hour. -5 is pretty useless, but if you extend this thinking to -6, -7 and so on, you could actually get a datetime2 value which is accurate to the month only. Well, enough ranting about this. Let's get back to the table above. If you add 75844 second to midnight, you get 21:04:04, which is exactly what you got in the select statement above. And if you look at it, it makes perfect sense that each following value is 10 times greater when the precision is increased one step too. //Peter

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  • Missing Indexes DMV Report, 3 billion Impact!

    - by Tara Kizer
    We’ve been having some major performance issues with one of the applications that I support.  The database is on SQL Server 2005 and is about 150GB in size.  We’ve identified a couple of issues already on the database side.  The first issue is that some query (or maybe several queries) is getting a bad execution plan at some point in time during the day.  When it occurs, database performance comes to a grinding halt.  We know it’s a bad execution plan as running DBCC FREEPROCCACHE immediately resolves the problem system-wide.  As we have not yet identified the problematic query, we’ve put a temporary solution in place that frees the procedure cache on an hourly basis via a SQL Agent job.  This is not ideal, but it is getting us through the day without a major problem.  We are actively working on identifying the problematic query and hope to disable the SQL Agent job soon. Earlier this week, we had a major slowdown for one of the processes of this application.  I was unable to find any database performance issues, but I continued to investigate it.  One of things that I typically do when investigating database performance issues is run the “Missing Indexes DMV Report” (that’s what I call it at least).  When analyzing the output of that report, I immediately dismiss anything under 1 million “Impact” as I want to target the “low-hanging fruit” initially.  When I ran the report earlier this week, I was shocked to find a suggested index with an impact of over 3 billion! Do I win a prize for the highest impact?  Has anyone seen a value higher than mine?  My exact value was 3154284120.67765. The performance issue from earlier this week ended up being an application problem, but it also brought to light a much needed index.  I had previously seen this index come up in that report but always with a much lower impact.  I had never considered it as the index’s selectivity is very low.  It’s a composite index with three columns.  The first column is not selective, the first two columns are not selective, and the three columns together are not selective.  In fact, no matter how I order it, the index will not be selective at all.  I briefly discussed this with Kimberly Tripp, and she said that this was okay for covering indexes.  Selectivity is irrelevant for a covering index.  She indicated that she’s even created indexes with gender as the first column in the index.  I’ve got lots to learn still!

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  • Fix for EF4 Profiler Issue Coming in next Cumulative Update

    - by Ajarn Mark Caldwell
    Hey!  What do you know?  Microsoft Connect really works! I was very happy this morning to open my email and find a notice from Umachandar on the SQL Programmability Team that they have created a fix for the Odd Profiler Results with EF4 issue that I wrote about last June.  Not only did I blog about it, but I logged an item to Connect with repro steps and sample code.  And now, they have announced that they have a fix for this problem and that it will be included in the next Cumulative Update for SQL Server 2008 R2. For those of you not running 2008 R2, or who prefer to wait for full Service Packs rather than install the latest Cumulative Updates, I also wrote about a workaround for the issue, as long as you do not require the Multiple Active Result Sets feature to be enabled. It is easy with Microsoft to get the feeling that you’re just shouting in the wind, and it is nice to get validation once in a while that they really are listening.

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  • Source Control and SQL Development &ndash; Part 3

    - by Ajarn Mark Caldwell
    In parts one and two of this series, I have been specifically focusing on the latest version of SQL Source Control by Red Gate Software.  But I have been doing source-controlled SQL development for years, long before this product was available, and well before Microsoft came out with Database Projects for Visual Studio.  “So, how does that work?” you may wonder.  Well, let me share some of the details of how we do it where I work… The key to this approach is that everything is done via Transact-SQL script files; either natively written T-SQL, or generated.  My preference is to write all my code by hand, which forces you to become better at your SQL syntax.  But if you really prefer to use the Management Studio GUI to make database changes, you can still do that, and then you use the Generate Scripts feature of the GUI to produce T-SQL scripts afterwards, and store those in your source control system.  You can generate scripts for things like stored procedures and views by right-clicking on the database in the Object Explorer, and Choosing Tasks, Generate Scripts (see figure 1 to the left).  You can also do that for the CREATE scripts for tables, but that does not work when you have a table that is already in production, and you need to make just a simple change, such as adding a new column or index.  In this case, you can use the GUI to make the table changes, and then instead of clicking the Save button, click the Generate Change Script button (). Then, once you have saved the change script, go ahead and execute it on your development database to actually make the change.  I believe that it is important to actually execute the script rather than just click the Save button because this is your first test that your change script is working and you didn’t somehow lose a portion of the change. As you can imagine, all this generating of scripts can get tedious and tempting to skip entirely, so again, I would encourage you to just get in the habit of writing your own Transact-SQL code, and then it is just a matter of remembering to save your work, just like you are in the habit of saving changes to a Word or Excel document before you exit the program. So, now that you have all of these script files, what do you do with them?  Well, we organize ours into folders labeled ChangeScripts, Functions, Views, and StoredProcedures, and those folders are loaded into our source control system.  ChangeScripts contains all of the table and index changes, and anything else that is basically a one-time-only execution.  Of course you want to write your scripts with qualifying logic so that if a script were accidentally run more than once in a database, it would not crash nor corrupt anything; but these scripts are really intended to be run only once in a database. Once you have your initial set of scripts loaded into source control, then making changes, such as altering a stored procedure becomes a simple matter of checking out your CREATE PROCEDURE* script, editing it in SSMS, saving the change, executing the script in order to effect the change in your database, and then checking the script back in to source control.  Of course, this is where the lack of integration for source control systems within SSMS becomes an irritation, because this means that in addition to SSMS, I also have my source control client application running to do the check-out and check-in.  And when you have 800+ procedures like we do, that can be quite tedious to locate the procedure I want to change in source control, check it out, then locate the script file in my working folder, open it in SSMS, do the change, save it, and the go back to source control to check in.  Granted, it is not nearly as burdensome as, say, losing your source code and having to rebuild it from memory, or losing the audit trail that good source control systems provide.  It is worth the effort, and this is how I have been doing development for the last several years. Remember that everything that the SQL Server Management Studio does in modifying your database can also be done in plain Transact-SQL code, and this is what you are storing.  And now I have shown you how you can do it all without spending any extra money.  You already have source control, or can get free, open-source source control systems (almost seems like an oxymoron, doesn’t it) and of course Management Studio is free with your SQL Server database engine software. So, whether you spend the money on tools to make it easier, or not, you now have no excuse for not using source control with your SQL development. * In our current model, the scripts for stored procedures and similar database objects are written with an IF EXISTS…DROP… at the top, followed by the CREATE PROCEDURE… section, and that followed by a section that assigns permissions.  This allows me to run the same script regardless of whether the procedure previously existed in the database.  If the script was only an ALTER PROCEDURE, then it would fail the first time that procedure was deployed to a database, unless you wrote other code to stub it if it did not exist.  There are a few different ways you could organize your scripts for deployment, each with its own trade-offs, but I think it is absolutely critical that whichever way you organize things, you ensure that the same script is run throughout the deployment cycle, and do not allow customizations to creep in between TEST and PROD.  If you do, then you have broken the integrity of your deployment process because what you deployed to PROD was not exactly the same as what was tested in TEST, so you effectively have now released untested code into PROD.

