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• CS3, Illustrator - Where Do X/Y Coordinates Measure from?

  - by nicorellius

  I have a project where there are several PDF files. I'm using Illustrator to make these. It seems the point/line of origin is inconsistent from image to image (file to file). Where is the point of origin, by default, in CS3 Illustrator? It would be nice if, while I was positioning images, I could just say, "OK, x coordinate is 5.5 inches in this document, so it is 5.5 in that one." But it seems this is not the case. Anyone know how Illustrator sets these parameters?

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• Postfix - How to configure to send these emails?

  - by Jon

  I want my mailserver to send mail from my local application "from" any user supplied email address "to" my own address, say "[email protected]". The MX records for "mysite.com" actually point to a different server, even though the outgoing mainserver is running with mydomain set as "mysite.com". Perhaps this is part of the problem? postfix is currently causing a SMTPRecipientsRefused error within the python application. Can anyone point me to what to change in the configuration? Thanks postconf -n: alias_database = hash:/etc/aliases alias_maps = hash:/etc/aliases append_dot_mydomain = no biff = no config_directory = /etc/postfix inet_interfaces = all mailbox_command = procmail -a "$EXTENSION" mailbox_size_limit = 0 mydestination = mysite.com, localhost.com, , localhost, * myhostname = mysite.com mynetworks = 127.0.0.0/8 [::ffff:127.0.0.0]/104 [::1]/128 myorigin = /etc/mailname readme_directory = no recipient_delimiter = + relayhost = smtp_tls_session_cache_database = btree:${data_directory}/smtp_scache smtpd_banner = $myhostname ESMTP $mail_name (Debian/GNU) smtpd_tls_cert_file = /etc/ssl/certs/ssl-cert-snakeoil.pem smtpd_tls_key_file = /etc/ssl/private/ssl-cert-snakeoil.key smtpd_tls_session_cache_database = btree:${data_directory}/smtpd_scache smtpd_use_tls = yes

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• Can I host a website on a different address from the webmail?

  - by Andrew

  I have what is to me an unusual situation. I have a client for whom I have built a website which I will be hosting, they have been using their domain name for their email addresses for a long period before I came along so moving their email account to my host would be problematic and building the website with their current host would also be problematic because their host is very restrictive. So to fix this I altered the A record in their existing control panel to point the domain name to my server. As a result I can see the pages that I have created at their domain and they can still access their existing webmail. However, it appears that they are now experiencing problems receiving email so I can only assume my solution was incorrect. What is the correct way to point their domain at my website but keep their webmail with the existing host? EDIT: 25/5/2012 - My client has finally responded to me after changing the MX record on their existing C-Panel. Email to their email address were being bounced back with the error 'no such recipient', so I set up the same email address in the new C-Panel and changed the MX record there to 'Remote mail exchanger' which has stopped the emails bouncing but has apparently lost them in cyperspace! Unfortunately I can't add a new record because this would require a fully qualified domain name and their domain name is of course pointed at our server!

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• Standards Matter: The Battle For Interoperability Continues

  - by michael.rowell

  Great Article, although it is a little dated at this point. Information Week Article Standards Matter: The Battle for Interoperability goes on Summary If you're guilty of relegating standards support to a "nice to have" feature rather than a requirement, you're part of the problem. If you want products to interoperate, be prepared to walk away if a vendor can't prove compliance. Don't be brushed off with promises of standards support "on the road map." The alternative is vendor lock-in and higher costs, including the cost of maintaining systems that don't work together. Standards bodies are imperfect and must do better. The alternative: splintered networks and broken promises. The point: "The secret sauce to a successful 'working standard' isn't necessarily IETF or another longstanding body," says Jonathan Feldman, director of IT services for the city of Asheville, N.C., and an InformationWeek Analytics contributor. "Rather, an earnest and honest effort by a group that has governance outside of a single corporation's control is what's important." In order to have true interoperability vendors as well as customers must be actively engaged in the standards process. Vendors must be willing to truly work together and not be protecting an existing product. Customers must also be willing to truly to work together and not be demanding a solution that only meets their needs but instead meets the needs of all participants. Ultimately, customers must be willing to reward vendor compliance by requiring compliance in products and services that they purchase and deploy. Managers that deploy systems without compliance to standards are only hurting themselves. Standards do matter. When developed openly and deployed compliantly standards deliver interoperability which provides solid business value.

