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  • Super Joybox 5 HID 0925:8884 not recognized as joystick in Ubuntu 12.04 LTS

    - by Tim Evans
    Problem: When using the "Super JoyBox 5" 4 port playstation 2 to USB adapter, the device is not recognized as a joystick. there is no js0 created, but instead another input eventX and mouseX are created in /dev/input. When using the directional buttons (up down left right) on a Playstation 1 controller attached to the device, the mouse cursor moves to the top, bottom, left, and right edges of the screen respectively. Buttons are unresponsive. The joypads attached to the device cannot be used in any games or other programs. Attempted remedies: Creating a symlink from the eventX to js0 does not solve the problem. Addl Info: joydev is loaded and running peroperly according to LSMOD. evtest can be run on the created eventX (sudo evtest /dev/input/event14 in my case) and the buttons and axes all register inputs. Here is a paste of EVTEST's diagnostic and the first couple button events. [code] sudo evtest /dev/input/event14 Input driver version is 1.0.1 Input device ID: bus 0x3 vendor 0x925 product 0x8884 version 0x100 Input device name: "HID 0925:8884" Supported events: Event type 0 (EV_SYN) Event type 1 (EV_KEY) Event code 288 (BTN_TRIGGER) Event code 289 (BTN_THUMB) Event code 290 (BTN_THUMB2) Event code 291 (BTN_TOP) Event code 292 (BTN_TOP2) Event code 293 (BTN_PINKIE) Event code 294 (BTN_BASE) Event code 295 (BTN_BASE2) Event code 296 (BTN_BASE3) Event code 297 (BTN_BASE4) Event code 298 (BTN_BASE5) Event code 299 (BTN_BASE6) Event code 300 (?) Event code 301 (?) Event code 302 (?) Event code 303 (BTN_DEAD) Event code 304 (BTN_A) Event code 305 (BTN_B) Event code 306 (BTN_C) Event code 307 (BTN_X) Event code 308 (BTN_Y) Event code 309 (BTN_Z) Event code 310 (BTN_TL) Event code 311 (BTN_TR) Event code 312 (BTN_TL2) Event code 313 (BTN_TR2) Event code 314 (BTN_SELECT) Event code 315 (BTN_START) Event code 316 (BTN_MODE) Event code 317 (BTN_THUMBL) Event code 318 (BTN_THUMBR) Event code 319 (?) Event code 320 (BTN_TOOL_PEN) Event code 321 (BTN_TOOL_RUBBER) Event code 322 (BTN_TOOL_BRUSH) Event code 323 (BTN_TOOL_PENCIL) Event code 324 (BTN_TOOL_AIRBRUSH) Event code 325 (BTN_TOOL_FINGER) Event code 326 (BTN_TOOL_MOUSE) Event code 327 (BTN_TOOL_LENS) Event code 328 (?) Event code 329 (?) Event code 330 (BTN_TOUCH) Event code 331 (BTN_STYLUS) Event code 332 (BTN_STYLUS2) Event code 333 (BTN_TOOL_DOUBLETAP) Event code 334 (BTN_TOOL_TRIPLETAP) Event code 335 (BTN_TOOL_QUADTAP) Event type 3 (EV_ABS) Event code 0 (ABS_X) Value 127 Min 0 Max 255 Flat 15 Event code 1 (ABS_Y) Value 127 Min 0 Max 255 Flat 15 Event code 2 (ABS_Z) Value 127 Min 0 Max 255 Flat 15 Event code 3 (ABS_RX) Value 127 Min 0 Max 255 Flat 15 Event code 4 (ABS_RY) Value 127 Min 0 Max 255 Flat 15 Event code 5 (ABS_RZ) Value 127 Min 0 Max 255 Flat 15 Event code 6 (ABS_THROTTLE) Value 127 Min 0 Max 255 Flat 15 Event code 7 (ABS_RUDDER) Value 127 Min 0 Max 255 Flat 15 Event code 8 (ABS_WHEEL) Value 127 Min 0 Max 255 Flat 15 Event code 9 (ABS_GAS) Value 127 Min 0 Max 255 Flat 15 Event code 10 (ABS_BRAKE) Value 127 Min 0 Max 255 Flat 15 Event code 11 (?) Value 127 Min 0 Max 255 Flat 15 Event code 12 (?) Value 