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  • A story from SQLvdb and Idera

    - by Peter Larsson
    A year or so back, I struggled with some consistency problems so I figured out I needed a way to "mount" backup files as a virtual database. At the time (SQL Server 2005 and SQL Server 2008) my choice fell on Idera's SQLvdb because it felt easy enough to use. I used it a few times and it worked great. Some time later we upgraded to SQL Server 2008R2 and I didn't use SQLvbd for a long time. Until yesterday... I was upset that suddenly SQLvbd took more than 2 hours to mount the backup file (if it succeeded at all). I uninstalled the application and went for lunch. After lunch, I decided to give SQLvbd another chance so I emailed their tech support and got a response within 30 minutes or so. Now, since I am a SQL Server MVP, they gave me another serial number than my first and I downloaded and installed a newer version. But also this version was really slow. I emailed back to them with the additional information they requested and to my surprise I had got an email this morning when I came back to work, where Idera explained some of the issues (bugs) and asked my to test a newer version. I did, and now a fresh mount of a 100GB database (compressed to 20GB with native compression) located on our SAN takes less than 6 minutes! Thank you. //Peter

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  • Megjelent a MySQL 5.5

    - by Lajos Sárecz
    Rekord ido alatt készült el az új MySQL 5.5 verziót, melyet a mai nap jelentett be az Oracle. Ez újabb bizonyítéka annak, hogy az Oracle komolyan fejleszti a MySQL-t is, és igyekszik innovatív megoldásokkal megörvendeztetni a MySQL felhasználókat is. Akinek 'Déja-vu' érzése van, az nem véletlen, hiszen a szeptemberi OpenWorld konferencián került bejelentésre a MySQL 5.5 RC, azaz a Release Candidate, melyrol beszámolt például a hwsw.hu is. Az új verzióban elsosorban a teljesítményen és a skálázhatóságon fejlesztett az Oracle. Így például alapértelmezetten az InnoDB storage engine jön a MySQL-el, aminek köszönhetoen például ACID (atomicity, consistency, isolation, durability) tranzakciókat hajt végre az adatbázis-kezelo (ez mondjuk nem egy apró részlet...). Emellett újdonságot jelent még a majdnem szinkron replikáció, a fejlettebb index és tábla particionálás, valamint diagnosztika terén bevezetésre került egy új PERFORMANCE_SCHEMA, aminek köszönhetoen javult a MySQL menedzselhetosége. A RC verzióval futtatott tesztek jelentos gyorsulást mutattak a MySQL 5.1-es verziójához képest, így érdemes megfontolni a verzió frissítést.

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  • Oracle Announces Oracle Cloud Office and Oracle Open Office 3.3

    - by Paulo Folgado
    Oracle today introduced Oracle Cloud Office and Oracle Open Office 3.3, two complete, open standards-based office productivity suites for the desktop, web and mobile devices - helping users significantly improve productivity, reduce costs and achieve greater innovation across the enterprise.Oracle Cloud Office 1.0 is a web and mobile office suite that enables web 2.0-style collaboration and mobile document access. Compatibility with Microsoft Office and integration with Oracle Open Office enable rich and seamless offline editing of complex presentations, text and spreadsheet documents. Oracle Open Office 3.3 includes new enterprise connectors to Oracle Business Intelligence, Oracle E-Business Suite, other Oracle Applications and Microsoft Sharepoint, to allow for fast, seamless integration into existing enterprise software stacks. In addition, it adds increased stability, compatibility and performance at up to five times lower license cost compared to Microsoft Office. Based on the Open Document Format (ODF) and open web standards, Oracle Office enables users to share files on any system as it is compatible with both legacy Microsoft Office documents and modern web 2.0 publishing. The Oracle Office APIs and open standards-based approach provides IT users with flexibility, lower short and long-term costs and freedom from vendor lock-in - enabling organizations to build a complete Open Standard Office Stack. If you're interested to learn more, read our today's press release or visit oracle.com/office.

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  • XBRL US Conference Highlights

