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• Paypal Payment Link into Email (Website Payments Standard)

  - by knightrider

  Hello, I trying to do billing service. Seller can create bill from my website and send to the buyer. Once seller created bill, bill detail will be send to buyer email address. What I want to know is, at the bill information email, can i send payment link whether buyer can click payment link and carried to the paypal payment page directly. Will not be landing or redirecting from our page. Can it be possible ? Because when someone request money from paypal, we get the payment link from paypal which is directly go to the payment page. Thanks. Any suggestion and information will be greatly appreciated.

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• AWS free tier "sign up date" vs "credit card details submission date"

  - by Mayur Rokade

  I am worried about my account expiry date. I created an account on AWS in July 2013 and submitted my credit card details on 31st Oct 2013. I went in Billing Management Console/Bills section where when I click on Date, I can see months ranging from July 2013 to Nov 2013. From AWS FAQs I gathered When does the AWS free usage tier expire? The AWS free usage tier will expire 12 months from the date you sign up. So WHEN will my account expire, July 2014 (sign up date) or Oct 2014 (credit card details submission date) ?

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• Cross Browser input field width stylization

  - by Derek Adair

  Hi, I have a shipping/billing input form and I'm having trouble styling the input fields to be the same width... Here is a link (click one of the order bottles to go to the checkout page which contains the form) The Problem: -a field <input type="text" size="X" /> appears to render with different sizes in different browsers (see link). -In addition, select fields seem to render on a differently as well. -Chrome/safari do not seem to respond to the font-size property for select fields. Any guidance on how to stylize the size of text-input and select fields cross-browser would be oh so very helpful. Must I result to having a different sytlesheet for each browser... just for these input fields? -thanks

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• Cheapest way to go for somebody who wants to accept payments, but won't be accepting hundreds of ord

  - by blockhead

  I have a client who lectures, and wants to sell spots to his lecture online. I would preferably like to set him up with a solution that allows me to collect billing information on his site. My experience with e-commerce is in using solutions like Authorize.net, however this does not seem cost effective since I can't imagine he's making a huge profit off of this. I'm afraid he would lose money in the cost of using Authorize.net (or any payment gateway for the matter). I could use google checkout or paypal express, but this would require me to leave his site (although with google checkout, it looks like, from a glance, that I could just submit to their form from my server, and likely with paypal as well, but I don't know if this is against their TOS). What is the most cost-effective solution for accepting credit card payments in this situation?

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• What is the Simplest Possible Payment Gateway to Implement? (using Django)

  - by b14ck

  I'm developing a web application that will require users to either make one time deposits of money into their account, or allow users to sign up for recurring billing each month for a certain amount of money. I've been looking at various payment gateways, but most (if not all) of them seem complex and difficult to get working. I also see no real active Django projects which offer simple views for making payments. Ideally, I'd like to use something like Amazon FPS, so that I can see online transaction logs, refund money, etc., but I'm open to other things. I just want the EASIEST possible payment gateway to integrate with my site. I'm not looking for anything fancy, whatever does the job, and requires < 10 hours to get working from start to finish would be perfect. I'll give answer points to whoever can point out a good one. Thanks!

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• Photo printing API system?

  - by webdestroya

  I am looking for options to provide customers on my website a way to order prints for photos. (It is a photo sharing site, so it needs to be automated, I don't want any portfolio sites that require uploads and what not). Basically it just needs where I send them the photos, the address, (and possibly billing info) and they make the prints and mail them out. I have searched all over the place for such a system, but none seem to offer what I want. I tried hacking snapfish (which worked, but it says "Return to Picasa" on the buttons, which makes it sort of lame...) Any ideas?