127 Min 0 Max 255 Flat 15 Event code 13 (?) Value 127 Min 0 Max 255 Flat 15 Event code 14 (?) Value 127 Min 0 Max 255 Flat 15 Event code 15 (?) Value 127 Min 0 Max 255 Flat 15 Event code 16 (ABS_HAT0X) Value 0 Min -1 Max 1 Event code 17 (ABS_HAT0Y) Value 0 Min -1 Max 1 Event code 18 (ABS_HAT1X) Value 0 Min -1 Max 1 Event code 19 (ABS_HAT1Y) Value 0 Min -1 Max 1 Event code 20 (ABS_HAT2X) Value 0 Min -1 Max 1 Event code 21 (ABS_HAT2Y) Value 0 Min -1 Max 1 Event code 22 (ABS_HAT3X) Value 0 Min -1 Max 1 Event code 23 (ABS_HAT3Y) Value 0 Min -1 Max 1 Event type 4 (EV_MSC) Event code 4 (MSC_SCAN) Testing ... (interrupt to exit) Event: time 1351223176.126127, type 4 (EV_MSC), code 4 (MSC_SCAN), value 90001 Event: time 1351223176.126130, type 1 (EV_KEY), code 288 (BTN_TRIGGER), value 1 Event: time 1351223176.126166, -------------- SYN_REPORT ------------ Event: time 1351223178.238127, type 4 (EV_MSC), code 4 (MSC_SCAN), value 90001 Event: time 1351223178.238130, type 1 (EV_KEY), code 288 (BTN_TRIGGER), value 0 Event: time 1351223178.238167, -------------- SYN_REPORT ------------ Event: time 1351223180.422127, type 4 (EV_MSC), code 4 (MSC_SCAN), value 90002 Event: time 1351223180.422129, type 1 (EV_KEY), code 289 (BTN_THUMB), value 1 Event: time 1351223180.422163, -------------- SYN_REPORT ------------ Event: time 1351223181.558099, type 4 (EV_MSC), code 4 (MSC_SCAN), value 90002 Event: time 1351223181.558102, type 1 (EV_KEY), code 289 (BTN_THUMB), value 0 Event: time 1351223181.558137, -------------- SYN_REPORT ------------ Event: time 1351223182.486137, type 4 (EV_MSC), code 4 (MSC_SCAN), value 90003 Event: time 1351223182.486140, type 1 (EV_KEY), code 290 (BTN_THUMB2), value 1 Event: time 1351223182.486172, -------------- SYN_REPORT ------------ Event: time 1351223183.302130, type 4 (EV_MSC), code 4 (MSC_SCAN), value 90003 Event: time 1351223183.302132, type 1 (EV_KEY), code 290 (BTN_THUMB2), value 0 Event: time 1351223183.302165, -------------- SYN_REPORT ------------ Event: time 1351223184.030133, type 4 (EV_MSC), code 4 (MSC_SCAN), value 90004 Event: time 1351223184.030136, type 1 (EV_KEY), code 291 (BTN_TOP), value 1 Event: time 1351223184.030166, -------------- SYN_REPORT ------------ Event: time 1351223184.558135, type 4 (EV_MSC), code 4 (MSC_SCAN), value 90004 Event: time 1351223184.558138, type 1 (EV_KEY), code 291 (BTN_TOP), value 0 Event: time 1351223184.558168, -------------- SYN_REPORT ------------ [/code] The directional buttons on the pad are being identified as HAT0Y and HAT0X axes, thats zero, not the letter O. Aparently, this device used to work flawlessly on kernel 2.4.x systems, and even as late as ubunto 10.04. Perhaps the Joydev rules for identifying joypads has changed? Currently, this kind of bug is affecting a few different type of controller adapters, but since this is the one that i PERSONALLY have (and has been driving me my own special brand of crazy), its the one im documenting. What i think should be happening instead: The device should be registering js0 through js3, one for each port, or JS0 that will handle all of the connected devices with different numbered axes for each connected joypad. Either way, it should work as a joystick and stop controlling the mouse cursor. Please help!

