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  • Is osTicket secure/private enough

    - by Andy
    I was going to use osTicket as my 'help desk' for my website, however I just got a little bit concerned when I realised that the clients' login details to see their support tickets are only their email address and a ticket ID. I am probably going over the top with security though, which is why I wanted to get some second opinions on how secure osTicket actually is and whether I should use it with my website. I run a software company, so chances are licence keys may be included in support tickets which are obviously sensitive information and valuable - so I want to ensure that the likelihood of a support ticket being hacked is very low. If there is any plugins/additions to make osTicket more 'secure', I would appreciate it if you could point me to them. Otherwise if there are any more free, more suited, help desk softwares out there please let me know. Thanks in advance

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  • Join us! Oracle Manufacturing Industries Forum, Chicago Thurs. Nov.14'13

    - by Stephen Slade
    The 6th Annual Oracle Manufacturing Industries Forum will take place in Chicago, Thurs, Nov.14 '13. Executives from successful global manufacturing companies will address key themes including: Value Chain Transformation, Owning the Customer Service Experience, Sales and Operations Planning in a Global Enterprise Supply Chain, and Modernizing the Manufacturing Enterprise. Join us for what we expect to be one of the industry's most informative and provocative executive events of the year. Event Objectives: Create an environment where executives can interact with their peers to discuss current issues Brainstorm and discuss how attendees can use technology to transform their organizations Share best practices and learn through the experiences of industry peers Where: Westin Chicago River North,  320 North Dearborn St,  Chicago, IL 60654 Evite: http://www.oracle.com/us/dm/229048-nafm13049989mpp074-se-2021171.html Register:   http://eventreg.oracle.com/profile/web/index.cfm?PKWebId=0x25005591a&source=evite Partner Sponsors Include: CSS, Fujitsu, Inspirage, Hitachi Consulting, Lucidity and Rolta Register Now!

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  • Oracle WebCenter potencia los entornos colaborativos en las Aplicaciones de Oracle.

    - by david.gandara(at)oracle.com
    En este informe de la firma de analistas Forrester Research se explica el esfuerzo continuado por parte de Oracle en facilitar y mejorar las posibilidades para que sus distintas soluciones empresariales (ERP, CRM, SCM...) estén capacitadas para facilitar la colaboración entre los distintos usuarios del sistema, y poner a su disposición servicios Web 2.0 como Wiki, Discussions, Internet Messaging, VOIP...

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  • Ti sei perso l'Oracle EPM Live Webcast sul Project Planning? Ora puoi rivederlo

    - by antonella.buonagurio
    Se non hai potuto seguire l'ultimo webcast EPM dedicato al Project Planning puoi rivederlo a questo link. Il webcast, che fa parte di una serie di live webseminar  dedicati ai professionisti dell'area amministrazione finanza e controllo, è focalizzato sul processo di budgeting, forecasting e controllo di gestione per commessa e delle attività a progetto in ambito economico-finanziario. Durante il webseminar viene presentata  l'integrazione funzionale di Oracle Hyperion EPM System con le altre soluzioni Oracle per il project planning & management. Non perdere l'ultimo appuntamento prima delle vacanze! 13 luglio Oracle EPM Live webcast:  Predictive Planning clicca qui per saperne di più!

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  • BI&EPM in Focus April 2012

