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  • Building in Change: Project Construction in Asset Intensive Industries

    - by Sylvie MacKenzie, PMP
    According to a recent survey by the Economist Intelligence Unit, sponsored by Oracle, only 51% of project owners rated themselves as effective at delivering their projects to scope, budget, and schedule when confronted with change. In addition only 43% rated themselves as effective at anticipating potential change. Even with the best processes and technology in place, change is often an unavoidable part of the construction process. How organizations respond to change can mean the difference between delays and cost overruns, and projects being completed on schedule and on budget. Implementing Enterprise Project Portfolio Management and using a solution to help manage and automate those process can help asset intensive organizations: Govern project and program compliance and regulatory requirements for project success Unite project teams and stakeholders through collaboration and strong feedback methods to speed project completion Reduce the risk of cost and schedule overruns and any resulting penalties to deliver on time and on budget Effectively manage change throughout the project life cycle Ensure sufficient capacity, utilization, and availability of people, skills, and other resources to meet commitments. The results of the recent EIU survey, sponsored by Oracle:"Building in Change: Project Construction in Asset-Intensive Industries", will be revealed in an upcoming webinar with Hart Energy / Oil & Gas Investor, featuring the Economist Intelligence Unit and Oracle on April 11th at 1pm CST. Click here for further information or visit http://www.oilandgasinvestor.com/

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  • Webinar, June 27: Application Intelligence and Connected Devices

    - by terrencebarr
    Oracle and Beecham have recently conducted a market survey on use of Connected Devices for M2M & Internet of Things (IoT) applications and new trends. On June 27, 9 am ET the first session in this webinar series addresses intelligence in connected devices. Join Peter Utzschneider from Oracle and Robin Duke-Woolley of Beecham Research as they discuss the findings from this survey and the implications for the M2M & IoT connected devices market: What are the key business drivers of your connected devices program? To what extent do you expect the intelligence required for M2M & IoT applications to change? Would these changes occur at the network edge, at the data center, or both? What are the impacts of these changes on ISV’s and device manufacturers? What are the opportunities for other M2M & IoT players? To attend, please register for free or click on the image. Cheers, – Terrence Filed under: Embedded Tagged: Connected, devices, iot, Java Embedded, Java ME Embedded, M2M, webinar

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  • The Social Business Thought Leaders - Esteban Kolsky

    - by kellsey.ruppel
    Esteban Kolsky's presentation at the Social Business Forum 2012 was meaningfully titled “Everything you wanted to know about Customer Service using Social but had no one to ask”.  A recent survey by ThinkJar, Kolsky’s independent analyst firm, reported how more than 90% of the interviewed companies consider embracing social channels in customer service the right thing to do for the business and its customers. These numbers shouldn't be too surprising given the popularity of services such as Twitter and Facebook (59% and 60% respectively in the survey) among organizations, the power consumers are gaining online and the 40% preference they have to escalate issues on social services. Moreover, both large enterprises and small businesses are realizing how customer retention is cheaper and easier than customer acquisition. Many companies are looking at communities and social networks as an opportunity to drive loyalty, satisfaction and word of mouth. However, in this early phase the way they are preparing to launch social support appears to be lacking at best: 66% have no defined processes for customer service over social channels 68% were not able to estimate ROI before deploying social in customer service Only 8% found the expected ROI Most of the projects are stuck in the pilot or testing phase In his interview for the Social Business Thought-Leaders, Esteban discusses how to turn social media hype in business gains by touching upon some of the hottest topics organizations face when approaching social support: How to go from social media monitoring to actionable insights How Social CRM should be best positioned in regard to traditional CRM The importance of integrating social data to transactional data  Conversations with customer service organizations points to 2012 as the year of "understanding what social means for supporting customers". Will 2013 be the year it all becomes reality? We invite you to listen to Esteban Kolsky's interview to understand how to most effectively develop cross-channel strategies that include social channels and improve both customer satisfaction and the overall customer experience.

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  • ArchBeat Link-o-Rama for 11/18/2011

    - by Bob Rhubart
    IT executives taking lead role with both private and public cloud projects: survey | Joe McKendrick "The survey, conducted among members of the Independent Oracle Users Group, found that both private and public cloud adoption are up—30% of respondents report having limited-to-large-scale private clouds, up from 24% only a year ago. Another 25% are either piloting or considering private cloud projects. Public cloud services are also being adopted for their enterprises by more than one out of five respondents." - Joe McKendrick SOA all the Time; Architects in AZ; Clearing Info Integration Hurdles This week on the Architect Home Page on OTN. OIM 11g OID (LDAP) Groups Request-Based Provisioning with custom approval – Part I | Alex Lopez Iin part one of a two-part blog post, Alex Lopez illustrates "an implementation of a Custom Approval process and a Custom UI based on ADF to request entitlements for users which in turn will be converted to Group memberships in OID." ArchBeat Podcast Information Integration - Part 3/3 "Oracle Information Integration, Migration, and Consolidation" author Jason Williamson, co-author Tom Laszeski, and book contributor Marc Hebert talk about upcoming projects and about what they've learned in writing their book. InfoQ: Enterprise Shared Services and the Cloud | Ganesh Prasad As an industry, we have converged onto a standard three-layered service model (IaaS, PaaS, SaaS) to describe cloud computing, with each layer defined in terms of the operational control capabilities it offers. This is unlike enterprise shared services, which have unique characteristics around ownership, funding and operations, and they span SaaS and PaaS layers. Ganesh Prasad explores the differences. Stress Testing Oracle ADF BC Applications - Do Connection Pooling and TXN Disconnect Level Oracle ACE Director Andrejus Baranovskis describes "how jbo.doconnectionpooling = true and jbo.txn.disconnect_level = 1 properties affect ADF application performance." Exploring TCP throughput with DTrace | Alan Maguire "According to the theory," says Maguire, "when the number of unacknowledged bytes for the connection is less than the receive window of the peer, the path bandwidth is the limiting factor for throughput."