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  • Microsoft Tech-Ed North America 2010 - SQL Server Upgrade, 2000 - 2005 - 2008: Notes and Best Practi

    - by ssqa.net
    It is just a week to go for Tech-Ed North America 2010 in New Orleans, this time also I'm speaking at this conference on the subject - SQL Server Upgrade, 2000 - 2005 - 2008: Notes and Best Practices from the Field... more from here .. It is a coincedence that this is the 2nd time the same talk has been selected in Tech-Ed North America for the topic I have presented in SQLBits before....(read more)

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  • In Javascript event handling, why "return false" or "event.preventDefault()" and "stopping the event

    - by Jian Lin
    It is said that when we handle a "click event", returning false or calling event.preventDefault() makes a difference, in which the difference is that preventDefault will only prevent the default event action to occur, i.e. a page redirect on a link click, a form submission, etc. and return false will also stop the event flow. Does that mean, if the click event is registered several times for several actions, using $('#clickme').click(function() { … }) returning false will stop the other handlers from running? I am on a Mac now and so can only use Firefox and Chrome but not IE, which has a different event model, and tested it on FF and Chrome and all 3 handlers ran without any stopping…. so what is the real difference, or, is there a situation where "stopping the event flow" is not desirable? this is related to http://stackoverflow.com/questions/3042036/using-jquerys-animate-if-the-clicked-on-element-is-a-href-a and http://stackoverflow.com/questions/2017755/whats-the-difference-between-e-preventdefault-and-return-false

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  • Annual SQL Server conference in Poland - SQLDay 2014

    - by Damian
    We had a great 3-days conference this year in Poland. The SQLDay (7th edition) is an annual community conference. We started in 2008 as a part of C2C (community to communities) conference and after that, from 2009 the SQLDay is the independent event dedicated to the SQL Server specialists. This year we had almost 300 people and speakers like Bob Ward, Klaus Aschenbrenner and Alberto Ferrari. Of course there were also many local Polish leaders (MVP's and an MCM :) )If you are curious how we played in Wroclaw this year - just visit the link http://goo.gl/cgNzDl (or try that one https://plus.google.com/photos/100738200012412193487/albums/6010410545898180113?authkey=CITqmqmkrKK8Tw) Visit the conference site: http://conference.plssug.org.pl/ 

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  • Query specific logs from event log using nxlog

    - by user170899
    Below is my nxlog configuration define ROOT C:\Program Files (x86)\nxlog Moduledir %ROOT%\modules CacheDir %ROOT%\data Pidfile %ROOT%\data\nxlog.pid SpoolDir %ROOT%\data LogFile %ROOT%\data\nxlog.log <Extension json> Module xm_json </Extension> <Input internal> Module im_internal </Input> <Input eventlog> Module im_msvistalog Query <QueryList>\ <Query Id="0">\ <Select Path="Security">*</Select>\ </Query>\ </QueryList> </Input> <Output out> Module om_tcp Host localhost Port 3515 Exec $EventReceivedTime = integer($EventReceivedTime) / 1000000; \ to_json(); </Output> <Route 1> Path eventlog, internal => out </Route> <Select Path="Security">*</Select>\ - * gets everything from the Security log, but my requirement is to get specific logs starting with EventId - 4663. How do i do this? Please help. Thanks.

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  • Data Governance 2010 Conference in San Diego

    - by Tony Ouk
    The Data Governance Annual Conference is one of the world's most authoritative and vendor neutral event on Data Governance and Data Quality.  The conference will focus on the "how-tos" from starting a data governance and stewardship program to attaining data governance maturity with specific topics on MDM.  This year's event will be hosted June 7 through June 10 in San Diego, California. For more information, including registration details, visit the Data Governance 2010 Conference website.

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  • Speaking at Dog Food Conference 2013

    - by Brian T. Jackett
    Originally posted on: http://geekswithblogs.net/bjackett/archive/2013/10/22/speaking-at-dog-food-conference-2013.aspx    It has been a couple years since I last attended / spoke at Dog Food Conference, but on Nov 21-22, 2013 I’ll be speaking at Dog Food Conference 2013 here in Columbus, OH.  For those of you confused by the name of the conference (no it’s not about dog food), read up on the concept of dogfooding .  This conference has a history of great sessions from local and regional speakers and I look forward to being a part of it once again.  Registration is now open (registration link) and is expected to sell out quickly.  Reserve your spot today.   Title: The Evolution of Social in SharePoint Audience and Level: IT Pro / Architect, Intermediate Abstract: Activities, newsfeed, community sites, following... these are just some of the big changes introduced to the social experience in SharePoint 2013. This class will discuss the evolution of the social components since SharePoint 2010, the architecture (distributed cache, microfeed, etc.) that supports the social experience, Yammer integration, and proper planning considerations when deploying social capabilities (personal sites, SkyDrive Pro and distributed cache). This session will include demos of the social newsfeed, community sites, and mentions. Attendees should have an intermediate knowledge of SharePoint 2010 or 2013 administration.         -Frog Out

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  • Attached event triggering if event is same as current event

