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• Bring Office 2003 Menus Back to 2010 with UBitMenu

  - by Matthew Guay

  Are you having trouble getting used to the Ribbon interface in Office 2010?  Here’s how you can roll back the clock a bit and bring back the familiar menus and toolbars from 2003. The Office 2007 Ribbon was both praised and criticized.  While many users felt they were more productive with the new interface, others felt frustrated searching for commands they had memorized in older versions of Office.  Now, with Office 2010, the ribbon interface has been brought to every app in the Office suite, and is integrated into many newer programs from Microsoft. If you’re moving from Office 2003, using UBitMenu allows you to add the old familiar menus back along with the new Ribbon interface for an easier learning curve. Also, with the customizability of Office 2010, we can strip away the extra Ribbon tabs to make it more like 2003. Get the 2003 Menus and Toolbars Back in Office 2010 Download UBitMenu (link below), and install as normal.  Make sure all of your Office programs are closed during the installation.  This handy utility is very small, and installed amazingly quick. Open Word, Excel, or PowerPoint and there’s now a new Menu tab beside Home in the Ribbon.  Now you can access all of your favorite old Office commands in the familiar menus, and access many of the newer Office features such as SmartArt.   Here’s a close-up of the toolbar.  Notice that the layout is very similar to that of Word 2003. You can access all of the new Transitions in PowerPoint 2010 from the menu bar.   The menu in Excel even included support for the new PivotTable and PivotCharts Wizard. One problem we noticed was that the toolbars were condensed to a drop-down menu if the Office window was less than 870px wide.  This may be a frustration to users with low-resolution displays, and you might want to use the Office Apps maximized. Get Rid of the Ribbon Now that you’ve got the old menus back, you can get rid of the extra ribbon tabs if you’d like.  Office 2010 lets you customize your ribbon and remove tabs, so let’s get rid of all the other tabs except for our new Menu tab.  In our example we’re using Word, but you can do it in Excel or PowerPoint the same way. Click the File tab and select Options. Alternately, in the Menu tab, select Tools and then Word Options. Select Customize Ribbon on the left sidebar, then uncheck the boxes beside all the ribbon tabs you want to hide on the right.  Click Ok when you’re finished. While you’re at it, you can change the default color scheme as well. Note: The color change will automatically change the color scheme in all of the Office apps, so you’ll only need to do that once. Now the ribbon only has 2 tabs…the File tab for the new Backstage View, and the UBitMenu tab we just installed.  It almost has the appearance Word 2003, but with the new features of Word 2010!  You’ll need to repeat these steps in Excel and PowerPoint if you want to customize their ribbon the same.   Conclusion If you’ve been having a hard time getting used to Office 2010, UBitMenu is a great way to get familiar with the new interface, or simply stay productive with your old tricks.  We do wish it supported the other Office applications like OneNote and Outlook. That doesn’t make it a deal breaker though, it can make the learning curve easier in Word, PowerPoint, and Excel. UBitMenu is free for personal use, and available at a very reasonable price for businesses. If you’re using Office 2007 and not a fan of the Ribbon, UBitMenu works for it as well. Download UBitMenu Similar Articles Productive Geek Tips How To Bring Back the Old Menus in Office 2007Upgrade Office 2003 to 2010 on XP or Run them Side by SideHow to Find Office 2003 Commands in Office 2010Make Word 2007 Always Save in Word 2003 FormatMake Excel 2007 Always Save in Excel 2003 Format TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips HippoRemote Pro 2.2 Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Speed Up Windows With ReadyBoost Awesome World Cup Soccer Calendar Nice Websites To Watch TV Shows Online 24 Million Sites Windows Media Player Glass Icons (icons we like) How to Forecast Weather, without Gadgets

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• How to Answer a Stupid Interview Question the Right Way

  - by AjarnMark

  Have you ever been asked a stupid question during an interview; one that seemed to have no relation to the job responsibilities at all?  Tech people are often caught off-guard by these apparently irrelevant questions, but there is a way you can turn these to your favor.  Here is one idea. While chatting with a couple of folks between sessions at SQLSaturday 43 last weekend, one of them expressed frustration over a seemingly ridiculous and trivial question that she was asked during an interview, and she believes it cost her the job opportunity.  The question, as I remember it being described was, “What is the largest byte measurement?”.  The candidate made up a guess (“zetabyte”) during the interview, which is actually closer than she may have realized.  According to Wikipedia, there is a measurement known as zettabyte which is 10^21, and the largest one listed there is yottabyte at 10^24. My first reaction to this question was, “That’s just a hiring manager that doesn’t really know what they’re looking for in a candidate.  Furthermore, this tells me that this manager really does not understand how to build a team.”  In most companies, team interaction is more important than uber-knowledge.  I didn’t ask, but this could also be another geek on the team trying to establish their Alpha-Geek stature.  I suppose that there are a few, very few, companies that can build their businesses on hiring only the extreme alpha-geeks, but that certainly does not represent the majority of businesses in America. My friend who was there suggested that the appropriate response to this silly question would be, “And how does this apply to the work I will be doing?” Of course this is an understandable response when you’re frustrated because you know you can handle the technical aspects of the job, and it seems like the interviewer is just being silly.  But it is also a direct challenge, which may not be the best approach in interviewing.  I do have to admit, though, that there are those folks who just won’t respect you until you do challenge them, but again, I don’t think that is the majority. So after some thought, here is my suggestion: “Well, I know that there are petabytes and exabytes and things even larger than that, but I haven’t been keeping up on my list of Greek prefixes that have not yet been used, so I would have to look up the exact answer if you need it.  However, I have worked with databases as large as 30 Terabytes.  How big are the largest databases here at X Corporation?”  Perhaps with a follow-up of, “Typically, what I have seen in companies that have databases of your size, is that the three biggest challenges they face are: A, B, and C.  What would you say are the top 3 concerns that you would like the person you hire to be able to address?…Here is how I have dealt with those concerns in the past (or ‘Here is how I would tackle those issues for you…’).” Wait! What just happened?!  We took a seemingly irrelevant and frustrating question and turned it around into an opportunity to highlight our relevant skills and guide the conversation back in a direction more to our liking and benefit.  In more generic terms, here is what we did: Admit that you don’t know the specific answer off the top of your head, but can get it if it’s truly important to the company. Maybe for some reason it really is important to them. Mention something similar or related that you do know, reassuring them that you do have some knowledge in that subject area. Draw a parallel to your past work experience. Ask follow-up questions about the company’s specific needs and discuss how you can fulfill those. This type of thing requires practice and some forethought.  I didn’t come up with this answer until a day later, which is too late when you’re interviewing.  I still think it is silly for an interviewer to ask something like that, but at least this is one way to spin it to your advantage while you consider whether you really want to work for someone who would ask a thing like that.  Remember, interviewing is a two-way process.  You’re deciding whether you want to work there just as much as they are deciding whether they want you. There is always the possibility that this was a calculated maneuver on the part of the hiring manager just to see how quickly you think on your feet and how you handle stupid questions.  Maybe he knows something about the work environment and he’s trying to gauge whether you’ll actually fit in okay.  And if that’s the case, then the above response still works quite well.

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• Mixed Emotions: Humans React to Natural Language Computer

  - by Applications User Experience

  There was a big event in Silicon Valley on Tuesday, November 15. Watson, the natural language computer developed at IBM Watson Research Center in Yorktown Heights, New York, and its inventor and principal research investigator, David Ferrucci, were guests at the Computer History Museum in Mountain View, California for another round of the television game Jeopardy. You may have read about or watched on YouTube how Watson beat Ken Jennings and Brad Rutter, two top Jeopardy competitors, last February. This time, Watson swept the floor with two Silicon Valley high-achievers, one a venture capitalist with a background  in math, computer engineering, and physics, and the other a technology and finance writer well-versed in all aspects of culture and humanities. Watson is the product of the DeepQA research project, which attempts to create an artificially intelligent computing system through advances in natural language processing (NLP), among other technologies. NLP is a computing strategy that seeks to provide answers by processing large amounts of unstructured data contained in multiple large domains of human knowledge. There are several ways to perform NLP, but one way to start is by recognizing key words, then processing  contextual  cues associated with the keyword concepts so that you get many more “smart” (that is, human-like) deductions,  rather than a series of “dumb” matches.  Jeopardy questions often require more than key word matching to get the correct answer; typically several pieces of information put together, often from vastly different categories, to come up with a satisfactory word string solution that can be rephrased as a question.  Smarter than your average search engine, but is it as smart as a human? Watson was especially fast at descrambling mixed-up state capital names, and recalling and pairing movie titles where one started and the other ended in the same word (e.g., Billion Dollar Baby Boom, where both titles used the word Baby). David said they had basically removed the variable of how fast Watson hit the buzzer compared to human contestants, but frustration frequently appeared on the faces of the contestants beaten to the punch by Watson. David explained that top Jeopardy winners like Jennings achieved their success with a similar strategy, timing their buzz to the end of the reading of the clue,  and “running the board”, being first to respond on about 60% of the clues.  Similar results for Watson. It made sense that Watson would be good at the technical and scientific stuff, so I figured the venture capitalist was toast. But I thought for sure Watson would lose to the writer in categories such as pop culture, wines and foods, and other humanities. Surprisingly, it held its own. I was amazed it could recognize a word definition of a syllogism in the category of philosophy. So what was the audience reaction to all of this? We started out expecting our formidable human contestants to easily run some of their categories; however, they started off on the wrong foot with the state capitals which Watson could unscramble so efficiently. By the end of the first round, contestants and the audience were feeling a little bit, well, …. deflated. Watson was winning by about $13,000, and the humans had gone into negative dollars. The IBM host said he was going to “slow Watson down a bit,” and the humans came back with respectable scores in Double Jeopardy. This was partially thanks to a very sympathetic audience (and host, also a human) providing “group-think” on many questions, especially baseball ‘s most valuable players, which by the way, couldn’t have been hard because even I knew them.  Yes, that’s right, the humans cheated. Since Watson could speak but not hear us (it didn’t have speech recognition capability), it was probably unaware of this. In Final Jeopardy, the single question had to do with law. I was sure Watson would blow this one, but all contestants were able to answer correctly about a copyright law. In a career devoted to making computers more helpful to people, I think I may have seen how a computer can do too much. I’m not sure I’d want to work side-by-side with a Watson doing my job. Certainly listening and empathy are important traits we humans still have over Watson.  While there was great enthusiasm in the packed room of computer scientists and their friends for this standing-room-only show, I think it made several of us uneasy (especially the poor human contestants whose egos were soundly bashed in the first round). This computer system, by the way , only took 4 years to program. David Ferrucci mentioned several practical uses for Watson, including medical diagnoses and legal strategies. Are you “the expert” in your job? Imagine NLP computing on an Oracle database.   This may be the user interface of the future to enable users to better process big data. How do you think you’d like it? Postscript: There were three little boys sitting in front of me in the very first row. They looked, how shall I say it, … unimpressed!