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• Pattern for a class that does only one thing

  - by Heinzi

  Let's say I have a procedure that does stuff: void doStuff(initalParams) { ... } Now I discover that "doing stuff" is quite a compex operation. The procedure becomes large, I split it up into multiple smaller procedures and soon I realize that having some kind of state would be useful while doing stuff, so that I need to pass less parameters between the small procedures. So, I factor it out into its own class: class StuffDoer { private someInternalState; public Start(initalParams) { ... } // some private helper procedures here ... } And then I call it like this: new StuffDoer().Start(initialParams); or like this: new StuffDoer(initialParams).Start(); And this is what feels wrong. When using the .NET or Java API, I always never call new SomeApiClass().Start(...);, which makes me suspect that I'm doing it wrong. Sure, I could make StuffDoer's constructor private and add a static helper method: public static DoStuff(initalParams) { new StuffDoer().Start(initialParams); } But then I'd have a class whose external interface consists of only one static method, which also feels weird. Hence my question: Is there a well-established pattern for this type of classes that have only one entry point and have no "externally recognizable" state, i.e., instance state is only required during execution of that one entry point?

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• Bit of python help

  - by user42780

  I've tried to get this to work, but it just freezes. It should display a pyramid, but all it does is.. halts. from graphics import * valid_colours = ['red', 'blue', 'yellow', 'green'] colour = ['', '', ''] while True: colour[0] = raw_input("Enter your first colour: ") colour[1] = raw_input("Enter your second colour: ") colour[2] = raw_input("Enter your third colour: ") if ((colour[0] and colour[1] and colour[2]) in valid_colours): break while True: width = raw_input("Enter a width between 2-7: ") if width.isdigit(): if (int(width) <= 7 and int(width) >= 2): break width = int(width) win = GraphWin("My Mini Project ", 1000, 1000) # 1000 \ 20 = 50 win.setCoords(0 , 0 , 20, 20) p1 = [0, 2] while width > 0: p = [1, 3] loopWidth = 0 while loopWidth < width: loopWidth = loopWidth + 1 c = 0 while c <= 10: c = c + 1 if c % 2: colour = "white" else: colour = "red" rectangle = Rectangle(Point(p[0],p1[0]), Point(p[1], p1[1])) rectangle.setFill(colour) rectangle.setOutline("black") rectangle.draw(win) p[0] = p[0] + 0.2 p1[0] = p1[0] + 0.2 p[0] = p[0] - 2 p1[0] = p1[0] - 2 p[0] = p[0] + 2 p[1] = p[1] + 2 width = width - 1 p1[0] = p1[0] + 2 p1[1] = p1[1] + 2

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• How should I generate and store the boundries of a cave?

  - by Bob Roberts

  I am making a small cave copter game (seriously, where did this type of game come from anyway) and I am trying to figure out how to make and store the procedural generated walls. I am thinking about creating the walls by randomly picking two points away from the center of the screen. They will be no closer than the height of helicopter and no further than the edge of the screen, weighted to prefer to go in the same direction as the point prior so I end up with stalactites and stalagmites and not just noise, at set intervals of distance. To store, perhaps parallel arrays/lists, one for distance from center to top screen and one for distance from center to bottom. Am I way off base with my thinking? I just want the cave to be varied and challenging, I just have never worked with generating data like this. Edit: Woah, I just realized that my idea would lead to a player being able to stay in the middle of the screen and win. That isn't right at all. So the very basis of how I was going to generate is wrong. Edit 2: I also realized I left out a very crucial point. Part of the mechanics of the game will let the player go backwards therefor the data structure should be continuous.