    - by Psytronic
    I have a button which start/stops a timer. When I click it, I remove the current event handler, and attach the opposite one. Ie, click "Stop", and the "Start" function is attached for the next click. However in IE (7), not sure about 8. The newly attached event is also triggering after the original function is finished: Lifeline in IE7: Button pushed -- "Stop" function begins -- "Stop" function removed -- "Start" function attached -- "Stop" function finishes -- "Start" function is called. I know it's to do with the attaching event bit, because If I remove it, the Start event doesn't fire. This seems a bit odd, as I have the same situation in the "Start" function, ie, "Start" removed, "Stop" called. But this doesn't seem to cause an infinite loop, thankfully. if(btn.attachEvent){ btn.detachEvent("onclick", stop); btn.attachEvent("onclick", start); }else if(btn.addEventListener){ btn.removeEventListener("click", stop, true); btn.addEventListener("click", start , true); } It all works fine in FF and Chrome. I have switched the order of attach/detach, just to see if it makes a difference, but it doesn't. Addendum Sorry, and no answers involving jQuery, Protoype et al. Its not something I want to integrate for this project.

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  • Conference Calling Meetme.conf PROBLEM - Astarisk

    - by Zafer
    I am facing problem in conference calling (OS ubuntu latest) ... I created a conference Room and an extension no .. when i dial from my softphone (3cx or X-Lite) it says "YOU ARE ENTERING CONFERENCE NO 1234. YOU ARE CURRENTLY THE ONLY PERSON IN THE CONFERENCE) and then a music for a second and then shows connected... Now when i dial form another soft phone the same extension it goes to second conference room and plays the same message .. if i create only one conference room .. the second no. didn't connect to it and says no conference room. CAN some one help me out .... I just want to create a conference room OR extension where 4-5 or 6 people can call and make a conference ... i am not very much expert in linux and asterisk so simple steps to achieve my goal .. Thanks

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  • Call a function when "event.GetFrom(m_cpVoice)==S_OK" (ergo when event happens) [SAPI 5.1 and C++]

    - by Jesuskiewicz
    Hello, I'm doing a project with a 3D model, that speaks. So, I'm using SAPI 5.1, and I want to call a function asynchronously when there's a Viseme event (in order to play the animation related to). How could I do it? Thank you very much. Note: I use : hRes = m_cpVoice-Speak(L"All I want is to solve this problem", SPF_ASYNC , NULL); And I know the CspEvent, event.eEventId . All I want is how to call a function when Sapi event happens

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  • The Future of Life Assurance Conference Recap

    - by [email protected]
    I recently wrote about the Life Insurance Conference held in Washington, DC last month. This week I was both an attendee and guest speaker the 13th Annual Future of Life Assurance Conference held at The Guoman Tower in London, UK. It's amazing that these two conferences were held on opposition sides of the Atlantic Ocean and addressed many of the same session topics and themes. Insurance is certainly a global industry! This year's conference was attended by many of the leading carriers and CEOs in the UK and across Europe.The sessions included a strong lineup of keynote speakers and panel discussions from carriers such as Legal & General, Skandia, Aviva, Standard Life, Friends Provident, LV=, Zurich UK, Barclays and Scottish Life. Sessions topics addressed a variety of business and regulatory issues including: Ensuring a profitable future Key priorities in regulation The future of advice The impact of the RDR on distribution Bancassurance Gaining control of the customer relationship Revitalizing product offerings In addition, Oracle speakers (Glenn Lottering and myself) led specific sessions on gearing up for Solvency II and speeding product development through adaptive rules-based systems. The main themes that played throughout many of the sessions included: change is here, focusing on customers, the current economic crisis has been challenging and the industry needs to get back to the basics and simplify - simplify - simplify. Additionally, it is clear that the UK Life & Pension markets will be going through some major changes as new RDR regulation related to advisor fees and commission and automatic enrollment are rolled out in 2012 Roger A.Soppe, CLU, LUTCF, is the Senior Director of Insurance Strategy, Oracle Insurance.

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  • Tech Germs – Tis the Season [Infographic]

    - by Asian Angel
    Think the tech and household items you work with or use on a daily basis are clean? Then think again. View a Larger Version of the Infographic Tech Germs [infographic] – Blog Post [via Elinor Mills] How to See What Web Sites Your Computer is Secretly Connecting To HTG Explains: When Do You Need to Update Your Drivers? How to Make the Kindle Fire Silk Browser *Actually* Fast!