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• What Counts For a DBA: Simplicity

  - by Louis Davidson

  Too many computer processes do an apparently simple task in a bizarrely complex way. They remind me of this strip by one of my favorite artists: Rube Goldberg. In order to keep the boss from knowing one was late, a process is devised whereby the cuckoo clock kisses a live cuckoo bird, who then pulls a string, which triggers a hat flinging, which in turn lands on a rod that removes a typewriter cover…and so on. We rely on creating automated processes to keep on top of tasks. DBAs have a lot of tasks to perform: backups, performance tuning, data movement, system monitoring, and of course, avoiding being noticed.  Every day, there are many steps to perform to maintain the database infrastructure, including: checking physical structures, re-indexing tables where needed, backing up the databases, checking those backups, running the ETL, and preparing the daily reports and yes, all of these processes have to complete before you can call it a day, and probably before many others have started that same day. Some of these tasks are just naturally complicated on their own. Other tasks become complicated because the database architecture is excessively rigid, and we often discover during “production testing” that certain processes need to be changed because the written requirements barely resembled the actual customer requirements.   Then, with no time to change that rigid structure, we are forced to heap layer upon layer of code onto the problematic processes. Instead of a slight table change and a new index, we end up with 4 new ETL processes, 20 temp tables, 30 extra queries, and 1000 lines of SQL code.  Report writers then need to build reports and make magical numbers appear from those toxic data structures that are overly complex and probably filled with inconsistent data. What starts out as a collection of fairly simple tasks turns into a Goldbergian nightmare of daily processes that are likely to cause your dinner to be interrupted by the smartphone doing the vibration dance that signifies trouble at the mill. So what to do? Well, if it is at all possible, simplify the problem by either going into the code and refactoring the complex code to simple, or taking all of the processes and simplifying them into small, independent, easily-tested steps.  The former approach usually requires an agreement on changing underlying structures that requires countless mind-numbing meetings; while the latter can generally be done to any complex process without the same frustration or anger, though it will still leave you with lots of steps to complete, the ability to test each step independently will definitely increase the quality of the overall process (and with each step reporting status back, finding an actual problem within the process will be definitely less unpleasant.) We all know the principle behind simplifying a sequence of processes because we learned it in math classes in our early years of attending school, starting with elementary school. In my 4 years (ok, 9 years) of undergraduate work, I remember pretty much one thing from my many math classes that I apply daily to my career as a data architect, data programmer, and as an occasional indentured DBA: “show your work”. This process of showing your work was my first lesson in simplification. Each step in the process was in fact, far simpler than the entire process.  When you were working an equation that took both sides of 4 sheets of paper, showing your work was important because the teacher could see every step, judge it, and mark it accordingly.  So often I would make an error in the first few lines of a problem which meant that the rest of the work was actually moving me closer to a very wrong answer, no matter how correct the math was in the subsequent steps. Yet, when I got my grade back, I would sometimes be pleasantly surprised. I passed, yet missed every problem on the test. But why? While I got the fact that 1+1=2 wrong in every problem, the teacher could see that I was using the right process. In a computer process, the process is very similar. We take complex processes, show our work by storing intermediate values, and test each step independently. When a process has 100 steps, each step becomes a simple step that is tested and verified, such that there will be 100 places where data is stored, validated, and can be checked off as complete. If you get step 1 of 100 wrong, you can fix it and be confident (that if you did your job of testing the other steps better than the one you had to repair,) that the rest of the process works. If you have 100 steps, and store the state of the process exactly once, the resulting testable chunk of code will be far more complex and finding the error will require checking all 100 steps as one, and usually it would be easier to find a specific needle in a stack of similarly shaped needles.  The goal is to strive for simplicity either in the solution, or at least by simplifying every process down to as many, independent, testable, simple tasks as possible.  For the tasks that really can’t be done completely independently, minimally take those tasks and break them down into simpler steps that can be tested independently.  Like working out division problems longhand, have each step of the larger problem verified and tested.

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• Productivity vs Security [closed]

  - by nerijus

  Really do not know is this right place to ask such a questions. But it is about programming in a different light. So, currently contracting with company witch pretends to be big corporation. Everyone is so important that all small issues like developers are ignored. Give you a sample: company VPN is configured so that if you have VPN then HTTP traffic is banned. Bearing this in mind can you imagine my workflow: Morning. Ok time to get latest source. Ups, no VPN. Let’s connect. Click-click. 3 sec. wait time. Ok getting source. Do I have emails? Ups. VPN is on, can’t check my emails. Need to wait for source to come up. Finally here it is! Ok Click-click VPN is gone. What is in my email. Someone reported a bug. Good, let’s track it down. It is in TFS already. Oh, dam, I need VPN. Click-click. Ok, there is description. Yea, I have seen this issue in stachoverflow.com. Let’s go there. Ups, no internet. Click-click. No internet. What? IPconfig… DHCP server kicked me out. Dam. Renew ip. 1..2..3. Ok internet is back. Google: site: stachoverflow.com 3 min. I have solution. Great I love stackoverflow.com. Don’t want to remember days where there was no stackoveflow.com. Ok. Copy paste this like to studio. Dam, studio is stalled, can’t reach files on TFS. Click-click. VPN is back. Get source out, paste my code. Grand. Let’s see what other comments about an issue in stackoverflow.com tells. Hmm.. There is a link. Click. Dammit! No internet. Click-click. No internet. DHCP kicked me out. Dammit. Now it is even worse: this happens 3-4 times a day. After certain amount of VPN connections open\closed my internet goes down solid. Only way to get internet back is reboot. All my browser tabs/SQL windows/studio will be gone. This happened just now when I am typing this. Back to issue I am solving right now: I am getting frustrated - I do not care about better solution for this issue. Let’s do it somehow and forget. This Click-click barrier between internet and TFS kills me… Sounds familiar? You could say there are VPN settings to change. No! This is company laptop, not allowed to do changes. I am very very lucky to have admin privileges on my machine. Most of developers don’t. So just learned to live with this frustration. It takes away 40-60 minutes daily. Tried to email company support, admins. They are too important ant too busy with something that just ignored my little man’s problem. Politely ignored. Question is: Is this normal in corporate world? (Have been in States, Canada, Germany. Never seen this.)

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• Writing an ASP.Net Web based TFS Client

  - by Glav

  So one of the things I needed to do was write an ASP.Net MVC based application for our senior execs to manage a set of arbitrary attributes against stories, bugs etc to be able to attribute whether the item was related to Research and Development, and if so, what kind. We are using TFS Azure and don’t have the option of custom templates. I have decided on using a string based field within the template that is not very visible and which we don’t use to write a small set of custom which will determine the research and development association. However, this string munging on the field is not very user friendly so we need a simple tool that can display attributes against items in a simple dropdown list or something similar. Enter a custom web app that accesses our TFS items in Azure (Note: We are also using Visual Studio 2012) Now TFS Azure uses your Live ID and it is not really possible to easily do this in a server based app where no interaction is available. Even if you capture the Live ID credentials yourself and try to submit them to TFS Azure, it wont work. Bottom line is that it is not straightforward nor obvious what you have to do. In fact, it is a real pain to find and there are some answers out there which don’t appear to be answers at all given they didn’t work in my scenario. So for anyone else who wants to do this, here is a simple breakdown on what you have to do: Go here and get the “TFS Service Credential Viewer”. Install it, run it and connect to your TFS instance in azure and create a service account. Note the username and password exactly as it presents it to you. This is the magic identity that will allow unattended, programmatic access. Without this step, don’t bother trying to do anything else. In your MVC app, reference the following assemblies from “C:\Program Files (x86)\Microsoft Visual Studio 11.0\Common7\IDE\ReferenceAssemblies\v2.0”: Microsoft.TeamFoundation.Client.dll Microsoft.TeamFoundation.Common.dll Microsoft.TeamFoundation.VersionControl.Client.dll Microsoft.TeamFoundation.VersionControl.Common.dll Microsoft.TeamFoundation.WorkItemTracking.Client.DataStoreLoader.dll Microsoft.TeamFoundation.WorkItemTracking.Client.dll Microsoft.TeamFoundation.WorkItemTracking.Common.dll If hosting this in Internet Information Server, for the application pool this app runs under, you will need to enable 32 Bit support. You also have to allow the TFS client assemblies to store a cache of files on your system. If you don’t do this, you will authenticate fine, but then get an exception saying that it is unable to access the cache at some directory path when you query work items. You can set this up by adding the following to your web.config, in the <appSettings> element as shown below: <appSettings> <!-- Add reference to TFS Client Cache --> <add key="WorkItemTrackingCacheRoot" value="C:\windows\temp" /> </appSettings> With all that in place, you can write the following code: var token = new Microsoft.TeamFoundation.Client.SimpleWebTokenCredential("{you-service-account-name", "{your-service-acct-password}"); var clientCreds = new Microsoft.TeamFoundation.Client.TfsClientCredentials(token); var currentCollection = new TfsTeamProjectCollection(new Uri(“https://{yourdomain}.visualstudio.com/defaultcollection”), clientCreds); TfsConfigurationServercurrentCollection.EnsureAuthenticated(); In the above code, not the URL contains the “defaultcollection” at the end of the URL. Obviously replace {yourdomain} with whatever is defined for your TFS in Azure instance. In addition, make sure the service user account and password that was generated in the first step is substituted in here. Note: If something is not right, the “EnsureAuthenticated()” call will throw an exception with the message being you are not authorised. If you forget the “defaultcollection” on the URL, it will still fail but with a message saying you are not authorised. That is, a similar but different exception message. And that is it. You can then query the collection using something like: var service = currentCollection.GetService<WorkItemStore>(); var proj = service.Projects[0]; var allQueries = proj.StoredQueries; for (int qcnt = 0; qcnt < allQueries.Count; qcnt++) {     var query = allQueries[qcnt];     var queryDesc = string.format(“Query found named: {0}”,query.Name); } You get the idea. If you search around, you will find references to the ServiceIdentityCredentialProvider which is referenced in this article. I had no luck with this method and it all looked too hard since it required an extra KB article and other magic sauce. So I hope that helps. This article certainly would have helped me save a boat load of time and frustration.

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• Ok it has been pointed out to me

  - by Ratman21

  That it seems my blog is more of poor me or pity me or I deserve a job blog.   Hmmm I wont say, I have not wined here as I have used this blog to vent my frustration on the whole out of work thing (lack of money, self worth, family issues and the never end bills coming my way) but, it was also me trying to reach to others in the same boat as well as advertising, hay I am out here, employers.   It was also said, that I don’t have any thing listed here on me, like a cover letter or resume. Well there is but, it was so many months and post ago. Also what I had posted is not current. So here is my most current cover and resume.   Scott L Newman 45219 Dutton Way Callahan, Fl. 32011 To Whom It May Concern: I am really interested in the IT vacancie that you have listed for your company. Maybe I don’t have all the qualifications you want (hold on don’t hit delete yet) yet! But maybe I do, as I have over 20 + years experience in "IT” RIGHT NOW.   Read the rest of my cover and my resume. You will see what my “IT” skills are and it will Show that I can to this work! I can bring to your company along with my, can do attitude, a broad range of skills, including: Certified CompTIA A+, Security+  and Network+ Technician §         2.5 years (NOC) Network experience on large Cisco based Wan – UK to Austria §         20 years experience MIS/DP – Yes I can do IBM mainframes and Tandem  non-stops too §         18 years experience as technical Help Desk support – panicking users, no problem §         18 years experience with PC/Server based system, intranet and internet systems §         10+ years experienced on: Microsoft Office, Windows XP and Data Network Fundamentals (YES I do windows) §         Strong trouble shooting skills for software, hard ware and circuit issues (and I can tell you what kind of horrors I had to face on all of them). §         Very experienced on working with customers on problems – again panicking users, no problem §         Working experience with Remote Access (VPN/SecurID) – I didn’t just study them I worked on/with them §         Skilled in getting info for and creating documentation for Operation procedures (I don’t just wait for them to give it to me I go out and get it. Waiting for info on working applications is, well dumb) Multiple software languages (Hey I have done some programming) And much more experiences in “IT” (Mortgage, stocks and financial information systems experience and have worked “IT” in a hospital) Can multitask, also have ability to adapt to change and learn quickly. (once was put in charge of a system that I had not worked with for over two years. Talk about having to relearn and adapt to changes but, I did it.) I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 904-879-4880 or on my cell 352-356-0945 or by e-mail at [email protected] or leave a message on my web site (http://beingscottnewman.webs.com/). I have enclosed/attached my resume for your review and I look forward to hearing from you.   Thank you for taking a moment to consider my cover letter and resume. I appreciate how busy you are. Sincerely, Scott L. Newman    Scott L. Newman 45219 Dutton Way, Callahan, FL 32011? H (904)879-4880 C (352)356-0945 ? [email protected] Web - http://beingscottnewman.webs.com/                                                       ______                                                                                       OBJECTIVE To obtain a Network Operation or Helpdesk position.     PROFILE Information Technology Professional with 20+ years of experience. Volunteer website creator and back-up sound technician at True Faith Christian Fellowship. CompTIA A+, Network+ and Security+ Certified.   TECHNICAL AND PROFESSIONAL SKILLS   §         Technical Support §         Frame Relay §         Microsoft Office Suite §         Inventory Management §         ISDN §         Windows NT/98/XP §         Client/Vendor Relations §         CICS §         Cisco Routers/Switches §         Networking/Administration §         RPG §         Helpdesk §         Website Design/Dev./Management §         Assembler §         Visio §         Programming §         COBOL IV §               EDUCATION ? New HorizonsComputerLearningCenter, Jacksonville, Florida – CompTIA A+, Security+ and Network+ Certified.             Currently working on CCNA Certification ?MottCommunity College, Flint, Michigan – Associates Degree - Data Processing and General Education ? Currently studying Japanese     PROFESSIONAL             TrueFaithChristianFellowshipChurch – Callahan, FL, October 2009 – Present Web site Tech ·        Web site Creator/tech, back up song leader and back up sound technician. Note church web site is (http://ambassadorsforjesuschrist.webs.com/) U.S. Census (temp employee) Feb. 23 to March 8, 2010 ·        Enumerator for NassauCounty   ThomasCreekBaptistChurch – Callahan, FL,     June 2008 – September 2009 Churchsound and video technician      ·        sound and video technician           Fidelity National Information Services ? Jacksonville, FL ? February 01, 2005 to October 28, 2008 Client Server Dev/Analyst I ·        Monitored Multiple Debit Card sites, Check Authorization customers and the Card Auth system (AuthNet) for problems with the sites, connections, servers (on our LAN) and/or applications ·        Night (NOC) Network operator for a large Wide Area Network (WAN) ·        Monitored Multiple Check Authorization customers for problems with circuits, routers and applications ·        Resolved circuit and/or router issues or assist circuit carrier in resolving issue ·        Resolved application problems or assist application support in resolution ·        Liaison between customer and application support ·        Maintained and updated the NetOps Operation procedures Guide ·        Kept the listing of equipment on the raised floor updated ·        Involved in the training of all Night Check and Card server operation operators ·        FNIS acquired Certegy in 2005. Was one of 3 kept on.   Certegy ? St.Pete, FL ? August 31, 2003 to February 1, 2005 Senior NetOps Operator(FNIS acquired Certegy in 2005 all of above jobs/skills were same as listed in FNIS) ·        Converting Documentation to Adobe format ·        Sole trainer of day/night shift System Management Center operators (SMC) ·        Equifax spun off Card/Check Dept. as Certegy. Certegy terminated contract with EDS. One of six in the whole IT dept that was kept on.   EDS  (Certegy Account) ? St.Pete, FL ? July 1, 1999 to August 31, 2003 Senior NetOps Operator ·        Equifax outsourced the NetOps dept. to EDS in 1999. ·        Same job skills as listed above for FNIS.   Equifax ? St.Pete&Tampa, FL ? January 1, 1991 to July 1, 1999 NetOps/Tandem Operator ·        All of the above for FNIS, except for circuit and router issues ·        Operated, monitored and trouble shot Tandem mainframe and servers on LAN ·        Supported in the operation of the Print, Tape and Microfiche rooms ·        Equifax acquired TelaCredit in 1991.   TelaCredit ? Tampa, FL ? June 28, 1989 to January 1, 1991 Tandem Operator ·        Operated and monitored Tandem Non-stop systems for Card and Check Auths ·        Operated multiple high-speed Laser printers and Microfiche printers ·        Mounted, filed and maintained 18 reel-to-reel mainframe tape drives, cartridges tape drives and tape library.

