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• Is it good practice to analyse who introduced each bug?

  - by Michal Czardybon

  I used to analyse performance of programmers in my team by looking at the issues they have closed. Many of the issues are of course bugs. And here another important performance aspect comes - who introduced the bugs. I am wondering, if creating a custom field in the issue tracking system "Blamed" for reporting the person who generated the problem, is a good practice. One one hand it seems ok to me to promote personal responsibility for quality and this could reduce the additional work we have due to careless programming. On the other hand this is negative, things are sometimes vague and sometimes there is a reason such us "this thing had to be done very quickly due to a client's...". What to you think?

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• How can I identify unknown query string fragments that are coming to my site?

  - by Jon

  In the Google Analytics content overview for a site that I work on, the home page is getting many pageviews with some unfamiliar query string fragments, example: /?jkId=1234567890abcdef1234567890abcdef&jt=1&jadid=1234567890&js=1&jk=key words&jsid=12345&jmt=1 (potentially identifiable IDs have been changed) It clearly looks like some kind of ad tracking info, but noone who works on the site knows where it comes from, and I haven't been able to find any useful information from searching. Is there some listing of common query string keys available anywhere? Alternatively, does anyone happen to know where these keys (jkId, jt, jadid, js, jk, jsid and jmt) might come from?

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• What makes for a good JIRA workflow with a software development team?

  - by Hari Seldon

  I am migrating my team from a snarl of poorly managed excel documents, individual checklists, and personal emails to manage our application issues and development tasks to a new JIRA project. My team and I are new to JIRA (and issue tracking software in general). My team is skeptical of the transition at best, so I am also trying not to scare them off by introducing something overly complex at the start. I understand one of JIRA's strengths to be the customized workflows that can be created for a project. I've looked over the JIRA documentation and a number of tutorials, and am comfortable with the how in creating workflows, but I need some contextual What to go along with it. What makes a particular workflow work well? What does a poorly designed workflow look like? What are the benefits/drawbacks of a strict workflow with very specific states and transitions to a looser workflow, with fewer, broader defined states and transitions

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• How do you track bugs in your personal projects?

  - by bedwyr

  I'm trying to decide if I need to reassess my defect-tracking process for my home-grown projects. For the last several years, I really just track defects using TODO tags in the code, and keeping track of them in a specific view (I use Eclipse, which has a decent tagging system). Unfortunately, I'm starting to wonder if this system is unsustainable. The defects I find are typically associated with a snippet of code I'm working on; bugs which are not immediately understood tend to be forgotten, or ignored. I wrote an application for my wife which has had a severe defect for almost 9 months, and I keep forgetting to fix it. What mechanism do you use to track defects in your personal projects? Do you have a specific system, or a process for prioritizing and managing them?

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• Where can I find accessible bug/issue databases with complete revision history

  - by namenlos

  I'm performing some research and analysis on bug/issue tracking databases and more specifically on how programmers and teams of programmers actually interact with them. What I'm looking for involves understanding how those databases change over time. So what I don't need for example: is a database of all the bugs of some open source project as the bugs exist today. What I do need is a complete set of revision history for every issue/bug in the database. This would enable me to pick a specific datetime and say here were the list of all the issues/bugs that existed at that moment in time. Anyway know of some publicly accessible issue/bug databases that expose this revision data? Ideally, the revision would look something like this (shown for a single bug, with two revisions) ISSUEID PRI SEV ASSIGNEDTO MODIFIEDON VALIDUNTIL 1 2 2 mel apr-1-2010:5pm apr-1-2010:6pm 1 2 3 steve apr-1-2010:6pm NULL

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• How do you track bugs in your personal projects?

  - by bedwyr

  I'm trying to decide if I need to reassess my defect-tracking process for my home-grown projects. For the last several years, I really just track defects using TODO tags in the code, and keeping track of them in a specific view (I use Eclipse, which has a decent tagging system). Unfortunately, I'm starting to wonder if this system is unsustainable. The defects I find are typically associated with a snippet of code I'm working on; bugs which are not immediately understood tend to be forgotten, or ignored. I wrote an application for my wife which has had a severe defect for almost 9 months, and I keep forgetting to fix it. What mechanism do you use to track defects in your personal projects? Do you have a specific system, or a process for prioritizing and managing them?

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• Is it possible to track redirects to external sites from our subdomains?

