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• CodePlex Daily Summary for Tuesday, April 06, 2010

  CodePlex Daily Summary for Tuesday, April 06, 2010New ProjectsASP.NET MVC | SCAFFOLD: Add-in para Visual Studio 2008 que adiciona um poderoso scaffold para o ASP.NET MVC, com suporte ao Entity Framework.ASP.Net Permission Manager: This is an extension of ASP.Net Permission Manager that permission to roles.Babelfish.NET: Babelfish was created as a common framework for navigating several different node-to-node structured data sources, such as HTML, CSS, Javascript, X...CollaSuite: Collaboration Suite, Chat Client ServerdnyFramework: Denny FrameWorkDocxToHtml: DocxToHtmlDomain Driven Design and ASP.NET MVC 2 sample: It's a simple application ASP.NET MVC 2 with DDD modeling approach. It's about how to build maintainable applications applying DDD, IoC and infrast...DRP Address Book: A web based address book implementation using SQL Server 2008, ASP.NET, C#, and CSLA.NETFileSystemHelper SQL Server CLR: FileSystemHelper SQL Server CLR provides a collection of CLR stored procedures and functions for interacting with the file system. Using these sto...Foothill: This is an asp.net Web AppHouseFly controls: Controls for my upcomming app: HouseFlyiTunes Artwork App: This project is related to my iTunes Artwork App blog series. The application will automate the process of collecting album art for music tracks i...Logwiz - Automate the collection of Performance monitor logs using logman.exe: This tool is used to automate the process of collecting Performance monitoring data using the logman.exe on Windows Vista/Windows 7/Windows 2008 an...MailSharp - Beyond MailMessage: An easy-to-use library for .NET developers to send HTML formatted emails using templates with merge tags and embedded images instead of pointing at...MSTests.Fluently: MSTests.Fluently makes it easier for developers and testers to read and write tests with the Visual Studio Unit-Testing Framework. The Sentence-lik...openSIS dot net - Open Source SIS written in C#, built on dotnet 3.5 framework: openSIS dotnet is the dot net version of the popular openSIS Student Information System from OS4ED. This openSIS version is written in C# and is ba...PHP.net: PHP.net is a PHP IDE written in C# for Windows. The IDE will eventually be a complete standalone PHP development enviroment, including a developmen...Recommender System for Optus Website: <Recommender System for Optus Website>This project is trying to apply some recommeder system techniques to telecom company websites. This project ...Sendkeys: This is a tool for remote controlling any Windows Application.Shamil: Shamil WorkSite Directory for SharePoint 2010 (from Microsoft Consulting Services, UK): A solution which provides 'site directory' functionality for SharePoint 2010. Refer to [file:Solution Description|Microsoft.MCSUK.SPSiteDirectory...SPD Workflow action to add user to a security group: This is a custom SPD workflow step developed to facilitate the process of adding users from a list to the security group. Keep in mind this is run...Star Trooper for XNA 2D Tutorial: Source for the Star Trooper XNA 2d Tutorial on XNA-UK (www.XNA-UK.co.uk), including the full set of code and each phase of the tutorial. Additio...TFS WitAdminUI: Team Foundation Server 2010 RC WitAdmin simple application with UIWindows Phone 7 Panorama control: The Windows Phone 7 Panorama control is a sample implementation of a Silverlight control that allows to create "Hub" applications on Windows Phone ...Yulu: Yulu helps you maintain short quotations or your thoughts with your Windows Mobile phones.New ReleasesASP .NET MVC CMS (Content Management System): Atomic CMS 2.0: Atomic CMS 2.0 was released. Please visit http://atomiccms.com/ for download documentation, last release and get more information about Atomic CMS ...ASP.Net Permission Manager: Mal.Web.Security.dll v1.0.2.0: Mal.Web.Security.dll Relealse v1.0.2.0CycleMania Starter Kit EAP - ASP.NET 4 Problem - Design - Solution: Cyclemania 0.08.48: The application now uses Windows Communication Foundation services. See Source Code tab for other recent changes.dotNetInstaller: setup bootstrapper for Windows: 1.10 (Development): Build 1.10.6588.0. Features - Added support for .exe setup components with an optional response file. - Added has_value_disabled option to user-de...Examine: RC 1: This is Examine RC1 release. It includes: Examine UmbracoExamine Lucene.Net 2.9.2Extend SmallBasic: Teaching Extensions v.010: Improved the pentagone crazy quizFileSystemHelper SQL Server CLR: FileSystemHelper CLR Project: Source code for FileSystemHelper CLR assembly.GameStore League Manager: League Manager 1.0.5-Logging: Added Logging functionality to track down bugs.iSun Shut - PC Auto Shutdown: iSun Shut 2.5: Relase Notes: -To properly view the source code please install DotNetBar 8.3 (http://www.devcomponents.com) -The Shutdown after firefox download f...LINQ to Twitter: LINQ to Twitter Beta v2.0.10: New items added since v1.1 include: Support for OAuth (via DotNetOpenAuth), secure communication via https, VB language support, serialization of ...MIC Pattern: !MIC Pattern DAL: Data Access Layer Este arquivo contem a DLL que faz acesso a dados e simplifica as operações de INSERT, UPDATE, DELETE e SELECT em bases de dados ...MVC Foolproof Validation: Alpha 0.1: Server side validation is stable. Client side validation is fairly stable aside from some border cases I hope to address soon. I’m actually using t...OpenGL ES 2.0 Compact Framework Wrapper: First binary release: CAB-installer for installing the sample application provided with the solution. Demonstrates a simple quad with rotation animation. Changes from l...patterns & practices SharePoint Guidance: SPG2010 Drop8: SharePoint Guidance Drop Notes Microsoft patterns and practices ****************************************** ***************************************...PROGRAMMABLE SOFTWARE DEVELOPMENT ENVIRONMENT: PROGRAMMABLE SOFTWARE DEVELOPMENT ENVIRONMENT - V3: The Beta Version 3 of the Programmable Software Development Environment features the random generator, longitudinal and cryptographic commands whi...RoTwee: RoTwee (9.0.0.0): New feature in this version : 17102 Tweet rotated count.SharePhone: SharePhone v.1.0.3: Added search functionality. Use clientContext.SearchProvider.Search(..) or clientContext.SearchProvider.KeywordSearch(..) A few examples here: ht...SharePoint Outlook Connector: Version 1.2.4.3: UI has been improved. Some bugs have been resolved.SPD Workflow action to add user to a security group: Version 1 custom workflow action: A custom SPD workflow step that automatically adds user to the correct security group, the user name can be driven from a list item or document li...SQL Server Metadata Toolkit 2008: SQL Server Metadata Toolkit Alpha 5: This release addresses the Issue 10567, which was a recursive view recursing more than 100 times. This was caused by the addition of SQL Parsing in...TFS WitAdminUI: WitAdminUI ver1.0: Download zip file and unzip to TFS2010 RC. And Excute WitAdminUI.exe. Because WitAdmin is made by .net v4.0 so I can't my application with MSI.TFTP Server: TFTP Server 1.0 Installer: Installer for the binary release of TFTP server v 1.0VivoSocial: VivoSocial 7.1.0: Version 7.1.0 of VivoSocial has been released. If you experienced any issues with the previous version, please update your modules to the 7.1.0 rel...WAFFLE: Windows Authentication Functional Framework (LE): 1.3 (Development): Build 1.3.9740.0. Features Added waffle-jna-auth.jar, native Java with JNA port. Misc Project upgraded to Visual Studio 2008.Most Popular ProjectsWBFS ManagerASP.NET Ajax LibraryImage Resizer Powertoy Clone for WindowsSkype Voice ChangerAll-In-One Code FrameworkWindows Live Calendar GadgetMDownloaderWindows 7 USB/DVD Download ToolDroid ExplorerEnhSimMost Active ProjectsGraffiti CMSnopCommerce. Open Source online shop e-commerce solution.Facebook Developer ToolkitRawrpatterns & practices – Enterprise LibraryjQuery Library for SharePoint Web ServicesShweet: SharePoint 2010 Team Messaging built with PexFarseer Physics EngineNcqrs Framework - The CQRS framework for .NETIonics Isapi Rewrite Filter

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• Exchange 2003-Exchange 2010 post migration GAL/OAB problem

  - by user68726

  I am very new to Exchange so forgive my newbie-ness. I've exhausted Google trying to find a way to solve my problem so I'm hoping some of you gurus can shed some light on my next steps. Please forgive my bungling around through this. The problem I cannot download/update the Global Address List (GAL) and Offline Address Book (OAB) on my Outlook 2010 clients. I get: Task 'emailaddress' reported error (0x8004010F) : 'The operation failed. An object cannot be found.' ---- error. I'm using cached exchange mode, which if I turn off Outlook hangs completely from the moment I start it up. (Note I've replaced my actual email address with 'emailaddress') Background information I migrated mailboxes, public store, etc. from a Small Business Server 2003 with Exchange 2003 box to a Server 2008 R2 with Exchange 2010 based primarily on an experts exchange how to article. The exchange server is up and running as an internet facing exchange server with all of the roles necessary to send and receive mail and in that capacity is working fine. I "thought" I had successfully migrated everything from the SBS03 box, and due to huge amounts of errors in everything from AD to the Exchange install itself I removed the reference to the SBS03 server in adsiedit. I've still got access to the old SBS03 box, but as I said the number of errors in everything is preventing even the uninstall of Exchange (or the starting of the Exchange Information Store service), so I'm quite content to leave that box completely out of the picture while trying to solve my problem. After research I discovered this is most likely because I failed to run the “update-globaladdresslist” (or get / update) command from the Exchange shell before I removed the Exchange 2003 server from adsiedit (and the network). If I run the command now it gives me: WARNING: The recipient "domainname.com/Microsoft Exchange System Objects/Offline Address Book - first administrative group" is invalid and couldn't be updated. WARNING: The recipient "domainname.com/Microsoft Exchange System Objects/Schedule+ Free Busy Information – first administrative group" is invalid and couldn't be updated. WARNING: The recipient "domainname.com/Microsoft Exchange System Objects/ContainernameArchive" is invalid and couldn't be updated. WARNING: The recipient "domainname.com/Microsoft Exchange System Objects/ContainernameContacts" is invalid and couldn't be updated. (Note that I’ve replaced my domain with “domainname.com” and my organization name with “containername”) What I’ve tried I don’t want to use the old OAB, or GAL, I don’t care about either, our GAL and distribution lists needed to be organized anyway, so at this point I really just want to get rid of the old reference to the “first administrative group” and move on. I’ve tried to create a new GAL and tell Exchange 2010 to use that GAL instead of the old GAL, but I'm obviously missing some of the commands or something dumb I need to do to start over with a blank slate/GAL/OAB. I'm very tempted to completely delete the entire "first administrative group" tree from adsiedit and see if that gets rid of the ridiculous reference that no longer exists but I dont want to break something else. Commands run to try to create a new GAL and tell exch10 to use that GAL: New-globaladdresslist –name NAMEOFNEWGAL Set-globaladdresslist GUID –name NAMEOFNEWGAL This did nothing for me except now when I run get-globaladdresslist or with the | FL pipe I see two GALs listed, the “default global address list” and the “NAMEOFNEWGAL” that I created. After a little more research this morning it looks like you can't change/delete/remove the default address list, and the only way to do what I'm trying to do would be to maybe remove the default address list via adsiedit and recreate with a command something like new-GlobalAddressList -Name "Default Global Address List" -IncludedRecipients AllRecipients. This would be acceptable but I've searched and searched and can't find instructions or a breakdown of where exactly the default GAL lives in AD, and if I'd have to remove multiple child references/records. ** Of interest** I'm getting an event ID 9337 in my application log OALGen did not find any recipients in address list ‘\Global Address List. This offline address list will not be generated. -\NAMEOFMYOAB --------- on my Exchange 2010 box, which pretty much to me seems to confirm my suspicion that the empty GAL/OAB is what's causing the Outlook client 0x8004010F error. Help please!

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• Taking the training wheels off: Accelerating the Business with Oracle IAM by Brian Mozinski (Accenture)

  - by Greg Jensen

  Today, technical requirements for IAM are evolving rapidly, and the bar is continuously raised for high performance IAM solutions as organizations look to roll out high volume use cases on the back of legacy systems.  Existing solutions were often designed and architected to support offline transactions and manual processes, and the business owners today demand globally scalable infrastructure to support the growth their business cases are expected to deliver. To help IAM practitioners address these challenges and make their organizations and themselves more successful, this series we will outline the: • Taking the training wheels off: Accelerating the Business with Oracle IAM The explosive growth in expectations for IAM infrastructure, and the business cases they support to gain investment in new security programs. • "Necessity is the mother of invention": Technical solutions developed in the field Well proven tricks of the trade, used by IAM guru’s to maximize your solution while addressing the requirements of global organizations. • The Art & Science of Performance Tuning of Oracle IAM 11gR2 Real world examples of performance tuning with Oracle IAM • No Where to go but up: Extending the benefits of accelerated IAM Anything is possible, compelling new solutions organizations are unlocking with accelerated Oracle IAM Let’s get started … by talking about the changing dynamics driving these discussions. Big Companies are getting bigger everyday, and increasingly organizations operate across state lines, multiple times zones, and in many countries or continents at the same time.  No longer is midnight to 6am a safe time to take down the system for upgrades, to run recon’s and import or update user accounts and attributes.  Further IT organizations are operating as shared services with SLA’s similar to telephone carrier levels expected by their “clients”.  Workers are moved in and out of roles on a weekly, daily, or even hourly rate and IAM is expected to support those rapid changes.  End users registering for services during business hours in Singapore are expected their access to be green-lighted in custom apps hosted in Portugal within the hour.  Many of the expectations of asynchronous systems and batched updates are not adequate and the number and types of users is growing. When organizations acted more like independent teams at functional or geographic levels it was manageable to have processes that relied on a handful of people who knew how to make things work …. Knew how to get you access to the key systems to get your job done.  Today everyone is expected to do more with less, the finance administrator previously supporting their local Atlanta sales office might now be asked to help close the books for the Johannesburg team, and access certification process once completed monthly by Joan on the 3rd floor is now done by a shared pool of resources in Sao Paulo.   Fragmented processes that rely on institutional knowledge to get access to systems and get work done quickly break down in these scenarios.  Highly robust processes that have automated workflows for connected or disconnected systems give organizations the dynamic flexibility to share work across these lines and cut costs or increase productivity. As the IT industry computing paradigms continue to change with the passing of time, and as mature or proven approaches become clear, it is normal for organizations to adjust accordingly. Businesses must manage identity in an increasingly hybrid world in which legacy on-premises IAM infrastructures are extended or replaced to support more and more interconnected and interdependent services to a wider range of users. The old legacy IAM implementation models we had relied on to manage identities no longer apply. End users expect to self-request access to services from their tablet, get supervisor approval over mobile devices and email, and launch the application even if is hosted on the cloud, or run by a partner, vendor, or service provider. While user expectations are higher, they are also simpler … logging into custom desktop apps to request approvals, or going through email or paper based processes for certification is unacceptable.  Users expect security to operate within the paradigm of the application … i.e. feel like the application they are using. Citizen and customer facing applications have evolved from every where, with custom applications, 3rd party tools, and merging in from acquired entities or 3rd party OEM’s resold to expand your portfolio of services.  These all have their own user stores, authentication models, user lifecycles, session management, etc.  Often the designers/developers are no longer accessible and the documentation is limited.  Bringing together underlying directories to scale for growth, and improve user experience is critical for revenue … but also for operations. Job functions are more dynamic.... take the Olympics for example.  Endless organizations from corporations broadcasting, endorsing, or marketing through the event … to non-profit athletic foundations and public/government entities for athletes and public safety, all operate simultaneously on the world stage.  Each organization needs to spin up short-term teams, often dealing with proprietary information from hot ads to racing strategies or security plans.  IAM is expected to enable team’s to spin up, enable new applications, protect privacy, and secure critical infrastructure.  Then it needs to be disabled just as quickly as users go back to their previous responsibilities. On a more technical level … Optimized system directory; tuning guidelines and parameters are needed by businesses today. Business’s need to be making the right choices (virtual directories) and considerations via choosing the correct architectural patterns (virtual, direct, replicated, and tuning), challenge is that business need to assess and chose the correct architectural patters (centralized, virtualized, and distributed) Today's Business organizations have very complex heterogeneous enterprises that contain diverse and multifaceted information. With today's ever changing global landscape, the strategic end goal in challenging times for business is business agility. The business of identity management requires enterprise's to be more agile and more responsive than ever before. The continued proliferation of networking devices (PC, tablet, PDA's, notebooks, etc.) has caused the number of devices and users to be granted access to these devices to grow exponentially. Business needs to deploy an IAM system that can account for the demands for authentication and authorizations to these devices. Increased innovation is forcing business and organizations to centralize their identity management services. Access management needs to handle traditional web based access as well as handle new innovations around mobile, as well as address insufficient governance processes which can lead to rouge identity accounts, which can then become a source of vulnerabilities within a business’s identity platform. Risk based decisions are providing challenges to business, for an adaptive risk model to make proper access decisions via standard Web single sign on for internal and external customers,. Organizations have to move beyond simple login and passwords to address trusted relationship questions such as: Is this a trusted customer, client, or citizen? Is this a trusted employee, vendor, or partner? Is this a trusted device? Without a solid technological foundation, organizational performance, collaboration, constituent services, or any other organizational processes will languish. A Single server location presents not only network concerns for distributed user base, but identity challenges. The network risks are centered on latency of the long trip that the traffic has to take. Other risks are a performance around availability and if the single identity server is lost, all access is lost. As you can see, there are many reasons why performance tuning IAM will have a substantial impact on the success of your organization.  In our next installment in the series we roll up our sleeves and get into detailed tuning techniques used everyday by thought leaders in the field implementing Oracle Identity & Access Management Solutions.

