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• Toshiba External Hard Drive freezes computer

  - by Ephraim

  I bought a Toshiba Canvio Basics E05A032BAU2XK Portable External 320GB 2.5 Hard Drive: My computer has two Os's on it Win7 and Win XP. I need both. The main one I use is XP. When booting my computer in any OS the computer and hard drive work fine. The same holds true for plugging in the hard drive while running Win7. However, when running WinXP, if the hard drive gets plugged in the computer freezes(my main point is that the HD is portable so it is essential that it does not do this, as I said I usually run XP). After reading some online forums I was informed that there is a compatibility issue with the newest version of Eset Smart Security(I still don't understand this because it works fine in Win7 or when connected on boot...). I disabled the AV and plugged in the HD... Walla! The comnputer did not freeze. However the disk is not recognized in explorer or disk management. In device manager I removed the device and did a scan and installation of device failed. It pretty much sounds like a driver issue but I cannot find any drivers for this HD. In fact, Toshiba claims that there are no downloadable drivers for it and that XP should take care of the drivers itself. What to do? As far as I can tell, all other USB devices work just fine on both OS. Please Help!

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• How to uninstall files and software from a Solid State Drive (SSD)

  - by jasondavis

  I am using a SSD drive just as a main Operation system and software drive. I have a regular spinning disk for data files. I have read that files are not REALLY deleted from a SSD drive when you "delete" them. So here is my situation and hopefully I can get some good advice. Let's say I have Windows 7 Pro x64bit installed on my 80gb Intel SSD. I then have Adobe Photoshop CS4 installed along with 50 other programs installed onto this SSD. I then decide I am done with Adobe Phjotoshop CS4 and want to remove it. I then decide I want to install another version of Adobe Photoshop and a few other software titles. Would I just do the usual, add/remove software from the windows control panel. Or if the software being removed has an "Uninstall" program to run, then run it and uninstall the software? I realize that all this WILL remove the software from Windows 7 but I am wanting to know if there is additional steps that should be taken since it is a solid state drive (SSD)?

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• USB drive dead after stopping copying process on Snow Leopard Server

  - by Anriëtte Combrink

  Hi there I was copying to a flash drive from our Snow Leopard server when I stopped the copying process half way through. The device then disappeared from the Desktop. So I unplugged it and plugged it right back in. The device just didn't show up. I unplugged it and plugged it into a Windows XP machine as well as a Windows 7 machine. On both machines, I right clicked "My Computer" and selected "Manage…". On both PC's, the device was located under Removable Storage, but had no size and no drive letter. It shows up in "My Computer", but when I choose "Format…" from the right-click menu (context menu), it says the drive could not be formatted. Can someone please advise me? The flash drives is about 5 mins old and should have no reason to be dead. I really can't loose this drive (I don't need the data on it, I just need it to work again), any help would be appreciated. Thanks in advance.

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• Is StoreJet Transcend (0x2329) an Advanced Format drive?

  - by Graham Perrin

  I use a 640 GB StoreJet Transcend (0x2329) with ZEVO Community Edition 1.1.1 on OS X 10.8.2. Question Is this drive Advanced Format? Background I submitted a request for technical support to Transcend but the first response was gibberish so I don't expect a reasonable follow-up. Models at http://www.transcend-info.com/Products/CatList.asp?LangNo=0&ModNo=293 are similar but different sizes (not 640 GB). Mine is probably 25M2 (TS640GSJ25M2): Unless I'm missing something, nothing currently in the Transcend support area tells me whether the drive is Advanced Format. From System Information in OS X 10.8.2: StoreJet Transcend: Capacity: 640.14 GB (640,135,028,736 bytes) Removable Media: Yes Detachable Drive: Yes BSD Name: disk3 Product ID: 0x2329 Vendor ID: 0x152d (JMicron Technology Corp.) Version: 0.00 Serial Number: 322549FBA004 Speed: Up to 480 Mb/sec Manufacturer: JMicron History for the ZFS pool shows creation in March 2012 –  macbookpro08-centrim:~ gjp22$ zpool history zhandy | grep create 2012-03-14.17:29:37 zpool create -f -O compression=off -O copies=1 -O casesensitivity=insensitive -O snapdir=visible zhandy /dev/dsk/GPTE_1928482A-7FE4-482D-B692-3EC6B03159BA 2012-06-22.15:51:16 zfs create zhandy/Pocket Time Machine At that time I almost certainly used ZEVO Setup Assistant to create the pool. macbookpro08-centrim:~ gjp22$ zpool get ashift zhandy NAME PROPERTY VALUE SOURCE zhandy ashift 0 default If I discover that the drive is Advanced Format, a different ashift value will be appropriate.