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  • Catch AutoVue at the COE 2010 PLM Conference

    - by [email protected]
    It's a busy tradeshow season! The AutoVue team will be exhibiting at next week's COE 2010 PLM Conference and Technifair in Las Vegas, NV. This will be a unique opportunity to meet with AutoVue visualization experts and discuss how to leverage visualization throughout your engineering organization to capitalize on product and engineering information to improve business processes, such as design reviews, change management and design revisions. If you plan on attending, be sure to stop by Oracle's AutoVue booth (#508). Click here for more details about the show.

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  • Watch Google’s I/O 2012 Developer Conference Live (Online) Starting June 27

    - by Asian Angel
    Google’s annual I/O conference begins on Wednesday this week and will be filled with exciting sessions about Android, Chrome, Google+, and more. To help you keep up with all the fun we have the links you need so that you can tune in with live streaming! Photo courtesy of Google I/O website. The keynote for Day 1 will begin at 9:30 a.m. PDT (U.S. time) and the keynote for the second day will begin at 10:00 a.m. PDT (U.S. time), so make sure to mark it on your schedule! Visit the blog post linked below for more details about signing up for Extended Events, the I/O mobile app, the liveblogging gadget, and more. SPECIAL NOTE: The Google blog post linked below was slightly ambiguous and listed both of the I/O URLs we have shown here, so make sure to keep a watch on both… How to Banish Duplicate Photos with VisiPic How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It?

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  • SQLAuthority News – Book Signing Event – SQLPASS 2011 Event Log

    - by pinaldave
    I have been dreaming of writing book for really long time, and I finally got the chance – in fact, two chances!  I recently wrote two books: SQL Programming Joes 2 Pros: Programming and Development for Microsoft SQL Server 2008 [Amazon] | [Flipkart] | [Kindle] and SQL Wait Stats Joes 2 Pros: SQL Performance Tuning Techniques Using Wait Statistics, Types & Queues [Amazon] | [Flipkart] | [Kindle].  I had a lot of fun writing these two books, even though sometimes I had to sacrifice some family time and time for other personal development to write the books. The good side of writing book is that when the efforts put in writing books are recognize by books readers and kind organizations like expressor studio. Book Signing Event Book writing is a complex process.  Even after you spend months, maybe years, writing the material you still have to go through the editing and fact checking processes.  And, once the book is out there, there is no way to take back all the copies to change mistakes or add something you forgot.  Most of the time it is a one-way street. Book Signing Event Just like every author, I had a dream that after the books were written, they would be loved by people and gain acceptance by an audience. My first book, SQL Programming Joes 2 Pros: Programming and Development for Microsoft SQL Server 2008, is extremely popular because it helps lots of people learn various fundamental topics. My second book covers beginning to learn SQL Server Wait Stats, which is a relatively new subject. This book has had very good acceptance in the community. Book Signing Event Helping my community is my primary focus, so I was happy to see this year’s SQLPASS tag line: ‘This is a Community.‘ At the event, the expressor studio guys came up with a very novel idea. They had previously used my books and they had found them very useful. They got 100 copies of the book and decided to give it away to community folks. They invited me and my co-author Rick Morelan to hold a book signing event. We did a book signing on Thursday between 1 pm and 2 pm. Book Signing Event This event was one of the best events for me. This was my first book signing event outside of India. I reached the book signing location around 20 minutes before the scheduled time and what I saw was a big line for the book signing event. I felt very honored looking at the crowd and all the people around the event location. I felt very humbled when I saw some of my very close friends standing in the line to get my signature. It was really heartwarming to see so many enthusiasts waiting for more than an hour to get my signature. While standing in line I had the chance to have a conversation with every single person who showed up for the signature. I made sure that I repeated every single name and wrote it in every book with my signature. There is saying that if we write a name once we will remember it forever. I want to remember all of you who saw me at the book signing. Your comments were wonderful, your feedback was amazing and you were all very supportive. Book Signing Event I have made a note of every conversation I had with all of you when I was signing the books. Once again, I just want to express my thanks for coming to my book signing event. The whole experience was very humbling. On the top of it, I want to thank the expressor studio people who made it possible, who organized the whole signing event. I am so thankful to them for facilitating the whole experience, which is going to be hard to beat by any future experience. My books Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL PASS, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, SQLAuthority News, T SQL, Technology

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  • User is trying to leave! Set at-least confirm alert on browser(tab) close event!!