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• Lock web app only work for intranet

  - by justjoe

  some week in the future i will have job to create php web app that will work as billing process. As the client and my team agree upon, the web app will only deploy in their internal server. This need arose some fundamental questions for myself. how do we lock the web app really really will work only in internal server and not in internet as it asked ? cause this need, the cost for the job have been cut into some degree. so it will be best if it only work as client describe it : it will be deploy in intranet an intranet only What is the pro and cons deploy php application only (with all of its apache server )in intranet ? What is the fundamental different between deploying php app in intranet environment and in internet ? is there anything to be consider ? I know we can put windows in to a flash-disk or pen-disk. i there any autorun apache/php server that work in the same fashion ?

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• Implications of Fulltext Search over many columns

  - by Alex

  Hello, I have a really wide table which includes separate columns for billing address, shipping address, primary address, names, aliases etc. (I can't normalize this table further, and that's not the question here anyways). I'm implementing SQL Server fulltext search, and I'm wondering whether I should limit the search ability to just the primary fields (primary address and names for example), or if I can extend the search ability across all columns without occurring too much of a performance or memory penalty. I've done some basic testing with 10,000 sample rows and it's quite fast but I don't have much experience with fulltext indexing, especially its dictionary internals, so I don't know if the index is going to grow over time, or if there is anything else to consider. Thoughts?

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• Payment Gateways for Mid-Sized Business?

  - by Eric

  My company is a bit unhappy with the support we've been getting from Cybersource and we're about to embark on a billing re-write so we're taking the opportunity to look at other gateways. Anyone have any positive or negative experiences they'd like to share? I'd rather not hear about small website gateways like paypal, we run tens of thousands of transactions and millions a year. If you know, I'd love to hear how much you're paying in transaction/gateway fees too. We're primarily a .NET shop if you'd like to speak to a particular API. Gateway must support the big 4 credit cards (mc, visa, disc, amex) and ACH. Thanks in advance for the help from the hive mind. :)

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• Should I use WPF or Windows Forms Application for my project in C#?

  - by RAJ K

  I am developing a Client-Server based application in which client application will access server database to store billing information. It will also have report generation facility. Windows Forms is good in document printing & I don't see such facility or controls in WPF. If I am wrong then please correct me. I want database security, which DB should I use, SQL Server, MySQL or Oracle. I would like to use free DB but security is my priority. Please suggest how I can implement a Client-Server architecture with multiple clients in C#? Thank you Geeks!!!

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• how to effectively keep/update postal and telephone code format for each country?

  - by melaos

  hi there, currently we have a table for regex format for phone and postal code for countries that we use to validate when the user register through our forms. but the problem remains on the maintenance on the correctness of these format, thus what's a good way to ensure that we always have the latest copy of this information? is there a web service/etc that i can use to get this? or does it even make sense to keep all these format but instead use a relaxed method to ensure that the user just keys in something which roughly matches the format? the information is used solely for shipping and billing address. we're using asp.net 2.0 btw. thanks ~steve

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• How to solve this issue in a URL?

  - by Ayyappan.Anbalagan

  I am working on a billing project. I am passing the invoice number to another aspx page using a query parameter; i.e. /default.aspx?editid=5 is the URL. If I change the editid to 4, then the records also changes. How to solve this issue? Page 1 LinkButton InvoiceEdit = sender as LinkButton; string EditId = InvoiceEdit.CommandArgument.ToString(); Response.Redirect("edit invoice.aspx?EditId=" + EditId); Page 2 String invoiceId = Request.QueryString["InvoiceId"].ToString();

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• Quickbooks ItemServiceQueryRq not returning all service items

  - by gdx

  I am implementing a billing system for a client. I wrote this XML query to grab all the Item Service Codes from the company file: <?xml version=\"1.0\" encoding=\"utf-8\"?><?qbxml version=\"2.0\"?><QBXML><QBXMLMsgsRq onError=\"continueOnError\"><ItemServiceQueryRq requestID=\"81\"></ItemServiceQueryRq></QBXMLMsgsRq></QBXML> For the life of me I can't get QB web connector to return all of the service codes. The company file has about 500 service codes but it only returns 67. Does anyone have any idea on why this would happen? The QB web connector application log doesn't provide any hints either.

