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• Community Conversation

  - by ultan o'broin

  Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• help with fixing fwts errors log

  - by jasmines

  Here is an extract of results.log: MTRR validation. Test 1 of 3: Validate the kernel MTRR IOMEM setup. FAILED [MEDIUM] MTRRIncorrectAttr: Test 1, Memory range 0xc0000000 to 0xdfffffff (PCI Bus 0000:00) has incorrect attribute Write-Combining. FAILED [MEDIUM] MTRRIncorrectAttr: Test 1, Memory range 0xfee01000 to 0xffffffff (PCI Bus 0000:00) has incorrect attribute Write-Protect. ==================================================================================================== Test 1 of 1: Kernel log error check. Kernel message: [ 0.208079] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored ADVICE: This is not exactly a failure mode but a warning from the kernel. The _OSI() method has implemented a match to the 'Linux' query in the DSDT and this is redundant because the ACPI driver matches onto the Windows _OSI strings by default. FAILED [HIGH] KlogACPIErrorMethodExecutionParse: Test 1, HIGH Kernel message: [ 3.512783] ACPI Error : Method parse/execution failed [\_SB_.PCI0.GFX0._DOD] (Node f7425858), AE_AML_PACKAGE_LIMIT (20110623/psparse-536) ADVICE: This is a bug picked up by the kernel, but as yet, the firmware test suite has no diagnostic advice for this particular problem. Found 1 unique errors in kernel log. ==================================================================================================== Check if system is using latest microcode. ---------------------------------------------------------------------------------------------------- Cannot read microcode file /usr/share/misc/intel-microcode.dat. Aborted test, initialisation failed. ==================================================================================================== MSR register tests. FAILED [MEDIUM] MSRCPUsInconsistent: Test 1, MSR SYSENTER_ESP (0x175) has 1 inconsistent values across 2 CPUs for (shift: 0 mask: 0xffffffffffffffff). MSR CPU 0 -> 0xf7bb9c40 vs CPU 1 -> 0xf7bc7c40 FAILED [MEDIUM] MSRCPUsInconsistent: Test 1, MSR MISC_ENABLE (0x1a0) has 1 inconsistent values across 2 CPUs for (shift: 0 mask: 0x400c51889). MSR CPU 0 -> 0x850088 vs CPU 1 -> 0x850089 ==================================================================================================== Checks firmware has set PCI Express MaxReadReq to a higher value on non-motherboard devices. ---------------------------------------------------------------------------------------------------- Test 1 of 1: Check firmware settings MaxReadReq for PCI Express devices. MaxReadReq for pci://00:00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03) is low (128) [Audio device]. MaxReadReq for pci://00:02:00.0 Network controller: Intel Corporation PRO/Wireless 5100 AGN [Shiloh] Network Connection is low (128) [Network controller]. FAILED [LOW] LowMaxReadReq: Test 1, 2 devices have low MaxReadReq settings. Firmware may have configured these too low. ADVICE: The MaxReadRequest size is set too low and will affect performance. It will provide excellent bus sharing at the cost of bus data transfer rates. Although not a critical issue, it may be worth considering setting the MaxReadRequest size to 256 or 512 to increase throughput on the PCI Express bus. Some drivers (for example the Brocade Fibre Channel driver) allow one to override the firmware settings. Where possible, this BIOS configuration setting is worth increasing it a little more for better performance at a small reduction of bus sharing. ==================================================================================================== PCIe ASPM check. ---------------------------------------------------------------------------------------------------- Test 1 of 2: PCIe ASPM ACPI test. PCIE ASPM is not controlled by Linux kernel. ADVICE: BIOS reports that Linux kernel should not modify ASPM settings that BIOS configured. It can be intentional because hardware vendors identified some capability bugs between the motherboard and the add-on cards. Test 2 of 2: PCIe ASPM registers test. WARNING: Test 2, RP 00h:1Ch.01h L0s not enabled. WARNING: Test 2, RP 00h:1Ch.01h L1 not enabled. WARNING: Test 2, Device 02h:00h.00h L0s not enabled. WARNING: Test 2, Device 02h:00h.00h L1 not enabled. PASSED: Test 2, PCIE aspm setting matched was matched. WARNING: Test 2, RP 00h:1Ch.05h L0s not enabled. WARNING: Test 2, RP 00h:1Ch.05h L1 not enabled. WARNING: Test 2, Device 85h:00h.00h L0s not enabled. WARNING: Test 2, Device 85h:00h.00h L1 not enabled. PASSED: Test 2, PCIE aspm setting matched was matched. ==================================================================================================== Extract and analyse Windows Management Instrumentation (WMI). Test 1 of 2: Check Windows Management Instrumentation in DSDT Found WMI Method WMAA with GUID: 5FB7F034-2C63-45E9-BE91-3D44E2C707E4, Instance 0x01 Found WMI Event, Notifier ID: 0x80, GUID: 95F24279-4D7B-4334-9387-ACCDC67EF61C, Instance 