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• Granular Clipboard Control in Oracle IRM

  - by martin.abrahams

  One of the main leak prevention controls that customers are looking for is clipboard control. After all, there is little point in controlling access to a document if authorised users can simply make unprotected copies by use of the cut and paste mechanism. Oddly, for such a fundamental requirement, many solutions only offer very simplistic clipboard control - and require the customer to make an awkward choice between usability and security. In many cases, clipboard control is simply an ON-OFF option. By turning the clipboard OFF, you disable one of the most valuable edit functions known to man. Try working for any length of time without copying and pasting, and you'll soon appreciate how valuable that function is. Worse, some solutions disable the clipboard completely - not just for the protected document but for all of the various applications you have open at the time. Normal service is only resumed when you close the protected document. In this way, policy enforcement bleeds out of the particular assets you need to protect and interferes with the entire user experience. On the other hand, turning the clipboard ON satisfies a fundamental usability requirement - but also makes it really easy for users to create unprotected copies of sensitive information, maliciously or otherwise. All they need to do is paste into another document. If creating unprotected copies is this simple, you have to question how much you are really gaining by applying protection at all. You may not be allowed to edit, forward, or print the protected asset, but all you need to do is create a copy and work with that instead. And that activity would not be tracked in any way. So, a simple ON-OFF control creates a real tension between usability and security. If you are only using IRM on a small scale, perhaps security can outweigh usability - the business can put up with the restriction if it only applies to a handful of important documents. But try extending protection to large numbers of documents and large user communities, and the restriction rapidly becomes really unwelcome. I am aware of one solution that takes a different tack. Rather than disable the clipboard, pasting is always permitted, but protection is automatically applied to any document that you paste into. At first glance, this sounds great - protection travels with the content. However, at any scale this model may not be so appealing once you've had to deal with support calls from users who have accidentally applied protection to documents that really don't need it - which would be all too easily done. This may help control leakage, but it also pollutes the system with documents that have policies applied with no obvious rhyme or reason, and it can seriously inconvenience the business by making non-sensitive documents difficult to access. And what policy applies if you paste some protected content into an already protected document? Which policy applies? There are no prizes for guessing that Oracle IRM takes a rather different approach. The Oracle IRM Approach Oracle IRM offers a spectrum of clipboard controls between the extremes of ON and OFF, and it leverages the classification-based rights model to give granular control that satisfies both security and usability needs. Firstly, we take it for granted that if you have EDIT rights, of course you can use the clipboard within a given document. Why would we force you to retype a piece of content that you want to move from HERE... to HERE...? If the pasted content remains in the same document, it is equally well protected whether it be at the beginning, middle, or end - or all three. So, the first point is that Oracle IRM always enables the clipboard if you have the right to edit the file. Secondly, whether we enable or disable the clipboard, we only affect the protected document. That is, you can continue to use the clipboard in the usual way for unprotected documents and applications regardless of whether the clipboard is enabled or disabled for the protected document(s). And if you have multiple protected documents open, each may have the clipboard enabled or disabled independently, according to whether you have Edit rights for each. So, even for the simplest cases - the ON-OFF cases - Oracle IRM adds value by containing the effect to the protected documents rather than to the whole desktop environment. Now to the granular options between ON and OFF. Thanks to our classification model, we can define rights that enable pasting between documents in the same classification - ie. between documents that are protected by the same policy. So, if you are working on this month's financial report and you want to pull some data from last month's report, you can simply cut and paste between the two documents. The two documents are classified the same way, subject to the same policy, so the content is equally safe in both documents. However, if you try to paste the same data into an unprotected document or a document in a different classification, you can be prevented. Thus, the control balances legitimate user requirements to allow pasting with legitimate information security concerns to keep data protected. We can take this further. You may have the right to paste between related classifications of document. So, the CFO might want to copy some financial data into a board document, where the two documents are sealed to different classifications. The CFO's rights may well allow this, as it is a reasonable thing for a CFO to want to do. But policy might prevent the CFO from copying the same data into a classification that is accessible to external parties. The above option, to copy between classifications, may be for specific classifications or open-ended. That is, your rights might enable you to go from A to B but not to C, or you might be allowed to paste to any classification subject to your EDIT rights. As for so many features of Oracle IRM, our classification-based rights model makes this type of granular control really easy to manage - you simply define that pasting is permitted between classifications A and B, but omit C. Or you might define that pasting is permitted between all classifications, but not to unprotected locations. The classification model enables millions of documents to be controlled by a few such rules. Finally, you MIGHT have the option to paste anywhere - such that unprotected copies may be created. This is rare, but a legitimate configuration for some users, some use cases, and some classifications - but not something that you have to permit simply because the alternative is too restrictive. As always, these rights are defined in user roles - so different users are subject to different clipboard controls as required in different classifications. So, where most solutions offer just two clipboard options - ON-OFF or ON-but-encrypt-everything-you-touch - Oracle IRM offers real granularity that leverages our classification model. Indeed, I believe it is the lack of a classification model that makes such granularity impractical for other IRM solutions, because the matrix of rules for controlling pasting would be impossible to manage - there are so many documents to consider, and more are being created all the time.

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• Avoid the “Social Silo” - Learn Why and How

  - by Brian Dayton

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I’m not going to spend any more real estate than needed on this—social media is big. Facebook hit the Billion user mark in October, that’s 1 out of every 7 humans on the planet. This past Summer (in the Northern hemisphere) Twitter passed the 400 Million Tweet/day mark. The list of social properties and data points goes on and on. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} With social your customer, prospect, or constituent has pervasive access—through mobile—to a global audience, the ability to influence friends, friends of friends, and even people they will never meet. They also have the unique opportunity to forge a deeper relationship with your business—telling you what they like, what they don’t like, how you can help, and what they’d like to see more of. Are you listening? Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} What’s the Bottom Line for Business? Businesses need to be where their customers are—on social properties. They need to be available and responsive in those channels—24x7x365. They need to engage and communicate in new ways—sometimes in less than 140 characters and with empathy, not a 1-way megaphone. Finally, businesses need to look at social as an extension of their existing business practices. Not as a silo’d communication channel limited to marketing. Social Can’t Be a Silo – Learn Why @ Oracle CloudWorld When a business is on social networks they represent the whole business. That’s how a customer, constituent, partner or potential candidate sees it. Those organizations that have moved on the opportunity to build closer relationships through social marketing have already made the first step. Social Selling, Service, eCommerce, and Recruiting are external-facing opportunities that leading organizations are moving on right now. This strategy, one of weaving social into and across your business processes—and leveraging social concepts and technologies for internal collaboration—is something you can learn about during an Oracle CloudWorld event in a city near you. You’ll hear and see social relationship management concepts, best-practices, and recommendations woven into topics, discussions, and demonstrations throughout the event—from Marketing and Sales to Service and Human Resources. Stay Tuned and Avoid Potholes By all indications social is here to stay but it’s moving fast and social business strategies are evolving rapidly. At Oracle CloudWorld you’ll also get the opportunity to learn how to avoid some of the potholes on the road to #socialbusiness. Stay tuned to this blog. In future posts I’ll cover some of those potholes including the challenges of Social@Scale and Parallel Processes. Jump-start your social business strategy or learn how to refine and expand what you’re doing already at Oracle CloudWorld. Want to learn more about what Oracle is doing in social? Check out www.oracle.com/social or, if you're looking for a quick read my co-worker, Pat Ma, has a great post on this blog summarizing some popular Social Relationship Management use cases.

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• How clean is deleting a computer object?

  - by Kevin

  Though quite skilled at software development, I'm a novice when it comes to Active Directory. I've noticed that AD seems to have a lot of stuff buried in the directory and schema which does not appear superficially when using simplified tools such as Active Directory Users and Computers. It kind of feels like the Windows registry, where COM classes have all kinds of intertwined references, many of which are purely by GUID, such that it's not enough to just search for anything referencing "GadgetXyz" by name in order to cleanly remove GadgetXyz. This occasionally leads to the uneasy feeling that I may have useless garbage building up in there which I have no idea how to weed out. For instance, I made the mistake a while back of trying to rename a DC, figuring I could just do it in the usual manner from Control Panel. I found references to the old name buried all over the place which made it impossible to reuse that name without considerable manual cleanup. Even long after I got it all working, I've stumbled upon the old name hidden away in LDAP. (There were no other DCs left in the picture at that time so I don't think it was a tombstone issue.) More specifically, I'm worried about the case of just outright deleting a computer from AD. I understand the cleanest way to do it is to log into the computer itself and tell it to leave the domain. (As an aside, doing this in Windows 8 seems to only disable the computer object and not delete it outright!) My concern is cases where this is not possible, for instance because it was on an already-deleted VM image. I can simply go into Active Directory Users and Computers, find the computer object, click it, and press Delete, and it seems to go away. My question is, is it totally, totally gone, or could this leave hanging references in any Active Directory nook or cranny I won't know to look in? (Excluding of course the expected tombstone records which expire after a set time.) If so, is there any good way to clean up the mess? Thank you for any insight! Kevin ps., It was over a year ago so I don't remember the exact details, but here's the gist of the DC renaming issue. I started with a single 2008 DC named ABC in a physical machine and wanted to end up instead with a DC of the same name running in a vSphere VM. Not wanting to mess with imaging the physical machine, my plan instead was: Rename ABC to XYZ. Fresh install 2008 on a VM, name it ABC, and join it to the domain. (I may have done the latter in the same step as promoting to DC; I don't recall.) dcpromo the new ABC as a 2nd DC, including GC. Make sure the new ABC replicated correctly from XYZ and then transfer the FSMO roles from XYZ to it. Once everything was confirmed to work with the new ABC alone, demote XYZ, remove the AD role, and remove it from the domain. Eventually I managed to do this but it was a much bumpier ride than expected. In particular, I got errors trying to join the new ABC to the domain. These included "The pre-windows 2000 name is already in use" and "No mapping between account names and security IDs was done." I eventually found that the computer object for XYZ had attributes that still referred to it as ABC. Among these were servicePrincipalName, msDS-AdditionalDnsHostName, and msDS-AdditionalSamAccountName. The latter I could not edit via Attribute Editor and instead had to run this against XYZ: NETDOM computername <simple-name> /add:<FQDN> There were some other hitches I don't remember exactly.

