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  • TimeStamp and mini-ETL (extract, transform, load)

    - by Tomaz.tsql
    Short example how to use Timestamp for a mini ETL process of your data. example below is following: Table_1 is production table on server1 Table_2 is datawarehouse table on server2 where datawarehouse is located Every day data are extracted, transformed and loaded to dataware house for further off-line usage and data analysis and business decision support. 1. Creating the environment if object_id ('table_1') is not null drop table table_1; go if object_id ('table_2') is not null drop...(read more)

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  • ASP.NET 4.0 and the Entity Framework 4 - Part 2: Perform CRUD Operations Using the Entity Framework

    In this article, Vince demonstrates the usage of the Entity Framework 4 to create, read, update, and delete records in the database which was created in Part 1 of this series. After a short introduction, he discusses the various step involved in the modification of the database, creation of a web form, the selection records to load a drop down list, and the adding, updating, deletion and retrieval of records from the database with the help of relevant source code and screen shots.Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Oracle PartnerNetwork Syndicated Oracle Showcase Got a Facelift!

    - by Meghan Fritz-Oracle
    Have you seen the recently redesigned OPN Syndicated Oracle Showcase? Our new look makes it even easier to provide your customers with timely, compelling, rich web content that reinforces your expertise and the power of Oracle solutions. OPN continues to provide our Gold level and above partners this content syndication service – available at no additional charge. So, if you aren’t taking advantage of this service – what are you waiting for?Register today to get started and start enjoying these benefits: Dynamic up-to-date Oracle content featuring Applications; Database;Engineered Systems; Middleware; Servers & Storage; Optimized Solutions; and Cloud; Easy Installation – requires just a few lines of code; Seamless integration with existing website styles; Gated assets for lead generation capabilities; Statistics and metrics available to measure effectiveness; Tools and resources available to drive traffic + search engine optimization. Don’t just take our word for it! Check out the redesign for yourself! Questions?If you have questions about our redesign, or if you'd like help customizing the available solution pages, listen to the webinar replay that discusses these items in length.If you’re currently syndicating and you'd like to customize the available solution pages of your Showcase, simply log in to your OPN Syndicated Oracle Showcase Partner Console. If you'd like one-on-one assistance or technical support, don’t hesitate to contact us.Attending Oracle OpenWorld this year?The Oracle Showcase is powered by SharedVue. Stop by the OPN Lounge – a part of OPN Central @ OpenWorld – and meet with our SharedVue representative to learn more about this exciting syndication service.Can’t wait to see you shine brighter!The OPN Communications team

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  • Code from my DevConnections Talks and Workshop

    - by dwahlin
    Thanks to everyone who attended my sessions at DevConnections Las Vegas. I had a great time meeting new people, discussing business problems and solutions and interacting. Here’s the code and slides for the sessions.  For those that came to the full-day Silverlight workshop I’ve included the slides that didn’t get printed plus a ton of code to help you get started with various Silverlight topics.   Get Started Building Silverlight Applications Building Architecturally Sound Silverlight Applications Using WCF RIA Services in Silverlight Applications (will post soon) Silverlight Data Integration Options and Usage Scenarios Silverlight Workshop Code

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  • Obtaining In game Warcraft III data to program standalone AI

    - by Slav
    I am implementing common purpose behavioral algorithm and would like to test it under my lovely Warcraft III game and watch how it will fight against real players. The problem is how to obtain information about in game state (units, structures, environment, etc. ). Algorithm needs access to hard drive and possibly distributed computing, that's why JASS (WC3 Editor language) usage doesn't solve the issue. Direct 3D hooking is an approach, but it wasn't done for WC3 yet and significant drawback is inability to watch online at how AI performs since it uses the viewport to issue commands. How in game data can be obtained to a different process in a fastest and easiest way? Thank you.