0x01 PASSED: Test 1, GUID 95F24279-4D7B-4334-9387-ACCDC67EF61C is handled by driver hp-wmi (Vendor: HP). Found WMI Event, Notifier ID: 0xa0, GUID: 2B814318-4BE8-4707-9D84-A190A859B5D0, Instance 0x01 FAILED [MEDIUM] WMIUnknownGUID: Test 1, GUID 2B814318-4BE8-4707-9D84-A190A859B5D0 is unknown to the kernel, a driver may need to be implemented for this GUID. ADVICE: A WMI driver probably needs to be written for this event. It can checked for using: wmi_has_guid("2B814318-4BE8-4707-9D84-A190A859B5D0"). One can install a notify handler using wmi_install_notify_handler("2B814318-4BE8-4707-9D84-A190A859B5D0", handler, NULL). http://lwn.net/Articles/391230 describes how to write an appropriate driver. Found WMI Object, Object ID AB, GUID: 05901221-D566-11D1-B2F0-00A0C9062910, Instance 0x01, Flags: 00 Found WMI Method WMBA with GUID: 1F4C91EB-DC5C-460B-951D-C7CB9B4B8D5E, Instance 0x01 Found WMI Object, Object ID BC, GUID: 2D114B49-2DFB-4130-B8FE-4A3C09E75133, Instance 0x7f, Flags: 00 Found WMI Object, Object ID BD, GUID: 988D08E3-68F4-4C35-AF3E-6A1B8106F83C, Instance 0x19, Flags: 00 Found WMI Object, Object ID BE, GUID: 14EA9746-CE1F-4098-A0E0-7045CB4DA745, Instance 0x01, Flags: 00 Found WMI Object, Object ID BF, GUID: 322F2028-0F84-4901-988E-015176049E2D, Instance 0x01, Flags: 00 Found WMI Object, Object ID BG, GUID: 8232DE3D-663D-4327-A8F4-E293ADB9BF05, Instance 0x01, Flags: 00 Found WMI Object, Object ID BH, GUID: 8F1F6436-9F42-42C8-BADC-0E9424F20C9A, Instance 0x00, Flags: 00 Found WMI Object, Object ID BI, GUID: 8F1F6435-9F42-42C8-BADC-0E9424F20C9A, Instance 0x00, Flags: 00 Found WMI Method WMAC with GUID: 7391A661-223A-47DB-A77A-7BE84C60822D, Instance 0x01 Found WMI Object, Object ID BJ, GUID: DF4E63B6-3BBC-4858-9737-C74F82F821F3, Instance 0x05, Flags: 00 ==================================================================================================== Disassemble DSDT to check for _OSI("Linux"). ---------------------------------------------------------------------------------------------------- Test 1 of 1: Disassemble DSDT to check for _OSI("Linux"). This is not strictly a failure mode, it just alerts one that this has been defined in the DSDT and probably should be avoided since the Linux ACPI driver matches onto the Windows _OSI strings { If (_OSI ("Linux")) { Store (0x03E8, OSYS) } If (_OSI ("Windows 2001")) { Store (0x07D1, OSYS) } If (_OSI ("Windows 2001 SP1")) { Store (0x07D1, OSYS) } If (_OSI ("Windows 2001 SP2")) { Store (0x07D2, OSYS) } If (_OSI ("Windows 2006")) { Store (0x07D6, OSYS) } If (LAnd (MPEN, LEqual (OSYS, 0x07D1))) { TRAP (0x01, 0x48) } TRAP (0x03, 0x35) } WARNING: Test 1, DSDT implements a deprecated _OSI("Linux") test. ==================================================================================================== 0 passed, 0 failed, 1 warnings, 0 aborted, 0 skipped, 0 info only. ==================================================================================================== ACPI DSDT Method Semantic Tests. ACPICA Exception AE_AML_INFINITE_LOOP during execution of method COMP Failed to install global event handler. Test 22 of 93: Check _PSR (Power Source). ACPICA Exception AE_AML_INFINITE_LOOP during execution of method COMP WARNING: Test 22, Detected an infinite loop when evaluating method '\_SB_.AC__._PSR'. ADVICE: This may occur because we are emulating the execution in this test environment and cannot handshake with the embedded controller or jump to the BIOS via SMIs. However, the fact that AML code spins forever means that lockup conditions are not being checked for in the AML bytecode. PASSED: Test 22, \_SB_.AC__._PSR correctly acquired and released locks 16 times. Test 35 of 93: Check _TMP (Thermal Zone Current Temp). ACPICA Exception AE_AML_INFINITE_LOOP during execution of method COMP WARNING: Test 35, Detected an infinite loop when evaluating method '\_TZ_.DTSZ._TMP'. ADVICE: This may occur because we are emulating the execution in this test environment and cannot handshake with the embedded controller or jump to the BIOS via SMIs. However, the fact that AML code spins forever means that lockup conditions are not being checked for in the AML bytecode. PASSED: Test 35, \_TZ_.DTSZ._TMP correctly acquired and released locks 14 times. ACPICA Exception AE_AML_INFINITE_LOOP during execution of method COMP WARNING: Test 35, Detected an infinite loop when evaluating method '\_TZ_.CPUZ._TMP'. ADVICE: This may occur because we are emulating the execution in this test environment and cannot handshake with the embedded controller or jump to the BIOS via SMIs. However, the fact that AML code spins forever means that lockup conditions are not being checked for in the AML bytecode. PASSED: Test 35, \_TZ_.CPUZ._TMP correctly acquired and released locks 10 times. ACPICA Exception AE_AML_INFINITE_LOOP during execution of method COMP WARNING: Test 35, Detected an infinite loop when evaluating method '\_TZ_.SKNZ._TMP'. ADVICE: This may occur because we are emulating the execution in this test environment and cannot handshake with the embedded controller or jump