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• keyboard status leds not working

  - by feroxy

  Running Ubuntu 13.10 64bit The status leds are not working correctly on my new keyboard under Ubuntu. Pressing Caps Lock and Num Lock do not cause the leds to turn on/off to reflect their status. Rather I have a num lock led stuck on, and a caps lock led that never turns on. The actual function of the caps lock and num lock is unaffected though, just the leds not working. I am able to use ¨setleds¨ to turn the leds on an off from a console session, so I don´t think there's any hardware problem. Also the keyboard does not have the same problem under windows 7. Anyone have any solutions? thanks! The keyboard in question is a Monoprice mechanical gaming keyboard: http://www.amazon.co.uk/gp/product/B0081TQ83K/ http://www.monoprice.com/Product?c_id=114&cp_id=11401&cs_id=1140102&p_id=9181&seq=1&format=2 Which itself seems to be an own branded Qpad MK-85

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• BizTalk Server 2010 Beta available

  - by Rajesh Charagandla

  BizTalk Server 2010 Beta - Click Here to Download Overview: BizTalk Server 2010 offers significant enhancements to help integrate heterogeneous Line-of-business systems with Windows .NET and SharePoint based applications to optimize user productivity, gain business efficiency and increase agility . BizTalk Server 2010 allow .Net developers to take advantage of BizTalk services right out of the box to rapidly build solutions that need to integrate transactions and data from applications like SAP, Mainframes, MS Dynamics and Oracle. Similarly SharePoint developers can seamlessly use BizTalk services directly through the new Business Connectivity Services in SharePoint 2010. BizTalk Server 2010 includes new data mapping & transformation tool to dramatically reduce the development time to mediate data exchange between disparate systems. It also provide a new single dashboard to manage performance parameters and streamline deployments from development to test to production. BizTalk 2010 includes new, scalable Trading Partner Management (TPM) model with a graphical interface for flexible management of business partner relationships and efficient on-boarding process.

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• First Foray&ndash;About timeout