    - by kaushalparik27
    This is something that might be annoying or irritating for end user. Obviously, It's impossible to prevent end user from closing the/any browser. Just think of this if it becomes possible!!!. That will be a horrible web world where everytime you will be attacked by sites and they will not allow to close your browser until you confirm your shopping cart and do the payment. LOL:) You need to open the task manager and might have to kill the running browser exe processes.Anyways; Jokes apart, but I have one situation where I need to alert/confirm from the user in any anyway when they try to close the browser or change the url. Think of this: You are creating a single page intranet asp.net application where your employee can enter/select their TDS/Investment Declarations and you wish to at-least ALERT/CONFIRM them if they are attempting to:[1] Close the Browser[2] Close the Browser Tab[3] Attempt to go some other site by Changing the urlwithout completing/freezing their declaration.So, Finally requirement is clear. I need to alert/confirm the user what he is going to do on above bulleted events. I am going to use window.onbeforeunload event to set the javascript confirm alert box to appear.    <script language="JavaScript" type="text/javascript">        window.onbeforeunload = confirmExit;        function confirmExit() {            return "You are about to exit the system before freezing your declaration! If you leave now and never return to freeze your declaration; then they will not go into effect and you may lose tax deduction, Are you sure you want to leave now?";        }    </script>See! you are halfway done!. So, every time browser unloads the page, above confirm alert causes to appear on front of user like below:By saying here "every time browser unloads the page"; I mean to say that whenever page loads or postback happens the browser onbeforeunload event will be executed. So, event a button submit or a link submit which causes page to postback would tend to execute the browser onbeforeunload event to fire!So, now the hurdle is how can we prevent the alert "Not to show when page is being postback" via any button/link submit? Answer is JQuery :)Idea is, you just need to set the script reference src to jQuery library and Set the window.onbeforeunload event to null when any input/link causes a page to postback.Below will be the complete code:<head runat="server">    <title></title>    <script src="jquery.min.js" type="text/javascript"></script>    <script language="JavaScript" type="text/javascript">        window.onbeforeunload = confirmExit;        function confirmExit() {            return "You are about to exit the system before freezing your declaration! If you leave now and never return to freeze your declaration; then they will not go into effect and you may lose tax deduction, Are you sure you want to leave now?";        }        $(function() {            $("a").click(function() {                window.onbeforeunload = null;            });            $("input").click(function() {                window.onbeforeunload = null;            });        });    </script></head><body>    <form id="form1" runat="server">    <div></div>    </form></body></html>So, By this post I have tried to set the confirm alert if user try to close the browser/tab or try leave the site by changing the url. I have attached a working example with this post here. I hope someone might find it helpful.

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  • Another Marketing Conference, part two – the afternoon