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• Session Report - Modern Software Development Anti-Patterns

  - by Janice J. Heiss

  In this standing-room-only session, building upon his 2011 JavaOne Rock Star “Diabolical Developer” session, Martijn Verburg, this time along with Ben Evans, identified and explored common “anti-patterns” – ways of doing things that keep developers from doing their best work. They emphasized the importance of social interaction and team communication, along with identifying certain psychological pitfalls that lead developers astray. Their emphasis was less on technical coding errors and more how to function well and to keep one’s focus on what really matters. They are the authors of the highly regarded The Well-Grounded Java Developer and are both movers and shakers in the London JUG community and on the Java Community Process. The large room was packed as they gave a fast-moving, witty presentation with lots of laughs and personal anecdotes. Below are a few of the anti-patterns they discussed.Anti-Pattern One: Conference-Driven DeliveryThe theme here is the belief that “Real pros hack code and write their slides minutes before their talks.” Their response to this anti-pattern is an expression popular in the military – PPPPPP, which stands for, “Proper preparation prevents piss-poor performance.”“Communication is very important – probably more important than the code you write,” claimed Verburg. “The more you speak in front of large groups of people the easier it gets, but it’s always important to do dry runs, to present to smaller groups. And important to be members of user groups where you can give presentations. It’s a great place to practice speaking skills; to gain new skills; get new contacts, to network.”They encouraged attendees to record themselves and listen to themselves giving a presentation. They advised them to start with a spouse or friends if need be. Learning to communicate to a group, they argued, is essential to being a successful developer. The emphasis here is that software development is a team activity and good, clear, accessible communication is essential to the functioning of software teams. Anti-Pattern Two: Mortgage-Driven Development The main theme here was that, in a period of worldwide recession and economic stagnation, people are concerned about keeping their jobs. So there is a tendency for developers to treat knowledge as power and not share what they know about their systems with their colleagues, so when it comes time to fix a problem in production, they will be the only one who knows how to fix it – and will have made themselves an indispensable cog in a machine so you cannot be fired. So developers avoid documentation at all costs, or if documentation is required, put it on a USB chip and lock it in a lock box. As in the first anti-pattern, the idea here is that communicating well with your colleagues is essential and documentation is a key part of this. Social interactions are essential. Both Verburg and Evans insisted that increasingly, year by year, successful software development is more about communication than the technical aspects of the craft. Developers who understand this are the ones who will have the most success. Anti-Pattern Three: Distracted by Shiny – Always Use the Latest Technology to Stay AheadThe temptation here is to pick out some obscure framework, try a bit of Scala, HTML5, and Clojure, and always use the latest technology and upgrade to the latest point release of everything. Don’t worry if something works poorly because you are ahead of the curve. Verburg and Evans insisted that there need to be sound reasons for everything a developer does. Developers should not bring in something simply because for some reason they just feel like it or because it’s new. They recommended a site run by a developer named Matt Raible with excellent comparison spread sheets regarding Web frameworks and other apps. They praised it as a useful tool to help developers in their decision-making processes. They pointed out that good developers sometimes make bad choices out of boredom, to add shiny things to their CV, out of frustration with existing processes, or just from a lack of understanding. They pointed out that some code may stay in a business system for 15 or 20 years, but not all code is created equal and some may change after 3 or 6 months. Developers need to know where the code they are contributing fits in. What is its likely lifespan? Anti-Pattern Four: Design-Driven Design The anti-pattern: If you want to impress your colleagues and bosses, use design patents left, right, and center – MVC, Session Facades, SOA, etc. Or the UML modeling suite from IBM, back in the day… Generate super fast code. And the more jargon you can talk when in the vicinity of the manager the better.Verburg shared a true story about a time when he was interviewing a guy for a job and asked him what his previous work was. The interviewee said that he essentially took patterns and uses an approved book of Enterprise Architecture Patterns and applied them. Verburg was dumbstruck that someone could have a job in which they took patterns from a book and applied them. He pointed out that the idea that design is a separate activity is simply wrong. He repeated a saying that he uses, “You should pay your junior developers for the lines of code they write and the things they add; you should pay your senior developers for what they take away.”He explained that by encouraging people to take things away, the code base gets simpler and reflects the actual business use cases developers are trying to solve, as opposed to the framework that is being imposed. He told another true story about a project to decommission a very long system. 98% of the code was decommissioned and people got a nice bonus. But the 2% remained on the mainframe so the 98% reduction in code resulted in zero reduction in costs, because the entire mainframe was needed to run the 2% that was left. There is an incentive to get rid of source code and subsystems when they are no longer needed. The session continued with several more anti-patterns that were equally insightful.

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• Troubleshooting .NET "Fatal Execution Engine Error"

  - by JYelton

  Summary: I periodically get a .NET Fatal Execution Engine Error on an application which I cannot seem to debug. The dialog that comes up only offers to close the program or send information about the error to Microsoft. I've tried looking at the more detailed information but I don't know how to make use of it. Error: The error is visible in Event Viewer under Applications and is as follows: .NET Runtime version 2.0.50727.3607 - Fatal Execution Engine Error (7A09795E) (80131506) The computer running it is Windows XP Professional SP 3. (Intel Core2Quad Q6600 2.4GHz w/ 2.0 GB of RAM) Other .NET-based projects that lack multi-threaded downloading (see below) seem to run just fine. Application: The application is written in C#/.NET 3.5 using VS2008, and installed via a setup project. The app is multi-threaded and downloads data from multiple web servers using System.Net.HttpWebRequest and its methods. I've determined that the .NET error has something to do with either threading or HttpWebRequest but I haven't been able to get any closer as this particular error seems impossible to debug. I've tried handling errors on many levels, including the following in Program.cs: // handle UI thread exceptions Application.ThreadException += new ThreadExceptionEventHandler(Application_ThreadException); // handle non-UI thread exceptions AppDomain.CurrentDomain.UnhandledException += new UnhandledExceptionEventHandler(CurrentDomain_UnhandledException); Application.EnableVisualStyles(); Application.SetCompatibleTextRenderingDefault(false); // force all windows forms errors to go through our handler Application.SetUnhandledExceptionMode(UnhandledExceptionMode.CatchException); More Notes and What I've Tried... Installed Visual Studio 2008 on the target machine and tried running in debug mode, but the error still occurs, with no hint as to where in source code it occurred. When running the program from its installed version (Release) the error occurs more frequently, usually within minutes of launching the application. When running the program in debug mode inside of VS2008, it can run for hours or days before generating the error. Reinstalled .NET 3.5 and made sure all updates are applied. Broke random cubicle objects in frustration. Rewritten parts of code that deal with threading and downloading in attempts to catch and log exceptions, though logging seemed to aggravate the problem (and never provided any data). Question: What steps can I take to troubleshoot or debug this kind of error? Memory dumps and the like seem to be the next step, but I'm not experienced at interpreting them. Perhaps there's something more I can do in the code to try and catch errors... It would be nice if the "Fatal Execution Engine Error" was more informative, but internet searches have only told me that it's a common error for a lot of .NET-related items.

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• Team Foundation Server Setup/Access

  - by Angel Brighteyes

  What I need: A TFS 2010 Setup that allows 2 application developers to access the TFS from remote locations. How it is setup: Server 2008 Standard 2g Ram 300g HD space SharePoint Server 2007, using SQL Server 2005 SQL Server 2008 Standard Team Foundation Server 2010 IIS 7 Sharepoint Bindings: TFS.DynAccount.Me:80; TFS:80 TFS Bindings: TFS.DynAccount.Me:8080; TFS:8080 Using DynDNS service to account for the dynamic ip address being used, this is a requirement for the moment until I can get a better isp package. Access using Local Accounts Server is not setup on a domain, or as a domain. Consequently I did not setup AD services. Problem: When logged into TFS using my credentials TFS\AdminUser through the DynDNS account TFS.DynAccount.Me I recieve the 'Red X of Death' on the Documents and Reports folder. When logged into the TFS through the local peer to peer network using the same credentials TFS\AdminUser I do not receive the 'Red X of Death' problem. Further Troubleshooting: When users 'Right Click' the 'TeamProject1' Click 'Show Project Portal' it tries to take them to http://TFS:8080 instead of http://TFS.DynAccount.Me:8080, which doing further research I am assuming that it is because team foundation server was setup with a local name of TFS instead of 'TFS.DynAccount.Me' as specified here in Visual Studio Magazines: The Red X of Death. Users can Access the Team Portal for SharePoint via http://TFS.DynAccount.Me/TeamCollection/TeamProject so it is not like we are dead in the water or anything. However, as most employees/staff are prone to do, they have expressed a great distaste for having to do it this way and just be patient until the current project is finished since we are under a very strict deadline. Is there a way to set this up differently, or change some settings someplace, reinstall it, point a CName record for our domain website to the DynAccount (e.g. TFS.OurDomain.com points to TFS.DynAccount.Me, which consequently does allow access to the http site without issues), or something. I really don't feel like after all the time and effort I have spent into, first the cost, second the bloody install, third learning SharePoint well enough, fourth the hours into days spent on this, fifth more troubleshooting, sixth employee headaches to just let it lay where it is at. I figure in my spare/off time I would keep trying to get this to work. So I really appreciate any help any one can give me. I know this is probably something really stupid simple that I will 'Face Palm' over, but at the moment the stress and frustration just has me beat. Thank you again, this community has always been a great help.