  - by SQLMonger

  It has been quite a while since I signed up for this blog site and high time that something was posted.  I have a list of topics that I will be working through and posting.  Some I am sure will have been posted by others, but I will be sticking to the technical problems and challenges that I’ve recently faced, and the solutions that worked for me.  My motto when learning something new has always been “My kingdom for an example!”, and I plan on delivering useful examples here so others can learn from my efforts, failures and successes.   A bit of background about me… My name is Clayton Groom. I am a founding partner of a consulting firm in St. Louis Missouri, Covenant Technology Partners, LLC and focus on SQL Server Data Warehouse design, Analysis Services and Enterprise Reporting solutions.  I have been working with SQL Server since the early nineties, when it still only ran on OS/2. I love solving puzzles and technical challenges.   Enough about me… On to a real problem… SSIS Connection Time outs versus Command Time outs Last week, I was working on automating the processing for a large Analysis Services cube.  I had reworked an SSIS package and script task originally posted by Vidas Matelis that automates the process of adding new and dropping old partitions to/from an Analysis Services cube.  I had the package working great, tested, and ready for deployment.  It basically performs a query against the source system to determine if there is new data in the warehouse that will require a new partition to be added to the cube, and it checks the cube to see if there are any partitions that are present that are no longer needed in a rolling 60 month window. My client uses Tivoli for running all their production jobs, and not SQL Agent, so I had to build a command line file for Tivoli to use to run the package. Everything was going great. I had tested the command file from my development workstation using an XML configuration file to pass in server-specific parameters into the package when executed using the DTExec utility. With all the pieces ready, I updated the dtsconfig file to point to the UAT environment and started working with the Tivoli developer to test the job.  On the first run, the job failed, and from what I could see in the SSIS log, it had failed because of a timeout. Other errors in the log made me think that perhaps the connection string had not been passed into the package correctly. We bumped the Connection Manager  timeout values from 20 seconds to 120 seconds and tried again. The job still failed. After changing the command line to use the /SET option instead of the /CONFIGFILE option, we tested again, and again failure. After a number more failed attempts, and getting the Teradata DBA involved to monitor and see if we were connecting and failing or just failing to connect, we determined that the job was indeed connecting to the server and then disconnecting itself after 30 seconds.  This seemed odd, as we had the timeout values for the connection manager set to 180 seconds by then.  At this point one of the DBA’s found a post on the Teradata forum that had the clues to the puzzle: There is a separate “CommandTimeout” custom property on the Data source object that may needed to be adjusted for longer running queries.  I opened up the SSIS package, opened the data flow task that generated the partition list table and right-clicked on the data source. from the context menu, I selected “Show Advanced Editor” and found the property. Sure enough, it was set to 30 seconds. The CommandTimeout property can also be edited in the SSIS Properties sheet. In order to determine how long the timeout needed to be, I ran the query from the task in the development environment and received a response in a matter of seconds.  I then tried the same query against the production database and waited several minutes for a response. This did not seem to be a reasonable response time for the query involved, and indeed it wasn’t. The Teradata DBA’s adjusted the query governor settings for the service account I was testing with, and we were able to get the response back down under a minute.  Still, I set the CommandTimeout property to a much higher value in case the job was ever started during a time of high-demand on the production server. With this change in place, the job finally completed successfully.  The lesson learned for me was two-fold: Always compare query execution times between development and production environments, and don’t assume that production will always be faster.  With higher user demands, query governors, and a whole lot more data, the execution time of even what might seem to be simple queries can vary greatly. SSIS Connection time out settings do not affect command time outs.  Connection timeouts control how long the package will wait for a response from the server before assuming the server is not available or is not responding. Command time outs control how long a task will wait for results to start being returned before deciding that the server is not responding. Both lessons seem pretty straight forward, and I felt pretty sheepish once I finally figured out what the issue was.  To be fair though, In the 5+ years that I have been working with SSIS, I could only recall one other time where I had to set the CommandTimeout property, and that memory only resurfaced while I was penning this post.

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• Supply Chain Professionals: Get Connected, Stay Current

  - by Stephen Slade

  Each day, thousands of supply chain professionals like you face challenges to lower inventory, collaborate better with distant partners and stretch the value from depleting resources.  Meeting ever-changing customer demands, with products getting to market faster and lifecycles shortning, the challenges grow even faster.  How do we respond? It’s amazing how much material is available on-line for our supply chain community. Many want to stay informed and be connected with better information. One great way to stay current on rapidly changing markets and solutions is to subscribe to the Value Chain Transformation newsletter published quarterly by the content staff at Oracle. In this edition, there’s a few great articles on Cloud, OpenWorld, events and products with solid customer testimony to share with you, our supply chain community.  Below is the link to the newsletter and how to subscribe Sept ‘12 Value Chain Newsletter: http://www.oracle.com/us/corporate/newsletter/archive/value-chain-and-procurement-1559127.html Subscription information is located at the bottom of the newsletter.

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• What Are Oracle Users Doing to Improve Availability and Disaster Recovery?

  - by jgelhaus

  What Are Oracle Users Doing to Improve Availability and Disaster Recovery? Download the recent database availability survey report, Enterprise Data and the Cost of Downtime, and watch the Webcast highlighting the results. The survey, conducted by the Independent Oracle Users Group, examined more than 350 data managers and professionals regarding planned and unplanned downtime, database high availability, and disaster recovery solutions. The findings will help you learn about: Leading causes of planned and unplanned downtime of Oracle users Different approaches to database high availability Why a majority of Oracle users commonly deploy Oracle Database with Oracle Real Application Clusters, Oracle Active Data Guard, and Oracle GoldenGate Register now to download the report and watch the Webcast.

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• Pensez à notre site de web tv pour les partenaires !