    - by john.orourke(at)oracle.com
    Back in early November I had an opportunity to attend the XBRL US National Conference in Philadelphia.  At the event, XBRL US announced that Oracle had joined the initiative, so I had a chance to participate in a press conference and attend a number of sessions.  Oracle joined XBRL US so we can stay ahead of the standard and leverage it in our products, and to help drive awareness with customers and improve adoption of XBRL. There were roughly 250 attendees at the event, about half of which were vendors and consultants and the rest financial reporting staff from corporate filers.  Event sponsors included Ernst & Young, SWIFT and Fujitsu.  There were also a number of XBRL technology and service providers exhibiting at the conference.  On Monday Nov. 8th, the XBRL US Steering Committee meetings and Annual Members meeting and reception were held.  At the Annual Members meeting the big news was that current XBRL US President, Mark Bolgiano, is moving to a new position at Howard Hughes Medical Center.  Campbell Pryde, who had led the Taxonomy Development for XBRL US, is taking over as XBRL US President. Other items that were highlighted at the members meeting included: The US GAAP XBRL taxonomy is being used by over 1500 SEC filers and has now been handed over to the FASB to maintain and enhance 16 filer training events were held in 2010 XBRL Global Magazine was launched Corporate Actions proposal was submitted to the SEC with SWIFT in May XBRL Labs for iPhone, XBRL US Consistency Suite launched ISO 2022 Corporate Actions Alignment with XBRL achieved The XBRL Credit Rating taxonomy was accepted Tuesday Nov. 9th included Keynotes, General Sessions, Innovation Workshop for Governments and Securities Professionals, and an Opening Reception.  General sessions included: Lessons Learned from the SEC's rollout of XBRL.  More than 18,000 errors were identified in reviews of filings between June 2009 and September 2010.  Most of these related to negative values being used where they shouldn't have.  Also, the SEC feels there are too many taxonomy extensions being created - mostly in the Cash Flow Statements.  They emphasize using existing elements in the US GAAP taxonomy and advise filers not to  create extensions to improve the visual formatting of XBRL filings. Investors and XBRL - Setting the Standard for Data Quality.  In this panel discussion, the key learning was that CFA's, academics and the financial community are not using XBRL as expected.  The issues raised include the  accuracy and completeness of filings, number of taxonomy extensions, and limited number of tools available to help analyze XBRL data.  Another big issue that was raised is the lack of historic results in XBRL - most analysts need 10 quarters of historic data.  On the positive side, XBRL has the potential to eliminate re-keying of data and errors here and can improve analytic capabilities for financial analysts once more historic data is available and more companies are providing detailed tagging of their filings. A US Roadmap for XBRL Financial Reporting.  This was a panel discussion featuring Jeff Neumann(SEC), Campbell Pryde(XBRL US), and Louis Matherne(FASB).  Key points included the fact that XBRL is currently used by 1500 companies, with 8000 more companies coming in 2011.  XBRL for Mutual Fund Reporting will start in 2011 for 8000 funds, and a Credit Rating Taxonomy has now been submitted for review.  The XBRL tagging/filing process is improving each quarter - more education is helping here.  The FASB is looking at extensions to date, and potential additions to US GAAP taxonomy, while the SEC is evaluating filings for accuracy, consistency in tagging, and tools for analyzing data.  The big news is that the FASB 2011 US GAAP Taxonomy has been completed and reviewed by SEC.  The 2011 US GAAP Taxonomy supports new FASB accounting standards issued since 2009, has new taxonomy elements for certain industries (i.e airlines) and the elimination of 500 concepts.  (meaning they can't be used going forward but are still supported for historical comparison)  The 2011 US GAAP Taxonomy will be available for usage with Q2 2011 SEC filings.  More information about this can be found on the FASB web site.  http://www.fasb.org/home Accounting Firms and XBRL.  This session covered the Role of Audit Firms, which includes awareness and education, validation of XBRL filings, and in-house transition planning.  The main advice provided was that organizations should document XBRL mapping process, perform peer comparisons, and risk assessments on a regular basis. Wednesday Nov. 10th included more Keynotes, General Sessions on Corporate Actions, and XBRL Essentials Workshop Training for corporate filers.  The XBRL Essentials Training included: Getting Started Once you Have the Basics Detailed Footnote Tagging and Handling Tables Quality Control and Trust in the XBRL Process Bringing XBRL In-House:  What are the Options, What should you consider? The US GAAP Financial Reporting Taxonomy - Overview of the 2011 release The XBRL Essentials Training was well-attended with about 80 people.  This included a good overview of the SEC's XBRL mandate, limited liability issue, tagging levels, recommended planning process, internal vs. outsourced approach, and how to manage service providers.  I learned a lot from the session on detailed tagging.  This is the requirement that kicks in during a company's second year of XBRL filing with the SEC and applies to financial statements, footnotes and disclosures (it does not apply to MD&A, executive communications and other information).  The review of the Linkbase model, or dimensional table structure, was very interesting and can be complex to understand.  The key takeaway here is that using dimensional tables in XBRL filings can help limit the number of taxonomy extensions that are required.  The slides from this session are posted on the XBRL US web site. (http://xbrl.us/events/Pages/archive.aspx) For me, the main summary points and takeaways from the XBRL US conference are: XBRL for financial reporting has turned the corner and gone mainstream - with 1500 companies currently using it and 8000 more coming in 2011 The expected value is not being achieved by filers or consumers of XBRL data - this will improve when more companies are filing in XBRL, more history is available, and more software tools are available for analysis (hmm, sounds like an opportunity for Oracle) XBRL is becoming the global standard for all business communications beyond just the financials - i.e. adoption for mutual funds, corporate actions and others planned for the future If you would like to learn more about XBRL and the various training programs, services and software tools that are available check out the XBRL US web site and even better - become a member.  Here's a link:  http://xbrl.us/Pages/default.aspx

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  • links for 2010-12-15

    - by Bob Rhubart
    Pravin Janardanam: Security in OBIEE 11g, Part 1 Guest blogger Pravin Janardanam kicks off a two-part series in which he tackles the differences in security between OBIEE 11g and 10g, and provides some hints on security migration from a 10g environment. (tags: oracle otn businessintelligence obiee) HttpClusterServlet Configuration (Weblogic Server Acting as a Proxy) Quick tips from Divay Dureja. (tags: oracle weblogic servlet configuration) Accelerating Deployment of Virtualized Infrastructures with the Oracle VM Blade Cluster Reference Configuration "The Oracle VM blade cluster reference configuration is a single-vendor solution that addresses every layer of the virtualization stack with Oracle hardware and software components." - from the white paper. (tags: oracle otn oraclevm virtualization) A SOA Safari (Antony Reynolds' Blog) SOA author Antony Reynolds shares links to some of his favorite SOA titles available for reading on Safari. (tags: oracle otn soa) Using Crossbow and Solaris 11 Express Zones for a single machine proof of concept environment with Puppet "My last blog entry was about my debugging experience with Puppet and promise to share the setup that I used. I now follow up that previous entry with this one which describes my Crossbow + NAT + S11 Zones proof of concept." - Michael Tin (tags: oracle solaris crossbow) @myfear: One thing you did not know about Java EE class loading in GlassFish 2.x "Be careful migrating apps from one app server to the other. And don't expect to have a strong hierarchical class loader in place. That is especially true for GF 2.x class loading." Oracle ACE Director Markus Eisele (tags: oracle otn oracleace java glassfish weblogic)