    - by Mike.Hallett(at)Oracle-BI&EPM
    General News Oracle OpenWorld call for papers now open, now through April 9 (link) Oracle Announces Availability of Oracle Exalytics In-Memory Machine (link) Oracle EPM and BI Support Newsletter Current Edition - Volume 3 : March 2012 (link) Customers Asiana Airlines Improves Passenger Management with Near-Real-Time Reservation and Ticketing Information  Centraal Boekhuis Delivers Faster with Oracle BI 11g Essatto Software Speeds Data Aggregation Tenfold; Integrates BI, Performance Management, and Data Warehousing for Midsize Businesses Grupo WTorre Supports Management's Decision-Making with OBIEE, Ensuring Uniform, Reliable, and Consistent Data Indian Overseas Bank Cuts Planning Schedule by 45 Worker Days per Year, Assesses Market Risk Instantly with Business Intelligence System Kentucky Community and Technical College System Enables Data-Driven Decision-Making Using Integrated System with Management Dashboards National Australia Bank Achieves 200% ROI, Improves Data Quality and Reporting Integrity with Oracle Hyperion DRM R.L. Polk & Co. Enhances Business Intelligence Capabilities, Optimizes System Performance with Extreme Analytics Machine Test ResCare, Inc. Transforms Reporting to Improve Healthcare Service Performance with Oracle Business Analytics  Rochester City School District Uses OBIEE to Track Student Achievement, Identify Areas for Improvement, Accelerate Reporting  Société Générale Standardizes, Accelerates, and Improves Budget Planning Accuracy across Global Enterprise The State Accounting Office of Georgia Integrates Financial Information, Shortens Financial Closings and Streamlines Reporting across 175 Organizations   Events 4-day Oracle Real-Time Decisions Hands-on Technical Workshop for Partners (PTS, Free) May 14-17, 2012: Colombes, Paris, France Nordic events : “Latest Release of Oracle Hyperion EPM and BI Suites Helps Organizations Plan through Uncertainty, Improve Decision-Making and Meet Regulatory Requirements” (April 17, Sweden | April 18, Norway | April 19, Denmark | April 24, Finland) Webcast Replay from Balaji Yelamanchili and Paul Rodwick: “Analytics Without Limits - The Latest on Oracle Exalytics In-Memory Machine and Oracle Business Intelligence”  (link)  Wednesday, April 04, 2012: Business Analytics launch webcast: Invite your customers to register (link) Big Data Online Forum now available on Demand (link)  Enterprise Performance Management Webcast Replay: Accurate Forecasting within the Business Planning Cycle (link) Oracle Hyperion Profitability and Cost Management (HPCM) Master Support Note (link) Business  Intelligence Whitepaper: Driving Innovation Through Analytics (link) Gartner: CIOs Identify BI as the No. 1 Technology Priority for 2012 (link) Webcast Replay: Exalytics in Action: Airlines, US Census and Federal Spending Demo Applications  (link) NEWLY RELEASED Walk-in Video for Exalytics - Use This to Start Customer/Partner Meetings! (link) IDC Insight Paper: “Oracle's All-Out Assault on the Big Data Market: Offering Hadoop, R, Cubes, and Scalable IMDB in Familiar Packages” (link) System Requirements and Supported Platforms for Oracle Business Intelligence Suite Enterprise Edition 11gR1 Certification Matrix now published to include OBIEE 11.1.1.6.0 (link) Maintenance Release Guide (List of Bugs Fixed) for Oracle Business Intelligence Enterprise Edition (OBIEE) 11.1.1.6.0  (link) OBIEE 11.1.1.6: Is OBIEE 11.1.1.6 Certified With OBI Apps 7.9.6.3?  (link) Information Center: Troubleshooting Oracle Business Intelligence Applications (support login req'd)  (link)      

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  • Linux Distributive With Global Menu and UbuntuOne For Netbook

    - by Draco Ater
    I like very much global menu in previous versions of Ubuntu. But Unity is too slow for my Eee PC. So now I am looking for some alternative Desktop Environments or Distributions where there is global menu available. But at the same time there should be UbuntuOne service working too, as I use it pretty often. Could you, please, suggest what should I try out? I also use keyboard shortcuts very much and so I guess they should be configurable, and try not to use touchpad at all. So big icons like in gnome-shell and Unity are not a good option.