  - by swalker

  Nous souhaitons vous remercier chaleureusement pour votre forte mobilisation autour du projet « Mini Studio ITPlace.tv ». Merci d’avoir répondu présent ! 14 Interviews Partenaires Des IA Channel dignes des plus grands journalistes du 20h Des partenaires ravis de pouvoir s’exprimer Des contenus de valeurs autour de nombreuses thématiques Un remerciement tout spécial pour Loïc qui a su mobiliser 5 de ses partenaires autour de thématiques que nous avons peu l’habitude d’adresser (solutions cross Apps/Tech, Sécurité, etc…). Nous reviendrons vers vous rapidement pour vous présenter les montages vidéos finaux, et voir avec vos partenaires comment utiliser au mieux ces médias. Pour vous connecter : http://www.itplace.tv

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• SOLVED: IIS7, validateIntegratedModeConfiguration and inheritInChildApplications clash

  This article covers an edge case you might have encountered when using the inheritInChildApplications attribute with a web site hosted on IIS7 and provides two possible solutions to your problem. Scenario You are trying to set up a sub application in your website and you wrap the <location path="." inheritInChildApplications="false"> element around your <system.webServer> element to break dependencies between apps. Despite having followed the correct instructions...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Transform Your Portal Experience and Optimize Online Engagement

  - by Christie Flanagan

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Does your portal environment foster collaboration between your business and your customers? Are you effectively managing your customer, employee, and partner relationships and engagement? Can your users access information through Web, mobile, and social channels? Online engagement solutions give organizations the ability to listen and respond to their customers, provide targeted experiences, and encourage interaction among customers and employees.Join us for a webcast on Thursday, April 12, 2012 at 10 a.m. PT / 1 p.m. ET, where Sachin Agarwal, Senior Director of Product Management and Kellsey Ruppel, Senior Product Marketing Manager for Oracle WebCenter, will tell you how to transform your portal experience and optimize online engagement. With Oracle WebCenter, you can: Deliver an optimized online experience for your users Create contextually relevant, targeted online experiences Provide intuitive and secure access to back-office applications Manage and moderate interactive, multichannel social interactions Register today and learn how to make your portals more interactive and engaging across multiple channels.

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• Securely expose WebService from Enterprise Network to Internet Client

  - by hotzen

  Are there any standards (or certified solutions) to expose a (Web-)Service to the internet from a very security-sensitive network (e.g. Banking/Finance)? I am not specifically talking about WS-* or any other transport-layer security á la SSL/TLS, rather about important standards or certifications that must be obeyed. Are there any known products (coming from an SAP-environment) that can provide a "high-security proxy" of some sort to expose specific web-services to the internet? Any buzzwords that a CIO/CTO is aware of about this subject?

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• acer 1551 suspend/hibernate bug?

  - by user11050

  I put 64-bit Ubuntu 10.10 on my Acer 1551. It does not want to wake from suspend or hibernate. I have tried several different solutions to the apparent problem, but none have worked for me. Similar problem: Acer Aspire 1551 Will Not Wake After Suspend I tried what it suggested, no go. Also, I think it is taking my acer a while to boot-up what can I look into that may be causing it? I am new to ubuntu, and would like some help! thanks

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• Open Source Web-based CMS for writing and managing API documentation

  - by netcoder

  This is a question that have somewhat been asked before (i.e.: How to manage an open source project's documentation). However, my question is a little different because: We're not developing open source software, but proprietary software The documentation has to be hand-written, because we do not want to publish the actual software API documentation, but only the public API documentation I do want developers and project managers to write the documentation collaboratively Obviously, wikis are a solution, but they're very generic. I'm looking for a more specialized tool for this job. I've looked around and found a few like Adobe Robohelp, SaaS solutions and such, but I'd like to know if any open source software exists for that purpose. Do you know any Open Source Web-based CMS for writing and managing API and software documentation?

