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• The Oracle Retail Week Awards - in review

  - by user801960

  The Oracle Retail Week Awards 2012 were another great success, building on the legacy of previous award ceremonies. Over 1,600 of the UK's top retailers gathered at the Grosvenor House Hotel and many of Europe's top retail leaders attended the prestigious Oracle Retail VIP Reception in the Grosvenor House Hotel's Red Bar. Over the years the Oracle Retail Week Awards have become a rallying point for the morale of the retail industry, and each nominated retailer served as a demonstration that the industry is fighting fit. It was an honour to speak to so many figureheads of UK - and global - retail. All of us at Oracle Retail would like to congratulate both the winners and the nominees for the awards. Retail is a cornerstone of the economy and it was inspiring to see so many outstanding demonstrations of innovation and dedication in the entries. Winners 2012   The Market Force Customer Service Initiative of the Year Winner: Dixons Retail: Knowhow Highly Commended: Hughes Electrical: Digital Switchover     The Deloitte Employer of the Year Winner: Morrisons     Growing Retailer of the Year Winner: Hallett Retail - The Concessions People Highly Commended: Blue Inc     The TCC Marketing/Advertising Campaign of the Year Winner: Sainsbury's: Feed your Family for £50     The Brandbank Multichannel Retailer of the Year Winner: Debenhams Highly Commended: Halfords     The Ashton Partnership Product Innovation of the Year Winner: Argos: Chad Valley Highly Commended: Halfords: Private label bikes     The RR Donnelley Pure-play Online Retailer of the Year Winner: Wiggle     The Hitachi Consulting Responsible Retailer of the Year Winner: B&Q: One Planet Home     The CA Technologies Retail Technology Initiative of the Year Winner: Oasis: Argyll Street flagship launch with iPad PoS     The Premier Tax Free Speciality Retailer of the Year Winner: Holland & Barrett     Store Design of the Year Winner: Next Home and Garden, Shoreham, Sussex Highly Commended: Dixons Retail, Black concept store, Birmingham Bullring     Store Manager of the Year Winner: Ian Allcock, Homebase, Aylesford Highly Commended: Darren Parfitt, Boots UK, Melton Mowbray Health Centre     The Wates Retail Destination of the Year Winner: Westfield, Stratford     The AlixPartners Emerging Retail Leader of the Year Winner: Catriona Marshall, HobbyCraft, Chief Executive     The Wipro Retail International Retailer of the Year Winner: Apple     The Clarity Search Retail Leader of the Year Winner: Ian Cheshire, Chief Executive, Kingfisher     The Oracle Retailer of the Year Winner: Burberry     Outstanding Contribution to Retail Winner: Lord Harris of Peckham     Oracle Retail and "Your Experience Platform" Technology is the key to providing that differentiated retail experience. More specifically, it is what we at Oracle call ‘the experience platform’ - a set of integrated, cross-channel business technology solutions, selected and operated by a retail business and IT team, and deployed in accordance with that organisation’s individual strategy and processes. This business systems architecture simultaneously: Connects customer interactions across all channels and touchpoints, and every customer lifecycle phase to provide a differentiated customer experience that meets consumers’ needs and expectations. Delivers actionable insight that enables smarter decisions in planning, forecasting, merchandising, supply chain management, marketing, etc; Optimises operations to align every aspect of the retail business to gain efficiencies and economies, to align KPIs to eliminate strategic conflicts, and at the same time be working in support of customer priorities.   Working in unison, these three goals not only help retailers to successfully navigate the challenges of today but also to focus on delivering that personalised customer experience based on differentiated products, pricing, services and interactions that will help you to gain market share and grow sales.  

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• Database – Beginning with Cloud Database As A Service

  - by Pinal Dave

  I love my weekend projects. Everybody does different activities in their weekend – like traveling, reading or just nothing. Every weekend I try to do something creative and different in the database world. The goal is I learn something new and if I enjoy my learning experience I share with the world. This weekend, I decided to explore Cloud Database As A Service – Morpheus. In my career I have managed many databases in the cloud and I have good experience in managing them. I should highlight that today’s applications use multiple databases from SQL for transactions and analytics, NoSQL for documents, In-Memory for caching to Indexing for search.  Provisioning and deploying these databases often require extensive expertise and time.  Often these databases are also not deployed on the same infrastructure and can create unnecessary latency between the application layer and the databases.  Not to mention the different quality of service based on the infrastructure and the service provider where they are deployed. Moreover, there are additional problems that I have experienced with traditional database setup when hosted in the cloud: Database provisioning & orchestration Slow speed due to hardware issues Poor Monitoring Tools High network latency Now if you have a great software and expert network engineer, you can continuously work on above problems and overcome them. However, not every organization have the luxury to have top notch experts in the field. Now above issues are related to infrastructure, but there are a few more problems which are related to software/application as well. Here are the top three things which can be problems if you do not have application expert: Replication and Clustering Simple provisioning of the hard drive space Automatic Sharding Well, Morpheus looks like a product build by experts who have faced similar situation in the past. The product pretty much addresses all the pain points of developers and database administrators. What is different about Morpheus is that it offers a variety of databases from MySQL, MongoDB, ElasticSearch to Reddis as a service.  Thus users can pick and chose any combination of these databases.  All of them can be provisioned in a matter of minutes with a simple and intuitive point and click user interface.  The Morpheus cloud is built on Solid State Drives (SSD) and is designed for high-speed database transactions.  In addition it offers a direct link to Amazon Web Services to minimize latency between the application layer and the databases. Here are the few steps on how one can get started with Morpheus. Follow along with me.  First go to http://www.gomorpheus.com and register for a new and free account. Step 1: Signup It is very simple to signup for Morpheus. Step 2: Select your database   I use MySQL for my daily routine, so I have selected MySQL. Upon clicking on the big red button to add Instance, it prompted a dialogue of creating a new instance.   Step 3: Create User Now we just have to create a user in our portal which we will use to connect to a database hosted at Morpheus. Click on your database instance and it will bring you to User Screen. Over here you will notice once again a big red button to create a new user. I created a user with my first name.   Step 4: Configure your MySQL client I used MySQL workbench and connected to MySQL instance, which I had created with an IP address and user.   That’s it! You are connecting to MySQL instance. Now you can create your objects just like you would create on your local box. You will have all the features of the Morpheus when you are working with your database. Dashboard While working with Morpheus, I was most impressed with its dashboard. In future blog posts, I will write more about this feature.  Also with Morpheus you use the same process for provisioning and connecting with other databases: MongoDB, ElasticSearch and Reddis. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: MySQL, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• Why SQL Developer Rocks for the Advanced User Too

  - by thatjeffsmith

  While SQL Developer may be ‘perfect for Oracle beginners,’ that doesn’t preclude advanced and intermediate users from getting their fair share of toys! I’ve been working with Oracle since the 7.3.4 days, and I think it’s pretty safe to say that the WAY an ‘old timer’ uses a tool like SQL Developer is radically different than the ‘beginner.’ If you’ve been reluctant to use SQL Developer because it’s a GUI, give me a few minutes to try to convince you it’s worth a second (or third) look. 1. Help when you want it, and only when you want it One of the biggest gripes any user has with a piece of software is when said software can’t get out of it’s own way. When you’re typing in a word processor, sometimes you can do without the grammar and spelling checks, the offer to auto-complete your words, and all of the additional mark-up. This drives folks to programs like Notepad++ and vi. You can disable the code insight feature so you can type unmolested by SQL Developer’s attempt to auto-complete your object names. Now, if you happen to come across a long or hard to spell object name, you can still invoke the feature on demand using Ctrl+Spacebar Code Editor – Completion Insight – Enable Completion Auto-Popup (Keyword being Auto) 2. Automatic File Tracking SQL*Minus is nice. Vi is cool. Notepad++ has a lot of features I like. But not too many editors offer automatic logging of changes to your files without having to setup a source control system. I was doing some work on my login.sql. I’m not doing anything crazy, but seeing what I had done in previous iterations was helpful. Now imagine how nice it would be to have this available for your l,000+ line scripts! Track your scripts as they change, no setup required! 3. Extend the Functionality Know SQL and XML? Wish SQL Developer did JUST a little bit more? Build your own extensions. You can have custom context menus and object pages in just a few minutes. This is an example of lazy developers writing code that write code. 4. Get Your Money’s Worth You’ve licensed Enterprise Edition. You got your Diagnostic and Tuning packs. Now start using them! Not everyone has access to Enterprise Manager, especially developers. But that doesn’t mean they don’t need help with troubleshooting and optimizing poorly performing SQL statements. ASH, AWR, Real-Time SQL Monitoring and the SQL Tuning Advisor are built into the Reports and Worksheet. Yes you could make the package calls, but that’s a whole lot of typing, and I’d rather just get to the results. 5. Profile, Debug, & Unit Testing PLSQL An Interactive Development Environment (IDE) built by the same folks that own the programming language (Hello – Oracle PLSQL!) should be complete. It should ‘hug’ the developer and empower them to churn out programs that work, run fast, and are easy to maintain. Write it, test it, debug it, and tune it. When you’re running your programs and you just want to see the data that’s returned, that shouldn’t require any special settings or workaround to make it happen either. Magic! And a whole lot more… I could go on and talk about the support for things like DataPump, RMAN, and DBMS_SCHEDULER, but you’re experts and you’re plenty busy. If you think SQL Developer is falling short somewhere, I want you to let us know about it.