    - by Roger Hart
    In my previous post, I’ve covered the morning sessions at AMC2012. Here’s the rest of the write-up. I’ve skipped Charles Nixon’s session which was a blend of funky futurism and professional development advice, but you can see his slides here. I’ve also skipped the Google presentation, as it was a little thin on insight. 6 – Brand ambassadors: Getting universal buy in across the organisation, Vanessa Northam Slides are here This was the strongest enforcement of the idea that brand and campaign values need to be delivered throughout the organization if they’re going to work. Vanessa runs internal communications at e-on, and shared her experience of using internal comms to align an organization and thereby get the most out of a campaign. She views the purpose of internal comms as: “…to help leaders, to communicate the purpose and future of an organization, and support change.” This (and culture) primes front line staff, which creates customer experience and spreads brand. You ensure a whole organization knows what’s going on with both internal and external comms. If everybody is aligned and informed, if everybody can clearly articulate your brand and campaign goals, then you can turn everybody into an advocate. Alignment is a powerful tool for delivering a consistent experience and message. The pathological counter example is the one in which a marketing message goes out, which creates inbound customer contacts that front line contact staff haven’t been briefed to handle. The NatWest campaign was again mentioned in this context. The good example was e-on’s cheaper tariff campaign. Building a groundswell of internal excitement, and even running an internal launch meant everyone could contribute to a good customer experience. They found that meter readers were excited – not a group they’d considered as obvious in providing customer experience. But they were a group that has a lot of face-to-face contact with customers, and often were asked questions they may not have been briefed to answer. Being able to communicate a simple new message made it easier for them, and also let them become a sales and marketing asset to the organization. 7 – Goodbye Internet, Hello Outernet: the rise and rise of augmented reality, Matt Mills I wasn’t going to write this up, because it was essentially a sales demo for Aurasma. But the technology does merit some discussion. Basically, it replaces QR codes with visual recognition, and provides a simple-looking back end for attaching content. It’s quite sexy. But here’s my beef with it: QR codes had a clear visual language – when you saw one you knew what it was and what to do with it. They were clunky, but they had the “getting started” problem solved out of the box once you knew what you were looking at. However, they fail because QR code reading isn’t native to the platform. You needed an app, which meant you needed to know to download one. Consequentially, you can’t use QR codes with and ubiquity, or depend on them. This means marketers, content providers, etc, never pushed them, and they remained and awkward oddity, a minority sport. Aurasma half solves problem two, and re-introduces problem one, making it potentially half as useful as a QR code. It’s free, and you can apparently build it into your own apps. Add to that the likelihood of it becoming native to the platform if it takes off, and it may have legs. I guess we’ll see. 8 – We all need to code, Helen Mayor Great title – good point. If there was anybody in the room who didn’t at least know basic HTML, and if Helen’s presentation inspired them to learn, that’s fantastic. However, this was a half hour sales pitch for a basic coding training course. Beyond advocating coding skills it contained no useful content. Marketers may also like to consider some of these resources if they’re looking to learn code: Code Academy – free interactive tutorials Treehouse – learn web design, web dev, or app dev WebPlatform.org – tutorials and documentation for web tech  11 – Understanding our inner creativity, Margaret Boden This session was the most theoretical and probably least actionable of the day. It also held my attention utterly. Margaret spoke fluently, fascinatingly, without slides, on the subject of types of creativity and how they work. It was splendid. Yes, it raised a wry smile whenever she spoke of “the content of advertisements” and gave an example from 1970s TV ads, but even without the attempt to meet the conference’s theme this would have been thoroughly engaging. There are, Margaret suggested, three types of creativity: Combinatorial creativity The most common form, and consisting of synthesising ideas from existing and familiar concepts and tropes. Exploratory creativity Less common, this involves exploring the limits and quirks of a particular constraint or style. Transformational creativity This is uncommon, and arises from finding a way to do something that the existing rules would hold to be impossible. In essence, this involves breaking one of the constraints that exploratory creativity is composed from. Combinatorial creativity, she suggested, is particularly important for attaching favourable ideas to existing things. As such is it probably worth developing for marketing. Exploratory creativity may then come into play in something like developing and optimising an idea or campaign that now has momentum. Transformational creativity exists at the edges of this exploration. She suggested that products may often be transformational, but that marketing seemed unlikely to in her experience. This made me wonder about Listerine. Crucially, transformational creativity is characterised by there being some element of continuity with the strictures of previous thinking. Once it has happened, there may be  move from a revolutionary instance into an explored style. Again, from a marketing perspective, this seems to chime well with the thinking in Youngme Moon’s book: Different Talking about the birth of Modernism is visual art, Margaret pointed out that transformational creativity has historically risked a backlash, demanding what is essentially an education of the market. This is best accomplished by referring back to the continuities with the past in order to make the new familiar. Thoughts The afternoon is harder to sum up than the morning. It felt less concrete, and was troubled by a short run of poor presentations in the middle. Mainly, I found myself wrestling with the internal comms issue. It’s one of those things that seems astonishingly obvious in hindsight, but any campaign – particularly any large one – is doomed if the people involved can’t believe in it. We’ve run things here that haven’t gone so well, of course we have; who hasn’t? I’m not going to air any laundry, but people not being informed (much less aligned) feels like a common factor. It’s tough though. Managing and anticipating information needs across an organization of any size can’t be easy. Even the simple things like ensuring sales and support departments know what’s in a product release, and what messages go with it are easy to botch. The thing I like about framing this as a brand and campaign advocacy problem is that it makes it likely to get addressed. Better is always sexier than less-worse. Any technical communicator who’s ever felt crowded out by a content strategist or marketing copywriter  knows this – increasing revenue gets a seat at the table far more readily than reducing support costs, even if the financial impact is identical. So that’s it from AMC. The big thought-provokers were social buying behaviour and eliciting behaviour change, and the value of internal communications in ensuring successful campaigns and continuity of customer experience. I’ll be chewing over that for a while, and I’d definitely return next year.      