to the BIOS via SMIs. However, the fact that AML code spins forever means that lockup conditions are not being checked for in the AML bytecode. PASSED: Test 35, \_TZ_.SKNZ._TMP correctly acquired and released locks 10 times. PASSED: Test 35, _TMP correctly returned sane looking value 0x00000b4c (289.2 degrees K) PASSED: Test 35, \_TZ_.BATZ._TMP correctly acquired and released locks 9 times. PASSED: Test 35, _TMP correctly returned sane looking value 0x00000aac (273.2 degrees K) PASSED: Test 35, \_TZ_.FDTZ._TMP correctly acquired and released locks 7 times. Test 46 of 93: Check _DIS (Disable). FAILED [MEDIUM] MethodShouldReturnNothing: Test 46, \_SB_.PCI0.LPCB.SIO_.COM1._DIS returned values, but was expected to return nothing. Object returned: INTEGER: 0x00000000 ADVICE: This probably won't cause any errors, but it should be fixed as the AML code is not conforming to the expected behaviour as described in the ACPI specification. FAILED [MEDIUM] MethodShouldReturnNothing: Test 46, \_SB_.PCI0.LPCB.SIO_.LPT0._DIS returned values, but was expected to return nothing. Object returned: INTEGER: 0x00000000 ADVICE: This probably won't cause any errors, but it should be fixed as the AML code is not conforming to the expected behaviour as described in the ACPI specification. Test 61 of 93: Check _WAK (System Wake). Test _WAK(1) System Wake, State S1. ACPICA Exception AE_AML_INFINITE_LOOP during execution of method COMP WARNING: Test 61, Detected an infinite loop when evaluating method '\_WAK'. ADVICE: This may occur because we are emulating the execution in this test environment and cannot handshake with the embedded controller or jump to the BIOS via SMIs. However, the fact that AML code spins forever means that lockup conditions are not being checked for in the AML bytecode. Test _WAK(2) System Wake, State S2. ACPICA Exception AE_AML_INFINITE_LOOP during execution of method COMP WARNING: Test 61, Detected an infinite loop when evaluating method '\_WAK'. ADVICE: This may occur because we are emulating the execution in this test environment and cannot handshake with the embedded controller or jump to the BIOS via SMIs. However, the fact that AML code spins forever means that lockup conditions are not being checked for in the AML bytecode. Test _WAK(3) System Wake, State S3. ACPICA Exception AE_AML_INFINITE_LOOP during execution of method COMP WARNING: Test 61, Detected an infinite loop when evaluating method '\_WAK'. ADVICE: This may occur because we are emulating the execution in this test environment and cannot handshake with the embedded controller or jump to the BIOS via SMIs. However, the fact that AML code spins forever means that lockup conditions are not being checked for in the AML bytecode. Test _WAK(4) System Wake, State S4. ACPICA Exception AE_AML_INFINITE_LOOP during execution of method COMP WARNING: Test 61, Detected an infinite loop when evaluating method '\_WAK'. ADVICE: This may occur because we are emulating the execution in this test environment and cannot handshake with the embedded controller or jump to the BIOS via SMIs. However, the fact that AML code spins forever means that lockup conditions are not being checked for in the AML bytecode. Test _WAK(5) System Wake, State S5. ACPICA Exception AE_AML_INFINITE_LOOP during execution of method COMP WARNING: Test 61, Detected an infinite loop when evaluating method '\_WAK'. ADVICE: This may occur because we are emulating the execution in this test environment and cannot handshake with the embedded controller or jump to the BIOS via SMIs. However, the fact that AML code spins forever means that lockup conditions are not being checked for in the AML bytecode. Test 87 of 93: Check _BCL (Query List of Brightness Control Levels Supported). Package has 2 elements: 00: INTEGER: 0x00000000 01: INTEGER: 0x00000000 FAILED [MEDIUM] Method_BCLElementCount: Test 87, Method _BCL should return a package of more than 2 integers, got just 2. Test 88 of 93: Check _BCM (Set Brightness Level). ACPICA Exception AE_AML_PACKAGE_LIMIT during execution of method _BCM FAILED [CRITICAL] AEAMLPackgeLimit: Test 88, Detected error 'Package limit' when evaluating '\_SB_.PCI0.GFX0.DD02._BCM'. ==================================================================================================== ACPI table settings sanity checks. ---------------------------------------------------------------------------------------------------- Test 1 of 1: Check ACPI tables. PASSED: Test 1, Table APIC passed. Table ECDT not present to check. FAILED [MEDIUM] FADT32And64BothDefined: Test 1, FADT 32 bit FIRMWARE_CONTROL is non-zero, and X_FIRMWARE_CONTROL is also non-zero. Section 5.2.9 of the ACPI specification states that if the FIRMWARE_CONTROL is non-zero then X_FIRMWARE_CONTROL must be set to zero. ADVICE: The FADT FIRMWARE_CTRL is a 32 bit pointer that points to the physical memory address of the Firmware ACPI Control Structure (FACS). There is also an extended 64 bit version of this, the X_FIRMWARE_CTRL pointer that also can point to the FACS. Section 5.2.9 of the ACPI