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• hard drive recognized by bios but not by windows

  - by tehgeekmeister

  I'm adding a new hard drive (A seagate ST31000340NS; I had links in here but I don't have enough reputation to post them. Interestingly, the bios recognizes it as a ST31000340AS, but it was bought as the other number...) to a friend's hp pavilion d4650e (mobo specs; google the model if you want the rest of the info, can't do more than one link.). Have had a hell of a time with it. Finally figured out that the hard drive needed a jumper set to limit the speed to 1.5gbps so the mobo would recognize it, and the bios DOES recognize it now. But not windows (using windows 7), using add new hardware or diskmgmt.msc. According to my friend, who was at the computer when it first booted after adding the jumper, a new hardware found dealio popped up saying something about raid, but I can't provide more info then that since I didn't see it. Ubuntu livecd recognized the drive before we changed the jumper. Haven't checked since then. XP didn't recognize it, that's the OS we started with. Upgraded to 7 hoping it might fix the problem. The only other info I can think of that might be immediately relevant is that the drive is plugged into the fifth sata channel, and the first channel is empty. Is this a problem? I assume not, because the two other drives (in a raid 0) and the cd and dvd drives are also on channels past the first one, and are recognized. Ask questions and I'll update with info!

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• ubuntu 9.10 installer doesn't recognize the hard drive

  - by dan

  I downloaded Ubuntu 9.10 x86_64 and am trying to install it on a fairly modern system with a Gigabyte GA-MA770-UD3 motherboard. Ubuntu 9.04 installed fine and still will when I stick that disc in, but 9.10 doesn't see my hard drive (western digital 250GB). If I boot from the disc, I can install gparted and it does recognize the drive, but when I try to start the install process from the live disc, Ubuntu again doesn't recognize the hard drive. I checked /var/log/messages and see this: Nov 12 17:28:08 ubuntu activate-dmraid: Serial ATA RAID disk(s) detected. If this was bad, boot with 'nodmraid'. Nov 12 17:28:08 ubuntu activate-dmraid: Enabling dmraid support Nov 12 17:28:08 ubuntu activate-dmraid: ERROR: either the required RAID set not found or more options required. Nov 12 17:28:08 ubuntu activate-dmraid: ERROR: either the required RAID set not found or more options required. Nov 12 17:28:08 ubuntu activate-dmraid: ERROR: either the required RAID set not found or more options required. Nov 12 17:28:08 ubuntu activate-dmraid: no raid sets and with names: "nvidia_ciiajheb-0" Nov 12 17:28:08 ubuntu activate-dmraid: ERROR: either the required RAID set not found or more options required. I checked my BIOS, SATA is enabled and is set to IDE mode, so there shouldn't be software RAID, but nonetheless, I added nodmraid to the boot line and tried again. It still doesn't recognize the drive. I checked /var/log/messages again and now see this: Nov 12 17:49:38 ubuntu activate-dmraid: Serial ATA RAID disk(s) detected. If this was boad, boot with 'nodmraid'. Nov 12 17:49:38 ubuntu activate-dmraid: Enabling dmraid support Nov 12 17:49:38 ubuntu activate-dmraid: WARNING: dmraid disabled by boot option Nov 12 17:49:38 ubuntu activate-dmraid: WARNING: dmraid disabled by boot option Any ideas on things to try? I've tried all of the various BIOS settings for SATA. IDE,RAID, etc. Nothing seems to work.

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• Intel ICH9/10R raid 5 drive failure

  - by davpen

  About a year ago I was using the native Intel ICH9R Raid 5 an Intel P35 based motherboard. The system was running Vista x64 and when one of the drives failed Vista blue screened on boot until I had figured out which drive had failed and removed it (a rather nerve racking hit and miss affair). The same thing happened some months later on another similar system so it wasn't a once off. This wasn't the robust raid 5 drive failure behavior that I would have hoped for and expected. I moved to Highpoint Rocketraid 2300 and haven't had any problems although I have yet to have a drive fail with this set up. But I am now looking to build a new system based on an i7 and Windows 7. At the moment Highpoint doesn't have drivers for Windows 7 so I am considering moving back to the on board Intel Raid. Yes I know I that I might get away with using the Vista drivers but I don't really want to take that chance with critical data. The question then is has anyone else experienced a drive failure with Intel raid and how did the OS and drivers handle it? Is it safe to go back?