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  • Taking our Friendships to the next level.

    - by RedAndTheCommunity
    Red Gate have been running the Friends of Red Gate program for years now, and over that time we've built some great relationships with some truly awesome members of the SQL and .NET communities. When I took over the running of the program from Annabel in 2011, I was overwhelmed by the enthusiasm and commitment of our Friends. There were just so many of them, however, that it was hard to make the most of the relationships we had with people, and I wanted to fix that. I decided to survey all our Friends, to find out what they wanted to get out of, and put into, being in the Friends of Red Gate (FoRG) program. From the results of that survey, I identified 30 FoRGs that were really willing and able to go that step further to help Red Gate improve their tools, improve their relationship with the community, and improve the Friends of Red Gate program. Those 30 Friends of Red Gate have been awarded 'FoRG+' status. That means they'll: Have a closer relationship with the product teams, by getting involved in projects Have even more access to the inside track about the tools they're interested in Get the opportunity to come visit us at the Red Gate office and really influence the development of the tools. Plus more, depending on how the individual FoRG+ wants to work with us. This doesn't mean I've forgotten our other Friends; I'm working on ways to improve their experience of the Friends of Red Gate program. I'll write about them in another post. If you're an existing Friend of Red Gate, and you're interested in finding out how to get involved in the FoRG+ program, then I'd love to chat to you. For anyone that's interested in joining the Friend of Red Gate program, take a look at the web page dedicated to the program, and get in touch at [email protected] to be put on the waiting list for our 2013 program.

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  • A Year of Upheaval for Procurement Professionals-New Report & Webinar

    - by DanAshton
    2013 will see significant changes in priorities and initiatives among procurement professionals as they balance the needs of their enterprises with efforts to add capabilities for long-term procurement success. In response, procurement managers will expand their organization’s spend influence via supplier relationship management, sourcing, and category management. These findings are part of the new report, “2013 Procurement Key Issues: Going Deeper and Broader to Deliver Borderless Procurement Services,” by the Hackett Group. The authors say that compared to similar studies over the last five years, 2013 is registering the greatest year-over-year changes in priorities for both procurement performance and capability issues. Three Important PrioritiesThe survey found that procurement professionals are focusing their attention in three key areas. Cost reduction. Controlling expenses is always a high priority, but with 90 percent of the respondents now placing this at the top of their performance concerns, the Hackett analysts say this “clearly shows that, for better or worse, cost reduction is king” in 2013. Technology innovation. Innovation has shot up significantly in the priority rankings and is now tied with spend influence for second among procurement professionals. Sixty-five percent of the survey participants said pursuing game-changing innovation and technology is a top procurement initiative. Managing supply risk. This area registered a sharp rise in importance because of its role in protecting profits, Hackett says. Supplier compliance with performance milestones and regulatory requirements is receiving particular attention, with an emphasis on efficient management of cross-functional workflows. “These processes create headaches for suppliers and buyers alike, and can detract from strategic value creation when participants are bogged down in processing paper and spreadsheets,” the report explains.  For more insights into the current state of the procurement industry, download the full report, “2013 Procurement Key Issues: Going Deeper and Broader to Deliver Borderless Procurement Services” and watch a Webcast featuring Global Procurement Advisory Practice Leader for The Hackett Group, Chis Sawchuk, and Managing Supervisor of Supply Chain Processes and Systems for Ameren, Chris Nelms. 

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  • Why CFOs Should Care About Big Data

    - by jmorourke
    The topic of “big data” clearly has reached a tipping point in 2012.  With plenty of coverage over the past few years in the IT press, we are now starting to see the topic of “big data” covered in mainstream business press, including a cover story in the October 2012 issue of the Harvard Business Review.  To help customers understand the challenges of managing “big data” as well as the opportunities that can be created by leveraging “big data”, Oracle has recently run and published the results of a customer survey, as well as white papers and articles on this topic.  Most recently, we commissioned a white paper titled “Mastering Big Data: CFO Strategies to Transform Insight into Opportunity”. The premise here is that “big data” is not just a topic that CIOs should pay attention to, but one that CFOs should understand and take advantage of as well.  Clearly, whoever masters the art and science of big data will be positioned for competitive advantage in their industries or markets.  That’s why smart CFOs are taking control of big data and business analytics projects, not just to uncover new ways to drive growth in a slowing global economy, but also to be a catalyst for change in the enterprise.  With an increasing number of CFOs now responsible for overseeing IT investments and providing strategic insight to the board, CFOs will be increasingly called upon to take a leadership role in assessing the value of “big data” initiatives, building on their traditional skills in reporting and helping managers analyze data to support decision making. Here’s a link to the white paper referenced above, which is posted on the Oracle C-Central/CFO web site, as well as some other resources that can help CFOs master the topic of “big data”: White Paper “Mastering Big Data:  CFO Strategies to Transform Insight into Opportunity CFO Market Watch article:  “Does Big Data Affect the CFO?” Oracle Survey Report:  “From Overload to Impact – An Industry Scorecard on Big Data Industry Challenges” Upcoming Big Data Webcast with Andrew McAfee Here’s a general link to Oracle C-Central/CFO in case you want to start there: www.oracle.com/c-central/cfo Feel free to contact me if you have any questions or need additional information:  [email protected]

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  • Taking our Friendships to the next level.