specification states that if the X_FIRMWARE_CTRL field contains a non zero value then the FIRMWARE_CTRL field *must* be zero. This error is also detected by the Linux kernel. If FIRMWARE_CTRL and X_FIRMWARE_CTRL are defined, then the kernel just uses the 64 bit version of the pointer. PASSED: Test 1, Table HPET passed. PASSED: Test 1, Table MCFG passed. PASSED: Test 1, Table RSDT passed. PASSED: Test 1, Table RSDP passed. Table SBST not present to check. PASSED: Test 1, Table XSDT passed. ==================================================================================================== Re-assemble DSDT and find syntax errors and warnings. ---------------------------------------------------------------------------------------------------- Test 1 of 2: Disassemble and reassemble DSDT FAILED [HIGH] AMLAssemblerError4043: Test 1, Assembler error in line 2261 Line | AML source ---------------------------------------------------------------------------------------------------- 02258| 0x00000000, // Range Minimum 02259| 0xFEDFFFFF, // Range Maximum 02260| 0x00000000, // Translation Offset 02261| 0x00000000, // Length | ^ | error 4043: Invalid combination of Length and Min/Max fixed flags 02262| ,, _Y0E, AddressRangeMemory, TypeStatic) 02263| DWordMemory (ResourceProducer, PosDecode, MinFixed, MaxFixed, Cacheable, ReadWrite, 02264| 0x00000000, // Granularity ==================================================================================================== ADVICE: (for error #4043): This occurs if the length is zero and just one of the resource MIF/MAF flags are set, or the length is non-zero and resource MIF/MAF flags are both set. These are illegal combinations and need to be fixed. See section 6.4.3.5 Address Space Resource Descriptors of version 4.0a of the ACPI specification for more details. FAILED [HIGH] AMLAssemblerError4050: Test 1, Assembler error in line 2268 Line | AML source ---------------------------------------------------------------------------------------------------- 02265| 0xFEE01000, // Range Minimum 02266| 0xFFFFFFFF, // Range Maximum 02267| 0x00000000, // Translation Offset 02268| 0x011FEFFF, // Length | ^ | error 4050: Length is not equal to fixed Min/Max window 02269| ,, , AddressRangeMemory, TypeStatic) 02270| }) 02271| Method (_CRS, 0, Serialized) ==================================================================================================== ADVICE: (for error #4050): The minimum address is greater than the maximum address. This is illegal. FAILED [HIGH] AMLAssemblerError1104: Test 1, Assembler error in line 8885 Line | AML source ---------------------------------------------------------------------------------------------------- 08882| Method (_DIS, 0, NotSerialized) 08883| { 08884| DSOD (0x02) 08885| Return (0x00) | ^ | warning level 0 1104: Reserved method should not return a value (_DIS) 08886| } 08887| 08888| Method (_SRS, 1, NotSerialized) ==================================================================================================== FAILED [HIGH] AMLAssemblerError1104: Test 1, Assembler error in line 9195 Line | AML source ---------------------------------------------------------------------------------------------------- 09192| Method (_DIS, 0, NotSerialized) 09193| { 09194| DSOD (0x01) 09195| Return (0x00) | ^ | warning level 0 1104: Reserved method should not return a value (_DIS) 09196| } 09197| 09198| Method (_SRS, 1, NotSerialized) ==================================================================================================== FAILED [HIGH] AMLAssemblerError1127: Test 1, Assembler error in line 9242 Line | AML source ---------------------------------------------------------------------------------------------------- 09239| CreateWordField (CRES, \_SB.PCI0.LPCB.SIO.LPT0._CRS._Y21._MAX, MAX2) 09240| CreateByteField (CRES, \_SB.PCI0.LPCB.SIO.LPT0._CRS._Y21._LEN, LEN2) 09241| CreateWordField (CRES, \_SB.PCI0.LPCB.SIO.LPT0._CRS._Y22._INT, IRQ0) 09242| CreateWordField (CRES, \_SB.PCI0.LPCB.SIO.LPT0._CRS._Y23._DMA, DMA0) | ^ | warning level 0 1127: ResourceTag smaller than Field (Tag: 8 bits, Field: 16 bits) 09243| If (RLPD) 09244| { 09245| Store (0x00, Local0) ==================================================================================================== FAILED [HIGH] AMLAssemblerError1128: Test 1, Assembler error in line 18682 Line | AML source ---------------------------------------------------------------------------------------------------- 18679| Store (0x01, Index (DerefOf (Index (Local0, 0x02)), 0x01)) 18680| If (And (WDPE, 0x40)) 18681| { 18682| Wait (\_SB.BEVT, 0x10) | ^ | warning level 0 1128: Result is not used, possible operator timeout will be missed 18683| } 18684| 18685| Store (BRID, Index (DerefOf (Index (Local0, 0x02)), 0x02)) ==================================================================================================== ADVICE: (for warning level 0 #1128): The operation can possibly timeout, and hence the return value indicates an timeout error. However, because the return value is not checked this very probably indicates