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  • Relaunch: Help & Support Center

    - by Axinom
    More content, more interactivity, more social media: new help & support center for AxCMS.net collects all available information and news around AxCMS.net installation, deployment, development, and usage. Web: http://help.axcms.net/ Free download: http://www.AxCMS.net New chapter "Basic Concepts" is designed to provide users with an introduction and understanding of AxCMS.net. You will be introduced to the different AxCMS.net components, elements, use of built-in features such as categories and relations, deployment, workflow and security topics. This information forms a self-study guide as an introduction to AxCMS.net

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  • Webhosting for a TV channel with streaming video

    - by Murtez
    Hi guys, I'm making a website for a web based TV channel, so I'm assuming it will be heavy on bandwidth usage, but I'm no good at calculating bandwidth. Couple of questions: Assuming the site streams HD video 24 / 7 to 1000 people, how much bandwidth is that? Where should something like this be hosted? The channel will have a fiber internet optic connection, but I don't know the limit on their bandwidth, would it be better to get their own server or host online? In either case in question 2, any recommendations? I'm usually a regular web designer for minor businesses, so this is a new level. Your help is appreciated.

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  • Demantra Performance Clustering Factor Out of Order Ratio TABLE_REORG CHECK_REORG (Doc ID 1594372.1)

    - by user702295
    Hello!   There is a new document available: Demantra Performance Clustering Factor Out of Order Ratio TABLE_REORG CHECK_REORG (Doc ID 1594372.1) Demantra Performance Clustering Factor Out of Order Ratio TABLE_REORG CHECK_REORG The table reorganization can be setup to automatically run in version 7.3.1.5.  In version 12.2.2 we run the TABLE_REORG.CHECK_REORG function at every appserver restart. If the function recommends a reorg then we strongly encourage to reorg the database object.  This is documented in the official docs. In versions 7.3.1.3 and 7.3.1.4, the TABLE_REORG module exists and can be used. It has two main functions that are documented in the Implementation Guide Supplement, Release 7.3, Part No. E26760-03, chapter 4. In short, if you are using version 7.3.1.3 or higher, you can check for the need to run a reorg by doing the following 2 steps: 1. Run TABLE_REORG.CHECK_REORG('T'); 2. Check the table LOG_TABLE_REORG for recommendations If you are on a version before 7.3.1.3, you will need to follow the instructions below to determine if you need to do a manual reorg. How to determine if a table reorg is needed 1. It is strongly encouraged by DEV that You gather statistics on the required table.  The prefered percentage for the gather is 100%. 2. Run the following SQL to evaluate how table reorg might affect Primary Key (PK) based access:   SELECT ui.index_name,trunc((ut.num_rows/ui.clustering_factor)/(ut.num_rows/ut.blocks),2) FROM user_indexes ui, user_tables ut, user_constraints uc WHERE ui.table_name=ut.table_name AND ut.table_name=uc.table_name AND ui.index_name=uc.index_name AND UC.CONSTRAINT_TYPE='P' AND ut.table_name=upper('&enter_table_name');   3. Based on the result: VALUE ABOVE 0.75 - DOES NOT REQUIRE REORG VALUE BETWEEN 0.5 AND 0.75 - REORG IS RECOMMENDED VALUE LOWER THAN 0.5 - IT IS HIGHLY RECOMMENDED TO REORG

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  • How do I get Flash 10.2 RC + Crystal HD for HW accelerated video to work?

    - by Gee
    I have a netbook with a N450 Atom and a BCM70012 aka Crystal HD card. On Windows 7 I can play HD flash video with very little CPU usage because of the RC of Flash 10.2. I did some reading and saw posts claiming that the Crystal HD card is finally supported by the newer Flash 10.2 RC in Ubuntu but I can't get it to work. I can confirm that flash 10.2 is loaded and used, and there's even a HW acceleration option that is enabled in the settings but performance is horrible. From what I read, the Crystal HD card is supposed to be enabled on 10.10 by default - I don't know if it is. I tried installing drivers for it in various ways but HD flash video is still a slideshow So does anyone have it working? If so, how'd you set it up?