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• Big Data – Buzz Words: What is NewSQL – Day 10 of 21

  - by Pinal Dave

  In yesterday’s blog post we learned the importance of the relational database. In this article we will take a quick look at the what is NewSQL. What is NewSQL? NewSQL stands for new scalable and high performance SQL Database vendors. The products sold by NewSQL vendors are horizontally scalable. NewSQL is not kind of databases but it is about vendors who supports emerging data products with relational database properties (like ACID, Transaction etc.) along with high performance. Products from NewSQL vendors usually follow in memory data for speedy access as well are available immediate scalability. NewSQL term was coined by 451 groups analyst Matthew Aslett in this particular blog post. On the definition of NewSQL, Aslett writes: “NewSQL” is our shorthand for the various new scalable/high performance SQL database vendors. We have previously referred to these products as ‘ScalableSQL‘ to differentiate them from the incumbent relational database products. Since this implies horizontal scalability, which is not necessarily a feature of all the products, we adopted the term ‘NewSQL’ in the new report. And to clarify, like NoSQL, NewSQL is not to be taken too literally: the new thing about the NewSQL vendors is the vendor, not the SQL. In other words - NewSQL incorporates the concepts and principles of Structured Query Language (SQL) and NoSQL languages. It combines reliability of SQL with the speed and performance of NoSQL. Categories of NewSQL There are three major categories of the NewSQL New Architecture – In this framework each node owns a subset of the data and queries are split into smaller query to sent to nodes to process the data. E.g. NuoDB, Clustrix, VoltDB MySQL Engines – Highly Optimized storage engine for SQL with the interface of MySQ Lare the example of such category. E.g. InnoDB, Akiban Transparent Sharding – This system automatically split database across multiple nodes. E.g. Scalearc  Summary In simple words – NewSQL is kind of database following relational database principals and provides scalability like NoSQL. Tomorrow In tomorrow’s blog post we will discuss about the Role of Cloud Computing in Big Data. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• Le gestionnaire d'accès de Sun repris par des anciens de la société : OpenSSO devient OpenAM grâce à

  Le gestionnaire d'accès de Sun repris par des anciens de la société OpenSSO devient OpenAM sous l'égide de Simon Phipps, nouvel employé de ForgeRock Dans la famille des technologies de Sun dont on se demande ce qu'elles vont devenir avec leur rachat par Oracle, voici OpenSSO. OpenSSO est un gestionnaire d'accès à des services web, open source, fondé sur un mécanisme de single sign-on qui fournit « des services d'identité essentiels pour simplifier, de manière transparente, l'exécution de la connexion unique ». Sous l'égide d'Oracle, cette technologie était semble-t-il sur une voie de garage. Le géant du logiciel possédait déjà ses propres solutions avant même le rach...

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• What is the best way to restrict adult content on 12.04 LTS

  - by Stephen Myall

  I bought my kids a PC and installed 12.04 (Unity) on it. The bottom line is, I want my children to use the computer unsupervised while I have confidence they cannot access anything inappropriate. What I have looked at: I was looking at Scrubit which allows me configure my wifi router but this solution would also affect my other PC and mobile devices. This is not feasible as I just want the solution to work on one PC. I also did some Google searches and came across Nanny (it seems to look the part). My experience of OSS is that the best solutions frequently never appear first on a Google search list so my question is very specific. I want to leverage your knowledge and experience to understand “What is the best way to restrict adult content on 12.04 LTS” as this is important to me. Please don't answer this question "try this or that", then give me some PPA, I am looking for knowledge and experience from someone in my situation. Thanks in advance

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• The First Microsoft Dynamics NAV Builds on TFS 2010 Server

  - by ssmantha

  We are now successfully, able build Dynamics NAV solutions using the TFS Build workflow mechanisms. Lots of test builds were made, the builds can restore the NAV Database and start from a fresh solution, take latest of the NAV objects and then import it to Navision and call the compile method. The workflow is also able to generate FOB files as output which can be directly shipped to the customers. I think this is the First in the world implementation of the TFS build concepts in conjunction with NAV. I think this is a time to change the thinking caps and try to approach ERP development and include the practises of ALM into ERP Product Development.