that the code is buggy. A possible scenario is that a mutex times out and the code attempts to access data in a critical region when it should not. This will lead to undefined behaviour. This should be fixed. Table DSDT (0) reassembly: Found 2 errors, 4 warnings. Test 2 of 2: Disassemble and reassemble SSDT PASSED: Test 2, SSDT (0) reassembly, Found 0 errors, 0 warnings. FAILED [HIGH] AMLAssemblerError1104: Test 2, Assembler error in line 60 Line | AML source ---------------------------------------------------------------------------------------------------- 00057| { 00058| Store (CPDC (Arg0), Local0) 00059| GCAP (Local0) 00060| Return (Local0) | ^ | warning level 0 1104: Reserved method should not return a value (_PDC) 00061| } 00062| 00063| Method (_OSC, 4, NotSerialized) ==================================================================================================== FAILED [HIGH] AMLAssemblerError1104: Test 2, Assembler error in line 174 Line | AML source ---------------------------------------------------------------------------------------------------- 00171| { 00172| Store (\_PR.CPU0.CPDC (Arg0), Local0) 00173| GCAP (Local0) 00174| Return (Local0) | ^ | warning level 0 1104: Reserved method should not return a value (_PDC) 00175| } 00176| 00177| Method (_OSC, 4, NotSerialized) ==================================================================================================== FAILED [HIGH] AMLAssemblerError1104: Test 2, Assembler error in line 244 Line | AML source ---------------------------------------------------------------------------------------------------- 00241| { 00242| Store (\_PR.CPU0.CPDC (Arg0), Local0) 00243| GCAP (Local0) 00244| Return (Local0) | ^ | warning level 0 1104: Reserved method should not return a value (_PDC) 00245| } 00246| 00247| Method (_OSC, 4, NotSerialized) ==================================================================================================== FAILED [HIGH] AMLAssemblerError1104: Test 2, Assembler error in line 290 Line | AML source ---------------------------------------------------------------------------------------------------- 00287| { 00288| Store (\_PR.CPU0.CPDC (Arg0), Local0) 00289| GCAP (Local0) 00290| Return (Local0) | ^ | warning level 0 1104: Reserved method should not return a value (_PDC) 00291| } 00292| 00293| Method (_OSC, 4, NotSerialized) ==================================================================================================== Table SSDT (1) reassembly: Found 0 errors, 4 warnings. PASSED: Test 2, SSDT (2) reassembly, Found 0 errors, 0 warnings. PASSED: Test 2, SSDT (3) reassembly, Found 0 errors, 0 warnings. ==================================================================================================== 3 passed, 10 failed, 0 warnings, 0 aborted, 0 skipped, 0 info only. ==================================================================================================== Critical failures: 1 method test, at 1 log line: 1449: Detected error 'Package limit' when evaluating '\_SB_.PCI0.GFX0.DD02._BCM'. High failures: 11 klog test, at 1 log line: 121: HIGH Kernel message: [ 3.512783] ACPI Error: Method parse/execution failed [\_SB_.PCI0.GFX0._DOD] (Node f7425858), AE_AML_PACKAGE_LIMIT (20110623/psparse-536) syntaxcheck test, at 1 log line: 1668: Assembler error in line 2261 syntaxcheck test, at 1 log line: 1687: Assembler error in line 2268 syntaxcheck test, at 1 log line: 1703: Assembler error in line 8885 syntaxcheck test, at 1 log line: 1716: Assembler error in line 9195 syntaxcheck test, at 1 log line: 1729: Assembler error in line 9242 syntaxcheck test, at 1 log line: 1742: Assembler error in line 18682 syntaxcheck test, at 1 log line: 1766: Assembler error in line 60 syntaxcheck test, at 1 log line: 1779: Assembler error in line 174 syntaxcheck test, at 1 log line: 1792: Assembler error in line 244 syntaxcheck test, at 1 log line: 1805: Assembler error in line 290 Medium failures: 9 mtrr test, at 1 log line: 76: Memory range 0xc0000000 to 0xdfffffff (PCI Bus 0000:00) has incorrect attribute Write-Combining. mtrr test, at 1 log line: 78: Memory range 0xfee01000 to 0xffffffff (PCI Bus 0000:00) has incorrect attribute Write-Protect. msr test, at 1 log line: 165: MSR SYSENTER_ESP (0x175) has 1 inconsistent values across 2 CPUs for (shift: 0 mask: 0xffffffffffffffff). msr test, at 1 log line: 173: MSR MISC_ENABLE (0x1a0) has 1 inconsistent values across 2 CPUs for (shift: 0 mask: 0x400c51889). wmi test, at 1 log line: 528: GUID 2B814318-4BE8-4707-9D84-A190A859B5D0 is unknown to the kernel, a driver may need to be implemented for this GUID. method test, at 1 log line: 1002: \_SB_.PCI0.LPCB.SIO_.COM1._DIS returned values, but was expected to return nothing. method test, at 1 log line: 1011: \_SB_.PCI0.LPCB.SIO_.LPT0._DIS returned values, but was expected to return nothing. method test, at 1 log line: 1443: Method _BCL should return a package of more than 2 integers, got just 2. acpitables test, at 1 log line: 1643: FADT 32 bit FIRMWARE_CONTROL is non-zero, and X_FIRMWARE_CONTROL is also non-zero. Se