  - by ChaBuku

  I have a handful of subdomains set up as redirects because we are using them for QR codes. I want to be able to track the QR code redirects (which are already set up and printed so no changing them at this point) and see the effectiveness of each. Here's two examples: http://qr.glorkianwarrior.com and http://ad.glorkianwarrior.com are set up to forward to our iTunes page (later on this year it may forward to Google Play or a specific landing page), is there any way on my server to track the redirect from the subdomain to iTunes and see where traffic is coming from first? I have the redirects set up through cPanel presently using subdomains. Edit: From the research I've seen I can't track a 301 directly. If I redirect to an internal page and then do a timed redirect to the iTunes link, how long will it take for the tracking script to track a hit?

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• google analytics - event tracking without affecting bounce rate

  - by cmancre

  Hi, I'm studding a way of using Google Analytics to track Ad impressions/clicks. Looks like event tracking is the way to go. Tracking clicks it's easy to implement. My doubt resides on impressions: using event tracking on page load will cut down my bounce rate to 0 using a second profile doesn't look elegant (leave it for last resource) GOAL: John loads page A and leave. Count 1 for impressions and 1 for bounce rate as it should. Is there a way of doing it with Google Analytics?

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• Google Website Optimizer not tracking conversions any more.

  - by Pickledegg

  In a nutshell my split tests aren't tracking conversions at all. My A/B pages are on http://www.mydomain.com, and my conversion page is the last stage of my shopping cart on https://secure.mydomain.com. I thought the most concise way of explaining this would be to post my page source code: http://pastebin.com/ru7dCDqD To summarize, the pages are being displayed correctly in my test report, but no conversions are being tracked.

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• IE9 GPO Setting "Configure Tracking Protection Lists"

  - by Daniel B

  I've just installed IE9 on my workstations and Server in our network. According to technet article http://technet.microsoft.com/en-us/library/gg699401.aspx There is a GPO setting for IE9 called "Configure Tracking Protection Lists" located at Windows Components\Internet Explorer\Privacy in the admistrative templates. I can find all the other IE9 settings in the GPO, but I cannot find this one. Does anyone know if there is an updated template, or if this setting was removed from the RC version of IE9? Thanks, Daniel

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• Track a Adobe Flash app hosted on multiple domains with Google Analytics

  - by roberkules

  I'm working on a flash app that's gonna be distributed to more and more partners (and obviously domains). It needs to be tracked aggregated and also separately. I implemented Google Analytics using gaforflash, tracking virtual pageviews and events inside the flash app. What I want to achieve: View an aggregated report of all partners. Identify the partner not by the domain (where the flash is used), but by a partnerID. Each partner needs access to the report of his domain. (no admin rights needed) I came up with this solution: Using only one "Web property" in Google Analytics. UA-XXXXXX-4 .example.com Set a custom/virtual hostname per partner. (GA's "utmhn" parameter) partner1.example.com partner2.example.com Create a profile for each partner, setting the filter to include only the relevant "subdomain" Problems that came up: The gaforflash library doesn't support overriding the host name. Possible workaround: The gaforflash source code is available, so I could add the functionality. Any goal from the "master" profile is not copied to the partners profile. profile 1: include traffic from hostname ^partner1\. profile 2: include traffic from hostname ^partner2\. Is it (very) bad to fake the hostname? Are there better approaches? Or what improvements could you think of? UPDATE: I'm looking primarily for a solid data structure inside Google Analytics regardless of the flash implementation. The only limitations: We need an aggregated view across all partners Our partners need to have access to their subset of data We want to identify the partner by a custom partnerID, not the domain

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• Referral traffic not appearing properly in Google Analytics

  - by Crashalot

  We have a partnership arrangement with another site where we pay them for users sent to us. However, they claim our referral numbers for them are lower than theirs by 50%. They are tracking clicks in Google Analytics (using events) while we are using visits in Google Analytics. Are we doing something wrong with our Google Analytics installation? <!-- Google Analytics BEGIN --> <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-12345678-1']); _gaq.push(['_setDomainName', 'example.com']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); </script> <!-- Google Analytics END -->

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• Chrome Time Track Is a Simple Task Time Tracker