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• Algorithm to reduce calls to mapping API

  - by aidan

  A random distribution of points lies on a map. This data lies behind an API, and I want to grab the complete set of points within a given bounding box. I can query the API with the bounding box and the API will return the set of points that fall within that box. The problem is that the API will limit the result set to 10 items, with no pagination and no indication if there are more points that have been omitted. So I made a recursive algorithm that takes a bounding box and requests the points that lie within it. If the result set is exactly 10 items, then I split the bounding box into four quadrants and recurse. It works fine but my question is this: if want to minimize the number of API calls, what is the optimal way to split the bounding box? Splitting it into quadrants was just an arbitrary decision. When there are a lot of points on the map, I have to drill down many levels before I start getting meaningful results. So I imagine it might be faster to split the box into, say, 9, 16, or more sections. But if I do that, then I eventually get to a point where a lot of requests are returning 0 results which isn't so efficient. Also, does the size of the limit on the results set affect the answer? (This is all assuming that I have no prior knowledge of nominal point density in the bounding box)

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• How to loop section from a song correctly?

  - by Teflo

  I'm programming a little Music Engine for my game in C# and XNA, and one aspect from it is the possibility to loop a section from a song. For example, my song has an intropart, and when the song reached the end ( or any other specific point ), it jumps back where the intropart is just over. ( A - B - B - B ... ) Now I'm using IrrKlank, which is working perfectly, without any gaps, but I have a problem: The point where to jump back is a bit inaccurate. Here's some example code: public bool Passed(float time) { if ( PlayPosition >= time ) return true; return false; } //somewhere else if( song.Passed( 10.0f ) ) song.JumpTo( 5.0f ); Now the problem is, the song passes the 10 seconds, but play a few milliseconds until 10.1f or so, and then jumps to 5 seconds. It's not that dramatic, but very incorrect for my needs. I tried to fix it like that: public bool Passed( float time ) { if( PlayPosition + 3 * dt >= time && PlayPosition <= time ) return true; return false; } ( dt is the delta time, the elapsed time since the last frame ) But I don't think, that's a good solution for that. I hope, you can understand my problem ( and my english, yay /o/ ) and help me :)

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• Hell: NTFS "Restore previous versions"...

  - by ttsiodras

  The hell I have experienced these last 24h: Windows 7 installation hosed after bluetooth driver install. Attempting to recover using restore points via "Repair" on the bootable Win7 installation CD. Attempting to go back one day in the restore points. No joy. Attempting to go back two days in the restore points. No joy. Attempting to go back one week in the restore points. Stil no joy. Windows won't boot. Apparently something is REALLY hosed. And then it hits me - PANIC - the restore points somehow reverted DATA files to their older versions! Word, Powerpoint, SPSS, etc document versions are all one week old now. Using the "freshest" restore point. Failed to restore yesterday's restore point!!! I am stuck at old versions of the data!!! Booting KNOPPIX, mounting NTFS partition as read-only under KNOPPIX. Checking. Nope, the data files are still the one week old versions. Booting Win7 CD, Recovery console - Cmd prompt - navigating - yep, data files are still one week old. Removing the drive, mounting it under other Win7 installation. Still old data. Running NTFS undelete on the drive (read-only scan), searching for file created yesterday. Not found. Despair. At this point, idea: I will install a brand new Windows installation, keeping the old one in Windows.old (default behaviour of Windows installs). I boot the new install, I go to my C:\Data\ folder, I choose "Restore previous versions", click on yesterday's date, and click open... YES! It works! I can see the latest versions of my files (e.g. from yesterday). Thank God. And then, I try to view the files under the "yesterday snapshot-version" of c:\Users\MyAccount\Desktop ... And I get "Permission Denied" as soon as I try to open "Users\MyAccount". I make sure I am an administrator. No joy. Apparently, the new Windows installation does not have access to read the "NTFS snapshots" or "Volume Shadow Snapshots" of my old Windows account! Cross-installation permissions? I need to somehow tell the new Windows install that I am the same "old" user... So that I will be able to access the "Users\MyAccount" folder of the snapshot of my old user account. Help?

