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• Help Desk Software with user groups and temporary ban function?

  - by Zillo

  Does anyone know any Help Desk Software which allow you to create user groups / to mark/categorize specific users in some way / and to to ban specific users/e-mails (not user groups) for a specific period of time? Kayako? OTRS? simpledesk?... Kayako looks to be very functional but not sure if it has this option. zendesk is also very functional but a SaaS service not a downloadable software. Since the functions that I am saying are very common in forum software, maybe simpledesk could do it since it is based in SMF. Any ideas?

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• What is a good robots.txt for WP ?

  - by Steven

  What is the "best" setup for robots.txt? I'm using the following permalink structure in Wordpress: /%category%/%postname%/. My robots.txt currently looks like this (copied from somewhere a long time ago): User-agent: * Disallow: /cgi-bin Disallow: /wp-admin Disallow: /wp-includes Disallow: /wp-content/plugins Disallow: /wp-content/cache Disallow: /wp-content/themes Disallow: /trackback Disallow: /comments Disallow: /category/*/* Disallow: */trackback Disallow: */comments I want my comments to be indext. So I can remove this, right? Do I want to disallow indexing categories because of my permalinkstructure? An article can have several tags and be in multiple categories. This may cause duplicates in google. How should I work around this? Would you change anything else here?

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• How to hide download file from bots? [closed]

  - by CJ7

  Possible Duplicate: How to restrict the download of all files in a folder? I want to make a private file available for download but not use username/password protection. I want to put the file into a directory called something like download. How can I ensure: the file does not become part of search engine results, and the file cannot be accessed by bots that might guess the directory name?

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• How to include high resolution version of thumbnail

  - by neak

  I'm running a tube site that has a thumbnail for each post/video (running via Wordpress, 500k posts). When I first created the thumbnails they were a fairly large size, around 640px in width each and because of that I was seeing a lot of traffic from Google Images. After streamlining the site and resizing all of the thumbnails down to 170px rather than scaling them down I'm worried that Google isn't going to rank the images as high as they would be at a larger resolution, so is there a way to include the higher res versions and serve them to be indexed instead of the smaller ones?

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• guidline for promoting a web forum or portal

  - by Hafiz

  I am a web application developer, have developed a lot of sites, portal and apps for clients. Now I want to have own such sites that with which I can do business. But I don't know what are steps to do so. What I know is make a site or portal. But what after that? There are lot of people having so much traffic on sites built with some simple open source. Many of them are forums. I also wanted to start a forum and a web portal. I can develop that or can have open source. But what after that? Content entry and SEO? Is it all to promote a portal or site? Do SEO nowadays work ? or it is all about marketing and advertising? I have no idea about that so please tell what you guys suggest. thanks for every one's opinion in advance.

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• How to fix Google 404 not found Crawl Errors?

  - by Freeme

  I was checking on Google webmater tool for my blog site to see if there's any indication on why my blog traffic decreased to half in one day and i saw 43 Not Found crawl errors and 5 in Sitemap Not Found errors. The 5 Not Found errors in Sitemap were the links to categories. I guess I renamed categories that's why google can't find the links. As for the 43 other Not Found errors, I see blog post titles that contains (' .) EX: McDonald's, O.N.E. They weren't found by google crawler. Blog post with /CachedYou at the end and blog posts with /www.example.com attached at the end, they weren't found by Google crawlers either. My question is how do I correct those Not Found Errors? Thanks

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• How to measure the conversion rate of your Amazon affiliate program?

  - by user359650

  I plan on selling products through the Amazon affiliate program. What I know I can track is: -what products people view on my website (default Google Analytics pageview behaviour). -what affiliate links people click on my website (with GA _trackEvent). What am I missing is: -what products people end up buying after clicking on the affiliate links. Does the Amazon affiliate program offers you any mechanism for linking a purchase with some data from your website? I noticed that I was able to add custom parameters and values to my affiliate links and the link checker was still happy with them, if Amazon gave the links that initiated an order then I would be able to cross reference the orders using custom parameters...

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• Unable to download microsoft excel files from a IIS SSL site

  - by Jeffrey

  The web master at my corporation added SSL to the web site and now none of my users can download Microsoft word and xcel files the sites generates. According to Microsoft the following must be down. Web sites that want to allow this type of operation should remove the no-cache header or headers. Typical of MS they don't tell you what to do, how to do it, or what the best practice is. The web master says its a web config setting. But all i can finds is <configuration> <appSettings/> <connectionStrings/> <system.web> <httpRuntime sendCacheControlHeader="false"/> and I don't know if this is the best way to achieve the result. I would greatly appreciate some advice on this subject.

