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• Windows XP Boot Issue - Diagnosing A Hard Drive Failure

  - by duffymo

  My five-year-old HP desktop running Windows XP SP3 wouldn't boot from the hard drive yesterday afternoon. I would see the boot sequence begin, then nothing but a black screen. Fortunately, I had just done an Acronis backup to my external drive in the morning, and I have a bootable USB key. I put the USB key into the drive, powered up the machine, and put the USB key first in line in the boot sequence. Voila! My machine came alive. But now I'm confused as to what the problem is and what to do next. I assumed that my hard drive was toast. But now that the machine is alive I can see files on my C: drive that have changes I made just yesterday. Clearly the drive is not dead. Here are my questions: What could explain my inability to boot from the hard drive? What would a remedy be? What's my best course of action? Should I replace the hard drive with a new one? If I replace the hard drive, do I reinstall the OS and apply the backup I did yesterday? If I decide that re-installing Windows XP makes no sense, how do I get back the Acronis backup that I did yesterday? I don't want to lose that. UPDATE: I just learned one more key fact. I'm having some work done on my house. I neglected to shut my machine down before the contractor came. My wife said he shut down the power to do some work on a circuit and then powered the house back up. I have a surge protector, but is it possible that cycling the power did some damage?

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• I have a dead laptop, what are my options?

  - by Michael Kniskern

  After having my previous question answered by the HP technical support, I now have a HP laptop that does not work properly. HP recommended that I replace the motherboard and processor for a bargain price of $733 US dollars. I originally purchased this laptop back when the Windows Vista was released back in January 2007 for about $2,000 US dollar, but now is an very expensive paperweight. What are my options for this laptop? Do I try to revive it on my own.... What are your suggestions?

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• Wireless card on HP laptop not working

  - by D. Strout

  I just bought an HP Envy m6-1125dx online from Best Buy. When I got it home and started it up, the wireless card did not work well - at all. I could connect, but any real usage would cause the connection to start dropping every 30 seconds or so, and it would be really slow. Taking another look at the reviews on the Best Buy site, it seems only a few others had this problem, so I took it to my local Best Buy and exchanged it for another unit. Got it home again and the card had the same issues. Which leads to my dilemma. First: does this model have several different cards that it could come with? Mine is a Ralink RT5390R (on both units I received). If it does, then I can keep exchanging until I get a unit with a different card. I wouldn't ask this, except it seems weird that only a few people mentioned this issue, so I thought that might be one possibility. I looked in to replacing the card with a different one myself, but it seems that HP blocks certain wireless cards. However, some people reported success in replacing the card, and this site said it was only an issue on "older HP computer[s]". Can anyone confirm this? Finally, if that fails/will not work, does anyone know what I can get through Best Buy? I am concerned that they will not put any different card than the Ralink, and after two of those, I don't want that. Can I ask Best Buy support to use a different card? Can they even get another card from HP? I guess the base question is: should I attempt to replace the card myself (two days via Amazon to get a new card), should I try to get the laptop repaired through Best Buy (two - four weeks), should I go for a different model laptop from Best Buy, or should I try a different unit of the same model (three's the charm?).

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• What is the main reason of adsl modem/routers dying ?

  - by ldigas

  The other day my home adsl modem/router (dwg 684t in this case) died. A guy from the telecom company came, brought another so no problem in day to day operation, but he also left this one. Now, I'm interested ... it didn't fall, it wasn't electrocuted ... but it just doesn't work. What could be the problem ? Can they be fixed ? Is it worth it (in which case I would have two which is always nice) ... What are the usual problems that occur with them ? In this case, I can connect to the router, I can see its settings, I just can't connect to the internet. With the new one everything works. Weird. Edit: Additional question: Can those things be fixed ? I mean, is it worth giving it to a local tinker for him to experiment on it ? I'm not looking for a definite opinion, just your personal advice ... (although in the end I think I'm gonna archive it in the "cylinder register")

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• How can something relevant to graphics completely kill a motherboard?