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• Big Data – Basics of Big Data Analytics – Day 18 of 21

  - by Pinal Dave

  In yesterday’s blog post we learned the importance of the various components in Big Data Story. In this article we will understand what are the various analytics tasks we try to achieve with the Big Data and the list of the important tools in Big Data Story. When you have plenty of the data around you what is the first thing which comes to your mind? “What do all these data means?” Exactly – the same thought comes to my mind as well. I always wanted to know what all the data means and what meaningful information I can receive out of it. Most of the Big Data projects are built to retrieve various intelligence all this data contains within it. Let us take example of Facebook. When I look at my friends list of Facebook, I always want to ask many questions such as - On which date my maximum friends have a birthday? What is the most favorite film of my most of the friends so I can talk about it and engage them? What is the most liked placed to travel my friends? Which is the most disliked cousin for my friends in India and USA so when they travel, I do not take them there. There are many more questions I can think of. This illustrates that how important it is to have analysis of Big Data. Here are few of the kind of analysis listed which you can use with Big Data. Slicing and Dicing: This means breaking down your data into smaller set and understanding them one set at a time. This also helps to present various information in a variety of different user digestible ways. For example if you have data related to movies, you can use different slide and dice data in various formats like actors, movie length etc. Real Time Monitoring: This is very crucial in social media when there are any events happening and you wanted to measure the impact at the time when the event is happening. For example, if you are using twitter when there is a football match, you can watch what fans are talking about football match on twitter when the event is happening. Anomaly Predication and Modeling: If the business is running normal it is alright but if there are signs of trouble, everyone wants to know them early on the hand. Big Data analysis of various patterns can be very much helpful to predict future. Though it may not be always accurate but certain hints and signals can be very helpful. For example, lots of data can help conclude that if there is lots of rain it can increase the sell of umbrella. Text and Unstructured Data Analysis: unstructured data are now getting norm in the new world and they are a big part of the Big Data revolution. It is very important that we Extract, Transform and Load the unstructured data and make meaningful data out of it. For example, analysis of lots of images, one can predict that people like to use certain colors in certain months in their cloths. Big Data Analytics Solutions There are many different Big Data Analystics Solutions out in the market. It is impossible to list all of them so I will list a few of them over here. Tableau – This has to be one of the most popular visualization tools out in the big data market. SAS – A high performance analytics and infrastructure company IBM and Oracle – They have a range of tools for Big Data Analysis Tomorrow In tomorrow’s blog post we will discuss about very important components of the Big Data Ecosystem – Data Scientist. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• Why is my RAID /dev/md1 showing up as /dev/md126? Is mdadm.conf being ignored?

  - by mmorris

  I created a RAID with: sudo mdadm --create --verbose /dev/md1 --level=mirror --raid-devices=2 /dev/sdb1 /dev/sdc1 sudo mdadm --create --verbose /dev/md2 --level=mirror --raid-devices=2 /dev/sdb2 /dev/sdc2 sudo mdadm --detail --scan returns: ARRAY /dev/md1 metadata=1.2 name=ion:1 UUID=aa1f85b0:a2391657:cfd38029:772c560e ARRAY /dev/md2 metadata=1.2 name=ion:2 UUID=528e5385:e61eaa4c:1db2dba7:44b556fb Which I appended it to /etc/mdadm/mdadm.conf, see below: # mdadm.conf # # Please refer to mdadm.conf(5) for information about this file. # # by default (built-in), scan all partitions (/proc/partitions) and all # containers for MD superblocks. alternatively, specify devices to scan, using # wildcards if desired. #DEVICE partitions containers # auto-create devices with Debian standard permissions CREATE owner=root group=disk mode=0660 auto=yes # automatically tag new arrays as belonging to the local system HOMEHOST <system> # instruct the monitoring daemon where to send mail alerts MAILADDR root # definitions of existing MD arrays # This file was auto-generated on Mon, 29 Oct 2012 16:06:12 -0500 # by mkconf $Id$ ARRAY /dev/md1 metadata=1.2 name=ion:1 UUID=aa1f85b0:a2391657:cfd38029:772c560e ARRAY /dev/md2 metadata=1.2 name=ion:2 UUID=528e5385:e61eaa4c:1db2dba7:44b556fb cat /proc/mdstat returns: Personalities : [raid1] [linear] [multipath] [raid0] [raid6] [raid5] [raid4] [raid10] md2 : active raid1 sdb2[0] sdc2[1] 208629632 blocks super 1.2 [2/2] [UU] md1 : active raid1 sdb1[0] sdc1[1] 767868736 blocks super 1.2 [2/2] [UU] unused devices: <none> ls -la /dev | grep md returns: brw-rw---- 1 root disk 9, 1 Oct 30 11:06 md1 brw-rw---- 1 root disk 9, 2 Oct 30 11:06 md2 So I think all is good and I reboot. After the reboot, /dev/md1 is now /dev/md126 and /dev/md2 is now /dev/md127????? sudo mdadm --detail --scan returns: ARRAY /dev/md/ion:1 metadata=1.2 name=ion:1 UUID=aa1f85b0:a2391657:cfd38029:772c560e ARRAY /dev/md/ion:2 metadata=1.2 name=ion:2 UUID=528e5385:e61eaa4c:1db2dba7:44b556fb cat /proc/mdstat returns: Personalities : [raid1] [linear] [multipath] [raid0] [raid6] [raid5] [raid4] [raid10] md126 : active raid1 sdc2[1] sdb2[0] 208629632 blocks super 1.2 [2/2] [UU] md127 : active (auto-read-only) raid1 sdb1[0] sdc1[1] 767868736 blocks super 1.2 [2/2] [UU] unused devices: <none> ls -la /dev | grep md returns: drwxr-xr-x 2 root root 80 Oct 30 11:18 md brw-rw---- 1 root disk 9, 126 Oct 30 11:18 md126 brw-rw---- 1 root disk 9, 127 Oct 30 11:18 md127 All is not lost, I: sudo mdadm --stop /dev/md126 sudo mdadm --stop /dev/md127 sudo mdadm --assemble --verbose /dev/md1 /dev/sdb1 /dev/sdc1 sudo mdadm --assemble --verbose /dev/md2 /dev/sdb2 /dev/sdc2 and verify everything: sudo mdadm --detail --scan returns: ARRAY /dev/md1 metadata=1.2 name=ion:1 UUID=aa1f85b0:a2391657:cfd38029:772c560e ARRAY /dev/md2 metadata=1.2 name=ion:2 UUID=528e5385:e61eaa4c:1db2dba7:44b556fb cat /proc/mdstat returns: Personalities : [raid1] [linear] [multipath] [raid0] [raid6] [raid5] [raid4] [raid10] md2 : active raid1 sdb2[0] sdc2[1] 208629632 blocks super 1.2 [2/2] [UU] md1 : active raid1 sdb1[0] sdc1[1] 767868736 blocks super 1.2 [2/2] [UU] unused devices: <none> ls -la /dev | grep md returns: brw-rw---- 1 root disk 9, 1 Oct 30 11:26 md1 brw-rw---- 1 root disk 9, 2 Oct 30 11:26 md2 So once again, I think all is good and I reboot. Again, after the reboot, /dev/md1 is /dev/md126 and /dev/md2 is /dev/md127????? sudo mdadm --detail --scan returns: ARRAY /dev/md/ion:1 metadata=1.2 name=ion:1 UUID=aa1f85b0:a2391657:cfd38029:772c560e ARRAY /dev/md/ion:2 metadata=1.2 name=ion:2 UUID=528e5385:e61eaa4c:1db2dba7:44b556fb cat /proc/mdstat returns: Personalities : [raid1] [linear] [multipath] [raid0] [raid6] [raid5] [raid4] [raid10] md126 : active raid1 sdc2[1] sdb2[0] 208629632 blocks super 1.2 [2/2] [UU] md127 : active (auto-read-only) raid1 sdb1[0] sdc1[1] 767868736 blocks super 1.2 [2/2] [UU] unused devices: <none> ls -la /dev | grep md returns: drwxr-xr-x 2 root root 80 Oct 30 11:42 md brw-rw---- 1 root disk 9, 126 Oct 30 11:42 md126 brw-rw---- 1 root disk 9, 127 Oct 30 11:42 md127 What am I missing here?

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• Oracle Cloud Hiring Event at Oracle in Redwood on November 9th

  - by user769227

  Wow, 24 hours to go until Cloud Hire 2012 at Oracle! Friday is going to be a great day for many looking to make a life and career changing move. In case you haven’t heard, Oracle is hosting Cloud Hire 2012 this Friday, November 9, at the Oracle Conference Center on our World Wide Headquarters campus in Redwood Shores. This is a one-of-a-kind event to be sure and we are still registering online! We are aggressively expanding our Cloud Development and Product Management organizations to meet to ever-growing demand for Oracle Cloud. And, from this event alone, we are hoping to hire 25+ Developers, Inbound and Outbound Product Managers, Technical Leaders and QA Engineers across several Oracle Cloud groups, including: · Data and Insight Services: Big Data as a Service/Business Directory · Cloud Infrastructure · Application Marketplace · Cloud Portal · Product Management and Marketing: Outbound/Inbound · Testing/Quality Assurance · Cloud Social Platform: Analytics, Media, Big Data, Text Analytics, High Performance Search, · Cloud Social Platform - Social Relationship Management: Mobile Development/Social Network Integrations Why attend this event? Just Google Larry Ellison’s 2012 OpenWorld keynote address and you will learn why! Oracle Cloud is growing every day and we are scaling, adding new products and revolutionizing and improving all areas of the Oracle Cloud. There is no company that can come close to the comprehensive product lineup, services, capabilities and global reach and delivery of Oracle’s Cloud. This why it is a great time to work for Oracle: where consistent, stable financial growth rules and high impact technological advances are occurring every day. If you are serious about managing an upward, expansive path in your career, while staying on the leading edge and making big career impacts, you should join Oracle. Whether you want to design and develop or manage Social, Infrastructure or Applications in the Cloud, you can do it all at Oracle. Whether you’re a Technical Leader, Developer, Architect or Product Manager/Strategist, we are hiring now! Come check us out on Friday, November 9 in-person and see why Oracle Cloud is the place to take your career! RSVP here: and Learn more about the hiring teams in attendance here. Here are just some of the big things happening on Friday, November 9: · 830-3pm: Registration/Refreshments, Oracle Conference Center, 350 Oracle Parkway, Redwood Shores, CA (free parking) · 9am – 3pm: Ongoing Hiring Team Discussions and Product Demos include: Social Marketing, Social Engagement, Social Monitoring, Insight / View, KPI Bundles, Business Directory, Virtualization, Messaging, Provisioning, Cloud Portal · 10:30am – Speaker: Gopalan Arun, Vice President, Oracle Cloud Development Bio: Arun has been with Oracle for 18 years+. He is a testament to the stability and career growth that you can achieve working for Oracle. Arun began as a Developer and ascended through several product organizations into key leadership roles. Over his 18 years at Oracle, he has built and shipped many Database and Middleware products. Arun is one of the founding members of the Oracle Cloud and currently leads the development of many of the core infrastructure and developer-facing services of the Oracle Cloud. Topic: Oracle Cloud for the Developer · 1pm – Speaker: Naresh Revanuru, Lead Architect, Oracle Cloud Bio: Naresh is currently leading Java, Storage and Compute services for Oracle Cloud. Naresh also helps drive decisions for broad based Cloud topics that affect multiple services. http://www.linkedin.com/in/nareshrevanuru Topic: Oracle Cloud Architectural Overview and Challenges to Solve · 1pm-3pm: Ongoing Hiring Team Discussions and Product Demos