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• WinHTTP and Windows 7 x64: Error

  - by JackOfAllTrades

  I have an application which uses WinHTTP, and it seems under Windows 7 (64-bit; have yet to test the 32-bit version) the call to WinHttpOpen fails, returning "The group or resource is not in the correct state to perform the requested operation." This corresponds to error code 5023, and occurs for the Administrator as well as a standard user. The C++ DLL containing this call was compiled using Visual Studio 2008 (32-bit) on a Windows XP Professional system. Other than Outlook 2007, this is an otherwise clean install in a VM. Thanks!

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• Visual Studio reference x64 GAC

  - by icelava

  How can one get Visual Studio 2005/2008 to reference assemblies in the 64-bit GAC instead of the 32-bit GAC? We are settin the target platfom to x64 and the compiler is throwing the error of Error 2 Warning as Error: Assembly generation -- Referenced assembly 'System.Data.dll' targets a different processor Common Error 3 Warning as Error: Assembly generation -- Referenced assembly 'mscorlib.dll' targets a different processor Common Error 4 Assembly signing failed; output may not be signed -- The system cannot find the file specified. Common Update 29 Dec 08 Been trying out Aaron Stebner's suggestions to place 64-bit assemblies onto an isolated location (e.g. C:\Windows\Microsoft.NET\Framework64\v2.0.50727\GAC_64) and creating additional entries in the registry like HKLM\SOFTWARE\Microsoft.NETFramework\AssemblyFolders\GAC_64 or HKLM\SOFTWARE\Microsoft.NETFramework\v2.0.50727\AssemblyFoldersEx\GAC_64 but Visual Studio 2005 is still not picking it up....

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• How should I remember what I was doing and why on a project 3 months back?

  - by TheIndependentAquarius

  I was working on this project 3 months back, and then suddenly another urgent project appeared and I was asked to shift my attention there. Now, from tomorrow I'll be heading back to my old project and I realize that I do not remember what exactly was I doing and where to start! I wish to know how to document the project such that anytime I look back it shouldn't take me more than a few minutes to get going from wherever I left!

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• Floating point conversion from Fixed point algorithm

  - by Viks

  Hi, I have an application which is using 24 bit fixed point calculation.I am porting it to a hardware which does support floating point, so for speed optimization I need to convert all fixed point based calculation to floating point based calculation. For this code snippet, It is calculating mantissa for(i=0;i<8207;i++) { // Do n^8/7 calculation and store // it in mantissa and exponent, scaled to // fixed point precision. } So since this calculation, does convert an integer to mantissa and exponent scaled to fixed point precision(23 bit). When I tried converting it to float, by dividing the mantissa part by precision bits and subtracting the exponent part by precision bit, it really does' t work. Please help suggesting a better way of doing it.

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• Migration & Modernization: Windows/VB6 Apps to ASP.NET HTML5

  - by Visual WebGui

  I would like to invite you to a webinar we are doing in collaboration with Jeffrey S. Hammond , Principal Analyst serving Application Development & Delivery Professionals at Forrester Research. The webinar is free and it will will introduce the substantial changes brought on by the move to Web Applications and Open Web architectures, and the challenges it places on application development shops. We’ll also introduce how we at Gizmox are helping client navigate this mobile shift and evolve existing...(read more)

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• SQlite: Column format for unix timestamp; Integer types

  - by SF.

  Original problem: What is the right column format for a unix timestamp? The net is full of confusion: some posts claim SQLite has no unsigned types - either whatsoever, or with exception of the 64bit int type (but there are (counter-)examples that invoke UNSIGNED INTEGER). The data types page mentions it only in a bigint example. It also claims there is a 6-byte integer but doesn't give a name for it. Of course standard INTEGER being 4-byte signed signed stores unix timestamps as negative numbers. I've heard that some systems return 64-bit timestamps too. OTOH I'm not too fond of wasting 4 bytes to store 1 extra bit (top bit of timestamp), and even if I have to pick a bigger data format, I'd rather go for the 6-byte one. I've even seen a post that claims SQLite unix timestamp is of type REAL... Complete problem: Could someone please clarify that mess?

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• Doubt about the Intel's IA-32 software developer manual

  - by Francesco Turco

  I'm studying the Intel's IA-32 software developer manual. In particular, I'm reading the following manual: http://www.intel.com/Assets/PDF/manual/253666.pdf. Let's take for example the ADD instruction. On page 79 it is written that you can an r8 (8-bit register) to an r/m8 (8-bit register or memory location). A few rows below, it is also written that you can add an r/m8 to an r8. The question is: if I add two 8-bit registers, which instruction I am using? Thanks.

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• Alternative to Turbo C

  - by Asad Jibran Ahmed

  My university is hosting a Programming Competition, and have decided to support Turbo C (the 16-bit DOS version) as a valid programming environment. I have just read that PC^2, the software that is going to be used to auto-judge the competition, does not support 16-bit programs. So, is there any alternative to Turbo C that I can use. I need the same header files, and the compiler would need to support all the outdated C standards that Turbo C supports. But the output needs to be 32-bit. Is there any compiler that can satisfy these conditions?

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• Is an undergraduate degree in CS required?

  - by Girish

  I will complete my undergrad in Material Science this spring. I am not interested in the subject but I am very interested in Computer Science and programming and have decided to make the shift. Do you think I should first get an undergraduate degree in Computer Science or should I apply for a master's program? My programming skills are pretty decent, but I lack a lot of concrete knowledge in algorithms and data structures? Will a master's degree help me with the basics?

