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• Erase just the free space on my hard drive

  - by Patriot

  I'm about to give away an older computer with just the Windows XP operating system intact and all other programs uninstalled. However, upon peeking at the "free space" with software called "Recuva", I notice lots of deleted things that could be recoverable. Some of these include sensitive data files, pdfs, and other personal items that I would not want retrieved. I ran a program called "Eraser" to try and overwrite that data, but it failed to do an adequate job. I also tried to do the job with "Glary Utilities" but it failed too. Short of installing a new, very cheap hard drive and re-installing the bare bones operating system, I'm out of ideas. EDIT - WOW!!! I was not really expecting this many GREAT ideas. My next question is this. If I go the DBAN route and truely wipe the hard drive, then restore my disc image (I use Acronis True Image) will it also restore the free space data? Does imaging just copy readable data? I have an old image of when the OS was first installed.

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• LAMP server VM issues

  - by nullArray

  After getting a recommendation to salvage a wiki by installing a LAMP server, I went on the prowl for a good virtualized one. I used the VMware Player version. Since the windows box has Bonjour, I can, for example, go to http://lamp.local. and it works see the web client. The problem is, I can't ssh to a directory to scp the files I need, mount a usb thumbdrive (usbfs is unsupported) nor get samba working. I can't even update the ubuntu installation, it fails. I've tried bridged, nat and host-only networking settings in VMware Player. Bridged gives me an undefined IP, while the other two each have different IPs. All three settings allow me to access the web config, but none of them give me samba access. Windows usually freezes, then reports that it cannot connect. I'd rather not wipe a box to do a dedicated install, is there I way I can get this VM working, or are there better LAMP VMs out there? This one came already working and set up with VMware Player, so I thought it would be perfect... Thanks,

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• Changing order of Thunderbird email address autocomplete?

  - by Brooks Moses

  I recently did a system wipe and installed Thunderbird 3.0, and imported all of my email setup from a previous Thunderbird 2.0 installation. Almost everything is working fine, but I'm having a problem with the autocomplete in email addresses when writing messages. The relevant behavior is this: In the old 2.0 installation, the autocomplete appeared to know which email addresses I used most frequently, and so when I typed "m" in the address line, it would pick as the default selection the "m"-person who I frequently write email to. (It's possible this is an illusion and it simply picked people in the order I added them to my address book.) Thus, I have become used to typing "m"-"enter" in the address field, and getting this person. In the current 3.0 installation, however, the autocomplete order has changed. It's not the same as it was, and it's not alphabetical. The result is that I'm spending extra time looking at the email address bar, and more annoyingly, half the time the old muscle-memory kicks in and I find myself with an email that's addressed to a couple of customers rather than to my boss and coworker. Thus, two questions: How does Thunderbird determine this autocomplete order, among a set of addresses all of which are in the same address book? How can I change this ordering to be what I want? (I have tried Google-searching, and found a number of incomplete answers, nearly all of which were for version 1.0 or thereabouts, and reference settings dialog boxes that no longer exist.)

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• Windows 7: Image thumbnails fail to appear

  - by Fopedush

  All right, I've got a pretty strange one here. Since I installed Windows 7 on this machine some time ago, image thumbnails have never worked properly. For the vast majority of images, they completely fail to show up, showing the icon of the default image viewing application instead. Please note that the “Always show icons, never thumbnails” option in folder options is not checked. I've taken a screenshot demonstrating the problem, here: Sometimes, a few image thumbnails will show up correctly, maybe about one in ten, with the rest failing as well. Another screenshot, with a handful of thumbnails visible, can be seen here: Windows explorer does not appear to make any effort to populate the missing thumbnails, and there is no appreciable CPU usage. I can leave a window with missing thumbnails open all night and they will still never appear. Newly created images never generate thumbnails, only images that have been on the system since day one will occasionally show them. This leads me to believe that explorer is set to show thumbnails, but whatever process is supposed to be in charge of actually generating them has failed somehow. In previous versions of windows, explorer.exe itself was responsible for thumbnail generation – has this changed? Any suggestions at all – even if you aren't sure that they will work – are welcome. I'd hate to have to wipe and reinstall on this machine for such a minor annoyance.