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  • Bitdefender Safebox Offers 2GB Free Storage for Android Users

    - by Jason Fitzpatrick
    Android: If you’re always on the lookout for new–and free!–cloud storage solutions, security company BitDefender has a new cloud service for Android uers. Safebox accounts come with a free 2GB storage to get you started. For those of you in the “You can never have enough backups!” camp, Bitdefender’s Safebox is a new offering (currently only available for PC/Android setups) on the remote-storage market. Free personal accounts come with 2GB of storage which is on par with other cloud storage providers. If you’re looking for cloud storage with the maximum number of features and heavy third-party support you’ll want to stick with a well established player like Dropbox. If you’re just looking for some extra storage for overflow media or some redundancy for your current backup solution, Safebox is a viable storage solution. Bitdefender Safebox [via Addicted Tips] Make Your Own Windows 8 Start Button with Zero Memory Usage Reader Request: How To Repair Blurry Photos HTG Explains: What Can You Find in an Email Header?

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  • Windows Phone 7 Development &ndash; Useful Links

    - by David Turner
    Here are some excellent links for anyone developing for Windows Phone 7: J.D. Meier’s Windows Phone Developer Guidance Map – this is immense.  Also check out the Silverlight version Justin Angel’s site – some really great articles on unlocked roms, automation and Continuous Integration Windows Phone 7 Development Best Practices Wiki Jeff Blankenburg’s 31 days of Windows Phone 7 This post of Links to sample code for Windows Phone Tim Heuers blog, particularly this post of Tips and Tricks Kevin Marshall's blog, particularly the epic WP7 Development Tips Part 1 post Code Samples for Windows Phone on MSDN If you have unlocked your phone for development, then you can use the WPConnect tool to connect to the device rather than using the Zune client.  I found it useful to pin a shortcut to WPConnect in my Start Menu. The Performance Counters displayed when you debug your app on a device are useful for seeing things like frame rate and memory usage, this page on MSDN explains what the numbers mean.  Jeff Blankenburg covers this in more details on his blog I also came across this set of links to tutorials recently which looks very useful. Creating Windows Phone 7 Application and Marketplace Icons: http://expression.microsoft.com/en-us/gg317447.aspx

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  • How can I track a bug that caused a crash and was reported via apport / whoopsie?

    - by nealmcb
    It used to be that when a program crashed, especially when a user was using a pre-release of Ubuntu, apport could be used to open a bug report. The user could then track the bug, see if it affected others, help fix it, etc. As of Precise 12.04, this behavior and workflow changed. As I discovered in Bug #993450 “Apport fails to submit bug report”, by default apport no longer opens a bug report (and it is awkward but not impossible to get it to do so). At the same time people are noticing a new "whoopsie" process, as described at What is the 'whoopsie' process and what does it do?. After some more googling, I dug this blueprint up, which describes the whole process: ErrorTracker - Ubuntu Wiki. (It didn't mention whoopsie or daisy, so I added them - please correct me if I got it wrong). Wow - this sounds like great work to streamline and improve the crash reporting process. I'm left with this question: how does a user learn what the status of the problem is? The blueprint now has this requirement The user should have some way to check back on the status of their crash report; e.g. have some report ID they can look at to see statistics and/or any associated bug #. E.g. provide a serial number at time of filing that they can load via a web page later on. which seems unimplemented. Is there anything available in the meantime? And how does a developer get into the game? Going to https://daisy.ubuntu.com just provides an "Incorrect Content-Type" error message. Finally, I suggest documenting the apport behavior changes in the Release Notes. It should be of interest to anyone who has been trying to help out Ubuntu.

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  • Laptop drains of quickly with battery

