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  • Business Owners - What Remote Desktop Solution Do You Use To Service Your Clients PCs?

    - by Sootah
    Howdy fellow computer geeks, I am the owner of a local computer repair business that primarily services its clients on-site. On the occasions that we do service the machines in the office we generally have one of our techs pick the computer up while they are out and about and bring it back with them. Only rarely will we require the customer to bring us the computer themselves. In order to reduce costs, be much more efficient, and potentially expand our market far beyond what would be feasible with travel required; I am looking at ways that we can service our clients remotely whenever possible. What we're in need of is a solid remote desktop application that will be incredibly easy for our customers to connect to, as well as be robust enough that we don't need the client babysitting the computer during the entire repair. Ideally I would like to use a web-based solution so that we don't have to walk the customers through installing, connecting, and configuring it over the phone. This would be unacceptable because of the level of service they are used to. Effectively we'd want them to be able to just go to a URL, enter a PIN or something, and then they are connected and ready to rumble. (Obviously the option to just email them a link that'd do all this for them would be what we'd be aiming for) Along with the ease of use factor, we would need the product to not require any further intervention on the part of the client after we have connected. Nobody is going to be happy if we have to call them every 15 minutes so they can reconnect to us every time we reboot - so auto-reconnect is an absolute must. The only product I know of right now that does any of this is LogMeIn Rescue. It allows unattended access, the applet is lightweight and installs quickly, and the customer can either enter a PIN on the site or just click a link emailed to them in order to connect. The only real downside I see to LogMeIn Rescue is that it's $120.00/month per technician. While we'd ultimately end up saving far more than that per month just in fuel costs alone, I'd like to explore any other options out there that I may not have come across. So - Are there any equally good products out there? If so what are they, why do you recommend them, how have you been utilizing them yourself, and what do they cost? Thanks in advance for your help! -Sootah

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  • Change default font in MS word 2010?

    - by Nano8Blazex
    I don't believe this has been asked before, and I'm curious, Is there any way to change the default font in MS Word 2010 beta? Or MS Word 2007? I'm getting really tired of changing fonts every time I write a document. I simply don't like the Calibri font and change it every time... and it's getting annoying. Thanks.

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  • CheckPoint SecuRemote / SecureClient on Vista 64

    - by cliff.meyers
    According to this page, CheckPoint's SecuRemote client is not supported on Vista 64: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit%5FdoGoviewsolutiondetails=&solutionid=sk36681 Unfortunately in working with the systems team they will not confirm if the other two clients (SSL Network Extender or Endpoint Connect) are supported by their environment. Does anyone know if it would be possible to do the following? Install VMware Workstation on my Vista 64 system (host) install a Vista 32-bit OS in a virtual machine (guest) Install SecuRemote VPN client within the guest (Vista 32) Get my Vista 64 machine (host) to use the VPN connection from the guest Any other ideas are more than welcome.

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  • Stack overflow in xp cmd console

    - by Dave
    I am using an older program whose source code I cannot see. I am using the cmd.exe console in windows xp. The program ran with no problems on an xp machine last year, while a stack overflow code 2000 error was observed on a different xp machine (easy fix - use the machine that works). I tried running the program on the previously working machine lately, and now am getting the same error. No changes to the os were made and I did not change the service pack version. Any ideas on how to get around this stack overflow error so I can use the program? Dosbox will at least open the program, however it does not run to completion. Thanks!

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  • sudo equivalent configuration on Solaris 10

    - by daedlus
    I am looking to configure on Solaris 10 to achieve the below: user=jon group=jtu jon is owner of /opt/app user=ken group=jtu ken is owner of /data On Linux I have added the below line %jtu ALL= NOPASSWD: /bin/*, /usr/bin/* so that jon is able to access /data/tmp and delete files. This doesn't work on solaris10 since there is no sudo by default. How do I configure Solaris 10 so jon can delete files in /data/tmp? Thanks

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  • How to fix GRUB after Windows breaks it, and how to edit the GRUB menu

    - by Rob Kam
    I had Windows XP and Ubuntu both installed. I could easily boot into either until Windows "fixed" the bootloader so that it now only boots into Windows. I guess there is no way to prevent Windows from doing this. So instead when it happens how do I quickly restore the GRUB bootloader? Also while I'm here: How do I edit the GRUB menu, to hide options I don't want and to change the default boot OS?