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• How to prevent MSBUILD from copying dependent GAC assemblies to bin

  - by Matt Wrock

  I have a msbuild task that builds my solution and I am migrating it from .net 3.5 to 4.0. I have some dependent DLLs that have Local Copy set to true. The 4.0 version of msbuild is not only copying the dependent DLL (which I want), it is also copying all dependent assemblies of that DLL from the 32 bit version of the GAC to my bin. Not only do I not want these files being copied from the GAC, I especially do not want the 32 bit versions for this 64 bit build. Has the behavior changed in msbuild 4.0? And does anyone know how to force msbuild to use the behavior in 3.5?

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• How to complie x64 asp.net website?

  - by Eran Betzalel

  I'm trying to compile (using Visual Studio) an ASP.Net website with the Chilkat library. The compilation fails due to this error: Could not load file or assembly 'ChilkatDotNet2, Version=9.0.8.0, Culture=neutral, PublicKeyToken=eb5fc1fc52ef09bd' or one of its dependencies. An attempt was made to load a program with an incorrect format. I've been told that this error occurs because of platform noncompliance. The weird thing is that although the compilation fails, the site works once accessed from a browser. My theory is that the IIS compilation uses csc.exe compiler from the Framework64 (64 bit) folder while the Visual Studio uses csc.exe compiler from the Framework (32 bit) folder. If this is acually it, how can I configure my Visual studio to run with the 64 bit compiler for ASP.Net sites? This is my current development configuration: Windows 7 (x64). Visual Studio 2008 Pro (x86 of course...). Chilkat library (x64) IIS/Asp.net (x64).

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• Informix & .NET

  - by Giuliano

  I'm connecting to Informix 6.5 using the IBM OLE DB Driver. Some clarification: Informix Dynamic Server Workgroup Edition. Please note that there are many versions of IDS/WE - it helps to be precise about which version you have. It might be something like 10.00.TC1; the version number could be as old as 7.xx.TCx, or as new as 11.50.TCx. If your server is not on Windows but on Unix - or is on 64-bit Windows - the letter 'T' would change to 'U' (32-bit Unix) or 'F' (64-bit - Unix or Windows), or even 'H' (a particular HP-UX configuration). When I try to create a dataset using the VS DataSet wizard, after clicking on test connection it tells me 'Base Table not found'? The OLEDB driver is the official one provided by IBM. The problem with the 'Table not found' dialog is that Visual Studio doesn't tell me the table name but only the error! Has anyone else had this problem?

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• Array Vs. Linked List

  - by Onorio Catenacci

  I apologize--this question may be a bit open-ended but I think there are probably definite, quantifiable answers to it so I'll post it anyway. A person I know is trying to learn C++ and software development (+1 to him) and he asked me why someone would want to use a linked list in preference to an array. Coding a linked list is, no doubt, a bit more work than using an array and he wondered what would justify the additional effort. I gave him the answer I know: insertion of new elements is trivial in linked list but it's a major chore in an array. But then I got to thinking about it a bit more. Besides the ease of insertion of a new element into a linked list are there other advantages to using a linked list to store a set of data vs. storing it in an array? As I said, I'm not meaning to start a long and drawn-out discussion. I'm just looking for other reasons that a developer might prefer a linked list to an array.

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• iOS Efficiency File Saving Efficiency

  - by Guvvy Aba

  I was working on my iOS app and my goal is to save a file that I am receiving from the internet bit by bit. My current setup is that I have a NSMutableData object and I add a bit of data to it as I receive my file. After the last "packet" is received, I write the NSData to a file and the process is complete. I'm kind of worried that this isn't the ideal way to do it because of the limitations of RAM in a mobile device and it would be problematic to receive large files. My next thought was to implement a NSFileHandle so that as the file arrives, it would be saved to the disk, rather than the virtual memory. In terms of speed and efficiency, which method do you think will work decently on an iOS device. I am currently using the first, NSMutableData approach. Is it worth changing my app to use the NSFileHandle? Thanks in advance, Guvvy

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• Global WH_CBT hook DLL is loaded into some processes only

  - by kriau

  The main program calls the function SetHook in the wi.dll to install global WH_CBT hook. bool WI_API SetHook() { if (!g_hHook) { g_hHook = SetWindowsHookEx(WH_CBT, (HOOKPROC) CBTProc, g_hInstDll, 0); } return g_hHook != NULL; } I presume after installing global hook, wi.dll should be loaded into each process' address space. However wi.dll is loaded in to some processes only. For example, if I start Skype, MS Word I can see that wi.dll is loaded into these processes as well (using Process Explorer), however if I run Firefox, uTorrent, Adobe Reader then wi.dll is not loaded into these processes. I'm using W7 64-bit, main program and wi.dll is 32-bit, all programs mentioned here is 32-bit programs as well. Any ideas why that happens? Thanks in advance.