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  • Open Source Survey: Oracle Products on Top

    - by trond-arne.undheim
    Oracle continues to work with the open source community to bring the most innovative and productive software to market (more). Oracle products received the most votes in several key categories of the 2010 Linux Journal Reader's Choice Awards. With over 12,000 technologists reporting, these product earned top spots: Best Office Suite: OpenOffice.org Best Single Office Program: OpenOffice.org Writer Best Database: MySQL Best Virtualization Solution: VirtualBox "As the leading open source technology and service provider, Oracle continues to work with the community stakeholders to rapidly innovate many open source products for use in fully tested production environments," says Edward Screven, Oracle's chief corporate architect. "Supporting open source is important to Oracle and our customers, and we continue to invest in it." According to a recent report by the Linux Foundation, Oracle is one of the top ten contributors to the Linux Kernel. Oracle also contributes millions of lines of code to these important projects: OpenJDK: 7,002,579 Eclipse: 1,800,000 (#3 in active committers) MySQL: 5,073,113 NetBeans: 7,870,446 JSF: 701,980 Apache MyFaces Trinidad: 1,316,840 Hudson: 1,209,779 OpenOffice.org: 7,500,000

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  • MySQL 5.5 is GA!

    - by rob.young(at)oracle.com
    It is my pleasure to announce that MySQL 5.5 is now GA and ready for production deployment.  You can read Oracle's official press release here. I am excited about 5.5 because of the performance and scalability gains, new replication enhancements and overall improved technical efficiencies.  Congratulations and a sincere "Thanks!" go out to the entire MySQL Community and product engineering teams for making 5.5 the best release of MySQL to date.Please join us for today's MySQL Technology Update webcast where Tomas Ulin and I will cover what's new in MySQL 5.5 and provide an update on the other technologies we are working on. You can download MySQL 5.5 here.  All of the documentation and what's new information is here.  There is also a great article on MySQL 5.5 and the MySQL community here.Thanks for reading, and as always, THANKS for your support of MySQL!

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  • Oracle Announces Oracle Cloud Office and Oracle Open Office 3.3

    - by Harald Behnke
    Oracle today introduced Oracle Cloud Office and Oracle Open Office 3.3, two complete, open standards-based office productivity suites for the desktop, web and mobile devices - helping users significantly improve productivity, reduce costs and achieve greater innovation across the enterprise.(View image)Oracle Cloud Office 1.0 is a web and mobile office suite that enables web 2.0-style collaboration and mobile document access. Compatibility with Microsoft Office and integration with Oracle Open Office enable rich and seamless offline editing of complex presentations, text and spreadsheet documents. Oracle Open Office 3.3 includes new enterprise connectors to Oracle Business Intelligence, Oracle E-Business Suite, other Oracle Applications and Microsoft Sharepoint, to allow for fast, seamless integration into existing enterprise software stacks. In addition, it adds increased stability, compatibility and performance at up to five times lower license cost compared to Microsoft Office. Based on the Open Document Format (ODF) and open web standards, Oracle Office enables users to share files on any system as it is compatible with both legacy Microsoft Office documents and modern web 2.0 publishing. The Oracle Office APIs and open standards-based approach provides IT users with flexibility, lower short and long-term costs and freedom from vendor lock-in - enabling organizations to build a complete Open Standard Office Stack. If you're interested to learn more, read our today's press release or visit oracle.com/office.

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  • More New JDeveloper/ADF Blogs - Dec 2010 Edition

    - by shay.shmeltzer
    It's only been a month since my last new bloggers update, but over this month I came across several other new blogs so here is a few more to add to your RSS reader: JDev and ADF QA Team ADF Code Corner Code Harvest JDeveloper PMs Blog Don Kleppinger Amit Seth Kishore Amir Hossein Khanof Oracle ADF Notebook Gerry O'D Muhammed Soyer Thanks for all the developers who are sharing their experience and helping advance the ADF community. As always we are trying to keep tracking these blogs for entries and you can find those on the JDeveloper tweet, facebook and blog roll.Twitter , Facebook , Blogs

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  • Configuring JPA Primary key sequence generators

    - by pachunoori.vinay.kumar(at)oracle.com
    This article describes the JPA feature of generating and assigning the unique sequence numbers to JPA entity .This article provides information on jpa sequence generator annotations and its usage. UseCase Description Adding a new Employee to the organization using Employee form should assign unique employee Id. Following description provides the detailed steps to implement the generation of unique employee numbers using JPA generators feature Steps to configure JPA Generators 1.Generate Employee Entity using "Entities from Table Wizard". View image2.Create a Database Connection and select the table "Employee" for which entity will be generated and Finish the wizards with default selections. View image 3.Select the offline database sources-Schema-create a Sequence object or you can copy to offline db from online database connection. View image 4.Open the persistence.xml in application navigator and select the Entity "Employee" in structure view and select the tab "Generators" in flat editor. 5.In the Sequence Generator section,enter name of sequence "InvSeq" and select the sequence from drop down list created in step3. View image 6.Expand the Employees in structure view and select EmployeeId and select the "Primary Key Generation" tab.7.In the Generated value section,select the "Use Generated value" check box ,select the strategy as "Sequence" and select the Generator as "InvSeq" defined step 4. View image   Following annotations gets added for the JPA generator configured in JDeveloper for an entity To use a specific named sequence object (whether it is generated by schema generation or already exists in the database) you must define a sequence generator using a @SequenceGenerator annotation. Provide a unique label as the name for the sequence generator and refer the name in the @GeneratedValue annotation along with generation strategy  For  example,see the below Employee Entity sample code configured for sequence generation. EMPLOYEE_ID is the primary key and is configured for auto generation of sequence numbers. EMPLOYEE_SEQ is the sequence object exist in database.This sequence is configured for generating the sequence numbers and assign the value as primary key to Employee_id column in Employee table. @SequenceGenerator(name="InvSeq", sequenceName = "EMPLOYEE_SEQ")   @Entity public class Employee implements Serializable {    @Id    @Column(name="EMPLOYEE_ID", nullable = false)    @GeneratedValue(strategy = GenerationType.SEQUENCE, generator="InvSeq")   private Long employeeId; }   @SequenceGenerator @GeneratedValue @SequenceGenerator - will define the sequence generator based on a  database sequence object Usage: @SequenceGenerator(name="SequenceGenerator", sequenceName = "EMPLOYEE_SEQ") @GeneratedValue - Will define the generation strategy and refers the sequence generator  Usage:     @GeneratedValue(strategy = GenerationType.SEQUENCE, generator="name of the Sequence generator defined in @SequenceGenerator")

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  • How to set conditional activation to taskflows?