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• Announcing: Improvements to the Windows Azure Portal

  - by ScottGu

  Earlier today we released a number of enhancements to the new Windows Azure Management Portal.  These new capabilities include: Service Bus Management and Monitoring Support for Managing Co-administrators Import/Export support for SQL Databases Virtual Machine Experience Enhancements Improved Cloud Service Status Notifications Media Services Monitoring Support Storage Container Creation and Access Control Support All of these improvements are now live in production and available to start using immediately.  Below are more details on them: Service Bus Management and Monitoring The new Windows Azure Management Portal now supports Service Bus management and monitoring. Service Bus provides rich messaging infrastructure that can sit between applications (or between cloud and on-premise environments) and allow them to communicate in a loosely coupled way for improved scale and resiliency. With the new Service Bus experience, you can now create and manage Service Bus Namespaces, Queues, Topics, Relays and Subscriptions. You can also get rich monitoring for Service Bus Queues, Topics and Subscriptions. To create a Service Bus namespace, you can now select the “Service Bus” tab in the Windows Azure portal and then simply select the CREATE command: Doing so will bring up a new “Create a Namespace” dialog that allows you to name and create a new Service Bus Namespace: Once created, you can obtain security credentials associated with the Namespace via the ACCESS KEY command. This gives you the ability to obtain the connection string associated with the service namespace. You can copy and paste these values into any application that requires these credentials: It is also now easy to create Service Bus Queues and Topics via the NEW experience in the portal drawer.  Simply click the NEW command and navigate to the “App Services” category to create a new Service Bus entity: Once you provision a new Queue or Topic it can be managed in the portal.  Clicking on a namespace will display all queues and topics within it: Clicking on an item in the list will allow you to drill down into a dashboard view that allows you to monitor the activity and traffic within it, as well as perform operations on it. For example, below is a view of an “orders” queue – note how we now surface both the incoming and outgoing message flow rate, as well as the total queue length and queue size: To monitor pub/sub subscriptions you can use the ADD METRICS command within a topic and select a specific subscription to monitor. Support for Managing Co-Administrators You can now add co-administrators for your Windows Azure subscription using the new Windows Azure Portal. This allows you to share management of your Windows Azure services with other users. Subscription co-administrators share the same administrative rights and permissions that service administrator have - except a co-administrator cannot change or view billing details about the account, nor remove the service administrator from a subscription. In the SETTINGS section, click on the ADMINISTRATORS tab, and select the ADD button to add a co-administrator to your subscription: To add a co-administrator, you specify the email address for a Microsoft account (formerly Windows Live ID) or an organizational account, and choose the subscription you want to add them to: You can later update the subscriptions that the co-administrator has access to by clicking on the EDIT button, and then select or deselect the subscriptions to which they belong. Import/Export Support for SQL Databases The Windows Azure administration portal now supports importing and exporting SQL Databases to/from Blob Storage.  Databases can be imported/exported to blob storage using the same BACPAC file format that is supported with SQL Server 2012.  Among other benefits, this makes it easy to copy and migrate databases between on-premise and cloud environments. SQL Databases now have an EXPORT command in the bottom drawer that when pressed will prompt you to save your database to a Windows Azure storage container: The UI allows you to choose an existing storage account or create a new one, as well as the name of the BACPAC file to persist in blob storage: You can also now import and create a new SQL Database by using the NEW command.  This will prompt you to select the storage container and file to import the database from: The Windows Azure Portal enables you to monitor the progress of import and export operations. If you choose to log out of the portal, you can come back later and check on the status of all of the operations in the new history tab of the SQL Database server – this shows your entire import and export history and the status (success/fail) of each: Enhancements to the Virtual Machine Experience One of the common pain-points we have heard from customers using the preview of our new Virtual Machine support has been the inability to delete the associated VHDs when a VM instance (or VM drive) gets deleted. Prior to today’s release the VHDs would continue to be in your storage account and accumulate storage charges. You can now navigate to the Disks tab within the Virtual Machine extension, select a VM disk to delete, and click the DELETE DISK command: When you click the DELETE DISK button you have the option to delete the disk + associated .VHD file (completely clearing it from storage).  Alternatively you can delete the disk but still retain a .VHD copy of it in storage. Improved Cloud Service Status Notifications The Windows Azure portal now exposes more information of the health status of role instances.  If any of the instances are in a non-running state, the status at the top of the dashboard will summarize the status (and update automatically as the role health changes): Clicking the instance hyperlink within this status summary view will navigate you to a detailed role instance view, and allow you to get more detailed health status of each of the instances.  The portal has been updated to provide more specific status information within this detailed view – giving you better visibility into the health of your app: Monitoring Support for Media Services Windows Azure Media Services allows you to create media processing jobs (for example: encoding media files) in your Windows Azure Media Services account. In the Windows Azure Portal, you can now monitor the number of encoding jobs that are queued up for processing as well as active, failed and queued tasks for encoding jobs. On your media services account dashboard, you can visualize the monitoring data for last 6 hours, 24 hours or 7 days. Storage Container Creation and Access Control Support You can now create Windows Azure Storage storage containers from within the Windows Azure Portal.  After selecting a storage account, you can navigate to the CONTAINERS tab and click the ADD CONTAINER command: This will display a dialog that lets you name the new container and control access to it: You can also update the access setting as well as container metadata of existing containers by selecting one and then using the new EDIT CONTAINER command: This will then bring up the edit container dialog that allows you to change and save its settings: In addition to creating and editing containers, you can click on them within the portal to drill-in and view blobs within them.  Summary The above features are all now live in production and available to use immediately.  If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using them today.  Visit the Windows Azure Developer Center to learn more about how to build apps with it. We’ll have even more new features and enhancements coming later this month – including support for the recent Windows Server 2012 and .NET 4.5 releases (we will enable new web and worker role images with Windows Server 2012 and .NET 4.5, and support .NET 4.5 with Websites).  Keep an eye out on my blog for details as these new features become available. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• Clustering for Mere Mortals (Pt 3)

  - by Geoff N. Hiten

  The Controller Now we get to the meat of the matter.  You want a virtual cluster, the first thing you have to do is create your own portable domain.  Start with a plain vanilla install of Windows 2003 R2 Standard on a semi-default VM. (1 GB RAM, 2 cores, 2 NICs, 128GB dynamically expanding VHD file).  I chose this because it had the smallest disk and memory footprint of any current supported Microsoft Server product.  I created the VM with a single dynamically expanding VHD, one fixed 16 GB VHD, and two NICs.  One NIC is connected to the outside world and the other one is part of an internal-only network.  The first NIC is set up as a DHCP client.  We will get to the other one later. I actually tried this with Windows 2008 R2, but it failed miserably.  Not sure whether it was 2008 R2 or the fact I tried to use cloned VMs in the cluster.  Clustering is one place where NewSID would really come in handy.  Too bad Microsoft bought and buried it. Load and Patch the OS (hence the need for the outside connection).This is a good time to go get dinner.  Maybe a movie too.  There are close to a hundred patches that need to be downloaded and applied.  Avoiding that mess was why I put so much time into trying to get the 2008 R2 version working.  Maybe next time.  Don’t forget to add the extensions for VMLite (or whatever virtualization product you prefer). Set a fixed IP address on the internal-only NIC.  Do not give it a gateway.  Put the same IP address for the NIC and for the DNS Server.  This IP should be in a range that is never available on your public network.  You will need all the addresses in the range available.  See the previous post for the exact settings I used. I chose 10.97.230.1 as the server.  The rest of the 10.97.230 range is what I will use later.  For the curious, those numbers are based on elements of my home address.  Not truly random, but good enough for this project. Do not bridge the network connections.  I never allowed the cluster nodes direct access to any public network. Format the fixed VHD and leave it alone for now. Promote the VM to a Domain Controller.  If you have never done this, don’t worry.  The only meaningful decision is what to call the new domain.  I prefer a bogus name that does not correspond to a real Top-Level Domain (TLD).  .com, .biz., .net, .org  are all TLDs that we know and love.  I chose .test as the TLD since it is descriptive AND it does not exist in the real world.  The domain is called MicroAD.  This gives me MicroAD.Test as my domain. During the promotion process, you will be prompted to install DNS as part of the Domain creation process.  You want to accept this option.  The installer will automatically assign this DNS server as the authoritative owner of the MicroAD.test DNS domain (not to be confused with the MicroAD.test Active Directory domain.) For the rest of the DCPROMO process, just accept the defaults. Now let’s make our IP address management easy.  Add the DHCP Role to the server.  Add the server (10.97.230.1 in this case) as the default gateway to assign to DHCP clients.  Here is where you have to be VERY careful and bind it ONLY to the Internal NIC.  Trust me, your network admin will NOT like an extra DHCP server “helping” out on her network.  Go ahead and create a range of 10-20 IP Addresses in your scope.  You might find other uses for a pocket domain controller <cough> Mirroring </cough> than just for building a cluster.  And Clustering in SQL 2008 and Windows 2008 R2 fully supports DHCP addresses. Now we have three of the five key roles ready.  Two more to go. Next comes file sharing.  Since your cluster node VMs will not have access to any outside, you have to have some way to get files into these VMs.  I simply go to the root of C: and create a “Shared” folder.  I then share it out and grant full control to “Everyone” to both the share and to the underlying NTFS folder.   This will be immensely useful for Service Packs, demo databases, and any other software that isn’t packaged as an ISO that we can mount to the VM. Finally we need to create a block-level multi-connect storage device.  The kind folks at Starwinds Software (http://www.starwindsoftware.com/) graciously gave me a non-expiring demo license for expressly this purpose.  Their iSCSI SAN software lets you create an iSCSI target from nearly any storage medium.  Refreshingly, their product does exactly what they say it does.  Thanks. Remember that 16 GB VHD file?  That is where we are going to carve into our LUNs.  I created an iSCSI folder off the root, just so I can keep everything organized.  I then carved 5 ea. 2 GB iSCSI targets from that folder.  I chose a fixed VHD for performance.  I tried this earlier with a dynamically expanding VHD, but too many layers of abstraction and sparseness combined to make it unusable even for a demo.  Stick with a fixed VHD so there is a one-to-one mapping between abstract and physical storage.  If you read the previous post, you know what I named these iSCSI LUNs and why.  Yes, I do have some left over space.  Always leave yourself room for future growth or options. This gets us up to where we can actually build the nodes and install SQL.  As with most clusters, the real work happens long before the individual nodes get installed and configured.  At least it does if you want the cluster to be a true high-availability platform.

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• What Makes a Good Design Critic? CHI 2010 Panel Review

  - by jatin.thaker

  Author: Daniel Schwartz, Senior Interaction Designer, Oracle Applications User Experience Oracle Applications UX Chief Evangelist Patanjali Venkatacharya organized and moderated an innovative and stimulating panel discussion titled "What Makes a Good Design Critic? Food Design vs. Product Design Criticism" at CHI 2010, the annual ACM Conference on Human Factors in Computing Systems. The panelists included Janice Rohn, VP of User Experience at Experian; Tami Hardeman, a food stylist; Ed Seiber, a restaurant architect and designer; John Kessler, a food critic and writer at the Atlanta Journal-Constitution; and Larry Powers, Chef de Cuisine at Shaun's restaurant in Atlanta, Georgia. Building off the momentum of his highly acclaimed panel at CHI 2009 on what interaction design can learn from food design (for which I was on the other side as a panelist), Venkatacharya brought together new people with different roles in the restaurant and software interaction design fields. The session was also quite delicious -- but more on that later. Criticism, as it applies to food and product or interaction design, was the tasty topic for this forum and showed that strong parallels exist between food and interaction design criticism. Figure 1. The panelists in discussion: (left to right) Janice Rohn, Ed Seiber, Tami Hardeman, and John Kessler. The panelists had great insights to share from their respective fields, and they enthusiastically discussed as if they were at a casual collegial dinner. John Kessler stated that he prefers to have one professional critic's opinion in general than a large sampling of customers, however, "Web sites like Yelp get users excited by the collective approach. People are attracted to things desired by so many." Janice Rohn added that this collective desire was especially true for users of consumer products. Ed Seiber remarked that while people looked to the popular view for their target tastes and product choices, "professional critics like John [Kessler] still hold a big weight on public opinion." Chef Powers indicated that chefs take in feedback from all sources, adding, "word of mouth is very powerful. We also look heavily at the sales of the dishes to see what's moving; what's selling and thus successful." Hearing this discussion validates our design work at Oracle in that we listen to our users (our diners) and industry feedback (our critics) to ensure an optimal user experience of our products. Rohn considers that restaurateur Danny Meyer's book, Setting the Table: The Transforming Power of Hospitality in Business, which is about creating successful restaurant experiences, has many applicable parallels to user experience design. Meyer actually argues that the customer is not always right, but that "they must always feel heard." Seiber agreed, but noted "customers are not designers," and while designers need to listen to customer feedback, it is the designer's job to synthesize it. Seiber feels it's the critic's job to point out when something is missing or not well-prioritized. In interaction design, our challenges are quite similar, if not parallel. Software tasks are like puzzles that are in search of a solution on how to be best completed. As a food stylist, Tami Hardeman has the demanding and challenging task of presenting food to be as delectable as can be. To present food in its best light requires a lot of creativity and insight into consumer tastes. It's no doubt then that this former fashion stylist came up with the ultimate catch phrase to capture the emotion that clients want to draw from their users: "craveability." The phrase was a hit with the audience and panelists alike. Sometime later in the discussion, Seiber remarked, "designers strive to apply craveability to products, and I do so for restaurants in my case." Craveabilty is also very applicable to interaction design. Creating straightforward and smooth workflows for users of Oracle Applications is a primary goal for my colleagues. We want our users to really enjoy working with our products where it makes them more efficient and better at their jobs. That's our "craveability." Patanjali Venkatacharya asked the panel, "if a design's "craveability" appeals to some cultures but not to others, then what is the impact to the food or product design process?" Rohn stated that "taste is part nature and part nurture" and that the design must take the full context of a product's usage into consideration. Kessler added, "good design is about understanding the context" that the experience necessitates. Seiber remarked how important seat comfort is for diners and how the quality of seating will add so much to the complete dining experience. Sometimes if these non-food factors are not well executed, they can also take away from an otherwise pleasant dining experience. Kessler recounted a time when he was dining at a restaurant that actually had very good food, but the photographs hanging on all the walls did not fit in with the overall décor and created a negative overall dining experience. While the tastiness of the food is critical to a restaurant's success, it is a captivating complete user experience, as in interaction design, which will keep customers coming back and ultimately making the restaurant a hit. Figure 2. Patanjali Venkatacharya enjoyed the Sardinian flatbread salad. As a surprise Chef Powers brought out a signature dish from Shaun's restaurant for all the panelists to sample and critique. The Sardinian flatbread dish showcased Atlanta's taste for fresh and local produce and cheese at its finest as a salad served on a crispy flavorful flat bread. Hardeman said it could be photographed from any angle, a high compliment coming from a food stylist. Seiber really enjoyed the colors that the dish brought together and thought it would be served very well in a casual restaurant on a summer's day. The panel really appreciated the taste and quality of the different components and how the rosemary brought all the flavors together. Seiber remarked that "a lot of effort goes into the appearance of simplicity." Rohn indicated that the same notion holds true with software user interface design. A tremendous amount of work goes into crafting straightforward interfaces, including user research, prototyping, design iterations, and usability studies. Design criticism for food and software interfaces clearly share many similarities. Both areas value expert opinions and user feedback. Both areas understand the importance of great design needing to work well in its context. Last but not least, both food and interaction design criticism value "craveability" and how having users excited about experiencing and enjoying the designs is an important goal. Now if we can just improve the taste of software user interfaces, people may choose to dine on their enterprise applications over a fresh organic salad.