    - by RedAndTheCommunity
    Red Gate have been running the Friends of Red Gate program for years now, and over that time we've built some great relationships with some truly awesome members of the SQL and .NET communities. When I took over the running of the program from Annabel in 2011, I was overwhelmed by the enthusiasm and commitment of our Friends. There were just so many of them, however, that it was hard to make the most of the relationships we had with people, and I wanted to fix that. I decided to survey all our Friends, to find out what they wanted to get out of, and put into, being in the Friends of Red Gate (FoRG) program. From the results of that survey, I identified 30 FoRGs that were really willing and able to go that step further to help Red Gate improve their tools, improve their relationship with the community, and improve the Friends of Red Gate program. Those 30 Friends of Red Gate have been awarded 'FoRG+' status. That means they'll: Have a closer relationship with the product teams, by getting involved in projects Have even more access to the inside track about the tools they're interested in Get the opportunity to come visit us at the Red Gate office and really influence the development of the tools. Plus more, depending on how the individual FoRG+ wants to work with us. This doesn't mean I've forgotten our other Friends; I'm working on ways to improve their experience of the Friends of Red Gate program. I'll write about them in another post. If you're an existing Friend of Red Gate, and you're interested in finding out how to get involved in the FoRG+ program, then I'd love to chat to you. For anyone that's interested in joining the Friend of Red Gate program, take a look at the web page dedicated to the program, and get in touch at [email protected] to be put on the waiting list for our 2013 program.

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  • Product Support News for Oracle Solaris, Systems, and Storage

    - by user12244613
    Hi System Support Customers, April Newsletter is now available The April, 2012 Newsletter for Oracle Solaris, Systems, and Storage is now available via document 1363390.1 *Requires a My Oracle Support account to access. Please take a few minutes to read the newsletter. The newsletter is the primary method of communication about what we in support would like you to be aware of. If you are not receiving the newsletter, it could be due to: (a) Your Oracle profile does not have the allow Oracle Communication selected (on oracle.com Sign In, or if logged in select "Account" and under your Job Role, check you have selected this box : [ ] Yes, send me e-mails in Oracle Products.... (b) you have not logged a service request during the last 12 months. Oracle is working to improve the distribution process and changes are coming and once they are ready I will write more about that. But today if you don't automatically receive the newsletter all you can do is save it as a favorite within My Oracle Support and come back on the 2nd of each month to check out the changes. This month I am really interested to find out from you is the Newsletter providing you the type of items that you are interested in. To gather some data on that, I have a small 2minute survey running on the newsletter or you can access it [ here ] Finally, if you think I am missing a topic in the Newsletter, let me know by taking the survey or suggesting a topic via this blog. Get Proactive Don't forget about being Proactive. The latest updates for Systems and Solaris pages in the Get Proactive area are now available. Check out document 432.1 and learn what proactive features are available for Systems and Solaris.

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  • The Home Stretch: NetBeans IDE 7.1 Release Candidate

    - by TinuA
    The first release candidate build of NetBeans IDE 7.1 is live and available for download, which means the big release (GA) is expected any day soon.NetBeans IDE 7.1 delivers support for JavaFX 2.0, enabling the full compile, debug and profile development cycle for JavaFX 2.0 applications and keeping developers in sync with the latest from the Java platform. Beyond JavaFX support, 7.1 also provides significant Swing GUI Builder enhancements, CSS3 support, and visual debugging tools for JavaFX and Swing user interfaces. And Git--a much anticipated featured--has been integrated into the IDE."The entire NetBeans team is tremendously excited about this release, which provides developers with more state-of-the-art tools for building front-end clients," says NetBeans Engineering Director John Jullion-Ceccarelli. "Whether you are doing JavaFX, HTML5, Swing, or JSF, NetBeans 7.1 will let you quickly and easily develop great-looking and full-featured clients for your Java or PHP-based applications."But there's one more task to check off before the general availability: The NetBeans team has launched a Community Acceptance Survey to get user feedback about the release candidate. Download the RC build, test it and take the survey to let the team know if NetBeans IDE 7.1 is ready for its debut!