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  • How to make Ultra VNC viewer faster ?

    - by karthik
    I am trying to share the screen of a system A to another system B. The normal screen sharing is good. But when i run a 3-D program in System A and try to view it from System B, i see the screen frame by frame. The response time is too slow. My Req. is to show the 3-D program to another person. How can i make VNC faster, to its best ?

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  • How to make Ultra VNC viewer faster ?

    - by karthik
    I am trying to share the screen of a system A to another system B. The normal screen sharing is good. But when i run a 3-D program in System A and try to view it from System B, i see the screen frame by frame. The response time is too slow. My Req. is to show the 3-D program to another person. How can i make VNC faster, to its best ?

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  • Customize Firefox Status Bar?

    - by Steven Penny
    For web browsing I use Pale Moon. Pale Moon has a Status Bar, similar to what is now known as the Add-on Bar in Firefox. With Pale Moon when I hover over a link URL is shown in the status bar URL is shown instantly Entire width of status bar is allowed for URL, if necessary With Firefox when I hover over a link URL is shown in a tooltip in lower left corner URL is shown after intentional delay Only half the browser window width is allowed for URL Is there a way to make Firefox behave more like Pale Moon? No Status-4-Evar answers I realize Status-4-Evar might be the best solution here but I wish to see what, if any other options are out there. I will also accept well thought out and referenced answers as to why the Firefox way is "better".

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  • Create or Open an .xlsx file having >256 columns in MS Excel 2003

    - by Daredev
    I'm using Microsoft Office 2003. I have installed 'Microsoft Office Compatibility Pack for Word, Excel, Powerpoint 2007' to support new xml based formats (.docx, .xlsx, .pptx). Now given that I have installed Compatibility pack, can I create or open a Microsoft Excel 2007 file (.xlsx) having more than 256 columns in Excel 2003? If no, then how can I achieve the same. My observation: When I open a .xlsx file in Excel 2003 with compatibility, I can't see more than 256 columns (till Column IV).

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  • Keyboard layout per window

    - by Giorgi
    Hello, As you know when you change keyboard layout with alt-shift it affects all the windows of current application. Is it there any program which changes the behavior to per window? OS: Windows 7

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  • Fedora 12 xfce permissions

    - by ibrahimovich
    Hi all, I installed fedora 12 xfce and when i run Gigolo to mount windows partitions i get Authentication is required. In fedora 11 xfce there was a tool that change the system permission to allow any user to mount any partition,but i cant find it in fedora 12. please help me how to fix this problem and set all the permission needed for any other application.

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  • n900 Windows driver

    - by Walter White
    Hi all, I have an n900 and am attempting to use it for tethering. On Ubuntu Linux, this works perfectly fine, I don't need to install any drivers; however, on the Windows equivalent - Windows XP in my case, I don't seem to have any drivers for it. Is there a driver I need to download to make this happen, if so, where can I find it? Thanks, Walter

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  • Problem with shared ssh keys

    - by warren
    Following the process I've used in other environments (http://www.trilug.org/pipermail/trilug/Week-of-Mon-20080602/054712.html), I've tried setting-up shared keys between my Mac and my CentOS 4 webserver. I've seen the same problem with my older Ubuntu 7.10 workstation trying to connect via keys to the same webserver. I have tried both dsa and rsa keytypes (sshkeygen -t <type>). The sshd_config file on my webserver seems to be allowing key-based logins: RSAAuthentication yes PubkeyAuthentication yes AuthorizedKeysFile .ssh/authorized_keys And my .ssh/authorized_keys has my dsa and rsa keys added. Where should I be looking for what to change next to make key-based logins "Just Work™"? Is it related to the line #UseDNS yes and sshd is trying to do a reverse-lookup on my IP, but cannot because it's NAT'd?