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• Coldfusion 9 installation problem with IIS7

  - by Saul

  Windows web server 2008 R2 64 bit, CF9 64 bit, IIS7, ISAPI extensions and filters and II6 metabase compatability installed. OS is on C default, and trying to install CF to D: Testing IIS and it shows index.html correctly from c:\inetpub\wwwroot at http://localhost/index.html Then I install CF to D:\ , single standard server licence, select run with all IIS sites, select C:\inetpub\wwwroot as the web root for administrator, and when it gets to the bit where it is supposed to open up administrator to complete the installation it opens up the browser with a 500 error. Now when I go back to http://localhost/index.html I also get a 500 error, if i uninstall CF I can again reach the html page. CFIDE has been installed in C:\inetpub\wwwroot presumably correctly. Can anyone tell me where I'm going wrong please. Update The exact IIS error is HTTP Error 500.0 - Internal Server Error The page cannot be displayed because an internal server error has occurred. Module IsapiModule Notification ExecuteRequestHandler Handler AboMapperCustom-28262 Error Code 0x800700c1 Requested URL http://127.0.0.1:80/test.htm Physical Path C:\inetpub\wwwroot\test.htm Logon Method Anonymous Logon User Anonymous

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• Combining prefixes in SSE

  - by Nathan Fellman

  In SSE the prefixes 066h (operand size override) 0F2H (REPNE) and 0F3h (REPE) are part of the opcode. In non-SSE 066h switches between 32-bit (or 64-bit) and 16-bit operation. 0F2h and 0F3h are used for string operations. They can be combined so that 066h and 0F2h (or 0F3h) can be used in the same instruction, because this is meaningful. What is the behavior in an SSE instruction? For instance, we have (ignoring mod/rm for now): 0f 58 -- addps 66 0f 58 -- addpd f2 0f 58 -- addsd f3 0f 58 -- addss But what is this? 66 f2 0f 58 And how about? f2 66 0f 58 Not to mention the following which has two conflicting REP prefixes: f2 f3 0f 58 What is the spec for thse?

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• Make it so you can't stop command with CTRL+C

  - by Xero

  So, I was playing some Zork 1, and I went to copy some text to show a friend of mine I accidentally forgot to hold the shift key when pressing CTRL+C. This stopped the command and I lost my Zork data, is there some sort of "helpful" tip out their that I can to prevent from stopping the command when press the keys CTRL+C? Note that I'm running the game zork via Terminal (emulator), I installed it with these steps: http://www.eugenemdavis.com/playing-zork-linux-frotz

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• WxPython Incompatible With Snow Leopard?

  - by Alex

  Hello all, Recently I upgraded to Snow Leopard, and now I can't run programs built with wxPython. The errors I get are (from Eclipse + PyDev): import wx File "/var/tmp/wxWidgets/wxWidgets-13~231/2.6/DSTROOT/System/Library/Frameworks /Python.framework/Versions/2.6/Extras/lib/ python/wx-2.8-mac-unicode/wx/__init__.py", line 45, in <module> File "/var/tmp/wxWidgets/wxWidgets-13~231/2.6/DSTROOT /System/Library/Frameworks/Python.framework/Versions/2.6/Extras/lib /python/wx-2.8-mac-unicode/wx/_core.py", line 4, in <module> ImportError:/System/Library/Frameworks /Python.framework/Versions/2.6/Extras/lib/python /wx-2.8-mac-unicode/wx/_core_.so: no appropriate 64-bit architecture (see "man python" for running in 32-bit mode) I don't really understand them and would appreciate if you could help me to do so, also, if you do know what's going on, how can I go about fixing them? Maybe this has something to do with the fact that Snow Leopard is 64-bit? Thanks!!

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• Why is Read-Modify-Write necessary for registers on embedded systems?

  - by Adam Shiemke

  I was reading http://embeddedgurus.com/embedded-bridge/2010/03/different-bit-types-in-different-registers/, which said: With read/write bits, firmware sets and clears bits when needed. It typically first reads the register, modifies the desired bit, then writes the modified value back out and I have run into that consrtuct while maintaining some production code coded by old salt embedded guys here. I don't understand why this is necessary. When I want to set/clear a bit, I always just or/nand with a bitmask. To my mind, this solves any threadsafe problems, since I assume setting (either by assignment or oring with a mask) a register only takes one cycle. On the other hand, if you first read the register, then modify, then write, an interrupt happening between the read and write may result in writing an old value to the register. So why read-modify-write? Is it still necessary?

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• Can I define keyboard shortcuts using the Super key?

  - by Rasmus

  In 10.04, I had a lot of keyboard shortcuts defined using Super/Mod4 and one single other key, Super+O ran Opera Super+W opened Nautilus pointing to my Work folder, etc. In 11.04, these do not seem to work -- only Super+R works to run the terminal, and Super+Shift+W successfully runs Nautilus. Is there some way I can get these to function again? Adding them in Keyboard Shortcuts does not work, and neither does adding commands in CompizConfig Settings Manager.

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• Skype Mac API - Use AppleScript or 5 year old API?

  - by Andrew

  I have a x86_64 app that I would like to have optionally read Skype status messages. However, the 5 year old skype mac framework is 32-bit, and if there is a way to have that compile within a 64-bit app, I haven't found it. My question is, basically, how should I go about doing this? I really only need to get and set the USERSTATUS AWAY/ONLINE string. Using AppleScript, a "Should Skype allow this" dialog pops up... every time. This is highly inefficient and downright irritating. Advice? I'm considering writing a 32-bit CLI wrapper, but that seems like overkill.

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• Cannot add custom keyboard shortcut

  - by krasilich

  I'm trying to assign custom shortcut to launch my own script (I don't need it in terminal window, just launch it) So, I went to Settings - Keyboard - Shortcuts - Custom Shortcuts, pressed the button with "+" and entered the name of shortcut and the command itself. But then I cannot bind keys to that shortcut. I selected a new row and pressed needed keys (Shift + F3) and nothing happens. I can change the keys for system shortcuts, but do not have any luck with my own. Any ideas?

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