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  • How to Reap Anticipated ROI in Large-Scale Capital Projects

    - by Sylvie MacKenzie, PMP
    Only a small fraction of companies in asset-intensive industries reliably achieve expected ROI for major capital projects 90 percent of the time, according to a new industry study. In addition, 12 percent of companies see expected ROIs in less than half of their capital projects. The problem: no matter how sophisticated and far-reaching the planning processes are, many organizations struggle to manage risks or reap the expected value from major capital investments. The data is part of the larger survey of companies in oil and gas, mining and metals, chemicals, and utilities industries. The results appear in Prepare for the Unexpected: Investment Planning in Asset-Intensive Industries, a comprehensive new report sponsored by Oracle and developed by the Economist Intelligence Unit. Analysts say the shortcomings in large-scale, long-duration capital-investments projects often stem from immature capital-planning processes. The poor decisions that result can lead to significant financial losses and disappointing project benefits, which are particularly harmful to organizations during economic downturns. The report highlights three other important findings. Teaming the right data and people doesn’t guarantee that ROI goals will be achieved. Despite involving cross-functional teams and looking at all the pertinent data, executives are still failing to identify risks and deliver bottom-line results on capital projects. Effective processes are the missing link. Project-planning processes are weakest when it comes to risk management and predicting costs and ROI. Organizations participating in the study said they fail to achieve expected ROI because they regularly experience unexpected events that derail schedules and inflate budgets. But executives believe that using more-robust risk management and project planning strategies will help avoid delays, improve ROI, and more accurately predict the long-term cost of initiatives. Planning for unexpected events is a key to success. External factors, such as changing market conditions and evolving government policies are difficult to forecast precisely, so organizations need to build flexibility into project plans to make it easier to adapt to the changes. The report outlines a series of steps executives can take to address these shortcomings and improve their capital-planning processes. Read the full report or take the benchmarking survey and find out how your organization compares.

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  • MS Access ADP front end and SQL Server back end for field data collection?

    - by Brash Equilibrium
    I am an anthropologist. I am going to the field and will use a netbook to collect survey data. The survey forms will need to allow me to enter data into multiple tables, search tables, allow subforms, and be fast enough to not slow down my interview. I have considered storing the data in a SQL Server Express 2008 R2 server (there will be a lot of data) while using a Microsoft Access data project as a front end. To cut down the number of steps required to collect and store data, I'm considering using the netbook for both data storage and collection (after reading this article about SQL Server on a netbook). My questions are: (1) Is there a simpler solution that is also gratis (gratis because I already have a MS Access license from my workplace, and SQL Server Express is, obviously, free)? (2) Does my idea to store and collect data using the netbook make sense? Thank you.

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  • Redirecting Subdomain with Volusion and GoDaddy

    - by ToddN
    I need to create a subdomain (reviews.basequipment.com) and have it re-direct to our Reviews page at http://www.resellerratings.com/store/survey/Burkett_Restaurant_Equipment_Supplies. The genius's at Volusion have never gotten this to work correctly and I have been asking them for years now (yes years). Our nameservers are on Volusion and we are hosted through GoDaddy. Volusion tells me to use their "CPanel" to update DNS Records to this: reviews | CNAME | www.resellerratings.com This doesn't even work when going to reviews.basequipment.com and of course does not do the full job as I want to go to http://www.resellerratings.com/store/survey/Burkett_Restaurant_Equipment_Supplies So I have then tried doing a Forward Subdomain in GoDaddy. Added subdomain "reviews" and forward to the link I mentioned above, with no avail (im assuming because my nameservers reside on Volusion). Has anyone had experience doing this, or does anyone know of any suggestions? Volusion is pretty limited with this and as I've said, I have been trying this for years and I've finally decided to consult the community here at stackflow. Thanks in advance.

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  • How do I get MSDeploy to skip specific folders and file types in folders as CCNet task

    - by Simon Martin
    I want MSDeploy to skip specific folders and file types within other folders when using sync. Currently I'm using CCNet to call MSDeploy with the sync verb to take websites from a build to a staging server. Because there are files on the destination that are created by the application / user uploaded files etc, I need to exclude specific folders from being deleted on the destination. Also there are manifest files created by the site that need to remain on the destination. At the moment I've used -enableRule:DoNotDeleteRule but that leaves stale files on the destination. <exec> <executable>$(MsDeploy)</executable> <baseDirectory>$(ProjectsDirectory)$(projectName)$(ProjectsWorkingDirectory)\Website\</baseDirectory> <buildArgs>-verb:sync -source:iisApp="$(ProjectsDirectory)$(projectName)$(ProjectsWorkingDirectory)\Website\" -dest:iisApp="$(website)/$(websiteFolder)" -enableRule:DoNotDeleteRule</buildArgs> <buildTimeoutSeconds>600</buildTimeoutSeconds> <successExitCodes>0,1,2</successExitCodes> </exec> I have tried to use the skip operation but run into problems. Initially I dropped the DoNotDeleteRule and replaced it with (multiple) skip <exec> <executable>$(MsDeploy)</executable> <baseDirectory>$(ProjectsDirectory)$(projectName)$(ProjectsWorkingDirectory)\Website\</baseDirectory> <buildArgs>-verb:sync -source:iisApp="$(ProjectsDirectory)$(projectName)$(ProjectsWorkingDirectory)\Website\" -dest:iisApp="$(website)/$(websiteFolder)" -skip:objectName=dirPath,absolutePath="assets" -skip:objectName=dirPath,absolutePath="survey" -skip:objectName=dirPath,absolutePath="completion/custom/complete*.aspx" -skip:objectName=dirPath,absolutePath="completion/custom/surveylist*.manifest" -skip:objectName=dirPath,absolutePath="content/scorecardsupport" -skip:objectName=dirPath,absolutePath="Desktop/docs" -skip:objectName=dirPath,absolutePath="_TempImageFiles"</buildArgs> <buildTimeoutSeconds>600</buildTimeoutSeconds> <successExitCodes>0,1,2</successExitCodes> </exec> But this results in the following: Error: Source (iisApp) and destination (contentPath) are not compatible for the given operation. Error count: 1. So I changed from iisApp to contentPath and instead of dirPath,absolutePath just Directory like this: <exec> <executable>$(MsDeploy)</executable> <baseDirectory>$(ProjectsDirectory)$(projectName)$(ProjectsWorkingDirectory)\Website\</baseDirectory> <buildArgs>-verb:sync -source:contentPath="$(ProjectsDirectory)$(projectName)$(ProjectsWorkingDirectory)\Website\" -dest:contentPath="$(website)/$(websiteFolder)" -skip:Directory="assets" -skip:Directory="survey" -skip:Directory="content/scorecardsupport" -skip:Directory="Desktop/docs" -skip:Directory="_TempImageFiles"</buildArgs> <buildTimeoutSeconds>600</buildTimeoutSeconds> <successExitCodes>0,1,2</successExitCodes> </exec> and this gives me an error: Illegal characters in path: < buildresults Info: Adding MSDeploy.contentPath (MSDeploy.contentPath). Info: Adding contentPath (C:\WWWRoot\MySite -skip:Directory=assets -skip:Directory=survey -skip:Directory=content/scorecardsupport -skip:Directory=Desktop/docs -skip:Directory=_TempImageFiles). Info: Adding dirPath (C:\WWWRoot\MySite -skip:Directory=assets -skip:Directory=survey -skip:Directory=content/scorecardsupport -skip:Directory=Desktop/docs -skip:Directory=_TempImageFiles). < /buildresults < buildresults Error: Illegal characters in path. Error count: 1. < /buildresults So I need to know how to configure this task so the folders referenced do not have their contents deleted in a sync and that that *.manifest and *.aspx files in the completion/custom folders are also skipped.