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• Exporting a report from Crystal 8.5 causes the report to first refresh, then export, with unexpected

  - by LittleBobbyTables

  We have a VB6 application that can generate reports using the Crystal Reports 8.5 runtime. To generate one of the more complicated reports we have, the VB app does the following: Deletes records from a SQL table (we'll call it Foo) based on the session ID of the user Performs a select statement, and populates the Foo table with the contents of the select statement. Massages the data in Foo. Executes the report (we'll call it Bar). The Bar report uses the Foo table as part of some outer joins to get some descriptions. After the report is opened and populated, the code then deletes the records in Foo. If you ever look in Foo there will be no data since it is always purged at the end, but the Crystal Report will still have the data, since Foo wasn't cleared out until after the report ran. Most sites can export this report afterwards, to either PDF or Excel, with no issue. One site, however, has two servers in production where if you attempt to export the Bar report (doesn't matter what format it is exported to), the report will visibly refresh and then export the report in the requested format. This refresh, however, causes the exported data to be invalid because the report is still doing the outer joins to the Foo table, which is now empty. I'm at a total loss why the report refreshes before printing on these two servers. One server has Crystal Reports 8.5 installed on it as well as the Crystal Reports 8.5 runtime (so they can modify reports). The other server only has the Crystal Reports 8.5 runtime (so you can generate reports from the VB application, but can't modify them on that server). Both of the servers belong to a French site. Another support staff here said the issue sounded vaguely familiar to an issue a few years ago, and suggested re-registering DLLs. I have tried unregistering and re-registering the following DLLs out of frustration: Crystl32.ocx crxlat32.dll cpeau32.dll exportmodeller.dll crtslv.dll atl.dll Unregistering and re-registering the above DLLs does not fix the issue. If we take the problem report, and run it on any of our development or QA servers, we have no issues; the report does NOT refresh before exporting, and the data looks consistent. It seems like a server or regional setting may be causing this, but what could possibly cause the report to refresh before exporting on only two of our servers? The most obvious solution is to simply alter the code so the Foo table isn't purged after the report is run, only when the report is run, but this is a production issue, the customer wants a fix now, and there's quite a few hoops to jump through to make the change.

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• How to make freelance clients understand the costs of developing and maintaining mature products?

  - by John

  I have a freelance web application project where the client requests new features every two weeks or so. I am unable to anticipate the requirements of upcoming features. So when the client requests a new feature, one of several things may happen: I implement the feature with ease because it is compatible with the existing platform I implement the feature with difficulty because I have to rewrite a significant portion of the platform's foundation Client withdraws request because it costs too much to implement against existing platform At the beginning of the project, for about six months, all feature requests fell under category 1) because the system was small and agile. But for the past six months, most feature implementation fell under category 2). The system is mature, forcing me to refactor and test everytime I want to add new modules. Additionally, I find myself breaking things that use to work, and fixing it (I don't get paid for this). The client is starting to express frustration at the time and cost for me to implement new features. To them, many of the feature requests are of the same scale as the features they requested six months ago. For example, a client would ask, "If it took you 1 week to build a ticketing system last year, why does it take you 1 month to build an event registration system today? An event registration system is much simpler than a ticketing system. It should only take you 1 week!" Because of this scenario, I fear feature requests will soon land in category 3). In fact, I'm already eating a lot of the cost myself because I volunteer many hours to support the project. The client is often shocked when I tell him honestly the time it takes to do something. The client always compares my estimates against the early months of a project. I don't think they're prepared for what it really costs to develop, maintain and support a mature web application. When working on a salary for a full time company, managers were more receptive of my estimates and even encouraged me to pad my numbers to prepare for the unexpected. Is there a way to condition my clients to think the same way? Can anyone offer advice on how I can continue to work on this web project without eating too much of the cost myself? Additional info - I've only been freelancing full time for 1 year. I don't yet have the high end clients, but I'm slowly getting there. I'm getting better quality clients as time goes by.

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• What to name 2 methods with same signatures

  - by coffeeaddict

  Initially I had a method in our DL that would take in the object it's updating like so: internal void UpdateCash(Cash Cash) { using (OurCustomDbConnection conn = CreateConnection("UpdateCash")) { conn.CommandText = @"update Cash set captureID = @captureID, ac_code = @acCode, captureDate = @captureDate, errmsg = @errorMessage, isDebit = @isDebit, SourceInfoID = @sourceInfoID, PayPalTransactionInfoID = @payPalTransactionInfoID, CreditCardTransactionInfoID = @CreditCardTransactionInfoID where id = @cashID"; conn.AddParam("@captureID", cash.CaptureID); conn.AddParam("@acCode", cash.ActionCode); conn.AddParam("@captureDate", cash.CaptureDate); conn.AddParam("@errorMessage", cash.ErrorMessage); conn.AddParam("@isDebit", cyberCash.IsDebit); conn.AddParam("@PayPalTransactionInfoID", cash.PayPalTransactionInfoID); conn.AddParam("@CreditCardTransactionInfoID", cash.CreditCardTransactionInfoID); conn.AddParam("@sourceInfoID", cash.SourceInfoID); conn.AddParam("@cashID", cash.Id); conn.ExecuteNonQuery(); } } My boss felt that creating an object every time just to update one or two fields is overkill. But I had a couple places in code using this. He recommended using just UpdateCash and sending in the ID for CAsh and field I want to update. Well the problem is I have 2 places in code using my original method. And those 2 places are updating 2 completely different fields in the Cash table. Before I was just able to get the existing Cash record and shove it into a Cash object, then update the properties I wanted to be updated in the DB, then send back the cash object to my method above. I need some advice on what to do here. I have 2 methods and they have the same signature. I'm not quite sure what to rename these because both are updating 2 completely different fields in the Cash table: internal void UpdateCash(int cashID, int paypalCaptureID) { using (OurCustomDbConnection conn = CreateConnection("UpdateCash")) { conn.CommandText = @"update Cash set CaptureID = @paypalCaptureID where id = @cashID"; conn.AddParam("@captureID", paypalCaptureID); conn.ExecuteNonQuery(); } } internal void UpdateCash(int cashID, int PayPalTransactionInfoID) { using (OurCustomDbConnection conn = CreateConnection("UpdateCash")) { conn.CommandText = @"update Cash set PaymentSourceID = @PayPalTransactionInfoID where id = @cashID"; conn.AddParam("@PayPalTransactionInfoID", PayPalTransactionInfoID); conn.ExecuteNonQuery(); } } So I thought hmm, maybe change the names to these so that they are now unique and somewhat explain what field its updating: UpdateCashOrderID UpdateCashTransactionInfoID ok but that's not really very good names. And I can't go too generic, for example: UpdateCashTransaction(int cashID, paypalTransactionID) What if we have different types of transactionIDs that the cash record holds besides just the paypalTransactionInfoID? such as the creditCardInfoID? Then what? Transaction doesn't tell me what kind. And furthermore what if you're updating 2 fields so you have 2 params next to the cashID param: UpdateCashTransaction(int cashID, paypalTransactionID, someOtherFieldIWantToUpdate) see my frustration? what's the best way to handle this is my boss doesn't like my first route?

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• Get UITableView to scroll to the selected UITextField and Avoid Being Hidden by Keyboard

  - by Lauren Quantrell

  I have a UITextField in a table view on a UIViewController (not a UITableViewController). If the table view is on a UITableViewController, the table will automatically scroll to the textField being edited to prevent it from being hidden by the keyboard. But on a UIViewController it does not. I have tried for a couple of days reading through multiple ways to try to accomplish this and I cannot get it to work. The closest thing that actually scrolls is: -(void) textFieldDidBeginEditing:(UITextField *)textField { // SUPPOSEDLY Scroll to the current text field CGRect textFieldRect = [textField frame]; [self.wordsTableView scrollRectToVisible:textFieldRect animated:YES]; } However this only scrolls the table to the topmost row. What seems like an easy task has been a couple of days of frustration. I am using the following to construct the tableView cells: - (UITableViewCell *)tableView:(UITableView *)aTableView cellForRowAtIndexPath:(NSIndexPath *)indexPath { NSString *identifier = [NSString stringWithFormat: @"%d:%d", [indexPath indexAtPosition: 0], [indexPath indexAtPosition:1]]; UITableViewCell *cell = [aTableView dequeueReusableCellWithIdentifier:identifier]; if (cell == nil) { cell = [[[UITableViewCell alloc] initWithStyle:UITableViewCellStyleDefault reuseIdentifier:identifier] autorelease]; cell.accessoryType = UITableViewCellAccessoryNone; UITextField *theTextField = [[UITextField alloc] initWithFrame:CGRectMake(180, 10, 130, 25)]; theTextField.adjustsFontSizeToFitWidth = YES; theTextField.textColor = [UIColor redColor]; theTextField.text = [textFieldArray objectAtIndex:indexPath.row]; theTextField.keyboardType = UIKeyboardTypeDefault; theTextField.returnKeyType = UIReturnKeyDone; theTextField.font = [UIFont boldSystemFontOfSize:14]; theTextField.backgroundColor = [UIColor whiteColor]; theTextField.autocorrectionType = UITextAutocorrectionTypeNo; theTextField.autocapitalizationType = UITextAutocapitalizationTypeNone; theTextField.clearsOnBeginEditing = NO; theTextField.textAlignment = UITextAlignmentLeft; //theTextField.tag = 0; theTextField.tag=indexPath.row; theTextField.delegate = self; theTextField.clearButtonMode = UITextFieldViewModeWhileEditing; [theTextField setEnabled: YES]; [cell addSubview:theTextField]; [theTextField release]; } return cell; } I suspect I can get the tableView to scroll properly if I can somehow pass the indexPath.row in the textFieldDidBeginEditing method? Any help is appreciated.

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• web design PSD to html -> more direct ways?

  - by Assembler

  At work I see one colleague designing a site in Photoshop/Fireworks, I see another taking this data, slicing it up and using Dreamweaver to rebuild the same from scratch. It seems like too much mucking around! I know that Photoshop can output a tables based HTML, and Fireworks will create divs with absolute positioning; neither appear to be very helpful. Admittedly, I haven't tried much of (DW/FW) (CS4/CS3) since becoming a programmer, so I don't know if new versions are addressing this work flow issue, but are we still double handling things? Can we attach some sort of layout metadata (this is a rollover button, this will be a SWF, this will be text, this logo will hide "xyz" <h1> text etc) to slices to aid in layout generation? are there some secret tools which assist in this conversion process? Or are we still restricted to doing things by hand? The frustration continues when said hand built page needs to be reworked again to fit Smarty Templates/Wordpress/generic CMS. I acknowledge that designers need to be free of systems to be able to do whatever, but most conventional sites have: a header with navigation a sidebar with more links the main content part maybe another sidebar a footer Given the similarity of a lot of components, shouldn't there be a more systematic approach to going from sliced designs to functional HTML? Or am I over-simplifying things? -edit- Mmmmm.... I suppose I will accept an answer, but they weren't really what I was looking for. It just seems like designing the DOM is a bit of holy grail ("It's only a model!"), and maybe with all the "groovy" things you can do with HTML and Javascript, it would be mighty hard work, but with a set of constraints (that 960 stuff looks interesting), some well designed reset style sheets and a bit of... fairy dust? we should be able to improve the work flow. Photoshop's tables by themselves are pretty much useless, I agree, but surely we can take this data, and then select a group of cells and say "right, this is a text div, overflow:auto" or "these cells are an image block, style it with the same height/width as the selected area". Admittedly here at work there are other elephants in the room that need to make their formal introductions to management, but some parts of the designpage workflow seem... uneducated at best.