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• Windows XP Installation problems

  - by Samurai Waffle

  I'm having trouble installing Windows XP on a computer... My friend gave me her old computer, it was riddled with viruses and ran extremely slow. I did my best to clean it out, and after a bit I discovered it had a boot sector virus. So I downloaded the Ultimate Boot CD (installed it on a flash drive), and ran Darik's nuke and boot to completely wipe the hard drive. I then tried to reinstall Windows XP from a USB drive... It doesn't work. The computer just stalls and never boots. The computers dvd drive doesn't work, so I borrowed a spare drive that another friend had, and tried to run a Windows XP cd. For a bit I got the stop 7B error, but now it just stalls like the USB drive does. Since then I've booted back into the Ultimate Boot CD, and ran partition magic. Repartitioned the Hard Drive, and copied the files on the Windows cd to the hard drive. I was wondering if there is any way I can make it run the setup.exe off the hard drive. I have the UBCD at my disposal, but have yet to come up with a way to do it. Any help is greatly appreciated.

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• Active Directory Restricted Group confusion

  - by pepoluan

  I am trying to implement Restricted Group policy for my company's AD infrastructure, namely standardizing the local "Administrators" group. The documentation (and various webpages) said that the "Members of this group" policy will wipe out the "Administrators" group. However, an experiment made me confused: I created 2 GPOs: GPO-A replaces the Local Administrators with a list of domain users (e.g., "Alice" and "Bob") GPO-B inserts a domain user (e.g., "Charlie" -- not part of GPO A) into the Local Administrators Experiment 1: GPO-A gets applied first (link order 2) Everything happens as expected: GPO-A cleans out Local Admins and add "Alice" & "Bob" gets added; GPO-B adds "Charlie". Experiment 2: GPO-B is applied first What happens: "Charlie" gets added to the Local Admins group (which also contains 2 local users) The local users on the PC gets deleted, and "Alice" and "Bob" gets added. Result: Local Admins contain "Alice", "Bob", and "Charlie" My confusion: In Experiment 2, I thought GPO-A will totally erase the Local Admins group, including users added by GPO-B (since GPO-A gets applied after GPO-B). As it happens, it only erase local users from the Local Admins, but keeps the domain users. So, is that the way it should be? Or am I doing something incorrectly?

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• "The directory name is invalid" when trying to install drivers in Windows 7 via Device Manager

  - by Luke

  First off, this computer is not mine, it's a customer's system. Having said that... The hard drive was moved to a new motherboard, CPU, RAM combo, and booted up fine. Customer puts in driver CD, drivers won't load. He brings it into me. Under Device Manager for Windows 7 x64, I see lots of PCI to PCI bridge, one SMBus Controller, and about 20 Unknown Devices. Greeeeeat... So I start with the SMBus driver directly from the Asus website for the motherboard (P8H77-M Pro). If I install from the setup program, it tells me to reboot, then it starts the install. It gets half way through the setup, then fails (An unknown error occurred. Setup will exit). When I try to point to the folder from Device Manager, it starts copying files for the driver, even presents me with the proper name of the device, but says that an error has occurred there as well: The directory name is invalid. Doing some Googling, I saw that many people had this issue with Vista. K, Vista and 7 are similar, maybe the solutions are the same... But they aren't. I tried: Copying the entire driver folder and setup utility to the Program Files folder and running it / selecting it in DM Downloading another set of drivers in case this one is corrupt Disabling UAC Deleting and recreating the %WINDIR%\TEMP folder Removing all references to previous hardware that I could find, even in Device Manager's hidden mode So far, nothing has worked. A wipe and reload will be out of the question