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  • Oracle IRM Desktop update

    - by martin.abrahams
    Just in time for Christmas, we have made a fresh IRM Desktop build available with a number of valuable enhancements: Office 2010 support Adobe Reader X support Enhanced compatibility with SharePoint Ability to enable the Sealed Email for Lotus Notes integration during IRM Desktop installation The kit is currently available as a patch that you can access by logging in to My Oracle Support and looking for patch 9165540. The patch enables you to download a package containing all 27 language variants of the IRM Desktop. We will be making the kit available from OTN as soon as possible, at which time you will be able to pick a particular language if preferred.

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  • Oracle OpenWorld Call for MDM Papers

    - by david.butler(at)oracle.com
    As the MDM Track owner, I would like to invite everyone to respond to the Oracle OpenWorld (October 2-6, Moscone Center, San Francisco) Call for Papers (https://oracleus.wingateweb.com/portal/cfp/ ). The Call for Papers is open now through Sunday, March 27. This is an outstanding opportunity for organizations familiar with MDM to tell their story to a very large, knowledgeable and intensely interested community. Opportunities for feedback and networking abound.  I would love to see MDM papers on: business drivers; business benefits; quantified ROI stories; business process optimization; implementation styles; implementation lessons learned; using master data as a service; data governance best practices; end-to-end data quality experiences; support for SOA; Chart of Accounts issues fixed; how to leverage reference data; improving EPM and/or BI across the board; operationalizing a data warehouse; support for cloud computing; compliance success stories; architecture, scalability, and mixed workload RAC platform performance examples; industry specific value propositions (Financial Services; Retail, Telecom; Manufacturing, High Tech Manufacturing, Public Sector, Health Care, …); and line of business specific value propositions (CRM, ERP, PLM, SCM, …); etc. In fact, given that MDM positively impacts all areas of operations and analytics, there are no limits to the ideas you may have for an OpenWorld presentation. When you follow the submission process, be sure to use “Master Data Management” for either the Primary or Optional track. Add “Master Data Management” as an Optional track if you are adding MDM content to a presentation on one of the following tracks: Agile; Customer Relationship Management, Oracle E-Business Suite, Product Lifecycle Management, Siebel, Sourcing and Procurement, Supply Chain Management, or one of the 18 available industry tracks. If Cloud Computing is included, please add “Cloud Computing” as a Cross-Stream Track. And don’t forget to make “MDM” a Tag, along with Business Intelligence, Cloud, CRM, Data Integration, Data Migration, Data Warehousing, EPM, or Service-Oriented Architecture whenever your content includes these items. I will personally review each submission. I hope you all keep me very busy over the next few weeks.

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  • Google I/O 2012 - Developing for a Global Audience: Tools for Localization and Internationalization

    Google I/O 2012 - Developing for a Global Audience: Tools for Localization and Internationalization C. Andrew Warren, Manish Bhargava As internet and mobile penetration continue to rise, developers face a unique and challenging opportunity: billions of new users speaking dozens of distinct languages. English has often been considered a lingua franca for apps and websites, but fewer than half of the current online population now speaks it - success in the global web will require a more nimble approach. This tech talk will explore some of the tips, tricks, and tools that can make internationalization (i18n) and localization (L10n) simpler for web and mobile app developers (with a focus on Chrome, Android, and App Engine apps). For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 9 0 ratings Time: 50:24 More in Science & Technology

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  • Does Unity support disabling the global application menu?

    - by Michael E
    I'm fairly excited for Unity, as it looks like a promising new direction for Ubuntu. However, I do have a concern - will it be possible to use Unity without the global menu? I have my window manager set to focus-follows-mouse/sloppy focus, and find the productivity gains to be immense. Sloppy focus is incompatible, however, with global menus, as it is possible for the focus to change while you move from window to menu. Will Unity support an option to use window menus while still using Unity?