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• Internal drives vs USB-3 with external SSD or eSata with External SSD

  - by normstorm

  I have a need to carry VMWare Virtual Machines with me for work. These are very large files (each VM is 20GB or more) and I carry around about 40 to 50 VM's to simulate different software configurations for different client needs. Key: they won't fit on the internal hard drive of my current laptop. I currently execute the VM's from an external 7200RPM 2.5" USB-2 drive. I keep copies of the VM's on other 5400 external USB-2 drives. The VM's work from this drive, but they are slow, costing me much time and frustration. It can take upwards of 30 minutes just to make a copy of one of the VM's. They can take upwards of 10-15 minutes to fully launch and then they operate sluggishly. I am buying a new laptop (Core I7, 8GB RAM and other high-end specs). I intend to buy an SSD for the O/S volume (C:). This SSD will not be large enough to hold the VM's. I have always wanted a second internal hard drive to operate the VM's. To have two hard drives, though, I am finding that I will have to go to a 17" laptop which would be bulky/heavy. I am instead considering purchasing a 15" laptop with either an eSATA port or USB-3 ports and then purchasing two external drives. One of the drives might be an external SSD (maybe OCX brand) for operating the VM's and the other a 7400RPM 1TB hard drive for carrying around the VM's not currently in use. The question is which options would give me the biggest bang for the buck and the weight: 1) 2nd Internal SSD hard drive. This would mean buying a 17" laptop with two drive "bays". The first bay would hold an SSD drive for the C: drive. I would leave the first bay empty from the manufacture and then purchase/install an aftermarket SSD drive. This second SSD drive would have to be very large (256 GB), which would be expensive. I would still also need another external hard drive for carrying around the VM's not in use. 2) 2nd internal hard drive - 7400 RPM. Again, a 17" laptop would be required, but there are models available with on SSD drive for the C: drive and a second 7200 RPM hard drives. The second drive could probably be large enough to hold the VM's in use as well as those not in use. But would it be fast enough to drive the VM's? 3) USB-3 with External SSD. I could buy a 15" laptop with an SSD drive for the C: drive and a second hard drive for general files. I would operate the VM's from an external USB-3 SSD drive and have a third USB-3 external 7200 RPM drive for holding the VM's not in use. 4) eSATA with External SSD. Ditto, just eSATA instead of USB-3 5) USB-3 with External 7400 RPM drive. Ditto, but the drive running the VM's would be USB-3 attached 7400 RPM drives rather than SSD. 6) eSATA with External 7400 RPM drive. Dittor, but the drive running the VM's would be eSATA attached 7400 RPM drives rather than SSD. Any thoughts on this and any creative solutions?

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• Issues configuring Exchange 2010 as well as SSL problems.

  - by Eric Smith

  Possibly-Relevant Background Info: I've recently moved up from icky shared hosting to a glorious, Remote Desktop-administrated VPS server running Windows Server 2008 R2. Even though I'm only 21 now and a computer science major, I've tried to play with every Windows Server release since '03, just to learn new things. What usually happens is inevitably I'll do something wrong and pretty much ruin the install. You're dealing with an amateur here :) Through the past few months of working with my new server, I've mastered DNS, IIS, got Team Foundation Server running (yay!), and can install all of the other basics like SQL Server and Active Directory. The Problem: Now, these last few weeks I've been trying to install Exchange Server 2010 (SP1). To make a long story short, it took me several attempts, and I even had to get my server wiped just so I could start fresh since Exchange decided uninstalling properly was for sissies (cost me $20, bah). Today, at long last, I got Exchange mostly working. There were two main problems left, however, that left me unsatisfied: Exchange installed itself and all of its child sites into Default Web Site. I wanted to access Exchange via mail.domain.com, but instead everything was configured to domain.com. My limited server admin knowledge was not enough to configure IIS or Exchange to move itself over to the website I had set up for it, appropriately titled 'mail.domain.com', which I had bound to a dedicated IP address (I was told this was necessary, but he may have been wrong). I have two SSL certificates: one for my main domain and one for my mail subdomain. For whatever reason, I had issues geting Exchange to use my mail certificate, even though I had assigned the proper roles in the MMC. I did, at one point, get it to work (or mostly work, anyways. Frankly, my memory of today is clouded by intense frustration). Additionally, I was confused which type of SSL certificate I should be using for Exchange. My SSL provider, GoDaddy, allows me to request a new certificate whenever, so I can use either the certificate request provided by IIS or the more complicated and specific request you can create with Exchange. Which type should I be using, the IIS or Exchange certificate? If I must use the Exchange certificate, will that 1) cause issues when I bind that certificate to my mail.domain.com subdomain or 2) is that an unnecessary step? The SSL Certificate Strikes Back When I thought I had the proper SSL certificate assigned for those brief, sweet moments, Google Chrome reported the correct mail.domain.com certificate when browsing https://mail.domain.com. However, Outlook 2010 threw up an error when trying to configure my email account claiming that the certificate didn't match the domain of "mail.domain.com". Is this an issue that will be resolved by problem #2 or is it a separate one entirely? Apologies for the massive wall of text, but I wanted to provide as much info as I possibly could. Exchange is the last thing I'd like installed on my server, and naturally it's turning out to be the hardest. Thanks for any info at all. Even a point in a vague direction would be a huge help at this point. Thanks! -Eric P.S.: The reason I keep ruining my install is that when I attempt to uninstall Exchange, something invariably goes wrong. The last time the uninstaller complained that there was still a mailbox active and it couldn't proceed until I deleted it. ... The only mailbox left was the Administrator account, the built-in one I couldn't delete. So I attempted to manually uninstall it following several guides online only to now be stuck unable to launch the installer and have to get my system wiped AGAIN for the second time today ($40 down the drain, bah!). I do not understand at all why "uninstall" just can't mean "hey, you, delete everything and go away". There's not even a force uninstall option, only a "recover system" option that just fails to fix anything and makes it so I can't even use the GUI uninstaller. </rant>

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• Backup, Migrate or Clone Failing CentOS 4 (LVM)

  - by Hegelworm

  I've been running a BlueQuartz CentOS 4 system (Nuonce.net distro) for a few years now and although the hard drive (Deskstar) has always been a bit noisy, on a few recent occasions I've heard it having trouble spinning up. Basically, I want to clone this drive to a similar sized one (80 Gig). I've spent many hours reading upon dd, dd_rescue, rsync, clonezilla and LVM mirroring yet the sheer number of options and nightmarish accounts has left me frozen - unable to make an informed decision as to how to start. I've made a few attempts. dd failed after about 2 hours, as, although the drives appeared to be identical on the surface (ATA Seagate Barracudas, Thai not Chinese), the destination drive is slightly smaller. My most recent attempt involved using a Debian CD to format the new drive and then rsync-ing everything over and editing the new drive's grub and fstab to reflect the changes. No joy here either as I hadn't chosen LVM when partitioning the destination drive and it wouldn't boot. As you can probably tell, I'm out of my depth here and a panic-invoking mixture of caution and frustration has prompted me to sign up here. The server itself, although not strictly a production environment, has a very specific installation of Festival, LAME and ffMpeg and provides the back-end for a Text-to-Speech jQuery plugin that I've built over the last 2 years. I'm also planning to rebuild the whole TTS system on Debian as the existing CentOS system still has PHP4 etc. For now though, I'd really like to just shift everything over to a new drive. As this is my first post, please feel free to lay any house rules on me that I might've overlooked; I've been hovering around StackOverflow for a while now but have only just signed up. Many thanks. Update: Thanks for your responses so far - it's much appreciated and makes me feel a little more confident when I can double-check things here. I had the idea of doing a fresh install of CentOS (from the original disk) on the new drive so the partitions and LVM were all set up correctly (after disconnecting my source drive to prevent painful mistakes). I then booted into rescue mode from the same CD, and, to avoid a conflicting label, changed the /boot partition's label using e2label to /bootnew. I then changed the VolGroup name using lvm vgrename from VolGroup00 to VolGroup001. I could then boot with both drives in. After mounting the new drive (via its VolGroup001 alias) into /newhd, I rsync-ed over everything I could to the new drive, using -avr switches and backslashes. Like mentioned here. I then disconnected my original source drive again, booted from the liveCD again, changed back the boot partition label from /bootnew to /boot using e2label and then renamed the VolGroup back to VolGroup00. I then rebooted and it went through the familiar start-up routine only to not find a host of files in proc, usr, lib, var etc. The boot did complete but there were lots of red 'FAILS'. I could log in with my existing creds, but the network was kaput, I couldn't startX (desktop GUI) and there were also a few (a lot) of error messages pertaining to iptables. Back to square one. I naively thought I'd nailed it. Shall I just buy a bigger hard drive and attempt the dd route? I've read that this can mess with LVM setups and there's the added risk of working on two unmounted drives at once with a low-level tool. Thanks again.

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• Why We Should Learn to Stop Worrying and Love Millennials

  - by HCM-Oracle

  By Christine Mellon Much is said and written about the new generations of employees entering our workforce, as though they are a strange specimen, a mysterious life form to be “figured out,” accommodated and engaged – at a safe distance, of course.  At its worst, this talk takes a critical and disapproving tone, with baby boomer employees adamantly refusing to validate this new breed of worker, let alone determine how to help them succeed and achieve their potential.   The irony of our baby-boomer resentments and suspicions is that they belie the fact that we created the very vision that younger employees are striving to achieve.  From our frustrations with empty careers that did not fulfill us, from our opposition to “the man,” from our sharp memories of our parents’ toiling for 30 years just for the right to retire, from the simple desire not to live our lives in a state of invisibility, came the seeds of hope for something better. One characteristic of Millennial workers that grew from these seeds is the desire to experience as much as possible.  They are the “Experiential Employee”, with a passion for growing in diverse ways and expanding personal and professional horizons.  Rather than rooting themselves in a single company for a career, or even in a single career path, these employees are committed to building a broad portfolio of experiences and capabilities that will enable them to make a difference and to leave a mark of significance in the world.  How much richer is the organization that nurtures and leverages this inclination?  Our curmudgeonly ways must be surrendered and our focus redirected toward building the next generation of talent ecosystems, if we are to optimize what future generations have to offer.   Accelerating Professional Development In spite of our Boomer grumblings about Millennials’ “unrealistic” expectations, the truth is that we have a well-matched set of circumstances.  We have executives-in-waiting who want to learn quickly and a concurrent, urgent need to ramp up their development time, based on anticipated high levels of retirement in the next 10+ years.  Since we need to rapidly skill up these heirs to the corporate kingdom, isn’t it a fortunate coincidence that they are hungry to learn, develop and move fluidly throughout our organizations??  So our challenge now is to efficiently operationalize the wisdom we have acquired about effective learning and development.   We have already evolved from classroom-based models to diverse instructional methods.  The next step is to find the best approaches to help younger employees learn quickly and apply new learnings in an impactful way.   Creating temporary or even permanent functional partnerships among Millennial employees is one way to maximize outcomes.  This might take the form of 2 or more employees owning aspects of what once fell under a single role.  While one might argue this would mean duplication of resources, it could be a short term cost while employees come up to speed.  And the potential benefits would be numerous:  leveraging and validating the inherent sense of community of new generations, creating cross-functional skills with broad applicability, yielding additional perspectives and approaches to traditional work outcomes, and accelerating the performance curve for incumbents through Cooperative Learning (Johnson, D. and Johnson R., 1989, 1999).  This well-researched teaching strategy, where students support each other in the absorption and application of new information, has been shown to deliver faster, more efficient learning, and greater retention. Alternately, perhaps short term contracts with exiting retirees, or former retirees, to help facilitate the development of following generations may have merit.  Again, a short term cost, certainly.  However, the gains realized in shortening the learning curve, and strengthening engagement are substantial and lasting. Ultimately, there needs to be creative thinking applied for each organization on how to accelerate the capabilities of our future leaders in unique ways that mesh with current culture. The manner in which performance is evaluated must finally shift as well.  Employees will need to be assessed on how well they have developed key skills and capabilities vs. end-to-end mastery of functional positions they have no interest in keeping for an entire career. As we become more comfortable in placing greater and greater weight on competencies vs. tasks, we will realize increased organizational agility via this new generation of workers, which will be further enhanced by their natural flexibility and appetite for change. Revisiting Succession  For many years, organizations have failed to deliver desired succession planning outcomes.  According to CEB’s 2013 research, only 28% of current leaders were pre-identified in a succession plan. These disappointing results, along with the entrance of the experiential, Millennial employee into the workforce, may just provide the needed impetus for HR to reinvent succession processes.   We have recognized that the best professional development efforts are not always linear, and the time has come to fully adopt this philosophy in regard to succession as well.  Paths to specific organizational roles will not look the same for newer generations who seek out unique learning opportunities, without consideration of a singular career destination.  Rather than charting particular jobs as precursors for key positions, the experiences and skills behind what makes an incumbent successful must become essential in succession mapping.  And the multitude of ways in which those experiences and skills may be acquired must be factored into the process, along with the individual employee’s level of learning agility. While this may seem daunting, it is necessary and long overdue.  We have talked about the criticality of competency-based succession, however, we have not lived up to our own rhetoric.  Many Boomers have experienced the same frustration in our careers; knowing we are capable of shining in a particular role, but being denied the opportunity due to how our career history lined up, on paper, with documented job requirements.  These requirements usually emphasized past jobs/titles and specific tasks, versus capabilities, drive and willingness (let alone determination) to learn new things.  How satisfying would it be for us to leave a legacy where such narrow thinking no longer applies and potential is amplified? Realizing Diversity Another bloom from the seeds we Boomers have tried to plant over the past decades is a completely evolved view of diversity.  Millennial employees assume a diverse workforce, and are startled by anything less.  Their social tolerance, nurtured by wide and diverse networks, is unprecedented.  College graduates expect a similar landscape in the “real world” to what they experienced throughout their lives.  They appreciate and seek out divergent points of view and experiences without needing any persuasion.  The face of our U.S. workforce will likely see dramatic change as Millennials apply their fresh take on hiring and building strong teams, with an inherent sense of inclusion.  This wonderful aspect of the Millennial wave should be celebrated and strongly encouraged, as it is the fulfillment of our own aspirations. Future Perfect The Experiential Employee is operating more as a free agent than a long term player, and their commitment will essentially last as long as meaningful organizational culture and personal/professional opportunities keep their interest.  As Boomers, we have laid the foundation for this new, spirited employment attitude, and we should take pride in knowing that.  Generations to come will challenge organizations to excel in how they identify, manage and nurture talent. Let’s support and revel in the future that we’ve helped invent, rather than lament what we think has been lost.  After all, the future is always connected to the past.  And as so eloquently phrased by Antoine Lavoisier, French nobleman, chemist and politico:  “Nothing is Lost, Nothing is Created, and Everything is Transformed.” Christine has over 25 years of diverse HR experience.  She has held HR consulting and corporate roles, including CHRO positions for Echostar in Denver, a 6,000+ employee global engineering firm, and Aepona, a startup software firm, successfully acquired by Intel. Christine is a resource to Oracle clients, to assist in Human Capital Management strategy development and implementation, compensation practices, talent development initiatives, employee engagement, global HR management, and integrated HR systems and processes that support the full employee lifecycle. 

