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  • Live chat solutions

    - by Lèse majesté
    What good live chat/live help solutions are available (preferably for use on a site hosted on a LAMP stack and free)? I'm looking for a way to allow our sales and customer service reps to talk directly with visitors to our site. I've looked at phpopenchat, but it looks very unpolished. The only other free live chat app I've come across looked egregious. The aesthetics and UI design alone made me shudder to think what the underlying code might look like. This isn't a critical feature, and it wouldn't be hard to code up myself, so I'm not really looking for commercial software or paid services (unless there's a really compelling reason to use them). I'm just wondering if any other webmasters have come across a satisfactory free/open source solution for providing live customer support on their website. As a side note, live voice chat would also be an option, but it has to be be designed (or customizable) for customer support rather than a public chatroom. Edit: Looking at the responses, it looks like there probably aren't going to be many free solutions for this type of business-oriented chat solution, so feel free to post answers even if they are commercial solutions as long as they're a good value. Also feel free to post any alternate live support solutions (such as the Skype recommendation) that could be in someway integrated with a website. This will give me a good lay of the land for what people are actually using for live support, and I think will be more helpful to others reading this question.

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  • When creating an library published on CodePlex, how "bad" would it be for the unit-test projects to rely on commercial products?

    - by Lasse V. Karlsen
    I have started a project on CodePlex for a WebDAV server implementation for .NET, so that I can host a WebDAV server in my own programs. This is both a learning/research project (WebDAV + server portion) as well as a project I think I can have much fun with, both in terms of making it and using it. However, I see a need to do mocking of types here in order to unit-testing properly. For instance, I will be relying on HttpListener for the web server portion of the WebDAV server, and since this type has no interface, and is sealed, I cannot easily make mocks or stubs out of it. Unless I use something like TypeMock. So if I used TypeMock in the unit-test projects on this library, how bad would this be for potential users? The projects are made in C# 3.5 for .NET 3.5 and 4.0, and the project files was created with Visual Studio 2010 Professional. The actual class libraries you would end up referencing in your software would of course not be encumbered with anything remotely like this, only the unit-test libraries. What's your thoughts on this? As an example, I have in my old code-base, which is private, the ability to just initiate a WebDAV server with just this: var server = new WebDAVServer(); This constructs, and owns, a HttpListener instance internally, and I would like to verify through unit-tests that if I dispose of this server object, the internal listener is disposed of. If, on the other hand, I use the overload where I hand it a listener object, this object should not be disposed of. Short of exposing the internal listener object to the outside world, something I'm a bit loath to do, how can I in a good way ensure that the object was disposed of? With TypeMock I can mock away parts of this object even though it isn't accessed through interfaces. The alternative would be for me to wrap everything in wrapper classes, where I have complete control.

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  • Write this java source in Clojure

    - by tikky
    Need to write this code in clojure.... package com.example.testvaadin; import javax.servlet.ServletException; import javax.servlet.http.HttpServletRequest; import clojure.lang.RT; import com.vaadin.Application; import com.vaadin.terminal.gwt.server.AbstractApplicationServlet; public class Clojure4Vaadin extends AbstractApplicationServlet { @Override protected Class getApplicationClass()throws ClassNotFoundException { return Application.class; } @Override protected Application getNewApplication(HttpServletRequest request) throws ServletException { try { RT.load(getServletConfig().getInitParameter("script-name"), true); return (Application)RT.var(getServletConfig().getInitParameter("package-name"),getServletConfig().getInitParameter("function-name")).invoke(new String[0]); } catch (Exception e) { throw new ServletException(e); } } }

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  • Cache-control for permanent 301 redirects nginx

    - by gansbrest
    I was wondering if there is a way to control lifetime of the redirects in Nginx? We would liek to cache 301 redirects in CDN for specific amount of time, let say 20 minutes and the CDN is controlled by the standard caching headers. By default there is no Cache-control or Expires directives with the Nginx redirect. That could cause the redirect to be cached for a really long time. By having specific redirect lifetime the system could have a chance to correct itself, knowing that even "permanent" redirect change from time to time.. The other thing is that those redirects are included from the Server block, which according the nginx specification should be evaluated before locations. I tried to add add_header Cache-Control "max-age=1200, public"; to the bottom of the redirects file, but the problem is that Cache-control gets added twice - first comes let say from the backend script and the other one added by the add_header directive.. In Apache there is the environment variable trick to control headers for rewrites: RewriteRule /taxonomy/term/(\d+)/feed /taxonomy/term/$1 [R=301,E=expire:1] Header always set Cache-Control "store, max-age=1200" env=expire But I'm not sure how to accomplish this in Nginx.

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  • A New Closed Source Viral License

    The copyleft provisions of the GPL (GNU General Public License) require that any changes or additions to a GPL licensed work must itself be licensed under terms that adhere to the GPL. Critics of these copyleft provisions have derogatively labeled the GPL as a viral license. Such criticism points out that any code that seeks to incorporate GPL licensed code must itself adhere to the terms of the GPL, thus potentially infecting other code with its restrictions. This has caused many developers of...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Using Upstart after building Apache & Mysql from source.

    - by Tek
    I'm using Ubuntu 10.10, Apache 2.2.17 and Mysql 5.5.10. I need some assistance getting Apache and Mysql running on boot. Reading the getting started over at upstart website attempting to get it to work. I added /etc/init/apache2.conf along with the following line: exec /usr/local/apache2/bin/apachectl I'm probably doing everything wrong, could someone point me in the right direction? Thanks. :)

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  • Caching Reverse-Proxy ISP Host for a Low-Bandwidth Server

    - by Casey
    I am building a webcam w/ HTTP server that will be running from a low-bandwith connection. The content on the site will be changing every 5 to 10 minutes. Instead of serving files directly from this connection, are there hosting companies that can act as a reverse proxy for my site? Therefore, if nobody is using the site, the local internet connection remains idle. And if I receive 1000 hits all at the same time, only one HTTP GET is required, and the hosting company (on a fat pipe) continues serving the other 999 requests? This doesn't sound like a very common usage model, but I feel like this would be the optimal solution to my situation.