  - by leladax

  I was coding something in OpenGL and after a bug there was an 'OS slowed down' situation. After a few seconds the screen went blank and the laptop shutdown. Now not even a led turns on battery or not. It doesn't appear to be the AC or the battery since there was some battery when it died and when it's connected to the AC the laptop produces near the AC connection a very slight 'clicking' noise (very faint, one has to be very careful to notice it, I don't know if it was there forever tbh). I suspect the motherboard died, as in something from the point it gets AC or battery power and the point it actually feeds itself. But I can't figure out how that effect was produced by the OpenGL bug or graphics overheating. If the graphics died alone, it should at least give some indication that the laptop is barely alive, at least a led, a sound, anything, the laptop is instead completely dead (other than faint 'clicking' I mentioned). Does anyone have expert advice on this? I'm especially interested in any ideas connected to "graphics overheated/bugged ---- they killed motherboard". I have a very lengthy experience in that stuff as a hobbyist and it really puzzles me. It's not just a "AC died" situation I can easily google.

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• my WD Mybook wd5000h0032 is DEAD?

  - by Herudae

  Hello, i have a WD Mybook Premium (wd5000h032) it used to work just fine but suddenly i can't access to it. The blue lights turn on but the drive doesn't start, it makes no click, nor any other sound, it just like if it was disconnected from USB, of course my PC doesn't detect it, i've tried with trhee different USB cables two PCs and one laptop and nothing. Is it really dead? how can i recover the information stored there? i think the problem could be the case, if so, could i take out the disk and connect it as an internal drive? or could i buy another case?

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• Is it normal for an AC adapter to drop voltage if it's not used by a laptop?

  - by leladax

  I'm currently investigating the livelihood of a laptop adaptor and I noticed, unlike another adaptor it drops voltage to almost zero after I also attempt to measure its current [while it did show voltage at first, before measuring current]. The other adaptor normally shows voltage and then normally shows some current and then if it turns to measure voltage, it shows it normally again. I assume the adaptor is faulty, however, I want to make sure if laptop adaptors turn off themselves if they aren't used normally by a laptop.

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• Where can I SPECIFICALLY find a place that sells TOSHIBA QOSMIO F30 videocards?

  - by Manny Irizarry

  Where can I SPECIFICALLY find a place that sells TOSHIBA QOSMIO F30 videocards? I need to replace mine for the 3rd time. Two video cards have blown out before because I had a fault, NVIDIA video card software driver installed that they had too many compliants that it was telling the fan that keeps the video card cool to stop working. I had finally discovered why my video cards were blowing out after the 3rd time. So again, please my people, where can i specifically find one?

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• Laptop automatic shutdown after 2 seconds

  - by leladax

  I'm trying to insvestigate which component produces this behavior. Other indications show it may be the GPU but I wonder if anyone knows more. It's a Toshiba Satellite X200 description: AC power shows the power being fed normally, when turned on the fan works and it appears to be starting up but after 2 seconds it shuts down with only the 'AC power connected" led on. -- seconds are about up to 4,maybe not 2 exactly.

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• Please help to troubleshoot the issue with Inspiron 8600 laptop

  - by user34300

  Hello! I have a Dell Inspiron 8600 laptop which display stopped working all of the sudden. It started to show a purple fog pattern along with some color vertical lines. I talked to Dell support and they told me that is a screen gone bad and I should get a new one which I did. But surprisingly the new display won't work either! The pattern on the screen is different but still no picture. So I tried to connect the old display to another laptop (Lenovo Z61) and it turns out it works just fine with it! So please help me to identify the cause of the issue. I think it could be a video card but the external display works flawlessly. I appreciate your thoughts about it so I won't need to buy spares which I don't need. Thank you! P.S. Please do not suggest to contact Dell support again.

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• Laptop GPU apparently blew up, motherboard doesn't even turn on its power LED. [But..]

  - by leladax

  If I take out the GPU, the motherboard LED turns on but then [if it attempts to power up and boot] it turns off after 2 seconds [fans turn on normally in that short period]. [Without the GPUs out there's not even an attempt to boot.] It's an SLI motherboard for a toshiba (model X200-219). If I take out one of the GPUs (they are on top of each other) it surprisingly lets the motherboard turn on too (as it is if both are out) but it still turns off after 2-3 seconds, same behavior. I wonder if it's the GPU that produces the 'turn off after being on' behavior and not something else. [Has anyone seen this behavior with blown up GPUs or could it be something else?]

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• What are the essential tools you always have handy when attempting to fix someone's PC problem?

  - by Mark

  Specifically, I'm interested in knowing what tools you keep loaded on your thumb drive when asked to deal with a family member or friend's personal computer issue? Off the top of my head, I can think of things like: AVG Advanced WindowsCare SpyBot etc. ...but this question is not necessarily limited to virus/malware/spyware issues.