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• ubuntu 9.10 installer doesn't recognize the hard drive

  - by dan

  I downloaded Ubuntu 9.10 x86_64 and am trying to install it on a fairly modern system with a Gigabyte GA-MA770-UD3 motherboard. Ubuntu 9.04 installed fine and still will when I stick that disc in, but 9.10 doesn't see my hard drive (western digital 250GB). If I boot from the disc, I can install gparted and it does recognize the drive, but when I try to start the install process from the live disc, Ubuntu again doesn't recognize the hard drive. I checked /var/log/messages and see this: Nov 12 17:28:08 ubuntu activate-dmraid: Serial ATA RAID disk(s) detected. If this was bad, boot with 'nodmraid'. Nov 12 17:28:08 ubuntu activate-dmraid: Enabling dmraid support Nov 12 17:28:08 ubuntu activate-dmraid: ERROR: either the required RAID set not found or more options required. Nov 12 17:28:08 ubuntu activate-dmraid: ERROR: either the required RAID set not found or more options required. Nov 12 17:28:08 ubuntu activate-dmraid: ERROR: either the required RAID set not found or more options required. Nov 12 17:28:08 ubuntu activate-dmraid: no raid sets and with names: "nvidia_ciiajheb-0" Nov 12 17:28:08 ubuntu activate-dmraid: ERROR: either the required RAID set not found or more options required. I checked my BIOS, SATA is enabled and is set to IDE mode, so there shouldn't be software RAID, but nonetheless, I added nodmraid to the boot line and tried again. It still doesn't recognize the drive. I checked /var/log/messages again and now see this: Nov 12 17:49:38 ubuntu activate-dmraid: Serial ATA RAID disk(s) detected. If this was boad, boot with 'nodmraid'. Nov 12 17:49:38 ubuntu activate-dmraid: Enabling dmraid support Nov 12 17:49:38 ubuntu activate-dmraid: WARNING: dmraid disabled by boot option Nov 12 17:49:38 ubuntu activate-dmraid: WARNING: dmraid disabled by boot option Any ideas on things to try? I've tried all of the various BIOS settings for SATA. IDE,RAID, etc. Nothing seems to work.

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• Cloning to a smaller hard drive with DDRescue

  - by krebshack

  I am currently working with a 700 GB Seagate hard drive that's beginning to fail. I'll call this "SDB" from now on. I'd like to clone it while I'm still able to. However, the only hard drive that I have available is a 500 GB WD hard drive. I'll call this "SDC" from now on. The partition scheme on SDB is as follows: 9.77 GB is allocated to a recovery partition and the remaining 688.87 GB is allocated to a Windows partition. Both are formatted using NTFS. There is no partition scheme on SDC. I know how to clone one hard drive to another using DDRescue but I've only done it using hard drives that are the same size. For your reference, I'll normally use the command "ddrescue -v -r 3 /dev/sdb /dev/sdc example.log". I'd like to know if it's possible to do this with DDRescue. I've read the manual from GNU (http://www.gnu.org/software/ddrescue/manual/ddrescue_manual.html) and I haven't seen anything indicating that it is possible. I'm just looking for some confirmation that this is a correct impression. If it's not possible, then it would be helpful if any of y'all would be able to make some work around suggestions. But please don't feel obligated to do that. I don't want to have my one thread bogged down with two many questions.

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• Recovering data from an external hard drive

  - by CCallaghan

  I have a WD Elements 2GB hard drive (formatted NTFS). I accidentally kicked out the USB cable while writing data to the disk, and now I can't access most of the data. Although this was ostensibly my backup drive, there is a great deal of important material on there which was only on there. I realise how idiotic this makes me. (So, formatting is not an option.) Things I've tried/information I've gathered: Windows Explorer will recognise the drive itself. However, it will not access most directories therein (and will sometimes crash when exploring). I can access all of the directories through the command line, but the dir command will often report that it can't read any files in most of the directories. The situation was similar when I hooked it up to an Ubuntu machine: the file explorer crashed, but I could access directories - but not files in those directories - via terminal commands. Several files I tried to copy out either resulted in an I/O error being reported or resulted in the command line crashing. The Disk Management utility on Windows reports a healthy disk formatted as NTFS and not RAW. It also indicates the correct amount of space used up and its capacity (so it seems that the files are not deleted). I've tried to run chkdsk, but that hangs on Step 2 (checking indexes) at 74%. Step 1 reported no bad sectors. I tried Recuva, but that didn't seem to work (stalled at 0% for half an hour). I should also note that the disk doesn't seem to be spinning smoothly; it seems to be chopping back, like it's reading the same sector over and over again. I noticed this after I kicked out the cable. Any help would be greatly appreciated. Update: It would seem the problem has taken a turn for the worse. The external hard drive now shows up on my computer as a local disk and is not mountable by Linux.