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  • Codeigniter: Controller URI with Library

    - by Kevin Brown
    I have a working controller and library function, but I now need to pass a URI segment to the library for decision making, and I'm stuck. Controller: function survey($method) { $id = $this->session->userdata('id'); $data['member'] = $this->home_model->getUser($id); //Convert the db Object to a row array $data['manager'] = $data['member']->row(); $manager_id = $data['manager']->manager_id; $data['manager'] = $this->home_model->getUser($manager_id); $data['manager'] = $data['manager']->row(); if ($data['manager']->credits == '0') { flashMsg('warning',"You can't complete the assessment until your manager has purchased credit."); redirect('home','location'); } elseif ($data['manager']->test_complete == '3'){ flashMsg('warning',"You already completed the Assessment."); redirect('home','location'); } else{ $data['header'] = "Home"; $this->survey_form_processing->survey_form($this->_container,$data); } } Library: function survey_form($container) { if($method ==1){ $id = $this->CI->session->userdata('id'); // Setup fields for($i=1;$i<18;$i++){ $fields["a_".$i] = 'Question '.$i; } for($i=1;$i<17;$i++){ $fields["b_".$i] = 'Question '.$i; } $fields["company_name"] = "Company Name"; $fields['company_address'] = "company_address"; $fields['company_phone'] = "company_phone"; $fields['company_state'] = "company_state"; $fields['company_city'] = "company_city"; $fields['company_zip'] = "company_zip"; $fields['job_title'] = "job_title"; $fields['job_type'] = "job_type"; $fields['job_time'] = "job_time"; $fields['department'] = "department"; $fields['supervisor'] = "supervisor"; $fields['vision'] = "vision"; $fields['height'] = "height"; $fields['weight'] = "weight"; $fields['hand_dominance'] = "hand_dominance"; $fields['areas_of_fatigue'] = "areas_of_fatigue"; $fields['injury_review'] = "injury_review"; $fields['job_positive'] = "job_positive"; $fields['risk_factors'] = "risk_factors"; $fields['job_improvement_short'] = "job_improvement_short"; $fields['job_improvement_long'] = "job_improvement_long"; $fields["c_1"] = "Near Lift"; $fields["c_2"] = "Middle Lift"; $fields["c_3"] = "Far Lift"; $this->CI->validation->set_fields($fields); // Set Rules for($i=1;$i<18;$i++){ $rules["a_".$i]= 'hour|integer|max_length[2]'; } for($i=1;$i<17;$i++){ $rules["b_".$i]= 'hour|integer|max_length[2]'; } // Setup form default values $this->CI->validation->set_rules($rules); if ( $this->CI->validation->run() === FALSE ) { // Output any errors $this->CI->validation->output_errors(); } else { // Submit form $this->_submit(); } // Modify form, first load $this->CI->db->from('be_user_profiles'); $this->CI->db->where('user_id' , $id); $user = $this->CI->db->get(); $this->CI->db->from('be_survey'); $this->CI->db->where('user_id' , $id); $survey = $this->CI->db->get(); $user = array_merge($user->row_array(),$survey->row_array()); $this->CI->validation->set_default_value($user); // Display page $data['user'] = $user; $data['header'] = 'Risk Assessment Survey'; $data['page'] = $this->CI->config->item('backendpro_template_public') . 'form_survey'; $this->CI->load->view($container,$data); } else{ redirect('home','location'); } } My library function doesn't know what to do with Method...and I'm confused. Does it have something to do with instances in my library?