    - by shantala.sankeshwar(at)oracle.com
    This article describes implementing conditional activation to taskflows.Use Case Description Suppose we have a taskflow dropped as region on a page & this region is enclosed in a popup .By default when the page is loaded the respective region also gets loaded.Hence a region model needs to provide a viewId whenever one is requested.  A consequence of this is the TaskFlowRegionModel always has to initialize its task flow and execute the task flow's default activity in order to determine a viewId, even if the region is not visible on the page.This can lead to unnecessary performance overhead of executing task flow to generate viewIds for regions that are never visible. In order to increase the performance,we need to set the taskflow bindings activation property to 'conditional'.Below described is a simple usecase that shows how exactly we can set the conditional activations to taskflow bindings.Steps:1.Create an ADF Fusion web ApplicationView image 2.Create Business components for Emp tableView image3.Create a view criteria where deptno=:some_bind_variableView image4.Generate EmpViewImpl.java file & write the below code.Then expose this to client interface.    public void filterEmpRecords(Number deptNo){            // Code to filter the deptnos         ensureVariableManager().setVariableValue("some_bind_variable",  deptNo);        this.applyViewCriteria(this.getViewCriteria("EmpViewCriteria"));        this.executeQuery();       }5.Create an ADF Taskflow with page fragements & drop the above method on the taskflow6.Also drop the view activity(showEmp.jsff) .Define control flow case from the above method activity to the view activity.Set the method activity as default activityView image7.Create  main.jspx page & drop the above taskflow as region on this pageView image8.Surround the region with the dialog & surround the dialog with the popup(id is Popup1)9.Drop the commandButton on the above page & insert af:showPopupBehavior inside the commandButton:<af:commandButton text="show popup" id="cb1"><af:showPopupBehavior popupId="::Popup1"/></af:commandButton>10.Now if we execute this main page ,we will notice that the method action gets called even before the popup is launched.We can avoid this this by setting the activation property of the taskflow to conditional11.Goto the bindings of the above main page & select the taskflow binding ,set its activation property to 'conditional' & active property to Boolean value #{Somebean.popupVisible}.By default its value should be false.View image12.We need to set the above Boolean value to true only when the popup is launched.This can be achieved by inserting setPropertyListener inside the popup:<af:setPropertyListener from="true" to="#{Somebean.popupVisible}" type="popupFetch"/>13.Now if we run the page,we will notice that the method action is not called & only when we click on 'show popup' button the method action gets called.

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  • Adatbázis szerver konszolidáció Oracle technológiákkal - eroforrás allokálás

    - by Lajos Sárecz
    Szerver konszolidációnál alapmegoldás a virtualizáció, pedig az Oracle Database rendelkezik olyan képességekkel, melyekkel a virtualizáció elonyeit élvezhetjük, ám teljesítményben felülmúljuk azt. Több adatbázis konszolidációját meg lehet oldani egy nagy szerveren, vagy egy több szerverbol álló klaszteren. Bármelyik megoldást is választjuk (ezek elonyeivel és hátrányaival most nem foglalkozok), az egyik legfontosabb megoldandó probléma, hogy biztonsággal el tudjuk oket szeparálni akár adatbiztonsági, akár eroforrás kezelési szempontból. A szoftveres és hardveres virtualizációk lehetové teszik, hogy a szerver eroforrásait több virtuális szerver között felosszuk, ezáltal elszeparálhatók a párhuzamosan futó adatbázis példányok. Ezek a megoldások általában költségesek, plusz adminisztrációt jelentenek és teljesítmény csökkenést okoznak. Az alábbiakban röviden összeszedem, hogy az Oracle Database milyen eroforrás szeparációs technológiákkal rendelkezik, melyek jól használhatók adatbázis konszolidáció esetén: Adatbázis szolgáltatások: Azt talán minden Oracle adatbázis-kezelovel foglalkozó szakérto tudja, hogy akliensek az adatbázist az adatbázis szolgáltatás nevével érik el. Alapértelmezetten minden adatbázis egyetlen szolgáltatással rendelkezik, mely automatikusan a 'global database name' paraméterrel megegyezo nevet kapja az adatbázis létrehozásakor. Ugyanakkor egy adatbázishoz több szolgáltatás név is rendelheto. A szolgáltatásokkal csoportosíthatók a különbözo feladatokat végrehajtó kliensek, és a szolgáltatásokhoz rendelhetjük hogy melyik kliens csoportnak mennyi rendszer eroforrást allokálunk. Klaszteres adatbázisok (RAC) esetén egy szolgáltatás több adatbázis példányhoz (szerverhez) kapcsolódhat, amivel valós terheléstol függo terhelés elosztás valósítható meg (itt már szerepet kap egyébként a Resource Manager is, lásd késobb). Az alkalmazás számára irrelevánssá válik, hogy az adott szolgáltatást mely szerver szolgálja ki. A szolgáltatásokhoz kapcsolódó eroforrások menet közben dinamikusan bovíthetok, de kezelik a kieso eroforrások hiányát is (failover). Database Resource Manager: Az Oracle Database Resource Manager az adatbázis szintjén kezeli az eroforrásokat, a CPU használatot szabályozza az adatbázis terhelés kontrolljával. A Resource Manager egy CPU-n adott pillanatban csak egyetlen Oracle processz futtatását engedélyezi, miközben a többit várakoztatja (ahogy az egy operációs rendszer ütemezojében is muködik). A Resource Manager csak akkor lép muködésbe, amikor a CPU terhelése eléri a 100%-ot. Ekkor a Resource Plan-nek megfeleloen korlátozhatja az egyes eroforrás csoportok számára elérheto eroforrás (CPU) mennyiségét. Instance Caging: A Resource Manager részeként az Oracle Database 11gR2-tol elérheto Instance Caging technológiával virtualizáció és operációs rendszer szintu eroforrás felosztás nélkül az adatbázis példány szintjén lehet szabályozni az allokált CPU számot. Erre akkor lehet szükség, ha egy szerveren több példány futtatására van szükség. A Resource Manager bekapcsolásával és a cpu_count paraméter beállításával lehet adatbázis példányonként aktiválni az Instance Caging funkcionalitást. A cpu_count egy dinamikus paraméter, célszeru arra az értékre állítani, ahány CPU-t az adott adatbázis példány maximálisan igényelhet. Lehetoség van túlméretezni a példányok számára rendelkezésre álló processzorok számát. Például egy 4 CPUs- szerver esetében ha van 3 példányunk, mindháromnak adhatunk 3 CPU-t. Azonban ha mindegyik terhelés alatt van, akkor a példány számára maximum allokált CPU szám osztva összes allokált CPU számmal arányban részesül a processzorból, ami a példában 33,33%, azaz 1,33 CPU. Input Output Resource Manager (IORM):Nem csak a processzorok használatát szabályozhatjuk, lehetoség van a megosztott storage eroforrásainak felosztására is. Az Input Output Resorce Manager (IORM) alkalmazásával storage szinten tudjuk szabályozni az adatbázisok közötti és azokon belüli minimális I/O szinteket. Database Vault: Ugyanazon adatbázisba konszolidált alkalmazások esetén a rendszergazda szerepkörök szeparálása lehetséges az Oracle Database Vault technológiával. Ezzel elérheto az, hogy biztonságosan konszolidáljuk adatbázisainkat úgy, hogy minden adminisztrátor csak a hozzá tartozó adatokat, objektumokat lássa, módosíthassa.