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• Install Windows XP/7 without a CD drive when the BIOS does not support booting from USB devices

  - by David Pearce

  I have a computer that has a dead CD drive in it and it seriously needs a new installation of Windows (XP is on it now, but Windows 7 does not sound that bad). At first I tried making a bootable USB drive, but it does not look like the BIOS supports booting directly from a USB drive. Is there some sort of boot loader that I can put onto the hard drive first and boot from the USB drive using that? If not, how else can I re-install Windows on the computer? Edit: The only bootable device the computer has it the network with PXE (although I have no idea how to do that) and it's three internal hard drives

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• TP-LINK-8901 modem does not connect automatically; only works in bridged mode [closed]

  - by Arash

  Possible Duplicate: Cannot Connect To Internet In Automatic (pppoe) Mode Of Modem My TP-LINK-8901 modem does not connect to internet with "always on" (automatic) connection. I have to put it in bridge mode and make a connection in Windows to connect to internet. Also, there is no configuration problem. What I did: Reset modem Update firmware Is there any way to solve the problem myself, e.g. through hardware or software? I can't have it repaired because the warranty already expired.

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• What causes Mac OS X Permission errors?

  - by Matthew Savage

  This is out of interest rather then looking for a fix to a problem. What actually causes permissions on Mac OS X Systems to become messed up? Its an easily fixed problem (i.e. there's a quick and easy fix via Disk Utility) but its something I'd encountered a few times doing support in a Mac-reseller store without actually understanding the causes. I'd guess that part of it is due to some applications not playing nicely, but what else might be the source of this issue?

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• Cannot fix induced 0x7b error on XP

  - by Malfist

  I'm writing a tool that will automagically fix the STOP 0x7B error that occurs when windows cannot access the hard drive due to driver issues (usually). I've wrote a tool that does everything the Knowledge Base article says to do. But it's not working. I'm inducing the issue by changing the bios SATA controller to AHCI, then moving it to another computer and updating it's registry. When I move it back to the other computer, nothing new happens. Can someone tell me what more I need to do?

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• Computer freezing while watching Flash videos from net

  - by t3st

  I have a Windows 7 home basic, while watching videos from net (within 5 minutes) computer starts to freeze and shows 100 percent CPU usage. I first thought it's a browser issue but watching videos from different browsers also has the same issue. My system runs the latest Firefox browser and all my plugins (including Flash) is up-to-date. After this when I shutdown/restart the computer it will go to the login window with out any problem. From there when I tried to log in to any account, the system starts to freeze and again I have to start and run Windows in safe mode (which doesn't show any problem). I read it in an article to do these steps CMD->sfc/scannow chkdsk after that only my system works normally, even now I can't watch any videos on the net otherwise it starts freezing( I can watch downloaded videos in computer without a problem) and have to do the whole process once more (which takes a lot of time). while running sfc/scannow its showed results that some of the files are corrupted and it could not be repaired. Can this be the cause for freezing of my computer while running Flash videos? or is it a hardware related problem? What different steps do I have to take to correct those corrupt files? System restore works only some times.

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• Is it possible to replace the Logitech G500 wire without rebuying the mouse?

  - by leladax

  It has to be replaced ideally in whole, from the point it starts inside the mouse (with a white 4-5 piece of wires connection) to the end (of the USB connector to the computer) or at least to a considerable length because there is fatigue very near the mouse and the more I fix it there with soldering the closer it gets to being unfixable or reaching towards 'inside' the mouse where fixing it will be hard or impossible. So I wonder if there is a way to get a replacement of the whole thing or at least the inside-the-mouse connector to a certain length. Also I wonder if other mice types are identical in the connector of the inside.

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• How can I further improve the quality of my home videos?

  - by Bob

  So now that I have found out how to deinterlace my videos, I am wondering if there is other software out there that can further help improve the quality of my videos. Some other problems I have noticed is when you move the camera side to side very quickly you can notice tearing in the the picture. That is the top half of the frame doesn't line up with the bottom half, it appears that the bottom half is shifted to the right or left depending on which way the camera is moving. Shaky camera hand is also a problem in some videos. I don't expect any software to be able to correct these problems 100%, especially the shaky hand. I know that using a tripod or something of the sorts is the best way to prevent the shakes, but for preexsiting videos what are the best solutions I can use?

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• Possible to bypass laptop inverter power source - HP dv5000 inverter 7 input pins?