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• links for 2010-12-08

  - by Bob Rhubart

  What's a data architect? A comic dialog by one who knows: Oracle ACE Director Lewis Cunningham. Webcast: Oracle Business Intelligence Forum - December 15, 2010 at 9:00 am PT "The Oracle Business Intelligence Online Forum is a half-day virtual event that offers you a unique opportunity to see, in one place, the full portfolio of Oracle’s Business Intelligence (BI) offerings, and to learn what sets Oracle apart from the rest. Hear Oracle executives and industry analyst, Howard Dresner, present the current state of Business Intelligence, along with a series of customers who will share their case studies of putting analytics in action." Oracle Rolls Out Private Cloud Architecture And World-Record Transaction Performance | Forrester Blogs "Exadata has been dealt with extensively in other venues, both inside Forrester and externally, and appears to deliver the goods for I&O groups who require efficient consolidation and maximum performance from an Oracle database environment." -- Richard Fichera, Forrester Seven ways to get things started: Java EE Startup Classes with GlassFish and WebLogic "This is a blog about a topic that I realy don't like. But it comes across my ways over and over again and it's no doubt that you need it from time to time. Enough reasons for me to collect some information about it and publish it for your reference. I am talking about Startup-/Shutdown classes with Java EE applications or servers." -- Oracle ACE Director Markus "@myfear" Eisele." Monitoring Undelivered Messages in BPEL in SOA 10g (Antony Reynolds' Blog) "I am currently working with a client that wants to know how many undelivered messages they have, and if it reaches a certain threshold then they wants to alert the operator. To do this they plan on using the Enterprise Manager alert functions, but first they needs to know how many undelivered instances are out there." SOA author Antony Reynolds VirtualBox Appliances for Developers "Developers can simply download a few files, assemble them with a script , and then import and run the resulting pre-built VM in VirtualBox. This makes starting with these technologies even easier. Each appliance contains some Hands-On-Labs to start learning." -- Peter Paul van de Beek Oracle UCM 11g Remote Intradoc Client (RIDC) Integration with Oracle ADF 11g "It's great we have out of the box WebCenter ADF task flows for document management in UCM. However, for complete business scenario implementations, usually it's not enough and we need to manage Content Repository programmatically. This can be achieved through Remote Intradoc Client (RIDC) API. It's quite hard to find any practical information about this API, but I managed to get code for UCM folder creation/removal and folder information." -- Oracle ACE Director Andrejus Baranovskis Interview with Java Champion Matjaz B. Juric on Cloud Computing, SOA, and Java EE 6 "Matjaz Juric of Slovenia, head of the Cloud Computing and SOA Competence Centre at the University of Maribor, and professor at the University of Ljubljana, shares insights about cloud computing, SOA and Java EE 6." White Paper: Oracle Complex Event Processing High Availability "This whitepaper describes the high availability (HA) solutions available in Oracle CEP 11g Release 1 Patch Set 2 and  presents the results of a benchmark study demonstrating the performance of the Oracle CEP HA solutions."

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• Oracle OpenWorld Update: Oracle GoldenGate for High Availability

  - by Doug Reid

  0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} One of our primary themes this year for the Oracle OpenWorld Sessions featuring Oracle GoldenGate is High Availability. This is a pretty wide theme, but the focus will be on ways of maximizing uptime for critical systems during planned and unplanned events. We have a number of very informative sessions dedicated to exploring this theme in detail; from deep product implementation strategies up to lessons learned by our customers when using Oracle GoldenGate to meet strict SLAs. We kick this track off with our Customer Panel on Zero Downtime Operations on Monday, which I overviewed in my last posting. This is followed by Comcast, who will be hosting a sessions at 1:45PM in Moscone West 3014. Their session will discuss using Oracle GoldenGate to reduce downtime during a database upgrade. Here’s an overview: CON8571 - Oracle Database Upgrade with Oracle GoldenGate: Best Practices from Comcast Does your business demand high availability? In this session, Comcast, among the largest telecom firms in the world, shares tips on how to achieve zero downtime while upgrading to Oracle Database 11g Release 2, using a combination of Oracle technologies: Oracle Real Application Clusters (Oracle RAC), Oracle Database’s Grid Infrastructure and Oracle Recovery Manager (Oracle RMAN) features, Oracle GoldenGate, and Oracle Active Data Guard. This successful upgrade took place on a mission-critical system that handles more than 60 million business requests and service calls a day. You’ll also hear how Comcast leverages Oracle Advanced Customer Support Services, including an Oracle Solution Support Center, to maximize performance and availability of its Oracle technologies. On Tuesday, Joydip Kundu (Director of Software Development) will be presenting “Oracle GoldenGate and Oracle Data Guard: Working Together Seamlessly” at 10:15AM in Moscone South 3005. This session focuses on how both modes of Oracle GoldenGate extract (Classic and Integrated Capture) can be used with Oracle Data Guard for disaster recovery purposes or to offload extract processing. That afternoon at 1:15PM Comcast takes the stage again to discuss firsthand lessons learned implementing Oracle GoldenGate in a heterogeneous, highly available environment. Here’s a rundown of their session: CON8750 - High-Volume OLTP with Oracle GoldenGate: Best Practices from Comcast Does your business demand high availability in a mission-critical environment? In this session, Comcast, one of the largest telecom firms, shares best practices for leveraging Oracle GoldenGate to replicate high-volume online transaction processing data from Tandem NSK SQL/MX to Teradata. Hear critical success factors from Comcast for overall platform and component architectures as well as configuration and tuning techniques. Learn how it met the challenges of replication in a complex heterogeneous environment. You’ll also hear how Comcast leverages Oracle Advanced Customer Support Services, including an Oracle Solution Support Center, to provide mission-critical support for maximized performance and availability of its Oracle environment. The final session on the high availability track will be hosted by Patricia Mcelroy (Distinguished Product Manager) and Stephan Haisly (Principle Member of Technical Staff). Their session (CON8401 - Tuning and Troubleshooting Oracle GoldenGate on Oracle Database) covers techniques for performance tuning and troubleshooting of Oracle GoldenGate on Oracle Database. Using various types of workloads (OLTP, batch, Oracle’s PeopleSoft Enterprise), the presentation steps through the process of monitoring and troubleshooting the configuration to maximize performance and replication throughput within and between Oracle clouds. Join us at our sessions or stop by our demo pods in Moscone south and meet the product management and development teams.

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• Deploying Data Mining Models using Model Export and Import, Part 2

  - by [email protected]

  In my last post, Deploying Data Mining Models using Model Export and Import, we explored using DBMS_DATA_MINING.EXPORT_MODEL and DBMS_DATA_MINING.IMPORT_MODEL to enable moving a model from one system to another. In this post, we'll look at two distributed scenarios that make use of this capability and a tip for easily moving models from one machine to another using only Oracle Database, not an external file transport mechanism, such as FTP. The first scenario, consider a company with geographically distributed business units, each collecting and managing their data locally for the products they sell. Each business unit has in-house data analysts that build models to predict which products to recommend to customers in their space. A central telemarketing business unit also uses these models to score new customers locally using data collected over the phone. Since the models recommend different products, each customer is scored using each model. This is depicted in Figure 1.Figure 1: Target instance importing multiple remote models for local scoring In the second scenario, consider multiple hospitals that collect data on patients with certain types of cancer. The data collection is standardized, so each hospital collects the same patient demographic and other health / tumor data, along with the clinical diagnosis. Instead of each hospital building it's own models, the data is pooled at a central data analysis lab where a predictive model is built. Once completed, the model is distributed to hospitals, clinics, and doctor offices who can score patient data locally.Figure 2: Multiple target instances importing the same model from a source instance for local scoring Since this blog focuses on model export and import, we'll only discuss what is necessary to move a model from one database to another. Here, we use the package DBMS_FILE_TRANSFER, which can move files between Oracle databases. The script is fairly straightforward, but requires setting up a database link and directory objects. We saw how to create directory objects in the previous post. To create a database link to the source database from the target, we can use, for example: create database link SOURCE1_LINK connect to <schema> identified by <password> using 'SOURCE1'; Note that 'SOURCE1' refers to the service name of the remote database entry in your tnsnames.ora file. From SQL*Plus, first connect to the remote database and export the model. Note that the model_file_name does not include the .dmp extension. This is because export_model appends "01" to this name.  Next, connect to the local database and invoke DBMS_FILE_TRANSFER.GET_FILE and import the model. Note that "01" is eliminated in the target system file name.  connect <source_schema>/<password>@SOURCE1_LINK; BEGIN  DBMS_DATA_MINING.EXPORT_MODEL ('EXPORT_FILE_NAME' || '.dmp',                                 'MY_SOURCE_DIR_OBJECT',                                 'name =''MY_MINING_MODEL'''); END; connect <target_schema>/<password>; BEGIN  DBMS_FILE_TRANSFER.GET_FILE ('MY_SOURCE_DIR_OBJECT',                               'EXPORT_FILE_NAME' || '01.dmp',                               'SOURCE1_LINK',                               'MY_TARGET_DIR_OBJECT',                               'EXPORT_FILE_NAME' || '.dmp' );  DBMS_DATA_MINING.IMPORT_MODEL ('EXPORT_FILE_NAME' || '.dmp',                                 'MY_TARGET_DIR_OBJECT'); END; To clean up afterward, you may want to drop the exported .dmp file at the source and the transferred file at the target. For example, utl_file.fremove('&directory_name', '&model_file_name' || '.dmp');

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• Using Live Data in Database Development Work

  - by Phil Factor

  Guest Editorial for Simple-Talk Newsletter... in which Phil Factor reacts with some exasperation when coming across a report that a majority of companies were still using financial and personal data for both developing and testing database applications. If you routinely test your development work using real production data that contains personal or financial information, you are probably being irresponsible, and at worst, risking a heavy financial penalty for your company. Surprisingly, over 80% of financial companies still do this. Plenty of data breaches and fraud have happened from the use of real data for testing, and a data breach is a nightmare for any organisation that suffers one. The cost of each data breach averages out at around $7.2 million in the US in notification, escalation, credit monitoring, fines, litigation, legal costs, and lost business due to customer churn, £1.9 million in the UK. 70% of data breaches are done from within the organisation. Real data can be exploited in a number of ways for malicious or criminal purposes. It isn't just the obvious use of items such as name and address, date of birth, social security number, and credit card and bank account numbers: Data can be exploited in many subtle ways, so there are excellent reasons to ensure that a high priority is given to the detection and prevention of any data breaches. You'll never successfully guess all the ways that real data can be exploited maliciously, or the ease with which it can be accessed. It would be silly to argue that developers never need access to a copy of the database containing live data. Developers sometimes need to track a bug that can only be replicated on the data from the live database. However, it has to be done in a very restrictive harness. The law makes no distinction between development and production databases when a data breach occurs, so the data has to be held with all appropriate security measures in place. In Europe, the use of personal data for testing requires the explicit consent of the people whose data is being held. There are federal standards such as GLBA, PCI DSS and HIPAA, and most US States have privacy legislation. The task of ensuring compliance and tight security in such circumstances is an expensive and time-consuming overhead. The developer is likely to suffer investigation if a data breach occurs, even if the company manages to stay in business. Ironically, the use of copies of live data isn't usually the most effective way to develop or test your data. Data is usually time-specific and isn't usually current by the time it is used for testing, Existing data doesn't help much for new functionality, and every time the data is refreshed from production, any test data is likely to be overwritten. Also, it is not always going to test all the 'edge' conditions that are likely to flush out bugs. You still have the task of simulating the dynamics of actual usage of the database, and here you have no alternative to creating 'spoofed' data. Because of the complexities of relational data, It used to be that there was no realistic alternative to developing and testing with live data. However, this is no longer the case. Real data can be obfuscated, or it can be created entirely from scratch. The latter process used to be impractical, now that there are plenty of third-party tools to choose from. The process of obfuscation isn't risk free. The process must access the live data, and the success of the obfuscation process has to be carefully monitored. Database data security isn't an exciting topic to you or I, but to a hacker it can be an all-consuming obsession, especially if there is financial or political gain involved. This is not the sort of adversary one would wish for and it is far better to accept, and work with, security restrictions that exist for using live data in database development work, especially when the tools exist to create large realistic database test data that can be better for several aspects of testing.