    - by Shyam
    I am a user since years in ubuntu and I have not come across this problem with ubuntu till date. My battery drains off immediately after I unplug my AC power. The options I tried: 1) checked the battery state with : cat /proc/acpi/battery/BAT0/state present: yes capacity state: ok charging state: charged present rate: 0 mA remaining capacity: 392 mAh present voltage: 12476 mV Initially it was showing charging state: charging after 5mins it started displaying as charged. ! Based on that if I remove my AC Power it shows low battery notification. 2) When I run acpi : acpi -b Battery 0: Unknown, 9% The battery state shows as unknown. But initially when we plug-in to AC adapter acpi -b Battery 0: Charging, 9%, 13:04:00 until charged 3) When the check the same with : upower -i /org/freedesktop/UPower/devices/battery_BAT0 native-path: /sys/devices/LNXSYSTM:00/device:00/PNP0A08:00/device:02/PNP0C09:00/PNP0C0A:00/power_supply/BAT0 vendor: HP power supply: yes updated: Thu Nov 1 16:06:40 2012 (20 seconds ago) has history: yes has statistics: yes battery present: yes rechargeable: yes state: charging energy: 4.2336 Wh energy-empty: 0 Wh energy-full: 33.1128 Wh energy-full-design: 33.1128 Wh energy-rate: 5.6052 W voltage: 12.474 V time to full: 5.2 hours percentage: 12.7854% capacity: 100% technology: lithium-ion Is the power stats output, It says 5hrs to charge completely, If I charge it even more than 5hrs and unplug the AC power, It again cribs stating LOW BATTERY !! The same thing does not happen with Windows7. Any suggestions/ help will be greatly appreciated.

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  • Cannot log into Cinnamon after deleting ~/.config

    - by msoa
    After I removed "./.config" from Home folder, I can not log in to the cinnamon session: failed to load session "cinnamon" What do I do? xsession-error: Xsession: X session started for tux at Fri Oct 26 06:35:58 IRST 2012 localuser:tux being added to access control list Setting IM through im-switch for locale=en_US. Start IM through /etc/X11/xinit/xinput.d/all_ALL linked to /etc/X11/xinit/xinput.d/default. Failed to connect to the VirtualBox kernel service Failed to connect to the VirtualBox kernel service Failed to connect to the VirtualBox kernel service Failed to connect to the VirtualBox kernel service I am runing Cinnamon on a local machine, no on Virtualbox. but virtualbox is installed for some usage. !?

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  • Thinkpad x201 Tablet - Touch doesn't work correctly under 12.04

    - by Joachim
    running 12.04 on my Thinkpad X201t. On the login screen the touch works fine, the mouse cursor appears where I touch the screen. After I logged in, it doesn't work anymore. If I touch the display, the cursor stays on the point where it was before, it doesn't jump to the touchpoint. I can move it, yes, but its chaotic. With the pen it works fine, but without the touch-function it's not enought for real tablet usage. So, would be glad if touch-function can be fixed. I'm very new to Linux/Ubuntu, so don't know where I can start. Haven't found anything in the system settings & Compiz so far, also no luck in google etc. Would be glad for help ;-). Of course I could go back to 11.04... but I would prefer to stay with the new system. Best, Joachim

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  • How to Save Hundreds or Thousands of Dollars on Cell Phone Service