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• How to provide users with isolated drive letters in Windows 2008 R2 (Terminal Server) [migrated]

  - by Pierre

  I need to be able to host several RDP sessions on a Terminal Server, where users of group A see a drive X: mapped to a given folder of the server and another group B see the same drive letter X: mapped to another folder. For instance : User 1, Group A X: --> C:\data\A User 2, Group A X: --> C:\data\A User 3, Group B X: --> C:\data\B User 4, Group C X: --> C:\data\C Is this possible. If so, how do I configure the virtual drive mapping so that the user has nothing special to do; i.e. I want the letter X: to be available to Remote Apps launched by the user, or if the user logs in to the remote desktop. Can I somehow use subst to get this to work? I would like to avoid, if possible, mounting drive letters on local shares (i.e. I don't like the idea of having to go through \\localhost\data-A to reach the user's data).

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• Force copy files off CRC error filled hard drive

  - by TheLakersHighlights

  So I got a dying Western Digital hard drive here and I have a new Western Digital hard drive to transfer all the data to. I have the new HDD hooked up by a SATA to USB. I want to transfer all the pictures, etc to the new HDD. I am unable to because of the CRC error. I have ran chkdsk /f /r and it didnt work because the drive is just simply dying. What tool will let me bypass CRC and continue on with the copying? OS: Vista Home Prem. 32bit

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• WD My Passport Essential SmartWare External Hard Drive

  - by Acer

  Hi Ive been gifted a My Passport SmartWare External Hard Drive(500gb). I used it and it works fine and installed WDSmartWare The Second time i used it,still fine,but I took it out without using the "Safely Remove Hardware" So the third time I used it,there's a bubble come out that says: USB Device Not Recognized One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it.For assistance in solving the problem, click this message. I tried connecting it to other USB Ports but it didn't work I tried Uninstalling WDSmarWare and connect it but it didn't work Please help me I like this hard drive so much and I spoilt it easily XD P.S I think about 13% has been used up in the Hard Drive P.S.S Other USBs can work fine in the computer P.S.S.S I tried connecting it to other computer and works fine OMG

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• How to know which block device maps to which physical drive

  - by Karolis T.

  I have a server with software RAID 1, two hot-swap sata disks. One hard drive started showing errors, I'm thinking about removing and replacing it, only problem is that I have no idea which of the two correspond to which devices. And I can't shut the server down to find out. I have /dev/sda and /dev/sdb, /dev/sda is the failing one. Thought about doing something along the lines # mdadm --manage /dev/md0 --remove /dev/sda1 then somehow stop/suspend the drive using tuning software and try to listen which of the two stopped, but that's not gonna work in a noisy server environment. Drive panels have no LEDs. Thanks for any ideas!

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• Boot drive is incorrect one.

  - by Dwayne

  I have several hard drives installed. I normally use c: as my boot drive and a much larger drive (h:) for storing most of my files. I found a subfolder in my c:windows folder named windows after a failed reinstall of Vista. Upon inspection I determined it to be older than the c:windows folder and therefore it must be the older, working version of the boot. I renamed the c:windows folder to c:windows.bad and moved the sub windows to the c: root directory. I also copied it to the h: drive. Now MSCONFIG reports that the copy that is booting is the h: copy. How can I change it back to the c: copy and can I delete the c:windows.bad file set?

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• Macbook Pro Hard Drive won't shop up on disk startup

  - by Kristal

  I have a macbook pro from 2007. It came with an installation CD for 10.4.8. The first problem is that it won't even recognize the installation CD even though the CD seems perfectly fine. So I used another installation CD just to get me to the Disc Utility dialogue box. I went through the steps to erase the hard drive. However when I attempted to reboot the machine using Disc Startup there was no option for me to select the hard drive. Of course, since I don't have the appropriate installation disk in it won't let me install anything. What are my options? Do I need to ask Apple to send me a new installation CD for this computer? And why wouldn't the hard drive show up in the Startup options?