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• Getting Started with StreamInsight 2.1

  - by Roman Schindlauer

  If you're just beginning to get familiar with StreamInsight, you may be looking for a way to get started. What are the basics? How can I get my first StreamInsight application running so I can see how it works? Where is the 'front door' that will get me going? If that describes you, then this blog entry might be just what you need. If you're already a StreamInsight wiz, keep reading anyway - you may find some helpful links here that you weren't aware of. But here's what we'd like from you experienced readers in particular: if you know of other good resources that we missed, please feel free to add them in the comments below. We appreciate you sharing your expertise. The Book The basic documentation for StreamInsight is located in the MSDN Library (Microsoft StreamInsight 2.1). You'll notice that previous versions of StreamInsight are still there (1.2 and 2.0), but if you're just getting started you can stick to the 2.1 section. The documentation has been organized to function as reference material, which is fine after you're familiar with the technology. But if you're trying to learn the basics, you might want to take a different path instead of just starting at the top. The following is one map you can use. What Is StreamInsight? Here is a sequence of topics that should give you a good overview of what StreamInsight is and how it works: Overview answers the question, "what is it?" StreamInsight Server Architecture gives you a quick look at a high-level architectural drawing StreamInsight Concepts lays out an overview of the basic components Deploying StreamInsight Entities to a StreamInsight Server describes the mechanics of how these components work together Getting an Example Running Once you have this background, go ahead and install StreamInsight and get a basic example up and running: Installation download and install the software StreamInsight Examples walk through a set of 3 simple StreamInsight applications that work together to demonstrate what you learned in the topics above; you can copy and paste the code into Visual Studio, compile, and run That's it - you now have a real, functioning StreamInsight system! Now that you have a handle on the basics, you might want to start digging deeper. Digging Deeper Here's a suggested path through the documentation to help you understand the next layer of StreamInsight technologies: Using Event Sources and Event Sinks sources supply data and sinks consume it; this topic gives you an overview of how they work Publishing and Connecting to the StreamInsight Server practical details on how to set up a StreamInsight server A Hitchhiker’s Guide to StreamInsight 2.1 Queries queries are the heart of how StreamInsight performs data analytics, and this whitepaper will help you really understand how they work Using StreamInsight LINQ root through this section for technical details on specific query components Using the StreamInsight Event Flow Debugger in addition to troubleshooting, the debugger is a great way to learn more about what goes on inside a StreamInsight application And Even Deeper Finally, to get a handle on some of the more complex things you can do with StreamInsight, dig into these: Input and Output Adapters adapters can be useful for handling more complex sources and sinks Building Resilient StreamInsight Applications a resilient application is able to recover from system failures Operations this section will help you monitor and troubleshoot a running StreamInsight system The StreamInsight Community As you're designing and developing your StreamInsight solutions, you probably will find it helpful to see working examples or to learn tips and tricks from others. Or maybe you need a place to post a vexing question. Here are some community resources that we have found useful. If you know of others, please add them in the comments below. Code samples and tools Official StreamInsight code samples Introduction to LinqPad Driver for StreamInsight 2.1 - LinqPad is a very useful tool for developing queries The following case studies are based on earlier versions of StreamInsight, but they still are useful examples: Microsoft Media Analytics - real-time monitoring and analytic Edgenet - responding to information from multiple source ICONICS - managing energy usage Blogs Microsoft StreamInsight Ruminations of J.net Richard Seroter's Architecture Musings pluralsight Forums MSDN StreamInsight Forum stackoverflow Training Microsoft StreamInsight Fundamentals (“Introducing StreamInsight” is free) from pluralsight Twitter @streaminsight   You’re a StreamInsight Expert That should get you going. Please add any other resources you have found useful in the comments below.   Regards, The StreamInsight Team

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• Top 10 Linked Blogs of 2010

  - by Bill Graziano

  Each week I send out a SQL Server newsletter and include links to interesting blog posts.  I’ve linked to over 500 blog posts so far in 2010.  Late last year I started storing those links in a database so I could do a little reporting.  I tend to link to posts related to the OLTP engine.  I also try to link to the individual blogger in the group blogs.  Unfortunately that wasn’t possible for the SQLCAT and CSS blogs.  I also have a real weakness for posts related to PASS. These are the top 10 blogs that I linked to during the year ordered by the number of posts I linked to. Paul Randal – Paul writes extensively on the internals of the relational engine.  Lots of great posts around transactions, transaction log, disaster recovery, corruption, indexes and DBCC.  I also linked to many of his SQL Server myths posts. Glenn Berry – Glenn writes very interesting posts on how hardware affects SQL Server.  I especially like his posts on the various CPU platforms.  These aren’t necessarily topics that I’m searching for but I really enjoy reading them. The SQLCAT Team – This Microsoft team focuses on the largest and most interesting SQL Server installations.  The regularly publish white papers and best practices. SQL Server CSS Team – These are the top engineers from the Microsoft Customer Service and Support group.  These are the folks you finally talk to after your case has been escalated about 20 times.  They write about the interesting problems they find. Brent Ozar – The posts I linked to mostly focused on the relational engine: CPU, NUMA, SSD drives, performance monitoring, etc.  But Brent writes about a real variety of topics including blogging, social networking, speaking, the MCM, SQL Azure and anything else that seems to strike his fancy.  His posts are always well written and though provoking. Jeremiah Peschka – A number of Jeremiah’s posts weren’t about SQL Server.  He’s very active in the “NoSQL” area and I linked to a number of those posts.  I think it’s important for people to know what other technologies are out there. Brad McGehee – Brad writes about being a DBA including maintenance plans, DBA checklists, compression and audit. Thomas LaRock – I linked to a variety of posts from PBM to networking to 24 Hours of PASS to TDE.  Just a real variety of topics.  Tom always writes with an interesting style usually mixing in a movie theme and/or bacon. Aaron Bertrand – Many of my links this year were Denali features.  He also had a great series on bad habits to kick. Michael J. Swart – This last one surprised me.  There are some well known SQL Server bloggers below Michael on this list.  I linked to posts on indexes, hierarchies, transactions and I/O performance and a variety of other engine related posts.  All are interesting and well thought out.  Many of his non-SQL posts are also very good.  He seems to have an interest in puzzles and other brain teasers.  Michael, I won’t be surprised again!

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• Pull Request Changes, Multi-Selection in Advanced View, and Advertisement Changes

  [Do you tweet? Follow us on Twitter @matthawley and @adacole_msft] We deployed a new version of the CodePlex website today. Pull Request Changes In this release, we have begun to re-focus on Pull Requests to ensure a productive experience between the project users and developers. We feel we made significant progress in this area for this release and look forward to using your feedback to drive future iterations. One of the biggest hurdles people have indicated is the inability to see what a pull request includes without pulling the source down from a Mercurial client. With today’s changes, any user has the ability to view a pull request, the changesets / changes included, and perform an inline diff of the file. When a pull request is made, the CodePlex website will query for all outgoing changes from the fork to the main repository for a point-in-time comparison. Because of this point-in-time comparison… All existing pull requests created prior to this release will not have changesets associated with them. If new commits are pushed to the fork while a pull request is active, they will not appear associated with the pull request. The pull request will need to be re-submitted for them to appear. Once a pull request is created, you can “View the Pull Request” which takes you to a page that looks like As you may notice, we now display a lot more detailed information regarding that pull request including who it was requested by and when, the associated changesets, the description, who it’s assigned to (we’ll come back to this) and the listing of summarized file changes. What you’ll also notice, is that each modified file has the ability to view a diff of all changes made. When you click “(view diff)” for a file, an inline diff experience appears. This new experience allows you to quickly navigate through all of the modified files as well as viewing the various change blocks for each file. You’ll also notice as you browse through each file’s changes, we update the URL to include the file path so you can quickly send a direct link to a pull request’s file. Clicking “(close diff)” will bring you back to the original pull request view. View this pull request live on WikiPlex. Pull Request Review Assignment Another new feature we added for pull requests is the ability for project members to assign pull requests for review. Any project member has the ability to assign (and re-assign if needed) a pull request to a project member. Once the assignment has been made, that project member will be notified via email of the assignment. Once they complete the review of the pull request, they can either accept or deny it similarly to the previous process. Multi-Selection in Advanced View Filters One of the more recent requests we have heard from users is the ability multi-select advanced view filters for work items. We are happy to announce this is now possible. Simply control-click the multiple options for each filter item and your work item query will be refined as such. Should you happen to unselect all options for a given filter, it will automatically reset to the default option for that filter. Furthermore, the “Direct Link” URL will be updated to include the multi-selected options for each filter. Note: The “Direct Link” feature was released in our previous deployment, just never written about. It allows you to capture the current state of your query and send it to other individuals. Advertisement Changes Very recently, the advertiser (The Lounge) we partnered to provide advertising revenue for projects, or donated to charity, was acquired by Lake Quincy Media. There has been no change in the advertising platform offering, and all projects have been converted over to using the new infrastructure. Project owners should note the new contact information for getting paid. The CodePlex team values your feedback, and is frequently monitoring Twitter, our Discussions and Issue Tracker for new features or problems. If you’ve not visited the Issue Tracker recently, please take a few moments to log an idea or vote for the features you would most like to see implemented on CodePlex.