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• TELERIK LAUNCHES NEW AUTOMATED TESTING TOOLS PRODUCT LINE

  TELERIK LAUNCHES NEW AUTOMATED TESTING TOOLS PRODUCT LINE Merger with ArtOfTest repositions Telerik as a major player in the automated testing market Waltham, MA, April 13, 2010 Telerik, a leading provider of development tools and solutions for the Microsoft? .NET platform, today announced the launch of WebUI Test Studio 2010, an innovative and easy-to-use automated web-testing solution. Encompassing essential web technologies such as ASP.NET AJAX, Silverlight, and MVC, Teleriks WebUI Test Studio...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Sonatype soumet le projet Open Source Tycho à la communauté Eclipse, la version 1.0 attendue pour Q3

  Bonjour, Sonatype a finalisé la proposition du projet Tycho en tant que projet Eclipse Le but de Tycho est de s'appuyer sur l'outil de build Maven pour construire des plugins Eclipse, features, update sites, applications RCP, et bundles OSGi. concrètement, Tycho correspond à un ensemble de plugins Maven. La liste des premiers committers serait à 100% Sonatype :Igor Fedorenko (project lead) Benjamin Bentmann Marvin Froeder Jason van Zyl Tycho se positionne sur le créneau des solutions Eclipse Buckminster, B3, PDE Build, et Athena. Certains d'entre vous se sont déjà intéressé à Tycho ? Que pensez...

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• SSD Tweaks for Ubuntu 12.04

  - by Mustafa Erdinç

  I need to tweak my Dell XPS 13z SSD for maximum performance and life cycle than I read the solutions explained here, but it is for 11.10 and my fstab is different. For now my fstab is looks like this: proc /proc proc nodev,noexec,nosuid 0 0 # / was on /dev/sda1 during installation UUID=abf5ce9e-bdb7-4b2f-a7bd-bbd9efa72a98 / ext4 errors=remount-ro 0 1 # /home was on /dev/sda2 during installation UUID=491427b2-7482-4483-b6eb-7c564b991aff /home ext4 defaults 0 2 # swap was on /dev/sda3 during installation #UUID=7551000d-e708-4e0f-9fd2-9f93119f63fb none swap sw 0 0 /dev/mapper/cryptswap1 none swap sw 0 0 tmpfs /tmp tmpfs mode=1777 And my rc.local is looks like this: echo noop > /sys/block/sda/queue/scheduler echo deadline > /sys/block/sda/queue/scheduler echo 1 > /sys/block/sda/queue/iosched/fifo_batch exit 0 Do you have any suggestions, what should I do? Regards

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• How can I copy/paste files via RDP in Kubuntu?

  - by Dai

  I recently installed the latest Kubuntu (x64) on my work machine as I am trying to migrate away from Windows. Unfortunately I use RDP very frequently to connect to customer's servers and need to be able to copy files across. I have tried the following packages with no luck: remmina rdesktop xfreerdp My latest attempt to solve this involved connecting one of my folders to the remote server, here is the command I used to launch rdesktop: rdesktop -5 -K -r disk:home=/home/dai -r clipboard:CLIPBOARD -r sound:off -x l -P 192.168.0.2 -u "administrator" -p pass The servers are not all running the same version of Windows, the one I've been trying so far is running Server 2003 R2. Customer servers range from Server 2000 to Server 2008. I've been Googling this like mad but all the solutions I find seem to fail, maybe because almost all the help out there assumes that I'm running Gnome. Sorry if this is a stupid question. Thanks in advance for your help. Edit: Copying and pasting text seems to work just fine, but that's not what I need.