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  • Event sourcing: Write event before or after updating the model

    - by Magnus
    I'm reasoning about event sourcing and often I arrive at a chicken and egg problem. Would be grateful for some hints on how to reason around this. If I execute all I/O-bound processing async (ie writing to the event log) then how do I handle, or sometimes even detect, failures? I'm using Akka Actors so processing is sequential for each event/message. I do not have any database at this time, instead I would persist all the events in an event log and then keep an aggregated state of all the events in a model stored in memory. Queries are all against this model, you can consider it to be a cache. Example Creating a new user: Validate that the user does not exist in model Persist event to journal Update model (in memory) If step 3 breaks I still have persisted my event so I can replay it at a later date. If step 2 breaks I can handle that as well gracefully. This is fine, but since step 2 is I/O-bound I figured that I should do I/O in a separate actor to free up the first actor for queries: Updating a user while allowing queries (A0 = Front end/GUI actor, A1 = Processor Actor, A2 = IO-actor, E = event bus). (A0-E-A1) Event is published to update user 'U1'. Validate that the user 'U1' exists in model (A1-A2) Persist event to journal (separate actor) (A0-E-A1-A0) Query for user 'U1' profile (A2-A1) Event is now persisted continue to update model (A0-E-A1-A0) Query for user 'U1' profile (now returns fresh data) This is appealing since queries can be processed while I/O-is churning along at it's own pace. But now I can cause myself all kinds of problems where I could have two incompatible commands (delete and then update) be persisted to the event log and crash on me when replayed up at a later date, since I do the validation before persisting the event and then update the model. My aim is to have a simple reasoning around my model (since Actor processes messages sequentially single threaded) but not be waiting for I/O-bound updates when Querying. I get the feeling I'm modeling a database which in itself is might be a problem. If things are unclear please write a comment.

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  • Backward compatibility with event-sourcing

    - by Tomas Jansson
    How do you stay backward compatible with event-sourcing? Let say you release a version that has one kind of event, let call it X. You know how to handle that event in all the systems that extracts the events from the event source. In a later release you make a change to event X or delete it, how do you stay backward compatible with that? To have a fully functional system you need to be able to handle the old event as the same time as you need to handle the updated version. Or if you delete that event type, then you will be stuck with code that is only there to handle legacy events which in my head can be a little bit messy in the long run.

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  • Bringing people into an Asterisk conference call

    - by Harley
    I'm using Asterisk 1.4 and am trying to work out a way to bring people into a conference call. In the ideal scenario two people would be talking and one of them would push some keys, then a phone number and then the three of them would be in a conference. From there they should be able to bring in other people as well. This seems to be what the Asterisk n-way call HOWTO is trying to do, but it doesn't work quite properly for me. Here's what happens: 1. Internal person A calls person B 2. Person A presses *0, he is given a dial tone and person B is taken to a conference room 3. Person A calls person C and they can talk, and then person A presses **. 4. Person C is brought to the conference room, but person A is disconnected. In the last step, A should be taken to the conference room as well. Here's the relevant logs, where 230 is person A, 231 is person B, 207 is person C, and 282 is the conference room.

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  • Europe's Largest Customer Engagement Conference

    - by Charles Knapp
    What have Ben & Jerry's, HSBC, Innocent, LoveFilm, Oracle, Orange, Virgin, and other leaders learned about innovating to build customer loyalty? Loyalty World will help you better understand, engage and retain your customers. For example, Oracle's Melissa Boxer will deliver a Keynote on "Integrating Social, Marketing, and Loyalty to Deliver Great Customer Experiences." Sundar Swaminathan will speak on "Powering Rich Cross-Channel Customer Experiences with Next-Gen Loyalty Programs." You'll learn best practices from global thought leaders who are producing real results. Learn more about the Conference.

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  • 11/15 Webinar: How Top High Tech Companies Grow Channel Revenue and ROMI

    - by Charles Knapp
    See the results of recent Aberdeen research on best practices in sales and marketing effectiveness. Discover how top performing high tech companies manage and use enterprise customer data, measure marketing spend effectiveness, and support internal and channel sales throughout their customer lifecycle -- messaging to leads, selling to prospects, and serving customers. Our speakers will be: Peter Ostrow, Research Director - Sales Effectiveness, Aberdeen Group David Lasher, Global Business Services Partner, IBM Jonathan Oomrigar, Vice President, Global High Technology Business Unit, Oracle Reserve your place now! This global webinar is on Tuesday, November 15, 10-11 am PST / 1-2 pm EST / 6-7 GMT / 7-8 CET

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  • wxPython - Running built in event prior to custom bound event

    - by jhaukur
    I'm trying to figure out how I can specify that the mouse_down event in wxPython (StyledTextCtrl) is first handled by the built in event listener, which changes the caret position, and then handled by my own custom event handler. To bind the custom event handler I use wx.EVT_LEFT_DOWN(self.styCtrl, self.OnMouseClick) def OnMouseClick(self, evt): evt.Skip() foo() I want the built in event handler to fire and complete prior to foo().

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