    - by Chris Hoffman
    Cell phone contracts are bad. You get a seemingly cheap phone up front, but you more than pay for the cost of the phone over two years. Prepaid phone plans are surging in North America for a reason. Prepaid phone plans will be cheaper and more flexible than traditional contracts with big carriers for many people. However much you use your phone, there’s a good chance you can save money with a prepaid service. No More Contracts Here’s how cell phone service typically works in North America: You get a subsidized phone for “free”, $99, or $199. You sign up for a two-year contract and more than pay back the cost of that phone over the length of the contract. This is similar to leasing something or purchasing it on a credit card and paying it back over two years — you spend less up front, but you’re paying more in the long run. But this isn’t the only option. You could opt for a cheaper prepaid service that doesn’t lock you into a contract. If you don’t use your phone much, you could just pay for what you use and avoid the hefty cell phone bills. If you use your phone a lot, you could get a cheaper plan, too. Now, this certainly isn’t for everyone. If you want the latest iPhone or Galaxy smartphone every two years and require a 4G data connection, prepaid services may not be for you. On the other hand, if you don’t need the latest phone, you can save money here. You can also save a huge amount of money if you don’t use your phone much. Phone Options When you choose your prepaid or contract-free service, you’ll often be able to purchase a phone from them. You’ll generally be able to find dirt-cheap dumbphones and the cheapest, slowest Android phones for not very much money. If you are able to buy a top-of-the-line smartphone, you’ll have to pay the full, unsubsidized price. That’s $649 for either an iPhone 5S or Samsung Galaxy S4. Whatever phones the service provider offers, you could always buy a phone elsewhere — for example, you could buy an unsubsidized iPhone direct from Apple and then take it to your cell phone service of choice. Most services will allow you to get a SIM card and pop it into your existing phone rather than purchasing a phone. If you can get a hand-me-down smartphone, you can often save quite a bit of money. For example, you may have a family member upgrading from an iPhone 4S to an iPhone 5S. You could take their phone to a prepaid carrier and have a nicer phone on a cheap cell phone plan. If you brought an old smartphone to a big carrier like AT&T or Verizon, they wouldn’t give you a discount on your monthly plan. You’d have to pay the same amount of money every month as if you had gotten a subsidized phone. Google’s Nexus phones are also great options for people looking to buy smartphones and pay up-front. Google’s Nexus 4 offered a modern, almost top-of-the-line Android smartphone experience at $299 or $349 when it came out last year. Google will soon be releasing the Nexus 5 and it’s expected to be priced at $349. That’s certainly a lot more than a cheap phone, but it’s a fairly high-end smartphone at almost half the price of an iPhone 5S or Galaxy S4. Nexus phones can be purchased online from Google’s Play Store. Service Options When choosing a service, you need to consider what you actually use. If you’re someone who only uses your phone rarely, you can get plans that will allow you to pay as little as a few dollars per month. If you’re someone who’s usually in range of Wi-Fi, you may not need much data at all. If you want a plan with unlimited talk, texting, and data usage, you can get it for much cheaper than you’d pay on a major carrier like AT&T. The options here range from pay-as-you-go plans, like the ones offered by T-Mobile, which allow you to put a certain amount of money in and only drain that balance when you actually use minutes, texts, or data. If you only make a few calls and send a few texts per month, you’d only pay a few bucks. On the other end, Walmart’s Straight Talk service is a popular option that offers unlimited talk, texting, and data at $45 per month. Which service is right for you depends on a lot of things, including your usage and what each network’s coverage is like in your area. You’ll want to do some research of your own before choosing a service. Prepaid services also offer you even more flexibility after you choose one. If you’re not happy or a better deal comes along, you can switch — you’re not locked into your service for two years and you won’t pay an early termination fee. Image Credit: Intel Free Press on Flickr, Jon Fingas on Flickr, John Karakatsanis on Flickr, kendalkinggroup on Flickr     

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  • Trace Mobile Service Serving 20,000 + Request Per Month

    - by Gopinath
    We introduced Trace Mobile Service in April 2010 and we are glad to announce that now the service is processing 20000 + per month. After a long time today I looked at the statistics and overwhelmed to see the number of trace requests processing by the service as 24282, 23781 and 18475 in the months of January 11, December 10 and November 10 respectively. Also I’m glad to announce that this service is contributes close to 10% of our revenues. Here is a table that provide stats for the past 7 months For those who don’t know about this service It is a tiny, yet very useful service for tracing information of Indian mobile phones. Usage of this service is very simple: enter any Indian mobile phone number and it will instantaneously let you know the location and the service provider of the mobile phone. Visit Trace Mobile Service or read Introducing “Trace Mobile Information” Service for more details This article titled,Trace Mobile Service Serving 20,000 + Request Per Month, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • Error in mounting HDD

    - by Vikramjeet
    I am getting the following error whenever I mount my external HDD. It was working before and then I opted for safely removing the drive. Now its giving me following error Error mounting: mount exited with exit code 13: ntfs_mst_post_read_fixup_warn: magic: 0x43425355 size: 4096 usa_ofs: 8850 usa_count: 65535: Invalid argument Actual VCN (0x800006009000000) of index buffer is different from expected VCN (0x0). Failed to mount '/dev/sdb1': Input/output error NTFS is either inconsistent, or there is a hardware fault, or it's a SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows then reboot into Windows twice. The usage of the /f parameter is very important! If the device is a SoftRAID/FakeRAID then first activate it and mount a different device under the /dev/mapper/ directory, (e.g. /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation for more details.