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• Clustering for Mere Mortals (Pt3)

  - by Geoff N. Hiten

  The Controller Now we get to the meat of the matter.  You want a virtual cluster, the first thing you have to do is create your own portable domain.  IStart with a plain vanilla install of Windows 2003 R2 Standard on a semi-default VM. (1 GB RAM, 2 cores, 2 NICs, 128GB dynamically expanding VHD file).  I chose this because it had the smallest disk and memory footprint of any current supported Microsoft Server product.  I created the VM with a single dynamically expanding VHD, one fixed 16 GB VHD, and two NICs.  One NIC is connected to the outside world and the other one is part of an internal-only network.  The first NIC is set up as a DHCP client.  We will get to the other one later. I actually tried this with Windows 2008 R2, but it failed miserably.  Not sure whether it was 2008 R2 or the fact I tried to use cloned VMs in the cluster.  Clustering is one place where NewSID would really come in handy.  Too bad Microsoft bought and buried it. Load and Patch the OS (hence the need for the outside connection).This is a good time to go get dinner.  Maybe a movie too.  There are close to a hundred patches that need to be downloaded and applied.  Avoiding that mess was why I put so much time into trying to get the 2008 R2 version working.  Maybe next time.  Don’t forget to add the extensions for VMLite (or whatever virtualization product you prefer). Set a fixed IP address on the internal-only NIC.  Do not give it a gateway.  Put the same IP address for the NIC and for the DNS Server.  This IP should be in a range that is never available on your public network.  You will need all the addresses in the range available.  See the previous post for the exact settings I used. I chose 10.97.230.1 as the server.  The rest of the 10.97.230 range is what I will use later.  For the curious, those numbers are based on elements of my home address.  Not truly random, but good enough for this project. Do not bridge the network connections.  I never allowed the cluster nodes direct access to any public network. Format the fixed VHD and leave it alone for now. Promote the VM to a Domain Controller.  If you have never done this, don’t worry.  The only meaningful decision is what to call the new domain.  I prefer a bogus name that does not correspond to a real Top-Level Domain (TLD).  .com, .biz., .net, .org  are all TLDs that we know and love.  I chose .test as the TLD since it is descriptive AND it does not exist in the real world.  The domain is called MicroAD.  This gives me MicroAD.Test as my domain. During the promotion process, you will be prompted to install DNS as part of the Domain creation process.  You want to accept this option.  The installer will automatically assign this DNS server as the authoritative owner of the MicroAD.test DNS domain (not to be confused with the MicroAD.test Active Directory domain.) For the rest of the DCPROMO process, just accept the defaults. Now let’s make our IP address management easy.  Add the DHCP Role to the server.  Add the server (10.97.230.1 in this case) as the default gateway to assign to DHCP clients.  Here is where you have to be VERY careful and bind it ONLY to the Internal NIC.  Trust me, your network admin will NOT like an extra DHCP server “helping” out on her network.  Go ahead and create a range of 10-20 IP Addresses in your scope.  You might find other uses for a pocket domain controller <cough> Mirroring </cough> than just for building a cluster.  And Clustering in SQL 2008 and Windows 2008 R2 fully supports DHCP addresses. Now we have three of the five key roles ready.  Two more to go. Next comes file sharing.  Since your cluster node VMs will not have access to any outside, you have to have some way to get files into these VMs.  I simply go to the root of C: and create a “Shared” folder.  I then share it out and grant full control to “Everyone” to both the share and to the underlying NTFS folder.   This will be immensely useful for Service Packs, demo databases, and any other software that isn’t packaged as an ISO that we can mount to the VM. Finally we need to create a block-level multi-connect storage device.  The kind folks at Starwinds Software (http://www.starwindsoftware.com/) graciously gave me a non-expiring demo license for expressly this purpose.  Their iSCSI SAN software lets you create an iSCSI target from nearly any storage medium.  Refreshingly, their product does exactly what they say it does.  Thanks. Remember that 16 GB VHD file?  That is where we are going to carve into our LUNs.  I created an iSCSI folder off the root, just so I can keep everything organized.  I then carved 5 ea. 2 GB iSCSI targets from that folder.  I chose a fixed VHD for performance.  I tried this earlier with a dynamically expanding VHD, but too many layers of abstraction and sparseness combined to make it unusable even for a demo.  Stick with a fixed VHD so there is a one-to-one mapping between abstract and physical storage.  If you read the previous post, you know what I named these iSCSI LUNs and why.  Yes, I do have some left over space.  Always leave yourself room for future growth or options. This gets us up to where we can actually build the nodes and install SQL.  As with most clusters, the real work happens long before the individual nodes get installed and configured.  At least it does if you want the cluster to be a true high-availability platform.

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• Curing the Database-Application mismatch

  - by Phil Factor

  If an application requires access to a database, then you have to be able to deploy it so as to be version-compatible with the database, in phase. If you can deploy both together, then the application and database must normally be deployed at the same version in which they, together, passed integration and functional testing.  When a single database supports more than one application, then the problem gets more interesting. I’ll need to be more precise here. It is actually the application-interface definition of the database that needs to be in a compatible ‘version’.  Most databases that get into production have no separate application-interface; in other words they are ‘close-coupled’.  For this vast majority, the whole database is the application-interface, and applications are free to wander through the bowels of the database scot-free.  If you’ve spurned the perceived wisdom of application architects to have a defined application-interface within the database that is based on views and stored procedures, any version-mismatch will be as sensitive as a kitten.  A team that creates an application that makes direct access to base tables in a database will have to put a lot of energy into keeping Database and Application in sync, to say nothing of having to tackle issues such as security and audit. It is not the obvious route to development nirvana. I’ve been in countless tense meetings with application developers who initially bridle instinctively at the apparent restrictions of being ‘banned’ from the base tables or routines of a database.  There is no good technical reason for needing that sort of access that I’ve ever come across.  Everything that the application wants can be delivered via a set of views and procedures, and with far less pain for all concerned: This is the application-interface.  If more than zero developers are creating a database-driven application, then the project will benefit from the loose-coupling that an application interface brings. What is important here is that the database development role is separated from the application development role, even if it is the same developer performing both roles. The idea of an application-interface with a database is as old as I can remember. The big corporate or government databases generally supported several applications, and there was little option. When a new application wanted access to an existing corporate database, the developers, and myself as technical architect, would have to meet with hatchet-faced DBAs and production staff to work out an interface. Sure, they would talk up the effort involved for budgetary reasons, but it was routine work, because it decoupled the database from its supporting applications. We’d be given our own stored procedures. One of them, I still remember, had ninety-two parameters. All database access was encapsulated in one application-module. If you have a stable defined application-interface with the database (Yes, one for each application usually) you need to keep the external definitions of the components of this interface in version control, linked with the application source,  and carefully track and negotiate any changes between database developers and application developers.  Essentially, the application development team owns the interface definition, and the onus is on the Database developers to implement it and maintain it, in conformance.  Internally, the database can then make all sorts of changes and refactoring, as long as source control is maintained.  If the application interface passes all the comprehensive integration and functional tests for the particular version they were designed for, nothing is broken. Your performance-testing can ‘hang’ on the same interface, since databases are judged on the performance of the application, not an ‘internal’ database process. The database developers have responsibility for maintaining the application-interface, but not its definition,  as they refactor the database. This is easily tested on a daily basis since the tests are normally automated. In this setting, the deployment can proceed if the more stable application-interface, rather than the continuously-changing database, passes all tests for the version of the application. Normally, if all goes well, a database with a well-designed application interface can evolve gracefully without changing the external appearance of the interface, and this is confirmed by integration tests that check the interface, and which hopefully don’t need to be altered at all often.  If the application is rapidly changing its ‘domain model’  in the light of an increased understanding of the application domain, then it can change the interface definitions and the database developers need only implement the interface rather than refactor the underlying database.  The test team will also have to redo the functional and integration tests which are, of course ‘written to’ the definition.  The Database developers will find it easier if these tests are done before their re-wiring  job to implement the new interface. If, at the other extreme, an application receives no further development work but survives unchanged, the database can continue to change and develop to keep pace with the requirements of the other applications it supports, and needs only to take care that the application interface is never broken. Testing is easy since your automated scripts to test the interface do not need to change. The database developers will, of course, maintain their own source control for the database, and will be likely to maintain versions for all major releases. However, this will not need to be shared with the applications that the database servers. On the other hand, the definition of the application interfaces should be within the application source. Changes in it have to be subject to change-control procedures, as they will require a chain of tests. Once you allow, instead of an application-interface, an intimate relationship between application and database, we are in the realms of impedance mismatch, over and above the obvious security problems.  Part of this impedance problem is a difference in development practices. Whereas the application has to be regularly built and integrated, this isn’t necessarily the case with the database.  An RDBMS is inherently multi-user and self-integrating. If the developers work together on the database, then a subsequent integration of the database on a staging server doesn’t often bring nasty surprises. A separate database-integration process is only needed if the database is deliberately built in a way that mimics the application development process, but which hampers the normal database-development techniques.  This process is like demanding a official walking with a red flag in front of a motor car.  In order to closely coordinate databases with applications, entire databases have to be ‘versioned’, so that an application version can be matched with a database version to produce a working build without errors.  There is no natural process to ‘version’ databases.  Each development project will have to define a system for maintaining the version level. A curious paradox occurs in development when there is no formal application-interface. When the strains and cracks happen, the extra meetings, bureaucracy, and activity required to maintain accurate deployments looks to IT management like work. They see activity, and it looks good. Work means progress.  Management then smile on the design choices made. In IT, good design work doesn’t necessarily look good, and vice versa.

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• The Internet of Things Is Really the Internet of People

  - by HCM-Oracle

  By Mark Hurd - Originally Posted on LinkedIn As I speak with CEOs around the world, our conversations invariably come down to this central question: Can we change our corporate cultures and the ways we train and reward our people as rapidly as new technology is changing the work we do, the products we make and how we engage with customers? It’s a critical consideration given today’s pace of disruption, which already is straining traditional management models and HR strategies. Winning companies will bring innovation and vision to their employees and partners by attracting people who will thrive in this emerging world of relentless data, predictive analytics and unlimited what-if scenarios. So, where are we going to find employees who are as familiar with complex data as I am with orderly financial statements and business plans? I’m not just talking about high-end data scientists who most certainly will sit at or near the top of the new decision-making pyramid. Global organizations will need creative and motivated people who will devote their time to manipulating, reviewing, analyzing, sorting and reshaping data to drive business and delight customers. This might seem evident, but my conversations with business people across the globe indicate that only a small number of companies get it. In the past few years, executives have been busy keeping pace with seismic upheavals, including the rise of social customer engagement, the rapid acceleration of product-development cycles and the relentless move to mobile-first. But all of that, I think, is the start of an uphill climb to the top of a roller-coaster. Today, about 10 billion devices across the globe are connected to the Internet. In a couple of years, that number will probably double, and not because we will have bought 10 billion more computers, smart phones and tablets. This unprecedented explosion of Big Data is being triggered by the Internet of Things, which is another way of saying that the numerous intelligent devices touching our everyday lives are all becoming interconnected. Home appliances, food, industrial equipment, pets, pharmaceutical products, pallets, cars, luggage, packaged goods, athletic equipment, even clothing will be streaming data. Some data will provide important information about how to run our businesses and lead healthier lives. Much of it will be extraneous. How does a CEO cope with this unimaginable volume and velocity of data, much less harness it to excite and delight customers? Here are three things CEOs must do to tackle this challenge: 1) Take care of your employees, take care of your customers. Larry Ellison recently noted that the two most important priorities for any CEO today revolve around people: Taking care of your employees and taking care of your customers. Companies in today’s hypercompetitive business environment simply won’t be able to survive unless they’ve got world-class people at all levels of the organization. CEOs must demonstrate a commitment to employees by becoming champions for HR systems that empower every employee to fully understand his or her job, how it ties into the corporate framework, what’s expected of them, what training is available, and how they can use an embedded social network to communicate, collaborate and excel. Over the next several years, many of the world’s top industrialized economies will see a turnover in the workforce on an unprecedented scale. Across the United States, Europe, China and Japan, the “baby boomer” generation will be retiring and, by 2020, we’ll see turnovers in those regions ranging from 10 to 30 percent. How will companies replace all that brainpower, experience and know-how? How will CEOs perpetuate the best elements of their corporate cultures in the midst of this profound turnover? The challenge will be daunting, but it can be met with world-class HR technology. As companies begin replacing up to 30 percent of their workforce, they will need thousands of new types of data-native workers to exploit the Internet of Things in the service of the Internet of People. The shift in corporate mindset here can’t be overstated. The CEO has to be at the forefront of this new way of recruiting, training, motivating, aligning and developing truly 21-century talent. 2) Start thinking today about the Internet of People. Some forward-looking companies have begun pursuing the “democratization of data.” This allows more people within a company greater access to data that can help them make better decisions, move more quickly and keep pace with the changing interests and demands of their customers. As a result, we’ve seen organizations flatten out, growing numbers of well-informed people authorized to make decisions without corporate approval and a movement of engagement away from headquarters to the point of contact with the customer. These are profound changes, and I’m a huge proponent. As I think about what the next few years will bring as companies become deluged with unprecedented streams of data, I’m convinced that we’ll need dramatically different organizational structures, decision-making models, risk-management profiles and reward systems. For example, if a car company’s marketing department mines incoming data to determine that customers are shifting rapidly toward neon-green models, how many layers of approval, review, analysis and sign-off will be needed before the factory starts cranking out more neon-green cars? Will we continue to have organizations where too many people are empowered to say “No” and too few are allowed to say “Yes”? If so, how will those companies be able to compete in a world in which customers have more choices, instant access to more information and less loyalty than ever before? That’s why I think CEOs need to begin thinking about this problem right now, not in a year or two when competitors are already reshaping their organizations to match the marketplace’s new realities. 3) Partner with universities to help create a new type of highly skilled workers. Several years ago, universities introduced new undergraduate as well as graduate-level programs in analytics and informatics as the business need for deeper insights into the booming world of data began to explode. Today, as the growth rate of data continues to soar, we know that the Internet of Things will only intensify that growth. Moreover, as Big Data fuels insights that can be shaped into products and services that generate revenue, the demand for data scientists and data specialists will go on unabated. Beyond that top-level expertise, companies are going to need data-native thinkers at all levels of the organization. Where will this new type of worker come from? I think it’s incumbent on the business community to collaborate with universities to develop new curricula designed to turn out graduates who can capitalize on the data-driven world that the Internet of Things is surely going to create. These new workers will create opportunities to help their companies in fields as diverse as product design, customer service, marketing, manufacturing and distribution. They will become innovative leaders in fashioning an entirely new type of workforce and organizational structure optimized to fully exploit the Internet of Things so that it becomes a high-value enabler of the Internet of People. Mark Hurd is President of Oracle Corporation and a member of the company's Board of Directors. He joined Oracle in 2010, bringing more than 30 years of technology industry leadership, computer hardware expertise, and executive management experience to his role with the company. As President, Mr. Hurd oversees the corporate direction and strategy for Oracle's global field operations, including marketing, sales, consulting, alliances and channels, and support. He focuses on strategy, leadership, innovation, and customers.