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• SQL server db and printing confusion.

  - by RAJ K

  I have billing application based on C# WPF, Screenshot is here. as you can see there is a datagrid, programmatically binded. this datagrid contains lists of item going to be billed. So when user reaches "Print memo" part (in stack panel 2) i have to update listed items in stock table and insert entries in sales table and finally print the memo. I want to know is there any speedy way to so because as user gives print command I have to clear datagrid which holds product lists and start accepting new lists. if you could provide few code or link, will be really helpful.. thanks.........

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• how to handle db concurrency in client-server application in C#?

  - by RAJ K

  I am developing an application in C# WPF which will have Client-Server architecture (Client will do products sales billing). I am novice in this area and I asked this question to start my development process. Click here to view question. So, ultimately I have selected MySQl, WCf & WPF. Now I have one silly question. Do i need to handle DB concurrency explicitly in my application (like 3 clients inserting data same time) or MySQl will handle this without any conflict? To accomplish my project i thought, I will create a service in WCf which will do DB queries from client application. Do you have any suggestion to improve my application performance.

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• Learn Cloud Computing – It’s Time

  - by Ben Griswold

  Last week, I gave an in-house presentation on cloud computing.  I walked through an overview of cloud computing – characteristics (on demand, elastic, fully managed by provider), why are we interested (virtualization, distributed computing, increased access to high-speed internet, weak economy), various types (public, private, virtual private cloud) and services models (IaaS, PaaS, SaaS.)  Though numerous providers have emerged in the cloud computing space, the presentation focused on Amazon, Google and Microsoft offerings and provided an overview of their platforms, costs, data tier technologies, management and security.  One of the biggest talking points was why developers should consider the cloud as part of their deployment strategy: You only have to pay for what you consume You will be well-positioned for one time event provisioning You will reap the benefits of automated growth and scalable technologies For the record: having deployed dozens of applications on various platforms over the years, pricing tends to be the biggest customer concern.  Yes, scalability is a customer consideration, too, but it comes in distant second.  Boy do I hope you’re still reading… You may be thinking, “Cloud computing is well and good and it sounds catchy, but should I bother?  After all, it’s just another technology bundle which I’m supposed to ramp up on because it’s the latest thing, right?”  Well, my clients used to be 100% reliant upon me to find adequate hosting for them.  Now I find they are often aware of cloud services and some come to me with the “possibility” that deploying to the cloud is the best solution for them.  It’s like the patient who walks into the doctor’s office with their diagnosis and treatment already in mind thanks to the handful of Internet searches they performed earlier that day.  You know what?  The customer may be correct about the cloud. It may be a perfect fit for their app.  But maybe not…  I don’t think there’s a need to learn about every technical thing under the sun, but if you are responsible for identifying hosting solutions for your customers, it is time to get up to speed on cloud computing and the various offerings (if you haven’t already.)  Here are a few references to get you going: DZone Refcardz #82 Getting Started with Cloud Computing by Daniel Rubio Wikipedia Cloud Computing – What is it? Amazon Machine Images (AMI) Google App Engine SDK Azure SDK EC2 Spot Pricing Google App Engine Team Blog Amazon EC2 Team Blog Microsoft Azure Team Blog Amazon EC2 – Cost Calculator Google App Engine – Cost and Billing Resources Microsoft Azure – Cost Calculator Larry Ellison has stated that cloud computing has been defined as "everything that we currently do" and that it will have no effect except to "change the wording on some of our ads" Oracle launches worldwide cloud-computing tour NoSQL Movement  

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• Windows and SQL Azure Best Practices: Affinity Groups