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  • A New Threat To Web Applications: Connection String Parameter Pollution (CSPP)

    - by eric.maurice
    Hi, this is Shaomin Wang. I am a security analyst in Oracle's Security Alerts Group. My primary responsibility is to evaluate the security vulnerabilities reported externally by security researchers on Oracle Fusion Middleware and to ensure timely resolution through the Critical Patch Update. Today, I am going to talk about a serious type of attack: Connection String Parameter Pollution (CSPP). Earlier this year, at the Black Hat DC 2010 Conference, two Spanish security researchers, Jose Palazon and Chema Alonso, unveiled a new class of security vulnerabilities, which target insecure dynamic connections between web applications and databases. The attack called Connection String Parameter Pollution (CSPP) exploits specifically the semicolon delimited database connection strings that are constructed dynamically based on the user inputs from web applications. CSPP, if carried out successfully, can be used to steal user identities and hijack web credentials. CSPP is a high risk attack because of the relative ease with which it can be carried out (low access complexity) and the potential results it can have (high impact). In today's blog, we are going to first look at what connection strings are and then review the different ways connection string injections can be leveraged by malicious hackers. We will then discuss how CSPP differs from traditional connection string injection, and the measures organizations can take to prevent this kind of attacks. In web applications, a connection string is a set of values that specifies information to connect to backend data repositories, in most cases, databases. The connection string is passed to a provider or driver to initiate a connection. Vendors or manufacturers write their own providers for different databases. Since there are many different providers and each provider has multiple ways to make a connection, there are many different ways to write a connection string. Here are some examples of connection strings from Oracle Data Provider for .Net/ODP.Net: Oracle Data Provider for .Net / ODP.Net; Manufacturer: Oracle; Type: .NET Framework Class Library: - Using TNS Data Source = orcl; User ID = myUsername; Password = myPassword; - Using integrated security Data Source = orcl; Integrated Security = SSPI; - Using the Easy Connect Naming Method Data Source = username/password@//myserver:1521/my.server.com - Specifying Pooling parameters Data Source=myOracleDB; User Id=myUsername; Password=myPassword; Min Pool Size=10; Connection Lifetime=120; Connection Timeout=60; Incr Pool Size=5; Decr Pool Size=2; There are many variations of the connection strings, but the majority of connection strings are key value pairs delimited by semicolons. Attacks on connection strings are not new (see for example, this SANS White Paper on Securing SQL Connection String). Connection strings are vulnerable to injection attacks when dynamic string concatenation is used to build connection strings based on user input. When the user input is not validated or filtered, and malicious text or characters are not properly escaped, an attacker can potentially access sensitive data or resources. For a number of years now, vendors, including Oracle, have created connection string builder class tools to help developers generate valid connection strings and potentially prevent this kind of vulnerability. Unfortunately, not all application developers use these utilities because they are not aware of the danger posed by this kind of attacks. So how are Connection String parameter Pollution (CSPP) attacks different from traditional Connection String Injection attacks? First, let's look at what parameter pollution attacks are. Parameter pollution is a technique, which typically involves appending repeating parameters to the request strings to attack the receiving end. Much of the public attention around parameter pollution was initiated as a result of a presentation on HTTP Parameter Pollution attacks by Stefano Di Paola and Luca Carettoni delivered at the 2009 Appsec OWASP Conference in Poland. In HTTP Parameter Pollution attacks, an attacker submits additional parameters in HTTP GET/POST to a web application, and if these parameters have the same name as an existing parameter, the web application may react in different ways depends on how the web application and web server deal with multiple parameters with the same name. When applied to connections strings, the rule for the majority of database providers is the "last one wins" algorithm. If a KEYWORD=VALUE pair occurs more than once in the connection string, the value associated with the LAST occurrence is used. This opens the door to some serious attacks. By way of example, in a web application, a user enters username and password; a subsequent connection string is generated to connect to the back end database. Data Source = myDataSource; Initial Catalog = db; Integrated Security = no; User ID = myUsername; Password = XXX; In the password field, if the attacker enters "xxx; Integrated Security = true", the connection string becomes, Data Source = myDataSource; Initial Catalog = db; Integrated Security = no; User ID = myUsername; Password = XXX; Intergrated Security = true; Under the "last one wins" principle, the web application will then try to connect to the database using the operating system account under which the application is running to bypass normal authentication. CSPP poses serious risks for unprepared organizations. It can be particularly dangerous if an Enterprise Systems Management web front-end is compromised, because attackers can then gain access to control panels to configure databases, systems accounts, etc. Fortunately, organizations can take steps to prevent this kind of attacks. CSPP falls into the Injection category of attacks like Cross Site Scripting or SQL Injection, which are made possible when inputs from users are not properly escaped or sanitized. Escaping is a technique used to ensure that characters (mostly from user inputs) are treated as data, not as characters, that is relevant to the interpreter's parser. Software developers need to become aware of the danger of these attacks and learn about the defenses mechanism they need to introduce in their code. As well, software vendors need to provide templates or classes to facilitate coding and eliminate developers' guesswork for protecting against such vulnerabilities. Oracle has introduced the OracleConnectionStringBuilder class in Oracle Data Provider for .NET. Using this class, developers can employ a configuration file to provide the connection string and/or dynamically set the values through key/value pairs. It makes creating connection strings less error-prone and easier to manager, and ultimately using the OracleConnectionStringBuilder class provides better security against injection into connection strings. For More Information: - The OracleConnectionStringBuilder is located at http://download.oracle.com/docs/cd/B28359_01/win.111/b28375/OracleConnectionStringBuilderClass.htm - Oracle has developed a publicly available course on preventing SQL Injections. The Server Technologies Curriculum course "Defending Against SQL Injection Attacks!" is located at http://st-curriculum.oracle.com/tutorial/SQLInjection/index.htm - The OWASP web site also provides a number of useful resources. It is located at http://www.owasp.org/index.php/Main_Page