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• Ubuntu unstable, showing awkward behavior

  - by Christophe De Troyer

  Let me start off by saying that this problem can't be described in such a way that allows me to find other topics, which have some relevance to this problem. That's why I created this question. In case this question might have been asked before, I apologize. So what is the problem: My computer (Intel Core I5 2500K - with HD3000 graphics -, 6 gb DDR, 1 SSD, 3 HDD's and an Asus P8Z68 mobo) runs Windows on the SDD. But I decided to give Ubuntu a chance to be my daily OS for basic needs since it's open source and I find it a handicap of not being able to work with it. I decided to run the windows installer and install Ubuntu 12.04 to my 320 Gb hdd which was not being used in my computer. After installing it and booting it, it worked great! I spent the rest of the day/night using it, and falling for it. Great, today I booted Ubuntu (I had the choice in the bootloader as I expected). It asked me for my login and it started logging in. Now, after a few (literally) minutes of letting it "boot" I tried determining the cause of this. What I've figured out so far: When I left click on my desktop it freezes completely for a few seconds I have something like tearing in the left side menu (in games, you know) when I move my mouse around It runs well when just hovering around with my mouse, but from the point I click on something it freezes. What have I tried? I ran a HD Tune diagnostic on the HDD but the performance seems to be very close to the stock values, so I'm taking it as a good HDD. I'm trying to get to the drivers update panel for Ubuntu, but with the state it's in, it's taking a lot of time.. Could anyone point me in a direction for troubleshooting this? I'm not really a noob at all, just when using Linux.. :) Thanks in advance! Christophe,

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• Questions about linux root file system.

  - by smwikipedia

  I read the manual page of the "mount" command, at it reads as below: All files accessible in a Unix system are arranged in one big tree, the file hierarchy, rooted at /. These files can be spread out over several devices. The mount command serves to attach the file system found on some device to the big file tree. My questions are: Where is this "big tree" located? Suppose I have 2 disks, if I mount them onto some point in the "big tree", does linux place some "special marks" in the mount point to indicate that these 2 "mount directories" are indeed seperate disks?

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• StreamInsight Now Available Through Microsoft Update

  - by Roman Schindlauer

  We are pleased to announce that StreamInsight v1.1 is now available for automatic download and install via Microsoft Update globally. In order to enable agile deployment of StreamInsight solutions, you have asked of us a steady cadence of releases with incremental, but highly impactful features and product improvements. Following our StreamInsight 1.0 launch in Spring 2010, we offered StreamInsight 1.1 in Fall 2010 with implicit compatibility and an upgraded setup to support side by side installs. With this setup, your applications will automatically point to the latest runtime, but you still have the choice to point your application back to a 1.0 runtime if you choose to do so. As the next step, in order to enable timely delivery of our releases to you, we are pleased to announce the support for automatic download and install of StreamInsight 1.1 release via Microsoft Update starting this week. If you have a computer: that is subscribed to Microsoft Update (different from Windows Update) has StreamInsight 1.0 installed, and does not yet have StreamInsight 1.1 installed, Microsoft Update will automatically download and install the corresponding StreamInsight 1.1 update side by side with your existing StreamInsight 1.0 installation – across all supported 32-bit and 64-bit Windows operating systems, across 11 supported languages, and across StreamInsight client and server SKUs. This is also supported in WSUS environments, if all your updates are managed from a corporate server (please talk to the WSUS administrator in your enterprise). As an example, if you have SI Client 1.0 DEU and SI Server 1.0 ENU installed on the same computer, Microsoft Update will selectively download and side-by-side install just the SI Client 1.1 DEU and SI Server 1.1 ENU releases. Going forward, Microsoft Update will be our preferred mode of delivery – in addition to support for our download sites, and media based distribution where appropriate. Regards, The StreamInsight Team

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• Web hosting providers for businesses (with offsite backups, disaster recovery options, etc.) [closed]