  - by BuckWoody

  When you create a Windows Azure application, you’ll pick a subscription to put it under. This is a billing container - underneath that, you’ll deploy a Hosted Service. That holds the Web and Worker Roles that you’ll deploy for your applications. along side that, you use the Storage Account to create storage for the application. (In some cases, you might choose to use only storage or Roles - the info here applies anyway) As you are setting up your environment, you’re asked to pick a “region” where your application will run. If you choose a Region, you’ll be asked where to put the Roles. You’re given choices like Asia, North America and so on. This is where the hardware that physically runs your code lives. We have lots of fault domains, power considerations and so on to keep that set of datacenters running, but keep in mind that this is where the application lives. You also get this selection for Storage Accounts. When you make new storage, it’s a best practice to put it where your computing is. This makes the shortest path from the code to the data, and then back out to the user. One of the selections for the location is “Anywhere U.S.”. This selection might be interpreted to mean that we will bias towards keeping the data and the code together, but that may not be the case. There is a specific abstraction we created for just that purpose: Affinity Groups. An Affinity Group is simply a name you can use to tie together resources. You can do this in two places - when you’re creating the Hosted Service (shown above) and on it’s own tree item on the left, called “Affinity Groups”. When you select either of those actions, You’re presented with a dialog box that allows you to specify a name, and then the Region that  names ties the resources to. Now you can select that Affinity Group just as if it were a Region, and your code and data will stay together. That helps with keeping the performance high. Official Documentation: http://msdn.microsoft.com/en-us/library/windowsazure/hh531560.aspx

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• WORD CERTIFIED IMPLEMENTATION SPECIALIST EN LAAT ORACLE UNIVERSITY U ASSISTEREN HIERMEE

  - by mseika

  WORD CERTIFIED IMPLEMENTATION SPECIALIST EN LAAT ORACLE UNIVERSITY U ASSISTEREN HIERMEE Word gespecialiseerd!Oracle weet exact welke competenties implementatie specialisten moeten opbouwen en beseft de bijbehorende inspanning die hiervoor nodig is. Het nieuwe Specialized programma van Oracle PartnerNetwork biedt een scala van certificering mogelijkheden aan (Specializations) die aantonen dat de benodigde kennis en vaardigheden bij u en bij uw teamleden aanwezig zijn.Word erkend! Bevestig uw kennis en vaardigheden en ontvang de beloning die u verdient door examens te halen voor de hele portefeuille van producten en oplossingen die Oracle aanbiedt. Haal het examen en ontvang uw OPN Specialist Certificaat. Stap 1: Kies uw SpecialisatieBekijk de Specialization Guide (PDF) - ons aanbod van Specialisaties voor de individu. Stap 2: Bereik de vereiste kennis en de vaardighedenBoek een Oracle University OPN Only Bootcamp en bereik de vereiste kennis en de vaardigheden om een Certified Implementation Specialist te worden.Wij hebben voor u de volgende Bootcamps geselecteerd en de komende maanden ingepland bij Oracle University in Utrecht, The Netherlands: Boot Camp Duur Data Voorbereiding voor Specialization (Exam Code) Database Oracle Database 11g Specialist 5 21-25 jan 12 Oracle Database 11g Certified Implementation Specialist (1Z0-514) Oracle Data Warehousing 11g Implementation 5 3-7 dec 12 3-7 apr 13 Data Warehousing 11g Certified Implementation Specialist (1Z0-515) Exadata Oracle Exadata 11g Technical Boot Camp 3 28-30 jan 13 Oracle Exadata 11g Certified Implementation Specialist (1Z0-536) Fusion Middleware Oracle AIA 11g Implementation 4 20-22 feb 13 Oracle Application Integration Architecture 11g Certified Implementation Specialist (1Z0-543) Oracle BPM 11g Implementation 4 15-18 okt 12 14-17 jan 12 15-18 apr 13 Oracle Unified Business Process Management Suite 11g Billing Certified Implementation Specialist (1Z0-560) Oracle WebCenter 11g Implementation 4 10-13 okt 12 5-8 feb 13 Oracle WebCenter Portal 11g Certified Implementation Specialist (1Z0-541) Oracle Identity Administration and Analytics 11g Implementation 3 7-9 nov 12 6-8 mrt 13 Identity Administration and Analytics 11g Certified Implementation Specialist (1Z0-545) Business Intelligence and Datawarehousing Oracle BI Enterprise Edition 11g Implementation 5 24-28 sep12 11-15 mrt 13 Boek een Boot Camp: U kunt online boeken of gebruik maken van dit inschrijfformulier Prijzen: U merkt dat de ‘OPN Only’ Boot Camps in prijs sterk gereduceerd zijn en bovendien is uw OPN korting (silver, gold, platinum of diamond) nog steeds van toepassing! Stap 3: Boek en neem uw examen afBezoek de examenregistratie web-pagina en lees de instructies voor het boeken van uw examen bij een Pearson VUE Authorized Testcentrum. Examens kunnen betaald worden door één van de gratis examen vouchers die uw bedrijf heeft, door een voucher aan te schaffen bij Oracle University of met uw creditcard bij het Pearson VUE Testcentrum. Stap 4: Ontvang uw OPN Specialist CertificateGefeliciteerd! U bent nu een Certified Implementation Specialist. Heeft u meer informatie of assistentie nodig?Neem dan contact op met uw Oracle University Account Manager of met onze Education Service Desk: eMail: [email protected]:+ 31 30 66 99 244 Bij het boeken graag de volgende code vermelden: E1229