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• Can't install SB750 RAID drivers in Windows 7 for two additional storage drives

  - by jf46

  Mobo: ASUS M4A79XTD, 790X/SB750 OS: Windows 7 x64 I currently have SATA 1-4 set to RAID and SATA 5-6 set to IDE. I have an SSD connected to SATA5 with Windows 7 installed on it, and that works fine. I also have configured a RAID 1 array of two 1TB HDDs, connected to SATA 1 and 2. These don't show up in Windows, and I'm having trouble getting the RAID driver installed. I even tried booting from the Windows DVD and repairing or installing Windows, but when I navigated to the relevant .sys files on my motherboard's driver CD, Windows setup told me that the files in question weren't relevant to my hardware. To be clear: I'm not trying to install Windows on a RAID. I have Windows installed on a separate disk on a separate SATA controller. I just want to get the SB750 RAID drivers installed so that the Windows disk utility can see my RAID 1 array, which is composed of two other disks. Do I need to wipe my SSD and reinstall Windows to get the RAID driver installed? That seems kind of ridiculous, and given what I described above, I'm not even sure it would work. Any help or guidance would be appreciated - thanks! Edit: Also, I've copied the driver files from the mobo CD into system32 and rebooted, no luck. Then I changed HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\iaStorV\Start from 3 to 0, and that didn't work either.

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• LAMP server VM issues

  - by nullArray

  After getting a recommendation to salvage a wiki by installing a LAMP server, I went on the prowl for a good virtualized one. I used the VMware Player version. Since the windows box has Bonjour, I can, for example, go to http://lamp.local. and it works see the web client. The problem is, I can't ssh to a directory to scp the files I need, mount a usb thumbdrive (usbfs is unsupported) nor get samba working. I can't even update the ubuntu installation, it fails. I've tried bridged, nat and host-only networking settings in VMware Player. Bridged gives me an undefined IP, while the other two each have different IPs. All three settings allow me to access the web config, but none of them give me samba access. Windows usually freezes, then reports that it cannot connect. I'd rather not wipe a box to do a dedicated install, is there I way I can get this VM working, or are there better LAMP VMs out there? This one came already working and set up with VMware Player, so I thought it would be perfect... Thanks,

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• Why can't I install Java?

  - by Patrick

  I've been searching high and low for someone who can help me. I've been trying for a month. A month. to install Java on my new PC to no avail. No tech support forum can seem to help me. It all started while playing tekkit one day. I kept running out of memory (using the 32-bit JRE 7 u45) so I decided to install the 64-bit version. I uninstalled the 32-bit version first, for some reason, and downloaded the 64 bit runtime. In the installer, I go through all the normal screens until the installation progress bar appears. Then, it just sits there. No progress is made. No CPU is used by the installer, or any of its dependencies. The installer will stay like this for hours, days, and in one case a whole week without doing anything at all. I've tried installing older versions, the 32-bit version, even Java 6 and none of them will install. UAC is disabled, I've run regedit, CCleaner, and any other "fix-it" program there is. It's getting to the point where I may just have to wipe my hard drives and start over. I have several applications that require java, so this is an absolute necessity. Please, please, someone have the answer. Here are my system specs: -Intel i7-3770k -AsRock z77 Extreme3 -Samsung 840 pro SSD -WD Caviar Black 1tb