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• How can I use domain masking without having self referral in Google Analytics

  - by Cdore

  I have one old domain that points to a website's server's ip (let's call it www.oldsite.com). I have a new one, www.newsite.com, that is set up to be forwarded to a specific page on the website. Due to the way the host of newsite.com places the website in a frame, in Google Analystics, the newsite.com is listed as a source rather than the source they were at before hand, causing a self referral. A solution is to edit the code of the iframe as I looked up, but there's no way to really edit the host's masking source code of course. Another solution I did previously was have www.newsite.com point to the address that www.oldsite.come pointed to. It solved the analytics problems, but in exchange, the url masking no longer worked. In the address bar, it came up as www.oldsite.com. Is there a way to make me have url masking and be able to forward to agree with google analytics? The server of the website is hosted on a cloud server, if this is anymore information.

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• Website hosting and deployment

  - by squixy

  I'm relatively new to Web Development especially when it comes to infrastructure. I have AngularJS application build and served by brunch.io locally. It uses rails-api JSON data. I'd like to deploy my angular application separately from rails server. For now, JS app is placde inside public directory of backend server and deployed together. It isn't elegant nor effective so I want to use some other hosting service. I was thinking about VPS where I could place both Angular and Ruby applications. I read about NodeJS or Nginx that can serve static files, but I don't have any knowledge or experience with these technologies. How is the best way to provide separate frontend and backend applications communicating with each other?

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• Photo Gallery Software - reads from a local directory - watches folder- user and group permissions

  - by Darkflare

  Use Case: Photos are organised in a folder structure by date (by software lightroom/picasa) Want to run a local webserver to host a web gallery from (already know how to run lamp etc) I want to be able to attach metadata to the photos (probably through a database not residing in the photos folder) such that they can be tagged/categoried/albumed without affecting the original photos I want to be able to assign permissions to different albums to set users I want the software to watch the photo source folder for changes so that new photos are indexed ready for applying metadata and albums. I'd like the software to handle the rendering of numerous file types (photo formats) as well as video formatts I am language agnostic so php/python heck even c#, just want software that forfills the requirements. The main reason I am asking this question here as I am unsure what this software would even be called so google searching is quite difficult! Thanks for reading.

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• Where should I host my static websites, preferably with pay as you go pricing? [duplicate]

  - by Peter

  This question already has an answer here: How to find web hosting that meets my requirements? 4 answers I have many static websites that I want to host, they only have html, css, js files and images. I'm looking for a simple hosting solution preferably with pay as you pricing, my sites don't have any traffic yet, but I'm expecting high traffic on some of them. So what hosting solution should I be looking for ?

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• What is the advantage to hosting static resources on a separate domain?

  - by Michael Ekstrand

  I notice a lot of sites host their resources on a separate domain from the main site, e.g. StackExchange using sstatic.net, Barnes & Noble using imagesbn.com, etc. I understand that there are benefits to putting your static resources on a separate host, possibly with an efficient static-file web server like nginx, freeing up the main server to focus on serving dynamic content. Similarly, outsourcing to a shared CDN like cloudfront Akamai is logical. What is the benefit to using a separate domain otherwise, though? Why sstatic.net instead of static.stackexchange.com? Update: Several answers miss the core question. I understand that there is benefit to splitting between multiple hosts — parallel downloads, slimmer web server, etc. But what is more elusive is why multiple domains. Why sstatic.net rather than static.stackexchange.com as the host for shared resources? So far, only one answer has addressed that.

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• What are the hard and fast rules for Cache Control?