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• Getting Internet Explorer to Open Different Sets of Tabs Based on the Day of the Week

  - by Akemi Iwaya

  If you have to use Internet Explorer for work and need to open a different set of work-specific tabs every day, is there a quick and easy way to do it instead of opening each one individually? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader bobSmith1432 is looking for a quick and easy way to open different daily sets of tabs in Internet Explorer for his work: When I open Internet Explorer on different days of the week, I want different tabs to be opened automatically. I have to run different reports for work each day of the week and it takes a lot of time to open the 5-10 tabs I use to run the reports. It would be a lot faster if, when I open Internet Explorer, the tabs I needed would automatically load and be ready. Is there a way to open 5-10 different tabs in Internet Explorer depending on the day of the week? Example: Monday – 6 Accounting Pages Tuesday – 7 Billing Pages Wednesday – 5 HR Pages Thursday – 10 Schedule Pages Friday – 8 Work Summary/Order Pages Is there an easier way for Bob to get all those tabs to load and be ready to go each day instead of opening them individually every time? The Answer SuperUser contributor Julian Knight has a simple, non-script solution for us: Rather than trying the brute force method, how about a work around? Open up each set of tabs either in different windows, or one set at a time, and save all tabs to bookmark folders. Put the folders on the bookmark toolbar for ease of access. Each day, right-click on the appropriate folder and click on ‘Open in tab group’ to open all the tabs. You could put all the day folders into a top-level folder to save space if you want, but at the expense of an extra click to get to them. If you really must go further, you need to write a program or script to drive Internet Explorer. The easiest way is probably writing a PowerShell script. Special Note: There are various scripts shared on the discussion page as well, so the solution shown above is just one possibility out of many. If you love the idea of using scripts for a function like this, then make sure to browse on over to the discussion page to see the various ones SuperUser members have shared! Have something to add to the explanation? Sound off in the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.

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• Oracle Utilities Application Framework V4.2.0.0.0 Released