  - by ETC

  If you don’t need advanced project tracking but still want to track how long it takes you to finish certain tasks or projects, Chrome Time Tracker is a free Chrome extension with a dead simple interface. Install the extension and a Time Track icon appears in your toolbar. Click it to create new tasks, delete old tasks, and start, stop, and reset your task timers. When the timer is running the icon changes to indicate you’re on the clock; pause the timer and it toggles back to the default icon. Hit up the link below to grab a copy. Chrome Time Track is free and works wherever Google Chrome does. Chrome Time Track [Google Chrome Extensions] Latest Features How-To Geek ETC How to Enable User-Specific Wireless Networks in Windows 7 How to Use Google Chrome as Your Default PDF Reader (the Easy Way) How To Remove People and Objects From Photographs In Photoshop Ask How-To Geek: How Can I Monitor My Bandwidth Usage? Internet Explorer 9 RC Now Available: Here’s the Most Interesting New Stuff Here’s a Super Simple Trick to Defeating Fake Anti-Virus Malware The Citroen GT – An Awesome Video Game Car Brought to Life [Video] Final Man vs. Machine Round of Jeopardy Unfolds; Watson Dominates Give Chromium-Based Browser Desktop Notifications a Native System Look in Ubuntu Chrome Time Track Is a Simple Task Time Tracker Google Sky Map Turns Your Android Phone into a Digital Telescope Walking Through a Seaside Village Wallpaper

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• GitHub: Are there external tools for managing issues list vs. project backlog

  - by DXM

  Recently I posted one of my the projects1 on GitHub and as I was exploring capabilities of the site, I noticed they have a rather decent issue tracking section. I want to use that section as a) other people can report bugs if they'd like and b) other people can see which bugs I'm aware of. However, as others have noted, issues list cannot be prioritized in order to create a project backlog. For now my backlog has been a text file, but I'd like to be able to have it integrated so the same information isn't maintained in different places. Having a fully ordered list, which is something we also practice at work, has been very useful as I can open one file, start with line 1 and fire off 2 or 3 items in one sitting without having to go back to a full issues/stories bucket. GitHub doesn't offer this. What GitHub does offer is a very nice and clean API so issues can easily be exported into anything else. I've searched to see if there are other websites (like Trello) that integrate with GitHub issues, but did not find anything. Does anyone know of such a product, service or offline tool? Those that use GitHub, what is your experience in managing backlog? I kinda hate the idea of manually managing two disconnected lists like some people seem to be doing with Wiki project pages. 1 - are shameless plugs allowed no this site? Searched but didn't find a definite answer. If it's bad practice, STOP and don't read further As a developer I got sick and tired of navigating to same set of folders 30 times a day, so I wrote a little, auto-collapsible utility that gets stuck to the desktop and allows easy access to the folders you constantly use.

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• Track sales and commission with third-party tool

  - by Andrew

  I have a clothing website where I link to various clothing retailers. I have reached an agreement with one of the retailers whereby they will pay a commission to us for every sale they make from traffic that was referred by our site. I need a mechanism for tracking how much commission should be paid to us, that involves as little work as possible to implement from their side. We both have Google Analytics. Option 1: They record a goal in their GA account whenever someone makes a purchase on their site. They see how many completed goals are marked as referral traffic from our site and calculate commission accordingly. The problem with this is that the whole process of calculating and paying commission will be manual. They will need to frequently check how many sales were generated by referral traffic from our site, and probably we will have to chase them for commission payments. Also - since we won't have access to their GA data - we will need to trust that they report all sales accurately. Option 2: Sign them up to an affiliate network like Commission Junction or Google's Affiliate Network, and connect to them through this network. The problem with this solution is that it seems too heavyweight; ideally we don't want to ask a retailer to go through the whole sign up process just to deal with us and pay us commission. I am assuming that there must be some lightweight service that tracks the number of sales by one site and pays commission accordingly to the other site, where the sign up and installation procedure is simple and fast.

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• What's the best way to manage error logging for exceptions?

  - by Peter Boughton

  Introduction If an error occurs on a website or system, it is of course useful to log it, and show the user a polite message with a reference code for the error. And if you have lots of systems, you don't want this information dotted around - it is good to have a single centralised place for it. At the simplest level, all that's needed is an incrementing id and a serialized dump of the error details. (And possibly the "centralised place" being an email inbox.) At the other end of the spectrum is perhaps a fully normalised database that also allows you to press a button and see a graph of errors per day, or identifying what the most common type of error on system X is, whether server A has more database connection errors than server B, and so on. What I'm referring to here is logging code-level errors/exceptions by a remote system - not "human-based" issue tracking, such as done with Jira,Trac,etc. Questions I'm looking for thoughts from developers who have used this type of system, specifically with regards to: What are essential features you couldn't do without? What are good to have features that really save you time? What features might seem a good idea, but aren't actually that useful? For example, I'd say a "show duplicates" function that identifies multiple occurrence of an error (without worrying about 'unimportant' details that might differ) is pretty essential. A button to "create an issue in [Jira/etc] for this error" sounds like a good time-saver. Just to re-iterate, what I'm after is practical experiences from people that have used such systems, preferably backed-up with why a feature is awesome/terrible. (If you're going to theorise anyway, at the very least mark your answer as such.)