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• It was a figure of speech!

  - by Ratman21

  Yesterday I posted the following as attention getter / advertisement (as well as my feelings). In the groups, (I am in) on the social networking site, LinkedIn and boy did I get responses.    I am fighting mad about (a figure of speech, really) not having a job! Look just because I am over 55 and have gray hair. It does not mean, my brain is dead or I can no longer trouble shoot a router or circuit or LAN issue. Or that I can do “IT” work at all. And I could prove this if; some one would give me at job. Come on try me for 90 days at min. wage. I know you will end up keeping me (hope fully at normal pay) around. Is any one hearing me…come on take up the challenge!     This was the responses I got.   I hear you. We just need to retrain and get our skills up to speed is all. That is what I am doing. I have not given up. Just got to stay on top of the game. Experience is on our side if we have the credentials and we are reasonable about our salaries this should not be an issue.   Already on it, going back to school and have got three certifications (CompTIA A+, Security+ and Network+. I am now studying for my CISCO CCNA certification. As to my salary, I am willing to work at very reasonable rate.   You need to re-brand yourself like a product, market and sell yourself. You need to smarten up, look and feel a million dollars, re-energize yourself, regain your confidents. Either start your own business, or re-write your CV so it stands out from the rest, get the template off the internet. Contact every recruitment agent in your town, state, country and overseas, and on the web. Apply to every job you think you could do, you may not get it but you will make a contact for your network, which may lead to a job at the end of the tunnel. Get in touch with everyone you know from past jobs. Do charity work. I maintain the IT Network, stage electrical and the Telecom equipment in my church,   Again already on it. I have email the world is seems with my resume and cover letters. So far, I have rewritten or had it rewrote, my resume and cover letters; over seven times so far. Re-energize? I never lost my energy level or my self-confidents in my work (now if could get some HR personal to see the same). I also volunteer at my church, I created and maintain the church web sit.   I share your frustration. Sucks being over 50 and looking for work. Please don't sell yourself short at min wage because the employer will think that’s your worth. Keep trying!!   I never stop trying and min wage is only for 90 days. If some one takes up the challenge. Some post asked if I am keeping up technology.   Do you keep up with the latest technology and can speak the language fluidly?   Yep to that and as to speaking it also a yep! I am a geek you know. I heard from others over the 50 year mark and younger too.   I'm with you! I keep getting told that I don't have enough experience because I just recently completed a Masters level course in Microsoft SQL Server, which gave me a project-intensive equivalent of between 2 and 3 years of experience. On top of that training, I have 19 years as an applications programmer and database administrator. I can normalize rings around experienced DBAs and churn out effective code with the best of them. But my 19 years is worthless as far as most recruiters and HR people are concerned because it is not the specific experience for which they're looking. HR AND RECRUITERS TAKE NOTE: Experience, whatever the language, translates across platforms and technology! By the way, I'm also over 55 and still have "got it"!   I never lost it and I also can work rings round younger techs.   I'm 52 and female and seem to be having the same issues. I have over 10 years experience in tech support (with a BS in CIS) and can't get hired either.   Ow, I only have an AS in computer science along with my certifications.   Keep the faith, I have been unemployed since August of 2008. I agree with you...I am willing to return to the beginning of my retail career and work myself back through the ranks, if someone will look past the grey and realize the knowledge I would bring to the table.   I also would like some one to look past the gray.   Interesting approach, volunteering to work for minimum wage for 90 days. I'm in the same situation as you, being 55 & balding w/white hair, so I know where you're coming from. I've been out of work now for a year. I'm in Michigan, where the unemployment rate is estimated to be 15% (the worst in the nation) & even though I've got 30+ years of IT experience ranging from mainframe to PC desktop support, it's difficult to even get a face-to-face interview. I had one prospective employer tell me flat out that I "didn't have the energy required for this position". Mostly I never get any feedback. All I can say is good luck & try to remain optimistic.   He said WHAT! Yes remaining optimistic is key. Along with faith in God. Then there was this (for lack of better word) jerk.   Give it up already. You were too old to work in high tech 10 years ago. Scratch that, 20 years ago! Try selling hot dogs in front of Fry's Electronics. At least you would get a chance to eat lunch with your previous colleagues....   You know funny thing on this person is that I checked out his profile. He is older than I am.

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• 5 Lessons learnt in localization / multi language support in WPF

  - by MarkPearl

  For the last few months I have been secretly working away at the second version of an application that we initially released a few years ago. It’s called MaxCut and it is a free panel/cut optimizer for the woodwork, glass and metal industry. One of the motivations for writing MaxCut was to get an end to end experience in developing an application for general consumption. From the early days of v1 of MaxCut I would get the odd email thanking me for the software and then listing a few suggestions on how to improve it. Two of the most dominant suggestions that we received were… Support for imperial measurements (the original program only supported the metric system) Multi language support (we had someone who volunteered to translate the program into Japanese for us). I am not going to dive into the Imperial to Metric support in todays blog post, but I would like to cover a few brief lessons we learned in adding support for multi-language functionality in the software. I have sectioned them below under different lessons. Lesson 1 – Build multi-language support in from the start So the first lesson I learnt was if you know you are going to do multi language support – build it in from the very beginning! One of the power points of WPF/Silverlight is data binding in XAML and so while it wasn’t to painful to retro fit multi language support into the programing, it was still time consuming and a bit tedious to go through mounds and mounds of views and would have been a minor job to have implemented this while the form was being designed. Lesson 2 – Accommodate for varying word lengths using Grids The next lesson was a little harder to learn and was learnt a bit further down the road in the development cycle. We developed everything in English, assuming that other languages would have similar character length words for equivalent meanings… don’t!. A word that is short in your language may be of varying character lengths in other languages. Some language like Dutch and German allow for concatenation of nouns which has the potential to create really long words. We picked up a few places where our views had been structured incorrectly so that if a word was to long it would get clipped off or cut out. To get around this we began using the WPF grid extensively with column widths that would automatically expand if they needed to. Generally speaking the grid replacement got round this hurdle, and if in future you have a choice between a stack panel or a grid – think twice before going for the easier option… often the grid will be a bit more work to setup, but will be more flexible. Lesson 3 – Separate the separators Our initial run through moving the words to a resource dictionary led us to make what I thought was one potential mistake. If we had a label like the following… “length : “ In the resource dictionary we put it as a single entry. This is fine until you start using a word more than once. For instance in our scenario we used the word “length’ frequently. with different variations of the word with grammar and separators included in the resource we ended up having what I would consider a bloated dictionary. When we removed the separators from the words and put them as their own resources we saw a dramatic reduction in dictionary size… so something that looked like this… “length : “ “length. “ “length?” Was reduced to… “length” “:” “?” “.” While this may not seem like a reduction at first glance, consider that the separators “:?.” are used everywhere and suddenly you see a real reduction in bloat. Lesson 4 – Centralize the Language Dictionary This lesson was learnt at the very end of the project after we had already had a release candidate out in the wild. Because our translations would be done on a volunteer basis and remotely, we wanted it to be really simple for someone to translate our program into another language. As a common design practice we had tiered the application so that we had a business logic layer, a ui layer, etc. The problem was in several of these layers we had resource files specific for that layer. What this resulted in was us having multiple resource files that we would need to send to our translators. To add to our problems, some of the wordings were duplicated in different resource files, which would result in additional frustration from our translators as they felt they were duplicating work. Eventually the workaround was to make a separate project in VS2010 with just the language translations. We then exposed the dictionary as public within this project and made it as a reference to the other projects within the solution. This solved out problem as now we had a central dictionary and could remove any duplication's. Lesson 5 – Make a dummy translation file to test that you haven’t missed anything The final lesson learnt about multi language support in WPF was when checking if you had forgotten to translate anything in the inline code, make a test resource file with dummy data. Ideally you want the data for each word to be identical. In our instance we made one which had all the resource key values pointing to a value of test. This allowed us point the language file to our test resource file and very quickly browse through the program and see if we had missed any linking. The alternative to this approach is to have two language files and swap between the two while running the program to make sure that you haven’t missed anything, but the downside of dual language file approach is that it is much a lot harder spotting a mistake if everything is different – almost like playing Where’s Wally / Waldo. It is much easier spotting variance in uniformity – meaning when you put the “test’ keyword for everything, anything that didn’t say “test” stuck out like a sore thumb. So these are my top five lessons learnt on implementing multi language support in WPF. Feel free to make any suggestions in the comments section if you feel maybe something is more important than one of these or if I got it wrong!