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• What Makes a Good Design Critic? CHI 2010 Panel Review

  - by Applications User Experience

  Author: Daniel Schwartz, Senior Interaction Designer, Oracle Applications User Experience Oracle Applications UX Chief Evangelist Patanjali Venkatacharya organized and moderated an innovative and stimulating panel discussion titled "What Makes a Good Design Critic? Food Design vs. Product Design Criticism" at CHI 2010, the annual ACM Conference on Human Factors in Computing Systems. The panelists included Janice Rohn, VP of User Experience at Experian; Tami Hardeman, a food stylist; Ed Seiber, a restaurant architect and designer; Jonathan Kessler, a food critic and writer at the Atlanta Journal-Constitution; and Larry Powers, Chef de Cuisine at Shaun's restaurant in Atlanta, Georgia. Building off the momentum of his highly acclaimed panel at CHI 2009 on what interaction design can learn from food design (for which I was on the other side as a panelist), Venkatacharya brought together new people with different roles in the restaurant and software interaction design fields. The session was also quite delicious -- but more on that later. Criticism, as it applies to food and product or interaction design, was the tasty topic for this forum and showed that strong parallels exist between food and interaction design criticism. Figure 1. The panelists in discussion: (left to right) Janice Rohn, Ed Seiber, Tami Hardeman, and Jonathan Kessler. The panelists had great insights to share from their respective fields, and they enthusiastically discussed as if they were at a casual collegial dinner. Jonathan Kessler stated that he prefers to have one professional critic's opinion in general than a large sampling of customers, however, "Web sites like Yelp get users excited by the collective approach. People are attracted to things desired by so many." Janice Rohn added that this collective desire was especially true for users of consumer products. Ed Seiber remarked that while people looked to the popular view for their target tastes and product choices, "professional critics like John [Kessler] still hold a big weight on public opinion." Chef Powers indicated that chefs take in feedback from all sources, adding, "word of mouth is very powerful. We also look heavily at the sales of the dishes to see what's moving; what's selling and thus successful." Hearing this discussion validates our design work at Oracle in that we listen to our users (our diners) and industry feedback (our critics) to ensure an optimal user experience of our products. Rohn considers that restaurateur Danny Meyer's book, Setting the Table: The Transforming Power of Hospitality in Business, which is about creating successful restaurant experiences, has many applicable parallels to user experience design. Meyer actually argues that the customer is not always right, but that "they must always feel heard." Seiber agreed, but noted "customers are not designers," and while designers need to listen to customer feedback, it is the designer's job to synthesize it. Seiber feels it's the critic's job to point out when something is missing or not well-prioritized. In interaction design, our challenges are quite similar, if not parallel. Software tasks are like puzzles that are in search of a solution on how to be best completed. As a food stylist, Tami Hardeman has the demanding and challenging task of presenting food to be as delectable as can be. To present food in its best light requires a lot of creativity and insight into consumer tastes. It's no doubt then that this former fashion stylist came up with the ultimate catch phrase to capture the emotion that clients want to draw from their users: "craveability." The phrase was a hit with the audience and panelists alike. Sometime later in the discussion, Seiber remarked, "designers strive to apply craveability to products, and I do so for restaurants in my case." Craveabilty is also very applicable to interaction design. Creating straightforward and smooth workflows for users of Oracle Applications is a primary goal for my colleagues. We want our users to really enjoy working with our products where it makes them more efficient and better at their jobs. That's our "craveability." Patanjali Venkatacharya asked the panel, "if a design's "craveability" appeals to some cultures but not to others, then what is the impact to the food or product design process?" Rohn stated that "taste is part nature and part nurture" and that the design must take the full context of a product's usage into consideration. Kessler added, "good design is about understanding the context" that the experience necessitates. Seiber remarked how important seat comfort is for diners and how the quality of seating will add so much to the complete dining experience. Sometimes if these non-food factors are not well executed, they can also take away from an otherwise pleasant dining experience. Kessler recounted a time when he was dining at a restaurant that actually had very good food, but the photographs hanging on all the walls did not fit in with the overall décor and created a negative overall dining experience. While the tastiness of the food is critical to a restaurant's success, it is a captivating complete user experience, as in interaction design, which will keep customers coming back and ultimately making the restaurant a hit. Figure 2. Patnajali Venkatacharya enjoyed the Sardian flatbread salad. As a surprise Chef Powers brought out a signature dish from Shaun's restaurant for all the panelists to sample and critique. The Sardinian flatbread dish showcased Atlanta's taste for fresh and local produce and cheese at its finest as a salad served on a crispy flavorful flat bread. Hardeman said it could be photographed from any angle, a high compliment coming from a food stylist. Seiber really enjoyed the colors that the dish brought together and thought it would be served very well in a casual restaurant on a summer's day. The panel really appreciated the taste and quality of the different components and how the rosemary brought all the flavors together. Seiber remarked that "a lot of effort goes into the appearance of simplicity." Rohn indicated that the same notion holds true with software user interface design. A tremendous amount of work goes into crafting straightforward interfaces, including user research, prototyping, design iterations, and usability studies. Design criticism for food and software interfaces clearly share many similarities. Both areas value expert opinions and user feedback. Both areas understand the importance of great design needing to work well in its context. Last but not least, both food and interaction design criticism value "craveability" and how having users excited about experiencing and enjoying the designs is an important goal. Now if we can just improve the taste of software user interfaces, people may choose to dine on their enterprise applications over a fresh organic salad.

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• Rebuilding CoasterBuzz, Part III: The architecture using the "Web stack of love"

  - by Jeff

  This is the third post in a series about rebuilding one of my Web sites, which has been around for 12 years. I hope to relaunch in the next month or two. More: Part I: Evolution, and death to WCF Part II: Hot data objects I finally hit a point in the re-do of CoasterBuzz where I feel like the major pieces are in place... rewritten, ported and what not, so that I can focus now on front-end design and more interesting creative problems. I've been asked on more than one occasion (OK, just twice) what's going on under the covers, so I figure this might be a good time to explain the overall architecture. As it turns out, I'm using a whole lof of the "Web stack of love," as Scott Hanselman likes to refer to it. Oh that Hanselman. First off, at the center of it all, is BizTalk. Just kidding. That's "enterprise architecture" humor, where every discussion starts with how they'll use BizTalk. Here are the bigger moving parts: It's fairly straight forward. A common library lives in a number of Web apps, all of which are (or will be) powered by ASP.NET MVC 4. They all talk to the same database. There is the main Web site, which also has the endpoint for the Silverlight-based Feed app. The cstr.bz site handles redirects, which are generated when news items are published and sent to Twitter. Facebook publishing is handled via the RSS Graffiti Facebook app. The API site handles requests from the Windows Phone app. The main site depends very heavily on POP Forums, the open source, MVC-based forum I maintain. It serves a number of functions, primarily handling users. These user objects serve in non-forum roles to handle things like news and database contributions, maintaining track records (coaster nerd for "list of rides I've been on") and, perhaps most importantly, paid club memberships. Before I get into more specifics, note that the "glue" for everything is Ninject, the dependency injection framework. I actually prefer StructureMap these days, but I started with Ninject in POP Forums a long time ago. POP Forums has a static class, PopForumsActivation, that new's up an instance of the container, and you can call it from where ever. The downside is that the forums require Ninject in your MVC app as the default dependency resolver. At some point, I'll decouple it, but for now it's not in the way. In the general sense, the entire set of apps follow a repository-service-controller-view pattern. Repos just do data access, service classes do business logic, controllers compose and route, views view. The forum also provides Scoring Game functionality. The Scoring Game is a reasonably abstract framework to award users points based on certain actions, and then award achievements when a certain number of point events happen. For example, the forum already awards a point when someone plus-one's a post you made. You can set up an achievement that says, "Give the user an award when they've had 100 posts plus'd." It also does zero-point entries into the ledger, so if you make a post, you could award an achievement based on 100 posts made. Wiring in the scoring game to CoasterBuzz functionality is just a matter of going to the Ninject container and getting an instance of the event publisher, and passing it events. Forum adapters were introduced into POP Forums a few versions ago, and they can intercept the model generated for forum topic lists and threads and designate an alternate view. These are used to make the "Day in Pictures" forum, where users can upload photos as frame-by-frame photo threads. Another adapter adds an association UI, so users can associate specific amusement parks with their trip report posts. The Silverlight-based Feed app talks to a simple JSON endpoint in the main app. This uses an underlying library I wrote ages ago, simply called Feeds, that aggregates event information. You inherit from a base class that creates instances of a publisher interface, and then use that class to send it an event type and any number of data fields. Feeds has two publishers: One is to the database, and that's used for the endpoint that talks to the Silverlight app. The second publisher publishes to Twitter, if the event is of the type "news." The wiring is a little strange, because for the new posts and topics events, I'm actually pulling out the forum repository classes from the Ninject container and replacing them with overridden methods to publish. I should probably be doing this at the service class level, but whatever. It's my mess. cstr.bz doesn't do anything interesting. It looks up the path, and if it has a match, does a 301 redirect to the long URL. The API site just serves up JSON for the Windows Phone app. The Windows Phone app is Silverlight, of course, and there isn't much to it. It does use the control toolkit, but beyond that, it relies on a simple class that creates a Webclient and calls the server for JSON to deserialize. The same class is now used by the Feed app, which used to use WCF. Simple is better. Data access in POP Forums is all straight SQL, because a lot of it was ported from the ASP.NET version. Most CoasterBuzz data access is handled by the Entity Framework, using the code-first model. The context class in this case does a lot of work to make sure that the table and key mapping works, since much of it breaks from the normal conventions of EF. One of the more powerful things you can do with EF, once you understand the little gotchas, is split tables by row into different entities. For example, a roller coaster photo has everything in the same row, including the metadata, the thumbnail bytes and the image itself. Obviously, if you want to get a list of photos to iterate over in a view, you don't want to get the image data. The use of navigation properties makes it easier to get just what you want. The front end includes Razor views in MVC, and jQuery is used for client-side goodness. I'm also using jQuery UI in a few places, for tabs, a dialog box and autocomplete. I'm also, tentatively, using jQuery Mobile. I've already ported most forum views to Mobile, but they need some work as v1.1 isn't finished yet. I'm not sure if I'll ship CoasterBuzz with mobile views or not yet. It's on the radar, but not something in my delivery criteria. That covers all of the big frameworks in play. Next time I hope to talk more about the front-end experience, which to me is where most of the fun is these days. Hoping to launch in the next month or two. Getting tired of looking at the old site!

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• MySQL Memory usage

  - by Rob Stevenson-Leggett

  Our MySQL server seems to be using a lot of memory. I've tried looking for slow queries and queries with no index and have halved the peak CPU usage and Apache memory usage but the MySQL memory stays constantly at 2.2GB (~51% of available memory on the server). Here's the graph from Plesk. Running top in the SSH window shows the same figures. Does anyone have any ideas on why the memory usage is constant like this and not peaks and troughs with usage of the app? Here's the output of the MySQL Tuning Primer script: -- MYSQL PERFORMANCE TUNING PRIMER -- - By: Matthew Montgomery - MySQL Version 5.0.77-log x86_64 Uptime = 1 days 14 hrs 4 min 21 sec Avg. qps = 22 Total Questions = 3059456 Threads Connected = 13 Warning: Server has not been running for at least 48hrs. It may not be safe to use these recommendations To find out more information on how each of these runtime variables effects performance visit: http://dev.mysql.com/doc/refman/5.0/en/server-system-variables.html Visit http://www.mysql.com/products/enterprise/advisors.html for info about MySQL's Enterprise Monitoring and Advisory Service SLOW QUERIES The slow query log is enabled. Current long_query_time = 1 sec. You have 6 out of 3059477 that take longer than 1 sec. to complete Your long_query_time seems to be fine BINARY UPDATE LOG The binary update log is NOT enabled. You will not be able to do point in time recovery See http://dev.mysql.com/doc/refman/5.0/en/point-in-time-recovery.html WORKER THREADS Current thread_cache_size = 0 Current threads_cached = 0 Current threads_per_sec = 2 Historic threads_per_sec = 0 Threads created per/sec are overrunning threads cached You should raise thread_cache_size MAX CONNECTIONS Current max_connections = 100 Current threads_connected = 14 Historic max_used_connections = 20 The number of used connections is 20% of the configured maximum. Your max_connections variable seems to be fine. INNODB STATUS Current InnoDB index space = 6 M Current InnoDB data space = 18 M Current InnoDB buffer pool free = 0 % Current innodb_buffer_pool_size = 8 M Depending on how much space your innodb indexes take up it may be safe to increase this value to up to 2 / 3 of total system memory MEMORY USAGE Max Memory Ever Allocated : 2.07 G Configured Max Per-thread Buffers : 274 M Configured Max Global Buffers : 2.01 G Configured Max Memory Limit : 2.28 G Physical Memory : 3.84 G Max memory limit seem to be within acceptable norms KEY BUFFER Current MyISAM index space = 4 M Current key_buffer_size = 7 M Key cache miss rate is 1 : 40 Key buffer free ratio = 81 % Your key_buffer_size seems to be fine QUERY CACHE Query cache is supported but not enabled Perhaps you should set the query_cache_size SORT OPERATIONS Current sort_buffer_size = 2 M Current read_rnd_buffer_size = 256 K Sort buffer seems to be fine JOINS Current join_buffer_size = 132.00 K You have had 16 queries where a join could not use an index properly You should enable "log-queries-not-using-indexes" Then look for non indexed joins in the slow query log. If you are unable to optimize your queries you may want to increase your join_buffer_size to accommodate larger joins in one pass. Note! This script will still suggest raising the join_buffer_size when ANY joins not using indexes are found. OPEN FILES LIMIT Current open_files_limit = 1024 files The open_files_limit should typically be set to at least 2x-3x that of table_cache if you have heavy MyISAM usage. Your open_files_limit value seems to be fine TABLE CACHE Current table_cache value = 64 tables You have a total of 426 tables You have 64 open tables. Current table_cache hit rate is 1% , while 100% of your table cache is in use You should probably increase your table_cache TEMP TABLES Current max_heap_table_size = 16 M Current tmp_table_size = 32 M Of 15134 temp tables, 9% were created on disk Effective in-memory tmp_table_size is limited to max_heap_table_size. Created disk tmp tables ratio seems fine TABLE SCANS Current read_buffer_size = 128 K Current table scan ratio = 2915 : 1 read_buffer_size seems to be fine TABLE LOCKING Current Lock Wait ratio = 1 : 142213 Your table locking seems to be fine The app is a facebook game with about 50-100 concurrent users. Thanks, Rob

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• Partner Blog Series: PwC Perspectives Part 2 - Jumpstarting your IAM program with R2