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• How to bill a client for frequently-interrupted time

  - by Greg

  I find that when I'm working on hourly-billable projects (in particular, those that are research/design/architecture-oriented as opposed to straight coding) that I'm easily distracted by any number of things (email, grab a drink (loss of focus, but nature happens), link off the webpage I was reading, wandering mind (easy when the job calls for a lot of thinking), etc.) This results in very fragmented time, far too incremental IMO to accurately track with a timeclock, and some time very gray. I frequently end up billing for only some fraction of the elapsed time I spent in order to feel fair, but sometimes it takes a really long time to put in an 8-hour day. By contrast, when I've worked for salary I've not worried about whether I'm actively working at any given minute, I just get the job done, and I've never had anything but stellar reviews/feedback from past salaried employers, so I think I get the job done well. I personally believe in an 80/20 cycle: I get 80% of my work done during an inspired 20% of my time. But I have to screw around the other 80% of the time in order to get that first 20%. So the question: what billing/time-tracking policy can I adopt in order to be fair to my hourly customers without having to write off my own less-productive 80% that a salaried employer is willing to overlook in light of the complete package? Note: This question is not about how to be more productive or focused. It's about how to work around whatever salient limitations that I have in a way that's both fair to me and to my customers. Update: A little clarification (to pre-emptively stop some righteous indignation): I currently have a half dozen different project/client groups. It's not a great situation and I'm working at reducing it down to two, but that's my current reality. It's very easy to get off on a thread related to a different project than the one I'm clocking, and I'm not always conscious of it at the time. [I did not intend the question to mean that I was off playing games or making personal calls, etc., and have adjusted wording above to be clearer. Most of the time. I am only human, and sometimes the mind does force you to take a break! :-)]

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• Best practice for marking a bug as resolved in Bugzilla ?

  - by Vincent B.

  I am wondering what is the best way to handle the situation of marking a bug as resolved and providing a version of component/product in which this fix can be found. Context For a project I am working on, we are using Bugzilla for issue tracking, and we have the following: A product "A" with a version number like vA.B.C.D, This product "A" have the following components: Component "C1" with a version number like vA.B.C.D, Component "C2" with a version number like vA.B.C.D, Component "C3" with a version number like vA.B.C.D. Internally we keep track of which component versions have been used to generate the product A version vA.B.C.D. Example: Product "A" version v1.0.0.0 has been produced from component "C1" v1.0.0.3, component "C2" v1.3.0.0 and component "C3" v2.1.3.5. And Product "A" version v1.0.1.0 has been produced from component "C1" v1.0.0.4, component "C2" v1.3.0.0 and component "C3" v2.1.3.5. Each component is a SVN repository. The person in charge of generating the product "A" have only access to the different components tags folder in SVN, and not the trunk of each component repository. Problem Now the problem is the following, when a bug is found in the product "A", and that the bug is related to Component "C1", the version of product "A" is chosen (e.g. v1.0.0.0), and this version allow the developer to know which version of component "C1" has the bug (here it will be v1.0.0.3). A bug report is created. Now let's say that the developer responsible for component "C1" corrects the bug, then when the bug seems to be fixed and after some test and validation, the developer generates a new tag for component "C1", with the version v1.0.0.4. At this time, the developer of component "C1" needs to update the bug report, but what is the best to do: Mark the bug as resolved/fixed and add a comment saying "This bug has been fixed in the tags v1.0.0.4 of C1 component" ? Keep the bug as assigned, add a comment saying "This bug has been fixed in the tags v1.0.0.4 of C1 component, update this bug status to resolved for the next version of the product that will be generated with the newest version (v1.0.0.4 of C1)" ? Another possible way to deal with this problem. Right now the problem is that when a product component CX is fixed, it is not sure in which future version of the product A it will be included, so it is for me not possible to say in which version of the product it will be solved, but it is possible to say in which version of the Component CX it has been solved. So when do we need to mark a bug as solved, when the product A version include the fixed version of CX, or only when CX component has been fixed ? Thanks for your personal feedback and ideas about this !

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• Best practice while marking a bug as resolved with Bugzilla (versioning of product and components)

  - by Vincent B.