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  • Books or guides regarding secure key storage and database encryption

    - by Matty
    I have an idea for a SaaS product I want to create, however, this product will store extremely sensitive data that needs to be encrypted at rest. The trouble is not so much the encryption, but the problem of securely storing the keys so that in the event the server was somehow compromised, the keys couldn't just be recovered and used to decrypt the database. Are there any decent books to guides regarding database encryption, and in particular secure key storage? This seems to be a less than straightforward topic and something that is difficult to get right. I'm seeing multiple ways to attack such a system, but unable to come up with one that is secure enough to store highly confidential information.

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  • Are your merchandise systems limiting growth? Oracle Retail's Merchandise Operations Management could be the answer

    - by user801960
    In this video, Lara Livgard, Director of Oracle Retail Strategy, introduces Oracle Retail Merchandise Operations Management (MOM), a set of integrated, modular solutions that support buying, pricing, inventory management and inventory valuation across a retailer’s channels, countries, and business models. MOM is the backbone of successful retail operations, providing timely and accurate visibility across the entire enterprise and enabling efficient supply-chain execution driven by plans and forecasts. It's modular architecture facilitates tailored and high-value implementations, giving retailers the information they need in order to offer a quality customer experience through a truly integrated multi-channel approach. Further information is available on the Oracle Retail website regarding Merchandise Operations Management.

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  • How do I disable the global application menu?

    - by Michael Ekstrand
    I'm fairly excited for Unity, as it looks like a promising new direction for Ubuntu. However, I do have a concern - will it be possible to use Unity without the global menu? I have my window manager set to focus-follows-mouse/sloppy focus, and find the productivity gains to be immense. Sloppy focus is incompatible, however, with global menus, as it is possible for the focus to change while you move from window to menu. Will Unity support an option to use window menus while still using Unity?

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  • Identify "non-secure" content IE warns about [on hold]

    - by Doug Harris
    As many know, if you serve a page over https and the content loads resources (images, stylesheets, js, SWF objects, etc) over http, older versions of Internet Explorer will show the user a warning saying "This page contains both secure and non-secure items". This is discomforting to many non-technical users. Usually, I can look at the HTML source and identify which item(s) are triggering this error. Sometimes a Flash object will load something else or some embedded javascript will put a new object in the DOM and trigger this. What tools are good for quickly tracking down the source of the warning?

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  • New Oracle EM Book: "Oracle Enterprise Manager Grid Control Advanced OEM Techniques for the Real World" - First to include EM11g

    - by cristobal.soto(at)oracle.com
    The first book written about Enterprise Manager that covers the new Enterprise Manager Grid Control 11g which was released in April 2010 can be ordered now at a significant discount from http://www.rampant-books.com/book_1001_advanced_techniques_oem_grid_control.htmAbout the Author: Porus HavewalaPorus is a Senior Manager (Database Management) in the Enterprise Technology Program Office of Oracle Corporation based in Singapore. He has published numerous articles on Grid Control and RMAN on OTN, and created the world's first blog dedicated to Grid Control. Porus frequently speaks about Enterprise Manager at industry conferences and has created and executed an innovative program of seminars and workshops.

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  • New Features, Fresh Competitive Edge: Help Your Customers Get the Most from Oracle RightNow Cloud Service by Sandi Main

    - by Tuula Fai
    Are your customers taking full advantage of their customer service solution? If they’re not up-to-speed with the new features of Oracle RightNow Cloud Service, this is their chance to catch up—and gain competitive advantage. Invite customers to join our live Webcast on Thursday, July 16, for a rapid overview of Oracle RightNow Cloud Service's most powerful new capabilities and what they mean for their organization. They’ll learn how they can: Take full advantage of RightNow's evolution under Oracle Stay ahead of the competition with key innovations and enhancements Upgrade with confidence based on other user experiences Don't miss the chance to help your customers deliver an even smarter customer experience.  Click here for the Evite to send to your customers.