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• Unknown user in terminal

  - by Giles B

  Im having a strange problem with the terminal in OS X. When I open the terminal the username at the command prompt is: unknown-04-0c-ce-e3-0d-c2: ~ I can't pinpoint when this first started or why unfortunately. I usually use iTerm for web development purposes but this also occurs in the normal OS X Terminal app. Any ideas/help would be really appreciated. Thanks Update: Thanks to @fayadfami and @aliasgar for the correct answers and steering me in the right direction. Also this forum post helped http://forums.macrumors.com/showthread.php?t=152407 The extract from the right post: Having run into the exact same issue myself, and having come across this thread while attempting to figure it out, I thought I'd post the answer. OS X is initially setting your hostname to what's set for your Computer Name in Sharing; however, if you're set up for DHCP and you match a current lease on your DHCP server (i.e., match the IP address of another recent user), OS X will then set your hostname to whatever the DHCP server currently has for that lease. This freaked me out incredibly at first, as I had just reformatted (having just purchased my first Mac and wanting to see how the installer worked) and knew I had not yet changed the Computer Name in Sharing -- yet my system hostname at the Terminal prompt was indeed changed to what I had previously set, pre-format. I grepped around, not finding the name anywhere save log entries; I thought either the format didn't actually properly wipe everything, or I was losing my mind. Finally I logged into my router (it's a Linksys WRT54GS running OpenWRT), and found the hostname in the current leases file. I then manually set my Mac's IP to something different, and volia! -- the hostname was back to what I expected. I hope this helps save someone from the same paranoia I went through.

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• Messed up USB stick doesn't show in blkid

  - by Felix

  I was playing around with a USB stick (booting archlinux with qemu off of it and trying to perform an installation on the same stick at the same time -- brave, I know, but I was just messing around). Now, after failing to boot and install at the same time, it seems I have sort of messed up my stick. What I think happened is that I used cfdisk to wipe everything on it and create one big partition, but formatting it then failed, so now there's a big partition with no filesystem. Just to make it clear: I'm not worried for my stick, I know I can recover it at any point. What I find intriguing is that after plugging the stick into my computer (using Ubuntu), there's no (terminal) way to find out what block device (/dev/sdx) it has associated. The only way I could determine that was with GParted: But blkid shows the following: /dev/sda1: UUID="12F695CFF695B387" LABEL="System Reserved" TYPE="ntfs" /dev/sda2: UUID="A0BAA6EABAA6BC62" TYPE="ntfs" /dev/sdb1: UUID="546aec8b-9ad6-4571-b07a-adba63e25820" TYPE="ext4" /dev/sdb2: UUID="2a8b82d8-6c6e-4053-a446-bab970d93d7c" TYPE="swap" /dev/sdb3: UUID="7cbede7d-c930-4e59-9d1b-01f2d79bd092" TYPE="ext4" No trace of /dev/sdc. My question is: if I didn't have a graphical interface (to use GParted), how would I have known which block device is my stick?

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• Suggestions for Windows 8 migration [closed]

  - by Big Endian

  I'm thinking of migrating to Windows 8. At first I hated it, but I'm pretty sure the Windows 8 model is the future, and I don't particularly want to end up hating the future like my parents, frustrated and bewildered by anything past Windows XP. I'm currently running Windows 7 and my system has been accumulating some problems. It's probably an accumulation of issues from installing too much software, changing firewall settings, installing Ubuntu alongside Windows, and... well I'm not sure, but my computer has been buggy in unexpected ways lately (freezing and unfreezing, display driver crashing and recovering, and what I call "deep freeze/thaw cycle" where the mouse won't even move for a while). I'm good at solving computer problems, but I can't seem to get to the root of these and my best idea for fixing them is making sure I've backed up every file then re-installing the entire OS. Luckily for me, a new OS is just around the corner so this would be a good time to get two things out of the way at once. The problem I see is that the upgrade options I see are all "seamless". I don't want a seamless upgrade. I want to wipe the slate clean and start all over. Does this mean I will have to buy a full, new copy of Windows 8 rather than one of the cheaper upgrading options? Or does it not make since for me to go to Windows 8 given that I have a laptop, not a tablet? Maybe I should just re-install Windows 7, or even call good enough good enough, try to eliminate the bugs, and start with a fresh slate in 2-3 years after this computer eventually dies entirely from (inevitable) hardware failure. What would be the advantages or disadvantages and costs of each option, how would I go about upgrading to Windows 8 if that's the option I choose, and what is your personal opinion about my situation?