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• Le prix de la DRAM s'effondre, les constructeurs en profitent pour doper leurs machines de mémoire

  Le prix de la DRAM s'effondre, les constructeurs en profitent pour doper leurs machines de mémoire Le cabinet d'analyses iSuppli s'est penché sur le marché de la mémoire, et il en a conclu que les prix des puces DRAM sont au plus bas, et que la descente se poursuit. Par exemple, un module DRAM DDR3 de 2GB coûtait 21 dollars en décembre 2010 (pour les professionnels) alors que son tarif avoisinait les 45 dollars en juin de la même année. Comment expliquer une telle dégringolade (plus de 50% de perte de valeur) ? "Les prix de la DRAM en général ont été affectés par le peu de demande en PC, surtout pendant la première moitié de 2010 ; à quoi se sont ajoutés des stocks gonflés de solutions de mémoire ...

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• Incremental file system backups

  - by brunopereira81

  I use Virtual Box a lot for distro / applications testing purposes. One of the features I simply love about it is virtual machines snapshots, its saves a state of a virtual machine and is able to restore it to its former glory if something you did went wrong without any problems and without consuming your all hard disk space. On my live systems I know how to create a 1:1 image of the file system but all the solutions I'v known will create a new image of the complete file system. Are there any programs / file systems that are capable of taking a snapshot of a current file system, save it on another location but instead of making a complete new image it creates incremental backups? To easy describe what I want, it should be as dd images of a file system, but instead of only a full backup it would also create incremental. I am not looking for clonezilla, etc. It should run within the system itself with no (or almost none) intervention from the user, but contain all the data of the file systems.

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• Think Global, Act Regional with Identity Globe Trotters

  - by Tanu Sood

  This month we will be introducing a new section on our blog. Titled “Identity Globe Trotters”, this will be a monthly series that would feature a regional topic the last Friday of every month. We would invite guest contributors from different regions to highlight a region-specific business issue, solution, highlight a customer implementation or a regional discussion of interest. If you have an Identity management topic in mind that you’d like featured in this section, do let us know. We look forward to engaging in meaningful discussions with you on global perspectives, regional solutions.

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• Exadata at Oracle Openworld - A guide to sessions

  - by Javier Puerta

  A large number of sessions focusing on Exadata will be taking place during the week of Oracle Openworld in San Francisco. To help you organize your schedule I am including below a list of sessions and events around Exadata that you will find of interest. PARTNER SPECIFIC SESSIONS Date/Time/Location  Session Sunday, Sep 30, 3:30 PM - 4:30 PM - Moscone South - 301 Building a Winning Services Practice with Oracle’s Engineered Systems.- This session kicks off a week-long session on Oracle’s engineered systems, from Oracle Database Appliance to Oracle Exadata, Oracle Exalogic, Oracle Exalytics, Oracle Big Data Appliance, and Oracle SPARC SuperCluster. Hear about what is to come in the week ahead in terms of engineered systems. As an ideal consolidation platform for database workloads, Oracle Exadata generates significant services opportunities. This session reviews the range of partner-led services that support Oracle Exadata deployments.   Monday, October 1st, 2011 at 15:30 - 18:00 PST Grand Hyatt San Francisco 345 Stockton Street, San Francisco (Conference Theater) (It is a 15 minute walk from OOW Moscone Center. See directions here) Exadata & Manageability EMEA Partner Community Forum.- Listen to other partners share their experiences in selling and implementing Exadata and Manageability projects, and have a direct dialogue with some of the Oracle executives that are driving the strategy of the company in these areas. Agenda Welcome - Hans-Peter Kipfer, VP, Engineered Systems Oracle EMEA Next challenges in building and managing clouds - Javier Cabrerizo, VP, Business Development for Exadata, Oracle Corp. Partner Experiences: IT modernization, simplification and cost reduction: The case of a customer in Transportation & Logistics with custom applications and SAP. - Francisco Bermudez, Country Leader Infrastructure Services, Capgemini, Spain Nvision cloud project - Dmitry Krasilov, Head of Oracle Competence Center, Nvision Group, Russia From Exadata Ready to Exadata Optimized: An ISV Experience - Miguel Alves, Product Business Solutions Manager, WeDo Technologies, Portugal To confirm your participation send an email to [email protected]  Wednesday, Oct 3, 11:45 AM - 12:45 PM - Marriott Marquis - Golden Gate B  Building a Practice with Exadata Database Machine.- As an ideal consolidation platform for database workloads, Oracle’s Exadata Database Machine generates significant services opportunities. In this session, learn about the range of partner-led services that support Exadata Database Machine deployments.  Other Engineered Systems sessions for Partners at the Oracle PartnerNetwork Exchange  Click here.-   OOW CUSTOMER SESSIONS   Download the Focus On Exadata guide for a full list of Exadata OOW sessions.  