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  • Announcement : DevConnections 2010, Visual Studio 2010 Global Launch - Recap

    DevConnections 2010, Visual Studio 2010 Global Launch - Recap Telerik was a Sponsor of the Visual Studio 2010 Global Launch which took place simultaneously on April 12, 2010 in five cities worldwide - Las Vegas, London, Kuala Lumpur, Bangalore and Beijing. Hundreds of attendees, customers, and fans visited the shiny black-and-green Telerik booth to learn about the exciting new releases and future plans. Read more details. ...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Override a static library's global function

    - by Jason Madux
    Not sure if this question belongs here or on SO, but posting here for now :) I'm trying to override a global function defined in "StaticLib" for my iOS application but the compiler keeps giving me the duplicate symbol error. Relevant code: #import "MyApplication.h" #import "StaticLib.h" NSData* getAllData() { NSLog(@"myGetAllData"); return nil; } @implementation MyApplication ... @end I've looked into Apple's runtime library but that all seems to be class-oriented. Any suggestions or is it just not possible to override global functions from static libraries?

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  • Oracle Value Chain Summit - February, 2012 Hold The Date!

    - by paul.homchick
    The Oracle Value Chain Summit brings together all of the Oracle Supply Chain products, including Product Lifecycle Management, Manufacturing, Enterprise Asset Management, Logistics,Value Chain Planning and Procurement Summit to create a comprehensive conference that includes over 200 sessions covering the entire value chain footprint. The marquee value chain event of the year, the Oracle Value Chain Summit will bring customers, partnersand industry experts together to exchange views and demonstrate the latest tools that create more connectedand efficient value chains. The Summit will focus on today’s key supply chain management challenges and feature hands-on workshops and solution demonstrations. Join us at the Hyatt Regency Embarcadero in San Francisco, February 4th through 6th. Follow this link for more information and to register for the event. Don't delay! This event is sure to sell out. 

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  • Miss Oracle Open World? View the PeopleSoft Roadmap Presentation Here

    - by John Webb
    If you were unable to attend Oracle Open World in September, you missed out on some important PeopleSoft messages.   Don't despair!  You now have a chance to receive an update on PeopleSoft's presence at Oracle OpenWorld 2013 and the key messages delivered there. You can view the “PeopleSoft Update and Roadmap” webcast found here on the Quest Users Group site.  (Note: this is available with a FREE subscriber account.  Anyone can sign up here at no cost. This webcast recording presents the significant adoption and momentum behind PeopleSoft 9.2.  Viewers will also learn about the new release model for continuously delivering new capabilities to PeopleSoft customers at a lower cost enabled by the new PeopleSoft Update Manager.  There are also compelling live demonstrations of the major investment areas for PeopleSoft including a new PeopleSoft user experience enabling mobile solutions as well as In-Memory PeopleSoft applications. You can view all presentations ns in the Oracle Open World 2013 Content Catalog.

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  • xUnit global setup / teardown [migrated]

    - by Codism
    I need to run some code before any test is executed and also some code after all tests are done. I thought there must be some attributes or marker interface to indicate the global initialization and termination code but couldn't find them. Alternatively, if I can invoke xUnit programmatically, I can also achieve what I want to do by the following code: ... Main(string[] args) { try { MyGlobalSetup(); RunAllTests(); // What goes into this method? } finally { MyGlobalTeardown(); } } Can anyone provide me some hint about how to declaratively or programmally run some global setup/teardown code? Thanks

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  • Reminder - Only 5 Days Left! Oracle OpenWorld Call for Papers Closes April 9th

    - by Di Seghposs
    The OpenWorld 2012 Call for Papers is closing on April 9th!  Don't forget to submit your paper to share your Oracle UPK story at OpenWorld San Francisco! Customers or partners who would like an opportunity to speak at OpenWorld should submit an abstract. If your session is selected, Oracle will waive the conference registration fee – saving you anywhere from $1,795 to $2,595. For details about the conference, visit the Oracle OpenWorld website.          Click here to submit your OpenWorld Session Abstract. Don't delay -- submit your abstract today - the Call for Papers closes on April 9, 2012!

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