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  • How can a non-technical person can learn to write a spec for small projects?

    - by Joseph Turian
    How can a non-technical person learn to write specs for small projects? A friend of mine is trying to outsource some development on a statistics project. In particular, he does a lot of work in excel, and wants to outsource the creation of scripts to do what he now does by hand. However, my friend is extremely non-technical. He is poor at writing technical specs. When he does write a spec, it is written the way you would describe doing something in excel (go to this cell and then copy the value to that cell). It is also overly verbose, and does examples several times. I'm not sure if he properly describes corner cases. The first project he outsourced was a failure. I think he overdescribed some details, but underdescribed corner cases. That and/or the coder he hired didn't think through the corner cases and ask appropriate questions. I'm not sure. I got on IM with him and it took me half an hour to dig out a description that should have taken five minutes or less to describe. I wrote the scripts for him at the end, but didn't examine why his process with the coder failed. He has asked me for help. However, I refuse to get involved, because taking his spec and translating it into clear requirements is 10x more work than executing on a clearly written spec. What is the right way for him to learn? Are there resources he could use? Are there ways he can learn from small, low-pressure practice projects with coders? [edit: Most of his scripts are statistical and data processing oriented. e.g. take this column and run an average over it. Remove these rows under these conditions. So the challenge is different than spec'ing a web app.]

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  • Free Universal Construction Kit Links Different Construction Toy Systems

    - by Jason Fitzpatrick
    If you or a young tinker in your household is disappointed that there is no way to link LEGO bricks and Lincoln Logs (or other construction toys on the market) this project is for you. Free Universal Construction Kit is project oriented around creating inter-operable linking bricks that allow the user to link previously non-compatible building system. Using the bricks you can, for example, attach LEGO bricks to a K’Nex construction. The adapter bricks are all available as free 3D printer models–download them, fire up your 3D printer, and start mish-mashing your construction sets. Free Universal Construction Kits [via Make] The HTG Guide to Hiding Your Data in a TrueCrypt Hidden Volume Make Your Own Windows 8 Start Button with Zero Memory Usage Reader Request: How To Repair Blurry Photos

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  • Let's introduce the Oracle Enterprise Data Quality family!

    - by Sarah Zanchetti
    The Oracle Enterprise Data Quality family of products helps you to achieve maximum value from their business applications by delivering fit-­for-­purpose data. OEDQ is a state-of-the-art collaborative data quality profiling, analysis, parsing, standardization, matching and merging product, designed to help you understand, improve, protect and govern the quality of the information your business uses, all from a single integrated environment. Oracle Enterprise Data Quality products are: Oracle Enterprise Data Quality Profile and Audit Oracle Enterprise Data Quality Parsing and Standardization Oracle Enterprise Data Quality Match and Merge Oracle Enterprise Data Quality Address Verification Server Oracle Enterprise Data Quality Product Data Parsing and Standardization Oracle Enterprise Data Quality Product Data Match and Merge Also, the following are some of the key features of OEDQ: Integrated data profiling, auditing, cleansing and matching Browser-based client access Ability to handle all types of data – for example customer, product, asset, financial, operational Connection to any JDBC-compliant data sources and targets Multi-user project support (role-based access, issue tracking, process annotation, and version control) Services Oriented Architecture (SOA) - support for designing processes that may be exposed to external applications as a service Designed to process large data volumes A single repository to hold data along with gathered statistics and project tracking information, with shared access Intuitive graphical user interface designed to help you solve real-world information quality issues quickly Easy, data-led creation and extension of validation and transformation rules Fully extensible architecture allowing the insertion of any required custom processing  If you need to learn more about EDQ, or get assistance for any kind of issue, the Oracle Technology Network offers a huge range of resources on Oracle software. Discuss technical problems and solutions on the Discussion Forums. Get hands-on step-by-step tutorials with Oracle By Example. Download Sample Code. Get the latest news and information on any Oracle product. You can also get further help and information with Oracle software from: My Oracle Support Oracle Support Services An Information Center is available, where you can find technical information and fast solutions to the most common already solved issues: Information Center: Oracle Enterprise Data Quality [ID 1555073.2]