  - by Harry Muscle

  Possible Duplicate: How to find web hosting that meets my requirements? I'm wondering if anyone can point me in the direction of a couple of web hosting providers that are geared towards businesses. By this I mean providers that make it easy to create daily off site backups, are aware that websites require disaster recovery options and have these in place or are able to assist with them, etc. We currently have about a dozen sites with various providers, however, I've been asked to consolidate all of these into one provider and create a full disaster recovery plan. Unfortunately it seems like most providers are geared towards average users that don't require all these extra bells and whistles that businesses need. For example, HostGator, which is a very popular and well reviewed provider, doesn't even allow you to schedule full backups, they have to be manually requested via cPanel and then downloaded once available. If anyone can point out a couple companies that might be able to help with these sorts of things that would be much appreciated. Thanks, Harry P.S. I should also add that we are hoping to stay away from having to manage our own server, we're hoping for a fully managed solution like what HostGator would offer for example.

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• Latency, Ping and Other Questions

  - by Paulo Cassiano

  In a high traffic application, like an online auction system, few ms could determine 'to win or 'to lose' the 'battle'. I'm from Brazil. Here, I 'ping' local sites - like UOL - and receive replies in ~ 11ms. When I 'ping' US sites - like RackSpace - I receive replies in ~ 130 ms! The point is: I need a (very good like RackSpace [1]) infra-structure to host my killer online auction application, but there's no (RackSpace like) options in Brazil... Assuming that all users are located here, in Brazil, is it 'sine qua non' condition to host my application here, in Brazil? I think ~130 ms is a very high latency but, all users will receive this reply, sure? Well, where should I host my application? [1] Feel free to point me to any other very good host option other than RackSpace. I've cited it because I only know these guys...

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• Generic Repositories with DI & Data Intensive Controllers

  - by James

  Usually, I consider a large number of parameters as an alarm bell that there may be a design problem somewhere. I am using a Generic Repository for an ASP.NET application and have a Controller with a growing number of parameters. public class GenericRepository<T> : IRepository<T> where T : class { protected DbContext Context { get; set; } protected DbSet<T> DbSet { get; set; } public GenericRepository(DbContext context) { Context = context; DbSet = context.Set<T>(); } ...//methods excluded to keep the question readable } I am using a DI container to pass in the DbContext to the generic repository. So far, this has met my needs and there are no other concrete implmentations of IRepository<T>. However, I had to create a dashboard which uses data from many Entities. There was also a form containing a couple of dropdown lists. Now using the generic repository this makes the parameter requirments grow quickly. The Controller will end up being something like public HomeController(IRepository<EntityOne> entityOneRepository, IRepository<EntityTwo> entityTwoRepository, IRepository<EntityThree> entityThreeRepository, IRepository<EntityFour> entityFourRepository, ILogError logError, ICurrentUser currentUser) { } It has about 6 IRepositories plus a few others to include the required data and the dropdown list options. In my mind this is too many parameters. From a performance point of view, there is only 1 DBContext per request and the DI container will serve the same DbContext to all of the Repositories. From a code standards/readability point of view it's ugly. Is there a better way to handle this situation? Its a real world project with real world time constraints so I will not dwell on it too long, but from a learning perspective it would be good to see how such situations are handled by others.

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• 3D zooming technique to maintain the relative position of an object on screen

  - by stark

  Is it possible to zoom to a certain point on screen by modifying the field of view and rotating the view of the camera as to keep that point/object in the same place on screen while zooming ? Changing the camera position is not allowed. I projected the 3D pos of the object on screen and remembered it. Then on each frame I calculate the direction to it in camera space and then I construct a rotation matrix to align this direction to Z axis (in cam space). After this, I calculate the direction from the camera to the object in world space and transform this vector with the matrix I obtained earlier and then use this final vector as the camera's new direction. And it's actually "kinda working", the problem is that it is more/less off than the camera's rotation before starting to zoom depending on the area you are trying to zoom in (larger error on edges/corners). It looks acceptable, but I'm not settling for only this. Any suggestions/resources for doing this technique perfectly? If some of you want to explain the math in detail, be my guest, I can understand these things well.