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• Ubuntu Wubi "drive" failure; mount drive in XP?

  - by 618034

  Hi there, I installed the Wubi distribution of Ubuntu on a separate partition (which is silly, since why do I care if Windows can still manage the partition?) a few months back; it was pretty awesome, until Linux hosed. At this point, I can get Ubuntu to boot if I try really hard through grub, but once it does start, the screen is hosed, so no dice. At this point, I'd like to wipe it all and start over, but I need to get some stuff off the "disk". The Wubi install makes this difficult, since the "disk" is a flat file on an NTFS partition. I've done just about everything I can think of — I renamed the virtual disk .iso, mounted it with VirtualCloneDrive, then used whatever magic EXT3 (EXT4?) readers I could dig up on the Internet to parse the mount — but nothing's working. Can you offer any suggestions? The "disk" is currently in D:\ubuntu\disks\root.iso. Many thanks! (I may be high-latency at the moment, apologies if I don't address follow-ups quickly)

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• Wireless to Wireless Transfer Slow on a Linksys WRT54GL

  - by Kyle Brandt

  The Situation: When I try to transfer a file from one computer to another that are both connected via wireless on a WRT54GL (in a office) with dd-wrt firmware I often get bad speeds. In generally they average around 100 kilobytes a second. Either computer can download via wireless from the Internet at at about 2 megabytes a second. The speed is slow with the transfer of one large file. There are about 20 other wireless networks that the computers can see, so there is a lot of noise, but I don't have the equipment to really monitor the frequencies well. But that still seems pretty slow. I thought maybe it was the transmit on each card, but even when they are 5 feet away with a line of sight I still get these speeds. According to Linux both cards are operating at 54g. My Questions: Is this normal for this sort of consumer level wireless equipment? Anything I can do to improve it? why is wireless to wireless transfer slow when everything else isn't? Whats steps might I take to figure out what is happening? For example, are lots of packets not making to the access point requiring retransmissions? Above all, I want to find out what the problem actually is. This may seem odd, but at this point I am more interested in understanding what the problem is than fixing it. What I have tried: I have tried messing with lots of settings. Different channels, xmit power, G-Only, none of which has made anything any better. I've also tried upgrading to newer dd-wrt firmware version and doing a reset to wipe out the settings.

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• How can I uninstall Broadcom Bluetooth software that won't disappear in Windows XP?

  - by T. Webster

  My situation is similar to this question for Windows 7, except my OS is Windows XP SP3. I have recently realized I made the mistake of buying a Bluetooth adapter and installing the Broadcom/Widcomm Bluetooth stack driver software. Now that I know that the software is no good, I want to uninstall it. Then I'll install the Toshiba stack for the Cirago adapter. Right now, when I double-click on the setup.exe file that came with the Cirago driver, nothing happens (it doesn't start setup). I've attempted to uninstall all Bluetooth driver software in Device Manager, and I don't see any remnants of any Bluetooth drivers there. But I do see that the little Bluetooth icon still persists: I don't see anything about Bluetooth, Broadcom, or Widcomm in Add/Remove Programs. I don't see any folder names Broadcom or Widcomm in Program Files folder, either. But I do see that Broadcom does show up in the registry with respect to Bluetooth, as shown here. I also renamed every file in C:\Windows\inf that starts with "bth" so that it ends with ".old". What should I do now to completely wipe this persistent Broadcom Bluetooth software off my computer?