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  • Backbone events not firing (this.el undefined) & general feedback on use of the framework

    - by Leo
    I am very new to backbone.js and I am struggling a little. I figured out a way to get data from the server (in json) onto the screen successfully but am I doing it the right/best way? I know there is something wrong because the only view which contains a valid this.el is the parent view. I suspect that because of this, the events of the view are not firing ()... What is the best way forward? Here is the code: var surveyUrl = "/api/Survey?format=json&callback=?"; $(function () { AnswerOption = Backbone.Model.extend({}); AnswerOptionList = Backbone.Collection.extend({ initialize: function (models, options) { this.bind("add", options.view.render); } }); AnswerOptionView = Backbone.View.extend({ initialize: function () { this.answerOptionList = new AnswerOptionList(null, { view: this }); _.bindAll(this, 'render'); }, events: { "click .answerOptionControl": "updateCheckedState" //does not fire because there is no this.el }, render: function (model) { // Compile the template using underscore var template = _.template($("#questionAnswerOptionTemplate").html(), model.answerOption); $('#answerOptions' + model.answerOption.questionId + '>fieldset').append(template); return this; }, updateCheckedState: function (data) { //never hit... } }); Question = Backbone.Model.extend({}); QuestionList = Backbone.Collection.extend({ initialize: function (models, options) { this.bind("add", options.view.render); } }); QuestionView = Backbone.View.extend({ initialize: function () { this.questionlist = new QuestionList(null, { view: this }); _.bindAll(this, 'render'); }, render: function (model) { // Compile the template using underscore var template = _.template($("#questionTemplate").html(), model.question); $("#questions").append(template); //append answers using AnswerOptionView var view = new AnswerOptionView(); for (var i = 0; i < model.question.answerOptions.length; i++) { var qModel = new AnswerOption(); qModel.answerOption = model.question.answerOptions[i]; qModel.questionChoiceType = ChoiceType(); view.answerOptionList.add(qModel); } $('#questions').trigger('create'); return this; } }); Survey = Backbone.Model.extend({ url: function () { return this.get("id") ? surveyUrl + '/' + this.get("id") : surveyUrl; } }); SurveyList = Backbone.Collection.extend({ model: Survey, url: surveyUrl }); aSurvey = new Survey({ Id: 1 }); SurveyView = Backbone.View.extend({ model: aSurvey, initialize: function () { _.bindAll(this, 'render'); this.model.bind('refresh', this.render); this.model.bind('change', this.render); this.model.view = this; }, // Re-render the contents render: function () { var view = new QuestionView(); //{el:this.el}); for (var i = 0; i < this.model.attributes[0].questions.length; i++) { var qModel = new Question(); qModel.question = this.model.attributes[0].questions[i]; view.questionlist.add(qModel); } } }); window.App = new SurveyView(aSurvey); aSurvey.fetch(); }); -html <body> <div id="questions"></div> <!-- Templates --> <script type="text/template" id="questionAnswerOptionTemplate"> <input name="answerOptionGroup<%= questionId %>" id="answerOptionInput<%= id %>" type="checkbox" class="answerOptionControl"/> <label for="answerOptionInput<%= id %>"><%= text %></label> </script> <script type="text/template" id="questionTemplate"> <div id="question<%=id %>" class="questionWithCurve"> <h1><%= headerText %></h1> <h2><%= subText %></h2> <div data-role="fieldcontain" id="answerOptions<%= id %>" > <fieldset data-role="controlgroup" data-type="vertical"> <legend> </legend> </fieldset> </div> </div> </script> </body> And the JSON from the server: ? ({ "name": "Survey", "questions": [{ "surveyId": 1, "headerText": "Question 1", "subText": "subtext", "type": "Choice", "positionOrder": 1, "answerOptions": [{ "questionId": 1, "text": "Question 1 - Option 1", "positionOrder": 1, "id": 1, "createdOn": "\/Date(1333666034297+0100)\/" }, { "questionId": 1, "text": "Question 1 - Option 2", "positionOrder": 2, "id": 2, "createdOn": "\/Date(1333666034340+0100)\/" }, { "questionId": 1, "text": "Question 1 - Option 3", "positionOrder": 3, "id": 3, "createdOn": "\/Date(1333666034350+0100)\/" }], "questionValidators": [{ "questionId": 1, "value": "3", "type": "MaxAnswers", "id": 1, "createdOn": "\/Date(1333666034267+0100)\/" }, { "questionId": 1, "value": "1", "type": "MinAnswers", "id": 2, "createdOn": "\/Date(1333666034283+0100)\/" }], "id": 1, "createdOn": "\/Date(1333666034257+0100)\/" }, { "surveyId": 1, "headerText": "Question 2", "subText": "subtext", "type": "Choice", "positionOrder": 2, "answerOptions": [{ "questionId": 2, "text": "Question 2 - Option 1", "positionOrder": 1, "id": 4, "createdOn": "\/Date(1333666034427+0100)\/" }, { "questionId": 2, "text": "Question 2 - Option 2", "positionOrder": 2, "id": 5, "createdOn": "\/Date(1333666034440+0100)\/" }, { "questionId": 2, "text": "Question 2 - Option 3", "positionOrder": 3, "id": 6, "createdOn": "\/Date(1333666034447+0100)\/" }], "questionValidators": [{ "questionId": 2, "value": "3", "type": "MaxAnswers", "id": 3, "createdOn": "\/Date(1333666034407+0100)\/" }, { "questionId": 2, "value": "1", "type": "MinAnswers", "id": 4, "createdOn": "\/Date(1333666034417+0100)\/" }], "id": 2, "createdOn": "\/Date(1333666034377+0100)\/" }, { "surveyId": 1, "headerText": "Question 3", "subText": "subtext", "type": "Choice", "positionOrder": 3, "answerOptions": [{ "questionId": 3, "text": "Question 3 - Option 1", "positionOrder": 1, "id": 7, "createdOn": "\/Date(1333666034477+0100)\/" }, { "questionId": 3, "text": "Question 3 - Option 2", "positionOrder": 2, "id": 8, "createdOn": "\/Date(1333666034483+0100)\/" }, { "questionId": 3, "text": "Question 3 - Option 3", "positionOrder": 3, "id": 9, "createdOn": "\/Date(1333666034487+0100)\/" }], "questionValidators": [{ "questionId": 3, "value": "3", "type": "MaxAnswers", "id": 5, "createdOn": "\/Date(1333666034463+0100)\/" }, { "questionId": 3, "value": "1", "type": "MinAnswers", "id": 6, "createdOn": "\/Date(1333666034470+0100)\/" }], "id": 3, "createdOn": "\/Date(1333666034457+0100)\/" }, { "surveyId": 1, "headerText": "Question 4", "subText": "subtext", "type": "Choice", "positionOrder": 4, "answerOptions": [{ "questionId": 4, "text": "Question 4 - Option 1", "positionOrder": 1, "id": 10, "createdOn": "\/Date(1333666034500+0100)\/" }, { "questionId": 4, "text": "Question 4 - Option 2", "positionOrder": 2, "id": 11, "createdOn": "\/Date(1333666034507+0100)\/" }, { "questionId": 4, "text": "Question 4 - Option 3", "positionOrder": 3, "id": 12, "createdOn": "\/Date(1333666034507+0100)\/" }], "questionValidators": [{ "questionId": 4, "value": "3", "type": "MaxAnswers", "id": 7, "createdOn": "\/Date(1333666034493+0100)\/" }, { "questionId": 4, "value": "1", "type": "MinAnswers", "id": 8, "createdOn": "\/Date(1333666034497+0100)\/" }], "id": 4, "createdOn": "\/Date(1333666034490+0100)\/" }], "id": 1, "createdOn": "\/Date(1333666034243+0100)\/" })