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  • What makes a person contribute to opensource? [duplicate]

    - by Jibin
    This question already has an answer here: Why develop free, open source programs? [closed] 14 answers I know this is controversial, but.. There are many great projects like Apache Webserver or Hadoop provided by the OpenSource Community. I often feel that the people that actually benefit (financially), from these projects are developers like me, sitting in India, working for MNCs, who has never contributed anything to any opensource project so far, but earn handsomely due to my basic googling skills & the community provided documentation. Is it fair ? I mean no other industry in the world face such dilemma.Those who work get paid. I mean I almost am starting to feel guilty of taking such advantage of some thing that I contribute nothing to. I had to do projects every semester in college (we could choose projects) & I used to enjoy coding then. I want to contribute. But contributing to opensource is not a task [unlike college or office work]. And life is so busy .. Are all these opensource contributors really jobless ?[just kidding..] Could someone please share some personal experiences on how you guys started contributing or any advice on why I should contribute or what attitude in life makes you keep aside time or is it that you just crazly love writing code or is it that you just love to see your name in the contributors list or do you have a local coding group you hang out with ? Do you feel I am destined to do this ? This is my part of contributing back to the world ? Whats that basic mentality that make you guys want to contribute, while I just want to finish my work and go home. What makes you guys tick ?

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  • Java Developers: Open-source Modules, Great Tools, Opportunity.

    - by Paul Sorensen
    The role of Java developer may just be better than ever. An excellent article in Java Magazine discusses the availability of web-based tools that help development teams more effectively manage their projects and modules. If you are a Java developer you should definitely read this article. I especially like the Expert Opinions scattered throughout the article. These highlight real-world usage of the latest and greatest development tools.  As you consider steps to move your career forward, consider Java certification. Oracle has over 15 unique Java certification credentials available. The process of becoming certified in Java and preparing for your exams will require you to study, learn and practice (code). All of this activity will help you sharpen your skills and increase your working knowledge of Java - making you a better developer and more valuable member of your team. You can use the Certification Finder on the Oracle certification homepage to find a Java certification that is right for you. Thanks! 

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  • Should Git be used for documentation and project management? Should the code be in a separate repository?

    - by EmpireJones
    I'm starting up a Git repository for a group project. Does it make sense to store documents in the same Git repository as code - it seems like this conflicts with the nature of the git revision flow. Here is a summary of my question(s): Is the Git revisioning style going to be confusing if both code and documents are checked into the same repository? Experiences with this? Is Git a good fit for documentation revision control? I am NOT asking if a Revision Control System in general should or shouldn't be used for documentation - it should. Thanks for the feedback so far!

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  • What's the proper way to merge two projects in source control software

    - by Mallow
    I'm using Fossil-SCM to maintain my projects. Since I don't work in a team I usually have just a very linear branch of development: 1.0 - 1.1 - 1.2 I'm wondering what the procedure is when you have one project who's task is about to be given to a related project. And thereby rendering the first project obsolete. Although I tend to rewrite most of my code if I don't remember having already written it, I still would like to keep the code archived. And I'ld rather not have a fossil repo that just is dead. Can I merge it? Is that the proper way of handling this? For example the code was extracting data from an excel file in order to format an HTML page. Now, I've convinced my employer to move their excel spreadsheet into a database to decrease redundancy, increase efficiency and yaddy yadda. Since I can now make logical queries that don't have to jump hoops to preform using the database I won't need the extra vbs files that originally manipulated the excel file. Technically I would be porting part of the existing code into the current new project. Since it already has it's own trunk, would it be advisable to combine the trunk of a different project to this one, and how would I do that exactly?? SO I guess my tree would look like this, and I haven't seen examples of software branching that resemble this inverted tree before so I'm wondering what the norm for a situation like this?

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  • Expanding existing DVCS Wiki

    - by A Lion
    A portion of my job is to maintain technical documentation for a rapidly expanding manufacturing company. Because it is only a portion of my job and the company's product line is expanding so quickly, I can't stay on top of the documentation. As a result, I've been yearning for an information management system with a handful of specific features. I've found many products that have a subset, but none that have all the features I'm looking for. I'm at the point of picking an existing product and expanding it to cover my desired feature set, however, this will be a pet project and I will be learning the underlying language as I go. So, the main question is which existing product will be the easiest to expand to cover the full feature set and has a relatively easy to learn language? Alternatively, have I missed another existing program that will cover the feature set or should be in my list of "close, but not quite there"? Feature Set web interface based on a distributed version control system (e.g., git) easy to edit by logged in novices (e.g. wiki, multimarkdown) outputs in more traditional formats (e.g., doc, odt, pdf) edits held in queue until editor/engineer/manager approves them (e.g., MS Word editing) [this is the really big elephant in list - suggestions on where to start appreciated] edits held in queue specifically for engineer approval [extra limb of the elephant in the list] well-supported in the open source community Closest, but not quite there ikiwiki - http://ikiwiki.info (php) lots of awesome functionality and extensions, including easy to edit and based on DVCS lacks a review/forward for review queue appears to be well-supported within the OSS community gitit - http://gitit.net/ (haskell) easy to edit and based on DVCS lots of outputs in traditional formats a great web-based gui diff interface lacks a review/forward for review queue appears to be primarily maintained by one individual

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