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• Win 7 move ssd from SATA 1 to SATA 0, drive letter from G: to C:

  - by GaryH

  I got a new SSD, plugged it in on my notebook to the available SATA 1 connector and installed Win7 (Ultimate) on it as drive G:. It is working great. Now I would like to move the SSD to the SATA 0 connector and change the drive letter to C:. The existing 500gb HD that has another copy of Win7 (home) on it I will format and connect to the SATA 1 connector as the G: or some other letter drive. Is this possible? Is there software that will go through the registry and "correct" all of the entries for "G:" for everything installed and fix it all up? Or am I better off biting the bullet and setting the hardware where I want it and doing a fresh install of everything? Thanx, G

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• Cloning single disk drive to multiple drives simultaneously

  - by mr.b

  Hi, I am looking for a way to clone single disk drive to more than one disk drive at the same time. I have prepared system images on 1TB disks, and it takes almost 2 hours to clone one disk to another, and then it goes up exponentially, in order to have say 30 disks cloned. If it was possible to clone one disk to more than single target, it would simplify whole procedure a lot. Also, is there something that prevents this kind of operation? I mean, is there some special reason why every disk cloning software that I know about supports only single target drive? Thanks!

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• Replacing an ATA-100 hard drive

  - by Pieter

  I was instructed to replace the hard drive in an old laptop, a Dell Latitude D505. I'm suspecting that there was a head crash when someone moved the laptop while it was turned on. In the specifications, I found this about the hard drive: 30GB ATA-100; (4200RPM); 40GB ATA-100 (5400RPM); 60GB ATA-100 (4200RPM) *Optional 40GB (5400) 2nd HDD Module for media bay I'm familiar with SATA and IDE, but ATA-100 doesn't ring a bell. What do I have to take into account when I go look for a replacement hard drive?

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• Cloning Win 7 installation from MBR to GPR drive and make it bootable

  - by Nelluk

  I've seen threads on similar topics - such as this one - but the answers never seem to solve how to make it bootable. I have Win 7 64-bit on a PC installed on a 2tb MBR volume. The motherboard is UEFI compatible. I just installed a secondary internal 3TB drive which will be partitioned as GPT. Is there a relatively easy way to clone my installation over to the new drive and have that drive be bootable? I have used EaseUS Partition Master to clone the C volume to the D volume, but that would not boot and I assume the issue is that one is MBR and one is GPT. Is there a process to do this?

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• Windows 7 Professional doesn't mount my usb flash drive anymore

  - by Valter Henrique

  I have a Kingston flash drive which works fine in every computer that I insert it. But in my Windows 7 it doesn't mount anymore. Why this is happening ? When I insert the flash drive it seems that the Windows 7 recognize it, but when I hover the icon don't show the flash drive to remove it, as usually does. Any idea ? Thanks. Any idea ? Abrir Dispositivos e Impressoras, means, ' Open devices and printers' .

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• Can I "reprogram" an American Express USB drive?

  - by SkippyFire

  I recently received a USB drive that looks like a credit card as a promotion. The drive portion flips out to plug it in. When you plug it in, it opens the run dialog, and opens a URL to an American Express web page. I was able to find it in the Device Manager: But I don't know what else to do? Is there a way I can convert this into a plain old USB drive? Or better yet, can I modify the command that it runs when inserted into a computer?

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• Cloning Windows 7 installation from MBR to GPR drive and make it bootable

  - by Nelluk

  I've seen threads on similar topics - such as this one - but the answers never seem to solve how to make it bootable. I have Win 7 64-bit on a PC installed on a 2tb MBR volume. The motherboard is UEFI compatible. I just installed a secondary internal 3TB drive which will be partitioned as GPT. Is there a relatively easy way to clone my installation over to the new drive and have that drive be bootable? I have used EaseUS Partition Master to clone the C volume to the D volume, but that would not boot and I assume the issue is that one is MBR and one is GPT. Is there a process to do this?

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• Move drive from iomega home media nas to win 7 pc

  - by user41993

  My Iomega Home Media NAS would not boot, so I unscrewed the enclosure and removed the drive out. It's a 500 GB SATA drive that I plugged into my Win 7 PC so that I could backup the data. Windows does recognize it (it's there in disk management) but I can't assign a letter to it in order to access it. The only option available is Delete Volume... which I obviously don't want to do :) How can I accomplish getting the data off that drive? Thanks.

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• Move drive from iomega home media nas to win 7 pc

  - by user41993

  My Iomega Home Media NAS would not boot, so I unscrewed the enclosure and removed the drive out. It's a 500 GB SATA drive that I plugged into my Win 7 PC so that I could backup the data. Windows does recognize it (it's there in disk management) but I can't assign a letter to it in order to access it. The only option available is Delete Volume... which I obviously don't want to do :) How can I accomplish getting the data off that drive? Thanks.

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