  - by ACShorten

  The Oracle Utilities Application Framework V4.2.0.0.0 has been released with Oracle Utilities Customer Care And Billing V2.4. This release includes new functionality and updates to existing functionality and will be progressively released across the Oracle Utilities applications. The release is quite substantial with lots of new and exciting changes. The release notes shipped with the product includes a summary of the changes implemented in V4.2.0.0.0. They include the following: Configuration Migration Assistant (CMA) - A new data management capability to allow you to export and import Configuration Data from one environment to another with support for Approval/Rejection of individual changes. Database Connection Tagging - Additional tags have been added to the database connection to allow database administrators, Oracle Enterprise Manager and other Oracle technology the ability to monitor and use individual database connection information. Native Support for Oracle WebLogic - In the past the Oracle Utilities Application Framework used Oracle WebLogic in embedded mode, and now, to support advanced configuration and the ExaLogic platform, we are adding Native Support for Oracle WebLogic as configuration option. Native Web Services Support - In the past the Oracle Utilities Application Framework supplied a servlet to handle Web Services calls and now we offer an alternative to use the native Web Services capability of Oracle WebLogic. This allows for enhanced clustering, a greater level of Web Service standards support, enchanced security options and the ability to use the Web Services management capabilities in Oracle WebLogic to implement higher levels of management including defining additional security rules to control access to individual Web Services. XML Data Type Support - Oracle Utilities Application Framework now allows implementors to define XML Data types used in Oracle in the definition of custom objects to take advantage of XQuery and other XML features. Fuzzy Operator Support - Oracle Utilities Application Framework supports the use of the fuzzy operator in conjunction with Oracle Text to take advantage of the fuzzy searching capabilities within the database. Global Batch View - A new JMX based API has been implemented to allow JSR120 compliant consoles the ability to view batch execution across all threadpools in the Coherence based Named Cache Cluster. Portal Personalization - It is now possible to store the runtime customizations of query zones such as preferred sorting, field order and filters to reuse as personal preferences each time that zone is used. These are just the major changes and there are quite a few more that have been delivered (and more to come in the service packs!!). Over the next few weeks we will be publishing new whitepapers and new entries in this blog outlining new facilities that you want to take advantage of.

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• Configurable Objects - Introduction

  - by Anthony Shorten

  One of the interesting facilities in the framework is Configurable Object functionality (it is also known as Task Optimization and also known as Cool Tools). The idea is that any implementation can create their own views of the base product objects and services and implement functionality against those new views. For example, in Oracle Utilities Customer Care and Billing, there is a Person object. That object is used to store and manage information about individuals as well as companies. In the base product you would use the Person Maintenance screen and fill in some of the screen when you wanted to register or maintain and individual as well and fill out other parts of the screen when you wanted to register or maintain a company. This can be somewhat confusing to some customers. Using Configurable Objects this can be simplified. A business object can be created that is a view of the any object. For example, you could create a Human business object which would cover the aspects of the Person object pertaining to an individual and a Company business object to cover the aspects unique to a company. Even the tag names (i.e. Field Names) in the object can be changed to be more what the implementation is familiar with. The object can also restructure the object. For example, a common identifier for an individual in the USA is the Social Security number, this value is a Person Identifier (as this varies in each country). In the new Human object you can remap the Person Identifier as a Social Security number. To define a Business Object you use a schema editor built into the browser user interface and use a mapping language to setup the business objects. An example of the language is shown below in an extract of the schema for the Human business object. As you can see there are mapping as well as formatting and other tags. This information can be built manually or using a wizard which generates the base structure for you to alter. This is all stored as meta data when saved. Once a Business object is built it can be used as basis for code, other business objects (we support inheritance), called by a screen (called a UI Map) or even as a Web Service. This is just a start with Configurable Objects as you can also create views of base services called Business Services, Service Scripts used for non-object or complex object processing (as well as other things), UI Maps used for screens and Data Areas to reuse definitions across multiple objects. Configurable Objects are powerful and I only really touched on them here. Over the next few months I hope to add lots more entries about them.

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• An update on using Rosetta Stone: Studio now isn't very useful and is not great value as an add-on option