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• How to make AD highly available for applications that use it as an LDAP service

  - by Beaming Mel-Bin

  Our situation We currently have many web applications that use LDAP for authentication. For this, we point the web application to one of our AD domain controllers using the LDAPS port (636). When we have to update the Domain Controller, this has caused us issues because one more web application could depend on any DC. What we want We would like to point our web applications to a cluster "virtual" IP. This cluster will consist of at least two servers (so that each cluster server could be rotated out and updated). The cluster servers would then proxy LDAPS connections to the DCs and be able to figure out which one is available. Questions For anyone that has had experience with this: What software did you use for the cluster? Any caveats? Or perhaps a completely different architecture to accomplish something similar?

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• Removing 301 redirect from site root

  - by Jon Clements

  I'm having a look at a friends website (a fairly old PHP based one) which they've been advised needs re-structuring. The key points being: URLs should be lower case and more "friendly". The root of the domain should be not be re-directed. The first point I'm happy with (and the URLs needed tidying up anyway) and have a draft plan of action, however the second is baffling me as to not only the best way to do it, but also whether it should be done. Currently http://www.example.com/ is redirected to http://www.example.com/some-link-with-keywords/ using the follow index.php in the root of the Apache2 instance. <?php $nextpage = "some-link-with-keywords/"; header( "HTTP/1.1 301 Moved Permanently" ); header( "Status: 301 Moved Permanently" ); header("Location: $nextpage"); exit(0); // This is Optional but suggested, to avoid any accidental output ?> As far as I'm aware, this has been the case for around three years -- and I'm sorely tempted to advise to not worry about it. It would appear taking off the 301 could: Potentially affect page ranking (as the 'homepage' would disappear - although it couldn't disappear because of the next point...) Introduce maintainance issues as existing users would still have the re-directed page in their cache Following the above, introduce duplicate content Confuse Google/other SE's as to what the homepage actually is now I may be over-analysing this but I have a feeling it's not as simple as removing the 301 from the root, and 301'ing the previous target to the root... Any suggestions (including it's not worth it) are sincerely appreciated.

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• Mod_jk Tomcat VirtualHost

  - by user37143

  Hi, I have two applications in Tomcat app1 and app2. I have mod_jk configured for Apache front end and I am able to get the Tomcat index.jsp Now I created two virtualhosts for app1 and app2 so that app1.domain.com will point to app1 in tomcat and app2.domain.com will point to app2 in Tomcat but it's not working. I have the Vhost as ServerName www.app1.domain.com ServerAlias app1.domain.com DocumentRoot "/opt/tomcat/webapps/app1" DirectoryIndex index.jsp Options Indexes FollowSymLinks AllowOverride None Order allow,deny Allow from all The following section added for Jk JkMount /.do ajp13 JkMount /.jsp ajp13 JkMount / ajp13 JkMount /* ajp13 JkUnMount /.php ajp13 JkUnMount /.gif ajp13 JkUnMount /.html ajp13 JkUnMount /.css ajp13 JkUnMount /.png ajp13 JkUnMount /.jpg ajp13 # But this did not work both the sub domains loads Tomcat's index.jsp. Can some one help me? Thanks

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• Question about the linux root file system.

  - by smwikipedia

  I read the manual page of the "mount" command, at it reads as below: All files accessible in a Unix system are arranged in one big tree, the file hierarchy, rooted at /. These files can be spread out over several devices. The mount command serves to attach the file system found on some device to the big file tree. My questions are: Where is this "big tree" located? Suppose I have 2 disks, if I mount them onto some point in the "big tree", does linux place some "special marks" in the mount point to indicate that these 2 "mount directories" are indeed seperate disks?

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• How do I install the EW-7318Ug wireless drivers?