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  • Recover files from corrupt filesystem

    - by Emile 81
    My situation: I have an older 80GB IDE internal hdd, with a few files on that I would like very much to recover: some word documents some latex documents (text files) and pictures (png, jpg, eps files) some other text documents and visual studio project files I had backed them (not the latex ones though) up using svn, but have not committed lately, and would loose a lot of work if I cant recover. the hdd seems to have lost its filesystem, i have no idea how it came about. I know it has/had 3 NTFS partitions, i know the files i want are on the second or third partition. I read http://superuser.com/questions/81877/recover-hard-disk-data Partition Find and Mount did not see all the partitions using intelligent scan TestDisk does (i think), I followed the step by step instructions here, but when I try to list the files it says: "Can't open filesystem, filesystem seems damaged." I'm not sure how to proceed here, as TestDisks wiki does not contain this error message afaik. I don't know if the hdd is gonna fail, or some prog has caused the filesystem to be corrupt, the hdd doesnt make a sound, so i guess that's good. I would like some guidance so I don't accidentally cause more damage. (eg. is it ok to let testdisk write the filesystem to disk? I'm pretty the partitions are listed ok, but not 100%)

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  • Can I install Microsoft Visual Web Developer w/o a SQL Server Express installation?

    - by lavinio
    When I attempt to install Microsoft Visual Web Developer 2010 Express, it forces an installation of SQL Server 2008 Express, which is okay. However, it forces it to have the instance name SQLEXPRESS instead being the default instance. I tried installing SQL Server 2008 Express first, but the Web Platform Installer 3.0 still wants to download and install the named instance, which then I have to uninstall. I'm putting together a guide that several others in my group will follow, so I'd like to not have to tell them to "install, then uninstall". So, is there any reasonable way to either (1) install VWD w/o SS, or (2) install VWD but configure SS do use the default instance?

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  • straight to grub prompt on boot