  - by Greg Low

  I had a surprisingly large number of responses from my previous posting about learning Chinese. An update for those considering Rosetta Stone (www.rosettastone.com) for Chinese, Spanish or any other language that they offer:I had to renew my "Studio" subscription today and it's now a much worse deal than it was.It's now $75 for 6 months for Studio sessions. Online classes used to be 45 mins. Recently they reduced them to 20 mins. Given how often people have connection issues, etc. that 20 mins can disappear very quickly.They've also reduced the number you can attend. You used to be able to have 2 scheduled at any point in time. Now they limit you to 2 "group sessions" per month during the period. (You can pay for additional private sessions). The combination of these two changes now makes it much less useful. Two x 20 min sessions per month is an almost meaningless amount of practice. They also now automatically change you to auto-renew when you subscribe. They tell you where to remove this auto-renewal but the first 4 or 5 times that I went into that screen, no such option appeared. Later, an option did appear and I used it.Overall, things just aren't what they used to be at Rosetta Stone. It's now pretty hard to recommend the Studio option where it was a no-brainer before.FURTHER UPDATE: <sigh>Even after I renewed, I could not even connect to their "new" service. Although the system processed the renewal, it still tells me it's expired. My online chat person "Siva S" tells me that the problem is that I've purchased all 5 levels of the program. I can't wait till they explain to me how making an extra purchase from them stops me from logging on. Siva told me that they had "renewed" the program. I'd have to speak to Customer Care; they aren't available and then disconnected himself. Impressive (not).Their website is now full of issues too. It insists that my billing address is in the USA, even though it pretends to accept changes to it.Overall, it's gone from something that could be recommended (with some limitations) to now being an app to avoid. That's a pity as I liked much of it before.

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• Three Global Telecoms Soar With Siebel

  - by michael.seback

  Deutsche Telekom Group Selects Oracle's Siebel CRM to Underpin Next-Generation CRM Strategy The Deutsche Telekom Group (DTAG), one of the world's leading telecommunications companies, and a customer of Oracle since 2001, has invested in Oracle's Siebel CRM as the standard platform for its Next Generation CRM strategy; a move to lower the cost of managing its 120 million customers across its European businesses. Oracle's Siebel CRM is planned to be deployed in Germany and all of the company's European business within five years. "...Our Next-Generation strategy is a significant move to lower our operating costs and enhance customer service for all our European customers. Not only is Oracle underpinning this strategy, but is also shaping the way our company operates and sells to customers. We look forward to working with Oracle over the coming years as the technology is extended across Europe," said Dr. Steffen Roehn, CIO Deutsche Telekom AG... "The telecommunications industry is currently undergoing some major changes. As a result, companies like Deutsche Telekom are needing to be more intelligent about the way they use technology, particularly when it comes to customer service. Deutsche Telekom is a great example of how organisations can use CRM to not just improve services, but also drive more commercial opportunities through the ability to offer highly tailored offers, while the customer is engaged online or on the phone," said Steve Fearon, vice president CRM, EMEA Read more. Telecom Argentina S.A. Accelerates Time-to-Market for New Communications Products and Services Telecom Argentina S.A. offers basic telephone, urban landline, and national and international long-distance services...."With Oracle's Siebel CRM and Oracle Communication Billing and Revenue Management, we started a technological transformation that allows us to satisfy our critical business needs, such as improving customer service and quickly launching new phone and internet products and services." - Saba Gooley, Chief Information Officer, Wire Line and Internet Services, Telecom Argentina S.A.Read more. Türk Telekom Develops Benefits-Driven CRM Roadmap Türk Telekom Group provides integrated telecommunication services from public switched telephone network (PSTN) and global systems for mobile communications technology (GSM). to broadband internet...."Oracle Insight provided us with a structured deployment approach that makes sense for our business. It quantified the benefits of the CRM solution allowing us to engage with the relevant business owners; essential for a successful transformation program." - Paul Taylor, VP Commercial Transformation, Türk Telekom Read more.