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  • Should I list this work experience on my resume? [closed]

    - by Phoenix
    I am currently working at a company. I did an internship before this job with a prestigious company and project itself was challenging but it was in the initial phases and hence there were no tight schedules and we ended up doing brainstorming for the first month and the 2nd month actually setting up our hardware, which is linux servers in lab and a cluster administrator for the servers. And then i wrote an addin task which runs on the server and uses existing API to collect some statistics from the the servers in the cluster and feeding them into another entity which is basically an algorithm that calculates how the load on the servers should be automatically balanced. Neither of these things went into production by the time I left the company and I'm not even sure of their current state. Does it make sense to include it in my resume then? I also worked as a software engineer right out of school at another prestigious company for 9 months. I was involved in some bug fixes before the product launched and I don't even recollect the exact fixes I made to the product. So, will it make sense to have these experiences on my resume ? Will people question me about them and will saying it was bug fixes and mentioning what kind of fixes suffice as enough to justify my work ex there ?

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  • Flash completely freeze computer

    - by Yanick Rochon
    Since this morning, and ever so frequently, Flash will completely freeze the computer as soon as something launches it. First, the web page will stop responding, then the entire browser, and after about 2 seconds, the mouse and keyboard will stop responding and the computer will escalate to 100% usage, and all that's left is to perform a hard reboot. I tried re-installing Flash, downgrade my kernel, nothing will do. I'm running Mint 13 64-bit (based on Ubuntu 12.04) with XFCE (not Xubuntu, I installed XFCE as separate package). It never freezes otherwise, so I know it's caused by Flash. How do I solve this issue? What could cause this?

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  • CRM Evolution 2014: Mediocrity is the New Horrible in Customer Service

    - by Tuula Fai
    "Mediocrity is the new horrible in customer service," Blair McHaney, Gold's Gym Almost everyone knows that customers' expectations have risen. But, after listening to two days of presentations at CRM Evolution, I think it’s more accurate to say that customers' expectations have skyrocketed. Fortunately, most companies have gotten the message and are taking their customer service to a higher level. For those who've been hesitant to 'boldly go where their customer service organization has not gone before,' take heart. I’ve got some statistics that will encourage you to take those first few steps. Why should I change? By engaging customers online, ancestry.com achieved a 99.5% customer satisfaction score (CSAT) while improving retention and saving millions on greater efficiency, including a 38%-50% drop in inbound calls and emails.1 By empowering employees to delight customers, Gold’s Gym achieved a 77.5% Net Promoter Score (NPS) and 22% customer churn rate. No small feat when you consider the industry averages are 40% NPS and 45% churn.2 By adapting quickly to social media, brands like Verizon have benefited from social community members spending 2.5x-10x more than average customers.3 ‘The fierce urgency of now’ is upon us in customer service. You can take your customer service to a higher level! To find out more, click here CRM Evolution Customer Service Experience Footnotes: 1. Arvindh Balakrishnan, Is Your Customer Service Modern?2. Blair McHaney, Wire Your Organization with Customer Feedback3. Becky Carroll, The Power of Communities for Improving the Service Experience and Building Advocates

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  • How to design database having multiple interrelated entities

    - by Sharath Chandra
    I am designing a new system which is more of a help system for core applications in banks or healthcare sector. Given the nature of the system this is not a heavy transaction oriented system but more of read intensive. Now within this application I have multiple entities which are related to each other. For e.g. Assume the following entities in the system User Training Regulations Now each of these entities have M:N Relationship with each other. Assuming the usage of a standard RDBMS, the design may involve many relationship tables each containing the relationships one other entity ("User_Training", "User_Regulations", "Training_Regulations"). This design is limiting since I have more than 3 entities in the system and maintaining the relationship graph is difficult this way. The most frequently used operation is "given an entity get me all the related entities" . I need to design the database where this operation is relatively inexpensive. What are the different recommendations for modelling this kind of database.

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