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • Global Perspective: Oracle AppAdvantage Does its Stage Debut in the UK

    - by Tanu Sood
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Global Perspective is a monthly series that brings experiences, business needs and real-world use cases from regions across the globe. This month’s feature is a follow-up from last month’s Global Perspective note from a well known ACE Director based in EMEA. My first contribution to this blog was before Oracle Open World and I was quite excited about where this initiative would take me in my understanding of the value of Oracle Fusion Middleware. Rimi Bewtra from the Oracle AppAdvantage team came as promised to the Oracle ACE Director briefings and explained what this initiative was all about and I then asked the directors to take part in the new survey. The story was really well received and then at the SOA advisory board that many of these ACE Directors already take part in there was a further discussion on how this initiative will help customers understand the benefits of adoption. A few days later Rick Beers launched the program at a lunch of invited customer executives which included one from Pella who talked about their projects (a quick recap on that here). I wasn’t able to stay for the whole event but what really interested me was that these executives who understood the technology but where looking for how they could use them to drive their businesses. Lots of ideas were bubbling up in my head about how we can use this in user groups to help our members, and the timing was fantastic as just three weeks later we had UKOUG_Apps13, our flagship Applications conference in the UK. We had independently working with Oracle marketing in the UK on an initiative called Apps Transformation to help our members look beyond just the application they use today. We have had a Fusion community page but felt the options open are now much wider than Fusion Applications, there are acquired applications, social, mobility and of course the underlying technology, Oracle Fusion Middleware. I was really pleased to be allowed to give the Oracle AppAdvantage story as a session in our conference and we are planning a special Apps Transformation event in March where I hope the Oracle AppAdvantage team will take part and we will have the results of the survey to discuss. But, life also came full circle for me. In my first post, I talked about Andrew Sutherland and his original theory that Oracle Fusion Middleware adoption had technical drivers. Well, Andrew was a speaker at our event and he gave a potted, tech-talk free update on Oracle Open World. Andrew talked about the Prevailing Technology Winds, and what is driving this today and he talked about that in the past it was the move from simply automating processes (ERP etc), through the altering of those processes (SOA) and onto consolidation. The next drivers are around the need to predict, both faster and more accurately; how to better exploit the information that we have available. He went on to talk about The Nexus of Forces: Social, Mobile, Cloud and Information – harnessing these forces of change with Oracle technology. Gartner really likes this concept and if you want to know more you can get their paper here. All this has made me think, and I hope it will make you too. Technology can help us drive our businesses better and understanding your needs can be the first step on your journey, which was the theme of our event in the UK. I spoke to a number of the delegates and I hope to share some of their stories in later posts. If you have a story to share, the survey is at: https://www.surveymonkey.com/s/P335DD3 About the Author: Debra Lilley, Fujitsu Fusion Champion, UKOUG Board Member, Fusion User Experience Advocate and ACE Director. Debra has 18 years experience with Oracle Applications, with E Business Suite since 9.4.1, moving to Business Intelligence Team Leader and then Oracle Alliance Director. She has spoken at over 100 conferences worldwide and posts at debrasoraclethoughts Editor’s Note: Debra has kindly agreed to share her musings and experience in a monthly column on the Fusion Middleware blog so do stay tuned…