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• Setting up self signed cert and CA [plesk / linux]

  - by microchasm

  I'm about ready to give up and do a clean wipe of this machine and start over with ISPConfig or some other variant. I installed Plesk on this machine to help with some of the handiwork. It is the free version (single domain); I don't need it for much. It's nice, though, to use to set up db's email, etc. Anyway, I would like to set it up as a CA (which I can add to users' trusted root servers to alleviate those warnings). It seems like Plesk does all it can to obfuscate where things are. Despite trying to find the conf files, and crt/pem/key etc. I am (5 hours later) now left with a machine that won't even get to the ssl page. The browser will sit there, until a 'connection reset' error comes up. In error_log, I get messages saying CN doesn't match server name -- which it does. ssl_error_log: [Thu May 13 16:02:14 2010] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?) [Thu May 13 16:12:19 2010] [warn] RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?) not very helpful. If anyone has any experience, and/or recommendations (including other software), I'd be much obliged. NB RHEL5; 1 domain, 3 subdomains; everything local only. Thanks.

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• Sandra reports my CPU as "Engineering Sample", how can I be sure this is correct?

  - by stevenvh

  I ran SiSoftware's Sandra on my new PC, and for my CPU it reports: Generation : G8 / T29 Name : TN0 (Trinity) FX/Opteron 32nm (ES) Revision/Stepping : 0 : 10 / 1 Stepping Mask : TN-A1 Microcode : MU6F10010F The (ES) is a well-known code in product development, meaning "Engineering Sample". Those are beta versions of the CPU, which still may contain some bugs, or even have features switches off. I contacted both the PC's manufacturer Medion as well as AMD about this. I had to downvote the Medion helpdesk here. The person I talked to boldly said Sandra was wrong (without knowing how Sandra got this information; he didn't even know the software), and used the word "impossible". His conclusion was "We’re not taking this in consideration for service”. Right. So, if you like Medion for their good prices, but like good support even better, you may consider buying your PC elsewhere. AMD was more helpful, but wanted to be sure before replacing the part (which I find reasonable). They suggested that I dismount the cooler from the CPU to check what was printed on it to be sure. I'm a bit reluctant here: I would have to wipe the thermal paste from the CPU, and won't know for sure my cooling will still be OK afterwards. Questions Has anybody actually found a confirmed ES CPU in her PC? Is anybody aware of Sandra erroneously reporting CPUs as Engineering Samples? How can you tell an ES, apart from the print on the package? Shouldn't Stepping Mask identify the CPU uniquely?

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• Understanding the Mounting of a Filesystem

  - by Tom H.

  I'm new to linux and want to check my understanding of how mounting/filesystems work. I read related manpages, but just want to be sure. I have a partition say /dev/sda5 that is currently mounted to /home with various subdirs. It is my understanding that this means /dev/sda5 has its own portable filesystem that can be moved anywhere in the main filesystem. Questions: If I unmount /dev/sda5 from /home (# umount /home) and then mount it to /var/www/ (which is empty) (# mount -t ext3 /dev/sda5 /var/www) and replace the fstab entry, with /dev/sda5 /var/www ext3 defaults,noatime,nodev 1 2 and # mount -a, Q1) are all of the contents of /home now accessible under /var/www/ (i.e. /home/username -> /var/www/username)? Q2) Are all of the permissions from the /home filesystem kept intact in this new location? Anything else I should be concerned with? Just want to make sure I don't go wipe/corrupt anything. Coming from Windows the filesystem architecture takes getting used to (though I'm loving the flexibility!).

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• New SSD, is the MBR broken? DISK BOOT FAILURE