  - by Glen Tankersley

  I've got an HP dv5000 laptop with a backlight that won't light up, (but is known to be good). I've also got an inverter board which is good, but isn't getting power from the mobo. So, my question is, would it be possible to bypass the original power source, and hack together some type of externally powered input just for the backlight? If so, does anybody know the input voltage and meaning for the 7 input pins for the inverter board, or how to find out?

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• What is the main reason for ADSL modem/routers dying?

  - by ldigas

  The other day my home ADSL modem/router (dwg 684t in this case) died. A guy from the telecom company came to my place and brought another one, but he also left this one. Now, I'm interested - it didn't fall, it wasn't electrocuted - but it just doesn't work. What could be the problem? Can it be fixed? Is it worth it (in which case I would have two which is always nice)? I'm not looking for a definite opinion, just your personal advice ... (although in the end I think I'm going to archive it in the "cylinder register") What are the usual problems that occur with them? In this case, I can connect to the router, I can see its settings, I just can't connect to the Internet. With the new one everything works. Weird.

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• How does voltage fluctuation affect a laptop

  - by user45535

  I own an Acer Aspire 3680. In the past 2 years, I have given, my laptop for service due to the same kind of problem. Last year at the same time, I gave my laptop to the service center. They repaired it and I managed to ask them this question: Why does this problem happen. How can I prevent it? They said, that due to voltage fluctuations, something has gone wrong in your laptop. They actually were hesistant in mentioning as to which part they changed/repaired. Now recently the same problem happened and again I gave it to a service center to get it repaired and they also said, this is caused due to voltage fluctuation. My Question is: Due to Voltage fluctuation which part of the laptop can get affected. How can I prevent this from happening. Laptop Symptoms before I gave to service: When I plug in the adapter for charging the Green Light blinks and the laptop doesn't turn on. Neither does the charging indicator indicates the light, while charging.

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• Asus V1S screen dimming randomly

  - by Bill

  I have an Asus V1V, which is the same as the Asus V1S except for the video card. I have a problem where the screen will randomly lose brightness or flicker between being lit and not lit. The picture below is of the left hinge, with the cover removed. Pressing one of these cables affects this behaviour, and pressing it in place will resolve the issue for a few hours. My guess means the inverter cable is damaged, based on previous experience. As the picture shows, there are two cables, an LCD cable and what I assume is an inverter cable. I purchased an LCD cable for my model of laptop, but have been unable to find an inverter cable. It seems not to exist. I would like some input on if an inverter cable actually exists, if it is likely the problem, or solutions in general to resolve this problem permanently.

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• How to fix a damaged/corrupted NTFS filesystem/partition without losing the data on it?

  - by Gareth

  I was going to install Fedora 15 along side my Windows 7 Starter on my Acer Apire One D255E and at some point during the resizing of the NTFS partition (the one with Windows on it) the setup failed. Now I cannot access this partition from any OS. When I tried to access it from a Fedora install running on a USB flashdrive I get this error: Error mounting: mount exited with exit code 12: Failed to read last sector (452534271): Invalid argument HINTS: Either the volume is a RAID/LDM but it wasn't setup yet, or it was not setup correctly (e.g. by not using mdadm --build ...), or a wrong device is tried to be mounted, or the partition table is corrupt (partition is smaller than NTFS), or the NTFS boot sector is corrupt (NTFS size is not valid). Failed to mount '/dev/sda5': Invalid argument The device '/dev/sda5' doesn't seem to have a valid NTFS. Maybe the wrong device is used? Or the whole disk instead of a partition (e.g. /dev/sda, not /dev/sda1)? Or the other way around? It doesn't make a lot of sense to me but I was really hoping it would to someone and they can give me a way to restore the partition without losing everything on it (I have a lot of important notes from various classes on there)? Cheers.

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• Windows 7 boot error 0xc0000225 after falling down

  - by Hulehule20

  My Toshiba netbook fell down and hasn't booted again. When I start Windows 7 it immediately says: Windows failed to start... Status: 0xc0000225 Info: The boot selection failed because a required device is inaccessible. After that, there are a few things to consider: There's a Linux distro Linkat which is also installed in the computer. It starts normally without any problem and it doesn't seem to display any errors when it boots. I restored all computer OSs with clonezilla and some images provided by the manufacturer, and it's done nothing. I have already checked the basic components of the PC (RAM, Hard Disk, WLAN Card) are pluged in and working. My impression is that's all about some broken part inside, though the Linux OS starts normally. Does anyone know a way I can fix this or at least any software for identifying the problem at all?

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