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• Java 6 Certified with Forms and Reports 10g for EBS 12

  - by John Abraham

  Java 6 is now certified with Oracle Application Server 10g Forms and Reports with Oracle E-Business Suite Release 12 (12.0.6, 12.1.1 and higher). What? Wasn't this already certified? No, but a little background might be useful in understanding why this is a new announcement. We previously certified the use of Java 6 with E-Business Suite Release 12 -- with the sole exception of Oracle Application Server 10g components in the E-Business Suite technology stack. Oracle Application Server 10g originally included Java 1.4.2 as part of its distribution.  E-Business Suite 12 uses, amongst other things, the Oracle Forms and Reports 10g components running on Java 1.4. Java 1.4 in the Oracle Application Server 10g ORACLE_HOME is used exclusively by AS 10g Forms and Reports' for Java functionality.  This version of Java is separate from the Java distribution used by other parts of EBS such as Oracle Containers for Java (OC4J). What's new about this certification? You can now upgrade the older Java 1.4 libraries used by Oracle Forms & Reports 10g to Java 6. This allows you to upgrade the Java releases within the Oracle Application Server 10g ORACLE_HOME to the the same level as the rest of your E-Business Suite technology stack components. Why upgrade? This becomes particularly important for customers as individual vendors' support lifecycle for Java 1.4 reaches End of Life: Oracle's Sun JDK Release 1.4.2's End of Extended Support: February 2013 (Sustaining Support indefinitely after) IBM SDK and JRE 1.4.2's End of Service: September 2013 HP-UX Java 1.4.2's End-of-Life : May 2012 Along with Oracle Forms, Java lies at the heart of the Oracle E-Business Suite.  Small improvements in Java can have significant effects on the performance and stability of the E-Business Suite.  As a notable side-benefit, later versions of Java have improved built-in and third-party tools for JVM performance monitoring and tuning.Our standing recommendation is that you always stay current with the latest available Java update provided by your operating system vendor.  Don't forget to upgrade Forms & Reports to 10.1.2.3 E-Business Suite 12 originally shipped with Oracle Application Server 10g Forms & Reports 10.1.2.0.2.  That version is no longer eligible for Error Correction Support. New Forms and Reports 10g patches are now being released with Forms and Reports 10.1.2.3 as the prerequisite. Forms and Reports 10.1.2.3 was certified for EBS 12 environments in November 2008. If you haven't upgraded your EBS 12 environment to Forms & Reports 10.1.2.3, this is a good opportunity to do so. References Using Latest Update of Java 6.0 with Oracle E-Business Suite Release 12 (My Oracle Support Document 455492.1) Overview of Using Java with Oracle E-Business Suite Release 12 (My Oracle Support Document 418664.1) Oracle Lifetime Support Policy (Oracle Fusion Middleware) IBM Developer Kit Lifecycle Dates HP-UX Java - End of Life Policy & Release Naming Terminology Related Articles OracleAS 10g Forms and Reports 10.1.2.3 Certified With EBS R12 Java 6 Certified with E-Business Suite Release 12

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• ArchBeat Link-o-Rama Top 10 for November 4-10, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared via the OTN ArchBeat Facebook Page for the week of November 4-10, 2012. OAM/OVD JVM Tuning | @FusionSecExpert Vinay from the Oracle Fusion Middleware Architecture Group (the very prolific A-Team) shares a process for analyzing and improving performance in Oracle Virtual Directory and Oracle Access Manager. Exploring Lambda Expressions for the Java Language and the JVM | Java Magazine In the latest //Java/Architect column in Java Magazine, Ben Evans, Martijn Verburg, and Trisha Gee explain how, "although Lambda expressions might seem unfamiliar to begin with, they're quite easy to pick up, and mastering them will be vital for writing applications that can take full advantage of modern multicore CPUs." SOA Galore: New Books for Technical Eyes Only Shake up up your technical skills with this trio of new technical books from community members covering SOA and BPM. Oracle Solaris 11.1 update focuses on database integration, cloud | Mark Fontecchio TechTarget editor Mark Fontecchio reports on the recent Oracle Solaris 11.1 release, with comments from IDC's Al Gillen. Solving Big Problems in Our 21st Century Information Society | Irving Wladawsky-Berger "I believe that the kind of extensive collaboration between the private sector, academia and government represented by the Internet revolution will be the way we will generally tackle big problems in the 21st century. Just as with the Internet, governments have a major role to play as the catalyst for many of the big projects that the private sector will then take forward and exploit. The need for high bandwidth, robust national broadband infrastructures is but one such example." — Irving Wladawsky-Berger ADF Mobile Custom Javasciprt – iFrame Injection | John Brunswick The ADF Mobile Framework provides a range of out of the box components to add within your AMX pages, according to John Brunswick. But what happens when "an out of the box component does not directly fulfill your development need? What options are available to extend your application interface?" John has an answer. Architects Matter: Making sense of the people who make sense of enterprise IT Why do architects matter? Oracle Enterprise Architect Eric Stephens suggests that you ask yourself this question the next time you take the elevator to the Oracle offices on the 45th floor of the Willis Tower in Chicago, Illinois (or any other skyscraper, for that matter). If you had to take the stairs to get to those offices, who would you blame? "You get the picture," he says. "Architecture is essential for any necessarily complex structure, be it a building or an enterprise." (Read the article...) Converting SSL certificate generated by a 3rd party to an Oracle Wallet | Paulo Albuquerque Oracle Fusion Middleware A-Team member Paulo Albuquerque shares "a workaround to get your private key, certificate and CA trusted certificates chain into Oracle Wallet." How Data and BPM are married to get the right information to the right people at the right time | Leon Smiers "Business Process Management…supports a large group of stakeholders within an organization, all with different needs," says Oracle ACE Leon Smiers. "End-to-end processes typically run across departments, stakeholders and applications, and can often have a long life-span. So how do organizations provide all stakeholders with the information they need?" Leon provides answers in this post. Updated Business Activity Monitoring (BAM) Class | Gary Barg Oracle SOA Team blogger Gary Barg has news for those interested in a skills upgrade. This updated Oracle University course "explains how to use Oracle BAM to monitor enterprise business activities across an enterprise in real time. You can measure your key performance indicators (KPIs), determine whether you are meeting service-level agreements (SLAs), and take corrective action in real time." Thought for the Day "For every complex problem, there is a solution that is simple, neat, and wrong." — H. L. Mencken (September 12, 1880 – January 29, 1956) Source: SoftwareQuotes.com

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• PeopleSoft at Alliance 2012 Executive Forum

  - by John Webb

  Guest Posting From Rebekah Jackson This week I jointed over 4,800 Higher Ed and Public Sector customers and partners in Nashville at our annual Alliance conference.   I got lost easily in the hallways of the sprawling Gaylord Opryland Hotel. I carried the resort map with me, and I would still stand for several minutes at a very confusing junction, studying the map and the signage on the walls. Hallways led off in many directions, some with elevators going down here and stairs going up there. When I took a wrong turn I would instantly feel stuck, lose my bearings, and occasionally even have to send out a call for help.    It strikes me that the theme for the Executive Forum this year outlines a less tangible but equally disorienting set of challenges that our higher education customer’s CIOs are facing: Making Decisions at the Intersection of Business Value, Strategic Investment, and Enterprise Technology. The forces acting upon higher education institutions today are not neat, straight-forward decision points, where one can glance to the right, glance to the left, and then quickly choose the best course of action. The operational, technological, and strategic factors that must be considered are complex, interrelated, messy…and the stakes are high. Michael Horn, co-author of “Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns”, set the tone for the day. He introduced the model of disruptive innovation, which grew out of the research he and his colleagues have done on ‘Why Successful Organizations Fail’. Highly simplified, the pattern he shared is that things start out decentralized, take a leap to extreme centralization, and then experience progressive decentralization. Using computers as an example, we started with a slide rule, then developed the computer which centralized in the form of mainframes, and gradually decentralized to mini-computers, desktop computers, laptops, and now mobile devices. According to Michael, you have more computing power in your cell phone than existed on the planet 60 years ago, or was on the first rocket that went to the moon. Applying this pattern to Higher Education means the introduction of expensive and prestigious private universities, followed by the advent of state schools, then by community colleges, and now online education. Michael shared statistics that indicate 50% of students will be taking at least one on line course by 2014…and by some measures, that’s already the case today. The implication is that technology moves from being the backbone of the campus, the IT department’s domain, and pushes into the academic core of the institution. Innovative programs are underway at many schools like Bellevue and BYU Idaho, joined by startups and disruptive new players like the Khan Academy.   This presents both threat and opportunity for higher education institutions, and means that IT decisions cannot afford to be disconnected from the institution’s strategic plan. Subsequent sessions explored this theme.    Theo Bosnak, from Attain, discussed the model they use for assessing the complete picture of an institution’s financial health. Compounding the issue are the dramatic trends occurring in technology and the vendors that provide it. Ovum analyst Nicole Engelbert, shared her insights next and suggested that incremental changes are no longer an option, instead fundamental changes are affecting the landscape of enterprise technology in higher ed.    Nicole closed with her recommendation that institutions focus on the trends in higher education with an eye towards the strategic requirements and business value first. Technology then is the enabler.   The last presentation of the day was from Tom Fisher, Sr. Vice President of Cloud Services at Oracle. Tom runs the delivery arm of the Cloud Services group, and shared his thoughts candidly about his experiences with cloud deployments as well as key issues around managing costs and security in cloud deployments. Okay, we’ve covered a lot of ground at this point, from financials planning, business strategy, and cloud computing, with the possibility that half of the institutions in the US might not be around in their current form 10 years from now. Did I forget to mention that was raised in the morning session? Seems a little hard to believe, and yet Michael Horn made a compelling point. Apparently 100 years ago, 8 of the top 10 education institutions in the world were German. Today, the leading German school is ranked somewhere in the 40’s or 50’s. What will the landscape be 100 years from now? Will there be an institution from China, India, or Brazil in the top 10? As Nicole suggested, maybe US parents will be sending their children to schools overseas much sooner, faced with the ever-increasing costs of a US based education. Will corporations begin to view skill-based certification from an online provider as a viable alternative to a 4 year degree from an accredited institution, fundamentally altering the education industry as we know it?