  - by Tanu Sood

  Identity and access management (IAM) isn’t a new concept. Over the past decade, companies have begun to address identity management through a variety of solutions that have primarily focused on provisioning. . The new age workforce is converging at a rapid pace with ever increasing demand to use diverse portfolio of applications and systems to interact and interface with their peers in the industry and customers alike. Oracle has taken a significant leap with their release of Identity and Access Management 11gR2 towards enabling this global workforce to conduct their business in a secure, efficient and effective manner. As companies deal with IAM business drivers, it becomes immediately apparent that holistic, rather than piecemeal, approaches better address their needs. When planning an enterprise-wide IAM solution, the first step is to create a common framework that serves as the foundation on which to build the cost, compliance and business process efficiencies. As a leading industry practice, IAM should be established on a foundation of accurate data for identity management, making this data available in a uniform manner to downstream applications and processes. Mature organizations are looking beyond IAM’s basic benefits to harness more advanced capabilities in user lifecycle management. For any organization looking to embark on an IAM initiative, consider the following use cases in managing and administering user access. Expanding the Enterprise Provisioning Footprint Almost all organizations have some helpdesk resources tied up in handling access requests from users, a distraction from their core job of handling problem tickets. This dependency has mushroomed from the traditional acceptance of provisioning solutions integrating and addressing only a portion of applications in the heterogeneous landscape Oracle Identity Manager (OIM) 11gR2 solves this problem by offering integration with third party ticketing systems as “disconnected applications”. It allows for the existing business processes to be seamlessly integrated into the system and tracked throughout its lifecycle. With minimal effort and analysis, an organization can begin integrating OIM with groups or applications that are involved with manually intensive access provisioning and de-provisioning activities. This aspect of OIM allows organizations to on-board applications and associated business processes quickly using out of box templates and frameworks. This is especially important for organizations looking to fold in users and resources from mergers and acquisitions. Simplifying Access Requests Organizations looking to implement access request solutions often find it challenging to get their users to accept and adopt the new processes.. So, how do we improve the user experience, make it intuitive and personalized and yet simplify the user access process? With R2, OIM helps organizations alleviate the challenge by placing the most used functionality front and centre in the new user request interface. Roles, application accounts, and entitlements can all be found in the same interface as catalog items, giving business users a single location to go to whenever they need to initiate, approve or track a request. Furthermore, if a particular item is not relevant to a user’s job function or area inside the organization, it can be hidden so as to not overwhelm or confuse the user with superfluous options. The ability to customize the user interface to suit your needs helps in exercising the business rules effectively and avoiding access proliferation within the organization. Saving Time with Templates A typical use case that is most beneficial to business users is flexibility to place, edit, and withdraw requests based on changing circumstances and business needs. With OIM R2, multiple catalog items can now be added and removed from the shopping cart, an ecommerce paradigm that many users are already familiar with. This feature can be especially useful when setting up a large number of new employees or granting existing department or group access to a newly integrated application. Additionally, users can create their own shopping cart templates in order to complete subsequent requests more quickly. This feature saves the user from having to search for and select items all over again if a request is similar to a previous one. Advanced Delegated Administration A key feature of any provisioning solution should be to empower each business unit in managing their own access requests. By bringing administration closer to the user, you improve user productivity, enable efficiency and alleviate the administration overhead. To do so requires a federated services model so that the business units capable of shouldering the onus of user life cycle management of their business users can be enabled to do so. OIM 11gR2 offers advanced administrative options for creating, managing and controlling business logic and workflows through easy to use administrative interface and tools that can be exposed to delegated business administrators. For example, these business administrators can establish or modify how certain requests and operations should be handled within their business unit based on a number of attributes ranging from the type of request or the risk level of the individual items requested. Closed-Loop Remediation Security continues to be a major concern for most organizations. Identity management solutions bolster security by ensuring only the right users have the right access to the right resources. To prevent unauthorized access and where it already exists, the ability to detect and remediate it, are key requirements of an enterprise-grade proven solution. But the challenge with most solutions today is that some of this information still exists in silos. And when changes are made to systems directly, not all information is captured. With R2, oracle is offering a comprehensive Identity Governance solution that our customer organizations are leveraging for closed loop remediation that allows for an automated way for administrators to revoke unauthorized access. The change is automatically captured and the action noted for continued management. Conclusion While implementing provisioning solutions, it is important to keep the near term and the long term goals in mind. The provisioning solution should always be a part of a larger security and identity management program but with the ability to seamlessly integrate not only with the company’s infrastructure but also have the ability to leverage the information, business models compiled and used by the other identity management solutions. This allows organizations to reduce the cost of ownership, close security gaps and leverage the existing infrastructure. And having done so a multiple clients’ sites, this is the approach we recommend. In our next post, we will take a journey through our experiences of advising clients looking to upgrade to R2 from a previous version or migrating from a different solution. Meet the Writers:   Praveen Krishna is a Manager in the Advisory Security practice within PwC.  Over the last decade Praveen has helped clients plan, architect and implement Oracle identity solutions across diverse industries.  His experience includes delivering security across diverse topics like network, infrastructure, application and data where he brings a holistic point of view to problem solving. Dharma Padala is a Director in the Advisory Security practice within PwC.  He has been implementing medium to large scale Identity Management solutions across multiple industries including utility, health care, entertainment, retail and financial sectors.   Dharma has 14 years of experience in delivering IT solutions out of which he has been implementing Identity Management solutions for the past 8 years. Scott MacDonald is a Director in the Advisory Security practice within PwC.  He has consulted for several clients across multiple industries including financial services, health care, automotive and retail.   Scott has 10 years of experience in delivering Identity Management solutions. John Misczak is a member of the Advisory Security practice within PwC.  He has experience implementing multiple Identity and Access Management solutions, specializing in Oracle Identity Manager and Business Process Engineering Language (BPEL). Jenny (Xiao) Zhang is a member of the Advisory Security practice within PwC.  She has consulted across multiple industries including financial services, entertainment and retail. Jenny has three years of experience in delivering IT solutions out of which she has been implementing Identity Management solutions for the past one and a half years.

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• Windows Server 2012 Migration (DNS/AD DS Standard Eval to Essentials OEM) P2V -> Do I need a Secondary Domain Controller during migration?

  - by Aubrey Robertson

  This is my first post on this exchange (although not my first on stack exchange), so please have patience. I am a 3rd year student intern, and I have been tasked with virtualizing the server systems at the company I work for. I have come a long way, and I am almost ready to install the VM Server in migration mode. Here is some information: Source Server: Windows Server 2012 Standard Evaluation DNS Server (local only) Advanced Directory Domain Services File and Storage stuff A few other server roles Destination Server: Windows Server 2012 Essentials OEM (Hyper-V client) Running under a temporary Hyper-V host (will migrate the Hyper-V host back to the old machine after the original server is virtualized as a client). Sitting currently at the "Select Installation Mode" screen. I have been following the guides on Microsoft tech net, and today I spent most of the day getting rid of issues in the Best Practices Analyser on the source machine. I have 3 remaining issues (which are all related): ERROR: DNS: DNS servers on Ethernet (adapter name) should include the loopback address, but not as the first entry (flavour text indicates that, during migration, the DNS server may not be found) WARNING: All domains should have at least two domain controllers for redundancy. WARNING: DNS: Ethernet should be configured to use both a preferred and an alternate DNS Server. All of these issues can be resolved by deploying a secondary domain controller, but I have never done that before (see my concerns below). The main issue here that I am concerned with for installing in migration mode is the FIRST one (the error). If I try and set-up the new server deployment, and the adapter domain controller is listed as localhost, then this may cause the installation to fail. (at least, this is what the Microsoft documentation suggests). But I do not have another IP address to enter here as I have no other local domain controllers. So I did the first obvious thing that came to my mind, and tried to use Google DNS servers as my alternates. That did not work because they couldn't recognize other computers in the "forest". Now I'm no expert when it comes to DNS, so please forgive my ignorance. This DNS server is concerned only with Active Directory stuffs for the local network. If I go ahead with migration, and it fails, then I will just have to go ahead and install a secondary DNS server I suppose. The problem I have here is that I am limited by the amount of Windows Server keys I have available (I have 2); however, I do have access to a Linux box running Debian Wheezy that I set-up two weeks ago as a Mantis server. I could install Windows Server 2012 as a secondary DNS (I think) in a VM and use that, but then it seems like I will be wasting time, and probably the Windows key too, and if there's another way to do it with Linux that would be much better. Even better still, do I even need a secondary DNS server for migration at all? The hints said that during migration the original machine "might" not be found. Thank you for your time and consideration.

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• The Future of Project Management is Social

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Kazim Isfahani, Director, Product Marketing, Oracle Rapid Ascent. Breakneck Speed. Lightning Fast. Perhaps even overwhelming. No matter which set of adjectives we use to describe it, social media’s rise into the enterprise mainstream has been unprecedented. Indeed, the big 4 social media powerhouses (Facebook, Google+, LinkedIn, and Twitter), have nearly 2 Billion users between them. You may be asking (as you should really) “That’s all well and good for the consumer, but for me at my company, what’s your point? Beyond the fact that I can check and post updates, that is.” Good question, kind sir. Impact of Social and Collaboration on Project Management I’ll dovetail this discussion to the project management realm, since that’s what I’m writing about. Speed is a big challenge for project-driven organizations. Anything that can help speed up project delivery - be it a new product introduction effort or a geographical expansion project - fast is a good thing. So where does this whole social thing fit particularly since there are already a host of tools to help with traditional project execution? The fact is companies have seen improvements in their productivity by deploying departmental collaboration and other social-oriented solutions. McKinsey’s survey on social tools shows we have reached critical scale: 72% of respondents report that their companies use at least one and over 40% say they are using social networks and blogs. We don’t hear as much about the impact of social media technologies at the project and project manager level, but that does not mean there is none. Consider the new hire. The type of individual entering the workforce and executing on projects is a generation of worker expecting visually appealing, easy to use and easy to understand technology meshing hand-in-hand with business processes. Consider the project manager. The social era has enhanced the role that the project manager must play. Today’s project manager must be a supreme communicator, an influencer, a sympathizer, a negotiator, and still manage to keep all stakeholders in the loop on project progress. Social tools play a significant role in this effort. Now consider the impact to the project team. The way that a project team functions has changed, with newer, social oriented technologies making the process of information dissemination and team communications much more fluid. It’s clear that a shift is occurring where “social” is intersecting with project management. The Rise of Social Project Management We refer to the melding of project management and social networking as Social Project Management. Social Project Management is based upon the philosophy that the project team is one part of an integrated whole, and that valuable and unique abilities exist within the larger organization. For this reason, Social Project Management systems should be integrated into the collaborative platform(s) of an organization, allowing communication to proceed outside the project boundaries. What makes social project management "social" is an implicit awareness where distributed teams build connected links in ways that were previously restricted to teams that were co-located. Just as critical, Social Project Management embraces the vision of seamless online collaboration within a project team, but also provides for, (and enhances) the use of rigorous project management techniques. Social Project Management acknowledges that projects (particularly large projects) are a social activity - people doing work with people, for other people, with commitments to yet other people. The more people (larger projects), the more interpersonal the interactions, and the more social affects the project. The Epitome of Social - Fusion Project Portfolio Management If I take this one level further to discuss Fusion Project Portfolio Management, the notion of Social Project Management is on full display. With Fusion Project Portfolio Management, project team members have a single place for interaction on projects and access to any other resources working within the Fusion ERP applications. This allows team members the opportunity to be informed with greater participation and provide better information. The application’s the visual appeal, and highly graphical nature makes it easy to navigate information. The project activity stream adds to the intuitive user experience. The goal of productivity is pervasive throughout Fusion Project Portfolio Management. Field research conducted with Oracle customers and partners showed that users needed a way to stay in the context of their core transactions and yet easily access social networking tools. This is manifested in the application so when a user executes a business process, they not only have the transactional application at their fingertips, but also have things like e-mail, SMS, text, instant messaging, chat – all providing a number of different ways to interact with people and/or groups of people, both internal and external to the project and enterprise. But in the end, connecting people is relatively easy. The larger issue is finding a way to serve up relevant, system-generated, actionable information, in real time, which will allow for more streamlined execution on key business processes. Fusion Project Portfolio Management’s design concept enables users to create project communities, establish discussion threads, manage event calendars as well as deliver project based work spaces to organize communications within the context of a project – all within a secure business environment. We’d love to hear from you and get your thoughts and ideas about how Social Project Management is impacting your organization. To learn more about Oracle Fusion Project Portfolio Management, please visit this link

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• Oracle Tutor: Top 10 to Implement Sustainable Policies and Procedures

  - by emily.chorba(at)oracle.com

  Overview Your organization (executives, managers, and employees) understands the value of having written business process documents (process maps, procedures, instructions, reference documents, and form abstracts). Policies and procedures should be documented because they help to reduce the range of individual decisions and encourage management by exception: the manager only needs to give special attention to unusual problems, not covered by a specific policy or procedure. As more and more procedures are written to cover recurring situations, managers will begin to make decisions which will be consistent from one functional area to the next.Companies should take a project management approach when implementing an environment for a sustainable documentation program and do the following:1. Identify an Executive Champion2. Put together a winning team3. Assign ownership4. Centralize publishing5. Establish the Document Maintenance Process Up Front6. Document critical activities only7. Document actual practice8. Minimize documentation9. Support continuous improvement10. Keep it simple 1. Identify an Executive ChampionAppoint a top down driver. Select one key individual to be a mentor for the procedure planning team. The individual should be a senior manager, such as your company president, CIO, CFO, the vice-president of quality, manufacturing, or engineering. Written policies and procedures can be important supportive aids when known to express the thinking for the chief executive officer and / or the president and to have his or her full support. 2. Put Together a Winning TeamChoose a strong Project Management Leader and staff the procedure planning team with management members from cross functional groups. Make sure team members have the responsibility - and the authority - to make things happen.The winning team should consist of the Documentation Project Manager, Document Owners (one for each functional area), a Document Controller, and Document Specialists (as needed). The Tutor Implementation Guide has complete job descriptions for these roles. 3. Assign Ownership It is virtually impossible to keep process documentation simple and meaningful if employees who are far removed from the activity itself create it. It is impossible to keep documentation up-to-date when responsibility for the document is not clearly understood.Key to the Tutor methodology, therefore, is the concept of ownership. Each document has a single owner, who is responsible for ensuring that the document is necessary and that it reflects actual practice. The owner must be a person who is knowledgeable about the activity and who has the authority to build consensus among the persons who participate in the activity as well as the authority to define or change the way an activity is performed. The owner must be an advocate of the performers and negotiate, not dictate practices.In the Tutor environment, a document's owner is the only person with the authority to approve an update to that document. 4. Centralize Publishing Although it is tempting (especially in a networked environment and with document management software solutions) to decentralize the control of all documents -- with each owner updating and distributing his own -- Tutor promotes centralized publishing by assigning the Document Administrator (gate keeper) to manage the updates and distribution of the procedures library. 5. Establish a Document Maintenance Process Up Front (and stick to it) Everyone in your organization should know they are invited to suggest changes to procedures and should understand exactly what steps to take to do so. Tutor provides a set of procedures to help your company set up a healthy document control system. There are many document management products available to automate some of the document change and maintenance steps. Depending on the size of your organization, a simple document management system can reduce the effort it takes to track and distribute document changes and updates. Whether your company decides to store the written policies and procedures on a file server or in a database, the essential tasks for maintaining documents are the same, though some tasks are automated. 6. Document Critical Activities Only The best way to keep your documentation simple is to reduce the number of process documents to a bare minimum and to include in those documents only as much detail as is absolutely necessary. The first step to reducing process documentation is to document only those activities that are deemed critical. Not all activities require documentation. In fact, some critical activities cannot and should not be standardized. Others may be sufficiently documented with an instruction or a checklist and may not require a procedure. A document should only be created when it enhances the performance of the employee performing the activity. If it does not help the employee, then there is no reason to maintain the document. Activities that represent little risk (such as project status), activities that cannot be defined in terms of specific tasks (such as product research), and activities that can be performed in a variety of ways (such as advertising) often do not require documentation. Sometimes, an activity will evolve to the point where documentation is necessary. For example, an activity performed by single employee may be straightforward and uncomplicated -- that is, until the activity is performed by multiple employees. Sometimes, it is the interaction between co-workers that necessitates documentation; sometimes, it is the complexity or the diversity of the activity.7. Document Actual Practices The only reason to maintain process documentation is to enhance the performance of the employee performing the activity. And documentation can only enhance performance if it reflects reality -- that is, current best practice. Documentation that reflects an unattainable ideal or outdated practices will end up on the shelf, unused and forgotten.Documenting actual practice means (1) auditing the activity to understand how the work is really performed, (2) identifying best practices with employees who are involved in the activity, (3) building consensus so that everyone agrees on a common method, and (4) recording that consensus.8. Minimize Documentation One way to keep it simple is to document at the highest level possible. That is, include in your documents only as much detail as is absolutely necessary.When writing a document, you should ask yourself, What is the purpose of this document? That is, what problem will it solve?By focusing on this question, you can target the critical information.• What questions are the end users likely to have?• What level of detail is required?• Is any of this information extraneous to the document's purpose? Short, concise documents are user friendly and they are easier to keep up to date. 9. Support Continuous Improvement Employees who perform an activity are often in the best position to identify improvements to the process. In other words, continuous improvement is a natural byproduct of the work itself -- but only if the improvements are communicated to all employees who are involved in the process, and only if there is consensus among those employees.Traditionally, process documentation has been used to dictate performance, to limit employees' actions. In the Tutor environment, process documents are used to communicate improvements identified by employees. How does this work? The Tutor methodology requires a process document to reflect actual practice, so the owner of a document must routinely audit its content -- does the document match what the employees are doing? If it doesn't, the owner has the responsibility to evaluate the process, to build consensus among the employees, to identify "best practices," and to communicate these improvements via a document update. Continuous improvement can also be an outgrowth of corrective action -- but only if the solutions to problems are communicated effectively. The goal should be to solve a problem once and only once, which means not only identifying the solution, but ensuring that the solution becomes part of the process. The Tutor system provides the method through which improvements and solutions are documented and communicated to all affected employees in a cost-effective, timely manner; it ensures that improvements are not lost or confined to a single employee. 10. Keep it Simple Process documents don't have to be complex and unfriendly. In fact, the simpler the format and organization, the more likely the documents will be used. And the simpler the method of maintenance, the more likely the documents will be kept up-to-date. Keep it simply by:• Minimizing skills and training required• Following the established Tutor document format and layout• Avoiding technology just for technology's sake No other rule has as major an impact on the success of your internal documentation as -- keep it simple. Learn More For more information about Tutor, visit Oracle.Com or the Tutor Blog. Post your questions at the Tutor Forum.   Emily Chorba Principle Product Manager Oracle Tutor & BPM 