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  • MySQL 5.5

    - by trond-arne.undheim
    New performance and scalability enhancements, continued Investment in MySQL (see press release). "The latest release of MySQL further exemplifies Oracle's commitment to the MySQL community and investment in delivering rapid innovation and enhancements to the MySQL platform" said Edward Screven, Oracle's Chief Corporate Architect. MySQL is integral to Oracle's complete, open and integrated strategy. The MySQL 5.5 Community Edition, which is licensed under the GNU General Public License (GPL), and is available for free download, includes InnoDB as the default storage engine. We cannot stress the importance of using open standards enough, whether in the context of open source or non-open source software. For more on Oracle's Open Source offering, see Oracle.com/opensource or oss.oracle.com (for developers).

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  • Oracle Tutor: Top 10 to Implement Sustainable Policies and Procedures

    - by emily.chorba(at)oracle.com
    Overview Your organization (executives, managers, and employees) understands the value of having written business process documents (process maps, procedures, instructions, reference documents, and form abstracts). Policies and procedures should be documented because they help to reduce the range of individual decisions and encourage management by exception: the manager only needs to give special attention to unusual problems, not covered by a specific policy or procedure. As more and more procedures are written to cover recurring situations, managers will begin to make decisions which will be consistent from one functional area to the next.Companies should take a project management approach when implementing an environment for a sustainable documentation program and do the following:1. Identify an Executive Champion2. Put together a winning team3. Assign ownership4. Centralize publishing5. Establish the Document Maintenance Process Up Front6. Document critical activities only7. Document actual practice8. Minimize documentation9. Support continuous improvement10. Keep it simple 1. Identify an Executive ChampionAppoint a top down driver. Select one key individual to be a mentor for the procedure planning team. The individual should be a senior manager, such as your company president, CIO, CFO, the vice-president of quality, manufacturing, or engineering. Written policies and procedures can be important supportive aids when known to express the thinking for the chief executive officer and / or the president and to have his or her full support. 2. Put Together a Winning TeamChoose a strong Project Management Leader and staff the procedure planning team with management members from cross functional groups. Make sure team members have the responsibility - and the authority - to make things happen.The winning team should consist of the Documentation Project Manager, Document Owners (one for each functional area), a Document Controller, and Document Specialists (as needed). The Tutor Implementation Guide has complete job descriptions for these roles. 3. Assign Ownership It is virtually impossible to keep process documentation simple and meaningful if employees who are far removed from the activity itself create it. It is impossible to keep documentation up-to-date when responsibility for the document is not clearly understood.Key to the Tutor methodology, therefore, is the concept of ownership. Each document has a single owner, who is responsible for ensuring that the document is necessary and that it reflects actual practice. The owner must be a person who is knowledgeable about the activity and who has the authority to build consensus among the persons who participate in the activity as well as the authority to define or change the way an activity is performed. The owner must be an advocate of the performers and negotiate, not dictate practices.In the Tutor environment, a document's owner is the only person with the authority to approve an update to that document. 4. Centralize Publishing Although it is tempting (especially in a networked environment and with document management software solutions) to decentralize the control of all documents -- with each owner updating and distributing his own -- Tutor promotes centralized publishing by assigning the Document Administrator (gate keeper) to manage the updates and distribution of the procedures library. 5. Establish a Document Maintenance Process Up Front (and stick to it) Everyone in your organization should know they are invited to suggest changes to procedures and should understand exactly what steps to take to do so. Tutor provides a set of procedures to help your company set up a healthy document control system. There are many document management products available to automate some of the document change and maintenance steps. Depending on the size of your organization, a simple document management system can reduce the effort it takes to track and distribute document changes and updates. Whether your company decides to store the written policies and procedures on a file server or in a database, the essential tasks for maintaining documents are the same, though some tasks are automated. 6. Document Critical Activities Only The best way to keep your documentation simple is to reduce the number of process documents to a bare minimum and to include in those documents only as much detail as is absolutely necessary. The first step to reducing process documentation is to document only those activities that are deemed critical. Not all activities require documentation. In fact, some critical activities cannot and should not be standardized. Others may be sufficiently documented with an instruction or a checklist and may not require a procedure. A document should only be created when it enhances the performance of the employee performing the activity. If it does not help the employee, then there is no reason to maintain the document. Activities that represent little risk (such as project status), activities that cannot be defined in terms of specific tasks (such as product research), and activities that can be performed in a variety of ways (such as advertising) often do not require documentation. Sometimes, an activity will evolve to the point where documentation is necessary. For example, an activity performed by single employee may be straightforward and uncomplicated -- that is, until the activity is performed by multiple employees. Sometimes, it is the interaction between co-workers that necessitates documentation; sometimes, it is the complexity or the diversity of the activity.7. Document Actual Practices The only reason to maintain process documentation is to enhance the performance of the employee performing the activity. And documentation can only enhance performance if it reflects reality -- that is, current best practice. Documentation that reflects an unattainable ideal or outdated practices will end up on the shelf, unused and forgotten.Documenting actual practice means (1) auditing the activity to understand how the work is really performed, (2) identifying best practices with employees who are involved in the activity, (3) building consensus so that everyone agrees on a common method, and (4) recording that consensus.8. Minimize Documentation One way to keep it simple is to document at the highest level possible. That is, include in your documents only as much detail as is absolutely necessary.When writing a document, you should ask yourself, What is the purpose of this document? That is, what problem will it solve?By focusing on this question, you can target the critical information.• What questions are the end users likely to have?• What level of detail is required?• Is any of this information extraneous to the document's purpose? Short, concise documents are user friendly and they are easier to keep up to date. 9. Support Continuous Improvement Employees who perform an activity are often in the best position to identify improvements to the process. In other words, continuous improvement is a natural byproduct of the work itself -- but only if the improvements are communicated to all employees who are involved in the process, and only if there is consensus among those employees.Traditionally, process documentation has been used to dictate performance, to limit employees' actions. In the Tutor environment, process documents are used to communicate improvements identified by employees. How does this work? The Tutor methodology requires a process document to reflect actual practice, so the owner of a document must routinely audit its content -- does the document match what the employees are doing? If it doesn't, the owner has the responsibility to evaluate the process, to build consensus among the employees, to identify "best practices," and to communicate these improvements via a document update. Continuous improvement can also be an outgrowth of corrective action -- but only if the solutions to problems are communicated effectively. The goal should be to solve a problem once and only once, which means not only identifying the solution, but ensuring that the solution becomes part of the process. The Tutor system provides the method through which improvements and solutions are documented and communicated to all affected employees in a cost-effective, timely manner; it ensures that improvements are not lost or confined to a single employee. 10. Keep it Simple Process documents don't have to be complex and unfriendly. In fact, the simpler the format and organization, the more likely the documents will be used. And the simpler the method of maintenance, the more likely the documents will be kept up-to-date. Keep it simply by:• Minimizing skills and training required• Following the established Tutor document format and layout• Avoiding technology just for technology's sake No other rule has as major an impact on the success of your internal documentation as -- keep it simple. Learn More For more information about Tutor, visit Oracle.Com or the Tutor Blog. Post your questions at the Tutor Forum.   Emily Chorba Principle Product Manager Oracle Tutor & BPM 