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• PASS Summit 2011 &ndash; Part III

  - by Tara Kizer

  Well we’re about a month past PASS Summit 2011, and yet I haven’t finished blogging my notes! Between work and home life, I haven’t been able to come up for air in a bit.  Now on to my notes… On Thursday of the PASS Summit 2011, I attended Klaus Aschenbrenner’s (blog|twitter) “Advanced SQL Server 2008 Troubleshooting”, Joe Webb’s (blog|twitter) “SQL Server Locking & Blocking Made Simple”, Kalen Delaney’s (blog|twitter) “What Happened? Exploring the Plan Cache”, and Paul Randal’s (blog|twitter) “More DBA Mythbusters”.  I think my head grew two times in size from the Thursday sessions.  Just WOW! I took a ton of notes in Klaus' session.  He took a deep dive into how to troubleshoot performance problems.  Here is how he goes about solving a performance problem: Start by checking the wait stats DMV System health Memory issues I/O issues I normally start with blocking and then hit the wait stats.  Here’s the wait stat query (Paul Randal’s) that I use when working on a performance problem.  He highlighted a few waits to be aware of such as WRITELOG (indicates IO subsystem problem), SOS_SCHEDULER_YIELD (indicates CPU problem), and PAGEIOLATCH_XX (indicates an IO subsystem problem or a buffer pool problem).  Regarding memory issues, Klaus recommended that as a bare minimum, one should set the “max server memory (MB)” in sp_configure to 2GB or 10% reserved for the OS (whichever comes first).  This is just a starting point though! Regarding I/O issues, Klaus talked about disk partition alignment, which can improve SQL I/O performance by up to 100%.  You should use 64kb for NTFS cluster, and it’s automatic in Windows 2008 R2. Joe’s locking and blocking presentation was a good session to really clear up the fog in my mind about locking.  One takeaway that I had no idea could be done was that you can set a timeout in T-SQL code view LOCK_TIMEOUT.  If you do this via the application, you should trap error 1222. Kalen’s session went into execution plans.  The minimum size of a plan is 24k.  This adds up fast especially if you have a lot of plans that don’t get reused much.  You can use sys.dm_exec_cached_plans to check how often a plan is being reused by checking the usecounts column.  She said that we can use DBCC FLUSHPROCINDB to clear out the stored procedure cache for a specific database.  I didn’t know we had this available, so this was great to hear.  This will be less intrusive when an emergency comes up where I’ve needed to run DBCC FREEPROCCACHE. Kalen said one should enable “optimize for ad hoc workloads” if you have an adhoc loc.  This stores only a 300-byte stub of the first plan, and if it gets run again, it’ll store the whole thing.  This helps with plan cache bloat.  I have a lot of systems that use prepared statements, and Kalen says we simulate those calls by using sp_executesql.  Cool! Paul did a series of posts last year to debunk various myths and misconceptions around SQL Server.  He continues to debunk things via “DBA Mythbusters”.  You can get a PDF of a bunch of these here.  One of the myths he went over is the number of tempdb data files that you should have.  Back in 2000, the recommendation was to have as many tempdb data files as there are CPU cores on your server.  This no longer holds true due to the numerous cores we have on our servers.  Paul says you should start out with 1/4 to 1/2 the number of cores and work your way up from there.  BUT!  Paul likes what Bob Ward (twitter) says on this topic: 8 or less cores –> set number of files equal to the number of cores Greater than 8 cores –> start with 8 files and increase in blocks of 4 One common myth out there is to set your MAXDOP to 1 for an OLTP workload with high CXPACKET waits.  Instead of that, dig deeper first.  Look for missing indexes, out-of-date statistics, increase the “cost threshold for parallelism” setting, and perhaps set MAXDOP at the query level.  Paul stressed that you should not plan a backup strategy but instead plan a restore strategy.  What are your recoverability requirements?  Once you know that, now plan out your backups. As Paul always does, he talked about DBCC CHECKDB.  He said how fabulous it is.  I didn’t want to interrupt the presentation, so after his session had ended, I asked Paul about the need to run DBCC CHECKDB on your mirror systems.  You could have data corruption occur at the mirror and not at the principal server.  If you aren’t checking for data corruption on your mirror systems, you could be failing over to a corrupt database in the case of a disaster or even a planned failover.  You can’t run DBCC CHECKDB against the mirrored database, but you can run it against a snapshot off the mirrored database.

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• Xsigo and Oracle's Storage

  - by Philippe Deverchère

  Xsigo, a virtual network infrastructure provider, has recently been acquired by Oracle. Following this acquisition, one might ask ourselves why it is important to Oracle and how Oracle's storage is going to benefit on the long term from this virtualized infrastructure layer. Well, the first thing to understand is that Virtual Networking addresses both network and storage connectivity. Oracle Virtual Networking, as the Xsigo technology is now called, connects any server to any network and storage, so this is not just about connecting servers to the Internet or Intranet. It is also for a large part connecting servers to NAS and SAN storage. Connecting servers to storage has become increasingly complex in the past few years because of the strong emergence of virtualization at the Operating System level. 50% of enterprise workloads are now virtualized, up from 18% in 2009, resulting in a strong consolidation of various applications in a high density server footprint. At the same time, server I/O capability increased 8x in the last 8 years. All this has pushed IT administrators to multiply the number of I/O connections in the back-end of their physical servers, resulting in a messy and very hard to manage networking infrastructure. Here is a typical view of a rack back-end when no virtual networking is used. We consider that today: - 75% of users have ten or more Ethernet ports per server - 85% of users have two or more SAN ports per server - 58% have had to add connectivity to a server specifically for VMs - 65% consider cable reduction a priority The average is 12 or more ports per server, resulting in an extremely complex infrastructure to manage. What Oracle wants to achieve with its Oracle Virtual Networking offering is pretty simple. The objective is to eliminate the complexity through a dramatic reduction of cabling between servers and storage/networks. It is also to provide a software based management system so that any server can be connected to any network or any storage, on demand, and without physical intervention on the infrastructure. At the end of the day, the picture on the left shows what one wants to get for the back-end of customer's racks: just a couple of connections on each physical server to provide a simple, agile and fast network infrastructure for both storage and networking access. This is exactly what the Oracle Virtual Networking solution does. It transforms a complex, error-prone, difficult to manage and expensive networking infrastructure into a simple, high performance and agile solution for the data center. Practically speaking, and for the sake of simplicity, imagine that each server just hosts a minimal number of physical InfiniBand HCAs (Host Channel Adapter) with two links (for redundancy) onto the Oracle Fabric Interconnect director. Using the Oracle Fabric Manager software, you'll then be able to create virtual NICs and HBAs (called vNIC and vHBA) that will be seen by the servers as standard NICs and HBAs and associate them to networks and storage systems which are physically connected to the back-end of the director through standard Fibre Channel and Ethernet GbE/10GbE ports. In addition to this incredibly simple "at-a-click" connectivity capability, the Oracle Virtual Networking solution offers powerful features such as network isolation, Quality of Service, advanced performance monitoring and non-disruptive reconfiguration, migration and scalability of networking infrastructure. So let's go back now to our initial question: why is Oracle Virtual Networking especially important to Oracle's storage solutions? After all, one could connect any storage in the back-end of the Oracle Fabric Interconnect directors, right? The answer is pretty simple: since Oracle owns both the virtualized networking infrastructure and the storage (ZFS-SA, Pillar Axiom and tape), it is possible to imagine several ways in the future to add value when it comes to connect storage to a virtualized storage network: enhanced storage capabilities, converged management between storage and network, improved diagnostic capabilities and optimized integration resulting in higher performance and unique features/functions. Of course, all this is not going to be done overnight, and future will tell us is which evolutions come first. But there is little doubt that the integration of Xsigo within Oracle is going to create opportunities for Oracle's storage!

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• Free RAM disappears - Memory leak?

  - by Izzy

  On a fresh started system, free reports about 1.5G used RAM (8G RAM alltogether, Ubuntu 12.04 with lightdm and plasma desktop, one konsole window started). Having the apps running I use, it still consumes not more than 2G. However, having the system running for a couple of days, more and more of my free RAM disappears -- without showing up in the list of used apps: while smem --pie=name reports less than 20% used (and 80% being available), everything else says differently. free -m for example reports on about day 7: total used free shared buffers cached Mem: 7459 7013 446 0 178 997 -/+ buffers/cache: 5836 1623 Swap: 9536 296 9240 (so you can see, it's not the buffers or the cache). Today this finally ended with the system crashing completely: the windows manager being gone, apps "hanging in the air" (frameless) -- and a popup notifying me about "too many open files". Syslog reports: kernel: [856738.020829] VFS: file-max limit 752838 reached So I closed those applications I was able to close, and killed X using Ctrl-Alt-backspace. X tried to come up again after that with failsafeX, but was unable to do so as it could no longer detect its configuration. So I switched to a console using Ctrl-Alt-F2, captured all information I could think of (vmstat, free, smem, proc/meminfo, lsof, ps aux), and finally rebooted. X again came up with failsafeX; this time I told it to "recover from my backed-up configuration", then switched to a console and successfully used startx to bring up the graphical environment. I have no real clue to what is causing this issue -- though it must have to do either with X itself, or with some user processes running on X -- as after killing X, free -m output looked like this: total used free shared buffers cached Mem: 7459 2677 4781 0 62 419 -/+ buffers/cache: 2195 5263 Swap: 9536 59 9477 (~3.5GB being freed) -- to compare with the output after a fresh start: total used free shared buffers cached Mem: 7459 1483 5975 0 63 730 -/+ buffers/cache: 689 6769 Swap: 9536 0 9536 Two more helpful outputs are provided by memstat -u. Shortly before the crash: User Count Swap USS PSS RSS mail 1 0 200 207 616 whoopsie 1 764 740 817 2300 colord 1 3200 836 894 2156 root 62 70404 352996 382260 569920 izzy 80 177508 1465416 1519266 1851840 After having X killed: User Count Swap USS PSS RSS mail 1 0 184 188 356 izzy 1 1400 708 739 1080 whoopsie 1 848 668 826 1772 colord 1 3204 804 888 1728 root 62 54876 131708 149950 267860 And after a restart, back in X: User Count Swap USS PSS RSS mail 1 0 212 217 628 whoopsie 1 0 1536 1880 5096 colord 1 0 3740 4217 7936 root 54 0 148668 180911 345132 izzy 47 0 370928 437562 915056 Edit: Just added two graphs from my monitoring system. Interesting to see: everytime when there's a "jump" in memory consumption, CPU peaks as well. Just found this right now -- and it reminds me of another indicator pointing to X itself: Often when returning to my machine and unlocking the screen, I found something doing heavvy work on my CPU. Checking with top, it always turned out to be /usr/bin/X :0 -auth /var/run/lightdm/root/:0 -nolisten tcp vt7 -novtswitch -background none. So after this long explanation, finally my questions: What could be the possible causes? How can I better identify involved processes/applications? What steps could be taken to avoid this behaviour -- short from rebooting the machine all X days? I was running 8.04 (Hardy) for about 5 years on my old machine, never having experienced the like (always more than 100 days uptime, before rebooting for e.g. kernel updates). This now is a complete new machine with a fresh install of 8.04. In case it matters, some specs: AMD A4-3400 APU with Radeon(tm) HD Graphics, using the open-source ati/radeon driver (so no fglrx installed), 8GB RAM, WDC WD1002FAEX-0 hdd (1TB), Asus F1A75-V Evo mainboard. Ubuntu 12.04 64-bit with KDE4/Plasma. Apps usually open more or less permanently include Evolution, Firefox, konsole (with Midnight Commander running inside, about 4 tabs), and LibreOffice -- plus occasionally Calibre, Gimp and Moneyplex (banking software I'm already using for almost 20 years now, in a version which did fine on Hardy).