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• Getting JAX-WS client work on Weblogic 9.2 with ant

  - by michuk

  I've recently had lots of issues trying to deploy a JAX-WS web servcie client on Weblogic 9.2. It turns out there is no straightforward guide on how to achieve this, so I decided to put together this short wiki entry hoping it might be useful for others. Firstly, Weblogic 9.2 does not support web servcies using JAX-WS in general. It comes with old versions of XML-related java libraries that are incompatible with the latest JAX-WS (similar issues occur with Axis2, only Axis1 seems to be working flawlessly with Weblogic 9.x but that's a very old and unsupported library). So, in order to get it working, some hacking is required. This is how I did it (note that we're using ant in our legacy corporate project, you probably should be using maven which should eliminate 50% of those steps below): Download the most recent JAX-WS distribution from https://jax-ws.dev.java.net/ (The exact version I got was JAXWS2.2-20091203.zip) Place the JAX-WS jars with the dependencies in a separate folder like lib/webservices. Create a patternset in ant to reference those jars: Include the patternset in your WAR-related goal. This could look something like: (not the flatten="true" parameter - it's important as Weblogic 9.x is by default not smart enough to access jars located in a different lcoation than WEB-INF/lib inside your WAR file) In case of clashes, Weblogic uses its own jars by default. We want it to use the JAX-WS jars from our application instead. This is achieved by preparing a weblogic-application.xml file and placing it in META-INF folder of the deplotyed EAR file. It should look like this: javax.jws. javax.xml.bind. javax.xml.crypto. javax.xml.registry. javax.xml.rpc. javax.xml.soap. javax.xml.stream. javax.xml.ws. com.sun.xml.api.streaming.* Remember to place that weblogic-application.xml file in your EAR! The ant goal for that may look similar to: <jar destfile="${warfile}" basedir="${wardir}"/> <ear destfile="${earfile}" appxml="resources/${app.name}/application.xml"> <fileset dir="${dist}" includes="${app.name}.war"/> <metainf dir="resources/META-INF"/> </ear> Also you need to tell weblogic to prefer your WEB-INF classes to those in distribution. You do that by placing the following lines in your WEB-INF/weblogic.xml file: true And that's it for the weblogic-related configuration. Now only set up your JAX-WS goal. The one below is going to simply generate the web service stubs and classes based on a locally deployed WSDL file and place them in a folder in your app: Remember about the keep="true" parameter. Without it, wsimport generates the classes and... deletes them, believe it or not! For mocking a web service I suggest using SOAPUI, an open source project. Very easy to deploy, crucial for web servcies intergation testing. We're almost there. The final thing is to write a Java class for testing the web service, try to run it as a standalone app first (or as part of your unit tests) And then try to run the same code from withing Weblogic. It should work. It worked for me. After some 3 days of frustration. And yes, I know I should've put 9 and 10 under a single bullet-point, but the title "10 steps to deploy a JAX-WS web service under Web logic 9.2 using ant" sounds just so much better. Please, edit this post and improve it if you find something missing!

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• Letter to Ballmer: Making Better Consumer Devices

  - by andrewbrust

  Last year, I wrote Steve Ballmer an email, and he was kind enough to write me back.  The email contained a scan of a column I wrote praising Microsoft’s BI strategy.  His reply contained three simple words: “Super nice  thanks.” Well, now I’d like to write to Steve again, in an open letter format, and this time the love may be a bit tougher.  But I’m still super earnest. The past two days have been eventful ones for Microsoft: The company announced the departure of company veterans Robbie Bach and J Allard and the market announced Apple is now besting Microsoft in market capitalization. Plus, announcements were made that make it plain that Ballmer will, in effect, be running Microsoft’s Entertainment & Devices division himself. With that in mind, I’d like to offer my list of a dozen things I think Microsoft’s CEO should do to improve that division’s offerings and, hopefully, its bottom line. So here goes:   1. On Windows Phone 7, Stay the Course The press is teeming with headlines and reader comments proclaiming the death-before-arrival of Windows Phone 7.  That’s plain silly.  You’ve got the makings of a great and unique SmartPhone platform, and you’re the only company (even considering RIM) that can offer full fidelity Exchange integration, not to mention implementing Office on the device.  Let the existing team finish this puppy and ship it. And then have them pump out a few updates, over-the-air, quickly.  Show them that Google Android’s not the only product that can do good, rapid dot releases. And another thing: make sure your OEMs’ devices have flawless touch screens.  If they don’t, then you shouldn’t certify them for delivery to customers.  Period. Oh, and kill the Kin, quietly.  It was DOA, and you know it.   2. Move Media Center to the Xbox Platform Media Center is, at its core, a good product.  But delivering a media distribution and DVR platform on a sophisticated PC operating system like Windows 7 just creates too many moving parts.  Xbox already functions as the best Media Center extender device – it should actually be the hub as well. Media Center is mostly based on .NET code – and XNA is a .NET environment for Xbox – find a way to bridge that small gap and make Media Center a joy to work with instead of a frustration.  Beating Apple TV out of this sub-market is the lowest hanging fruit on the tree (goofy pun, but it’s true).   3. Integrate Media Center with Mediaroom, or Kill the Latter You have two media products with almost identical names.  One is for standalone DVRs and the other is for IPTV cable set tops with DVR capabilities.  Can we merge these please?  My previous request of putting Media Center on Xbox would seem to tie into this nicely, since you’ve announced plans to do that with Mediaroom already.   4. Fix the Red Ring of Death People love the Xbox, but they really don’t love sending their consoles back every 18-24 months, when they get a bunch of red lights flashing on power up.  You’ve handled this defect about as gracefully as possible, but it’s been around for a long time now and it doesn’t seem to be fixed yet.  You can do better.  In fact, you must do better, or you insult your customers.   5. Add Blu Ray to Xbox I know, streaming movies are the future; physical media is legacy technology.  So if that’s true, why did you back HD DVD so hard?  You know why: for now, the film studios won’t allow a large selection of new release, HD, surround sound content be distributed on any medium other than Blu Ray or cable pay per view/on-demand.  Don’t you want home theater buffs to see the Xbox as a fantastic device for their rigs?  Don’t you want to put PlayStation 3 out of its misery?  And if you follow my suggestions above (move Media Center to the Xbox and fix the Red Ring problem), you’d have it all sewn up.  Do I think Blu Ray functionality will move a lot of units?  No.  Do I think that it would move more units with desperately needed influential home theater consumers?  You bet.  And you might sell more ZunePass subscriptions in the process. But while you’re at it, make the fan quieter, please.   6. Make More of Windows Home Server Home Server is a fantastic product.  And for reasons unknown to me, it seems like you’re letting it languish.  Development of the add-in ecosystem seems underfunded.  WHS’ unparalleled ease of use and reliability for home PC backup (and emergency restores) goes unsung.  Product cycles are slow.  Support for your OEMs, who are doing great work, especially in the green space with Atom CPUs, seems lacking.  You’ve married a trophy girl and you keep her cloistered at home!  That’s cruel, unusual and, um, incredibly ill-advised.  Make use of this ace card, and while you’re at it, give it real integration with Media Center.  The integration thus far proof-of-concept quality.  You should go way past that – both products will benefit immeasurably.   7. Set Up a Partner Platform for Custom Installers There’s a whole sub-industry of companies that install, integrate and configure home theater, security and connected home products.  They have an industry group. They are influential in the high-end of the consumer electronics industry, and so are their customers.  They love Media Center and they love Windows Home Server.  But I have talked to several of them at the Consumer Electronics Show and they tell me you don’t love them.  They find it very difficult to do business with Microsoft, even though they want nothing more than to sell and evangelize your platform.  This is a travesty.  Please fix it.  Get Allison Watson and the Microsoft Partner Network on board and have her hire someone who knows how to run a channel program for consumer electronics companies.  Problem solved.  Markets expanded.   8. Make Your Own Hardware In other areas, I know you love your partners.  I help run one, so I appreciate that.  But when it came to Xbox and Zune you built them it yourself (albeit on a contract basis, which is fine).  Windows Phone 7 has a chance to work as an OEM play, but it would work better if you produced the devices.  At least consider building a reference device that sells alongside your OEMs’ offerings.  That’s what Google did with the Nexxus One.  And while that phone was not itself a big seller, it catalyzed two wonderful things : (1) a quality bar was set and (2) partners exceeded it.  Before the Nexxus One, the best Android handset out there was the Motorola Droid. The Nexxus One was better, and the HTC Droid Incredible and Evo 4G are now even better than Google’s phone, which is why Verizon and Sprint decided not to carry it.  Imagine if all Windows Phone 6.x devices were on par with the HTC HD2.  I tend to believe you’d have a lot bigger market share than you do now.   9. Continue with Your Retail Initiative From what I hear, it sounds like it’s going well.  And this goes right along with making your own hardware.  When you build it, they will come.  And then it makes the likes of Best Buy and Staples do better.   10. Make an Acquisition (or Two) TiVo and/or Moxi look ripe for the picking.  With their ability to build stuff people love and your ability to run a business, you might just have something.  But do a better job than you did when you bought Danger.  Buy the ideas, not just the customers, eh?   11. Make Beautiful Stuff You’ve heard this one before, I know.  But I have some head-shrinking advice on this one.  You know that Apple obsesses over its industrial design.  You know that appeals to consumers.  But it seems you think doing so is Apple’s game exclusively and so you shouldn’t even try.  Bull dinky.  Come to New York and visit the Museum of Modern Art’s Architecture and Design gallery.  You’ll see that lots of companies and product categories have had very high design value well before Apple existed.  You can do this, and the Zune HD was a great start.  Now run with that.  Find those negative voices in your head that are telling you that you can’t and shut them up.  For good.   12. Burst the Bubble Some of the products you’ve built seem like they were conceived in a bizarro world.  That would appear to be the result of groupthink.  You must do better.  And there’s lots of people willing to advise you.  This includes just about everyone in the Regional Director program, and probably a bunch of MVPs.  Heck, I bet the guys at Engadget could help out too.  Imagine if you let them see the Kin before it shipped.  Talk to high-end gear consumers.  Talk to Best Buy and CostCo customers too.   Signing Off I hope this was of value to you.  As I wrote this I kept telling myself how obvious, even trite, some of these pieces of advice were and then, because of that, doubting they’d really help.  But I decided that they must not be obvious to Microsoft.  Sometimes when you get wrapped up in stuff, it’s hard to clear your head.  I think my head’s pretty clear here though (I’m wrapped up in other stuff), so maybe my perspective can help.  If not, well, then, I guess they all can’t be super nice.

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• New Bundling and Minification Support (ASP.NET 4.5 Series)