  - by Metalshark

  Confession: sites I maintain have different rules for Cache Control mostly based on the default configuration of the server followed up with recommendations from the Page Speed & Y-Slow Firefox plug-ins and the Network Resources view in Google's Speed Tracer. Cache-Control is set to private/public depending on what they say to do, ETag's/Last-Modified headers are only tinkered with if Y-Slow suggests there is something wrong and Vary-Accept-Encoding seems necessary when manually gziping files for Amazon CloudFront. When reading through the material on the different options and what they do there seems to be conflicting information, rules for broken proxies and cargo cult configurations. Any of the official information provided by the analysis tools mentioned above is quite inaccessible as it deals with each topic individually instead of as a unified strategy (so there is no cross-referencing of techniques). For example, it seems to make no sense that the speed analysis tools rate a site with ETag's the same as a site without them if they are meant to help with caching. What are the hard and fast rules for a platform agnostic Cache Control strategy? EDIT: A link through Jeff Atwood's article explains Caching in superb depth. For the record though here are the hard and fast rules: If the file is Compressed using GZIP, etc - use "cache-control: private" as a proxy may return the compressed version to a client that does not support it (the browser cache will hold files marked this way though). Also remember to include a "Vary: Accept-Encoding" to say that it is compressible. Use Last-Modified in conjunction with ETag - belt and braces usage provides both validators, whilst ETag is based on file contents instead of modification time alone, using both covers all bases. NOTE: AOL's PageTest has a carte blanche approach against ETags for some reason. If you are using Apache on more than one server to host the same content then remove the implicitly declared inode from ETags by excluding it from the FileETag directive (i.e. "FileETag MTime Size") unless you are genuinely using the same live filesystem. Use "cache-control: public" wherever you can - this means that proxy servers (and the browser cache) will return your content even if the rest of the page needs HTTP authentication, etc.

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• How to promote travel blog? [closed]

  - by Tschareck

  Possible Duplicate: What are the best ways to increase your site's position in Google? How can I increase the traffic to my site? I know this question might seem a little off topic, but blogging may become important part of travel. Nowadays, in time of Facebook, Twitter and similar services, keeping a travel blog may seem a little archaic. It's not 2005 anymore. But a lot of my travel colleagues update their blogs and have significant number of readers. I also tried to keep my blog when I travel. However it seems that the only reader is my mum ;) What is your advice on promoting a travel blog?

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• Why are the custom campaign parameters in Google Analytics so long?

  - by Baumr

  Adding several Google Analytics custom campaign parameters can make URLs very long. For example, in Google's own examples: http://www.example.com/?utm_campaign=spring&utm_medium=referral&utm_source=exampleblog http://www.example.com/?utm_campaign=spring&utm_medium=email&utm_source=newsletter1 http://www.example.com/?utm_campaign=spring&utm_medium=email&utm_source=newsletter1&utm_content=toplink Is there shorter alternatives that GA will pick up?

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• Any board-like platform but only for files instead of text posts? [on hold]

  - by Janwillhaus

  I am looking for a (best open-source or free but also commercially available) CMS platform that is built similarly to bulletin boards (for example phpBB) but instead of text posts, registered users can upload files that can be rated, commented etc.) I am aware of the number of board CMSes that have file-database plugins, but that is not what I want. I want to have a system that focuses on the files rather than on the postings. Or do you have any alternative ideas on solutions to the problem? I need the following functions CMS focused on file management Files that can be categorized (in a tree-like view for example) Comments and ratings can be added to files Users that can be provided various rights around the platform (moderation, commenting, exclusion of non-registered users, etc.) Users can upload files themselves (for further moderation

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• Best way to setup multiple sites' emails in my Gmail

  - by John

  I've a dozen sites and I want all of their emails come to my one gmail id and I want to reply centrally from Gmail only. I've also added all of those emails in "send email as:" list in Gmail. I could add email forwarders in my Cpanel but in that case I'll not be able to send email whose inboxes haven't been created( for example [email protected]). If I create email account then I'd receive emails in my inbox as well as forwared by the forwarder( to my gmail id). Otherwise I can setup Gmail for my domain. But for a dozen emails I'm not sure if that'd be fine. I see in http://www.google.com/enterprise/apps/business/pricing.html that for up to 10 emails it is free. But then to send email from webhosting the php code will need SMTP login details and leaving my important gmail account details in my webhosting account is very risky given my sites have been compromised twice. What is the best way to centralize all my emails so that I can read/reply/search from single place?

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• How to disallow indexing but allow crawling?

  - by John Doe

  In the front page of my website, I have some previews to articles (with a small introduction to them) that link to the full articles. I want to disallow the front page to prevent duplicate content. But if I do this (in robots.txt), would it still be crawled? I mean, the full articles would be still reached by the crawler even though I disallowed the only page that links to them? I don't want the webcrawler not to access the page and enter the links in them, but I just don't want it to save the information (that will be repeated in the full articles).

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• How do I fix the Google Webmaster Tools warning: "URL not followed?"