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  • Oracle Cloud Office and Oracle Open Office 3.3

    - by trond-arne.undheim
    Industry's First Complete, Open Standards-Based Office Productivity Suites for Desktop, Web and Mobile Users were launched today, 15 December 2010 (press release). Based on the Open Document Format (ODF) and open web standards, Oracle Open Office enables users to share files on any system as it is compatible with both legacy Microsoft Office documents and de facto formats, Portable Document Format (PDF), and modern web 2.0 publishing. Oracle Cloud Office is the foundation of the open standard office stack based on the open document format (ODF), and has powerful social sharing capability, ubiquitous document authoring and collaboration. Together, the two solutions enable cross-company, enterprise class collaboration with true interoperability, including the flexibility to support users across a wide variety of devices and platforms.

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  • Internships at Oracle &ndash; a truly multicultural experience!

    - by cristian.condurache(at)oracle.com
    Hello everybody!!! Our names are Lena and Laura, we both study in the same Grande Ecole in France, IPAG and we are about to complete our 16 week-internship in Oracle in the UK. Below a summary of our experience! My name is Lena. I am 20 years old and joined Oracle UK in September 2010 – more specifically, I joined the EMEA Graduate's Recruitment Team (EMEA stands for Europe, Middle East and Africa), and I have learned a lot about working life. It was a really good experience, which made me realize that I soon will be looking for a fulltime employee in a company in less than 3 years. I am glad to have had this first experience in Oracle. First of all because it's a very welcoming company which treats interns as employees and gives them the opportunity to show their potential. I also discovered that it is nice to work in a company where everybody knows everybody, and where the atmosphere is really good. The multicultural aspect is one of the most important and beautiful elements of Oracle. It gives you the opportunity to have contacts in many parts of the world and discover a lot of nice people. During my internship I learned a lot about Recruitment. I discovered I want to work in a Human Resources role after I graduate. I like the contact I will have with candidates and the fact that I have to be in touch with managers and understand their needs. I would be glad to work for the company in the near future. I would like to thank all my team members for welcoming me like they did. It was a real pleasure to share this experience in Oracle and in this team and I hope to return after I graduate.   Hi all! I am Laura. My wish for this internship was to focus on training of personal skills for employees and, by the same time of course, for the company’s development.... and I did it in the OTD team (EMEA Organization Talent Development Team). I could not have done something better than this! It was truly instructive. I learnt how to work in such a big international company, the values and the rules to follow and to interact and be part of the organisation. In Oracle, there are so different aspects of every department, so many possibilities in HR as well as in Finance or Sales... The jobs are very various and the employees’ cultures are also really different thanks to this international and multicultural company. I am working with OTD for the entire EMEA region, having many of my colleagues in other countries, with other cultures, other ways to work, and other ways to think... this is so inspiring! Oracle offers the best environment to learn about a job, as well as to learn about work life in such large companies. This company is about new technologies, it always goes fast, and everything changes quickly! You have to be aware of these changes and keep track of the wishes of customers. For OTD of course, these customers are the employees. Looking back I have learnt more then I would have ever thought and I know that it is what I want to do... And now I hope to come back again! I want to thank all my team for welcoming me and integrating me with such happiness. I will truly miss them!! If you have any questions related to this article feel free to contact [email protected]. You can find our job opportunities via http://campus.oracle.com. Technorati Tags: Oracle,EMEA,Recruitment,internship,ODT,team

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