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• How to attach turrets to tiles in a tile based game

  - by Joseph St. Pierre

  I am a flash developer, and I am building a Tower Defense game. The world is being built through tiles, and I have gotten that accomplished easily. I have also gotten level changes and enemy spawning down as well. However, I wish the player to be able to spawn turrets, and have those turrets be on specific tiles, based upon where the player placed it. Here is my code: stop(); colOffset = 50; rowOffset = 50; guns = []; placed = true; dead = 0; spawned = 0; level = 1; interval = 350 / level; amount = level * 20; counter = 0; numCol = 14; numRow = 10; tiles = []; k = 0; create = false; tileName = new Array("road","grass","end", "start"); board = new Array( new Array(1,1,1,1,3,1,1,1,1,1,2,1,1,1), new Array(1,1,1,0,0,1,1,1,1,1,0,1,1,1), new Array(1,1,1,0,1,1,1,1,1,1,0,0,1,1), new Array(1,1,1,0,0,0,1,1,1,1,1,0,1,1), new Array(1,1,1,0,1,0,0,0,1,1,1,0,0,1), new Array(1,1,1,0,1,1,1,0,0,1,1,1,0,1), new Array(1,1,0,0,1,1,1,1,0,1,1,0,0,1), new Array(1,1,0,1,1,1,1,1,0,1,0,0,1,1), new Array(1,1,0,0,0,0,0,0,0,1,0,1,1,1), new Array(1,1,1,1,1,1,1,1,0,0,0,1,1,1) ); buildBoard(); function buildBoard(){ for ( col = 0; col < numCol; col++){ for ( row = 0; row < numRow; row++){ _root.attachMovie("tile", "tile_" + col + "_" + row, _root.getNextHighestDepth()); theTile = eval("tile_" + col + "_" + row); theTile._x = (col * 50); theTile._y = (row * 50); theTile.row = row; theTile.col = col; tileType = board[row][col]; theTile.gotoAndStop(tileName[tileType]); tiles.push(theTile); } } } init(); function init(){ onEnterFrame = function(){ counter += 1; if ( spawned < amount && counter > 50){ min= _root.attachMovie("minion","minion",_root.getNextHighestDepth()); min._x = tile_4_0._x + 25; min._y = tile_4_0._y + 25; min.health = 100; choose = Math.round(Math.random()); if ( choose == 0 ){ min.waypointX = [ tile_4_1._x +25, tile_3_1._x + 25, tile_3_2._x + 25, tile_3_6._x + 25, tile_2_6._x + 25, tile_2_8._x + 25, tile_8_8._x + 25, tile_8_9._x + 25, tile_10_9._x + 25, tile_10_7._x + 25, tile_11_7._x + 25, tile_11_6._x + 25, tile_12_6._x + 25, tile_12_4._x + 25, tile_11_4._x + 25, tile_11_2._x + 25, tile_10_2._x + 25, tile_10_0._x + 25]; min.waypointY = [ tile_4_1._y +25, tile_3_1._y + 25, tile_3_2._y + 25, tile_3_6._y + 25, tile_2_6._y + 25, tile_2_8._y + 25, tile_8_8._y + 25, tile_8_9._y + 25, tile_10_9._y + 25, tile_10_7._y + 25, tile_11_7._y + 25, tile_11_6._y + 25, tile_12_6._y + 25, tile_12_4._y + 25, tile_11_4._y + 25, tile_11_2._y + 25, tile_10_2._y + 25, tile_10_0._y + 25]; } else if ( choose == 1 ){ min.waypointX = [ tile_4_1._x +25, tile_3_1._x + 25, tile_3_2._x + 25, tile_3_3._x + 25, tile_5_3._x + 25, tile_5_4._x + 25, tile_7_4._x + 25, tile_7_5._x + 25, tile_8_5._x + 25, tile_8_8._x + 25, tile_8_9._x + 25, tile_10_9._x + 25, tile_10_7._x + 25, tile_11_7._x + 25, tile_11_6._x + 25, tile_12_6._x + 25, tile_12_4._x + 25, tile_11_4._x + 25, tile_11_2._x + 25, tile_10_2._x + 25, tile_10_0._x + 25 ]; min.waypointY = [ tile_4_1._y +25, tile_3_1._y + 25, tile_3_2._y + 25, tile_3_3._y + 25, tile_5_3._y + 25, tile_5_4._y + 25, tile_7_4._y + 25, tile_7_5._y + 25, tile_8_5._y + 25, tile_8_8._y + 25, tile_8_9._y + 25, tile_10_9._y + 25, tile_10_7._y + 25, tile_11_7._y + 25, tile_11_6._y + 25, tile_12_6._y + 25, tile_12_4._y + 25, tile_11_4._y + 25, tile_11_2._y + 25, tile_10_2._y + 25, tile_10_0._y + 25 ]; } min.i = 0; counter = 0; spawned += 1; min.onEnterFrame = function(){ dx = this.waypointX[this.i] - this._x; dy = this.waypointY[this.i] - this._y; radians = Math.atan2(dy,dx); degrees = radians * 180 / Math.PI; xspeed = Math.cos(radians); yspeed = Math.sin(radians); this._x += xspeed; this._y += yspeed; if( this._x == this.waypointX[this.i] && this._y == this.waypointY[this.i]){ this.i++; } if ( this._x == tile_10_0._x + 25 && this._y == tile_10_0._y + 25){ this.removeMovieClip(); dead += 1; } } } if ( dead >= amount ){ dead = 0; level += 1; amount = level * 20; spawned = 0; } } btnM.onRelease = function(){ create = true; } } game.onEnterFrame = function(){ } It is possible for me however to complete this task, but only once. I am able to make the turret, drag it over to a tile, and have it attach itself to the tile. No problem. The issue is, I cannot do these multiple times. Please Help.

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• Tuning Default WorkManager - Advantages and Disadvantages

  - by Murali Veligeti

  Before discussing on Tuning Default WorkManager, lets have a brief introduction on What is Default WorkManger Before Weblogic Server 9.0 release, we had the concept of Execute Queues. WebLogic Server (before WLS 9.0), processing was performed in multiple execute queues. Different classes of work were executed in different queues, based on priority and ordering requirements, and to avoid deadlocks. In addition to the default execute queue, weblogic.kernel.default, there were pre-configured queues dedicated to internal administrative traffic, such as weblogic.admin.HTTP and weblogic.admin.RMI.Users could control thread usage by altering the number of threads in the default queue, or configure custom execute queues to ensure that particular applications had access to a fixed number of execute threads, regardless of overall system load. From WLS 9.0 release onwards WebLogic Server uses is a single thread pool (single thread pool which is called Default WorkManager), in which all types of work are executed. WebLogic Server prioritizes work based on rules you define, and run-time metrics, including the actual time it takes to execute a request and the rate at which requests are entering and leaving the pool.The common thread pool changes its size automatically to maximize throughput. The queue monitors throughput over time and based on history, determines whether to adjust the thread count. For example, if historical throughput statistics indicate that a higher thread count increased throughput, WebLogic increases the thread count. Similarly, if statistics indicate that fewer threads did not reduce throughput, WebLogic decreases the thread count. This new strategy makes it easier for administrators to allocate processing resources and manage performance, avoiding the effort and complexity involved in configuring, monitoring, and tuning custom executes queues. The Default WorkManager is used to handle thread management and perform self-tuning.This Work Manager is used by an application when no other Work Managers are specified in the application’s deployment descriptors. In many situations, the default Work Manager may be sufficient for most application requirements. WebLogic Server’s thread-handling algorithms assign each application its own fair share by default. Applications are given equal priority for threads and are prevented from monopolizing them. The default work-manager, as its name tells, is the work-manager defined by default.Thus, all applications deployed on WLS will use it. But sometimes, when your application is already in production, it's obvious you can't take your EAR / WAR, update the deployment descriptor(s) and redeploy it.The default work-manager belongs to a thread-pool, as initial thread-pool comes with only five threads, that's not much. If your application has to face a large number of hits, you may want to start with more than that.Well, that's quite easy. You have  two option to do so.1) Modify the config.xmlJust add the following line(s) in your server definition : <server> <name>AdminServer</name> <self-tuning-thread-pool-size-min>100</self-tuning-thread-pool-size-min> <self-tuning-thread-pool-size-max>200</self-tuning-thread-pool-size-max> [...] </server> 2) Adding some JVM parameters Add the following system property in setDomainEnv.sh/setDomainEnv.cmd or startWebLogic.sh/startWebLogic.cmd : -Dweblogic.threadpool.MinPoolSize=100 -Dweblogic.threadpool.MaxPoolSize=100 Reboot WLS and see the option has been taken into account . Disadvantage: So far its fine. But here there is an disadvantage in tuning Default WorkManager. Internally Weblogic Server has many work managers configured for different types of work.  if we run out of threads in the self-tuning pool(because of system property -Dweblogic.threadpool.MaxPoolSize) due to being undersized, then important work that WLS might need to do could be starved.  So, while limiting the self-tuning would limit the default WorkManager and internally it also limits all other internal WorkManagers which WLS uses.So the best alternative is to override the default WorkManager that means creating a WorkManager for the Application and assign the WorkManager for the application instead of tuning the Default WorkManager.