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  • How to show an animated spinner while a background task is processing in nested rails model using aj

    - by Globalkeith
    My specific example is highly complex, so I will use the example shown by Ryan from Railscasts to discuss this: http://railscasts.com/episodes/197-nested-model-form-part-2 Background I have a form, let's say "Survey", which contains an arbitrary number of "Questions". Senario Give i am on the "Edit Survey" page. I would like to add a button to each "Question" field which calls a remote_function, which in turn queue's up a delayed_job to execute some processing on the "Question". To give feedback to the user, i would like to disable the button, and show an animated spinner, which remains until the delayed_job has processed the "Question". Hint - I can add methods to the "Question" model to indicate the status of the delayed_job. So, with best practices in mind, what is the best way to achieve this?

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  • What is this obscure error in Google Analytics tracking code on a _trackEvent() call?

    - by Laizer
    I am calling the Google Analytics _trackEvent() function on a web page, and get back an error from the obfuscated Google code. In Firebug, it comes back "q is undefined". In Safari developer console: "TypeError: Result of expression 'q' [undefined] is not an object." As a test, I have reduced the page to only this call, and still get the error back. Besides the necessary elements and the standard Google tracking code, my page is: <script> pageTracker._trackEvent('Survey', 'Checkout - Survey', 'Rating', 3); </script> Results is that error. What's going on here?

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  • Neither IE or Firefox respects the control values that are output

    - by Luke Rohde
    I'm writing a survey designer asp.net mvc. It has buttons to move questions up and down. The buttons post the whole form back and the affected questions are swapped on the server. When the form returns the only thing that is changed are the values for each survey question. Both firefox and IE seem to ignore this change. Nothing is persisted to the database (until save) and url doesn't change so the post just returns the same view but I've stepped through my code to ensure the sequence of values being rendered in the view reflects the swap which is ok. However "view - source" doesn't show the change suggesting caching issue (maybe auto complete). I've tried autocomplete="off" in my form. Response.Cache.SetNoStore(); in my global.asax [System.Web.Mvc.OutputCache(NoStore = true, Duration = 0, VaryByParam = "*")] before my controller and the following in my page header NOTHING!!! This must be real common. Anyone got a clue?

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  • Objects in interface

    - by Peter Kowalchuk
    I created my own object, PKSurvey. In the interface of the View Controller I can define a pointer to it, then in a method I can alloc it and have an instance. How do I keep the instance beyond the method where it was allocated? I assign values in one method and want to be able to use those values in other methods. Should I allocate it in the viewDidLoad method or should I do it somewhere else? @interface DIrectionalDrillerViewController : UIViewController { PKSurvey *Survey=[PKSurvey new]; ---------------- - (void)viewDidLoad { [Survey new];

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  • How to filter results by multiple fields?

    - by hadees
    I am working on a survey application in ruby on rails and on the results page I want to let users filter the answers by a bunch of demographic questions I asked at the start of the survey. For example I asked users what their gender and career was. So I was thinking of having dropdowns for gender and career. Both dropdowns would default to all but if a user selected female and marketer then my results page would so only answers from female marketers. I think the right way of doing this is to use named_scopes where I have a named_scope for every one of my demographic questions, in this example gender and career, which would take in a sanitized value from the dropdown to use at the conditional but i'm unsure on how to dynamically create the named_scope chain since I have like 5 demographic questions and presumably some of them are going to be set to all.

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  • Flex / ZendAMF / PHP app, corrupted data with some linux clients problem

    - by Laurent Jégou
    Hello, i'm buiding a survey web application, using Flex for the front-end (nice forms), and a MySQL database for the storage, linked by PHP with the help of ZendAMF. I largely borrowed from this nice tutorial by Alan Gruskoff : http://digitalshowcase.biz/wordpress/?page_id=26 (The only one tutorial i've found to work with the last version of Flex). The app seems to works nicely in my tests, except on certain linux boxes : the data is somehow corrupted : there is no error message, no glitch, but the response of the forms are not what the user selected. I tried to reproduce the error on a fresh installed ubuntu VM, but it works fine. I've asked friends for some tests, and several linux users showed the same problem, on ubuntu and suse machines, all freshly updated and functionnal. The application was targeted to be the survey tool for my doctoral thesis, so i'm quite desperate here, and before i'm dumping it to start anew with php only, i'm asking here in case someone can help, thanks :-) Please excuse my english, by the way. LJ.

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  • algorithm for checking addresses for matches?

    - by user151841
    I'm working on a survey program where people will be given promotional considerations the first time they fill out a survey. In a lot of scenarios, the only way we can stop people from cheating the system and getting a promotion they don't deserve is to check street address strings against each other. I was looking at using levenshtein distance to give me a number to measure similarity, and consider those below a certain threshold a duplicate. However, if someone were looking to game the system, they could easily write "S 5th St" instead of "South Fifth Street", and levenshtein would consider those strings to be very different. So then I was thinking to convert all strings to a 'standard address form' i.e. 'South' becomes 's', 'Fifth' becomes '5th', etc. Then I was thinking this is hopeless, and too much effort to get it working robustly. Is it? I'm working with PHP/MySql, so I have the limitations inherent in that system.

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