  - by Shevek

  I've been running Windows 7 on a WD 500gb SATA single drive, single partition setup for some time with no issues. I've just installed a new Kingston V Series 64gb SSD and performed a clean install of Win7 to it, deleting the partitions on the 500gb and using that as a data drive. All was well for a few reboots but then I started to get "DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER" messages. If I put the Win7 install DVD back in the drive it boots fine. Tried a clean install again, after replacing SATA cables and swapping SATA ports, with a complete partition wipe of both drives. Again, rebooted fine a few times then back with the "DISK BOOT FAILURE" error. Looked on the web and found some discussions about it so I then started from scratch again. This time I wiped the MBR on both drives using MBRWork, disconnected the 500gb and reinstalled to the SSD. Removed the install DVD and installed all the drivers which involved many reboots, all with no problem. To make sure I also did a few cold boots as well. Reconnected the 500gb, initialised, partitioned and formatted it. Copied data to it and did some more reboots and shutdowns. All was ok. Then out of the blue comes another "DISK BOOT FAILURE" and again, if the Win7 install DVD is in the drive it boots fine. So, is the SSD a bad'un? TIA UPDATE: It was a BIOS issue! I found a hidden away option for HDD boot order, which was separate from the usual HDD/CDRom/FDD boot order option. The WD was set to boot before the SSD... Swapped them round and all is well. Still don't understand how it worked at first though... Thanks Solaris

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• Ubuntu 10.10 - PC shutdown before boot shortly after BIOS loads

  - by clem

  Since installing Ubuntu 10.10 from Karmic I've started getting problems with starting up the PC. I've done a complete wipe (Boot and Nuke) of the hard drive and reinstalled Ubuntu 10.10 but the problem still occurs. There is no dual boot on the PC, just Ubuntu. Here is the problem: Each morning, when I turn the PC on from being off overnight, the PC starts up and loads the BIOS. I get the following message Verifying DMI Pool Data... K8 NPT Data Change...Update New Data to DMI!....... Then poof the computer shuts off. However, after switching the computer back on around 6 or 7 times after it's turned itself off, it will eventually boot up without any problem. Also, once up and running for a while, I can shutdown and restart the PC first time, without any issues. I have also noticed a problem with the USB mouse being recognised and once I finally get the computer booted up, I need to unplug and then plug the mouse back in to get it working. I've opened the PC up and checked the connections (cables, cards and memory) and it all seems fine. The main issue with troubleshooting this problem is I cannot test any suggestions or fixes until the next morning because once the computer is up and running it will remain so! I do not leave the computer on overnight to save energy. So.. Is this a hardware / boot software issue? This is a very odd problem and I have googled to no avail. Any suggestions?

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• iTunes copy just metadata (song and album ratings, playlists) from iPod

  - by Jared Updike

  I have an iPod touch that I synched with my Windows computer (iTunes 9.0 I think) until my harddrive failed and I lost my entire library. I rebuilt the library (songs) from a year old backup (and various other source for songs) but my playlists and ratings are of course a year old. My iPod itself has most of the playlists and ratings I care most about (favorite songs and albums, rated 4 and 5, for example). I have a catch 22 situation where I feel nervous that I haven't backed up my iPod in around 4 months (when my drive failed) so I'd like to back it up as soon as possible... but if I back it up I have to clear all the songs and playlists and copy them back, which I can't really do since I need to rebuild my playlists on my computer first (using the data only available on my iPod!) The question: is there a better way to READ the information off my iPod than doing it manually, song by song and album by album and playlist by playlist (XML, text dump, database, spreadsheet, anything). In other words, mostly I want the information (metadata like ratings and playlists, not songs) copied off the iPod so I can more quickly get my iTunes library ratings and playlists re-built (manually) so I can finally wipe the music and back up my apps, etc. Then I'd like to copy the music back immediately. The part I'd like to avoid is manually navigating everything on my iPod to read through all the playlists and ratings (50 GB, 6,000+ songs) as I re-enter all of that data by hand. I've done a few dozen albums and it's pretty time consuming having to tap around on the iPod. Reading from a spreadsheet (for example, or XML which I could write a script to get into spreadsheet form) would probably help tremendously, plus then I'd have a backup of that information somewhere besides just my iPod.