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• Guest blog: A Closer Look at Oracle Price Analytics by Will Hutchinson

  - by Takin Babaei

  Overview:  Price Analytics helps companies understand how much of each sale goes into discounts, special terms, and allowances. This visibility lets sales management see the panoply of discounts and start seeing whether each discount drives desired behavior. In Price Analytics monitors parts of the quote-to-order process, tracking quotes, including the whole price waterfall and seeing which result in orders. The “price waterfall” shows all discounts between list price and “pocket price”. Pocket price is the final price the vendor puts in its pocket after all discounts are taken. The value proposition: Based on benchmarks from leading consultancies and companies I have talked to, where they have studied the effects of discounting and started enforcing what many of them call “discount discipline”, they find they can increase the pocket price by 0.8-3%. Yes, in today’s zero or negative inflation environment, one can, through better monitoring of discounts, collect what amounts to a price rise of a few percent. We are not talking about selling more product, merely about collecting a higher pocket price without decreasing quantities sold. Higher prices fall straight to the bottom line. The best reference I have ever found for understanding this phenomenon comes from an article from the September-October 1992 issue of Harvard Business Review called “Managing Price, Gaining Profit” by Michael Marn and Robert Rosiello of McKinsey & Co. They describe the outsized impact price management has on bottom line performance compared to selling more product or cutting variable or fixed costs. Price Analytics manages what Marn and Rosiello call “transaction pricing”, namely the prices of a given transaction, as opposed to what is on the price list or pricing according to the value received. They make the point that if the vendor does not manage the price waterfall, customers will, to the vendor’s detriment. It also discusses its findings that in companies it studied, there was no correlation between discount levels and any indication of customer value. I urge you to read this article. What Price Analytics does: Price analytics looks at quotes the company issues and tracks them until either the quote is accepted or rejected or it expires. There are prebuilt adapters for EBS and Siebel as well as a universal adapter. The target audience includes pricing analysts, product managers, sales managers, and VP’s of sales, marketing, finance, and sales operations. It tracks how effective discounts have been, the win rate on quotes, how well pricing policies have been followed, customer and product profitability, and customer performance against commitments. It has the concept of price waterfall, the deal lifecycle, and price segmentation built into the product. These help product and sales managers understand their pricing and its effectiveness on driving revenue and profit. They also help understand how terms are adhered to during negotiations. They also help people understand what segments exist and how well they are adhered to. To help your company increase its profits and revenues, I urge you to look at this product. If you have questions, please contact me. Will HutchinsonMaster Principal Sales Consultant – Analytics, Oracle Corp. Will Hutchinson has worked in the business intelligence and data warehousing for over 25 years. He started building data warehouses in 1986 at Metaphor, advancing to running Metaphor UK’s sales consulting area. He also worked in A.T. Kearney’s business intelligence practice for over four years, running projects and providing training to new consultants in the IT practice. He also worked at Informatica and then Siebel, before coming to Oracle with the Siebel acquisition. He became Master Principal Sales Consultant in 2009. He has worked on developing ROI and TCO models for business intelligence for over ten years. Mr. Hutchinson has a BS degree in Chemical Engineering from Princeton University and an MBA in Finance from the University of Chicago.

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• Drinking Our Own Champagne: Fusion Accounting Hub at Oracle

  - by Di Seghposs

  A guest post by Corey West, Senior Vice President, Oracle's Corporate Controller and Chief Accounting Officer There's no better story to tell than one about Oracle using its own products with blowout success. Here's how this one goes. As you know, Oracle has increased its share of the software market through a number of high-profile acquisitions. Legally combining companies is a very complicated process -- it can take months to complete, especially for the acquisitions with offices in several countries, each with its own unique laws and regulations. It's a mission critical and time sensitive process to roll an acquired company's legacy systems (running vital operations, such as accounts receivable and general ledger (GL)) into the existing systems at Oracle. To date, we've run our primary financial ledgers in E-Business Suite R12 -- and we've successfully met the requirements of the business and closed the books on time every single quarter. But there's always room for improvement and that comes in the form of Fusion Applications. We are now live on Fusion Accounting Hub (FAH), which is the first critical step in moving to a full Fusion Financials instance. We started with FAH so that we could design a global chart of accounts. Eventually, every transaction in every country will originate from this global chart of accounts -- it becomes the structure for managing our business more uniformly. In conjunction, we're using Oracle Hyperion Data Relationship Management (DRM) to centralize and automate governance of our global chart of accounts and related hierarchies, which will help us lower our costs and greatly reduce risk. Each month, we have to consolidate data from our primary general ledgers. We have been able to simplify this process considerably using FAH. We can now submit our primary ledgers running in E-Business Suite (EBS) R12 directly to FAH, eliminating the need for more than 90 redundant consolidation ledgers. Also we can submit incrementally, so if we need to book an adjustment in a primary ledger after close, we can do so without re-opening it and re-submitting. As a result, we have earlier visibility to period-end actuals during the close. A goal of this implementation, and one that we successfully achieved, is that we are able to use FAH globally with no customization. This means we have the ability to fully deploy ledger sets at the consolidation level, plus we can use standard functionality for currency translation and mass allocations. We're able to use account monitoring and drill down functionality from the consolidation level all the way through to EBS primary ledgers and sub-ledgers, which allows someone to click through a transaction appearing at the consolidation level clear through to its original source, a significant productivity enhancement when doing research. We also see a significant improvement in reporting using Essbase cube and Hyperion Smart View. Specifically, "the addition of an Essbase cube on top of the GL gives us tremendous versatility to automate and speed our elimination process," says Claire Sebti, Senior Director of Corporate Accounting at Oracle. A highlight of this story is that FAH is running in a co-existence environment. Our plan is to move to Fusion Financials in steps, starting with FAH. Next, our Oracle Financial Services Software subsidiary will move to a full Fusion Financials instance. Then we'll replace our EBS instance with Fusion Financials. This approach allows us to plan in steps, learn as we go, and not overwhelm our teams. It also reduces the risk that comes with moving the entire instance at once. Maria Smith, Vice President of Global Controller Operations, is confident about how they've positioned themselves to uptake more Fusion functionality and is eager to "continue to drive additional efficiency and cost savings." In this story, the happy customers are Oracle controllers, financial analysts, accounting specialists, and our management team that get earlier access to more flexible reporting. "Fusion Accounting Hub simplifies our processes and gives us more transparency into account activity," raves Alex SanJuan, Senior Director, Record to Report Strategic Process Owner. Overall, the team has been very impressed with the usability and functionality of FAH and are pleased with the quantifiable improvements. Claire Sebti states, "Our WD5 close activities have been reduced by at least four hours of system processing time, just for the consolidation group." Fusion Accounting Hub is an inspiring beginning to our Fusion Financials implementation story. There's no doubt it's going to be an international bestseller! Corey West, Senior Vice President Oracle's Corporate Controller and Chief Accounting Officer

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• SOA Community Newsletter May 2014

  - by JuergenKress

  Registration for the Fusion Middleware Summer Camps 2014 is open – Register asap for one of our bootcamps August 4th – 8th 2014 in Lisbon. Please read details and pre-requisitions careful before you register. We expect that like in the past, the conference will be booked out soon! If you can’t make it to Lisbon attend our SOA Suite 11c free on-demand Bootcamp or  Managing the Complexity of IoT online trainings. With more than 5000 customers, SOA Suite Achieves Significant Customer Adoption and Industry Recognition.Thanks to all our SOA Specialized partners for making our joins SOA customers successful! As a summary of the Industrial SOA series we published the Podcast Show Notes: SOA and Cloud - Where's This Relationship Going? Make sure you use the Oracle Demo Systems for your customer presentations. The demo systems are hosted by Oracle and include complete scenarios based on the latest Middleware version like the new B2B SOA Suite Demo System! For local presentations without fast internet use the SOA/BPM 11.1.1.7.1 Virtual Machine and Case Management Sample. At our SOA Community Workspace (SOA Community membership required) you can get new IoT presentations for Location Based Offers for Banking & Whitepaper and online Webcast & Utility presentation. In this newsletter you will find many articles about OSB: OSB 11g – A Hands-on Tutorial & Using Split-Joins in OSB Services for parallel processing of messages & OSB, Service Callouts and OQL & Working with Oracle Security Token Service. Thanks for sharing all the additional SOA articles within the community: How to configure Oracle SOA/BPM task auto release & Controlling BPEL process flow at runtime & Upgrading to Oracle SOA Suite 11g PS6 (11.1.1.7)? Do this. & BPEL and BPM's performance monitoring using DMS & SOA 11g - Create RESTful Service In Oracle SOA & Wrong timezone causes TopLink warning in SOA suite. Highlight of the BPM and ACM section is the IDC BPM vendor report. The new bundle Patch including the ACM UI is now available. If you want to learn more about ACM, get the ACM training material at our SOA Community Workspace (SOA Community membership required). A great demo for your next BPM presentation is the BPM iPad app. It’s simpleMobile BPM is Not An Option. It’s a Necessity. Thanks for sharing all the additional BPM articles within the community: BPM update adds Case Management Web Interface and REST APIs & Implementing deadline functionality with Oracle Adaptive Case Management & BPM 11g Timeout Heuristics & Humantask Assignment: Names and Expressions Assignment via Rules. In our last section Architecture, it is all about design. Usability is a key factor for customer satisfaction, worth to spend some time and read the Simplified User Experience Design Patterns eBook. Great blueprint for your project! See you in Lisbon! To read the newsletter please visit www.tinyurl.com/soaNewsMay2014 (OPN Account required) To become a member of the SOA Partner Community please register at http://www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: newsletter,SOA Community newsletter,SOA Community,Oracle,OPN,Jürgen Kress

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• Centralized Project Management Brings Needed Cost Controls to Growing Brazilian Firm

  - by Melissa Centurio Lopes

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Fast growth and a significant increase in business activities were creating project management challenges for CPqD, a developer of innovative information and communication technologies for large Brazilian organizations. To bring greater efficiency and centralized project management capabilities to its operations, CPqD chose Oracle’s Primavera P6 Enterprise Project Portfolio Management. “Oracle Primavera is an essential tool for our day-to-day business, and I notice the effort Oracle makes to constantly innovate and to add more functionality in an increasingly shorter period of time,” says Márcio Alexandre da Silva, IT department project coordinator, CPqD. He explains that before CPqD implemented the Oracle solution, the company did not have a corporate view of projects. “Our project monitoring was decentralized and restricted to each coordinator,” the project coordinator says. “With the Oracle solution, we achieved actual shared management, more control, and budgets that stay within projections.” Among the benefits that CPqD now enjoys are The ability to more effectively identify how employees are allocated, enabling managers to increase or reduce resources based on project scope, as well as secure the resources required for unexpected projects and demands A 75 percent reduction in the time it takes to collect project data and indicators—automated and centralized collection means project coordinators no longer have to manually compile information that was spread among various systems Read the complete CPqD company snapshot Read more in the October Edition of the quarterly Information InDepth EPPM Newsletter Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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