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• Azure Diagnostics: The Bad, The Ugly, and a Better Way

  - by jasont

  If you’re a .Net web developer today, no doubt you’ve enjoyed watching Windows Azure grow up over the past couple of years. The platform has scaled, stabilized (mostly), and added on a slew of great (and sometimes overdue) features. What was once just an endpoint to host a solution, developers today have tremendous flexibility and options in the platform. Organizations are building new solutions and offerings on the platform, and others have, or are in the process of, migrating existing applications out of their own data centers into the Azure cloud. Whether new application development or migrating legacy, every development shop and IT organization needs to monitor their applications in the cloud, the same as they do on premises. Azure Diagnostics has some capabilities, but what I constantly hear from users is that it’s either (a) not enough, or (b) too cumbersome to set up. Today, Stackify is happy to announce that we fully support Azure deployments, just the same as your on-premises deployments. Let’s take a look below and compare and contrast the options. Azure Diagnostics Let’s crack open the Windows Azure documentation on Azure Diagnostics and see just how easy it is to use. The high level steps are:   Step 1: Import the Diagnostics Oh, I’ve already deployed my app without the diagnostics module. Guess I can’t do anything until I do this and re-deploy. Step 2: Configure the Diagnostics (and multiple sub-steps) Do I want it all? Or just pieces of it? Whoops, forgot to include a specific performance counter, I guess I’ll have to deploy again. Wait a minute… I have to specifically code these performance counters into my role’s OnStart() method, compile and deploy again? And query and consume it myself? Step 3: (Optional) Permanently store diagnostic data Lucky for me, Azure storage has gotten pretty cheap. But how often should I move the data into storage? I want to see real-time data, so I guess that’s out now as well. Step 4: (Optional) View stored diagnostic data Optional? Of course I want to see it. Conveniently, Microsoft recommends 3 tools to do this with. Un-conveniently, none of these are web based and they all just give you access to raw data, and very little charting or real-time intelligence. Just….. data. Nevermind that one product seems to have gotten stale since a recent acquisition, and doesn’t even have screenshots!   So, let’s summarize: lots of diagnostics data is available, but think realistically. Think Dev Ops. What happens when you are in the middle of a major production performance issue and you don’t have the diagnostics you need? You are redeploying an application (and thankfully you have a great branching strategy, so you feel perfectly safe just willy-nilly launching code into prod, don’t you?) to get data, then shipping it to storage, and then digging through that data to find a needle in a haystack. Would you like to be able to troubleshoot a performance issue in the middle of the night, or on a weekend, from your iPad or home computer’s web browser? Forget it: the best you get is this spark line in the Azure portal. If it’s real pointy, you probably have an issue; but since there is no alert based on a threshold your customers have likely already let you know. And high CPU, Memory, I/O, or Network doesn’t tell you anything about where the problem is. The Better Way – Stackify Stackify supports application and server monitoring in real time, all through a great web interface. All of the things that Azure Diagnostics provides, Stackify provides for your on-premises deployments, and you don’t need to know ahead of time that you’ll need it. It’s always there, it’s always on. Azure deployments are essentially no different than on-premises. It’s a Windows Server (or Linux) in the cloud. It’s behind a different firewall than your corporate servers. That’s it. Stackify can provide the same powerful tools to your Azure deployments in two simple steps. Step 1 Add a startup task to your web or worker role and deploy. If you can’t deploy and need it right now, no worries! Remote Desktop to the Azure instance and you can execute a Powershell script to download / install Stackify.   Step 2 Log in to your account at www.stackify.com and begin monitoring as much as you want, as often as you want and see the results instantly. WMI? It’s there Event Viewer? You’ve got it. File System Access? Yes, please! Would love to make sure my web.config is correct.   IIS / App Pool Info? Yep. You can even restart it. Running Services? All of them. Start and Stop them to your heart’s content. SQL Database access? You bet’cha. Alerts and Notification? Of course! You should know before your customers let you know. … and so much more.   Conclusion Microsoft has shown, consistently, that they love developers, developers, developers. What every developer needs to realize from this is that they’ve given you a canvas, which is exactly what Azure is. It’s great infrastructure that is readily available, easy to manage, and fairly cost effective. However, the tooling is your responsibility. What you get, at best, is bare bones. App and server diagnostics should be available when you need them. While we, as developers, try to plan for and think of everything ahead of time, there will come times where we need to get data that just isn’t available. And having to go through a lot of cumbersome steps to get that data, and then have to find a friendlier way to consume it…. well, that just doesn’t make a lot of sense to me. I’d rather spend my time writing and developing features and completing bug fixes for my applications, than to be writing code to monitor and diagnose.

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• dns server bind is not work

  - by milad

  I just installed bind on RHEL 6 and point a domain to that server. but actually when i ping domain it returns error 1214: Here is my named.conf: // // named.conf // // Provided by Red Hat bind package to configure the ISC BIND named(8) DNS // server as a caching only nameserver (as a localhost DNS resolver only). // // See /usr/share/doc/bind*/sample/ for example named configuration files. // options { listen-on port 53 { any; }; listen-on-v6 port 53 { ::1; }; directory "/var/named"; dump-file "/var/named/data/cache_dump.db"; statistics-file "/var/named/data/named_stats.txt"; memstatistics-file "/var/named/data/named_mem_stats.txt"; allow-query { any; }; recursion yes; dnssec-enable yes; dnssec-validation yes; dnssec-lookaside auto; /* Path to ISC DLV key */ bindkeys-file "/etc/named.iscdlv.key"; managed-keys-directory "/var/named/dynamic"; }; logging { channel default_debug { file "data/named.run"; severity dynamic; }; }; zone "." IN { type hint; file "named.ca"; }; include "/etc/named.rfc1912.zones"; include "/etc/named.root.key"; zone "mydomain.com"{ type master; file "/var/named/data/named.mydomain.com"; allow-update { none; }; };` AND The content of "/var/named/data/named.mydomain.com": $TTL 38400 mydomain.com. IN SOA ns1.mydomain.com. milad.yahoo.com. ( 2012101201 ; serial number YYMMDDNN 28800 ; Refresh 7200 ; Retry 864000 ; Expire 38400 ; Min TTL ) mydomain.com. IN A 1.2.3.4 www IN A 1.2.3.4 ns1.mydomain.com. IN A 1.2.3.4 ns2.mydomain.com. IN A 1.2.3.4 mydomain.com. IN NS ns1.mydomain.com. mydomain.com. IN NS ns2.mydomain.com. AND i'm sure the named service is running: [root@server ~]# service named status version: 9.8.2rc1-RedHat-9.8.2-0.10.rc1.el6_3.3 CPUs found: 8 worker threads: 8 number of zones: 20 debug level: 0 xfers running: 0 xfers deferred: 0 soa queries in progress: 0 query logging is OFF recursive clients: 0/0/1000 tcp clients: 0/100 server is up and running named (pid 26299) is running... Thanks for your answers. i know that the ping is not the job of bind, i use it just to check whether domain is pointed to host or not.(ping is open in my server as i got reply in pinging ip) i use network-tools.com to ping domain. here the output of dig utility: dig mydomain.com ; <<>> DiG 9.8.2rc1-RedHat-9.8.2-0.10.rc1.el6_3.3 <<>> mydomain.com ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 6806 ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0 ;; QUESTION SECTION: ;mydomain.com. IN A ;; Query time: 321 msec ;; SERVER: 5.6.7.8#53(5.6.7.8)##note that 5.6.7.8 is my idc dns ip ;; WHEN: Sun Oct 14 23:53:47 2012

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• H1 Visa interview tips–What you must know before attending the interview?

  - by Gopinath

  USA’s H1 visa allows highly qualified professionals from other countries to work in America. Many IT professionals in India aspire to go to USA on H1 and work for their clients. Recently I had a chance to study H1 visa process to help one of my friends and I would like to share what I learned. With the assumption that your H1 petition is approved and you got an interview scheduled at US Embassy for your visa stamping, here are tips you must know before attending the interview Dress Code – Formals Say no to casuals or any fancy dress when you attend the interview. It’s not a party or friends home you are visiting. Consider H1 Visa interview as your job interview and dress up in formals. There is no option B for your, you must be in formals. A plain formal shirt with a matching pant is suggested for men. Tie and Suit would not be required, but if you are a professional at management level you can consider wearing suit. Women can wear either formal Salwar or formal pant-shirt. Avoid heavy jewellery, wear what is must as per your tradition or culture. Body Language -  Smile on your face Your body language reflects what you are and what’s going on in your mind. Don’t be nervous or restless, be relaxed and wear a beautiful smile on your face. A smile is a curve that sets everything straight. When you are called for the interview, greet the interviewer with a beautiful smile. Say Good Morning/Afternoon/Evening depending on time you are visiting them. Whenever appropriate say Thank You. Generally American professionals are very friendly people and they reciprocate for your greetings. Make sure that you make them comfortable to start the interview. Carry original documents in a separate folder I don’t want to talk much about the documents that are required for your H1B interview as it’s big subject on it’s own and it requires a separate post. I assume that your consultant or employer helped you in gathering all the required documents like – petition, DS 160 forms, education & job related documents, resume, interview call letters, client letters, etc. For all the documents you are going to submit at the interview make sure that you have originals in a separate folder.  If required interviewer may ask you show the originals of any of the document you submitted for visa processing. Don’t mix the original documents with the documents you need to submit for interview. Have a separate folder for them. For those who are going to stamping along with their spouse and children, they need to carry few extra original documents like – marriage certificate, marriage photos(30 numbers)/album, birth certificates, passports, education and profession related certificates of the spouse and children. Know your role & responsibilities The interviewer will ask you questions on your roles and responsibilities at client location. Be clear what is your day to day tasks at client place and prepared to face detailed questions on the same. When asked explain clearly and also make sure what you say is inline with what is mentioned in your petition and client invitation letter. At times they may ask you questions specific to the project/technology you are going to work. So doing some homework in this area will help you easily answer the questions. Failing to answer basic questions on your role & responsibilities may result in rejection. You work for your Employer at Client location but NOT FOR CLIENT One of the important things to keep in mind that you work for your employer and you are being deputed to client location on a work visa.  Your employer is going to be solely responsible for your salary, work, promotion, pay hikes or what so ever during your stay at USA. Your client will not be responsible for anything. Lets say you are employed with Company X in India and they are applying for H1B to work at your client(ex: Microsoft) in USA, you must keep in my mind that Microsoft is not your employer. Microsoft will not pay your salaries or responsible for any employment related activities. Company X will be solely responsible for all your employer related activities. If you don’t get this correctly and say to Visa interviewer that your client is responsible, then you may get into troubles. Know your client It’s always good to know the clients with whom you are going to work in USA and their business. If your client is a well know organisation then you may not get many questions from interviewer else you need to be well prepared to provide details like – nature of business, location, size of the organisation, etc.  Get to know the basic details about your client and be confident while providing those details to the interviewer. Also make sure that you never talk about any confidential details of your client projects and business. Revealing confidential details of your client may land your job itself in soup. Make sure that your spouse is also in sync with you If you’ve applied a H4 visa for your spouse along with your H1, make sure that spouse is in sync with you. Your spouse also should know the basic details of your job, your employer, client and location where you will be travelling. Your spouse should also be prepared to answers questions related to marriage, their profession(if working), kids, education, etc. Interviewers will try to asses your spouse communication skills, whereabouts while staying in USA and would they prefer to work USA or not. On H4, which is a dependent visa, your spouse is not allowed to work in USA and at any point your spouse should not show the intentions to search for work in USA. Less luggage more comfort You would have definitely heard that there are lot of restrictions on what you can carry along with you to an US Embassy while attending the interview. To be frank it’s not good to say there are many restrictions, but there are a hell a lot of restrictions. There are unbelievable restrictions and it’s for the safety of everyone. You are not allowed to carry mobile phones, CD/DVDs, USBs, bank cards, cameras, cosmetics, food(except baby food), water, wallets, backpacks, sealed covers, etc. Trust me most of the things we carry with us regularly every day are not allowed inside. As there are 100s of restrictions, it would be easier if you understand what you can carry along with you and just carry them alone. Ask your employer/consultant to provide you a checklist of items that you can carry. Most what you would require are H1B related documents provided by the employer/consultant Photographs All original documents supporting your H1B Passports Some cash for your travel expenses (avoid coins) Any important phone number / details written in a paper(like your cab driver number, etc.) If you carry restricted stuff then you will be stopped at security checks, you have to find people who can safely keep all the restricted items. Due to heavy restrictions in and around the US Embassy you will not find any  place to keep your luggage. So just carry the bare minimum things required so that you feel more comfortable. Useful Links THE U.S. NON IMMIGRANT VISA APPLICATION PROCESS U.S VISA SECURITY REGULATIONS GENERAL FAQS Hope this information is helpful to you and best of luck for your interview. Creative commons Image credit: Flickr/ alexfrance, vinothchandar. hughelectronic, architratan, striatic

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• Cannot get official CentOS 5.4 BIND package to start