  - by user3611500

  A few days after submitting my sitemap to Google, I received this warning: When we tested a sample of URLs from your Sitemap, we found that some URLs redirect to other locations. We recommend that your Sitemap contain URLs that point to the final destination (the redirect target) instead of redirecting to another URL. The example URL Google gave me is http://iketqua.net/?_escaped_fragment_=CIDTKT/mien-trung/xo-so-kon-tum I checked all possible things that I could think of, but still can't figure out what the warning is about! My sitemap: http://iketqua.net/sitemap.xml

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• Can other domain registrars view non-public whois information?

  - by user3188544

  If my domains are hosted at a registrar (lets take Gandi, for example) and it has privacy protection on the whois information, can another ICANN-accredited registrar (GoDaddy, for example) still view my actual information that is behind the privacy guard? i.e. I don't have a GoDaddy account. But, since they are ICANN-accredited, could they access the real whois info without the privacy protection?

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• Services - Separate Sites or One Site - Impact on SEO

  - by Lynda

  I have a client who is a lawyer that specializes in Criminal Defense and DUI, however, he does not show up well in Google. In researching the sites that rank better have much more content for those specialties than his site does and my thought it that he needs to add more quality content to rank better for those searches. On his site he mentions his specialties, but also he has various personal things on his sites that reflect his interest. These are clearly separated from the business portion. My questions are should he 1) separate his personal information into a new domain and 2) should he have a separate URL for each of his specialties? OR would one URL work as long as everything is clearly separated? I read once that for legal services to rank well you should make a separate site for each specialty and have that site focus solely on that service.

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• Why doesn't Firefox cache my images and CSS

  - by Richard A

  I am using IIS7, I have already set up the following. But when I run Firefox it seems not to cache any of my images even with "remember history" set. <?xml version="1.0" encoding="UTF-8"?> <configuration> <system.webServer> <staticContent> <clientCache cacheControlCustom="public" cacheControlMode="UseMaxAge" cacheControlMaxAge="7.00:00:00" /> </staticContent> </system.webServer> </configuration> However when I use Firebug it still points to Firefox not caching images and CSS: public,max-age=604800 Content-Type text/css Content-Encoding gzip Last-Modified Mon, 27 Jun 2011 03:53:22 GMT Accept-Ranges bytes Etag "507968c27d34cc1:0" Vary Accept-Encoding Server Microsoft-IIS/7.5 X-Powered-By ASP.NET Date Mon, 27 Jun 2011 13:06:41 GMT Content-Length 5067 Request Headersview source Host www.xx.com User-Agent Mozilla/5.0 (Windows NT 6.1; rv:2.0.1) Gecko/20100101 Firefox/4.0.1 Accept text/css,*/*;q=0.1 Accept-Language en-us,en;q=0.5 Accept-Encoding gzip, deflate Accept-Charset ISO-8859-1,utf-8;q=0.7,*;q=0.7 Keep-Alive 115 Connection keep-alive Referer http://www.xx.com/ Cookie __utma=62996397.135679654.1309106351.1309159743.1309164158.8; __utmz=62996397.1309106351.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); __utmc=62996397

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• How can I secretly ban someone (hellban) in phpbb?

  - by Dan Fabulich

  The trolls are driving me crazy; I'd like to experiment with a secret ban. http://www.codinghorror.com/blog/2011/06/suspension-ban-or-hellban.html A hellbanned user is invisible to all other users, but crucially, not himself. From their perspective, they are participating normally in the community but nobody ever responds to them. They can no longer disrupt the community because they are effectively a ghost. It's a clever way of enforcing the "don't feed the troll" rule in the community. When nothing they post ever gets a response, a hellbanned user is likely to get bored or frustrated and leave. It looks like there's no way to do this out-of-the-box with phpbb. Is there a way to hack it in?

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• Image SEO - always repeat main keyword in alt text?

  - by Marcus Edensky

  I'm working on an Easter Island website and I'm currently redesigning my image system. Virtually all my photos are of Easter Island. My question is, should I always include the keywords "Easter Island" for Google to easier understand that my photos are from Easter Island, or is it sufficient that the "Easter Island" keywords are in the domain, as well as in all other pages of the site? For example, Alt text 1: "Moai statues at volcano Rano Raraku at Easter Island (Rapa Nui)" or Alt text 2: "Moai statues at volcano Rano Raraku" Would example 1 be considered keyword stuffing by Google

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