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• For Windows XP: How to uninstall Broadcom Bluetooth software that won't disappear

  - by T. Webster

  Hello, my situation is similar to this question for Windows 7, except my OS is Windows XP SP3. I have recently realized I made the mistake of buying a Bluetooth adapter and installing the Broadcom/Widcomm Bluetooth stack driver software. Now that I know that the software is no good, I want to install it (so I can install the Toshiba stack for the Cirago adapter). I've attempted to uninstall all Bluetooth driver software in Device Manager, and I don't see any remnants of any Bluetooth drivers there. I would include pictures here, but I don't have 10 reputation yet, so I'll just use links instead. picasaweb.google.com/lh/photo/2NAos6BP9UigPtJKaYRGyQ?feat=directlink But I do see that the little Bluetooth icon still persists: picasaweb.google.com/lh/photo/kbxgPP8ZLxhjX4ob2YjSew?feat=directlink I don't see anything about Bluetooth, Broadcom, or Widcomm in Add/Remove Programs. I don't see any folder names Broadcom or Widcomm in Program Files folder, either. But I do see that Broadcom does show up in the registry with respect to Bluetooth, as shown here. picasaweb.google.com/lh/photo/hWDo-OzB8ApibzeHA_saxQ?feat=directlink What should I do now to completely wipe this persistent Broadcom Bluetooth software off my computer?

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• How can I remove all drivers and other files related to a USB Mass Storage device?

  - by Bob

  I have a flash drive here that does not work on one OS on computer - let's call it the desktop Windows 7. It works fine on another computer - laptop Windows 7. It also works fine on Windows 8 on the same desktop computer. Other flash drives work fine under desktop Windows 7. So not a hardware issue, not a generic USB Mass Storage driver issue. It's something specific to this drive. On desktop Windows 7, I can connect the drive but no volume comes up under Windows Explorer. Ditto for Disk Management. With diskpart, loading hangs until I unplug the drive, if I replug it and try list disk it hangs again. If I unplug the drive at this point, list disk prints out all attached drives - including the just removed flash drive. The drive consistently appears under Device Manager, but uninstalling the drivers, restarting and reinstalling the drivers (by inserting the drive) only works for the first insertion. After that it fails again. I get the feeling that the driver files are not actually removed, and are corrupted, meaning every reinstall it's the same corrupted drivers being installed. Is there any way to remove these drivers completely? Or perhaps some other setting Windows 7 retains? Formatting the drive through another computer/OS does not help. I've also tried a complete wipe and rebuild of the MBR and single partition. The allocation unit size makes no difference; neither does a NTFS format. This is a relatively small matter, and I would not like to reinstall the entire OS!

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• iTunes copy just metadata (song and album ratings, playlists) from iPod

  - by Jared Updike

  I have an iPod touch that I synched with my Windows computer (iTunes 9.0 I think) until my harddrive failed and I lost my entire library. I rebuilt the library (songs) from a year old backup (and various other source for songs) but my playlists and ratings are of course a year old. My iPod itself has most of the playlists and ratings I care most about (favorite songs and albums, rated 4 and 5, for example). I have a catch 22 situation where I feel nervous that I haven't backed up my iPod in around 4 months (when my drive failed) so I'd like to back it up as soon as possible... but if I back it up I have to clear all the songs and playlists and copy them back, which I can't really do since I need to rebuild my playlists on my computer first (using the data only available on my iPod!) The question: is there a better way to READ the information off my iPod than doing it manually, song by song and album by album and playlist by playlist (XML, text dump, database, spreadsheet, anything). In other words, mostly I want the information (metadata like ratings and playlists, not songs) copied off the iPod so I can more quickly get my iTunes library ratings and playlists re-built (manually) so I can finally wipe the music and back up my apps, etc. Then I'd like to copy the music back immediately. The part I'd like to avoid is manually navigating everything on my iPod to read through all the playlists and ratings (50 GB, 6,000+ songs) as I re-enter all of that data by hand. I've done a few dozen albums and it's pretty time consuming having to tap around on the iPod. Reading from a spreadsheet (for example, or XML which I could write a script to get into spreadsheet form) would probably help tremendously, plus then I'd have a backup of that information somewhere besides just my iPod.

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