  I am wondering what is the best way to handle the situation of marking a bug as resolved and providing a version of component/product in which this fix can be found. Context For a project I am working on, we are using Bugzilla for issue tracking, and we have the following: A product "A" with a version number like vA.B.C.D, This product "A" have the following components: Component "C1" with a version number like vA.B.C.D, Component "C2" with a version number like vA.B.C.D, Component "C3" with a version number like vA.B.C.D. Internally we keep track of which component versions have been used to generate the product A version vA.B.C.D. Example: Product "A" version v1.0.0.0 has been produced from component "C1" v1.0.0.3, component "C2" v1.3.0.0 and component "C3" v2.1.3.5. And Product "A" version v1.0.1.0 has been produced from component "C1" v1.0.0.4, component "C2" v1.3.0.0 and component "C3" v2.1.3.5. Each component is a SVN repository. The person in charge of generating the product "A" have only access to the different components tags folder in SVN, and not the trunk of each component repository. Problem Now the problem is the following, when a bug is found in the product "A", and that the bug is related to Component "C1", the version of product "A" is chosen (e.g. v1.0.0.0), and this version allow the developer to know which version of component "C1" has the bug (here it will be v1.0.0.3). A bug report is created. Now let's say that the developer responsible for component "C1" corrects the bug, then when the bug seems to be fixed and after some test and validation, the developer generates a new tag for component "C1", with the version v1.0.0.4. At this time, the developer of component "C1" needs to update the bug report, but what is the best to do: Mark the bug as resolved/fixed and add a comment saying "This bug has been fixed in the tags v1.0.0.4 of C1 component" ? Keep the bug as assigned, add a comment saying "This bug has been fixed in the tags v1.0.0.4 of C1 component, update this bug status to resolved for the next version of the product that will be generated with the newest version (v1.0.0.4 of C1)" ? Another possible way to deal with this problem. Right now the problem is that when a product component CX is fixed, it is not sure in which future version of the product A it will be included, so it is for me not possible to say in which version of the product it will be solved, but it is possible to say in which version of the Component CX it has been solved. So when do we need to mark a bug as solved, when the product A version include the fixed version of CX, or only when CX component has been fixed ? Thanks for your personal feedback and ideas about this !

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• DTO and Self Tracking Entities pattern in the entity framework

  - by kathy

  Hello, In What scenario that I have to use DTO's pattern in the entity framework the and not the Self Tracking Entities pattern? Can I start with Self Tracking Entities because it's easier to develop and then add DTO's in the next Phase ??? As always, your advice is greatly appreciated...

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• Email tracking techniques in php

  - by pandora

  Hi Everyone, I am doing a newsletter Management in php. I need to track the visitors who opens our newsletter, I have inserted the tracking image in newsletter thats seems to work little. Using Shift mailer there is option to embed an inline image to newsletter. Is it possible to track using this inline image? Is there any other techniques for tracking email.

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• How does NHibernate implement change tracking?

  - by Alice

  Does nhibernate proxies do any smart job to make change tracking efficient? Or does it only support what Entity Framework calls snapshot based change tracking?

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• Looking for a good free or cheap task tracking system

  - by JWood

  I've finally decided that pen and paper/whiteboards are not up to the job as my workload increases so I'm looking for a good task tracking system. I need something that can track tasks in categories (projects) and allow me to assign priority to each task. I've tried iTeamWork which requires projects to have an end time which is no good for me as at least one of my projects is ongoing. I also tried Teamly which was required tasks to be set to a specific day which is no good as tasks sometimes take more than a day and I would like them organised by priority rather than specific days. Preferably looking for something hosted but I'm happy to install on our servers if it supports PHP/MySQL. Oh, and an iPhone client would be the icing on the cake! Can anyone recommend anything?

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• Looking for a good free or cheap task tracking system

  - by JWood

  I've finally decided that pen and paper/whiteboards are not up to the job as my workload increases so I'm looking for a good task tracking system. I need something that can track tasks in categories (projects) and allow me to assign priority to each task. I've tried iTeamWork which requires projects to have an end time which is no good for me as at least one of my projects is ongoing. I also tried Teamly which was required tasks to be set to a specific day which is no good as tasks sometimes take more than a day and I would like them organised by priority rather than specific days. Preferably looking for something hosted but I'm happy to install on our servers if it supports PHP/MySQL. Oh, and an iPhone client would be the icing on the cake! Can anyone recommend anything?

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• Change Block Tracking settings not retained for a VM on VMWare 5.5

  - by Chris

  I'm trying to enable Change Block Tracking as per this VMWare KB article but the setting ctkEnabled is not being retained in the advanced options or being added to the vmx file. The setting scsi0:0.ctkEnabled is being retained and I see a file vmname-ctk.vmdk in the datastore. I've verified that the vm doesn't have any snapshots but don't see any other suggestions in the KB (or google, of course.) Edit: The last comment on this community post. It's a slightly different circumstance, but suggests that there is an known bug editing these settings in the web-gui.

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