  - by Brian Cline

  Yesterday I installed CentOS 5.4 on one of my servers, and it appears that the official BIND/named package has trouble starting for reasons I cannot deduce. Here is what happens: [root@hal init.d]# service named start Starting named: Error in named configuration: /etc/named.conf:57: open: named.root.hints: permission denied [FAILED] The line in question, with the directory option for context: // further up in the file: directory "/var/named"; // line 57: include "named.root.hints"; Like you, my first reaction was to check permissions on /var/named/named.root.hints, /var/named, and /var to make sure the named user would be able to read it. Here are the permissions at each level: drwxr-xr-x 19 root root 4096 Nov 3 02:05 var drwxr-x--- 5 root named 4096 Nov 3 02:36 named -rw-r--r-- 1 named named 524 Mar 29 2006 named.root.hints Everything appears to be fine permission-wise. The same error occurs if the /var/named directory is writable by the named user. I've even temporarily allowed the named user to log in via bash, su'ed from root to named, and checked that I was, in fact, able to cat /var/named/named.root.hints successfully. (Yes, don't worry: I changed the shell back to nologin). My last endeavor showed that BIND is able to run under the named user account and start up just fine, if done so manually: [root@hal ~]# named -u named -g 03-Nov-2009 16:31:02.021 starting BIND 9.3.6-P1-RedHat-9.3.6-4.P1.el5 -u named -g 03-Nov-2009 16:31:02.021 adjusted limit on open files from 1024 to 1048576 03-Nov-2009 16:31:02.021 found 2 CPUs, using 2 worker threads 03-Nov-2009 16:31:02.021 using up to 4096 sockets 03-Nov-2009 16:31:02.028 loading configuration from '/etc/named.conf' 03-Nov-2009 16:31:02.030 using default UDP/IPv4 port range: [1024, 65535] 03-Nov-2009 16:31:02.031 using default UDP/IPv6 port range: [1024, 65535] 03-Nov-2009 16:31:02.034 listening on IPv4 interface lo, 127.0.0.1#53 03-Nov-2009 16:31:02.034 listening on IPv4 interface eth0, 10.0.0.5#53 03-Nov-2009 16:31:02.034 listening on IPv4 interface eth1, ww.xx.yy.zz#53 03-Nov-2009 16:31:02.040 command channel listening on 127.0.0.1#953 03-Nov-2009 16:31:02.040 command channel listening on ::1#953 03-Nov-2009 16:31:02.040 ignoring config file logging statement due to -g option 03-Nov-2009 16:31:02.041 zone 0.in-addr.arpa/IN/localhost_resolver: loaded serial 42 03-Nov-2009 16:31:02.042 zone 0.0.127.in-addr.arpa/IN/localhost_resolver: loaded serial 1997022700 03-Nov-2009 16:31:02.042 zone 255.in-addr.arpa/IN/localhost_resolver: loaded serial 42 03-Nov-2009 16:31:02.042 zone 0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa/IN/localhost_resolver: loaded serial 1997022700 03-Nov-2009 16:31:02.043 zone localdomain/IN/localhost_resolver: loaded serial 42 03-Nov-2009 16:31:02.043 zone localhost/IN/localhost_resolver: loaded serial 42 03-Nov-2009 16:31:02.043 zone x.y.z.in-addr.arpa/IN/internal: loaded serial 1 03-Nov-2009 16:31:02.044 zone x.y.z/IN/internal: loaded serial 2 03-Nov-2009 16:31:02.045 running What type and size of firearm should I use to resolve this? I'd prefer something with automatic ammunition, and, at worst, it should be able to fit on my shoulder. Of course I am open to suggestions.

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• The Faces in the Crowdsourcing

  - by Applications User Experience

  By Jeff Sauro, Principal Usability Engineer, Oracle Imagine having access to a global workforce of hundreds of thousands of people who can perform tasks or provide feedback on a design quickly and almost immediately. Distributing simple tasks not easily done by computers to the masses is called "crowdsourcing" and until recently was an interesting concept, but due to practical constraints wasn't used often. Enter Amazon.com. For five years, Amazon has hosted a service called Mechanical Turk, which provides an easy interface to the crowds. The service has almost half a million registered, global users performing a quarter of a million human intelligence tasks (HITs). HITs are submitted by individuals and companies in the U.S. and pay from $.01 for simple tasks (such as determining if a picture is offensive) to several dollars (for tasks like transcribing audio). What do we know about the people who toil away in this digital crowd? Can we rely on the work done in this anonymous marketplace? A rendering of the actual Mechanical Turk (from Wikipedia) Knowing who is behind Amazon's Mechanical Turk is fitting, considering the history of the actual Mechanical Turk. In the late 1800's, a mechanical chess-playing machine awed crowds as it beat master chess players in what was thought to be a mechanical miracle. It turned out that the creator, Wolfgang von Kempelen, had a small person (also a chess master) hiding inside the machine operating the arms to provide the illusion of automation. The field of human computer interaction (HCI) is quite familiar with gathering user input and incorporating it into all stages of the design process. It makes sense then that Mechanical Turk was a popular discussion topic at the recent Computer Human Interaction usability conference sponsored by the Association for Computing Machinery in Atlanta. It is already being used as a source for input on Web sites (for example, Feedbackarmy.com) and behavioral research studies. Two papers shed some light on the faces in this crowd. One paper tells us about the shifting demographics from mostly stay-at-home moms to young men in India. The second paper discusses the reliability and quality of work from the workers. Just who exactly would spend time doing tasks for pennies? In "Who are the crowdworkers?" University of California researchers Ross, Silberman, Zaldivar and Tomlinson conducted a survey of Mechanical Turk worker demographics and compared it to a similar survey done two years before. The initial survey reported workers consisting largely of young, well-educated women living in the U.S. with annual household incomes above $40,000. The more recent survey reveals a shift in demographics largely driven by an influx of workers from India. Indian workers went from 5% to over 30% of the crowd, and this block is largely male (two-thirds) with a higher average education than U.S. workers, and 64% report an annual income of less than $10,000 (keeping in mind $1 has a lot more purchasing power in India). This shifting demographic certainly has implications as language and culture can play critical roles in the outcome of HITs. Of course, the demographic data came from paying Turkers $.10 to fill out a survey, so there is some question about both a self-selection bias (characteristics which cause Turks to take this survey may be unrepresentative of the larger population), not to mention whether we can really trust the data we get from the crowd. Crowds can perform tasks or provide feedback on a design quickly and almost immediately for usability testing. (Photo attributed to victoriapeckham Flikr While having immediate access to a global workforce is nice, one major problem with Mechanical Turk is the incentive structure. Individuals and companies that deploy HITs want quality responses for a low price. Workers, on the other hand, want to complete the task and get paid as quickly as possible, so that they can get on to the next task. Since many HITs on Mechanical Turk are surveys, how valid and reliable are these results? How do we know whether workers are just rushing through the multiple-choice responses haphazardly answering? In "Are your participants gaming the system?" researchers at Carnegie Mellon (Downs, Holbrook, Sheng and Cranor) set up an experiment to find out what percentage of their workers were just in it for the money. The authors set up a 30-minute HIT (one of the more lengthy ones for Mechanical Turk) and offered a very high $4 to those who qualified and $.20 to those who did not. As part of the HIT, workers were asked to read an email and respond to two questions that determined whether workers were likely rushing through the HIT and not answering conscientiously. One question was simple and took little effort, while the second question required a bit more work to find the answer. Workers were led to believe other factors than these two questions were the qualifying aspect of the HIT. Of the 2000 participants, roughly 1200 (or 61%) answered both questions correctly. Eighty-eight percent answered the easy question correctly, and 64% answered the difficult question correctly. In other words, about 12% of the crowd were gaming the system, not paying enough attention to the question or making careless errors. Up to about 40% won't put in more than a modest effort to get paid for a HIT. Young men and those that considered themselves in the financial industry tended to be the most likely to try to game the system. There wasn't a breakdown by country, but given the demographic information from the first article, we could infer that many of these young men come from India, which makes language and other cultural differences a factor. These articles raise questions about the role of crowdsourcing as a means for getting quick user input at low cost. While compensating users for their time is nothing new, the incentive structure and anonymity of Mechanical Turk raises some interesting questions. How complex of a task can we ask of the crowd, and how much should these workers be paid? Can we rely on the information we get from these professional users, and if so, how can we best incorporate it into designing more usable products? Traditional usability testing will still play a central role in enterprise software. Crowdsourcing doesn't replace testing; instead, it makes certain parts of gathering user feedback easier. One can turn to the crowd for simple tasks that don't require specialized skills and get a lot of data fast. As more studies are conducted on Mechanical Turk, I suspect we will see crowdsourcing playing an increasing role in human computer interaction and enterprise computing. References: Downs, J. S., Holbrook, M. B., Sheng, S., and Cranor, L. F. 2010. Are your participants gaming the system?: screening mechanical turk workers. In Proceedings of the 28th international Conference on Human Factors in Computing Systems (Atlanta, Georgia, USA, April 10 - 15, 2010). CHI '10. ACM, New York, NY, 2399-2402. Link: http://doi.acm.org/10.1145/1753326.1753688 Ross, J., Irani, L., Silberman, M. S., Zaldivar, A., and Tomlinson, B. 2010. Who are the crowdworkers?: shifting demographics in mechanical turk. In Proceedings of the 28th of the international Conference Extended Abstracts on Human Factors in Computing Systems (Atlanta, Georgia, USA, April 10 - 15, 2010). CHI EA '10. ACM, New York, NY, 2863-2872. Link: http://doi.acm.org/10.1145/1753846.1753873

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• Spacewalk 2.0 provided to manage Oracle Linux systems

  - by wcoekaer

  Oracle Linux customers have a few options to manage and provision their servers. We provide a license to use Oracle Enterprise Manager's Linux OS management, monitoring and provisioning features without additional cost for every server that has an Oracle Linux support subscription. So there is no additional pack to license and no additional per server cost, it's all included in our Basic, Premier and Systems support subscriptions. The nice thing with Oracle Enterprise Manager is that you end up with a single management product that can manage all aspects of your software stack. You have complete insight into the applications running, you have roles and responsibilities, you have third party connectors for storage or other products and it makes it very easy and convenient to correlate data and events when something happens. If you use Oracle VM as well, you end up with a complete cloud portal with selfservice, chargeback, etc... Another, much simpler option, is just using yum. It is very easy to take a server and create directories and expose these through apache as repositories. You can have a simple yum config on each server pointing to a few specific repositories. It requires some manual effort in terms of creating directories, downloading packages and creating local repo files but it's easy to do and for many people a preferred solution. There are also a good number of customers that just connect their servers directly to ULN or to our free update server public-yum. Just to re-iterate, our public-yum servers have all the errata and updates available for free. Now we added another option. Many of our customers have switched from a competing Linux vendor and they had familiarity with their management tools. Switching to Oracle for support is very easy since we don't require changes to the installed servers but we also want to make sure there is a very easy and almost transparent switch for the management tools as well. While Oracle Enterprise Manager is our preferred way of managing systems, we now are offering Spacewalk 2.0 to our customers. The community project can be found here. We have made a few changes to ensure easy and complete support for Oracle Linux, tested it with public-yum, etc.. You can find the rpms in our public-yum repos at http://public-yum.oracle.com/repo/OracleLinux/OL6/. There are repositories for spacewalk server and then for each version (OL5,OL6) and architecture (x86 and x86-64) we have the client repositories as well. Spacewalk itself is only made available for OL6 x86-64. Documentation can be found here. I set it up myself and here are some quick steps on how you can get going in just a matter of minutes: Spacewalk Server Installation : 1) Installing an Oracle Database Use an existing Oracle Database or install a new Oracle Database (Standard or Enterprise Edition) [at this time use 11g, we will add support for 12c in the near future]. This database can be installed on the spacewalk server or on a separate remote server. While Oracle XE might work to create a small sample POC, we do not support the use of Oracle XE, spacewalk repositories can become large and create a significant database workload. Customers can use their existing database licenses, they can download the database with a trial licence from http://edelivery.oracle.com or Oracle Linux subscribers (customers) will be allowed to use the Oracle Database as a spacewalk repository as part of their Oracle Linux subscription at no additional cost. |NOTE : spacewalk requires the database to be configured with the UTF8 characterset. |Installation will fail if your database does not use UTF8. |To verify if your database is configured correctly, run the following command in sqlplus: | |select value from nls_database_parameters where parameter='NLS_CHARACTERSET'; |This should return 'AL32UTF8' 2) Configure the database schema for spacewalk Ideally, create a tablespace in the database to hold the spacewalk schema tables/data; create tablespace spacewalk datafile '/u01/app/oracle/oradata/orcl/spacewalk.dbf' size 10G autoextend on; Create the database user spacewalk (or use some other schema name) in sqlplus. example : create user spacewalk identified by spacewalk; grant connect, resource to spacewalk; grant create table, create trigger, create synonym, create view, alter session to spacewalk; grant unlimited tablespace to spacewalk; alter user spacewalk default tablespace spacewalk; 4) Spacewalk installation and configuration Spacewalk server requires an Oracle Linux 6 x86-64 system. Clients can be Oracle Linux 5 or 6, both 32- and 64bit. The server is only supported on OL6/64bit. The easiest way to get started is to do a 'Minimal' install of Oracle Linux on a server and configure the yum repository to include the spacewalk repo from public-yum. Once you have a system with a minimal install, modify your yum repo to include the spacewalk repo. Example : edit /etc/yum.repos.d/public-yum-ol.repo and add the following lines at the end of the file : [spacewalk] name=spacewalk baseurl=http://public-yum.oracle.com/repo/OracleLinux/OL6/spacewalk20/server/$basearch/ gpgkey=http://public-yum.oracle.com/RPM-GPG-KEY-oracle-ol6 gpgcheck=1 enabled=1 Install the following pre-requisite packages on your spacewalk server : oracle-instantclient11.2-basic-11.2.0.3.0-1.x86_64 oracle-instantclient11.2-sqlplus-11.2.0.3.0-1.x86_64 rpm -ivh oracle-instantclient11.2-basic-11.2.0.3.0-1.x86_64 rpm -ivh oracle-instantclient11.2-sqlplus-11.2.0.3.0-1.x86_64 The above RPMs can be found on the Oracle Technology Network website : http://www.oracle.com/technetwork/topics/linuxx86-64soft-092277.html As the root user, configure the library path to include the Oracle Instant Client libraries : cd /etc/ld.so.conf.d echo /usr/lib/oracle/11.2/client64/lib oracle-instantclient11.2.conf ldconfig Install spacewalk : # yum install spacewalk-oracle The above yum command should download and install all required packages to run spacewalk on your local server. | NOTE : if you did a full, desktop or workstation installation, | you have to remove the JTA package | BEFORE installing spacewalk-oracle (rpm -e --nodeps jta) Once the installation completes, simply run the spacewalk configuration tool and you are all set. (make sure to run the command with the 2 arguments) spacewalk-setup --disconnected --external-db Answer the questions during the setup, ensure you provide the current database user (example : spacewalk) and password (example : spacewalk) and database server hostname (the standard hostname of the server on which you have deployed the Oracle database) At the end of the setup script, your spacewalk server should be fully configured and you can log into the web portal. Use your favorite browser to connect to the website : http://[spacewalkserverhostname] The very first action will be to create the main admin account.

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