    - by cheshirekow
    I am very lost. I did a fresh install of Ubuntu 10.04 on a laptop. First reboot was fine. I ran all the recommended upgrades, and now every time I start I get just a grub>_ prompt. No error message, just the prompt, and a little banner at the top saying grub's version and telling me that I have minimal bash style editing. I've tried: 1) Re-installing grub via sudo grub-install sda (There is only one disk with only two partitions, one primary, and one for swap) 2) Changed GRUB_HIDDEN_TIMEOUT=10 GRUB_TIMEOUT=30 GRUB_CMDLINE_LINUX_DEFAULT="rootdelay=90" GRUB_CMDLINE_LINUX="rootdelay=90" in /etc/default/grub. No luck. I can boot with the following: grub> set root=(hd0,1) grub> probe (hd0,1) -u c00fadde-f7e8-45e7-a4da-0235605f756 grub> linux /boot/vmlinuz-2.6.32-21-generic root=UUID=c00fadde-f7e8-45e7-a4da-0235605f756 rootdelay=90 grub> initrd /boot/initrd.img-2.6.32-21-generic grub> boot And then everything seems to be fine from there. From the grub prompt if I try configfile /boot/grub/grub.cfg The screen clears and I get another grub prompt. So, seriously, what could the problem be? edit: Full text of /boot/grub/grub.cfg # # DO NOT EDIT THIS FILE # # It is automatically generated by /usr/sbin/grub-mkconfig using templates # from /etc/grub.d and settings from /etc/default/grub # ### BEGIN /etc/grub.d/00_header ### if [ -s $prefix/grubenv ]; then load_env fi set default="0" if [ ${prev_saved_entry} ]; then set saved_entry=${prev_saved_entry} save_env saved_entry set prev_saved_entry= save_env prev_saved_entry set boot_once=true fi function savedefault { if [ -z ${boot_once} ]; then saved_entry=${chosen} save_env saved_entry fi } function recordfail { set recordfail=1 if [ -n ${have_grubenv} ]; then if [ -z ${boot_once} ]; then save_env recordfail; fi; fi } insmod ext2 set root='(hd0,1)' search --no-floppy --fs-uuid --set c00fadde-f7e8-45e7-a4da-0235c605f756 if loadfont /usr/share/grub/unicode.pf2 ; then set gfxmode=640x480 insmod gfxterm insmod vbe if terminal_output gfxterm ; then true ; else # For backward compatibility with versions of terminal.mod that don't # understand terminal_output terminal gfxterm fi fi insmod ext2 set root='(hd0,1)' search --no-floppy --fs-uuid --set c00fadde-f7e8-45e7-a4da-0235c605f756 set locale_dir=($root)/boot/grub/locale set lang=en insmod gettext if [ ${recordfail} = 1 ]; then set timeout=-1 else set timeout=30 fi ### END /etc/grub.d/00_header ### ### BEGIN /etc/grub.d/05_debian_theme ### set menu_color_normal=white/black set menu_color_highlight=black/light-gray ### END /etc/grub.d/05_debian_theme ### ### BEGIN /etc/grub.d/10_linux ### menuentry 'Ubuntu, with Linux 2.6.32-21-generic' --class ubuntu --class gnu-linux --class gnu --class os { recordfail insmod ext2 set root='(hd0,1)' search --no-floppy --fs-uuid --set c00fadde-f7e8-45e7-a4da-0235c605f756 linux /boot/vmlinuz-2.6.32-21-generic root=UUID=c00fadde-f7e8-45e7-a4da-0235c605f756 ro rootdelay=90 rootdelay=90 initrd /boot/initrd.img-2.6.32-21-generic } menuentry 'Ubuntu, with Linux 2.6.32-21-generic (recovery mode)' --class ubuntu --class gnu-linux --class gnu --class os { recordfail insmod ext2 set root='(hd0,1)' search --no-floppy --fs-uuid --set c00fadde-f7e8-45e7-a4da-0235c605f756 echo 'Loading Linux 2.6.32-21-generic ...' linux /boot/vmlinuz-2.6.32-21-generic root=UUID=c00fadde-f7e8-45e7-a4da-0235c605f756 ro single rootdelay=90 echo 'Loading initial ramdisk ...' initrd /boot/initrd.img-2.6.32-21-generic } ### END /etc/grub.d/10_linux ### ### BEGIN /etc/grub.d/20_memtest86+ ### menuentry "Memory test (memtest86+)" { insmod ext2 set root='(hd0,1)' search --no-floppy --fs-uuid --set c00fadde-f7e8-45e7-a4da-0235c605f756 linux16 /boot/memtest86+.bin } menuentry "Memory test (memtest86+, serial console 115200)" { insmod ext2 set root='(hd0,1)' search --no-floppy --fs-uuid --set c00fadde-f7e8-45e7-a4da-0235c605f756 linux16 /boot/memtest86+.bin console=ttyS0,115200n8 } ### END /etc/grub.d/20_memtest86+ ### ### BEGIN /etc/grub.d/30_os-prober ### if [ ${timeout} != -1 ]; then if sleep --verbose --interruptible 10 ; then set timeout=0 fi fi ### END /etc/grub.d/30_os-prober ### ### BEGIN /etc/grub.d/40_custom ### # This file provides an easy way to add custom menu entries. Simply type the # menu entries you want to add after this comment. Be careful not to change # the 'exec tail' line above. ### END /etc/grub.d/40_custom ### output of update-grub Generating grub.cfg ... Found linux image: /boot/vmlinuz-2.6.32-21-generic Found initrd image: /boot/initrd.img-2.6.32-21-generic Found memtest86+ image: /boot/memtest86+.bin done contents of /boot total 14280 -rw-r--r-- 1 root root 640617 2010-04-16 09:01 abi-2.6.32-21-generic -rw-r--r-- 1 root root 115847 2010-04-16 09:01 config-2.6.32-21-generic drwxr-xr-x 3 root root 4096 2010-09-08 02:42 grub -rw-r--r-- 1 root root 7968754 2010-09-02 01:49 initrd.img-2.6.32-21-generic -rw-r--r-- 1 root root 160280 2010-03-23 05:37 memtest86+.bin -rw-r--r-- 1 root root 1687378 2010-04-16 09:01 System.map-2.6.32-21-generic -rw-r--r-- 1 root root 1196 2010-04-16 09:03 vmcoreinfo-2.6.32-21-generic -rw-r--r-- 1 root root 4029792 2010-04-16 09:01 vmlinuz-2.6.32-21-generic

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  • can I bundle multiple installs for Mac OSX and do them as a single script?

    - by Dov
    I have a lot of open source software to be installed for a course. We currently run on PCs that we provide. If we allow students to use their own Macs in Mac-centric schools, that means we have to load the software on those Macs. Rathern than have to load individual software, is there any way I can create a single file, mount it and run a script to install all packages? We are willing to simplify the installs by standardizing the locations to store the applications, since the students will have identical machines.

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