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• A Hot Topic - Profitability and Cost Management

  - by john.orourke(at)oracle.com

  Maybe it's due to the recent recession, or current economic recovery but a hot topic and area of focus for many organizations these days is profitability and cost management.  For most organizations, aggressive cost-cutting and cost management were critical to remaining profitable while top line revenue was flat or shrinking.  However, now we are seeing many organizations taking a more "surgical" approach to profitability and cost management, by accurately allocating revenue and costs to individual product lines, services, customer segments, locations, channels and other lines of business to understand which ones are truly profitable and which ones are not.  Based on these insights, managers can make more informed decisions about which products or services to invest in or retire, how to price their products or services for different customer segments, and where to focus their marketing and customer service resources. The most common industries where this product, service and customer-focused costing and profitability analysis is being adopted include financial services, consumer packaged goods, retail and manufacturing.  However we are seeing adoption of profitability and cost management applications in other industries and use cases.  Here are a few examples: Telecommunications Industry:  Network Costing and Management to identify the most cost effective and/or profitable network areas, to optimize existing resources, infrastructure and network capacity.  Regulatory Cost Accounting to perform more accurate allocations of revenue and costs across services and customer segments, improve ability to set billing rates for future periods, for various products and customer segments and more easily develop analysis needed for rate case proposals. Healthcare Insurance:  Visually, justifiable Medical Loss Ratio results, better knowledge of the cost to service healthcare plans and members, accurate understanding of member segment and plan profitability, improved marketing programs through better member segmentation. Public Sector:  Statutory / Regulatory Compliance:  A variety of statutory and regulatory documents state explicitly or implicitly that the use of government resources must be properly tracked and tied to performance goals.  Managerial costing methods implemented through Cost Management applications provide unparalleled visibility into costs and shared services usage throughout a Public Sector agency. Funding Support:  Regulations require public sector funding requests to be evaluated based upon the ability to achieve performance goals against the associated cost.   Improved visibility and understanding of costs of different programs/services means that organizations can demonstrably monitor performance and the associated resource costs improve the chances of having their funding requests granted. Profitability and Cost Management is one of the fastest-growing solution areas in Oracle's Enterprise Performance Management product line and we are seeing a growing number of customer successes across geographies and industries.  Listed below are just a few examples.  Here's a link to the replay from a recent webcast on this topic which featured Schroders Plc, a UK-based Financial Services company: http://www.oracle.com/go/?&Src=7011668&Act=168&pcode=WWMK10037859MPP043 Here's a link to a case study on Shenhua Guohua Power in China: http://www.oracle.com/us/corporate/customers/shenhua-snapshot-159574.pdf Here's a link to information on Oracle's web site about our profitability and cost management solutions: http://www.oracle.com/us/solutions/ent-performance-bi/performance-management/profitability-cost-mgmt/index.html

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• Alternatives for comparing data from different databases

  - by Alex

  I have two huge tables on separate databases. One of them has the information of all the SMS that passed through the company's servers while the other one has the information of the actual billing of those SMS. My job is to compare samples of both of these tables (for example, the records between 1 and 2 pm) to see if there are any differences: SMS that were sent but not charged to the user for whatever reason that may be happening. The columns I will be using to compare are the remitent's phone number and the exact date the SMS was sent. An issue here is that dates usually are the same on both sides, but in many cases differ by 1 or 2 seconds. I have, so far, two alternatives to do this: (PL/SQL) Create two tables where i'm going to temporarily store all the records of that 1hour sample. One for each of the main tables. Then, for each distinct phone number, select the time of every SMS sent from that phone from both my temporary tables and start comparing one by one using cursors. In this case, the procedure would be ran on the server where one of the sources is so the contents of the other one would be looked up using a dblink. (sqlplus + c++) Instead of storing the 1hour samples in new tables, output the query to a text file. I will have two text files, one for each source. Then, open the first file and load all of it's content on a hash_map (key-value) using c++, where the key will be the phone number and the value a list of times of SMS sent from that phone. Finally, open the second file, grab each line (in this format: numberX timeX), look for numberX's entry on the hash_map (wich will be a list of times) and then check if timeX is on that list. If it isn't, save it somewhere to finally store it on a "uncharged" table (this would also be the final step on case 1) My main concern is efficiency. These samples have about 2 million records on each source, so just grabbing one record on one side and looking it up on the other would not be possible. That's the reason I wanted to use hash_maps Which do you think is a better option?

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