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• Stop Saying "Multi-Channel!"

  - by David Dorf

  I keep hearing the term "multi-channel" in our industry, but its time to move on. It kinda reminds me of the term "ECR" or electronic cash register. Long ago ECR was a leading-edge term, but nowadays its rarely used because its table-stakes. After all, what cash register today isn't electronic? The same logic applies to multi-channel, at least when we're talking about tier-1 and tier-2 retailers. If you're still talking about multi-channel retailing, you're in big trouble. Some have switched over to the term "cross-channel," and that's a step in the right direction but still falls short. Its kinda like saying, "I upgraded my ECR to accept debit cards!" Yawn. Who hasn't? Today's retailers need to focus on omni-channel, which I first heard from my friends over at RSR but was originally coined at IDC. First retailers added e-commerce to their store and catalog channels yielding multi-channel retailing. Consumers could use the channel that worked best for them. Then some consumers wanted to combine channels with features like buy-on-the-Web, pickup-in-the-store. Thus began the cross-channel initiatives to breakdown the silos and enable the channels to communicate with each other. But the multi-channel architecture is full of duplication that thwarts efforts of providing a consistent experience. Each has its own cart, its own pricing, and often its own CRM. This was an outcrop of trying to bring the independent channels to market quickly. Rather than reusing and rebuilding existing components to meet the new demands, silos were created that continue to exist today. Today's consumers want omni-channel retailing. They want to interact with brands in a consistent manner that is channel transparent, yet optimized for that particular interaction. The diagram below, from the soon-to-be-released NRF Mobile Blueprint v2, shows this progression. For retailers to provide an omni-channel experience, there needs to be one logical representation of products, prices, promotions, and customers across all channels. The only thing that varies is the presentation of the content based on the delivery mechanism (e.g. shelf labels, mobile phone, web site, print, etc.) and often these mechanisms can be combined in various ways. I'm looking forward to the day in which I can use my phone to scan QR-codes in a catalog to create a shopping cart of items. Then do some further research on the retailer's Web site and be told about related items that might interest me. Be able to easily solicit opinions and reviews from social sites, and finally enter the store to pickup my items, knowing that any applicable coupons have been applied. In this scenario, I the consumer are dealing with a single brand that is aware of me and my needs throughout the entire transaction. Nirvana.

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• Free eBooks from Microsoft&ndash;We like free!

  - by Jim Duffy

  In a recent blog post I mentioned the availability of the Programming Windows Phone 7 ebook by Charles Petzold. Well I have good news, there are a number of additional FREE ebooks available from Microsoft to help you continue honing your tech skills. Moving to Microsoft Visual Studio 2010 Introducing Microsoft SQL Server 2008 R2 Own Your Future: Update Your Skills with Resources and Career Ideas from Microsoft Understanding Microsoft Virtualization Solutions (Second Edition) First Look Microsoft Office 2010 Windows 7 troubleshooting tips Introducing Windows Server 2008 R2 Deploying Windows 7, Essential Guidance I, for one, appreciate Microsoft making these resources available for free. I think it demonstrates their interest making sure we as developers and I.T. professionals have the resources we need to effectively solve the business problems we encounter. Have a day.

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