  - by user69731

  I'm on Ubuntu 12.04 and I need to install & configure Internet connection. I want to use montor mode in Wireshark. After Ubuntu installation my wireless card was recognized but it doesn't connect to the Internet. Internal wireless card works well. What should I do? I'm new to Linux. PC:~$ ifconfig -a eth0 Link encap:Ethernet HWaddr 64:31:50:0f:d4:70 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:0 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) Interrupt:45 Base address:0x8000 eth1 Link encap:Ethernet HWaddr e0:2a:82:aa:2d:3e inet addr:192.168.0.101 Bcast:192.168.0.255 Mask:255.255.255.0 inet6 addr: fe80::e22a:82ff:feaa:2d3e/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:20978 errors:0 dropped:0 overruns:0 frame:364651 TX packets:20949 errors:171 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:19299119 (19.2 MB) TX bytes:3024858 (3.0 MB) Interrupt:19 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:4788 errors:0 dropped:0 overruns:0 frame:0 TX packets:4788 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:387017 (387.0 KB) TX bytes:387017 (387.0 KB) wlan1 Link encap:Ethernet HWaddr 00:1f:1f:44:c1:a4 UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:10508 errors:0 dropped:0 overruns:0 frame:0 TX packets:6143 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:14831319 (14.8 MB) TX bytes:644606 (644.6 KB) PC:~$ iwconfig lo no wireless extensions. wlan1 IEEE 802.11bg ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=20 dBm Retry long limit:7 RTS thr:off Fragment thr:off Power Management:on eth1 IEEE 802.11 Access Point: Not-Associated Link Quality:5 Signal level:225 Noise level:162 Rx invalid nwid:0 invalid crypt:0 invalid misc:0 eth0 no wireless extensions.

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• Explanation of various domain name records?

  - by Kumar

  At the time of hosting, normally we just change name servers in the domain control panel. It's fine if both mail and web servers are the same. When they're different, we need to change the DNS records. When I try to point my blog to my domain name, I came to know about the various types of DNS records - A Records, AAA Records, MX Records, CNAME Records, NS Records, TXT Records, SRV Records, SOA Records, etc. I searched on Google, but would like to know more about these deeply. I found this link on the Internet - http://www.directnic.com/help/faq/?question_id=103 and got some idea about the different DNS records. But I have some more questions. How do the domain name records work? Is there any difference between NS record and other records in the way they work? Where should the NS record point to when using A record, CNAME record and MX record?

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• Customer retention - why most companies have it wrong

  - by Michel Adar

  At least in the US market it is quite common for service companies to offer an initially discounted price to new customers. While this may attract new customers and robe customers from competitors, it is my argument that it is a bad strategy for the company. This strategy gives an incentive to change companies and a disincentive to stay with the company. From the point of view of the customer, after 6 months of being a customer the company rewards the loyalty by raising the price. A better strategy would be to reward customers for staying with the company. For example, by lowering the cost by 5% every year (compound discount so it does never get to zero). This is a very rational thing to do for the company. Acquiring new customers and setting up their service is expensive, new customers also tend to use more of the common resources like customer service channels. It is probably true for most companies that the cost of providing service to a customer of 10 years is lower than providing the same service in the first year of a customer's tenure. It is only logical to pass these savings to the customer. From the customer point of view, the competition would have to offer something very attractive, whether in terms of price or service, in order for the customer to switch. Such a policy would give an advantage to the first mover, but would probably force the competitors to follow suit. Overall, I would expect that this would reduce the mobility in the market, increase loyalty, increase the investment of companies in loyal customers and ultimately, increase competition for providing a better service. Competitors may even try to break the scheme by offering customers the porting of their tenure, but that would not work that well because it would disenchant existing customers and would be costly, assuming that it is costlier to serve a customer through installation and first year. What do you think? Is this better than using "save offers" to retain flip-floppers?

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• Factory Reset Asus

  - by Ben

  I have an ASUS All-in-one PC (not sure what model) and I'm trying to perform a Factory Restore but nothing is working yet. I have tried pressing F8, all I had access to was "Restore from an earlier point" - Today was the earliest point; and "Restore from an Image" - which I don't have. I have tried pressing F9, F10, and F11, but all that brought me was options to Start Windows normally, Run a system diagnostic, or try other options (F8 menu). I don't have any other discs to restore from or anything, and I have found a tutorial to try and create a Partition(?) to load the restore from that. Does anyone have any other ideas?

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