  - by ScottGu

  This is the sixth in a series of blog posts I'm doing on ASP.NET 4.5. The next release of .NET and Visual Studio include a ton of great new features and capabilities.  With ASP.NET 4.5 you'll see a bunch of really nice improvements with both Web Forms and MVC - as well as in the core ASP.NET base foundation that both are built upon. Today’s post covers some of the work we are doing to add built-in support for bundling and minification into ASP.NET - which makes it easy to improve the performance of applications.  This feature can be used by all ASP.NET applications, including both ASP.NET MVC and ASP.NET Web Forms solutions. Basics of Bundling and Minification As more and more people use mobile devices to surf the web, it is becoming increasingly important that the websites and apps we build perform well with them. We’ve all tried loading sites on our smartphones – only to eventually give up in frustration as it loads slowly over a slow cellular network.  If your site/app loads slowly like that, you are likely losing potential customers because of bad performance.  Even with powerful desktop machines, the load time of your site and perceived performance can make an enormous customer perception. Most websites today are made up of multiple JavaScript and CSS files to separate the concerns and keep the code base tight. While this is a good practice from a coding point of view, it often has some unfortunate consequences for the overall performance of the website.  Multiple JavaScript and CSS files require multiple HTTP requests from a browser – which in turn can slow down the performance load time.  Simple Example Below I’ve opened a local website in IE9 and recorded the network traffic using IE’s built-in F12 developer tools. As shown below, the website consists of 5 CSS and 4 JavaScript files which the browser has to download. Each file is currently requested separately by the browser and returned by the server, and the process can take a significant amount of time proportional to the number of files in question. Bundling ASP.NET is adding a feature that makes it easy to “bundle” or “combine” multiple CSS and JavaScript files into fewer HTTP requests. This causes the browser to request a lot fewer files and in turn reduces the time it takes to fetch them.   Below is an updated version of the above sample that takes advantage of this new bundling functionality (making only one request for the JavaScript and one request for the CSS): The browser now has to send fewer requests to the server. The content of the individual files have been bundled/combined into the same response, but the content of the files remains the same - so the overall file size is exactly the same as before the bundling.   But notice how even on a local dev machine (where the network latency between the browser and server is minimal), the act of bundling the CSS and JavaScript files together still manages to reduce the overall page load time by almost 20%.  Over a slow network the performance improvement would be even better. Minification The next release of ASP.NET is also adding a new feature that makes it easy to reduce or “minify” the download size of the content as well.  This is a process that removes whitespace, comments and other unneeded characters from both CSS and JavaScript. The result is smaller files, which will download and load in a browser faster.  The graph below shows the performance gain we are seeing when both bundling and minification are used together: Even on my local dev box (where the network latency is minimal), we now have a 40% performance improvement from where we originally started.  On slow networks (and especially with international customers), the gains would be even more significant. Using Bundling and Minification inside ASP.NET The upcoming release of ASP.NET makes it really easy to take advantage of bundling and minification within projects and see performance gains like in the scenario above. The way it does this allows you to avoid having to run custom tools as part of your build process –  instead ASP.NET has added runtime support to perform the bundling/minification for you dynamically (caching the results to make sure perf is great).  This enables a really clean development experience and makes it super easy to start to take advantage of these new features. Let’s assume that we have a simple project that has 4 JavaScript files and 6 CSS files: Bundling and Minifying the .css files Let’s say you wanted to reference all of the stylesheets in the “Styles” folder above on a page.  Today you’d have to add multiple CSS references to get all of them – which would translate into 6 separate HTTP requests: The new bundling/minification feature now allows you to instead bundle and minify all of the .css files in the Styles folder – simply by sending a URL request to the folder (in this case “styles”) with an appended “/css” path after it.  For example:    This will cause ASP.NET to scan the directory, bundle and minify the .css files within it, and send back a single HTTP response with all of the CSS content to the browser.  You don’t need to run any tools or pre-processor to get this behavior.  This enables you to cleanly separate your CSS into separate logical .css files and maintain a very clean development experience – while not taking a performance hit at runtime for doing so.  The Visual Studio designer will also honor the new bundling/minification logic as well – so you’ll still get a WYSWIYG designer experience inside VS as well. Bundling and Minifying the JavaScript files Like the CSS approach above, if we wanted to bundle and minify all of our JavaScript into a single response we could send a URL request to the folder (in this case “scripts”) with an appended “/js” path after it:   This will cause ASP.NET to scan the directory, bundle and minify the .js files within it, and send back a single HTTP response with all of the JavaScript content to the browser.  Again – no custom tools or builds steps were required in order to get this behavior.  And it works with all browsers. Ordering of Files within a Bundle By default, when files are bundled by ASP.NET they are sorted alphabetically first, just like they are shown in Solution Explorer. Then they are automatically shifted around so that known libraries and their custom extensions such as jQuery, MooTools and Dojo are loaded before anything else. So the default order for the merged bundling of the Scripts folder as shown above will be: Jquery-1.6.2.js Jquery-ui.js Jquery.tools.js a.js By default, CSS files are also sorted alphabetically and then shifted around so that reset.css and normalize.css (if they are there) will go before any other file. So the default sorting of the bundling of the Styles folder as shown above will be: reset.css content.css forms.css globals.css menu.css styles.css The sorting is fully customizable, though, and can easily be changed to accommodate most use cases and any common naming pattern you prefer.  The goal with the out of the box experience, though, is to have smart defaults that you can just use and be successful with. Any number of directories/sub-directories supported In the example above we just had a single “Scripts” and “Styles” folder for our application.  This works for some application types (e.g. single page applications).  Often, though, you’ll want to have multiple CSS/JS bundles within your application – for example: a “common” bundle that has core JS and CSS files that all pages use, and then page specific or section specific files that are not used globally. You can use the bundling/minification support across any number of directories or sub-directories in your project – this makes it easy to structure your code so as to maximize the bunding/minification benefits.  Each directory by default can be accessed as a separate URL addressable bundle.  Bundling/Minification Extensibility ASP.NET’s bundling and minification support is built with extensibility in mind and every part of the process can be extended or replaced. Custom Rules In addition to enabling the out of the box - directory-based - bundling approach, ASP.NET also supports the ability to register custom bundles using a new programmatic API we are exposing.  The below code demonstrates how you can register a “customscript” bundle using code within an application’s Global.asax class.  The API allows you to add/remove/filter files that go into the bundle on a very granular level:     The above custom bundle can then be referenced anywhere within the application using the below <script> reference:     Custom Processing You can also override the default CSS and JavaScript bundles to support your own custom processing of the bundled files (for example: custom minification rules, support for Saas, LESS or Coffeescript syntax, etc). In the example below we are indicating that we want to replace the built-in minification transforms with a custom MyJsTransform and MyCssTransform class. They both subclass the CSS and JavaScript minifier respectively and can add extra functionality:     The end result of this extensibility is that you can plug-into the bundling/minification logic at a deep level and do some pretty cool things with it. 2 Minute Video of Bundling and Minification in Action Mads Kristensen has a great 90 second video that shows off using the new Bundling and Minification feature.  You can watch the 90 second video here. Summary The new bundling and minification support within the next release of ASP.NET will make it easier to build fast web applications.  It is really easy to use, and doesn’t require major changes to your existing dev workflow.  It is also supports a rich extensibility API that enables you to customize it however you want. You can easily take advantage of this new support within ASP.NET MVC, ASP.NET Web Forms and ASP.NET Web Pages based applications. Hope this helps, Scott P.S. In addition to blogging, I use Twitter to-do quick posts and share links. My Twitter handle is: @scottgu

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• 8 Reasons Why Even Microsoft Agrees the Windows Desktop is a Nightmare

  - by Chris Hoffman

  Let’s be honest: The Windows desktop is a mess. Sure, it’s extremely powerful and has a huge software library, but it’s not a good experience for average people. It’s not even a good experience for geeks, although we tolerate it. Even Microsoft agrees about this. Microsoft’s Surface tablets with Windows RT don’t support any third-party desktop apps. They consider this a feature — users can’t install malware and other desktop junk, so the system will always be speedy and secure. Malware is Still Common Malware may not affect geeks, but it certainly continues to affect average people. Securing Windows, keeping it secure, and avoiding unsafe programs is a complex process. There are over 50 different file extensions that can contain harmful code to keep track of. It’s easy to have theoretical discussions about how malware could infect Mac computers, Android devices, and other systems. But Mac malware is extremely rare, and has  generally been caused by problem with the terrible Java plug-in. Macs are configured to only run executables from identified developers by default, whereas Windows will run everything. Android malware is talked about a lot, but Android malware is rare in the real world and is generally confined to users who disable security protections and install pirated apps. Google has also taken action, rolling out built-in antivirus-like app checking to all Android devices, even old ones running Android 2.3, via Play Services. Whatever the reason, Windows malware is still common while malware for other systems isn’t. We all know it — anyone who does tech support for average users has dealt with infected Windows computers. Even users who can avoid malware are stuck dealing with complex and nagging antivirus programs, especially since it’s now so difficult to trust Microsoft’s antivirus products. Manufacturer-Installed Bloatware is Terrible Sit down with a new Mac, Chromebook, iPad, Android tablet, Linux laptop, or even a Surface running Windows RT and you can enjoy using your new device. The system is a clean slate for you to start exploring and installing your new software. Sit down with a new Windows PC and the system is a mess. Rather than be delighted, you’re stuck reinstalling Windows and then installing the necessary drivers or you’re forced to start uninstalling useless bloatware programs one-by-one, trying to figure out which ones are actually useful. After uninstalling the useless programs, you may end up with a system tray full of icons for ten different hardware utilities anyway. The first experience of using a new Windows PC is frustration, not delight. Yes, bloatware is still a problem on Windows 8 PCs. Manufacturers can customize the Refresh image, preventing bloatware rom easily being removed. Finding a Desktop Program is Dangerous Want to install a Windows desktop program? Well, you’ll have to head to your web browser and start searching. It’s up to you, the user, to know which programs are safe and which are dangerous. Even if you find a website for a reputable program, the advertisements on that page will often try to trick you into downloading fake installers full of adware. While it’s great to have the ability to leave the app store and get software that the platform’s owner hasn’t approved — as on Android — this is no excuse for not providing a good, secure software installation experience for typical users installing typical programs. Even Reputable Desktop Programs Try to Install Junk Even if you do find an entirely reputable program, you’ll have to keep your eyes open while installing it. It will likely try to install adware, add browse toolbars, change your default search engine, or change your web browser’s home page. Even Microsoft’s own programs do this — when you install Skype for Windows desktop, it will attempt to modify your browser settings t ouse Bing, even if you’re specially chosen another search engine and home page. With Microsoft setting such an example, it’s no surprise so many other software developers have followed suit. Geeks know how to avoid this stuff, but there’s a reason program installers continue to do this. It works and tricks many users, who end up with junk installed and settings changed. The Update Process is Confusing On iOS, Android, and Windows RT, software updates come from a single place — the app store. On Linux, software updates come from the package manager. On Mac OS X, typical users’ software updates likely come from the Mac App Store. On the Windows desktop, software updates come from… well, every program has to create its own update mechanism. Users have to keep track of all these updaters and make sure their software is up-to-date. Most programs now have their act together and automatically update by default, but users who have old versions of Flash and Adobe Reader installed are vulnerable until they realize their software isn’t automatically updating. Even if every program updates properly, the sheer mess of updaters is clunky, slow, and confusing in comparison to a centralized update process. Browser Plugins Open Security Holes It’s no surprise that other modern platforms like iOS, Android, Chrome OS, Windows RT, and Windows Phone don’t allow traditional browser plugins, or only allow Flash and build it into the system. Browser plugins provide a wealth of different ways for malicious web pages to exploit the browser and open the system to attack. Browser plugins are one of the most popular attack vectors because of how many users have out-of-date plugins and how many plugins, especially Java, seem to be designed without taking security seriously. Oracle’s Java plugin even tries to install the terrible Ask toolbar when installing security updates. That’s right — the security update process is also used to cram additional adware into users’ machines so unscrupulous companies like Oracle can make a quick buck. It’s no wonder that most Windows PCs have an out-of-date, vulnerable version of Java installed. Battery Life is Terrible Windows PCs have bad battery life compared to Macs, IOS devices, and Android tablets, all of which Windows now competes with. Even Microsoft’s own Surface Pro 2 has bad battery life. Apple’s 11-inch MacBook Air, which has very similar hardware to the Surface Pro 2, offers double its battery life when web browsing. Microsoft has been fond of blaming third-party hardware manufacturers for their poorly optimized drivers in the past, but there’s no longer any room to hide. The problem is clearly Windows. Why is this? No one really knows for sure. Perhaps Microsoft has kept on piling Windows component on top of Windows component and many older Windows components were never properly optimized. Windows Users Become Stuck on Old Windows Versions Apple’s new OS X 10.9 Mavericks upgrade is completely free to all Mac users and supports Macs going back to 2007. Apple has also announced their intention that all new releases of Mac OS X will be free. In 2007, Microsoft had just shipped Windows Vista. Macs from the Windows Vista era are being upgraded to the latest version of the Mac operating system for free, while Windows PCs from the same era are probably still using Windows Vista. There’s no easy upgrade path for these people. They’re stuck using Windows Vista and maybe even the outdated Internet Explorer 9 if they haven’t installed a third-party web browser. Microsoft’s upgrade path is for these people to pay $120 for a full copy of Windows 8.1 and go through a complicated process that’s actaully a clean install. Even users of Windows 8 devices will probably have to pay money to upgrade to Windows 9, while updates for other operating systems are completely free. If you’re a PC geek, a PC gamer, or someone who just requires specialized software that only runs on Windows, you probably use the Windows desktop and don’t want to switch. That’s fine, but it doesn’t mean the Windows desktop is actually a good experience. Much of the burden falls on average users, who have to struggle with malware, bloatware, adware bundled in installers, complex software installation processes, and out-of-date software. In return, all they get is the ability to use a web browser and some basic Office apps that they could use on almost any other platform without all the hassle. Microsoft would agree with this, touting Windows RT and their new “Windows 8-style” app platform as the solution. Why else would Microsoft, a “devices and services” company, position the Surface — a device without traditional Windows desktop programs — as their mass-market device recommended for average people? This isn’t necessarily an endorsement of Windows RT. If you’re tech support for your family members and it comes time for them to upgrade, you may want to get them off the Windows desktop and tell them to get a Mac or something else that’s simple. Better yet, if they get a Mac, you can tell them to visit the Apple Store for help instead of calling you. That’s another thing Windows PCs don’t offer — good manufacturer support. Image Credit: Blanca Stella Mejia on Flickr, Collin Andserson on Flickr, Luca Conti on Flickr     

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